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Administrative coordinator skills for your resume and career

Updated January 8, 2025

5 min read

Quoted experts

Dr. Mike Peterson Ph.D.,

Allison White

Administrative coordinator example skills

Below we've compiled a list of the most critical administrative coordinator skills. We ranked the top skills for administrative coordinators based on the percentage of resumes they appeared on. For example, 13.3% of administrative coordinator resumes contained customer service as a skill. Continue reading to find out what skills an administrative coordinator needs to be successful in the workplace.

15 administrative coordinator skills for your resume and career

1. Customer Service

Customer service is the process of offering assistance to all the current and potential customers -- answering questions, fixing problems, and providing excellent service. The main goal of customer service is to build a strong relationship with the customers so that they keep coming back for more business.

Here's how administrative coordinators use customer service:

Supervised daily office, administrative and customer service related operations to ensure that all events adhered to quality standards and deadlines.
Assisted Associate Director Event Planning/Coordination Customer Service Data Entry Mail Processing Administrative Task performed with Microsoft Word, Excel and PowerPoint

2. Patients

Here's how administrative coordinators use patients:

Disseminated and received patients' medical records, obtain laboratory reports, radiology reports, hospital reports, and referral information.
Scheduled, registered, or revised appointments and meetings for patients and physician while maintaining accuracy using multiple medical software applications.

3. PowerPoint

Here's how administrative coordinators use powerpoint:

Organized sales meetings by preparing agendas and presentations using PowerPoint, coordinating travel arrangements, reserving conference rooms and ordering meals.
Supported the Regional Vice President in document and binder preparation, marketing materials, PowerPoint presentations and other business correspondence.

4. Data Entry

Data entry means entering data into a company's system with the help of a keyboard. A person responsible for entering data may also be asked to verify the authenticity of the data being entered. A person doing data entry must pay great attention to tiny details.

Here's how administrative coordinators use data entry:

Corresponded with suppliers when request were ready and delivered invoice number tracking Skills Used Computer Communication Time Management Data Entry Support Education
Performed clerical and administrative functions including word processing, data entry, file management, and preparing and distributing academic correspondence.

5. Provides Administrative Support

Here's how administrative coordinators use provides administrative support:

Manage Executive member of management schedule and provides administrative support to alternate management as well as clients.
Position provides administrative support to managers, directors and vice presidents and executive vice presidents.

6. Payroll

Payroll is the sum of all the compensation that an organization has to pay to employees at a specified time. Payroll is managed by the finance or HR department while small business owners may handle it themselves. Payroll isn't fixed as it varies every month due to sick leaves, overtime, etc.

Here's how administrative coordinators use payroll:

Provided administrative support to recruiters, processed payroll, conducted new hire orientation, and benefits administration.
Developed and maintained current processes and procedures for oversea deployment and expatriate payroll processes.

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7. Office Procedures

Office procedures are the protocols and standards which define how the staff works together. The office procedures can be a set of rules and regulations which guide the employees and help them run the office operations smoothly. Paperwork, customer interaction, taking messages, handling calls in and out all fall under the office procedures.

Here's how administrative coordinators use office procedures:

Establish and maintain organized paper and electronic filing systems according to office procedures to ensure the expeditious retrieval of information.
Provide administrative back up for several vital roles including analyzing flow of office procedures and development of presentation materials.

8. Travel Arrangements

Here's how administrative coordinators use travel arrangements:

Supported a six-person senior team and provided backup support for five directors including travel arrangements, calendar management and meeting planning.
Provided and coordinated all day-to-day domestic and international travel arrangements and meeting planning, while working closely with other administrative personnel.

9. Office Equipment

Here's how administrative coordinators use office equipment:

Use computers and other automated office equipment daily for financial and statistical analysis, database development and related job duties.
Managed office equipment inventory tracking, leasing invoices, maintenance programs, supply inventory, and replacement recommendations.

10. Excellent Organizational

Here's how administrative coordinators use excellent organizational:

Demonstrated excellent organizational and administrative skills including a strong ability to multi task and delegate tasks to achieve efficiency.
Interacted with clients and utilized excellent organizational skills to arrange and coordinate doctor appointments and tests.

11. Excellent Interpersonal

Here's how administrative coordinators use excellent interpersonal:

Maintained public image of VMCCC by following policies and procedures and through excellent interpersonal communications.
Scheduled patients, scheduled recalls, strong interaction with doctors patients, excellent interpersonal and communication skills.

12. Phone Calls

Phone calls are a wireless or wired connection made over a telephone or a mobile phone between two people. Two parties are involved in a phone call, the caller and the receiver. A caller dials the number of the one he wants to call, and the recipient hears a bell or a tune to which he picks up the call. The call establishes a connection between them through which they can communicate. The voice is converted into signals and is transmitted through wired or wireless technology.

Here's how administrative coordinators use phone calls:

Provided communications support and assistance to ensure timely responses to inquiries including answering phone calls and email communications.
Coordinated department communications to include answering phone calls, management of correspondence, and processing of department mail.

13. Word Processing

Here's how administrative coordinators use word processing:

General secretarial duties including meeting scheduling, word processing, Power Point presentations and domestic and international correspondence filing.
Provided assistance creating word processing documents and spreadsheets to prepare journal entries and reconciled general ledger.

14. Human Resources

Human resources is a set of people in a business or a corporation that are designated to locate, interview, and recruit new employees into the company. They are also responsible to maintain the integrity of the employees and help them sort their problems out. They try to introduce and manage employee-benefit programs.

Here's how administrative coordinators use human resources:

Established positive working relationships with inter-departmental personnel in the following areas: Finance, Information Technology, Human Resources and Facilities.
Standardized systems and procedures, particularly regarding day-to-day administration and communication protocols between Sales Department, Human Resources, and Management.

15. Purchase Orders

Here's how administrative coordinators use purchase orders:

Create site-specific purchase orders to Site Acquisition and Construction activities and approval of invoices pending verification of completion of work.
Investigate customer purchase order information for accurate billing to resolve billing disputes by communicating directly with the customer.

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What skills help Administrative Coordinators find jobs?

Tell us what job you are looking for, we’ll show you what skills employers want.

What skills stand out on administrative coordinator resumes?

Dr. Mike Peterson Ph.D.

Department Chair and Associate Professor of English, Dixie State University

Writing skills have always been valued by employers, but anything that shows an ability to write, produce, or communicate in digital spaces will stand out. While employers are becoming increasingly comfortable having employees work and collaborate digitally (from home or elsewhere), they may still be reluctant to train employees how to do that. They want to see evidence that applicants will know how to use technology and stay productive without extensive training and without a supervisor having to stand behind them. That isn't to say training won't take place, but employers want to use their valuable time and resources training employees on their own systems, policies, and procedures; they don't want to have to show new-hires how to use Zoom, how to format a memo, how to write an email, or how to co-edit a document using OneDrive.

What hard/technical skills are most important for administrative coordinators?

Allison White

Associate Professor, Ohio University

In addition to production software skills, including MS Outlook, Word, Excel, and PowerPoint, we often taught database skills using MS Access. Every employer has an employee database and a customer/client database that requires input and sometimes maintenance by office personnel. Keyboarding (65+ wpm), basic bookkeeping/accounting, and filing skills are a must.

What soft skills should all administrative coordinators possess?

Allison White

Associate Professor, Ohio University

Employers have told me repeatedly that soft skills are often the most important. They will ask for my reference after I've gotten to know a student and been able to identify their communication, problem-solving, and interpersonal skills. They want someone to take the initiative yet know when to ask questions. Customer service skills and confidentiality were also voiced by our internship supervisors. Verbal and non-verbal communication is a must. The applicant must be able to write well!!

What administrative coordinator skills would you recommend for someone trying to advance their career?

Anne McConnell Ph.D.

Professor, West Virginia State University

I would encourage someone taking a gap year to branch out, seeking work experiences and employment situations that expose them to new skills and allow them to interact with a diverse set of people. Sometimes we find ourselves in a bubble-communicating with the same people, who tend to share the same ideas-and a gap year provides the opportunity to extend beyond that. Employers value employees who have open, flexible minds, and seeking out experiences that demonstrate that openness can be helpful.

What type of skills will young administrative coordinators need?

Angela Robbins Ph.D.

Associate Professor of History, Meredith College

History majors are in high demand in government, business, and non-profits because of the knowledge and skills they gain in the classroom. History majors, in particular, are especially good at contextualizing-that is, explaining how an event or discussion fits within the big picture. This includes how things that are going on today-such as the Capitol riot on January 6-connects to the Constitution, the balance of powers, the way democracy works, and related issues such as the implications of propaganda and misinformation. This goes well beyond merely expressing an opinion or debating two sides of an issue. Students of history do their research and practice skills of analysis, collecting and scrutinizing evidence rather than taking something at face value or only relying on a single source. We take sources apart to evaluate the credentials of their creators and search for bias. We examine sources from various creators so we take into account multiple experiences and points of view. Then we synthesize-or bring the sources together-in order to communicate what it all means. These skills are desired by employers and translate well into many careers and work environments. Seeking good evidence to answer questions and solve problems, whether that's in the classroom today or working with clients later, is a skill that employers highly value.

Students are practicing other skills that are necessary to success in the workplace, whether that will be in person or online. Time management, seeing a project through from start to finish, hosting and contributing to meetings, working on a team-whether it's two people or ten-and creating appropriate types of presentations to communicate ideas are all things our students can tell their employers they will come in with so they can hit the ground running. In addition, our majors develop self-awareness, empathy, and an appreciation of diverse opinions and approaches to problems through investigation of the life experiences of historical figures and their classroom discussions with classmates. Certainly, every employer wants you to learn the specifics within their sector, but these skills are fairly universal and will benefit majors as they move from the classroom to career.

What technical skills for an administrative coordinator stand out to employers?

Christi Patton Luks

Professor (NTT) and Associate Chair for Academic Affairs, Missouri University of Science & Technology

I've always felt that the most important thing we teach our students is problem-solving skills. The students who can readily relate the theory to their practical experience to develop new solutions are the most valuable. Engineering students that are active on design teams or took advantage of internships and co-ops are in great position for this.

Do you want to know more?

List of administrative coordinator skills to add to your resume

The most important skills for an administrative coordinator resume and required skills for an administrative coordinator to have include:

Customer Service
Patients
PowerPoint
Data Entry
Provides Administrative Support
Payroll
Office Procedures
Travel Arrangements
Office Equipment
Excellent Organizational
Excellent Interpersonal
Phone Calls
Word Processing
Human Resources
Purchase Orders
Administrative Functions

Front Desk
Expense Reports
Financial Reports
Administrative Tasks
Meeting Minutes
Coordinators
Event Planning
Telephone Calls
HIPAA
SharePoint
Calendar Management
Background Checks
Scheduling Appointments
Office Operations
Office Management
Clerical Support

Conference Calls
Administrative Problems
Kronos
Administrative Assistance
Statistical Reports
Medicaid
PeopleSoft
Google Drive
Direct Reports
Hippa
Financial Statements
Inventory Control
Provide General Support
Insurance Verification
QuickBooks
Bank Deposits

Updated January 8, 2025

Zippia Team

Editorial Staff

The Zippia Research Team has spent countless hours reviewing resumes, job postings, and government data to determine what goes into getting a job in each phase of life. Professional writers and data scientists comprise the Zippia Research Team.

Updated January 8, 2025

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