Top Administrative Assistant/Scheduler Skills

Below we've compiled a list of the most important skills for an Administrative Assistant/Scheduler. We ranked the top skills based on the percentage of Administrative Assistant/Scheduler resumes they appeared on. For example, 8.6% of Administrative Assistant/Scheduler resumes contained Weekly Payroll as a skill. Let's find out what skills an Administrative Assistant/Scheduler actually needs in order to be successful in the workplace.

The six most common skills found on Administrative Assistant/Scheduler resumes in 2020. Read below to see the full list.

1. Weekly Payroll

high Demand
Here's how Weekly Payroll is used in Administrative Assistant/Scheduler jobs:
  • Prepared, edited and processed bi-weekly payroll for over 600 inpatient nursing staff as well as approving their vacation requests.
  • Processed employee time sheets for weekly payroll.
  • Prepare bi-weekly payroll for all exempt employees.
  • Generated bi weekly payroll for Tahlequah location.
  • Assist in the entry of bi-weekly payroll timecards with Scheduling Staff.
  • Accounting/Bookkeeping-Tracked, organized and processed twice a month accounting and weekly payroll using QuickBooks, including financial reports for accountant.

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2. Customer Service

high Demand
Here's how Customer Service is used in Administrative Assistant/Scheduler jobs:
  • Utilized excellent communication skills to lead meetings with supervisors/managers to update them on inventory status, orders and customer service issues.
  • Compiled and distributed weekly department status report that supported airline aircraft customer service matters throughout the Americas.
  • Developed exceptional customer service satisfaction through customer recognition, smooth ordering process and accurate order fulfillment
  • Provided administration support and organization, as well as customer service and scheduling support.
  • Communicated efficiently with worker's compensation lawyers and adjusters to provide excellent customer service.
  • Provide excellent customer service while answering phones and communicating with patients and/or other physicians.
  • Promoted to Customer Service Representative within first year of employment Bright Horizons Family Solutions
  • Delivered excellent customer service and open communication with employees and management.
  • Provided exceptional customer service to distinguished, demanding and deserved clientele.
  • Scheduled patient's appointments/surgeries and utilized strong customer service daily.
  • Provided customer service and daily administration operations.
  • Provided exceptional customer service focusing on resolving an issue the first time in a courteous, professional and knowledgeable manner.
  • Created weekly work schedules for Customer Service Reps and Managers as well as weekly and monthly performance reports.
  • Provided superior levels of customer service and support to all home-builders, owners, supers and field technicians.
  • Provided exceptional customer service to hospital staff, physicians, physician offices, medical vendors, and patients.
  • Provided exceptional customer service, handled A/R and wrote and revised many company policies and procedures.
  • Answered phone calls, obtained all patient information and delivered great patient and customer service.
  • Provide customer service to other administrators, nurses, nursing homes, and care givers.
  • Provide exceptional customer service to clients, guest, and staff at all times.
  • Provided customer service at point of patient contact; collect co-pays/deductibles and appointment scheduling.

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3. Patient Care

high Demand
Here's how Patient Care is used in Administrative Assistant/Scheduler jobs:
  • Improved patient care by maintaining and validating medical documents & information.
  • Coordinated patient care, appointments-with various ancillary departments
  • Monitor various emails and notifications for patient care by physicians and respond accordingly and efficiently, call in hospital admissions.
  • Assisted in hiring and recruiting personnel to carry out patient care population in all service area.
  • Produce and distribute daily Sign-In sheets and monthly schedules for all Patient Care areas.
  • Assisted the Patient Care Finance Manager with various volume variance reports.
  • Fill in for patient care takers when unavailable for assigned shifts.
  • Provided clerical support to clinicians and Patient Care Manager.
  • Selected Contributions: Demonstrated superior levels of service excellence and teamwork to achieve quality patient care.
  • Coordinate and schedule hundreds of patient care visits with traveling providers Manage and organize up to 20 different staff schedules.
  • Developed Meditech Payroll Timecard Systems for Patient Care areas.
  • Serve as "Scheduling Administrator" supporting all Patient Care staffing, scheduling and timekeeping activities.
  • Assisted medical director in medical procedures and patient care ,Front office management , Insurance Verification , Scheduling surgery procedures

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4. Data Entry

high Demand
Here's how Data Entry is used in Administrative Assistant/Scheduler jobs:
  • Performed data entry, filed/maintained records, received, prepared and verified documents and searched/compiled information.
  • Answered phones, scheduled jobs, reached out to potential clients for bids, performed data entry, and accounts receivable.
  • Scheduled & greeted patients, answered telephones & purchased supplies & performed Data entry, billing & coding.
  • Filed paper work with employee files in the central filing cabinets and updated systems with data entry daily.
  • Verified patient insurance, accepted payments, insurance payments data entry, pulled and filed patient charges.
  • Completed data entry of truck/moving information by computer; filing; maintained manager's schedule; receptionist.
  • Assisted Human Resources Manager with payroll, attendance tracking, event planning, recognition and data entry.
  • Assisted with data entry, payment entry, as well as various adjustments on patient accounts.
  • Complete data entry on all services provided by technicians and properly file away all service tickets.
  • Experienced in window vista, word perfect advance data entry, material control and accounting.
  • Managed patient records, and cases on a daily basis to update data entry.
  • Performed data entry to track Home Health Aides' visits, mileage and time.
  • Ordered all materials and ensured that all data entry was entered quickly.
  • Perform data entry, maintain files, and update database records.
  • Conducted data entry loading of client income tax data.
  • Completed all data entry on a daily basis.
  • Prepare invoices for batches for data entry.
  • Handle computer data entry and design.
  • Experience in data entry of patients information Provided excellent communication skills to providers and patients in clinic.
  • Conduct daily data entry with PII (Personally Identifiable Information) up to 2,300 applicants and donors daily.

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5. Phone Calls

high Demand
Here's how Phone Calls is used in Administrative Assistant/Scheduler jobs:
  • Answered all incoming phone calls and delegated appropriately.
  • Greeted everyone who walked in the front door, answered all phone calls and filed all necessary documents.
  • Answered phones, greeted patients, transferred phone calls to other departments and sorted and distributed mail.
  • Answered phone calls from patients and scheduled treatment appointments in accordance to the dentist's schedule.
  • Greet individuals, direct phone calls, faxes, and walk-ins to appropriate administrator.
  • Answer phone calls, data entry, filling, update patient records, insurance billing
  • General office duties including filing and answering patient/staff phone calls, faxing, etc.
  • Provided follow up mailings and phone calls to clients regarding service and products.
  • Answer and direct phone calls from patients, field staff and doctors offices.
  • Responded to phone calls and quickly adjust schedule as needs emerge.
  • Answered incoming phone calls, scheduled patient appointments and procedures.
  • Answered phone calls, scheduled meetings, responded to emails.
  • Answer multiple phone lines and triage all phone calls.
  • Fielded phone calls from current employees and job seekers.
  • Answer phone calls and direct the message accordingly.
  • Handled incoming phone calls and assisted patients.
  • Assisted front office staff with patient check in, answering multi-line phone calls, and referrals.
  • Make phone calls to schedule people for work Attend game events to clock workers in and out
  • Answer multiple phone calls &forward them to the correct recipient.
  • Act as liason, receiving constant phone calls from customers.

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6. Scheduling Appointments

high Demand
Here's how Scheduling Appointments is used in Administrative Assistant/Scheduler jobs:
  • Provided departmental administrative support such as answering phones (150 calls per day), scheduling appointments for Department of Radiology.
  • Maintain the front desk including scheduling appointments, contacting patients, greeting patients and visitors.
  • Maintain the district leadership team's calendar by scheduling appointments and meetings.
  • Maintained multi-line phones, scheduling appointments on computer, filing, and chart preparation.
  • Answer incoming calls Organizing Mail Reminder calls Scheduling appointments Assist any clinicians with interpreting Direct clients calls to the clinicians
  • Performed everyday administrative support functions such as scheduling appointments, patient check in/out, inventory control and daily banking transactions.

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7. Insurance Companies

high Demand
Here's how Insurance Companies is used in Administrative Assistant/Scheduler jobs:
  • Communicate directly with providers, hospital personnel, and insurance companies to obtain authorization for procedures.
  • Collaborated and coordinated with multiple insurance companies to ensure patients were eligible for scheduled treatments.
  • Verify insurance coverage, as well as provide documentation to insurance companies before authorization.
  • Called insurance companies to verify insurance coverage and eligibility for transplant patients.
  • Distribute medical information to appropriate physicians and insurance companies as requested.
  • Communicated with insurance companies and referring physician offices.
  • Scheduled patients for PET scans, collected documentation to submit to insurance companies to authorize payment for PET scans.
  • Research and analyze EOB's for non payment or incorrect payment and work with insurance companies to resolve.
  • Served as liaison and support staff to doctors, patients, nurses, parents and insurance companies.
  • Billed patient's insurance and contacted Insurance companies to explain procedures to facilitate payment within plan parameters.
  • Call major medical insurance, workman's compensation, and auto insurance companies to verify current coverage.
  • Used persistence and persuasive communication skills to successfully advocate for patients with insurance companies and HMO's
  • Answer high call volume on phones: patient calls, insurance companies, etc.
  • Produced weekly progress reports to insurance companies, families and schools.
  • Created correspondence for patients and insurance companies.
  • Communicated with insurance companies to check insurance verifications.
  • Get surgical pre-authorizations from insurance companies.
  • Acted as liason between patient and insurance companies regarding coverages, deductibles, and estimated costs to patients.

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8. Medical Records

high Demand
Here's how Medical Records is used in Administrative Assistant/Scheduler jobs:
  • Maintain patients' medical records securely and confidentially and observe HIPPA regulations.
  • Scheduled medical chart reviews with both medical facilities and reviewers - Provided inbound and outbound customer service for medical records issues.
  • Import Medical records, chart notes, demographics, insurance information, and appointment information via EMR program.
  • Open and Close office on a daily basis * Organize and update medical records * Verify patient medical insurance
  • Work with other companies to identify and acquire relevant documents, including medical records with sensitive health information.
  • Transitioned the patient medical records from hard charts to full EMR system within a matter of months.
  • Take care of all depositions, all administrative logs and manuals and all transcription and medical records.
  • Cross trained to all areas in front office to include Check-Out and Medical Records.
  • Generate and provide exam reports or medical records to patients or their PCP providers.
  • Assisted with data entry and scanning into (EMR) electronic medical records system.
  • Obtain medical records from many facilities in order to best help our patients.
  • Key player in converting from paper charts to electronic medical records.
  • Transmit and receive medical records, records requests or correspondence files.
  • Filled in for reception, medical records, and tech support.
  • Provided medical records support for specified doctors and upon request.
  • Create claims and bill for no shows, medical records,
  • Experience on scanning and filing medical records and other documents.
  • Copied, mailed and billed for all medical records.
  • Gather all Medical Records for incoming new patients.
  • Faxed medical records to patient's physician.

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9. Office Supplies

high Demand
Here's how Office Supplies is used in Administrative Assistant/Scheduler jobs:
  • Assisted with various office administrative functions, including ordering office supplies, answering telephone inquiries, photocopying and monitoring incoming/outgoing facsimiles
  • Greeted clients, performed duties of front desk receptionist and coordinate service including office supplies, photocopiers and kitchen supplies.
  • Ordered office supplies, answered and directed phone calls, faxed, copied and scanned documents.
  • Gate Keeper and Delivery Person of Project Services Office Supplies requests within the department.
  • Liaised with vendors to order and maintain inventory of office supplies and raw material.
  • Maintain all office supplies and assure that office machinery is in good working order.
  • Track office supply inventory and order office supplies from vendors when necessary.
  • Monitor usage of and order office supplies for the site.
  • Order and receive office supplies following Accounts Payable Guidelines.
  • Order office supplies for the Hopewell Call Center.
  • Performed office supplies inventory totaling in $6K.
  • Liaised with vendors and ordered office supplies.
  • Request and control of office supplies.
  • Managed the activity which includes typing, keeping records of meetings, attending conference calls, and maintenance of office supplies.
  • Order and maintain office supplies and submit reimbursement requests Track student absences and outstanding clinic assignments, both internally and externally.
  • Ordered and distributed office supplies Creates spreadsheets daily for Production.
  • Route calls and visitors to appropriate departments -Developed supply inventory and ordered all office supplies -Schedule CNAs for approx.

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10. Surgery

high Demand
Here's how Surgery is used in Administrative Assistant/Scheduler jobs:
  • Managed effective communication with patients on informative instructions and expectations prior to surgery and responding to questions due to post surgery.
  • Maintain physician surgery schedule on Microsoft Outlook calendar.
  • Coordinate testing and procedure required for outpatient surgery.
  • Maintain required OR/Surgery Scheduling records.
  • Managed all aspects of the Surgical Scheduling process for a 3 room outpatient surgery center focus on Orthopedics.
  • Coordinate surgery schedule between surgical facilities and First Assistant staff.- Assist in various human resource functions i.e.
  • Work closely with vendors to assure physicians have the required specific equipment required during surgery.
  • Managed busy medical front office operation for the Chief of Orthopedic Surgery at Alvarado Hospital.
  • Design, update & order all surgery and office forms used in surgery center.
  • Ensured all necessary forms were completed prior to surgery and medical clearance was granted.
  • Coordinate, schedule and arrange surgery schedule for twenty doctors in multiple operating rooms.
  • Scheduled & maintained surgery schedule as well as scheduled office appointments and procedures.
  • Maintain daily surgery schedule for doctors and personnel in the facial enhancement division.
  • Interfaced with surgery center and hospital to assure accuracy of patient schedules.
  • Scheduled spine surgery for patients to include preoperative appointments with multiple entities.
  • Assist MA's with surgery scheduling to our local surgery centers.
  • Reason for leaving: Health issues since have had surgery to recover
  • Served as Administrative Assistant and Surgery Scheduler to Chief Surgeon.
  • Communicated with Surgery Schedulers at various offices to schedule P.A.
  • Collect large amounts of money for surgery.

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11. Front Desk

high Demand
Here's how Front Desk is used in Administrative Assistant/Scheduler jobs:
  • Provided administrative support to the Front Desk area, Lead Medical Assistant, Triage Clinical Supervisor and Medical Associate.
  • Front Desk duties: Prepare patients charts assist providers with scheduling follow up appointments collect co-payments.
  • Double check front desk orders before release, invoicing, and helped with accounts.
  • Provided excellent compassionate service to patients on the phone and at the Front Desk.
  • Take overflow of incoming calls and orders from front desk.
  • Administered all front desk activities, including customer service.
  • Performed regular office duties and front desk operations.
  • Scheduled patient appointments, worked a multi-line phone system and performed front desk duties greeting patients and managing appointments.
  • Cover front desk, called clients to inform them of Schedule appt and Collect co pay.
  • front desk check in, filing and new patient liaison Precertification and insurance verification

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12. Travel Arrangements

high Demand
Here's how Travel Arrangements is used in Administrative Assistant/Scheduler jobs:
  • Handled executives' calendars and appointments; scheduled meetings and prepared travel arrangements.
  • Manage calendar, travel arrangements and correspondence, oversees day-to-day office operations.
  • Assist sales representatives, travel arrangements, and monitor registration personnel.
  • Scheduled and coordinated meeting appointments and travel arrangements.
  • Schedule appointments, plan itinerary, make travel arrangements, cancel any plans if something got changed.
  • Maintain and manage the schedule of the president, including the coordination of travel arrangements.
  • Handled all travel arrangements and schedules for Director of Broadcasting and technicians.
  • Scheduled travel arrangements, appointments and cancellations for the owner.
  • Make travel arrangements for maintenance staff to attend training.
  • Maintained all payroll, KRONOS Coordinated clerical duties, multi-phone lines, travel arrangements, meetings / conference calls.

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13. HR

high Demand
Here's how HR is used in Administrative Assistant/Scheduler jobs:
  • Coordinate prior authorization for services through insurance including diagnostic testing, specialist referrals, transportation, and eligibility.
  • Worked with oncology patients from initial diagnosis through treatment and follow-up appointments.
  • Provided training for three management personnel by introducing policy and office procedures.
  • Conducted review for appropriate utilization of services from admission through discharge.
  • Managed detailed scheduling to ensure adequate staffing through high-volume holiday season.
  • Administered new and renewing candidates through arrival to departure.
  • Provide educational material verbally and through printed materials.
  • Schedule and maintain appointments through computerized scheduling program.
  • Supervised scheduling functions from inception through billing process.
  • Tested various applications through documented test procedures.
  • Assist HR Department with new Hires, Processed Documentation, Verify Credentials for LPN's, Providers, X-Ray Techs.
  • Thrive in pressure and deadline-driven environments, while able to remain calm and focused on handling multiple, competing priorities.
  • Closed out delivery truck Equipment Work Orders (EWO) and processed within three business days for 100% accuracy.
  • Worked directly with HR to develop and implement policies and procedures that guide and support the overall improvement of services.
  • Determine customer needs from orders, schedule product to be ran through units in the plant to meet shipping dates.
  • Coordinate warranty work with third parties, and follow through with scheduling follow-up appointments once parts have been received.
  • Scheduled and coordinated more than 25 product installations per week, expediting orders with issues through the processing department.
  • Serve as a point of contact for employees and liaison with HR and Payroll departments on their behalf.
  • Supervised employees, Hire, fire, and scheduled work hours, help maintain employees hours with HR.
  • Research and investigate scheduling options and improvements through the efficient use of the districts' software packages.

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14. High Volume

high Demand
Here's how High Volume is used in Administrative Assistant/Scheduler jobs:
  • Assisted management with managing a high volume customer driven environment, while ensuring productivity and quality standards.
  • Provided administrative support to group of Urologists, in fast pace environment, managed switchboard answering high volume of calls.
  • Answer a high volume phone system, making appointment and handling customer issues.
  • Handled high volume of incoming calls and referred callers to the appropriate staff.
  • Schedule appointment for physical therapist while accepting high volumes of incoming calls.
  • Manage high volume of incoming faxes by means of electronic transmission.
  • Handled high volume calls from nurses.
  • Schedule high volume of appointments.
  • Answered a high volume of calls on a multi line system.
  • Processed and scheduled Harvista orders under a high volume work load.

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15. Staff Members

average Demand
Here's how Staff Members is used in Administrative Assistant/Scheduler jobs:
  • Communicated between facility and main hospital administration on behalf of staff members.
  • Answer routine requests and direct others to one of 3 managers, appropriate staff members or other offices.
  • Acted as support staff member for a Director, five Managers and oversaw sixty staff members.
  • Collaborated with staff members to establish goals and objectives.
  • Schedule 100 staff members consisting of Phlebotomist's and RN's to facilitate centers and mobile events.
  • Provided administrative support to staff members, including graduate and undergraduate student clinicians, licensed Speech Language Pathologists, and Audiologists.

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16. Powerpoint

average Demand
Here's how Powerpoint is used in Administrative Assistant/Scheduler jobs:
  • Prepared PowerPoint presentations, facilities coordination and inventory.
  • Prepared PowerPoint presentations for monthly clinical meetings.
  • Filed and faxed SKILLS and Qualifications Experience- Microsoft Word, Excel, PowerPoint.
  • Prepared high-level meeting presentation material and handouts, which included creating/modifying PowerPoint presentations, utilizing, and advanced PowerPoint skills.
  • Created presentation books and submission materials for underwriters review for premium quotes as well as facilitated meeting with underwriters via PowerPoint.
  • Demonstrated great initiative in assisting tech team with minor technical issues and created PowerPoint presentations for business strategic purposes.

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17. Hipaa

average Demand
Here's how Hipaa is used in Administrative Assistant/Scheduler jobs:
  • Maintain strict confidentiality according to HIPAA and facility regulations.
  • Create and maintain client's records in DMHAS according to HIPAA and State of CT regulations.
  • Organize charts regularly in accordance with company policy, procedures and HIPAA compliance.
  • Printed schedules, HIPAA forms, operative reports, and prepared charts/IDX certified.
  • Obtain consents and complete paperwork from patients, following all HIPAA regulations.
  • Complete forms in accordance with company procedures and HIPAA laws.
  • Handled all patient information in compliance with HIPAA laws.
  • Used Scanning machines to properly insert data and documentation into system Adhere to HIPAA policies and regulations.
  • Adhere to confidentiality guidelines as required by Brookdale and HIPAA.

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18. Hippa

average Demand
Here's how Hippa is used in Administrative Assistant/Scheduler jobs:
  • Verified insurance information and demographics according to HIPPA laws.
  • Answered multiple phone lines, transferred calls to corresponding departments, filed patient records according to HIPPA guidelines.
  • Follow and uphold all HIPPA rules and regulations.
  • Participated in annual HIPPA compliance.
  • Scheduled radiology exams for nursing home residents Demonstrated knowledge of HIPPA Privacy and Security Regulations by appropriately handling patient information.
  • Prepare and distribute HIPPA, Confidentiality, Outcome study and surveys to patients as appropriate 3.

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19. Telephone Calls

average Demand
Here's how Telephone Calls is used in Administrative Assistant/Scheduler jobs:
  • Answer, screen, and direct telephone calls, take messages, and provide information.
  • Handle telephone calls, emails and in person means of contact and respond diligently.
  • Receive and screen visitors and telephone calls -internal & external.
  • Addressed telephone calls, visitors, and incoming correspondence.
  • Answer telephone calls for executive management, handle all calls in a confidential manner and timely follow up as required.
  • Maintain financial records and prepare preliminary budget estimate* Make and receive telephone calls regarding customer questions including appointment scheduling.

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20. EMR

average Demand
Here's how EMR is used in Administrative Assistant/Scheduler jobs:
  • Export and prepare those files for transmission to EMR program daily.
  • Experience with EMR and Medical terminology using IDX and EPIC.
  • Scan results and clinical correspondence into patients EMR.
  • Scheduled all patients in the EMR system.
  • Scanned patients files to EMR.
  • Scan and import patient records into EMR, answer multi-line phones.

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21. Computer System

average Demand
Here's how Computer System is used in Administrative Assistant/Scheduler jobs:
  • Utilized computer system to generate visit frequency orders.
  • Use computer system to add and distribute information to the patient electronic record or other appropriate sources.
  • Download and transfer about 600 to 700 files from one computer system to a new computer system.
  • Performed data entry of clients information into the computer system, and retrieved data upon request.
  • Experience with EPIC medical computer system used throughout the organization and use of MICROSOFT computer applications.
  • Entered physician orders into computer system to track orders mailed to physician offices for signature.
  • Map out apple orchards using Google earth into the new computer system for account managers.
  • Posted daily Operating Room schedule, entered lab test/radiology requests into the computer system.
  • Received orders into the computer system and delivered them to their respective areas.
  • Scheduled home health aides/clinicians with patients using the McKesson computer system.
  • Maintain patient charts and data entry into the computer system.
  • Coordinate bi-weekly payroll using computer system Typed memos
  • Enter patient information (pre-register) and appointment in computer systems Allegra & IDX.

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22. Surgical Procedures

average Demand
Here's how Surgical Procedures is used in Administrative Assistant/Scheduler jobs:
  • Scheduled all office and surgical procedures according to our policies and protocols for office, ambulatory surgery center and participating hospitals.
  • Coordinated admission processes, securing surgical time and instructed patients on surgical procedures.
  • Schedule surgical procedures for main operating room, surgical center and endoscopy department.
  • Coordinated and scheduled surgical procedures with doctors and their administrative personnel.
  • Coordinate and schedule patients for inpatient and outpatient surgical procedures.
  • Worked closely with doctors and other medical staff; scheduling and orienting patients for surgical procedures.
  • Schedule inpatient/outpatient surgeries for seven physicians and conduct the pre-certification for all surgical procedures including obtaining prior insurance authorizations when required.
  • Acquired prior-authorization/precertification & verification for eligibility regarding Outpatient diagnostic testing and outpatient surgical procedures performed in office.
  • Schedule surgical procedures as requested, and audit and reconcile perioperative surgery records daily.
  • Scheduled all surgical procedures and handled all patient interactions / insurance verifications.
  • Schedule patients' surgery; pre-certify all surgical procedures; send surgical orders to the PASS unit.

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23. Special Projects

average Demand
Here's how Special Projects is used in Administrative Assistant/Scheduler jobs:
  • Implemented various special projects tracking compliance issues involving several mandatory employee training classes.
  • Worked on special projects relating to performance improvement.
  • Project management duties for special projects as assigned by management * Document standard work procedures for departmental training manual.
  • Order supplies and assist all Caterpillar Aviation personnel with special projects and daily activities.
  • Prepared spreadsheets, correspondence, merged mailings and handled special projects.
  • Worked at Help Desk for special projects and work overflow.
  • Create presentations using PowerPoint for committees and special projects.
  • Served the president of the company for special projects.
  • Meet with vendors and handle special projects.
  • Assisted the office manager with special projects.
  • Selected for special projects and client interaction groups wherecommunication skills and abilities were essential.

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24. CNA

average Demand
Here's how CNA is used in Administrative Assistant/Scheduler jobs:
  • Scheduled Home care for seniors with Nurses, CNA, and non medical help very high volume of clients.
  • Maintain CPR certification, CNA License, and Level One Fingerprint Clearance.
  • Assisted in planning and participated in yearly In-Service training for CNA s
  • Managed staff scheduling for approximately 130 CNAs and nurses at a full-time rehabilitation facility.
  • Scheduled Certified Nursing Assistants (CNAs) in order to fill each shift with enough staff for proper member care.
  • Accepted or declined days off and days picked up for CNAs.
  • Put CNAs payment incentives into the computer for payroll.
  • Updated the CNAs schedules by using Valiant.

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25. Word Processing

average Demand
Here's how Word Processing is used in Administrative Assistant/Scheduler jobs:
  • Created user-friendly, detailed documents and reports for different teams in the store using spreadsheet, and word processing applications.
  • Operate office equipment, such as voice mailing messaging systems, word processing and office database software.
  • Prepared and organized confidential correspondence, presentations and reports utilizing advanced word processing, graphics and presentation software knowledge.
  • Provided administrative support including typing/word processing, mail preparation, copying, and distribution.
  • Provided administrative support including word processing, daily activity and other reports required for day-to-day operation.
  • Experienced in operating personal computers, word processing, duplicating, audio-recording and other office machines.

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26. Appropriate Person

average Demand
Here's how Appropriate Person is used in Administrative Assistant/Scheduler jobs:
  • Provided timely, courteous and knowledgeable response to information requests; screened and transferred calls to appropriate personnel.
  • Schedule appropriate personnel based on skill set and geography in order to maximize efficiency and control costs.
  • Provided front desk support, fielded telephone calls, received and directed visitors to appropriate personnel.
  • Report situations that may jeopardize the safety of the residence hall to the appropriate personnel.
  • Directed telephone calls to the appropriate personnel such as; the Supervisors.
  • Scan all finalized documents and deliver to appropriate personnel for filing.
  • Screened inbound calls and transfer them to the appropriate person.
  • Sorted and distributed mail to the appropriate personnel.

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27. RN

average Demand
Here's how RN is used in Administrative Assistant/Scheduler jobs:
  • Demonstrated positive behavior characteristics such as attitude, initiative, cooperation, adaptability, fairness, ingenuity, and dependability.
  • Resolve conflicts concerning projections of requirements, quota allocations and scheduling of resident foreign language training.
  • Interact with prospects/visitors for residency or fellowship interviews and arrange domestic/international travel, hotel and transportation.
  • Performed verification of insurance for all major carriers including Medicare, Medi-Cali, and Covered California.
  • Maintained department files ensuring accuracy, timeliness and confidentiality, coordinated with internal HR.
  • Reviewed outgoing materials and correspondence for internal consistency and conformance with supervisor's procedures.
  • Prepared and mailed official and/or government-related documents and letters for tax and informative purposes.
  • Represented company in professional and friendly manner to all external and internal contacts.
  • Communicate with corporate president regarding staffing, customer inquiries/concerns, and administrative issues.
  • Schedule new outpatient procedures within scheduling guidelines and established practice patterns.
  • Communicate closely with colleagues concerning the execution of customer's delivery.
  • Coordinate the implementation of professional services in California and Nevada locations.
  • Handle internal and external communications with rapid response time and efficiency.
  • Analyzed data and developed solutions with alternative methods for quality improvement.
  • Reviewed to subordinate staff supervisor's requirements concerning office procedures.
  • Contacted Nielsen households to schedule appointments and resolve customer concerns.
  • Worked closely with the Purchasing department to facilitate defective returns.
  • Provided internal technical support for office computers and applications.
  • Maintained positive working relationship with internal and external customers.
  • Provide documentation as requested by auditors and internal customers.

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28. Schedule Changes

average Demand
Here's how Schedule Changes is used in Administrative Assistant/Scheduler jobs:
  • Updated Microsoft Project with activity progress information and schedule changes.
  • Monitor via email and telephone caregiver or client schedule changes, caregiver no-shows, and clock-in, clock-out times, etc.
  • Log calls and emails from caregivers and clients regarding schedule changes or other issues keeping the database methodically up-to-date.
  • Set up summer schedule for all patients, Contact parents of patients for cancellations or schedule changes.
  • Make schedule changes, check out all rendered appointments so our employees get paid correctly.
  • Notified all schedule changes to all parties involved who needed to be made to.
  • Control and monitor schedule changes.
  • Process schedule changes and requests.
  • Coordinated customer preferences with caregiver attributes Communicated with clients and caregivers of any schedule changes, cancellations and additions

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29. Quickbooks

average Demand
Here's how Quickbooks is used in Administrative Assistant/Scheduler jobs:
  • Generated payment for our vendors, received payments from our customers, and managed the QuickBooks database.
  • Entered and verified employee notes and mileage for payroll into QuickBooks.
  • Assisted with Accounts Payable/Accounts Receivable (QuickBooks software).
  • Assisted with Payroll (QuickBooks software).
  • Created approximately 35 Proposals a day using QuickBooks * Created 90 work orders a month on average using Smart Service.
  • Handled QuickBooks, account receivables,account payables, invoicing, created templates and policies as deemed appropriate for all personnel.
  • Prepared daily Quickbooks reports, maintainedappropriate filing systems all while having excellent oral, typed and written communicationskills.
  • Used Quickbooks to order hardware for each cabinet order placed .

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30. Monthly Reports

low Demand
Here's how Monthly Reports is used in Administrative Assistant/Scheduler jobs:
  • Maintained awareness of safety factors, generated, monitored and analyzed monthly reports of unit's activity.
  • Process continuing education certificates for Online Focus customers and submit monthly reports.
  • Assist Operation Managers with prepping and compiling various weekly/monthly reports.
  • Produce monthly reports on shift compliance, discuss shift deficits with physician leadership and determine plan to ensure shift compliance.
  • Created and maintained daily and monthly reports for the company's CEO, CFO and Program manager.
  • Submit monthly reports and billing logs to Kids Central Inc. and The Centers for FCC & SRT.
  • Update and maintain our Allocations spreadsheet from monthly reports received by the Bureau of Reclamation.
  • Provided daily/weekly/monthly reports and schedules, ordered supplies, and provided any support required.
  • Reconcile credit card and bank deposit accounts to monthly reports.
  • Prepare billing and monthly reports for all flights.
  • Created and distributed room assignments and monthly reports.
  • Compiled monthly reports for the Chief Financial Officer.
  • Created weekly/monthly reports and presentations using Microsoft programs and other internal data sets Managed daily office operations and maintenance of equipment.
  • Created Monthly reports stating the Actuals and Cancellations for Management.

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31. Service Calls

low Demand
Here's how Service Calls is used in Administrative Assistant/Scheduler jobs:
  • Coordinate with our dispatchers to schedule routine service calls and to coordinate around the bid job and planned maintenance schedules.
  • Dispatch service calls to technicians and process incoming service tickets.
  • Follow up of all service calls into the computer.
  • Schedule service calls and installations.
  • Answer and schedule client service calls in a timely manner while providing excellent customer service.
  • Answered incoming phone calls and assisted customers with billing questions, sales and service calls.

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32. Daily Schedule

low Demand
Here's how Daily Schedule is used in Administrative Assistant/Scheduler jobs:
  • Coordinated technicians daily schedules/equipment/car arrangements, maintained database and ensured the delivery of premium service to the clients.
  • Manage daily schedule changes and advertise open shifts; maintain schedule in the physician scheduling system, and resolve scheduling conflicts.
  • Maintain the daily schedule and limit overtime as dictated by Management, fill the scheduled vacation days and employee sick days.
  • Managed the daily schedule of eight providers and a flow of over a hundred and fifty patients a day.
  • Managed and posted daily schedule, arranging alterations as needed with 15+ faculty members.
  • Control the daily schedule to best utilize the operating goals of the Practice Manager.
  • Ensured all inspectors were provided with daily schedules and instructions.
  • Fill and distribute daily schedules for doctors and staff.
  • Maintain the daily schedules of doctors and therapist.
  • Maintained the daily schedule of interpreting assignments.
  • Managed daily schedules for all patients.
  • Developed and managed a rotating six week and daily schedule for 110 employees in three departments.

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33. Weekly Schedules

low Demand
Here's how Weekly Schedules is used in Administrative Assistant/Scheduler jobs:
  • Established, implemented and monitored comprehensive weekly schedules for airport security personnel.
  • Prepare weekly schedules for Senator; including details of names, times, places, and topics to be discussed.
  • Maintain and distribute staff weekly schedules and assist with electronic scheduling of staff.
  • Generate monthly and weekly schedules and remind staff of all planned conferences bi-monthly.
  • Create and maintain weekly schedules for over 150 employees.
  • Created weekly schedules for over 200 nurses.
  • Maintain and distribute staff weekly schedules.
  • Create weekly schedules for caregivers.
  • Prepared physician's weekly schedules.
  • Input and maintain weekly schedules.

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34. Kronos

low Demand
Here's how Kronos is used in Administrative Assistant/Scheduler jobs:
  • Reviewed all time sheets and entered time records into KRONOS payroll for 24+ employees, in-hours and home based.
  • Train other staff in Hospice duties, scheduling, kronos, ordering equipment and other duties as assigned.
  • Work with computer software such as Microsoft Excel, Outlook, ClairVia, and Kronos.
  • Managed time cards for 120 employees using Kronos Time clock system daily.
  • Input all info into kronos for Payroll processing.
  • Confirmed work shift/RDO were correct in Kronos.

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35. Clinical Staff

low Demand
Here's how Clinical Staff is used in Administrative Assistant/Scheduler jobs:
  • Scheduled/Coordinated in-services with clinical staff & community members.
  • Insure patients are being visited by clinical staff as scheduled, following plan of care, and medical frequency orders.
  • Coordinated Clinical Staff on all hospital units according to the acuity of patients, while achieving budget goals.
  • Respond and Triage patients requests and messages sent through their to the physicians and clinical staff.
  • Originate and maintain agendas, minutes and post-meeting correspondence for clinical staff committees and meetings.
  • Update and distribute employee's performance review list to clinical staff for processing.
  • Schedule clinical staff, see that the client/family's needs are met.
  • Managed clinical staff scheduling and operations for the Director of Nursing.
  • Maintain licensing and education for all clinical staff.
  • Call and work with physicians and clinical staff within/outside FH Consistently provide first class customer service and resolve patient issues.
  • Verify clinical staff timecards and submitting payroll on a bi-weekly timeline.

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36. Office Staff

low Demand
Here's how Office Staff is used in Administrative Assistant/Scheduler jobs:
  • Delivered comprehensive administrative and clerical support to physicians, surgeons, and clinical office staff within the Department of Ophthalmology.
  • Assist with the organization of office staff meetings and schedules and the maintenance of equipment and supplies.
  • Greet visitors, ascertain purpose of visit and direct them to appropriate office staff.
  • Trained as well as supervised new employees labeled as Office Staff.
  • Train office staff and drivers in Amarillo and satellite offices.
  • Developed accurate record keeping and simplistic administrative processes to standardize office staff operations, increase accountability and reduce corruption.

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37. Meeting Minutes

low Demand
Here's how Meeting Minutes is used in Administrative Assistant/Scheduler jobs:
  • Recorded and distributed meeting minutes for operations director.
  • Attend weekly client / 3rd party provider meetings, published weekly meeting minutes and construction schedule.
  • Recorded meeting minutes, cost proposals, response letters, service agreements and modifications to NPDE.
  • Take meeting minutes for College Curriculum Committee and EBS Diversity Committee.
  • Receive all site meeting minutes and forward copies as appropriate.
  • Attend Leadership meetings and take meeting minutes and distribute.
  • Created and tracked information in Excel spreadsheets (forms, memos, Meeting preparation, ordering food, taking meeting minutes.

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38. New Clients

low Demand
Here's how New Clients is used in Administrative Assistant/Scheduler jobs:
  • Coordinated intake referrals for new clients establishing services, including contacting and verifying insurance coverage.
  • Assisted the Marketing Department with mailing of packets to potential new clients and/or families.
  • Coordinated, scheduled and arranged new clients' estimates.
  • Maintained Calenders, Person to Person contacts with new Clients, Organized and Maintained Detailed Clent Information 05/00-07/01
  • Scheduled and coordinated appointments; interviewed new clients and documented basic information.
  • Generated applications, letters/memos and organizational charts for new clients.

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39. Expense Reports

low Demand
Here's how Expense Reports is used in Administrative Assistant/Scheduler jobs:
  • Provided executive administrative assistance in booking travel and processing expense reports.
  • Processed expense reports, created PowerPoint presentations, coordinate travel request and
  • Audited expense reports for reimbursement.
  • Prepared budget expense reports quarterly.
  • Prepare expense reports, annual reports, department annual reports, CV's, Regulatory files and scheduling meetings.
  • Arranged travel, prepared expense reports and monthly financial reports for Director and staff.
  • Managed busy calendars, coordinated meetings, and processed expense reports.
  • Processed expense reports for BH executives and BH caseworkers using Concur.
  • Compiled and process expense reports, reimbursement and check requests.
  • Managed expense reports, purchase orders, and monthly schedules.
  • Assure expense reports from the facilities contain the appropriate documentation.

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40. Weekly Basis

low Demand
Here's how Weekly Basis is used in Administrative Assistant/Scheduler jobs:
  • Processed an average of 250 patients on a weekly basis for a fast paced surgical assistant practice.
  • Schedule entire store department hours on a weekly basis and know which associates would work these hours.
  • Communicated with and assisted customers on a weekly basis through e-mail or phone calls as needed.
  • Scheduled 45 employees on a weekly basis to cover all areas of the department.
  • Submitted accounts payables and received approval to vendors on a weekly basis.

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41. Administrative Tasks

low Demand
Here's how Administrative Tasks is used in Administrative Assistant/Scheduler jobs:
  • Completed administrative tasks such as scheduling, document organization, lender meetings and email/phone correspondence with clients.
  • Performed a variety of administrative tasks such as preparing, filling and organizing patient charts, processed patient payments.
  • Support other teams with various administrative tasks; redirecting calls, disseminating correspondence, scheduling meetings.
  • Assist staff with varied administrative tasks, projects utilizing Microsoft software to complete assignments.
  • Supported the president of Steven's hospital in administrative tasks and personal appointments.
  • Maintain faculty absent slips, vacation request and tracking of conferences Performed other administrative tasks when asked.
  • Performed administrative tasks, using Excel, Word and Salesforce.

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42. Scheduling Software

low Demand
Here's how Scheduling Software is used in Administrative Assistant/Scheduler jobs:
  • Worked with Microsoft Excel, Word, Transit Scheduling software, and other computer programs.
  • Enter events into two scheduling software programs and keep track of filing system.
  • Utilize scheduling software to provide optimal forecast and scheduling needs.
  • Keyed schedules in VSSPro Scheduling Software for the previous day Provided assistance to Nurse On Duty with various staffing paperwork.

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43. Scheduling System

low Demand
Here's how Scheduling System is used in Administrative Assistant/Scheduler jobs:
  • Collect and update demographic information as well as documents accurate information in scheduling system.
  • Removed providers form the scheduling system and removed access if they no longer worked for Fleet & Family Support Center.
  • Document any client and caregiver changes in the scheduling system.
  • Manage scheduling process and maintain monthly scheduling system.
  • Developed and implemented electronic based scheduling system leading to a more efficient process that is still utilized to date.
  • Create daily department scheduling in Excel also using Verint scheduling system.

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44. PTO

low Demand
Here's how PTO is used in Administrative Assistant/Scheduler jobs:
  • Maintain PTO and Vacation accrual and usage spreadsheets for the departments' management and non-management employees.
  • Handled all PTO requests, shift call outs and reviewed payroll through ADP system.
  • Configured laptops with secure ID and global network for remote access.
  • Maintain PTO and scheduling database for over 5000+ employees
  • Receive and track PTO requests.
  • Coordinated staff leave, pto and comp time approvals based on staffing needs and policies and procedures.
  • Updated non-exempt/?hourly Pay and Paid-Time-Off (PTO) into Kronos Workforce Management System.

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45. MRI

low Demand
Here's how MRI is used in Administrative Assistant/Scheduler jobs:
  • Work as a member of the CT and/or MRI team to provide smooth outpatient flow, resulting in optimum patient satisfaction.
  • Schedule patients for MRI, CT, Ultrasound and Bone Density exams.

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46. Scheduling Department

low Demand
Here's how Scheduling Department is used in Administrative Assistant/Scheduler jobs:
  • Assisted in development and implementation of Central Scheduling Department.
  • Managed daily processes of Scheduling Department.
  • Communicate with office staff, field supervisors, managers, and owner to ensure an organized and efficient scheduling department
  • Answer all incoming phone calls to scheduling department.
  • Assist Scheduling Department with clerical tasks.
  • Manage on-hold processes for scheduling department.
  • Invoice Reconciliation Hiring New Employees Assisted in the Scheduling Department

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47. Medicaid

low Demand
Here's how Medicaid is used in Administrative Assistant/Scheduler jobs:
  • Posted Medicaid/insurance/Medicare/Cash payments to patient accounts.
  • Assisted with monthly Medicaid billing and verifying their authorizations.
  • Verify Medicaid eligibility on all consumers twice a month.
  • Managed Medicaid reimbursement by gathering all necessary information and utilizing the Virginia Medicaid Web Portal (KEPRO).
  • Entered patient s information from Medicaid website into the system/checked what kind of Medicaid they had.
  • Ensured recipients were within Medicaid and/or Private Pay hours allowed by insurer.
  • Audited Medicaid charts and tracked errors for Medicaid and Medicare billing.
  • Checked in, registered, and verified Medicaid for dental patients
  • Monitored and tracked monthly Medicaid eligibilty checks on Medicaid clients.

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48. CPT

low Demand
Here's how CPT is used in Administrative Assistant/Scheduler jobs:
  • confirm appointments, print schedules, stay updated on all new CPT and ICD-9 coding .
  • Verify correct ICD-9 and CPT codes for a variety of specialties.

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49. Special Events

low Demand
Here's how Special Events is used in Administrative Assistant/Scheduler jobs:
  • Organized details of special events, travel arrangements, department's agenda and itineraries.
  • Coordinated all meetings, special events and travel for Sales Representatives and clients.
  • Arranged catering and reimbursement for Department and Center special events.
  • Schedule meetings, conference calls, special events and travel.
  • Plan, coordinate logistics of conference meetings and special events.
  • Schedule employees for work shifts and special events.
  • Plan, coordinate, manage logistics of team meetings and special events onsite and offsite.

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50. Patient Registration

low Demand
Here's how Patient Registration is used in Administrative Assistant/Scheduler jobs:
  • Finalized patient registration and HIPPA forms.
  • Performed and processed patient registration and verifications.
  • Input comments and notes into SMS the patient accounting system and Keane the patient registration system.
  • Completed and maintained patient registration and chart information accurately and confidentially according to hospital and joint commission guidelines.
  • Worked collaboratively with various departments on patient registration, insurance verification to confirm active insurance policy.
  • Improved productivity by expediting patient registration through Patient Secure Palm Vein Scanner.

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20 Most Common Skill for an Administrative Assistant/Scheduler

Weekly Payroll11.3%
Customer Service10.1%
Patient Care10%
Data Entry8.9%
Phone Calls8%
Scheduling Appointments7.8%
Insurance Companies6.6%
Medical Records6.5%

Typical Skill-Sets Required For An Administrative Assistant/Scheduler

RankSkillPercentage of ResumesPercentage
1
1
Weekly Payroll
Weekly Payroll
8.6%
8.6%
2
2
Customer Service
Customer Service
7.7%
7.7%
3
3
Patient Care
Patient Care
7.6%
7.6%
4
4
Data Entry
Data Entry
6.7%
6.7%
5
5
Phone Calls
Phone Calls
6.1%
6.1%
6
6
Scheduling Appointments
Scheduling Appointments
5.9%
5.9%
7
7
Insurance Companies
Insurance Companies
5%
5%
8
8
Medical Records
Medical Records
5%
5%
9
9
Office Supplies
Office Supplies
4.2%
4.2%
10
10
Surgery
Surgery
3.9%
3.9%
11
11
Front Desk
Front Desk
3.3%
3.3%
12
12
Travel Arrangements
Travel Arrangements
1.9%
1.9%
13
13
HR
HR
1.8%
1.8%
14
14
High Volume
High Volume
1.5%
1.5%
15
15
Staff Members
Staff Members
1.4%
1.4%
16
16
Powerpoint
Powerpoint
1.2%
1.2%
17
17
Hipaa
Hipaa
1.2%
1.2%
18
18
Hippa
Hippa
1.1%
1.1%
19
19
Telephone Calls
Telephone Calls
1.1%
1.1%
20
20
EMR
EMR
1.1%
1.1%
21
21
Computer System
Computer System
1%
1%
22
22
Surgical Procedures
Surgical Procedures
1%
1%
23
23
Special Projects
Special Projects
1%
1%
24
24
CNA
CNA
0.9%
0.9%
25
25
Word Processing
Word Processing
0.9%
0.9%
26
26
Appropriate Person
Appropriate Person
0.9%
0.9%
27
27
RN
RN
0.9%
0.9%
28
28
Schedule Changes
Schedule Changes
0.9%
0.9%
29
29
Quickbooks
Quickbooks
0.9%
0.9%
30
30
Monthly Reports
Monthly Reports
0.9%
0.9%
31
31
Service Calls
Service Calls
0.9%
0.9%
32
32
Daily Schedule
Daily Schedule
0.8%
0.8%
33
33
Weekly Schedules
Weekly Schedules
0.8%
0.8%
34
34
Kronos
Kronos
0.8%
0.8%
35
35
Clinical Staff
Clinical Staff
0.8%
0.8%
36
36
Office Staff
Office Staff
0.8%
0.8%
37
37
Meeting Minutes
Meeting Minutes
0.8%
0.8%
38
38
New Clients
New Clients
0.8%
0.8%
39
39
Expense Reports
Expense Reports
0.8%
0.8%
40
40
Weekly Basis
Weekly Basis
0.7%
0.7%
41
41
Administrative Tasks
Administrative Tasks
0.7%
0.7%
42
42
Scheduling Software
Scheduling Software
0.7%
0.7%
43
43
Scheduling System
Scheduling System
0.7%
0.7%
44
44
PTO
PTO
0.6%
0.6%
45
45
MRI
MRI
0.6%
0.6%
46
46
Scheduling Department
Scheduling Department
0.6%
0.6%
47
47
Medicaid
Medicaid
0.6%
0.6%
48
48
CPT
CPT
0.6%
0.6%
49
49
Special Events
Special Events
0.6%
0.6%
50
50
Patient Registration
Patient Registration
0.6%
0.6%

21,719 Administrative Assistant/Scheduler Jobs

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