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Administrative clerk resume examples from 2025

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Land interviews using Zippia's AI-powered resume builder.

Updated March 26, 2025
6 min read
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How to write an administrative clerk resume

Craft a resume summary statement

Your resume summary sums up your experience and skills, making it easy for hiring managers to understand your qualifications at a glance. Here are some tips to writing the most important 2-4 sentences of your resume:

Step 1: Start with your current job title, or the one you aspire to. Are you a passionate manager? A skilled analyst? It's a good starting point.

Step 2: Next put your years of experience in administrative clerk-related roles.

Step 3: Now is the time to put your biggest accomplishment or something you are professionally proud of.

Step 4: Read over what you have written. It should be 2-4 sentences. Your goal is to summarize your experience, not recite your resume.

These four steps should give you a strong elevator pitch and land you some administrative clerk interviews.

Please upload your resume so Zippia’s job hunt AI can draft a summary statement for you.

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List the right project manager skills

Your Skills section is a place to list all relevant skills and abilities. Here is how to make the most of your skills section and make sure you have the right keywords:

  1. You often need to include the exact keywords from the job description in your resume. Look at the job listing and consider which of the listed skills you have experience with, along with related skills.
  2. Include as many relevant hard skills and soft skills as possible from the listing.
  3. Use the most up to date and accurate terms. Don't forget to be specific.
These five steps should give you a strong elevator pitch and land you some administrative clerk interviews.

Here are example skills to include in your “Area of Expertise” on an administrative clerk resume:

  • Customer Service
  • Data Entry
  • Patients
  • Word Processing
  • Payroll Data
  • Database Systems
  • Telephone Calls
  • Office Equipment
  • Administrative Tasks
  • Purchase Orders
  • PowerPoint
  • Front Desk
  • HR
  • Clerical Support
  • Scheduling Appointments
  • Computer System
  • Office Machines
  • Background Checks
  • Direct Calls
  • Administrative Functions
  • Travel Arrangements
  • Provides Administrative Support
  • Routine Correspondence
  • Fax Machines
  • Business Transactions
  • Expense Reports
  • Multi-Line Phone System
  • Meeting Minutes
  • Inventory Control
  • Database Management

Zippia’s AI can customize your resume for you.

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How to structure your work experience

Your work experience should be structured:

  1. With your most recent roles first, followed by earlier roles in reverse chronological order.
  2. Job title, along with company name and location on the left.
  3. Put the corresponding dates of employment on the left side.
  4. Keep only relevant jobs on your work experience.

How to write administrative clerk experience bullet points

Remember, your resume is not a list of responsibilities or a job description. This is your chance to show why you're good at your job and what you accomplished.

Use the XYZ formula for your work experience bullet points. Here's how it works:

  • Use strong action verbs like Led, Built, or Optimized.
  • Follow up with numbers when possible to support your results. How much did performance improve? How much revenue did you drive?
  • Wrap it up by explaining the actions you took to achieve the result and how you made an impact.

This creates bullet points that read Achieved X, measured by Y, by doing Z.

Here are examples from great administrative clerk resumes:

Work history example #1

Administrative Clerk

CUYAMACA COLLEGE

  • Created marketing materials and implemented a marketing plan to reach target audience throughout East County.
  • Created, organized and managed the employee databases of entire program.
  • Assisted the admissions counselors and the Educational Opportunity Programs' secretary with various tasks.
  • Gathered alumni transcripts and updated data files utilizing Microsoft Access.
  • assisted in student payroll, procurement card reconciling

Work history example #2

Administrative Clerk

Kaiser Permanente

  • Maintained high volume telephone communication averaging 15-20 correspondences an hour.
  • Utilized database to give information to members and other callers as requested.
  • Converted hospital department policies and or procedures into internal database.
  • Checked accuracy of departmental payroll timesheets.
  • Reviewed and approved payroll for Service Line Administrators direct reports in Timekeeping System.

Work history example #3

Employment Clerk

Norfolk Southern Railway

  • Provided payroll and data entry services and ensured expense reports were cleared according to company guidelines
  • Served as the Senior Payroll Clerk.
  • Initialized and maintained customer communication verbally and electronically to keep customer updated on critical information.
  • Verified documents regarding immigration, citizenship, annual income, etc.
  • Recorded and input information to internal database records.

Work history example #4

Clerical/Administrative Assistant

Howroyd-Wright Employment Agency

  • Scheduled customer appointments for the service department Maintained weekly payroll Assisted sales department with processing forms for sales orders
  • Entered numerical data into databases in a timely and accurate manner.
  • facilitated direct communication (verbal and written) between Branch managers, Territory managers, and home office staff.
  • Contacted potential candidates for recruiting them (primarily with the phone, secondarily through email).
  • Established, Maintained, and updated files, databases, records, and other important documents.

Zippia’s AI can customize your resume for you.

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Add an education section to your resume

Employers are looking for a few things when looking at the Education section of your resume:
  • The highest degree you have achieved.
  • TWhere you attended school, and the dates (Although if you graduated some time ago, leave the date off to avoid ageism)
  • TField of study
  • TAny honors, relevant coursework, achievements, or pertinent activities

Here are some examples of good education entries for resumes:

Some College Courses in general studies

St. Louis, Saint Louis, MO

2008 - 2008

Associate's Degree in finance

Pennsylvania State University, Main, PA

1999 - 2001

Highlight your administrative clerk certifications on your resume

Certifications are a great way to showcase special expertise or niche skills. Some jobs even require certifications to be hired.

Include the full name of the certification, along with the name of the issuing organization and date of obtainment.

If you have any of these certifications, be sure to include them on your administrative clerk resume:

  1. Certified Medical Administrative Assistant (CMAA)
  2. Word 2010 Certification
  3. Certified Medical Office Manager (CMOM)
  4. Microsoft Office Specialist: Expert (Office 365 and Office 2019)
  5. Certified Information Technology Professional (CITP)
  6. Microsoft Office 365
  7. Microsoft Office Specialist Master Certification (MOS)
  8. Certified Administrative Manager (CAM)
  9. Certified Data Management Professional - Data Management (CDP-DM)
  10. Nationally Certified Medical Office Assistant (NCMOA)

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