12 Administrative Clerk Resume Examples

Five Key Resume Tips For Writing An Administrative Clerk Resume:

1.
Relevant Experience
Make sure that the jobs, experience, and accolades that you include are relevant to the position you’re applying for.
2.
The Right Skills
This is a great time to run wild with those keywords from the job description. For example, if they’re looking for someone with experience in Personnel Files, be sure to list it in your resume’s skills section.
3.
Quantifiable Achievements
Your workplace accomplishments tell the story of the unique value you bring to an organization. Stay away from dry descriptions of job duties. Use numbers to help contextualize your achievements..
4.
ATS-Friendly
An applicant tracking system (ATS) is a piece of software employers use to collect, scan, organize, and rank applications. The key to getting your resume past ATS and into the hands of hiring managers is smart keyword usage.
5.
Impeccable Formatting
Formatting a resume so that it looks professional and attractive is important. With Zippia’s resume builder, you can put together a modern-looking resume in less than 10 minutes. Just choose a resume template that suits your style, answer some questions about your background, and you’ll have a resume that’ll pass muster with both the ATS and the hiring manager.
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Zippia allows you to choose from different easy-to-use Administrative Clerk templates, and provides you with expert advice. Using the templates, you can rest assured that the structure and format of your Administrative Clerk resume is top notch. Choose a template with the colors, fonts & text sizes that are appropriate for your industry.

 
Jean Kelley
Administrative Clerk
Contact Information
Indianapolis, IN
(790) 555-6498
jkelley@example.com
Skills
  • Travel Arrangements
  • Clerical Tasks
  • Legal Documents
  • Confidential Investigations
  • Patient Care
  • Purchase Orders
  • Data Entry
  • Customer Service
  • Business Transactions
  • Word Processing
 
 
Employment History
Administrative Clerk2020 - Present
Kelly Services
Indianapolis, IN
  • Enter sales orders into computer system.
  • Greet guests, handle telephone calls and inquiries in a professional manner.
Clerk Stenographer2018 - 2020
Safeway
Alexandria, VA
  • Assist customers with check out bagging groceries clean sales floor and bathrooms
  • Create weekly/monthly front and back end promotional displays using appropriate POS materials.
  • Responded promptly to customer needs and attempt and resolved customer complaints in accordance with company policies and guidelines.
  • Operate cash register Provide customer service Prepare coffee beverages Train new staff members
Accountable Clerk2008 - 2018
Kforce
Saint Louis, MO
  • Created monthend close financial statements assuring all reconciles properly Research required documents Basic data entry Completed by requested deadlines
  • Ensured timely payments of vendor invoices and expense vouchers and maintains accurate records end control reports.
  • Processed on-line financial transaction on accounts.
  • Generate letters to inform of proper adjustments to customer accounts.
Education
Some College Courses of General Studies2008 - 2008
St. Louis
Saint Louis, MO
 
 
Nicole Turner
Administrative Clerk
Contact Info
Main, PA
(780) 555-6109
nturner@example.com
Skills
Scheduling Appointments
Community Members
Local Businesses
Organizational Systems
Medical Records
Political Campaigns
Legal Documents
Corporate Events
Seiu
CPT
Employment History
Administrative Clerk2020 - Present
Merck & Co.Main, PA
  • Handled all Domestic and International travel arrangements and expense reports.
  • Granted users to the department SharePoint site and documented procedures using MS Word, Visio
  • Typed general correspondence in both English and Spanish.
  • Coordinated calendars, travel arrangements, and appointments resulting in accurate and timely meetings.
Insurance Clerk2010 - 2020
Acadia HealthcareMain, PA
  • Posted all insurance and patient payments after verifying accuracy.
  • Organize radiology requisition schedule for next business day.
  • Performed rudimentary insurance reimbursement processes, to include maintenance and filing of patient charts Obtained patient care insurance pre-authorizations
  • Worked to ensure that clinic was always adequately stocked with supplies, enabling the delivery of quality patient care.
  • Reviewed medical records and verified insurance coverage in order to determine admission eligibility.
Organizer2001 - 2010
Democratic PartyMain, PA
  • Supervised team of Get-Out-The-Vote canvassers throughout the State of Ohio during the Kerry-Edwards Presidential Campaign.
  • Led GOTV initiatives for Asian American group in Minnesota.
  • Established relationships with potential union members and local community leaders on behalf of the union.
  • Coordinate workplace actions to further program of SEIU.
  • Participated in the SEIU International Membership Leadership Development conference in LA.
  • Coordinated and directed interfaith, multi-racial community action meetings throughout the city of Oakland.
Education
Associate's Degree of Finance1999 - 2001
Pennsylvania State UniversityMain, PA
 
 
William Green
Administrative Clerk
Bronxville, NY
(600) 555-2889
wgreen@example.com
Experience
Administrative Clerk2016 - Present
Credit SuisseBronxville, NY
  • Demonstrate an in-depth knowledge of operations, policies, and procedures and facilitate for team.
  • Invoiced all clients and entered bills into QuickBooks.
Administrative Office Clerk2015 - 2016
City of New YorkBronxville, NY
  • Supported Windows XP through 7, and Mac OS X.
  • Maintain confidential information and ensure it is protected and utilized only through proper authorization.
  • Manage and maintain the Sharepoint site.
Resident Advisor2013 - 2014
Youth Consultation ServiceSomerdale, NJ
  • Observe clients and communicate relevant information to supervisory and clinical staff Review clients' treatment plans and reinforce goals with clients
  • Assisted in the selection, evaluation and training of incoming RA s. -Implemented and enforced all Residential Life and Housing policies.
Skills
Personal ProblemsRole ModelTelephone CallsResidential SettingCommunicationPayrollIncident ReportsDaily ActivitiesAttendance RecordsCustomer Orders
Education
Master's Degree In Liberal Arts2014 - 2015
Monroe CollegeBronxville, NY
Bachelor's Degree In Communication2010 - 2013
Towson UniversityTowson, MD
 
 
Patricia Rice
Administrative Clerk
Employment History
Administrative Clerk2018 - Present
WalmartMilwaukee, WI
  • Provided customer service, company representation and promotion, and business services.
  • Stocked and cleaned the back room.
  • Provide excellent professional customer service both on the phone as well as in the store.
Human Resources Clerk2017 - 2018
WalmartMilwaukee, WI
  • Organized and managed the hiring and training of 300+ new associates of two new supercenters according to company policies and procedures.
  • Handled company communication to front office, between departments via phones, radio, and emails.
Mailroom Clerk2016 - 2017
ManpowerGroupGrand Rapids, MI
  • Provide customer service to our clients in a 19 building campus environment of 1,300 employees.
  • Apply postage using a postage meter, bundling all mail and preparing for delivery.
  • Operated various postage machines for outgoing mailings.
Education
High School Diploma In null2016 - 2016
 
 
Contact Information
Milwaukee, WI
(380) 555-1437
price@example.com
Skills
Medical Records
Taking Messages
Diversity
Sufficient Postage
Job Descriptions
Postage Meter
Courier Packages
Data Base
Customer Service
Routine Correspondence
 
 
Jordan Coleman
Administrative Clerk
Houston, TX
(930) 555-2946
jcoleman@example.com
Skills
Campaign StrategyPOSCommunity OutreachCommunity OrganizationsGeneral PublicEvent LogisticsPolitical IssuesSocial EventsWord ProcessingConference Speakers
 
 
Employment History
Administrative Clerk2020 - Present
FedExHouston, TX
  • Maintained communication with drivers and Independent Contractors to ensure their comprehension of Hours of Service and to achieve total compliance.
  • Performed administrative functions for all station operational areas Optimized delivery time Provided customer support
  • Comply with all applicable laws & regulations as well as company policies and procedures.
Clerk Specialist2018 - 2020
WalmartLas Vegas, NV
  • Process incoming cash drawers including verifying tender received to enter into computer system.
  • Stocked shelves and provided customer service.
  • Make up loan bags for customer service registers.
  • Started as maintence associate, promoted to stock room clerk within 6 months.
  • Provided customer service, company representation and promotion, and business services.
Organizer2017 - 2018
American Civil Liberties UnionSeattle, WA
  • Provided all oral communication with all Spanish speaking clients in Williams, including conducting discovery interviews.
  • Interviewed students, parents, teachers and community members regarding conditions in their schools and wrote declarations.
  • Complimented the ACLU's community outreach team as an intern.
  • Conduct outreach and community education to advance legislative and policy campaigns of SEIU
Education
Bachelor's Degree of Psychology2014 - 2017
University of HoustonHouston, TX
 
 
Jean Kelley
Administrative Clerk
Contact Information
Indianapolis, IN
(790) 555-6498
jkelley@example.com
Skills
  • Travel Arrangements
  • Clerical Tasks
  • Legal Documents
  • Confidential Investigations
  • Patient Care
  • Purchase Orders
  • Data Entry
  • Customer Service
  • Business Transactions
  • Word Processing
 
 
Employment History
Administrative Clerk2020 - Present
Kelly Services
Indianapolis, IN
  • Enter sales orders into computer system.
  • Greet guests, handle telephone calls and inquiries in a professional manner.
Clerk Stenographer2018 - 2020
Safeway
Alexandria, VA
  • Assist customers with check out bagging groceries clean sales floor and bathrooms
  • Create weekly/monthly front and back end promotional displays using appropriate POS materials.
  • Responded promptly to customer needs and attempt and resolved customer complaints in accordance with company policies and guidelines.
  • Operate cash register Provide customer service Prepare coffee beverages Train new staff members
Accountable Clerk2008 - 2018
Kforce
Saint Louis, MO
  • Created monthend close financial statements assuring all reconciles properly Research required documents Basic data entry Completed by requested deadlines
  • Ensured timely payments of vendor invoices and expense vouchers and maintains accurate records end control reports.
  • Processed on-line financial transaction on accounts.
  • Generate letters to inform of proper adjustments to customer accounts.
Education
Some College Courses of General Studies2008 - 2008
St. Louis
Saint Louis, MO
 
 
Nicole Turner
Administrative Clerk
Contact Info
Main, PA
(780) 555-6109
nturner@example.com
Skills
Scheduling Appointments
Community Members
Local Businesses
Organizational Systems
Medical Records
Political Campaigns
Legal Documents
Corporate Events
Seiu
CPT
Employment History
Administrative Clerk2020 - Present
Merck & Co.Main, PA
  • Handled all Domestic and International travel arrangements and expense reports.
  • Granted users to the department SharePoint site and documented procedures using MS Word, Visio
  • Typed general correspondence in both English and Spanish.
  • Coordinated calendars, travel arrangements, and appointments resulting in accurate and timely meetings.
Insurance Clerk2010 - 2020
Acadia HealthcareMain, PA
  • Posted all insurance and patient payments after verifying accuracy.
  • Organize radiology requisition schedule for next business day.
  • Performed rudimentary insurance reimbursement processes, to include maintenance and filing of patient charts Obtained patient care insurance pre-authorizations
  • Worked to ensure that clinic was always adequately stocked with supplies, enabling the delivery of quality patient care.
  • Reviewed medical records and verified insurance coverage in order to determine admission eligibility.
Organizer2001 - 2010
Democratic PartyMain, PA
  • Supervised team of Get-Out-The-Vote canvassers throughout the State of Ohio during the Kerry-Edwards Presidential Campaign.
  • Led GOTV initiatives for Asian American group in Minnesota.
  • Established relationships with potential union members and local community leaders on behalf of the union.
  • Coordinate workplace actions to further program of SEIU.
  • Participated in the SEIU International Membership Leadership Development conference in LA.
  • Coordinated and directed interfaith, multi-racial community action meetings throughout the city of Oakland.
Education
Associate's Degree of Finance1999 - 2001
Pennsylvania State UniversityMain, PA
 

What Should Be Included In An Administrative Clerk Resume

1

1. Add Contact Information To Your Administrative Clerk Resume

Your name should be the biggest text on the page and be at or near the top of the document.

Your address doesn't need to include your street name or house number - listing your city and state works just fine.

Your email address should be professional, but not your current work email address. It's not a good look to use your work email for personal projects (job-searching).

Your social media can be included if you have a fully-fledged LinkedIn page or another social media page that showcases your relevant skill set.

Administrative Clerk Resume Contact Information Example #1
DHRUV JOHNSON
d.johnson@email.com | 333-111-2222 | www.linkedin.com/in/dhruv-johnson

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2

2. Add Your Relevant Education To The Resume

Your resume's education section should include:

  • The name of your school
  • The date you graduated (Month, Year or Year are both appropriate)
  • The name of your degree
If you graduated more than 15 years ago, you should consider dropping your graduation date to avoid age discrimination.

Optional subsections for your education section include:

  • Academic awards (Dean's List, Latin honors, etc. )
  • GPA (if you're a recent graduate and your GPA was 3.5+)
  • Extra certifications
  • Academic projects (thesis, dissertation, etc.)

Other tips to consider when writing your education section include:

  • If you're a recent graduate, you might opt to place your education section above your experience section
  • The more work experience you get, the shorter your education section should be
  • List your education in reverse chronological order, with your most recent and high-ranking degrees first
  • If you haven't graduated yet, you can include "Expected graduation date" to the entry for that school

Administrative Clerk Resume Relevant Education Example #1
Some College Courses In General Studies 2014 - 2016
St. Louis Saint Louis, MO
Administrative Clerk Resume Relevant Education Example #2
Associate's Degree In Finance 2014 - 2016
Pennsylvania State University Main, PA
3

3. Next, Create An Administrative Clerk Skills Section On Your Resume

Your resume's skills section should include the most important keywords from the job description, as long as you actually have those skills. If you haven't started your job search yet, you can look over resumes to get an idea of what skills are the most important.

Here are some tips to keep in mind when writing your resume's skills section:

  • Include 6-12 skills, in bullet point form
  • List mostly hard skills; soft skills are hard to test
  • Emphasize the skills that are most important for the job
Hard skills are generally more important to hiring managers because they relate to on-the-job knowledge and specific experience with a certain technology or process.

Soft skills are also valuable, as they're highly transferable and make you a great person to work alongside, but they're impossible to prove on a resume.

Top Skills for an Administrative Clerk
Source: Zippia.com
Not sure which skills are really important?
3 Big Tips For Listing Skills On Your Resume
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4

4. List Your Administrative Clerk Experience

The most important part of any resume is the experience section. Recruiters and hiring managers expect to see your experience listed in reverse chronological order, meaning that you should begin with your most recent experience and then work backwards.

Don't just list your job duties below each job entry. Instead, make sure most of your bullet points discuss impressive achievements from your past positions. Whenever you can, use numbers to contextualize your accomplishments for the hiring manager reading your resume.

It's okay if you can't include exact percentages or dollar figures. There's a big difference even between saying "Managed a team of engineers" and "Managed a team of 6 engineers over a 9-month project."

Most importantly, make sure that the experience you include is relevant to the job you're applying for. Use the job description to ensure that each bullet point on your resume is appropriate and helpful.


Work History Example # 1
Administrative Clerk
CUYAMACA COLLEGE
  • Created marketing materials and implemented a marketing plan to reach target audience throughout East County.
  • Created, organized and managed the employee databases of entire program.
  • Assisted the admissions counselors and the Educational Opportunity Programs' secretary with various tasks.
  • Gathered alumni transcripts and updated data files utilizing Microsoft Access.
  • assisted in student payroll, procurement card reconciling

Work History Example # 2
Administrative Clerk
Kaiser Permanente
  • Maintained high volume telephone communication averaging 15-20 correspondences an hour.
  • Utilized database to give information to members and other callers as requested.
  • Converted hospital department policies and or procedures into internal database.
  • Checked accuracy of departmental payroll timesheets.
  • Reviewed and approved payroll for Service Line Administrators direct reports in Timekeeping System.

Work History Example # 3
Employment Clerk
Norfolk Southern Railway
  • Provided payroll and data entry services and ensured expense reports were cleared according to company guidelines
  • Served as the Senior Payroll Clerk.
  • Initialized and maintained customer communication verbally and electronically to keep customer updated on critical information.
  • Verified documents regarding immigration, citizenship, annual income, etc.
  • Recorded and input information to internal database records.

Work History Example # 4
Clerical/Administrative Assistant
Howroyd-Wright Employment Agency
  • Scheduled customer appointments for the service department Maintained weekly payroll Assisted sales department with processing forms for sales orders
  • Entered numerical data into databases in a timely and accurate manner.
  • facilitated direct communication (verbal and written) between Branch managers, Territory managers, and home office staff.
  • Contacted potential candidates for recruiting them (primarily with the phone, secondarily through email).
  • Established, Maintained, and updated files, databases, records, and other important documents.

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5

5. Highlight Your Administrative Clerk Certifications On Resume

Certifications can be a powerful tool to show employers that you know your stuff. If you have any of these certifications, make sure to put them on your administrative clerk resume:

  1. Certified Medical Administrative Assistant (CMAA)
  2. Word 2010 Certification
  3. Certified Medical Office Manager (CMOM)
  4. Microsoft Office Specialist: Expert (Office 365 and Office 2019)
  5. Certified Information Technology Professional (CITP)
  6. Microsoft Office 365
  7. Microsoft Office Specialist Master Certification (MOS)
  8. Certified Administrative Manager (CAM)
  9. Certified Data Management Professional - Data Management (CDP-DM)
  10. Nationally Certified Medical Office Assistant (NCMOA)

6

6. Finally, Add A Summary Or Objective Statement

A resume summary statement is a 1-3 sentence spiel at the top of your resume that quickly summarizes who you are and what you have to offer. In this section, include your job title, years of experience (if it's 3+), and an impressive accomplishment, if you have space for it.

Remember to address skills and experiences that are emphasized in the job description.

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Updated October 6, 2021