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Administrative assistant/word processor skills for your resume and career

Updated January 8, 2025
4 min read
Quoted experts
Dr. Mike Peterson Ph.D.,
Anne McConnell Ph.D.
Below we've compiled a list of the most critical administrative assistant/word processor skills. We ranked the top skills for administrative assistant/word processors based on the percentage of resumes they appeared on. For example, 13.5% of administrative assistant/word processor resumes contained data entry as a skill. Continue reading to find out what skills an administrative assistant/word processor needs to be successful in the workplace.

15 administrative assistant/word processor skills for your resume and career

1. Data Entry

Data entry means entering data into a company's system with the help of a keyboard. A person responsible for entering data may also be asked to verify the authenticity of the data being entered. A person doing data entry must pay great attention to tiny details.

Here's how administrative assistant/word processors use data entry:
  • Performed data entry, assisted trademark/patent research and filing, and carried general office duties as administrative assistant.
  • Performed word processing and data entry for several departments within the Missionary Association.

2. Financial Statements

A financial statement is a report of an individual or a company that includes all the information about the declared assets, the use of money, income, and also the contribution of shareholders over a certain period.

Here's how administrative assistant/word processors use financial statements:
  • Prepare initial drafts of documents from handwritten or typed copies of financial statements and proposals.
  • Prepared invoices, compiled reports, memos, letters and financial statements.

3. PowerPoint

Here's how administrative assistant/word processors use powerpoint:
  • Prepared overhead presentations in Microsoft PowerPoint; maintained a client / prospect database in Access for use in producing mass mailings.
  • Excelled within demanding environment, utilizing technical skills spanning, and Microsoft Word, PowerPoint and Excel spreadsheets 95%.

4. Travel Arrangements

Here's how administrative assistant/word processors use travel arrangements:
  • Organized and scheduled travel arrangements for department.
  • Handled domestic travel arrangements for senior-level executives.

5. Proofread

Proofreading simply carefully checking your text for possible errors like typographical errors or mistakes in grammar, style, and spelling before it can be published or shared. This is generally known as the very last stage of any writing process when you need to fix minor spelling and punctuation mistakes, typos, formatting issues,


and inconsistencies.

Here's how administrative assistant/word processors use proofread:
  • Proofread and edited employee benefits communications materials.
  • Work with graphics in create table of contents, adjust pagination, perfect headers and footers and proofread MS Word files.

6. Front Desk

Here's how administrative assistant/word processors use front desk:
  • Hired and trained administrative personnel for the front desk assistance and the Word Processing Department.
  • Covered front desk while Receptionist was on break and other additional administrative tasks as needed.

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7. Office Equipment

Here's how administrative assistant/word processors use office equipment:
  • Contacted vendors requesting quote for Purchase Card Authorization, (PCA) for office equipment repair.
  • Inventory and order office supplies and act as office liaison for office equipment maintenance.

8. Back-Up

Here's how administrative assistant/word processors use back-up:
  • Monitored availability of back-up systems and instituted appropriate application.

9. Meeting Minutes

Here's how administrative assistant/word processors use meeting minutes:
  • Attend and take meeting minutes for quarterly tenant meetings.
  • Transcribed meeting minutes from dictaphone and distributed minutes via email.

10. Expense Reports

Here's how administrative assistant/word processors use expense reports:
  • Scanned and maintained important data in excel spread sheet, Processed employee expense reports.
  • Prepared itineraries, coordinated calendars, conference rooms, video conferencing, domestic and international travel, and reconciled expense reports.

11. Administrative Tasks

Here's how administrative assistant/word processors use administrative tasks:
  • Perform complex administrative tasks daily which require independent judgment, high skill levels and excellent knowledge of the administration process.
  • Performed administrative tasks such as word processing, customer service, and billing.

12. Law Firm

Here's how administrative assistant/word processors use law firm:
  • Prepared legal correspondence and documents for busy personal injury/litigation law firm.
  • Performed wide variety of administrative assistant/secretary duties in business and law firms environments.

13. Technical Reports

Technical reports are a type of document that is used to indicate either the progress, result, or process of scientific research or the state of problems occurring within such research. A technical report may also showcase the report's overall conclusion and may also include recommendations. This kind of report does not require a peer review and isn't published officially but distributed within the organizations where it was formed.

Here's how administrative assistant/word processors use technical reports:
  • Formatted Technical Reports and Technical Memos, constructing tables and graphs using Microsoft Word/ISI Writer.
  • Provided input to import Technical Reports and Technical Memos into the compliance system.

14. Telephone Calls

Telephone calls are a communication means through which a caller is connected to the called party. The call is done through a telecommunications device called a telephone. The caller can use a landline, mobile phone, or satellite phone to make the call.

Here's how administrative assistant/word processors use telephone calls:
  • Arranged travel, organized files, ordered supplies and screened telephone calls.
  • Answer telephone calls and transfer to appropriate staff member.

15. Conference Calls

Conference calls are call that involves three or more people who can speak at the same time. One of the persons connected may add the person to confer through the phone whose voice can be heard by all of those on the line. This can be done when the phone is used as a feature for a conference call that allows the initial caller to add more listeners or speakers on the same line without losing the first person he called. This is used to listen or communicate to different people at the same time that would save time, effort and avoid repeating the same discussion.

Here's how administrative assistant/word processors use conference calls:
  • Handled travel, hotel, conferences, car rental and conference calls for Vice-President and all Project Managers/Engineers.
  • Assisted in the preparation of meetings, presentations and conference calls on a daily basis.
top-skills

What skills help Administrative Assistant/Word Processors find jobs?

Tell us what job you are looking for, we’ll show you what skills employers want.

What skills stand out on administrative assistant/word processor resumes?

Dr. Mike Peterson Ph.D.Dr. Mike Peterson Ph.D. LinkedIn profile

Department Chair and Associate Professor of English, Dixie State University

Writing skills have always been valued by employers, but anything that shows an ability to write, produce, or communicate in digital spaces will stand out. While employers are becoming increasingly comfortable having employees work and collaborate digitally (from home or elsewhere), they may still be reluctant to train employees how to do that. They want to see evidence that applicants will know how to use technology and stay productive without extensive training and without a supervisor having to stand behind them. That isn't to say training won't take place, but employers want to use their valuable time and resources training employees on their own systems, policies, and procedures; they don't want to have to show new-hires how to use Zoom, how to format a memo, how to write an email, or how to co-edit a document using OneDrive.

What administrative assistant/word processor skills would you recommend for someone trying to advance their career?

Anne McConnell Ph.D.

Professor, West Virginia State University

I would encourage someone taking a gap year to branch out, seeking work experiences and employment situations that expose them to new skills and allow them to interact with a diverse set of people. Sometimes we find ourselves in a bubble-communicating with the same people, who tend to share the same ideas-and a gap year provides the opportunity to extend beyond that. Employers value employees who have open, flexible minds, and seeking out experiences that demonstrate that openness can be helpful.

What type of skills will young administrative assistant/word processors need?

Angela Robbins Ph.D.Angela Robbins Ph.D. LinkedIn profile

Associate Professor of History, Meredith College

History majors are in high demand in government, business, and non-profits because of the knowledge and skills they gain in the classroom. History majors, in particular, are especially good at contextualizing-that is, explaining how an event or discussion fits within the big picture. This includes how things that are going on today-such as the Capitol riot on January 6-connects to the Constitution, the balance of powers, the way democracy works, and related issues such as the implications of propaganda and misinformation. This goes well beyond merely expressing an opinion or debating two sides of an issue. Students of history do their research and practice skills of analysis, collecting and scrutinizing evidence rather than taking something at face value or only relying on a single source. We take sources apart to evaluate the credentials of their creators and search for bias. We examine sources from various creators so we take into account multiple experiences and points of view. Then we synthesize-or bring the sources together-in order to communicate what it all means. These skills are desired by employers and translate well into many careers and work environments. Seeking good evidence to answer questions and solve problems, whether that's in the classroom today or working with clients later, is a skill that employers highly value.

Students are practicing other skills that are necessary to success in the workplace, whether that will be in person or online. Time management, seeing a project through from start to finish, hosting and contributing to meetings, working on a team-whether it's two people or ten-and creating appropriate types of presentations to communicate ideas are all things our students can tell their employers they will come in with so they can hit the ground running. In addition, our majors develop self-awareness, empathy, and an appreciation of diverse opinions and approaches to problems through investigation of the life experiences of historical figures and their classroom discussions with classmates. Certainly, every employer wants you to learn the specifics within their sector, but these skills are fairly universal and will benefit majors as they move from the classroom to career.

What technical skills for an administrative assistant/word processor stand out to employers?

Christi Patton Luks

Professor (NTT) and Associate Chair for Academic Affairs, Missouri University of Science & Technology

I've always felt that the most important thing we teach our students is problem-solving skills. The students who can readily relate the theory to their practical experience to develop new solutions are the most valuable. Engineering students that are active on design teams or took advantage of internships and co-ops are in great position for this.

What soft skills should all administrative assistant/word processors possess?

Brandy BaileyBrandy Bailey LinkedIn profile

Career Coach, Ohio University - Lancaster Campus

Soft skills may vary depending on the employer, industry, and personal opinions. My biggest ones are communication skills, adaptability, self-awareness, teamwork, problem-solving, intercultural competency, creativity or innovation, and time management.

List of administrative assistant/word processor skills to add to your resume

Administrative assistant/word processor skills

The most important skills for an administrative assistant/word processor resume and required skills for an administrative assistant/word processor to have include:

  • Data Entry
  • Financial Statements
  • PowerPoint
  • Travel Arrangements
  • Proofread
  • Front Desk
  • Office Equipment
  • Back-Up
  • Meeting Minutes
  • Expense Reports
  • Administrative Tasks
  • Law Firm
  • Technical Reports
  • Telephone Calls
  • Conference Calls
  • Windows
  • Tax Returns
  • Organizational Charts
  • Calendar Management
  • PDF
  • Business Development
  • Computer System
  • Database Management
  • Fax Machines
  • Word Processing Support
  • Administrative Assistants
  • Word Processing Software
  • Mail Merge
  • HR
  • Access Database
  • Transferring Calls
  • Administrative Functions

Updated January 8, 2025

Zippia Research Team
Zippia Team

Editorial Staff

The Zippia Research Team has spent countless hours reviewing resumes, job postings, and government data to determine what goes into getting a job in each phase of life. Professional writers and data scientists comprise the Zippia Research Team.

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