Research Summary. We analyzed 4,205 administrative clerk resumes to determine which ones land the most jobs. Below you'll find examples of resumes that can help you get an interview (and a job offer) from companies like United States Marine Corps and U.S. Census Bureau. Here are the key facts about administrative clerk resumes to help you get the job:

  • The average administrative clerk resume is 343 words long
  • The average administrative clerk resume is 0.8 pages long based on 450 words per page.
  • Customer service is the most common skill found on an administrative clerk resume. It appears on 16.6% of resumes.
After learning about how to write a professional administrative clerk resume, you can make sure your resume checks all the boxes with our resume builder.

Resume

Administrative Clerk Resume Example

Choose From 10+ Customizable Administrative Clerk Resume templates

Zippia allows you to choose from different easy-to-use Administrative Clerk templates, and provides you with expert advice. Using the templates, you can rest assured that the structure and format of your Administrative Clerk resume is top notch. Choose a template with the colors, fonts & text sizes that are appropriate for your industry.

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Administrative Clerk Resume

Administrative Clerk Resume Format And Sections

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1. Add Contact Information To Your Administrative Clerk Resume

Your name should be the biggest text on the page and be at or near the top of the document.

Your address doesn't need to include your street name or house number - listing your city and state works just fine.

Your email address should be professional, but not your current work email address. It's not a good look to use your work email for personal projects (job-searching).

Your social media can be included if you have a fully-fledged LinkedIn page or another social media page that showcases your relevant skill set.

Administrative Clerk Resume Contact Information Example #1

Jane Moore

Montgomery, AL 36043| 333-111-2222 | jane.moore@email.com

Do you want to know more?
How To Write The Perfect Resume Header
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2. Add Your Relevant Education To The Resume

Your resume's education section should include:

  • The name of your school
  • The date you graduated (Month, Year or Year are both appropriate)
  • The name of your degree
If you graduated more than 15 years ago, you should consider dropping your graduation date to avoid age discrimination.

Optional subsections for your education section include:

  • Academic awards (Dean's List, Latin honors, etc. )
  • GPA (if you're a recent graduate and your GPA was 3.5+)
  • Extra certifications
  • Academic projects (thesis, dissertation, etc.)

Other tips to consider when writing your education section include:

  • If you're a recent graduate, you might opt to place your education section above your experience section
  • The more work experience you get, the shorter your education section should be
  • List your education in reverse chronological order, with your most recent and high-ranking degrees first
  • If you haven't graduated yet, you can include "Expected graduation date" to the entry for that school

Administrative Clerk Resume Relevant Education Example #1

Some College Courses In General Studies 2008 - 2010

St. Louis Saint Louis, MO

Administrative Clerk Resume Relevant Education Example #2

Associate's Degree In Finance 1999 - 2001

Pennsylvania State University Main, PA

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3. Next, Create An Administrative Clerk Skills Section On Your Resume

Your resume's skills section should include the most important keywords from the job description, as long as you actually have those skills. If you haven't started your job search yet, you can look over resumes to get an idea of what skills are the most important.

Here are some tips to keep in mind when writing your resume's skills section:

  • Include 6-12 skills, in bullet point form
  • List mostly hard skills; soft skills are hard to test
  • Emphasize the skills that are most important for the job
Hard skills are generally more important to hiring managers because they relate to on-the-job knowledge and specific experience with a certain technology or process.

Soft skills are also valuable, as they're highly transferable and make you a great person to work alongside, but they're impossible to prove on a resume.

Example Of Administrative Clerk Skills For Resume

  • Customer Service Skills

    Customer service is the process of offering assistance to all the current and potential customers -- answering questions, fixing problems, and providing excellent service. The main goal of customer service is to build a strong relationship with the customers so that they keep coming back for more business.

  • Data Entry Skills

    Data entry means entering data into a company's system with the help of a keyboard. A person responsible for entering data may also be asked to verify the authenticity of the data being entered. A person doing data entry must pay great attention to tiny details.

  • Telephone Calls Skills

    Telephone calls are a communication means through which a caller is connected to the called party. The call is done through a telecommunications device called a telephone. The caller can use a landline, mobile phone, or satellite phone to make the call.

  • HR Skills

    HR stands for human resources and is used to describe the set of people who work for a company or an organization. HR responsibilities revolve around updating employee records and carrying out management processes like planning, recruitment, evaluation, and selection processes. HR is a key contributor to any company or organization's growth as they are in charge of hiring the right employees, processing payrolls, conducting disciplinary actions, etc.

  • Clerical Support Skills

    Clerical support performs activities that must be done in every workplace in order to support the company going forward. These duties, which come within the category of clerical support, are typically delegated to entry-level employees since they are simple and easy to learn. Even though clerical duties like printing and filing are easy, they require time and in many instances, other workers are preoccupied with other activities and unable to keep up with all that needs to be accomplished. As a result, many businesses employ clerical support staff who are solely responsible for these duties.

  • Scheduling Appointments Skills

    Scheduling appointments is the practice of finding a free slot with the person(s) you want to meet. The process of scheduling appointments involves finding mutually free time, negotiating follow-ups, sending reminders, and creating new appointments. Scheduling appointments is important to ensure that the timings of consecutive meetings do not clash with each other.

Top Skills for an Administrative Clerk

Source: Zippia.com
  • Customer Service, 16.6%
  • Data Entry, 16.4%
  • Patients, 8.7%
  • Word Processing, 6.4%
  • Other Skills, 51.9%
Not sure which skills are really important?
3 Big Tips For Listing Skills On Your Resume
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4. List Your Administrative Clerk Experience

The most important part of any resume is the experience section. Recruiters and hiring managers expect to see your experience listed in reverse chronological order, meaning that you should begin with your most recent experience and then work backwards.

Don't just list your job duties below each job entry. Instead, make sure most of your bullet points discuss impressive achievements from your past positions. Whenever you can, use numbers to contextualize your accomplishments for the hiring manager reading your resume.

It's okay if you can't include exact percentages or dollar figures. There's a big difference even between saying "Managed a team of engineers" and "Managed a team of 6 engineers over a 9-month project."

Most importantly, make sure that the experience you include is relevant to the job you're applying for. Use the job description to ensure that each bullet point on your resume is appropriate and helpful.

Don't have any experience?
How To Show Your Experience On a Resume... Even When You Don't Have Any
Work History Example # 1
Data Clerk
US Postal Service
  • Adhered to communication details, observant itemizing mail processing.
  • Selected Contributions: Increased communication between sales and operational practices, breaking down silos.
  • Developed and maintained strong and clear communication and rapport with plant personnel.
  • Assisted the finance/Payroll clerk with weekly reports to United States Postal Service.
  • Handled heavy sacks of letter mail or parcel post weighing up to 70 pounds.
Work History Example # 2
Business Office Clerk
Catskill Regional Medical Center
  • Sorted Mail & EOB's & issuing them to their correct insurance collector.
  • Prepared various radiology films for delivery to different sites.
  • Handled Financial transactions by operating cash drawer Maintained well stocked shelves for guests needs Performed Product resets throughout store
  • Performed account analysis on credit balance accounts using insurance explanation of benefit information (EOB).
  • Cooperated with Medicare, Medicaid and private insurance providers to resolve billing issues.
Work History Example # 3
Human Resources Clerk (Part-Time)
AMD
  • Evaluated, analyzed and maintained the HRIS system (HRizon) for over 3000 employees.
  • Conducted administrative changes for personnel transactions, Oracle HRIS.
  • Handled AC/AR for the Branch Knowledge in FMLA, COBRA, Workmans Comp, AND OSHA
  • Worked with a team of national HR professionals to implement an HRIS program (People Soft) for the Cincinnati facility.
  • Delivered material and/or documents by location, organization, and name.
Work History Example # 4
Hostess Cashier
The Home Depot
  • Organized communication between customer, management, and contractors.
  • Promoted to head cashier to encourage other associates to provide customers with an outstanding and positive shopping experience.
  • Offered position as Electrical Associate by the Store Manager.
  • Helped customers complete their purchases while ensuring they had a positive and successful shopping experience.
  • Answered questions regarding the store merchandise and assisted customers to qualify for the Home Depot credit card.
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5. Highlight Your Administrative Clerk Certifications On Resume

Certifications can be a powerful tool to show employers that you know your stuff. If you have any of these certifications, make sure to put them on your administrative clerk resume:

  1. Certified Medical Administrative Assistant (CMAA)
  2. Word 2010 Certification
  3. Certified Medical Office Manager (CMOM)
  4. Microsoft Office Specialist: Expert (Office 365 and Office 2019)
  5. Certified Information Technology Professional (CITP)
  6. Microsoft Office 365
  7. Microsoft Office Specialist Master Certification (MOS)
  8. Certified Administrative Manager (CAM)
  9. Certified Data Management Professional - Data Management (CDP-DM)
  10. Nationally Certified Medical Office Assistant (NCMOA)

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6. Finally, Add a Administrative Clerk Resume Summary Or Objective Statement

A resume summary statement is a 1-3 sentence spiel at the top of your resume that quickly summarizes who you are and what you have to offer. In this section, include your job title, years of experience (if it's 3+), and an impressive accomplishment, if you have space for it.

Remember to address skills and experiences that are emphasized in the job description.

Are you a recent grad?
Read our guide on how to write a resume summary statement

And If You’re Looking for a Job, Here Are the Five Top Employers Hiring Now:

  1. UPS Jobs (43)
  2. AT&T Jobs (48)
  3. Kaiser Permanente Jobs (33)
  4. Weatherford International Jobs (25)
  5. FedEx Jobs (180)

Common Administrative Clerk Resume Skills

  • Customer Service
  • Data Entry
  • Patients
  • Word Processing
  • Payroll Data
  • Database Systems
  • Telephone Calls
  • Office Equipment
  • Administrative Tasks
  • Purchase Orders
  • PowerPoint
  • Front Desk
  • HR
  • Clerical Support
  • Scheduling Appointments
  • Computer System
  • Office Machines
  • Background Checks
  • Direct Calls
  • Administrative Functions
  • Travel Arrangements
  • Provides Administrative Support
  • Routine Correspondence
  • Fax Machines
  • Business Transactions
  • Expense Reports
  • Multi-Line Phone System
  • Meeting Minutes
  • Inventory Control
  • Database Management
  • Facsimile Machines
  • Travel Vouchers
  • Bank Deposits
  • Customer Complaints
  • Voice Mail Systems
  • Customer Inquiries
  • Travel Orders
  • Identification Card
  • QuickBooks
  • FedEx
  • Address Complaints
  • Processing Personnel Actions
  • Typewriters
  • Naval Correspondence
  • Employee Selection
  • Medal

Administrative Clerk Jobs