12 Administrative Associate Resume Examples

Five Key Resume Tips For Writing An Administrative Associate Resume:

1.
Relevant Experience
Make sure that the jobs, experience, and accolades that you include are relevant to the position you’re applying for.
2.
The Right Skills
This is a great time to run wild with those keywords from the job description. For example, if they’re looking for someone with experience in Financial Statements, be sure to list it in your resume’s skills section.
3.
Quantifiable Achievements
Your workplace accomplishments tell the story of the unique value you bring to an organization. Stay away from dry descriptions of job duties. Use numbers to help contextualize your achievements..
4.
ATS-Friendly
An applicant tracking system (ATS) is a piece of software employers use to collect, scan, organize, and rank applications. The key to getting your resume past ATS and into the hands of hiring managers is smart keyword usage.
5.
Impeccable Formatting
Formatting a resume so that it looks professional and attractive is important. With Zippia’s resume builder, you can put together a modern-looking resume in less than 10 minutes. Just choose a resume template that suits your style, answer some questions about your background, and you’ll have a resume that’ll pass muster with both the ATS and the hiring manager.
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Bryan Pierce
Administrative Associate
Contact Information
Miami, FL
(290) 555-1460
bpierce@example.com
Skills
  • Re-Enter Data
  • Procedures
  • Patient Care
  • Travel Arrangements
  • Company Database
  • Telephone Calls
  • Computer Programs
  • Financial Statements
  • Program Staff
  • Purchase Orders
 
 
Employment History
Administrative Associate2017 - Present
D-R SERVICES
Miami, FL
  • Helped implement new guidelines and wrote procedures for training purposes.
  • Distributed daily and quarterly financial reports by spearheading implementation of electronic reporting procedures.
  • Managed personnel files and personnel status and benefit changes.
  • Established detailed test cases, thoroughly documented testing procedures, and implemented internal controls.
  • Collaborated and consulted with RN's and management for the best patient care.
Office Administrator2016 - 2017
D-R SERVICES
Miami, FL
  • Maintained all medical records and correspondence pertaining to patient medical records.
  • Worked as a front office associate checking patients in/out, scheduling appointments, registering patients, and maintaining medical records.
  • Work with Dr. Dirghangi and assisted in patient care and procedures.
  • Applied proper ICD-9 and CPT coding to patient invoices and submitted claims to insurance companies for proper reimbursement.
  • Acted as interim Business Office clerk and successfully performed data entry, mail processing/distribution and operated multi-line telephone system.
Data Entry Assistant2014 - 2016
Citi
New York, NY
  • Started as a Data Entry Specialist where I made many process improvements to enhance production-tracking needs and communication with management team.
  • Accessed information and maintained a computer database.
  • Entered information from important documents into company database with great accuracy.
Education
High School Diploma of null2014 - 2014
 
 
Roger Jackson
Administrative Associate
Contact Info
New York, NY
(990) 555-1115
rjackson@example.com
Skills
EMR
Interview Process
Procedures
CPT
Presentation Materials
Billing Information
Administrative Tasks
Management Staff
Computer System
Program Support
Employment History
Administrative Associate2019 - Present
IBMNew York, NY
  • Assisted with Lotus Notes database form and reviewed development to fulfill the Siebel team needs.
  • Teamed with lead assistant to support high level executive including extensive calendar, travel arrangements and expense reports.
Administrative Specialist Lead2015 - 2019
PfizerMiddletown, NJ
  • Maintained electronic database (EDMS) updating job descriptions for vaccine research (staff of 225) required for yearly audits.
  • Prepared stability reports to support process validation optimization and/or submission documentation following not only procedures but also a scientific rationale.
  • Drafted correspondence, prepared reports and created department-wide communications on PowerPoint Managed calendars, processed expenses, and coordinated multi-site meetings.
  • Handle extremely confidential matters on a regular basis requiring discretion and judgement, familiar with MRL procedures.
Billing Assistant2005 - 2015
AT&TMiddletown, NJ
  • Provide monthly billing reports to assist with cash application and collection process.
  • Traced delinquent customers to new addresses through USPS, telephone companies, credit bureaus, or internet search.
  • Input data into the computer system while updating customers' files such as services, billing, and processing payments.
  • Managed customer accounts Telecommunications services Call center and customer service experience
Education
Associate's Degree of Accounting2003 - 2005
Pace UniversityNew York, NY
 
 
Roy Carter
Administrative Associate
New York, NY
(660) 555-4483
rcarter@example.com
Experience
Administrative Associate2020 - Present
Morgan StanleyNew York, NY
  • Applied firm verification policies and procedures to provide clients with secure world-class customer service.
  • Maintain all calendars - scheduling and/or rescheduling meetings, appointments and conference calls.
  • Schedule meetings and/or conferences by interacting with internal/external clients/partners to coordinate calendars, accommodations, meeting materials and supplies.
  • Coordinated meal catering, travel arrangements and supply logistics on a regular basis.
Office Specialist2019 - 2020
H&R BlockNew York, NY
  • Conducted weekly staff meetings, gathered weekly office statistic reports.
  • Located and filed patients charts, preparing medical records to be released to various facilities and patients.
  • Set up new employee personnel files.
  • Follow up with customers for approval of repair pricing and purchase orders.
Leasing Agent2009 - 2019
Lincoln Property CompanyHerndon, VA
  • Qualify prospective tenants Secret Shopper (quality control) Process lease contracts and renewals Liaison between tenant and Property Management
  • Advertised client properties on websites, through social media and in real estate guides.
  • Maintain a working knowledge of all Fair Housing Laws, Policies and consistent in upholding company policies.
  • Provide excellent customer service to current residents and traffic.
Skills
Customer ServiceProperty ManagementSecurity DepositsSick LeaveProceduresDepartment DatabasesBackground ChecksPersonal ComputersWord ProcessingHealth Department
Education
Some College Courses In Accounting2009 - 2009
Pennsylvania State UniversityMain, PA
 
 
Rebecca Thompson
Administrative Associate
Employment History
Administrative Associate2011 - Present
Roskam Baking CompanyEast Grand Rapids, MI
  • Handled client and business confidential information.
  • Managed HR Director Calendar and travel arrangements.
Administrative Assistant-Quality Control2004 - 2011
Roskam Baking CompanyEast Grand Rapids, MI
  • Assist managers in scheduling appointments, meetings and travel arrangements for business trips as required.
  • Maintained logs of test data and audits on SPC, MS Excel, and other computer programs.
  • Managed room reservations, room rentals, and coordinated facilities maintenance.
  • Provided drafting all official company correspondence, purchase orders, maintenance for all units.
Registrar1991 - 2001
HCA HealthcareRichmond, VA
  • Acquired all necessary information in order to provide optimal health care for patients in the emergency room.
  • Registered patients in Emergency Room and Admitting departments, gathering demographic info, insurance info, and payments as needed.
  • Register patients and verify demographic information and insurance to cover the emergency room visit.
  • Input of all patient demographics and insurance updates.
Education
Doctoral Degree In Health Care Administration2001 - 2004
Davenport UniversityEast Grand Rapids, MI
Master's Degree In Business1990 - 1991
Temple UniversityPhiladelphia, PA
Bachelor's Degree In Accounting1987 - 1990
Temple UniversityPhiladelphia, PA
 
 
Contact Information
East Grand Rapids, MI
(950) 555-0307
rthompson@example.com
Skills
Quickbooks
Demographic Data
Outpatient Services
Medical Records
Purchase Orders
Word Processing
Raw Materials
Travel Arrangements
Document Control System
Production Data
 
 
Judith Peters
Administrative Associate
Parkton, NC
(350) 555-2868
jpeters@example.com
Skills
Calendar ManagementAdministrative TasksOrder ManagementProceduresCompany PoliciesPurchase OrdersTravel ArrangementsRegional OfficeVendor InvoicesUsar
 
 
Employment History
Administrative Associate2020 - Present
IBMParkton, NC
  • Maintained a highly complex global calendar, managing up to ten global conference calls daily requiring consistent schedule balance and updates.
  • Handled travel arrangements, travel authorizations and processing of vouchers upon return.
  • Generated purchase orders for repair of purchased material and negotiated delivery based on production.
  • Scheduled conference calls utilizing Microsoft Outlook.
District Administrative Assistant2018 - 2020
IBMParkton, NC
  • Administered contracts and maintained physical and electronic files.
  • Assist with billing reversals for long-term contractors, invoice purchase order verification notices, status reports, and database financial reconciliation.
  • Assisted in training other staff members.
Sales Administrator2009 - 2012
Best BuyNew York, NY
  • Answer all incoming phone calls to the store Set and Track sales goals Organized team building exercises
  • Passed product information and implementation certification exams on every store product.
Education
Master's Degree of Business2012 - 2013
Indiana Wesleyan UniversityMarion, IN
Bachelor's Degree of Business2001 - 2004
Western Washington UniversityBellingham, WA
 
 
Bryan Pierce
Administrative Associate
Contact Information
Miami, FL
(290) 555-1460
bpierce@example.com
Skills
  • Re-Enter Data
  • Procedures
  • Patient Care
  • Travel Arrangements
  • Company Database
  • Telephone Calls
  • Computer Programs
  • Financial Statements
  • Program Staff
  • Purchase Orders
 
 
Employment History
Administrative Associate2017 - Present
D-R SERVICES
Miami, FL
  • Helped implement new guidelines and wrote procedures for training purposes.
  • Distributed daily and quarterly financial reports by spearheading implementation of electronic reporting procedures.
  • Managed personnel files and personnel status and benefit changes.
  • Established detailed test cases, thoroughly documented testing procedures, and implemented internal controls.
  • Collaborated and consulted with RN's and management for the best patient care.
Office Administrator2016 - 2017
D-R SERVICES
Miami, FL
  • Maintained all medical records and correspondence pertaining to patient medical records.
  • Worked as a front office associate checking patients in/out, scheduling appointments, registering patients, and maintaining medical records.
  • Work with Dr. Dirghangi and assisted in patient care and procedures.
  • Applied proper ICD-9 and CPT coding to patient invoices and submitted claims to insurance companies for proper reimbursement.
  • Acted as interim Business Office clerk and successfully performed data entry, mail processing/distribution and operated multi-line telephone system.
Data Entry Assistant2014 - 2016
Citi
New York, NY
  • Started as a Data Entry Specialist where I made many process improvements to enhance production-tracking needs and communication with management team.
  • Accessed information and maintained a computer database.
  • Entered information from important documents into company database with great accuracy.
Education
High School Diploma of null2014 - 2014
 
 
Roger Jackson
Administrative Associate
Contact Info
New York, NY
(990) 555-1115
rjackson@example.com
Skills
EMR
Interview Process
Procedures
CPT
Presentation Materials
Billing Information
Administrative Tasks
Management Staff
Computer System
Program Support
Employment History
Administrative Associate2019 - Present
IBMNew York, NY
  • Assisted with Lotus Notes database form and reviewed development to fulfill the Siebel team needs.
  • Teamed with lead assistant to support high level executive including extensive calendar, travel arrangements and expense reports.
Administrative Specialist Lead2015 - 2019
PfizerMiddletown, NJ
  • Maintained electronic database (EDMS) updating job descriptions for vaccine research (staff of 225) required for yearly audits.
  • Prepared stability reports to support process validation optimization and/or submission documentation following not only procedures but also a scientific rationale.
  • Drafted correspondence, prepared reports and created department-wide communications on PowerPoint Managed calendars, processed expenses, and coordinated multi-site meetings.
  • Handle extremely confidential matters on a regular basis requiring discretion and judgement, familiar with MRL procedures.
Billing Assistant2005 - 2015
AT&TMiddletown, NJ
  • Provide monthly billing reports to assist with cash application and collection process.
  • Traced delinquent customers to new addresses through USPS, telephone companies, credit bureaus, or internet search.
  • Input data into the computer system while updating customers' files such as services, billing, and processing payments.
  • Managed customer accounts Telecommunications services Call center and customer service experience
Education
Associate's Degree of Accounting2003 - 2005
Pace UniversityNew York, NY
 

What Should Be Included In An Administrative Associate Resume

1

1. Add Contact Information To Your Administrative Associate Resume

Your name should be the biggest text on the page and be at or near the top of the document.

Your address doesn't need to include your street name or house number - listing your city and state works just fine.

Your email address should be professional, but not your current work email address. It's not a good look to use your work email for personal projects (job-searching).

Your social media can be included if you have a fully-fledged LinkedIn page or another social media page that showcases your relevant skill set.

Administrative Associate Resume Contact Information Example #1
Hank Rutherford Hill
St. Arlen, Texas | 333-111-2222 | hank.hill@gmail.com

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2

2. Add Your Relevant Education To The Resume

Your resume's education section should include:

  • The name of your school
  • The date you graduated (Month, Year or Year are both appropriate)
  • The name of your degree
If you graduated more than 15 years ago, you should consider dropping your graduation date to avoid age discrimination.

Optional subsections for your education section include:

  • Academic awards (Dean's List, Latin honors, etc. )
  • GPA (if you're a recent graduate and your GPA was 3.5+)
  • Extra certifications
  • Academic projects (thesis, dissertation, etc.)

Other tips to consider when writing your education section include:

  • If you're a recent graduate, you might opt to place your education section above your experience section
  • The more work experience you get, the shorter your education section should be
  • List your education in reverse chronological order, with your most recent and high-ranking degrees first
  • If you haven't graduated yet, you can include "Expected graduation date" to the entry for that school

Administrative Associate Resume Relevant Education Example #1
High School Diploma 2014 - 2016
Administrative Associate Resume Relevant Education Example #2
Associate's Degree In Accounting 2014 - 2016
Pace University New York, NY
3

3. Next, Create An Administrative Associate Skills Section On Your Resume

Your resume's skills section should include the most important keywords from the job description, as long as you actually have those skills. If you haven't started your job search yet, you can look over resumes to get an idea of what skills are the most important.

Here are some tips to keep in mind when writing your resume's skills section:

  • Include 6-12 skills, in bullet point form
  • List mostly hard skills; soft skills are hard to test
  • Emphasize the skills that are most important for the job
Hard skills are generally more important to hiring managers because they relate to on-the-job knowledge and specific experience with a certain technology or process.

Soft skills are also valuable, as they're highly transferable and make you a great person to work alongside, but they're impossible to prove on a resume.

Top Skills for an Administrative Associate
Source: Zippia.com
Not sure which skills are really important?
3 Big Tips For Listing Skills On Your Resume
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4

4. List Your Administrative Associate Experience

The most important part of any resume is the experience section. Recruiters and hiring managers expect to see your experience listed in reverse chronological order, meaning that you should begin with your most recent experience and then work backwards.

Don't just list your job duties below each job entry. Instead, make sure most of your bullet points discuss impressive achievements from your past positions. Whenever you can, use numbers to contextualize your accomplishments for the hiring manager reading your resume.

It's okay if you can't include exact percentages or dollar figures. There's a big difference even between saying "Managed a team of engineers" and "Managed a team of 6 engineers over a 9-month project."

Most importantly, make sure that the experience you include is relevant to the job you're applying for. Use the job description to ensure that each bullet point on your resume is appropriate and helpful.


Work History Example # 1
Executive Office Assistant
Macy's
  • Maintained administrative practices concerning payroll, timekeeping and credit.
  • Coordinated and proofread PowerPoint presentations for all district and corporate events.
  • Reconciled non-payroll monthly budget accounts and reports.
  • Supported four directors: Director of Sales, Director of Finance, Director of Inventory, and Director of HR.
  • Provided high-level administrative support to the SVP of Operations and HR Manager.

Work History Example # 2
Department Secretary
H&R Block
  • Managed sensitive business communications, data, and other information in a discreet and confidential manner.
  • Assisted with customer service, HR, and administration, including purchasing and distributing supplies for 7 offices.
  • Managed employee profile documentation including weekly time sheets, vacation time, sick leave, benefits, and payroll.
  • Submitted and reviewed time and attendance for staff of 30; communicated with payroll to identify errors and made corrections.
  • Aided in execution of agreements through drafting certificates of insurance/liability.

Work History Example # 3
Administrative Associate
Farmers Insurance
  • Utilized Symon, WCM, Lotus Notes, Access, OneNote, Microsoft Excel, PowerPoint and Word daily.
  • Researched, compiled and analyzed basic information for inclusion in reports, presentations and other communications.
  • Handled confidential files and monitored incoming payments processed through company platform.
  • Provided exemplary customer service by establishing open communication with employees regarding any questions or concerns.
  • Used MS Word, Excel, Access and Outlook daily, and MS PowerPoint occasionally.

Work History Example # 4
Front Desk Secretary
Borland Groover
  • Trained in EMR/EHR, filing, faxing and check in/out of patients.
  • Verified office charges, diagnosis and physician signatures in EHR.
  • Worked with oncology patients from initial diagnosis through treatment and follow-up appointments.
  • Recommended processes and procedures to upper management in an effort to increase office efficiency.
  • Verified authorizations and monitored visits for Medicare patients and assisted Business Office Manager with billing and payroll.

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5

5. Highlight Your Administrative Associate Certifications On Resume

Certifications can be a powerful tool to show employers that you know your stuff. If you have any of these certifications, make sure to put them on your administrative associate resume:

  1. Certified Billing and Coding Specialist (CBCS)
  2. Certified Professional - Human Resource (IPMA-CP)
  3. Certified Medical Office Manager (CMOM)
  4. Word 2010 Certification
  5. Certified Medical Administrative Assistant (CMAA)
  6. Microsoft Office Specialist: Expert (Office 365 and Office 2019)
  7. Certified Management Accountant (CMA)
  8. Certified Manager Certification (CM)
  9. Dental Assistant (RDA)
  10. Certified Medical Interpreter (CMI)

6

6. Finally, Add A Summary Or Objective Statement

A resume summary statement is a 1-3 sentence spiel at the top of your resume that quickly summarizes who you are and what you have to offer. In this section, include your job title, years of experience (if it's 3+), and an impressive accomplishment, if you have space for it.

Remember to address skills and experiences that are emphasized in the job description.

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Updated October 6, 2021