Administrative Clerk Resume Examples 2023

Research Summary. We analyzed 4,205 administrative clerk resumes to determine which ones land the most jobs. Below you'll find examples of resumes that can help you get an interview (and a job offer) from companies like United States Marine Corps and U.S. Census Bureau. Here are the key facts about administrative clerk resumes to help you get the job:

The average administrative clerk resume is 343 words long
The average administrative clerk resume is 0.8 pages long based on 450 words per page.
Customer service is the most common skill found on an administrative clerk resume. It appears on 16.6% of resumes.

After learning about how to write a professional administrative clerk resume, you can make sure your resume checks all the boxes with our resume builder.

Administrative Clerk Resume Example


Jean Kelley Administrative Clerk Contact Information Indianapolis, IN (790) 555-6498 jkelley@example.com Skills Travel Arrangements Clerical Tasks Legal Documents Confidential Investigations Patient Care Purchase Orders Data Entry Customer Service Business Transactions Word Processing Employment History Administrative Clerk 2020 - Present Kelly Services Indianapolis, IN Enter sales orders into computer system. Greet guests, handle telephone calls and inquiries in a professional manner. Clerk Stenographer 2018 - 2020 Safeway Alexandria, VA Assist customers with check out bagging groceries clean sales floor and bathrooms Create weekly/monthly front and back end promotional displays using appropriate POS materials. Responded promptly to customer needs and attempt and resolved customer complaints in accordance with company policies and guidelines. Operate cash register Provide customer service Prepare coffee beverages Train new staff members Accountable Clerk 2008 - 2018 Kforce Saint Louis, MO Created monthend close financial statements assuring all reconciles properly Research required documents Basic data entry Completed by requested deadlines Ensured timely payments of vendor invoices and expense vouchers and maintains accurate records end control reports. Processed on-line financial transaction on accounts. Generate letters to inform of proper adjustments to customer accounts. Education Some College Courses General Studies 2008 - 2008 St. Louis Saint Louis, MO


Patricia Rice Administrative Clerk Contact Info Milwaukee, WI (380) 555-1437 price@example.com Skills Medical RecordsTaking MessagesDiversitySufficient PostageJob DescriptionsPostage MeterCourier PackagesData BaseCustomer ServiceRoutine Correspondence Employment History Administrative Clerk 2018 - Present Walmart Milwaukee, WI Provided customer service, company representation and promotion, and business services. Stocked and cleaned the back room. Provide excellent professional customer service both on the phone as well as in the store. Human Resources Clerk 2017 - 2018 Walmart Milwaukee, WI Organized and managed the hiring and training of 300+ new associates of two new supercenters according to company policies and procedures. Handled company communication to front office, between departments via phones, radio, and emails. Mailroom Clerk 2016 - 2017 ManpowerGroup Grand Rapids, MI Provide customer service to our clients in a 19 building campus environment of 1,300 employees. Apply postage using a postage meter, bundling all mail and preparing for delivery. Operated various postage machines for outgoing mailings. Education High School Diploma 2016 - 2016


Patrick Patterson Administrative Clerk Des Moines, IA ppatterson@example.com (900) 555-2070 Experience Administrative Clerk 2019 - Present WellmarkDes Moines, IA Coordinated domestic and international travel arrangements, including booking airfare, hotel and transportation. Comply statistical data of reports with insurance companies and departments in organization. Provided full technical assessments in terms of the Oracle database design and PeopleSoft configuration setups and provided suggestions for improvement. Coordinated all communication between staff and related offices. Train Clerk 2018 - 2019 QuikTripDes Moines, IA Introduced newly hired clerks to the policies and procedures of QuikTrip. Maintained the appearance of the store, both sales floor and backroom. Leasing Agent 2017 - 2018 Towne PropertiesWilberforce, OH Performed background checks, credit check, and income verification. Conduct background checks and communicate any negative findings that precluded a tenant from qualifying to lease an apartment. Skills Scheduling Meetings Customer Service Administrative Tasks HR Community Policies Computer System Bank Deposits Security Deposits Personnel Files Sales Floor Education Bachelor's Degree Business 2014 - 2017 Central State UniversityWilberforce, OH

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How your resume should look:

The job title on your resume should match your application for the role.
Ensure your work experience focuses on achievements, rather than responsibilities.
Recruiters and hiring managers suggest fitting your resume on one page.

Choose From 10+ Customizable Administrative Clerk Resume templates

Zippia allows you to choose from different easy-to-use Administrative Clerk templates, and provides you with expert advice. Using the templates, you can rest assured that the structure and format of your Administrative Clerk resume is top notch. Choose a template with the colors, fonts & text sizes that are appropriate for your industry.

Administrative Clerk Resume Format And Sections

1. Add Contact Information To Your Administrative Clerk Resume

Your name should be the biggest text on the page and be at or near the top of the document.

Your address doesn't need to include your street name or house number - listing your city and state works just fine.

Your email address should be professional, but not your current work email address. It's not a good look to use your work email for personal projects (job-searching).

Your social media can be included if you have a fully-fledged LinkedIn page or another social media page that showcases your relevant skill set.

Administrative Clerk Resume Contact Information Example #1

Jane Moore

Montgomery, AL 36043| 333-111-2222 | jane.moore@email.com

Do you want to know more?

How To Write The Perfect Resume Header

2. Add Your Relevant Education To The Resume

Your resume's education section should include:

The name of your school
The date you graduated (Month, Year or Year are both appropriate)
The name of your degree

If you graduated more than 15 years ago, you should consider dropping your graduation date to avoid age discrimination.

Optional subsections for your education section include:

Academic awards (Dean's List, Latin honors, etc. )
GPA (if you're a recent graduate and your GPA was 3.5+)
Extra certifications
Academic projects (thesis, dissertation, etc.)

Other tips to consider when writing your education section include:

If you're a recent graduate, you might opt to place your education section above your experience section
The more work experience you get, the shorter your education section should be
List your education in reverse chronological order, with your most recent and high-ranking degrees first
If you haven't graduated yet, you can include "Expected graduation date" to the entry for that school

Check More About Administrative Clerk Education

Majors

31.4%

8.5%

7.0%

6.8%

Administrative Clerk Resume Relevant Education Example #1

Some College Courses In General Studies 2008 - 2010

St. Louis Saint Louis, MO

Administrative Clerk Resume Relevant Education Example #2

Associate's Degree In Finance 1999 - 2001

Pennsylvania State University Main, PA

3. Next, Create An Administrative Clerk Skills Section On Your Resume

Your resume's skills section should include the most important keywords from the job description, as long as you actually have those skills. If you haven't started your job search yet, you can look over resumes to get an idea of what skills are the most important.

Here are some tips to keep in mind when writing your resume's skills section:

Include 6-12 skills, in bullet point form
List mostly hard skills; soft skills are hard to test
Emphasize the skills that are most important for the job

Hard skills are generally more important to hiring managers because they relate to on-the-job knowledge and specific experience with a certain technology or process.

Soft skills are also valuable, as they're highly transferable and make you a great person to work alongside, but they're impossible to prove on a resume.

Example Of Administrative Clerk Skills For Resume

Customer Service Skills
Customer service is the process of offering assistance to all the current and potential customers -- answering questions, fixing problems, and providing excellent service. The main goal of customer service is to build a strong relationship with the customers so that they keep coming back for more business.
Data Entry Skills
Data entry means entering data into a company's system with the help of a keyboard. A person responsible for entering data may also be asked to verify the authenticity of the data being entered. A person doing data entry must pay great attention to tiny details.
Telephone Calls Skills
Telephone calls are a communication means through which a caller is connected to the called party. The call is done through a telecommunications device called a telephone. The caller can use a landline, mobile phone, or satellite phone to make the call.
HR Skills
HR stands for human resources and is used to describe the set of people who work for a company or an organization. HR responsibilities revolve around updating employee records and carrying out management processes like planning, recruitment, evaluation, and selection processes. HR is a key contributor to any company or organization's growth as they are in charge of hiring the right employees, processing payrolls, conducting disciplinary actions, etc.
Clerical Support Skills
Clerical support performs activities that must be done in every workplace in order to support the company going forward. These duties, which come within the category of clerical support, are typically delegated to entry-level employees since they are simple and easy to learn. Even though clerical duties like printing and filing are easy, they require time and in many instances, other workers are preoccupied with other activities and unable to keep up with all that needs to be accomplished. As a result, many businesses employ clerical support staff who are solely responsible for these duties.
Scheduling Appointments Skills
Scheduling appointments is the practice of finding a free slot with the person(s) you want to meet. The process of scheduling appointments involves finding mutually free time, negotiating follow-ups, sending reminders, and creating new appointments. Scheduling appointments is important to ensure that the timings of consecutive meetings do not clash with each other.

Top Skills for an Administrative Clerk

Source: Zippia.com

Customer Service, 16.6%

Data Entry, 16.4%

Patients, 8.7%

Word Processing, 6.4%

Other Skills, 51.9%

Not sure which skills are really important?

3 Big Tips For Listing Skills On Your Resume

4. List Your Administrative Clerk Experience

The most important part of any resume is the experience section. Recruiters and hiring managers expect to see your experience listed in reverse chronological order, meaning that you should begin with your most recent experience and then work backwards.

Don't just list your job duties below each job entry. Instead, make sure most of your bullet points discuss impressive achievements from your past positions. Whenever you can, use numbers to contextualize your accomplishments for the hiring manager reading your resume.

It's okay if you can't include exact percentages or dollar figures. There's a big difference even between saying "Managed a team of engineers" and "Managed a team of 6 engineers over a 9-month project."

Most importantly, make sure that the experience you include is relevant to the job you're applying for. Use the job description to ensure that each bullet point on your resume is appropriate and helpful.

Don't have any experience?

How To Show Your Experience On a Resume... Even When You Don't Have Any

Work History Example # 1

Data Clerk

US Postal Service

Adhered to communication details, observant itemizing mail processing.
Selected Contributions: Increased communication between sales and operational practices, breaking down silos.
Developed and maintained strong and clear communication and rapport with plant personnel.
Assisted the finance/Payroll clerk with weekly reports to United States Postal Service.
Handled heavy sacks of letter mail or parcel post weighing up to 70 pounds.

Work History Example # 2

Business Office Clerk

Catskill Regional Medical Center

Sorted Mail & EOB's & issuing them to their correct insurance collector.
Prepared various radiology films for delivery to different sites.
Handled Financial transactions by operating cash drawer Maintained well stocked shelves for guests needs Performed Product resets throughout store
Performed account analysis on credit balance accounts using insurance explanation of benefit information (EOB).
Cooperated with Medicare, Medicaid and private insurance providers to resolve billing issues.

Work History Example # 3

Human Resources Clerk (Part-Time)

AMD

Evaluated, analyzed and maintained the HRIS system (HRizon) for over 3000 employees.
Conducted administrative changes for personnel transactions, Oracle HRIS.
Handled AC/AR for the Branch Knowledge in FMLA, COBRA, Workmans Comp, AND OSHA
Worked with a team of national HR professionals to implement an HRIS program (People Soft) for the Cincinnati facility.
Delivered material and/or documents by location, organization, and name.

Work History Example # 4

Hostess Cashier

The Home Depot

Organized communication between customer, management, and contractors.
Promoted to head cashier to encourage other associates to provide customers with an outstanding and positive shopping experience.
Offered position as Electrical Associate by the Store Manager.
Helped customers complete their purchases while ensuring they had a positive and successful shopping experience.
Answered questions regarding the store merchandise and assisted customers to qualify for the Home Depot credit card.

5. Highlight Your Administrative Clerk Certifications On Resume

Certifications can be a powerful tool to show employers that you know your stuff. If you have any of these certifications, make sure to put them on your administrative clerk resume:

Certified Medical Administrative Assistant (CMAA)
Word 2010 Certification
Certified Medical Office Manager (CMOM)
Microsoft Office Specialist: Expert (Office 365 and Office 2019)
Certified Information Technology Professional (CITP)
Microsoft Office 365
Microsoft Office Specialist Master Certification (MOS)
Certified Administrative Manager (CAM)
Certified Data Management Professional - Data Management (CDP-DM)
Nationally Certified Medical Office Assistant (NCMOA)

More Certifications For Administrative Clerk

6. Finally, Add a Administrative Clerk Resume Summary Or Objective Statement

A resume summary statement is a 1-3 sentence spiel at the top of your resume that quickly summarizes who you are and what you have to offer. In this section, include your job title, years of experience (if it's 3+), and an impressive accomplishment, if you have space for it.

Remember to address skills and experiences that are emphasized in the job description.

Are you a recent grad?

Read our guide on how to write a resume summary statement

And If You’re Looking for a Job, Here Are the Five Top Employers Hiring Now:

Common Administrative Clerk Resume Skills

Customer Service

Data Entry

Patients

Word Processing

Payroll Data

Database Systems

Telephone Calls

Office Equipment

Administrative Tasks

Purchase Orders

PowerPoint

Front Desk

Clerical Support

Scheduling Appointments

Computer System

Office Machines

Background Checks

Direct Calls

Administrative Functions

Travel Arrangements

Provides Administrative Support

Routine Correspondence

Fax Machines

Business Transactions

Expense Reports

Multi-Line Phone System

Meeting Minutes

Inventory Control

Database Management

Facsimile Machines

Travel Vouchers

Bank Deposits

Customer Complaints

Voice Mail Systems

Customer Inquiries

Travel Orders

Identification Card

QuickBooks

FedEx

Address Complaints

Processing Personnel Actions

Typewriters

Naval Correspondence

Employee Selection

Medal

Administrative Clerk Jobs

Links To Help Optimize Administrative Clerk Resumes

Updated May 19, 2023