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  • Practice Assistant II

    Brigham and Women's Hospital 4.6company rating

    Administrative associate job in Boston, MA

    Site: The General Hospital Corporation Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham. Job Summary Department of Neurology: Under the general direction of the Practice Manager, the Practice Assistant II provides administrative support to healthcare providers in a high-volume ambulatory setting, functioning as the primary interface between the patient and the providers. The Practice Assistant II is expected to effectively organize priorities, complete tasks on time and to manage confidential patient information. The Practice Assistant II is responsible for scheduling patient appointments, diagnostic testing, coordinating referrals and managed care related issues. Candidate must be able to handle a very busy high volume of calls in each division being covered, and able to shift gears to the guidelines for each specific division they are placed in. The Practice Assistant II is expected to take personal and complete responsibility for every customer interaction by creating a welcoming environment and providing outstanding service. Qualifications High School Diploma or equivalent is required. Office experience of 2-3 years is required. Proficiency with all Office Suite, Knowledge of office operations and standards and understanding of office procedures including filing, copying, scanning, printing and faxing. Ability to use phone system and manage more non-routine phone calls and solve routine issues as appropriate. Communicating effectively in writing as appropriate for the needs of the audience and talking to others to convey information effectively. Understanding written sentences and paragraphs in work related documents, to correspond and communicate with others clearly and effectively (including composing/editing e-mail, memos and letters), and to take complete and accurate messages. Managing one's own time and the time of others. Well organized and good time management skills to manage multiple tasks effectively, follow established protocols, and work within systems. Additional Job Details (if applicable) This role will be fully onsite for the probation period of 90 days and become a hybrid role after demonstrating the skills required to work independently. PRINCIPAL DUTIES AND RESPONSIBILITIES: Answers and triages incoming telephone calls, takes messages and assists patients and families with problem resolution both in-person and over the telephone. Has the primary responsibility for scheduling and rescheduling patient appointments and utilizes wait list to fill cancelled appointments. Works closely with the international office to schedule visits. Reviews the daily patient schedule and ensures that all appropriate preparations are in place to facilitate efficient patient flow for the day. Prints office visit encounters and prepares labels. Prepare medical record charts for new patients. Pulls medical records for patients prior to visit. Obtains pertinent new patient information. Schedules ancillary appointments. Responsible for assisting and obtaining appropriate referral information from referral source. Pre-screens incoming referrals according to selection criteria. Collects and processes co-payments as applicable. Checks out patients as applicable. Coordinates prior authorizations for prescriptions. Coordinates medical documentation, scanning and indexing in EPIC. Coordinates interpreter services and patient rides as necessary. Responsible for sorting mail, incoming faxes and directs correspondence to appropriate recipient. Coordinates physician administrative and clinical schedules. Provides cross coverage as necessary. Files correspondence. Maintains patient confidentiality in compliance with HIPPA guidelines. Remote Type Hybrid Work Location 15 Parkman Street Scheduled Weekly Hours 40 Employee Type Regular Work Shift Day (United States of America) Pay Range * / Grade 3 At Mass General Brigham, we believe in recognizing and rewarding the unique value each team member brings to our organization. Our approach to determining base pay is comprehensive, and any offer extended will take into account your skills, relevant experience if applicable, education, certifications and other essential factors. The base pay information provided offers an estimate based on the minimum job qualifications; however, it does not encompass all elements contributing to your total compensation package. In addition to competitive base pay, we offer comprehensive benefits, career advancement opportunities, differentials, premiums and bonuses as applicable and recognition programs designed to celebrate your contributions and support your professional growth. We invite you to apply, and our Talent Acquisition team will provide an overview of your potential compensation and benefits package. EEO Statement: 1200 The General Hospital Corporation is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. To ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veteran's Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants who require accommodation in the job application process may contact Human Resources at **************. Mass General Brigham Competency Framework At Mass General Brigham, our competency framework defines what effective leadership "looks like" by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance, make hiring decisions, identify development needs, mobilize employees across our system, and establish a strong talent pipeline.
    $181k-270k yearly est. 1d ago
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  • Administrative Assistant

    Wayne J. Griffin Electric, Inc. 4.3company rating

    Administrative associate job in Holliston, MA

    Wayne J. Griffin Electric, Inc. is a leading electrical contractor with over 1500 employees across New England and the Southeast. We believe our strength comes from the talented, dedicated people who choose to be part of our team, and our commitment to supporting each employee's growth and well‑being. We are looking for a full-time Administrative Assistant who will work as part of a dynamic team that provides critical support to our Project Management efforts. This role has high visibility to top leadership and potential for growth within the organization. Responsibilities Include: Support the Project Management team in preparing, finalizing and submitting all written correspondence Navigate town websites to submit construction permits withing the New England Area Collaborate with Project Management and accounting teams to accurately complete proposal requests Maintaining and updating shared database and templates Assist with front desk support and other miscellaneous tasks to support internal departments. Must Haves: Exceptional written communication skills Strong attention to detail Proficiency in Microsoft Office applications and strong typing skills, experience in Adobe or Bluebeam a plus Ability to stay organized, multitask, and adapt to changing priorities in a fast-paced environment Excellent follow-up skills and attention to deadlines We offer a comprehensive and highly competitive benefits package that includes health, dental, life, and long‑term disability insurance, in addition to a generous retirement plan, wellness programs, paid time off, and annual tuition reimbursement of $2,000. At our organization, continuous professional development is a core value, and ongoing education is both supported and encouraged at every level. Advance your career with an organization that invests in you! With over 45 years in the industry our culture is collaborative, team-orientated and results focused. We strive to help our employees to grow and achieve their career desires, through training, education, and mentorship. Visit us at our website: ***************************** to learn more. Take the next step in your career and let us learn about you! Apply now: ************************** An Equal Opportunity Employer
    $37k-44k yearly est. 1d ago
  • Executive Assistant/Office Manager

    Beacon Hill 3.9company rating

    Administrative associate job in Norwood, MA

    Executive Assistant/Office Manager to $95K - Combine Critical Support with Operational Excellence! Our client, a global leader in manufacturing, is seeking an Office Manager to ensure smooth, professional office operations while providing high-level administrative support. This role blends executive assistance with office management responsibilities, requiring exceptional organizational skills and the ability to thrive in a fast-paced environment. The ideal candidate brings 5+ years of experience supporting senior executives and managing day-to-day office functions. Position Details: Location: Norwood, MA Work Model: In Office Degree: Preferred Responsibilities include managing complex calendars and scheduling across multiple time zones; coordinating executive meetings and preparing briefing materials; planning and booking domestic and international travel with detailed itineraries; processing expense reports and maintaining compliance; creating polished presentations and tracking reports; overseeing office operations including vendor management, supplies, and event coordination; partnering with internal teams on onboarding and workspace setup; and acting as a trusted point of contact for internal and external stakeholders. The ideal candidate possesses 5+ years of experience in executive support and office management; advanced proficiency in Microsoft PowerPoint, Excel, Outlook/Teams, and Concur; exceptional organizational and prioritization skills; strong written and verbal communication abilities; proven discretion in handling confidential information; and a proactive, detail-oriented mindset that thrives in dynamic environments. Join a respected organization offering competitive compensation, comprehensive benefits, and the opportunity to make a meaningful impact! Beacon Hill is an equal opportunity employer and individuals with disabilities and/or protected veterans are encouraged to apply. California residents: Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. If you would like to complete our voluntary self-identification form, please click here or copy and paste the following link into an open window in your browser: ***************************************** Completion of this form is voluntary and will not affect your opportunity for employment, or the terms or conditions of your employment. This form will be used for reporting purposes only and will be kept separate from all other records. Company Profile: Founded by industry leaders to set a new standard in search, career placement and flexible staffing, we deliver coordinated staffing solutions with unparalleled service, a commitment to project completion and success and a passion for innovation, creativity and continuous improvement. Our niche brands offer a complete suite of staffing services to emerging growth companies and the Fortune 500 across market sectors, career specialties/disciplines and industries. Over time, office locations, specialty practice areas and service offerings will be added to address ever changing constituent needs. Learn more about Beacon Hill and our specialty divisions, Beacon Hill Associates, Beacon Hill Financial, Beacon Hill HR, Beacon Hill Legal, Beacon Hill Life Sciences and Beacon Hill Technologies by visiting ************* Benefits Information: Beacon Hill offers a robust benefit package including, but not limited to, medical, dental, vision, and federal and state leave programs as required by applicable agency regulations to those that meet eligibility. Upon successfully being hired, details will be provided related to our benefit offerings. We look forward to working with you. Beacon Hill. Employing the Future (TM)
    $95k yearly 2d ago
  • Admin Services Coordinator

    AA2It

    Administrative associate job in Boston, MA

    Title: Admin Services Coordinator Bill Rate: $20/HR Hours: M-F | 8-5 Day-to-Day Responsibilities: Calendar Management - Schedule and coordinate meetings, appointments, and events. - Maintain accurate and up-to-date executive and team calendars. Expense Reporting - Prepare, review, and submit expense reports. - Track reimbursements and ensure compliance with company policies. Ordering & File Organization - Manage office supply orders and maintain inventory. - Organize and maintain filing systems (digital and physical). - Ensure documents are properly archived and easily accessible. General Administrative Support - Support ad hoc administrative tasks as needed. Software skills: - Basic computer functions - Knowledgeable in Microsoft (Word, Excel, PPT) - Outlook, email management Years of Experience: at least 2 years of relevant experience Education: Bachelor's degree preferred, but not required. Equivalent professional experience will be considered Interview Process: 1 virtual and/or 1 onsite Summary: As a Administrative Services Coordinator, you will provide administrative support to a department or manager. You'll answer, screen and forward telephone calls, greet customers and resolve customer complaints. Kindly share your resume with answers: Q1: How far you live from 33 Arch Street Boston MA and how will you commute daily Q2: how many years of exp as Commercial Building exp you have Q3: for submission client needs MM/DD of Birth - kindly share
    $20 hourly 7d ago
  • Administrative Assistant

    Daley and Associates, LLC 4.5company rating

    Administrative associate job in Boston, MA

    We are currently seeking candidates for an Administrative Assistant opportunity with a highly successful alternative investment management firm located in Boston, MA. The Administrative Assistant will provide administrative support to key senior leaders and will be responsible for performing calendar management, coordinating travel arrangements, preparing reports and presentations, managing vendor relations, and collaborating with global teams. The ideal candidate will have 2-3+ years of administrative experience in investment management or financial services. This is an 8-12+ month contract-to-hire opportunity, paying between $30-$33/hour (depending on experience). Responsibilities: Perform complex calendar management via Microsoft Outlook. Coordinate travel arrangements and itineraries (domestic and international). Spearhead logistical coordination of meetings and events, ensuring optimal preparedness and execution. Prepare and deliver detail-intensive materials, including client reporting, presentation materials, and meeting prep packets. Manage internal and external correspondence, and develop and maintain strong relationships with internal teams and external parties, including clients and vendors. Assist in new-hire onboarding processes and logistics, including ordering necessary equipment. Update and maintain detailed information in appropriate systems. Perform expense reporting. Support special projects (as needed). Qualifications: 2-3+ years of administrative experience in investment management or financial services. Bachelor's degree (required). Strong communication (written and verbal) and interpersonal skills. Proven ability to navigate competing deadlines and changing priorities. Excellent time-management, organization, and prioritization skills. Proficiency in Microsoft Office Suite (Word, PowerPoint, Excel, Outlook). Ability to work collaboratively and independently, while maintaining professionalism and confidentiality. For immediate consideration, interested and qualified candidates should send their resume to Jenny at *********************. IND123
    $30-33 hourly 2d ago
  • Retail Assistant

    Blanklabel 3.7company rating

    Administrative associate job in Boston, MA

    Blank Label is an upstart men's clothing retailer with stores in Boston, Chicago, D.C., Atlanta, Denver and online. Through our own custom clothing line, our mission is to help men feel comfortable and confident in the clothes they wear. The company's vision is to build a long-standing national clothing brand. The Role: Blank Label is looking for Retail Associate (Part-Time) to assist with greeting clients, tidying the store, and helping with operational and administrative tasks. This is not a retail sales role. Culture: Blank Label looks for high aptitude and motivation over experience, and someone who is excited by the prospect of getting into a growing company, especially one that values professional development. We value individuals who seek and thrive on challenges rather than run away from them. Candidates must have: * Customer focused mindset - you have a deep desire to do whatever it takes to solve issues and delight customers * Strong problem-solving skills and you are resourceful and will know our product so well that you really understand what the customer needs To apply: * Please include one-to-two paragraphs on why you are suitable to the role. * Your weekly availability.
    $39k-80k yearly est. 7d ago
  • Office Coordinator

    Cummings Properties 4.6company rating

    Administrative associate job in Woburn, MA

    We are looking for an accomplished office coordinator with a positive attitude, strong work ethic, and polished presence for our Woburn headquarters. This role provides significant opportunities for professional development and upward mobility, including the potential to assume supervisory responsibilities. Primary responsibilities: Commercial lease processing Database entry and maintenance Report production Executive team support Various high-level administrative functions The preferred candidate will possess: Experience supervising staff Capacity to solve problems independently and work with minimal supervision Thorough knowledge of common office administrative practices, procedures, systems, and equipment, and the ability to troubleshoot and liaise with IT personnel Experience with Constant Contact preferred, but not required Required qualifications: Minimum of 5 years' experience supporting senior management Exceptional organizational skills and attention to detail Ability to prioritize and manage multiple assignments in a busy office environment Ability to exercise discretion and maintain confidentiality Advanced computer skills, including demonstrated proficiency in Microsoft Office, and the ability to quickly learn new platforms About Cummings: Cummings Properties has a long history of giving back to the community. The large majority of its buildings are owned by Cummings Foundation, its philanthropic affiliate, with all rental profits benefiting greater Boston nonprofits. Learn more at *********************************** In addition to unlimited career advancement and growth potential, we offer a comprehensive compensation and benefits package that includes: Medical, dental, vision, life, and disability insurance Cummings Properties Employee Trust (equity compensation) Competitive compensation and opportunities for bonuses Paid holiday, vacation, sick, and personal time 401(k) retirement savings plan with generous Company match Tuition Reimbursement Charitable gift match up to $2,000 annually, plus the opportunity to direct an additional $2,000 in Company funds each year to a local nonprofit of your choice Pay range is $32-$35 per hour NOTE: Candidates must be able to work on site. This is not a remote or hybrid position. Interested applicants are encouraged to send a cover letter, resume, and compensation expectations to *******************. Cummings Properties is an Equal Opportunity Employer. In the interest of the safety and health of our employees and clients, we maintain a ZERO TOLERANCE policy in regards to prohibited drug use and alcohol or marijuana abuse. More information about the Cummings organization is available at **************** and ***************************
    $32-35 hourly 2d ago
  • Administrative Coordinator - Operations

    City Wide Facility Solutions Boston

    Administrative associate job in Marlborough, MA

    Build the Backbone of a High-Growth Organization At City Wide Facility Solutions - Boston, we help commercial properties across Central and Eastern Massachusetts simplify facility management through a single point of accountability. As a leader in the managed services space, we connect clients with top-tier vendors and ensure seamless execution across janitorial, maintenance, and specialty services. We're looking for a detail-oriented, highly organized Administrative Coordinator who thrives behind the scenes-keeping processes tight, documentation accurate, and operations running smoothly. This role is critical to ensuring strong internal workflows, compliance, and exceptional service delivery. What You'll Do: Support Core Operational Processes Prepare Client NJS and supply quotes for the Operations team Issue NJS confirmations to Independent Contractors Assist with administrative coordination across multiple operational workflows Insurance & Compliance Management Ensure all active Independent Contractors have current Certificates of Insurance (COIs) on file Coordinate with City Wide's insurance agent to obtain accurate COIs for new clients Maintain and update all insurance documentation within the City Wide system New Client Onboarding & Starts Lead administrative aspects of new client onboarding, including welcome communications, CRM setup, and key inventory Support Vendor Sourcing & Compliance by scheduling Independent Contractor walkthroughs Prepare and issue Contracts for Services to Independent Contractors for new accounts Ongoing Client & Data Management Maintain accurate, up-to-date client and contractor data in the CRM Organize and manage operational documents within SharePoint Assist with updates to existing client agreements, scopes of service, and insurance as needed Why Join City Wide: Stable, full-time role with consistent hours Comprehensive benefits package: medical, dental, vision, life, FSA & HRA 401(k) with company match Generous paid time off, including holidays and volunteer time Exposure to multiple areas of business operations with room to grow Collaborative, fast-paced environment where your organization skills make a real impact What You Bring: Strong organizational skills with the ability to prioritize and manage multiple tasks Excellent attention to detail and commitment to accuracy Clear, professional written and verbal communication skills Ability to meet deadlines in a fast-moving environment Comfort working with CRMs, document management systems, and administrative workflows Professional demeanor and ability to work with a wide range of personalities Valid driver's license and willingness to visit client sites as needed If you enjoy process, precision, and keeping operations running efficiently, this is an opportunity to play a key role in a growing organization where your work directly supports client satisfaction and internal success. Join City Wide Facility Solutions - Boston and help power the operations behind our growth
    $40k-59k yearly est. 4d ago
  • Administrative Assistant

    CBS Therapy

    Administrative associate job in North Andover, MA

    About Us We are seeking a detail-oriented Administrative Assistant to join our team at our pediatric outpatient clinic, the Kioko Center. The ideal candidate will provide support to ensure efficient operation of the office. Responsibilities Include: Opening the clinic Screen in staff and clients in the mornings and evenings Check voicemail messages and email Office Manager and/or therapist the messages Work directly with Office Manager Answer phone calls throughout the day Inform therapist and Office Manager of cancellations Help with tasks around the office as needed Create new clients in electronic system and maintain electronic files Ensure clinic is clean and disinfected Order supplies as needed through Office Manager Qualifications: Have an associate's degree Strong communication skills and phone etiquette Ability to multitask Strong organizational skills Reliable Transportation Experience: Experience working in an office setting Experience with excel, word, electronic data systems etc. A Background Criminal Investigation (BCI) by local or state police and Child Abuse Neglect Tracking System (CANTS) by DCYF are required of all potential employees.
    $36k-47k yearly est. 1d ago
  • Administrative Assistant

    Integration International Inc. 4.1company rating

    Administrative associate job in Cambridge, MA

    Job Title: Administrative Assistant II / Testing Center Coordinator Duration: 3 Months Pay Rate: $25/hr on W2 (No Benefits) Work Mode: On-site Schedule: Monday-Friday | 9:00 AM - 5:00 PM Position Overview We are seeking a Testing Center Coordinator to support exam accommodations for qualified students. This role works closely with the Registrar's Office and affiliated departments to ensure smooth day-to-day operations of the Testing Center, including exam scheduling, communication, and administrative support. Key Responsibilities • Greet and assist visitors at the Testing Center • Coordinate exam scheduling with students, faculty, and proctors • Prepare and organize exam materials and packets • Reserve testing spaces and manage room assignments • Communicate testing policies and resolve scheduling conflicts • Support the exam management system • Proctor exams when required • Perform administrative tasks (phones, mail, supplies, filing) • Monitor test rooms and handle accommodation-related inquiries • Maintain office and exam supply inventory Additional Notes • Candidates must confirm no planned vacation during the assignment • Expected to provide team coverage and step in as needed throughout the day Required Qualifications • High school diploma or equivalent • 1+ year of academic experience • 1+ year of administrative experience • 1+ year of customer service experience
    $25 hourly 2d ago
  • Administrative Specialist

    Motion Recruitment 4.5company rating

    Administrative associate job in Newton, MA

    A large well known hospital group is urgently looking to hire an Admin Assistant to join their team on site in Newton, MA! ** This is a 6+ month contract to hire on W2 offering a full benefits package ** Required Skills & Experience 2+ years of experience working in a hospital or medical setting Working with surgeons/ clinical scheduling is preferred Experience in EPIC, collecting co-payments What You Will Be Doing: Practice Assistants play an integral part in the operations of our community-based physician practices. Dedicated to administrative support, these Coordinators serve as the gatekeepers of our practices and ensure that teams are delivering the highest quality experience, exceeding our patients' expectations. Provides Departmental support by performing receptionist and clerical duties Scheduling patient appointments Answering the telephone system promptly and gathering screening information; taking, relaying, and managing messages and/or providing routine information. Retrieving voicemail messages, returning calls, and forwarding messages as needed Referral management and health insurance payor review. Organizing and maintaining patient records, logs and other controlling systems; retrieving files as needed. Developing and maintaining systems to assure accurate, confidential, retrievable information New patient coordination Other special projects and administrative tasks that are assigned You will receive the following benefits: Medical Insurance - Four medical plans to choose from for you and your family Dental & Orthodontia Benefits Vision Benefits Health Savings Account (HSA) Health and Dependent Care Flexible Spending Accounts Voluntary Life Insurance, Long-Term & Short-Term Disability Insurance Hospital Indemnity Insurance 401(k) Paid Sick Time Leave Legal and Identity Protection Plans Pre-tax Commuter Benefit 529 College Saver Plan Motion Recruitment Partners (MRP) is an Equal Opportunity Employer. All applicants must be currently authorized to work on a full-time basis in the country for which they are applying, and no sponsorship is currently available. Employment is subject to the successful completion of a pre-employment screening. Accommodation will be provided in all parts of the hiring process as required under MRP's Employment Accommodation policy. Applicants need to make their needs known in advance.
    $35k-50k yearly est. 2d ago
  • Part-Time Office Administrative Assistant (Contractor)

    Csoft International

    Administrative associate job in Boston, MA

    📍 Downtown Boston - Financial District We are a fast-growing AI language technology startup seeking a reliable and proactive Administrative Assistant to support our management team and keep our office running smoothly. This is a great opportunity for someone who is organized, resourceful, and enjoys working in a professional, dynamic environment with the flexibility of a part-time schedule. A proactive, creative, and high-energy approach will be especially valued. What You'll Do Provide office administration and executive support Manage scheduling, travel arrangements, and phone calls Assist with bookkeeping and basic accounting tasks Help coordinate events, meetings, and occasional candidate screenings Support annual tradeshows, marketing events, and special projects Any other tasks assigned to What We're Looking For Proven experience as an Admin/Executive/HR Assistant Proficiency in Microsoft Excel; tech-savvy Strong organizational, communication, and problem-solving skills Outgoing, professional, and independent, with good writing ability Second language preferred | Associate degree or higher What We Offer Modern office in Boston's Financial District Stable Monday to Thursday weekly schedule A meaningful role in a supportive, growing team
    $33k-44k yearly est. 4d ago
  • Practice Assistant

    Beth Israel Lahey Health 3.1company rating

    Administrative associate job in Beverly, MA

    When you join the growing BILH team, you're not just taking a job, you're making a difference in people's lives.Under the general supervision of the Director of Site Operations, Practice Development Operations Manager or Site Manager provides direct and indirect care to a specified group of patients in a variety of healthcare settings. Practice Assistants work in collaboration with the physician(s), or other health care provider(s), other ambulatory support staff within the department, and with other disciplines, to support patient care.Essential Duties & Responsibilities: including but not limited to: I. Clinical Considerations and Decision Making: Ways in which Practice Assistants come to understand the problems, issues or concerns of patients/families, to attend to relevant/critical information and to respond in concerned and involved ways. Accountable for providing safe patient care by demonstrating organizational skills that maintain and coordinate safe delivery of quality care for assigned patients/families. Participates in a culturally competent plan of care that identifies patient problems, expected outcomes, and addresses preventative measures. Delivers care that is specific to the age of the patient. Cares for patients as delegated by the provider, RN or LPN Contributes information provided by the patient or family for the assessment of health status. Evaluates outcomes of interventions within their scope and follows directions on a modified plan of care. Provides patient care by: - Providing necessary physical care to appropriate patient populations - Utilizing and transporting equipment - Administering treatments as ordered by the provider - Assisting with examinations and procedures II. Collaborative Relationship: Collaborates, cooperates, and communicates with other health care personnel to ensure quality and continuity of care. Establishes collaborative relationships with nurses, physicians, other colleagues, patients and families. Participates in and supports the educational plan for patient and family. Supports Primary Care's commitment to community-based activities both within the Lahey Health community and beyond. III. Clinical Guidance: The Practice Assistant, within the scope of his/her practice, is responsible for the nature and quality of care they provide for patients. Demonstrates appropriate behavior by adhering to unit policies and procedures and practice guidelines specific to the setting. Demonstrates the ability to provide and maintain patient safety in the environment of care Demonstrates skills as a responsive team member. Demonstrates ability to fulfill role in Regulatory compliance and readiness. Essential Duties & Responsibilities including but not limited to: ClinicalAchieves and maintains Basic Life Support (BLS) certification through American Heart Association, according to departmental standards (within 90 days of date of hire) Organizes and prioritizes daily work to ensure patient's needs are met and provider schedules run efficiently. Monitors patient flow, escorts patients to the appropriate room, accurately obtains patient identification, allergy history, domestic abuse screening, obtains and records vital signs, per departmental standards and documents for entry into an Electronic Medical Record (EMR) or on appropriate forms. Answers and transfers calls in accordance with Primary Care Guidelines. Takes accurate messages and relays the information to the appropriate staff, per established site/department protocol. Follows through to ensure that issues identified have been resolved. Identifies patients requiring immediate attention and refers them to the appropriate personnel. Maintains exam rooms by monitoring and replenishing supplies and performing routine housekeeping and disposal and handling of hazardous waste. Maintain inventory of medical supplies and orders medical supplies as authorized by Site/assigned Manager, Supervisor or Site Coordinator. Documents all pertinent information for entry into an EMR. Accurately transcribes provider orders according to policy.* Notifies provider with any abnormal vital signs, elevated pain scores or safety concerns. Observes and reports any abnormal symptoms or behavior to appropriate clinical staff member. Communicates all appropriate information prior to break, lunch or change of shift, to necessary personnel to ensure continuity of care. Prepares patient for the appointment based upon the diagnosis, procedure and/or department protocols. Includes proper patient attire (gowns/shorts etc), proper pre-visit tests completed, and proper set-ups for the procedure to be performed etc. Maintains confidentiality and patient rights in interactions with the patient/family and other health care workers. Respects the values (religious/spiritual, ethnic, cultural) of the patient and family. Perform electrocardiograms, blood pressures, spirometry's and vision and hearing testing according to departmental standards. Utilizes appropriate technique in room preparation and while assisting with procedures/exams. Performs testing and specimen collection (including labeling and processing). Performs waived testing, result documentation and Quality Controls per established laboratory procedure. Enters required information for prescription refills properly through EMR using defined protocol. Provides and reviews appropriate instructions to patients regarding any diagnostic test and procedure. Provides patient with written educational material, including diagnostic preparations, as necessary. Document that patient instructions were given, as well as patient's response. Assists in performing departmental procedures. Use electronic system to schedule x-ray, mammography or laboratory appointments. Performs and/or assists with the admission and transfer process. Monitors and takes action on work queues as trained/assigned. Meets expectations and maintains competencies of new hire orientation skills checklist, annual competency verification and participates in education programs provided. Orients staff members and others to the department as requested. Is alert to Quality Assurance and CQI issues as well as to unsafe working conditions. Notifies manager of concerns. Participates in unit based QI activities and is familiar with unit measurement data. Provide back-up coverage for the front office staff, including booking appointments, telephone coverage and receptionist duties according to departmental standards. Supports activities around the work queue.Job Description: Pay Range: $21.00 - $28.26The pay range listed for this position is the base hourly wage range the organization reasonably and in good faith expects to pay for this position at this time. Actual compensation is determined based on several factors, that may include seniority, education, training, relevant experience, relevant certifications, geography of work location, job responsibilities, or other applicable factors permissible by law. Compensation may exceed the base hourly rate depending on shift differentials, call pay, premium pay, overtime pay, and other additional pay practices, as applicable to the position and in accordance with the law.As a health care organization, we have a responsibility to do everything in our power to care for and protect our patients, our colleagues and our communities. Beth Israel Lahey Health requires that all staff be vaccinated against influenza (flu) as a condition of employment.More than 35,000 people working together. Nurses, doctors, technicians, therapists, researchers, teachers and more, making a difference in patients' lives. Your skill and compassion can make us even stronger.Equal Opportunity Employer/Veterans/Disabled
    $21 hourly 1d ago
  • Talent Assistant #32293

    Johnleonard 3.7company rating

    Administrative associate job in Boston, MA

    Salary Range: $55K-$60K Schedule: Full-time | Monday-Friday, 9-5 Our client is expanding its Talent Department and seeking a proactive, detail-oriented Talent Assistant to support Professional Development, Human Resources, and Equity, Diversity & Inclusion (EDI) initiatives. Recognized as a Best Place to Work, this organization is deeply committed to fostering an inclusive, collaborative, and high-performing workplace. This is an excellent opportunity for someone eager to build a career in human resources, talent development, and law firm administration within a fast-paced, professional environment. Key Qualifications College degree preferred 1+ years of experience in an office or professional environment Proficiency with Microsoft Office Suite, particularly Excel Excellent written and verbal communication skills Strong attention to detail with the ability to take initiative High level of professionalism, organization, and discretion Demonstrated client service skills for internal and external stakeholders Ability to manage multiple priorities and adapt to changing needs Commitment to maintaining strict confidentiality Flexibility to handle last-minute changes and work overtime when needed Calm, solution-oriented approach under pressure Responsibilities Bookkeeping & Accounting Duties Perform monthly bookkeeping entries for business clients using QuickBooks Maintain, organize, and audit financial records for accuracy and compliance Prepare and deliver monthly profit and loss statements Support workers' compensation audits Ensure strict confidentiality and data security of financial and personnel records Complete ad hoc financial analysis and projects as needed Office Administration & Operations Oversee daily office operations and administrative workflows Serve as a primary point of contact for scheduling, payroll coordination, and attendance tracking Manage office supplies, equipment, and facilities maintenance Support tax preparers with client coordination and documentation Manage executive scheduling and general office procedures Supervise a temporary administrative coordinator Apply Today If you're energized by people-focused work, thrive in a professional environment, and are eager to grow your career in human resources and talent development, this role is your launchpad. Apply today for the chance to be part of a team that invests in people, progress, and performance. Founded in 1969, JOHN LEONARD, a woman-owned business, is the premier staffing choice in Boston and beyond. We provide Temporary/Contract, Direct Hire, Temp-to-Hire, and Payroll services as part of our comprehensive service offerings. JOHN LEONARD is an equal opportunity employer committed to representation, belonging, and accessibility in the workplace. All applicants are encouraged to apply and will receive consideration for employment without regard to race, religion, color, national origin, age, sex, sexual orientation, disability status, or any other characteristic protected by applicable law.
    $55k-60k yearly 2d ago
  • Administrative Assistant

    The Nagler Group 4.2company rating

    Administrative associate job in Shrewsbury, MA

    Title: Administrative Assistant Schedule: Monday-Friday, 8:00 AM-4:30 PM Reports to: Three Financial Advisors Employment Type: Temp-to-Hire We are seeking a highly professional, detail-oriented Client Service Administrator to support a busy financial advisory office. This role is client-facing and service-driven, with significant interaction via phone, email, and in person. The ideal candidate is a strong administrator with excellent communication skills, advanced Excel capabilities, and the ability to manage multiple priorities in a fast-paced environment. Key Responsibilities Client Onboarding and Account Setup Prepare and process new account paperwork for brokerage, advisory, retirement, and insurance accounts Collect, verify, and maintain client identification and compliance documentation, including KYC and AML requirements Enter, update, and maintain accurate client data in CRM and portfolio management systems Coordinate with custodians to ensure timely account openings and online access setup Account Maintenance Process beneficiary changes, address and contact updates, and name changes Facilitate account transfers, including ACATs, IRA rollovers, and direct transfers Link and consolidate accounts for reporting and household views Initiate, track, and follow up on service requests with custodians Money Movement and Distributions Set up and process systematic contributions and withdrawals Execute ACH and wire transfer requests Process Required Minimum Distributions and other withdrawals, including appropriate tax withholding Investment Transactions (Under advisor instruction and within licensing requirements) Place and confirm trades, rebalances, and model changes Prepare trade confirmations and monitor execution status Insurance and Annuity Processing Submit and track applications for life, disability, long-term care, and annuity products Coordinate underwriting requirements with clients and insurance carriers Process policy changes, beneficiary updates, and policy deliveries Compliance and Recordkeeping Maintain complete and compliant client files, both digital and physical Log client communications in accordance with firm and regulatory standards Assist with delivery of required disclosures and compliance forms Support compliance initiatives by safeguarding confidential client information and adhering to data security and privacy policies Meeting Preparation and Follow-Up Prepare client review meeting materials, including performance and allocation reports Update financial planning software with current and accurate client data Send meeting confirmations, reminders, and post-meeting follow-up items Client Communication Serve as the primary point of contact for client service needs Respond promptly and professionally to account and service inquiries Provide clear updates on pending requests and required documentation Deliver exceptional customer service to build and maintain strong client relationships Additional Duties Answer phones and resolve client service issues within scope and capacity Support general administrative needs in a busy office environment Qualifications and Skills Strong administrative and organizational skills with a high level of professionalism Excellent verbal and written communication skills Advanced proficiency in Microsoft Excel, including reporting and pivot tables Comfort working directly with clients in person, over the phone, and via email Ability to manage multiple advisors and competing priorities Prior financial services or banking experience preferred but not required
    $35k-44k yearly est. 20h ago
  • Administrative Assistant

    Daley and Associates, LLC 4.5company rating

    Administrative associate job in Boston, MA

    Administrative Assistant - Legal - Boston, MA We are seeking candidates for an Administrative Assistant position with a national law firm located in Boston, MA. The Administrative Assistant will provide support to Managers, Directors, and Partners of the firm, day-to-day operations, and assist coordinate internal/external events. The ideal candidate thrives in a fast-paced professional environment, demonstrates exceptional attention to detail, and is capable of managing multiple priorities while consistently meeting deadlines with 1+ years of administrative experience within professional services. This is a contract-to-hire position paying $25-28/hr (depending on experience). This role supports a fully-onsite 5 days per week work model in their Boston office. Responsibilities: Provide comprehensive operational and administrative support to managers, directors, and partners Organize, maintain, and ensure the accuracy of files, documentation, and records Assist with planning, coordinating, and executing internal and external office events Support the daily operations of the Boston office to ensure efficiency and continuity Serve as reception coverage as needed, professionally greeting and assisting visitors and guests Support real estate initiatives, office expansions, and construction projects as required Coordinate with vendors and follow up to ensure timely delivery of services Manage and prioritize a high volume of tasks with precision, discretion, and professionalism Consistently meet and exceed deadlines in a fast-paced, deadline-driven environment Qualifications: Bachelor's degree in Business Administration or related field required 1+ years of administrative experience within professional services Strong administrative internship or co-op experience is a plus Strong proficiency in Microsoft Office Suite (Outlook, Word, Excel, PowerPoint) Experience with Zoom and Microsoft Teams Highly organized with strong attention to detail Proven ability to manage competing priorities and meet deadlines Professional demeanor with strong interpersonal skills Strong written and verbal communication skills If you are interested in learning more about this opportunity, please email your resume to Olivia at *********************. IND123
    $25-28 hourly 2d ago
  • Practice Assistant II

    Brigham and Women's Hospital 4.6company rating

    Administrative associate job in Newton, MA

    Site: Massachusetts Eye and Ear Infirmary Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham. Monday-Friday, 8:00 AM to 4:30 PM Job Summary Performs both administrative and clinical functions to support smooth and efficient clinical service or practice operations under general supervision. Performs basic clerical work and tasks that are repetitive and routine. Administrative duties related to patient visits including scheduling, check-in, check-out duties. Actual job duties may vary by Department. Does this position require Patient Care? No Essential Functions: Perform routine administrative and clerical duties relating to a clinical service or physician practice office. Make patient appointments and maintain appointment records. Greet and assist patients. Answer telephones, assist callers with routine inquiries, and schedule appointments. File materials in patient folders, and print appointment schedules. Process patient billing forms and scan documents to patient medical record/LMR. Call for patient medical records and laboratory test results. Open and distribute unit mail or faxes. Type forms, records, schedules, memos, etc., as directed. May be required to accept co-payments. Handles, screens and/or takes messages related to prior authorizations, provider questions, prescription refills, and test results. Acts as "Super User" for scheduling, registration and billing systems. Provides assistance and training to others in these areas. May perform more complex or specialized functions (i.e. surgical scheduling, schedule changes/blocking) at more advanced competency level. Qualifications Education High School Diploma or Equivalent required Experience Healthcare experience 1-3 year preferred Knowledge, Skills and Abilities Computer skills Microsoft Office. Strong follow up and resolution. Ability to prioritize and manage multiple tasks. Strong patient/customer service skills. Ability to learn new software systems and technology skills. Adjusting actions in relation to others' actions. Additional Job Details (if applicable) Remote Type Onsite Work Location 2000 Washington Street Scheduled Weekly Hours 40 Employee Type Regular Work Shift Day (United States of America) Pay Range $17.36 - $24.45/Hourly Grade 3 At Mass General Brigham, we believe in recognizing and rewarding the unique value each team member brings to our organization. Our approach to determining base pay is comprehensive, and any offer extended will take into account your skills, relevant experience if applicable, education, certifications and other essential factors. The base pay information provided offers an estimate based on the minimum job qualifications; however, it does not encompass all elements contributing to your total compensation package. In addition to competitive base pay, we offer comprehensive benefits, career advancement opportunities, differentials, premiums and bonuses as applicable and recognition programs designed to celebrate your contributions and support your professional growth. We invite you to apply, and our Talent Acquisition team will provide an overview of your potential compensation and benefits package. EEO Statement: 5110 Massachusetts Eye and Ear Infirmary is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. To ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veteran's Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants who require accommodation in the job application process may contact Human Resources at **************. Mass General Brigham Competency Framework At Mass General Brigham, our competency framework defines what effective leadership "looks like" by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance, make hiring decisions, identify development needs, mobilize employees across our system, and establish a strong talent pipeline.
    $17.4-24.5 hourly 1d ago
  • Practice Assistant II

    Beth Israel Lahey Health 3.1company rating

    Administrative associate job in Lexington, MA

    When you join the growing BILH team, you're not just taking a job, you're making a difference in people's lives.Job Summary:Reports to (one of the following): Practice Manager or Ambulatory Practice Coordinator with input from assigned physician, nurses or other health care providers. Responsible for delivering the highest quality service to patients while contributing to the smooth functioning of practice operations. Job Description:Essential Responsibilities: Greets patients and visitors in a manner that demonstrates courtesy, service, respect and privacy. Serves as a central communication source in the delivery of patient care by being responsive, accessible and visible. Provides accurate information, directions and/or guidance and follows up promptly to ensure that needs have been met.Performs check in, registration, scheduling, verification of demographic information and fiscal data utilizing a computer system. Collects co-payments following standards for co-payment processing. Schedules, reschedules and cancels appointments making every effort to accommodate patient and provider needs. Obtains and enters referrals.Monitors and supports patients and visitors entering and leaving the practice. Facilitates timely flow and proactively solves flow issues (i.e., early or late patient, late provider, etc.). Acts as liaison between patient and practice staff to ensure optimal flow and service delivery. Acts as liaison between patient and other areas to ensure optimal flow and service delivery.Other responsibilities will vary by practice and may include, but are not limited to: Check out, Schedules necessary follow up appointments. Provides patient with any relevant educational materials as indicated, visit ticket entry, medical records preparation.Level II responsibilities include: Facilitate billing functions. Research and follow through on a wide variety of information requests. May act as a group leader in absence of Manager. Act as a department resource to others for information and training. Facilitate problem solving, providing appropriate direction. May participate in small projects under the direction of Manager or designee.Required Qualifications:High School diploma or GED required.Certificate 1 Medical Admin Assistant Cert preferred.1-3 years related work experience required.Experience with computer systems required, including web based applications and some Microsoft Office applications which may include Outlook, Word, Excel, PowerPoint or Access.Preferred Qualifications:1-3 years experience in a healthcare or service/hospitality environment. Pay Range: $21.00 - $28.26The pay range listed for this position is the base hourly wage range the organization reasonably and in good faith expects to pay for this position at this time. Actual compensation is determined based on several factors, that may include seniority, education, training, relevant experience, relevant certifications, geography of work location, job responsibilities, or other applicable factors permissible by law. Compensation may exceed the base hourly rate depending on shift differentials, call pay, premium pay, overtime pay, and other additional pay practices, as applicable to the position and in accordance with the law.As a health care organization, we have a responsibility to do everything in our power to care for and protect our patients, our colleagues and our communities. Beth Israel Lahey Health requires that all staff be vaccinated against influenza (flu) as a condition of employment.More than 35,000 people working together. Nurses, doctors, technicians, therapists, researchers, teachers and more, making a difference in patients' lives. Your skill and compassion can make us even stronger.Equal Opportunity Employer/Veterans/Disabled
    $21-28.3 hourly 1d ago
  • Practice Assistant II

    Brigham and Women's Hospital 4.6company rating

    Administrative associate job in Boston, MA

    Site: The Brigham and Women's Hospital, Inc. Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham. Job Summary Department of Orthopedics: The Practice Assistant II is primarily responsible for appropriately greeting and welcoming all customers who visit the practice, including checking patients in and out, collecting appropriate co-payments in the practice management system, distributing necessary institutional and practice-specific forms, requesting that patients review and verify existing demographic and insurance information, setting certain expectations for patients regarding their visit, and responding to customers' information needs. Responsible for answering and appropriately managing incoming telephone calls, following up on phone messages, and triaging walk-in patients. The Practice Assistant II is responsible for monitoring patients in the waiting room and assisting in related patient flow processes. This position is responsible for performing various administrative and clerical duties required to support the practice, such as managing the scheduling referral work queue, and may be required to perform other tasks as assigned. Qualifications Minimum of a high school diploma or GED. Some level of higher education is preferred. Three or more years of customer service experience or experience in a hospital setting is preferred. Must have good customer service skills. Must be able to multi-task. Experience in problem-solving, customer service, phone, and email usage. Must be computer literate, including competence in Microsoft Office suite as well as experience in computer-based appointment scheduling. Moderate proficiency in keyboard skills Must understand the overall goals and systems of the facility; communicate effectively with a socially diverse group of patients visiting their providers for problems that may be life-threatening; cope with the anxiety and stress often created in such a situation; communicate well with a large group of physicians and mid-level providers working in a face-paced and demanding environment; respect the strict confidentiality of medical records, patient information, both in written and conversation form. Additional Job Details (if applicable) Responsibilities: Performs all aspects of patient scheduling which includes entering complete information, booking appropriately the disposition of all appointments, confirming patient visits, and inputting necessary data. This includes booking interpreters when needed. Operates multi-line telephone consoles for the ambulatory rehab department (PT, OT, SLP). Screen calls and provide information to callers, record, and transmit messages, or direct calls to triage therapists and/or appropriate individuals. Returns follow-up calls as indicated. Prepares, organizes, and distributes all appropriate patient-reported outcome measures. Correctly identifies issues related to insurance/registration and cordially directs patients when changes are indicated. Appropriately identifies problems/opportunities that impact on clinical schedules and service availability to the triage supervisor. Receives files and/or distributes incoming mail and insurance approvals. Scans all department-related forms including written physician referrals and Medicare Certifications into EPIC and manages MD reconciliation in EPIC. Schedules appointments, utilizing the computer's clinical information scheduling option, for multiple ambulatory EPIC departments within Rehabilitation Services. Organizes schedules for multiple clinicians. Maintains various lists and records such as triage and walk-in referrals and beeper numbers, as directed. Organizes and maintains appropriate inventory of office supplies in the department. Arrives, cancels, or no-shows all daily visits in EPIC. Manages pre-scheduling program of post-op patients, research patients, and walk-ins. Assists in training new clinical and front desk staff regarding scheduling and front desk duties. Assists managed care coordinator with assigned tasks. Fills in for managed care coordinator in their absence. Demonstrates effective interpersonal skills in all interactions with the public, staff, patients' families, and caregivers. Is always polite and courteous. Understands how to de-escalate tense situations and ask for assistance when needed. Maintains all provider scheduling templates and adjusts in a timely fashion as needed. Performs all check-out functions, including scheduling follow-up visits within the rehabilitation department. Daily monitoring and execution of the eReferral work queue for their respective rehabilitation clinic. This includes scheduling referral appointments from the work queue. Also, work to ensure all the BWH expectations are met by scheduling referral appointments and linking referrals. Provides support and information to patients and providers to problem solve and manage complex administrative and patient issues. Maintains confidentiality and privacy, which is consistent with HIPAA/PHI guidelines. Understands HMO, Managed Care, and other Third-Party Insurers. Understands financial services and self-pay resources and provides patients with information as needed. Works on special projects as directed. Performs all other duties & tasks as assigned. Additional Managed Care Duties: Obtains and processes initial referrals and extension requests for Rehabilitation Services to minimize the administrative impact on therapists and patients for managed care and workers' compensation. Maintains written logs to allow staff to check on referrals in the process. Works closely with all managed care plan representatives to process referrals quickly and to resolve problem referrals efficiently. Works with patients around the processing of referrals. Provides extensive patient education about managed care plans, referral process, and plan benefits. Maintains hospital computer-based managed care system for referrals. Participates in hospital committees involving managed care. Works with specialist offices to resolve referral issues that arise. Provides managed care support to other practice assistants and providers as required. Often required to work very independently in referral problem resolution. Works with supervisor to continually refine and streamline the referral process. Works with clinical supervisor to resolve monthly Insurance Rejections. Maintains effective, timely communication with supervisor and staff to keep informed on all updates and/or changes in the managed care referral process. SKILLS/ ABILITIES/ COMPETENCIES REQUIRED: Work requires judgment and integrity in dealing with confidential materials. Strong interpersonal skills necessary to deal effectively with a variety of professionals, staff, patients, and visitors. Must have good oral and written communication skills. For positions in our Boston location, fluent in Spanish is preferred. Complies with ambulatory standards and other regulatory agency standards (i.e. HIPPA) regarding interaction with the public. Knowledge of referral management and insurance parties. Ability to learn this content area if no prior experience. Excellent organizational skills. Ability to prioritize work in a very busy atmosphere, flexible and calm in changing high-volume clinical settings. Familiarity in a Hospital setting is preferred. Ability to independently problem-solve successfully. Capable of working quickly to resolve or minimize identified problems. Remote Type Onsite Work Location 1285 Beacon Street Scheduled Weekly Hours 40 Employee Type Regular Work Shift Day (United States of America) Pay Range $17.36 - $24.45/Hourly Grade 3 At Mass General Brigham, we believe in recognizing and rewarding the unique value each team member brings to our organization. Our approach to determining base pay is comprehensive, and any offer extended will take into account your skills, relevant experience if applicable, education, certifications and other essential factors. The base pay information provided offers an estimate based on the minimum job qualifications; however, it does not encompass all elements contributing to your total compensation package. In addition to competitive base pay, we offer comprehensive benefits, career advancement opportunities, differentials, premiums and bonuses as applicable and recognition programs designed to celebrate your contributions and support your professional growth. We invite you to apply, and our Talent Acquisition team will provide an overview of your potential compensation and benefits package. EEO Statement: The Brigham and Women's Hospital, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. To ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veteran's Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants who require accommodation in the job application process may contact Human Resources at **************. Mass General Brigham Competency Framework At Mass General Brigham, our competency framework defines what effective leadership "looks like" by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance, make hiring decisions, identify development needs, mobilize employees across our system, and establish a strong talent pipeline.
    $17.4-24.5 hourly 1d ago
  • Practice Assistant I

    Beth Israel Lahey Health 3.1company rating

    Administrative associate job in Brookline, MA

    When you join the growing BILH team, you're not just taking a job, you're making a difference in people's lives.Job Summary: Reports to (one of the following): Practice Manager or Ambulatory Practice Coordinator with input from assigned physician, nurses or other health care providers. Responsible for delivering the highest quality service to patients while contributing to the smooth functioning of practice operations. Job Description:Essential Responsibilities: Greets patients and visitors in a manner that demonstrates courtesy, service, respect and privacy. Serves as a central communication source in the delivery of patient care by being responsive, accessible and visible. Takes appropriate actions to diffuse challenging situations. Takes complete and accurate information from patients/callers. Maintains patient confidentiality at all times.Performs check in, registration, scheduling, and verification of demographic information according to APG policies and procedures. Utilizes computer system to register patients and ensure accuracy of demographic and fiscal data. Schedules, reschedules and cancels appointments making every effort to accommodate patient and provider needs. Obtains and enters referrals and collect co-pays.Monitors and supports patients and visitors entering and leaving the practice. Facilitates timely flow and proactively solves flow issues (i.e., early or late patient, late provider, etc.). Acts as liaison between patient and practice staff to ensure optimal flow and service delivery. Acts as liaison between patient and other areas to ensure optimal flow and service delivery.Maintains clean and welcoming physical environment of the reception area. Maintains signage and clarity of information displayed in reception area. Monitors audio or visual images for appropriate programming and volume levels to ensure a non-intrusive and calming environment. Contacts the appropriate departments (i.e. Service Response) when repairs or services are needed and follows through.Ensures translation services are provided in Spanish for Spanish speaking patients and employees when needed.Required Qualifications:High School diploma or GED required . Certificate 1 preferred: Medical Admin Assistant Cert1-3 years related work experience required.Fluent in English and Spanish, at a level that ensures accurate and understandable interpretation and translation and Medical terminology.Experience with computer systems required, including web based applications and some Microsoft Office applications which may include Outlook, Word, Excel, PowerPoint or Access.Competencies:Written Communications:Ability to communicate clearly and effectively in written English with internal and external customers.Oral Communications:Ability to comprehend and converse in English to communicate effectively with medical center staff, patients, families and external customers.Knowledge:Ability to demonstrate full working knowledge of standard concepts, practices, procedures and policies with the ability to use them in varied situations.Team Work:Ability to interact respectfully with other employees, professional staff and/or external contacts to offer ideas, identify issues, obtain information or deliver services.Customer Service:Ability to provide a high level of customer service to patients, visitors, staff and external customers in a professional, service-oriented, respectful manner using skills in active listening and problem solving. Ability to remain calm in stressful situations.Physical Nature of the Job:Sedentary work: Exerting up to 10 pounds of force occasionally in carrying, lifting, pushing, pulling objects. Sitting most of the time, with walking and standing required only occasionally Pay Range: $20.00 - $26.92The pay range listed for this position is the base hourly wage range the organization reasonably and in good faith expects to pay for this position at this time. Actual compensation is determined based on several factors, that may include seniority, education, training, relevant experience, relevant certifications, geography of work location, job responsibilities, or other applicable factors permissible by law. Compensation may exceed the base hourly rate depending on shift differentials, call pay, premium pay, overtime pay, and other additional pay practices, as applicable to the position and in accordance with the law.As a health care organization, we have a responsibility to do everything in our power to care for and protect our patients, our colleagues and our communities. Beth Israel Lahey Health requires that all staff be vaccinated against influenza (flu) as a condition of employment.More than 35,000 people working together. Nurses, doctors, technicians, therapists, researchers, teachers and more, making a difference in patients' lives. Your skill and compassion can make us even stronger.Equal Opportunity Employer/Veterans/Disabled
    $20-26.9 hourly 1d ago

Learn more about administrative associate jobs

How much does an administrative associate earn in Lowell, MA?

The average administrative associate in Lowell, MA earns between $27,000 and $57,000 annually. This compares to the national average administrative associate range of $23,000 to $51,000.

Average administrative associate salary in Lowell, MA

$39,000
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