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Become An Administrative Clerk

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Working As An Administrative Clerk

  • Interacting With Computers
  • Communicating with Supervisors, Peers, or Subordinates
  • Documenting/Recording Information
  • Performing Administrative Activities
  • Getting Information
  • Mostly Sitting

  • Repetitive

  • $27,498

    Average Salary

What Does An Administrative Clerk Do

General office clerks perform a variety of clerical tasks, including answering telephones, typing documents, and filing records.

Duties

General office clerks typically do the following:

  • Answer and transfer telephone calls or take messages
  • Sort and deliver incoming mail and send outgoing mail
  • Schedule appointments and receive customers or visitors
  • Provide general information to staff, clients, or the public
  • Type, format, or edit routine memos or other reports
  • Copy, file, and update paper and electronic documents
  • Prepare and process bills and other office documents
  • Collect information and perform data entry

Rather than performing a single specialized task, general office clerks have responsibilities that often change daily with the current needs of the employer.

Some clerks file documents or answer phones; others enter data into computers or perform other tasks using software applications. They also frequently use photocopiers, scanners, fax machines, and other office equipment.

The specific duties assigned to clerks will depend on the type of office in which they work. For example, a general office clerk at a college or university processes application materials and answers questions from prospective students. A clerk at a hospital files and retrieves medical records.

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How To Become An Administrative Clerk

General office clerks typically need a high school diploma or equivalent and learn their skills on the job.

Education

General office clerks usually need a high school diploma or equivalent.

Courses in using computer applications, such as word processing and spreadsheet software, may be particularly helpful.

Training

General office clerks usually learn their skills while on the job. Their training typically lasts up to 1 month and may include instructions on office procedures, proper phone etiquette, and the use of office equipment.

Advancement

General office clerks may advance to other administrative positions with more responsibility, such as executive secretaries and executive administrative assistants.

Advancement opportunities often depend on work experience and the knowledge of computer applications, such as word processing and spreadsheet software.

Important Qualities

Customer-service skills. Clerks often provide general information to company staff, customers, or the public. They should be courteous and prompt with their responses.

Detail oriented. Clerks perform many clerical tasks, such as preparing bills that require attention to detail.

Organizational skills. Office clerks file and retrieve records. They need to keep records organized to be able to access them quickly and efficiently.

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Administrative Clerk jobs

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Administrative Clerk Career Paths

Administrative Clerk
Accounts Payable Clerk Billing Specialist Specialist
Account Manager
5 Yearsyrs
Administrative Specialist Security Officer Night Auditor
Assistant General Manager
5 Yearsyrs
Accounts Payable Clerk Accountant
Business Manager
7 Yearsyrs
Accounting Clerk Accounts Payable Clerk Billing Specialist
Business Office Manager
8 Yearsyrs
Human Resources Coordinator Program Manager General Manager
Chief Executive Officer
8 Yearsyrs
Human Resources Coordinator Specialist Operations Manager
Chief Operating Officer
11 Yearsyrs
Security Officer Operations Manager Property Manager
Communications Manager
6 Yearsyrs
Clerk Office Manager Human Resources Coordinator
Director Of Human Resources
10 Yearsyrs
Human Resources Assistant Accounts Payable Clerk Account Manager
District Manager
7 Yearsyrs
Office Manager Human Resources Coordinator
Human Resources Manager
7 Yearsyrs
Medical Assistant Driver Operation Supervisor
Logistics Manager
7 Yearsyrs
Billing Specialist Home Health Aid Unit Secretary
Office Manager
5 Yearsyrs
Office Manager Operations Manager
Operations Director
9 Yearsyrs
Accounting Clerk Billing Specialist Specialist
Operations Manager
7 Yearsyrs
Medical Assistant Office Manager
Practice Manager
9 Yearsyrs
Billing Specialist Human Resources Coordinator Chief Executive Officer
President/Chief Executive Officer
10 Yearsyrs
Clerk Technician Project Manager
Program Manager
8 Yearsyrs
Human Resources Assistant Recruiter Operations Manager
Purchasing Manager
9 Yearsyrs
Legal Assistant Sales Consultant Leasing Consultant
Resident Manager
5 Yearsyrs
Security Officer Maintenance Technician Production Supervisor
Warehouse Manager
5 Yearsyrs
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Average Length of Employment
Clerk Stenographer 6.0 years
Plant Clerk 4.5 years
Head Clerk 4.4 years
Principal Clerk 4.1 years
Senior Clerk 4.1 years
Lead Clerk 3.8 years
Police Clerk 3.8 years
Data Control Clerk 3.7 years
Clerk Typist 3.6 years
Clerk Specialist 3.4 years
Invoice Clerk 3.4 years
Clerk Secretary 3.3 years
Engineering Clerk 3.2 years
Schedule Clerk 3.1 years
Code Clerk 3.1 years
Control Clerk 3.0 years
Office Technician 3.0 years
Automation Clerk 3.0 years
Attendance Clerk 3.0 years
Laboratory Clerk 2.9 years
Maintenance Clerk 2.9 years
Operations Clerk 2.9 years
Office Specialist 2.8 years
Property Clerk 2.8 years
Secretary 2.8 years
Records Clerk 2.8 years
Research Clerk 2.8 years
Health Unit Clerk 2.8 years
Benefits Clerk 2.7 years
Support Clerk 2.6 years
Office Secretary 2.5 years
Contract Clerk 2.5 years
Data Clerk 2.4 years
Data Input Clerk 2.4 years
Services Clerk 2.3 years
Clerk 2.3 years
Mailroom Clerk 2.3 years
Field Clerk 2.3 years
Junior Clerk 2.2 years
Front Office Clerk 2.2 years
Office Clerk 2.2 years
Program Clerk 2.1 years
Intake Clerk 2.1 years
Office Worker 2.1 years
Imaging Clerk 2.1 years
Marketing Clerk 2.1 years
Document Clerk 2.1 years
Room Clerk 2.1 years
General Clerk 2.1 years
Legal File Clerk 2.0 years
Terminal Clerk 2.0 years
Clerk/Assistant 1.9 years
Scanning Clerk 1.8 years
File Clerk 1.7 years
Clerical Aide 1.6 years
Will Call Clerk 1.6 years
Top Employers Before
Cashier 9.2%
Secretary 4.8%
Clerk 4.6%
Internship 3.8%
Teller 2.4%
Manager 2.2%
Assistant 1.8%
Top Employers After
Cashier 6.0%
Clerk 4.0%
Secretary 3.6%
Internship 3.1%
Manager 2.8%
Supervisor 2.3%

Administrative Clerk Demographics

Gender

Female

71.7%

Male

26.1%

Unknown

2.1%
Ethnicity

White

75.5%

Hispanic or Latino

15.1%

Asian

7.3%

Unknown

1.6%

Black or African American

0.6%
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Languages Spoken

Spanish

67.5%

French

7.1%

Mandarin

2.7%

German

2.7%

Portuguese

2.5%

Chinese

2.3%

Korean

2.1%

Cantonese

1.9%

Hindi

1.5%

Japanese

1.3%

Tagalog

1.1%

Arabic

1.1%

Vietnamese

1.0%

Russian

1.0%

Greek

1.0%

Dutch

0.8%

Urdu

0.8%

Malay

0.6%

Indonesian

0.6%

Carrier

0.6%
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Administrative Clerk Education

Schools

University of Phoenix

26.7%

Ashford University

6.5%

Strayer University

5.7%

Kaplan University

5.2%

Troy University

4.8%

Northern Virginia Community College

4.8%

Liberty University

4.7%

University of Maryland - University College

4.7%

Central Texas College

4.3%

American InterContinental University

4.3%

Southern New Hampshire University

3.6%

Houston Community College

3.2%

George Mason University

3.1%

Essex County College

3.1%

Capella University

2.9%

American University

2.8%

Modesto Junior College

2.7%

Colorado Technical University

2.5%

Delgado Community College

2.4%

Ultimate Medical Academy - Clearwater

2.3%
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Majors

Business

31.8%

Accounting

7.9%

Criminal Justice

7.6%

Health Care Administration

7.5%

Psychology

4.8%

General Studies

4.2%

Management

3.8%

Human Resources Management

3.8%

Nursing

2.9%

Medical Assisting Services

2.8%

Communication

2.8%

Liberal Arts

2.7%

Education

2.6%

Legal Support Services

2.6%

English

2.2%

Computer Science

2.1%

Information Technology

2.1%

Political Science

1.9%

Finance

1.9%

Computer Information Systems

1.9%
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Degrees

Bachelors

33.2%

Other

31.3%

Associate

15.8%

Masters

9.0%

Certificate

6.7%

Diploma

2.5%

Doctorate

0.9%

License

0.5%
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Job type you want
Full Time
Part Time
Internship
Temporary

Real Administrative Clerk Salaries

Job Title Company Location Start Date Salary
Administrative Clerk Alfredhouse Eldercare, Inc. Rockville, MD Jul 14, 2010 $43,702
Administrative Clerk Alfredhouse Eldercare, Inc. Silver Spring, MD Jun 10, 2010 $36,168
Administrative Clerk Glory Dental Studio, LLC. Gardena, CA Jul 06, 2015 $35,693
Administrative Clerk Hill & Company, CPA, P.A. Cape Coral, FL Mar 09, 2011 $27,131
Administrative Clerk K & S Nail Corp Wilton, CT May 02, 2016 $27,000

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Top Skills for An Administrative Clerk

PersonnelFilesDataEntryPayrollDataCustomerServiceDatabaseSystemsFinancialReportsPurchaseOrdersOfficeSuppliesPhoneCallsSafetySortFacilityOfficeEquipmentWordProcessingTemporaryPowerpointTelephoneCallsAuditMedicalRecordsOfficeMachines

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Top Administrative Clerk Skills

  1. Personnel Files
  2. Data Entry
  3. Payroll Data
You can check out examples of real life uses of top skills on resumes here:
  • Processed personnel actions, maintained personnel files and administrative records.
  • Perform clerical duties including research and data entry.
  • Performed routine clerical tasks required in the collection, control, review, processing, and reporting of personnel and payroll data
  • Prepare cashier reports; document all transactions Provide customer service and perform any other task deemed necessary by management.
  • Performed daily database backups of local database systems.

Top Administrative Clerk Employers

Administrative Clerk Videos

MOS Profile: 0151 Admin Clerk

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