Post job

Administrative assistant-technical support education requirements

Updated January 8, 2025
4 min read

There are several educational requirements to become an administrative assistant-technical support. Administrative assistant-technical supports usually study business, computer information systems, or information technology. 44% of administrative assistant-technical supports hold a bachelor's degree, and 34% hold an associate degree. We analyzed 658 real administrative assistant-technical support resumes to see exactly what administrative assistant-technical support education sections show.

The most common colleges for administrative assistant-technical supports are the American InterContinental University and the American InterContinental University.

There are also many online administrative assistant-technical support courses to help get the education required to be an administrative assistant-technical support.

What education do you need to become an administrative assistant-technical support?

What degree do you need to be an administrative assistant-technical support?

The most common degree for administrative assistant-technical supports is bachelor's degree, with 44% of administrative assistant-technical supports earning that degree. The second and third most common degree levels are associate degree degree at 34% and associate degree degree at 11%.
  • Bachelor's, 44%
  • Associate, 34%
  • High School Diploma, 11%
  • Diploma, 5%
  • Other Degrees, 6%

What should I major in to become an administrative assistant-technical support?

You should major in business to become an administrative assistant-technical support. 25% of administrative assistant-technical supports major in business. Other common majors for an administrative assistant-technical support include computer information systems and information technology.

Most common colleges for administrative assistant-technical supports

Administrative assistant-technical supports often get their degrees at American InterContinental University, University of Wisconsin - Madison, and University of South Florida. Here are the most common colleges for administrative assistant-technical supports in the US based on their resumes.
Administrative assistant-technical support common collegePercentages
American InterContinental University8.93%
University of Wisconsin - Madison7.14%
University of South Florida7.14%
University of Phoenix7.14%
San Diego State University7.14%

Best majors for administrative assistant-technical supports

Best colleges for administrative assistant-technical supports

The best colleges for administrative assistant-technical supports are Stanford University, Northwestern University, and University of Pennsylvania.

An administrative assistant-technical support with advanced education typically earns a higher salary and has access to better jobs. That's why Zippia looked into the best colleges for administrative assistant-technical supports. We based this list on several metrics: admissions rate, retention rate, mean earnings of graduates, the ratio of working vs. non-working students ten years after admission, the average cost of attendance, and median debt for graduates who become administrative assistant-technical supports.

1. Stanford University

Stanford, CA • Private

In-state tuition

$51,354

Enrollment

7,083

2. University of Pennsylvania

Philadelphia, PA • Private

In-state tuition

$55,584

Enrollment

10,764

3. Western Carolina University

Cullowhee, NC • Private

In-state tuition

$3,926

Enrollment

9,835

4. Northwestern University

Evanston, IL • Private

In-state tuition

$54,568

Enrollment

8,451

5. Ball State University

Muncie, IN • Private

In-state tuition

$9,896

Enrollment

15,529

6. University of Southern California

Los Angeles, CA • Private

In-state tuition

$56,225

Enrollment

19,548

7. California State University - Bakersfield

Bakersfield, CA • Private

In-state tuition

$7,309

Enrollment

9,142

8. SUNY at Binghamton

Vestal, NY • Private

In-state tuition

$9,808

Enrollment

13,990

9. Cedar Crest College

Allentown, PA • Private

In-state tuition

$39,216

Enrollment

1,303

10. Boston College

Chestnut Hill, MA • Private

In-state tuition

$55,464

Enrollment

9,639

20 best online courses for administrative assistant-technical supports

Advertising disclosure

1. Introduction to Technical Support

coursera

Technical Support professionals are in great demand! This is the first course in the IBM IT Support Professional Certificate program, designed to prepare you for a rewarding career in technical support. You will begin this self-paced course by learning what Informational Technology (IT) support is all about. You'll find out the roles and responsibilities of Technical Support professionals and become familiar with all the different career paths you can take in Technical Support. You will also...

2. IBM IT Support

coursera

Prepare for an in-demand career in Information Technology (IT). In this program, you’ll develop a strong foundation in IT fundamentals, networking, cybersecurity, and cloud computing to get job-ready in as little as 3 months, with no prior experience or degree needed to get started.\n\nAlmost every organization, business, or individual relies on technology. A career in IT Support is about providing technological assistance to better optimize organizational efficiency. This can include...

3. IT Support Technical Skills Bootcamp

udemy
4.5
(1,653)

Hands-on Technical skills for IT Support Professionals...

4. IT Support Technical Skills Helpdesk

udemy
4.7
(1,561)

Hands-on Technical skills for IT Support Learners...

5. Desktop IT Support Level 1 & 2 in real life (Troubleshooting

udemy
4.2
(1,443)

Learn everything in real life Troubleshooting for IT Help Desk , Helpdesk , IT Support , System Administration and IT...

6. IT & Technical Support Guide to Helpdesk, Desktop & Servers

udemy
4.2
(1,138)

Learn how the different levels of IT technical support work, from service desk to infrastructure and server support...

7. Microsoft Office 365 Administration

udemy
4.5
(2,676)

Microsoft Office 365 Administration...

8. Customer Service & Support For Customer Service Executives

udemy
4.5
(941)

Learn Customer Service Skills & Provide Excellent Customer Support, Customer Experience & How To Manage Upset Customers...

9. Computer Network Fundamentals- IT Helpdesk & Desktop Support

udemy
4
(409)

Learn the basic fundamentals of computer networking & OSI model for desktop support and IT service desk technicians...

10. Computer Hardware, Operating System and Networking

udemy
4.1
(314)

For Any Graduates/Engineering/Diploma/Arts & Science/Freshers/Home Users/Individuals/Desktop Support/FM/Service Engineer...

11. Training for Zendesk Administrators

udemy
4.4
(444)

Learn how to set up and configure Zendesk Support Professional Edition...

12. Professional Diploma in Office Administration Management

udemy
4.2
(632)

Principles of work of Office Administrator. Required hard and soft skills. Introduction to MS Office and banking area...

13. Practical Office 365 Administration

udemy
4.2
(291)

Learn in depth about Office 365 for Administrators and also find useful tips and resources to enhance your role as an Of...

14. Customer Service, Customer Support, And Customer Experience

udemy
4.6
(2,666)

Customer service, customer support, and customer experience training. Loyal clients through world-class customer service...

15. QuickBooks Payroll - QuickBooks Online

udemy
4.5
(319)

Processing Quick Books Online payroll for a small business, generating paychecks, processing payroll tax forms...

16. Oracle Database Administrator DBA

udemy
4.5
(973)

Oracle Database Administration DBA become Oracle Database Administrator, Oracle DBA and get six figures jobs as DBA...

17. Basic Computer Course - Windows 7/10 - IT & Desktop Support

udemy
4.7
(1,213)

Basic computer course with troubleshooting skills -computer hardware and computer networking, for IT support technicians...

18. Oracle DBA 11g/12c - Database Administration for Junior DBA

udemy
4.6
(8,867)

Learn to become an Oracle Database Administrator (DBA) in 6 weeks and get a well paid job as a Junior DBA...

19. Full Oracle Database Administration with RAC

udemy
4.4
(296)

Learn Oracle Database Administration, 12C R2 RAC Administration, Oracle Backup and Recovery concepts in this course...

20. Complete Oracle Database Administration course (19C,21C)

udemy
4.4
(1,277)

Oracle Database Administration course /Multitenancy/ Oracle Database Backup & Recovery/Data Guard/Patching & Upgrade...

Top 10 most affordable universities for administrative assistant-technical supports

The most affordable schools for administrative assistant-technical supports are Baruch College of the City University of New York, california state university - bakersfield, and suny farmingdale.

If the best universities for administrative assistant-technical supports are out of your price range, check out these affordable schools. After factoring in in-state tuition and fees, the average cost of attendance, admissions rate, average net price, and mean earnings after six years, we found that these are the most affordable schools for administrative assistant-technical supports.

1. Baruch College of the City University of New York

New York, NY • Private

In-state tuition

$7,262

Cost of attendance

14,046

2. California State University - Bakersfield

Bakersfield, CA • Private

In-state tuition

$7,309

Cost of attendance

16,714

3. SUNY Farmingdale

Farmingdale, NY • Private

In-state tuition

$8,306

Cost of attendance

16,091

4. University of Puerto Rico - Mayaguez

Mayaguez, PR • Private

In-state tuition

$4,094

Cost of attendance

14,302

5. Brooklyn College of the City University of New York

Brooklyn, NY • Private

In-state tuition

$7,240

Cost of attendance

13,991

6. California State University - Dominguez Hills

Carson, CA • Private

In-state tuition

$6,942

Cost of attendance

14,469

7. Brigham Young University

Provo, UT • Private

In-state tuition

$5,620

Cost of attendance

18,136

8. Clayton State University

Morrow, GA • Private

In-state tuition

$5,419

Cost of attendance

17,697

9. California State University - Long Beach

Long Beach, CA • Private

In-state tuition

$6,798

Cost of attendance

18,306

10. Minot State University

Minot, ND • Private

In-state tuition

$7,064

Cost of attendance

15,576

Top 10 hardest universities to get into for administrative assistant-technical supports

The hardest universities for administrative assistant-technical supports to get into are Stanford University, Northwestern University, and University of Pennsylvania.

Some great schools for administrative assistant-technical supports are hard to get into, but they also set your career up for greater success. The list below shows the most challenging universities to get into for administrative assistant-technical supports based on an institution's admissions rates, average SAT scores accepted, median ACT scores accepted, and mean earnings of students six years after admission.

1. Stanford University

Stanford, CA • Private

Admissions rate

4%

SAT average

1,497

2. Northwestern University

Evanston, IL • Private

Admissions rate

8%

SAT average

1,508

3. University of Pennsylvania

Philadelphia, PA • Private

Admissions rate

8%

SAT average

1,492

4. Boston College

Chestnut Hill, MA • Private

Admissions rate

28%

SAT average

1,429

5. Boston University

Boston, MA • Private

Admissions rate

22%

SAT average

1,420

6. University of Southern California

Los Angeles, CA • Private

Admissions rate

13%

SAT average

1,445

7. New York University

New York, NY • Private

Admissions rate

20%

SAT average

1,419

8. Vanderbilt University

Nashville, TN • Private

Admissions rate

10%

SAT average

1,514

9. Brandeis University

Waltham, MA • Private

Admissions rate

31%

SAT average

1,398

10. George Washington University, The

Washington, DC • Private

Admissions rate

42%

SAT average

1,380

Top 10 easy-to-apply-to universities for administrative assistant-technical supports

The easiest schools for administrative assistant-technical supports to get into are Oklahoma Wesleyan University, nyack college, and barry university.

Some schools are much easier to get into. If you want to start your career as an administrative assistant-technical support without much hassle, check out the list of schools where you will be accepted in no time. We compiled admissions rates, average SAT scores, average ACT scores, and average salary of students six years after graduation to uncover which were the easiest schools to get into for administrative assistant-technical supports.

1. Oklahoma Wesleyan University

Bartlesville, OK • Private

Admissions rate

68%

SAT average

964

2. Nyack College

New York, NY • Private

Admissions rate

98%

SAT average

999

3. Barry University

Miami, FL • Private

Admissions rate

91%

SAT average

1,006

4. La Roche College

Pittsburgh, PA • Private

Admissions rate

99%

SAT average

1,008

5. University of Maine at Fort Kent

Fort Kent, ME • Private

Admissions rate

95%

SAT average

1,005

6. LIM College

New York, NY • Private

Admissions rate

83%

SAT average

1,061

7. Notre Dame College

Cleveland, OH • Private

Admissions rate

90%

SAT average

994

8. Saint Martin's University

Lacey, WA • Private

Admissions rate

96%

SAT average

1,111

9. Washington Adventist Hospital

Takoma Park, MD • Private

Admissions rate

52%

SAT average

958

10. Iona College

New Rochelle, NY • Private

Admissions rate

88%

SAT average

1,089

Average administrative assistant-technical support salary by education level

Administrative assistant-technical supports with a Master's degree earn more than those without, at $43,271 annually. With a Bachelor's degree, administrative assistant-technical supports earn a median annual income of $41,447 compared to $39,437 for administrative assistant-technical supports with an Associate degree.
Administrative assistant-technical support education levelAdministrative assistant-technical support salary
Master's Degree$43,271
High School Diploma or Less$38,883
Bachelor's Degree$41,447
Some College/ Associate Degree$39,437

Administrative assistant-technical support education FAQs

Search for administrative assistant-technical support jobs

Updated January 8, 2025

Zippia Research Team
Zippia Team

Editorial Staff

The Zippia Research Team has spent countless hours reviewing resumes, job postings, and government data to determine what goes into getting a job in each phase of life. Professional writers and data scientists comprise the Zippia Research Team.

Browse office and administrative jobs