Administrative coordinator jobs in Worcester, MA - 1,046 jobs

Build the Backbone of a High-Growth Organization At City Wide Facility Solutions - Boston, we help commercial properties across Central and Eastern Massachusetts simplify facility management through a single point of accountability. As a leader in the managed services space, we connect clients with top-tier vendors and ensure seamless execution across janitorial, maintenance, and specialty services. We're looking for a detail-oriented, highly organized Administrative Coordinator who thrives behind the scenes-keeping processes tight, documentation accurate, and operations running smoothly. This role is critical to ensuring strong internal workflows, compliance, and exceptional service delivery. What You'll Do: Support Core Operational Processes Prepare Client NJS and supply quotes for the Operations team Issue NJS confirmations to Independent Contractors Assist with administrative coordination across multiple operational workflows Insurance & Compliance Management Ensure all active Independent Contractors have current Certificates of Insurance (COIs) on file Coordinate with City Wide's insurance agent to obtain accurate COIs for new clients Maintain and update all insurance documentation within the City Wide system New Client Onboarding & Starts Lead administrative aspects of new client onboarding, including welcome communications, CRM setup, and key inventory Support Vendor Sourcing & Compliance by scheduling Independent Contractor walkthroughs Prepare and issue Contracts for Services to Independent Contractors for new accounts Ongoing Client & Data Management Maintain accurate, up-to-date client and contractor data in the CRM Organize and manage operational documents within SharePoint Assist with updates to existing client agreements, scopes of service, and insurance as needed Why Join City Wide: Stable, full-time role with consistent hours Comprehensive benefits package: medical, dental, vision, life, FSA & HRA 401(k) with company match Generous paid time off, including holidays and volunteer time Exposure to multiple areas of business operations with room to grow Collaborative, fast-paced environment where your organization skills make a real impact What You Bring: Strong organizational skills with the ability to prioritize and manage multiple tasks Excellent attention to detail and commitment to accuracy Clear, professional written and verbal communication skills Ability to meet deadlines in a fast-moving environment Comfort working with CRMs, document management systems, and administrative workflows Professional demeanor and ability to work with a wide range of personalities Valid driver's license and willingness to visit client sites as needed If you enjoy process, precision, and keeping operations running efficiently, this is an opportunity to play a key role in a growing organization where your work directly supports client satisfaction and internal success. Join City Wide Facility Solutions - Boston and help power the operations behind our growth

Arthur Murray has transcended dancing since 1912. Through the years, dance has become popular not only through movies, but recently with TV show such as “Dancing with the Stars,” “So you think you can Dance,” and “America's got Talent.” Not to mention social media and Youtube. Today, our company continues to grow and modernize the art of dancing - From the Foxtrot and Waltz, Rock Swing & Hustle, the passionate Tango, and to the recent trend of Latin dances such as salsa, bachata, and merengue. The Arthur Murray Dance Studio of Cambridge is seeking charismatic individual to support the executives and studio in their day-to-day job responsibilities while demonstrating an ability to work independently and meet deadlines effectively. This is a unique role that combines back end studio operations along with "front of the house" new student management & sales, where you will help enroll new students in their foundation program and get them off to a great start in the studio. The role is two parts: New Student Associate: Front end sales to get new students enrolled on their foundation program Handle inquiry phone calls & correspondence to get new students scheduled New student information chats and enrollments to assist students development and involvement in the studio Manage team members with new student operations to ensure high quality experience Administrative Responsibilities include but are not limited to: Maintain studio schedule and accurate student records Accurate records of studio expenditures and operate within assigned budgets Communicate in timely and engaging manner with students through phone calls, email & text Create and update social media sites, advertisements, and weekly newsletters Communicate efficiently with students and clients including scheduling appointments. Oversee account receivables and maintain studio performance reports Deliver 5 star hospitality Qualifications: Written and verbal communication skills Sales skills Team Management & Organizational Ability Computer skills - MS Office, Google workplace, and Canva Potential Promotion to Office Manager role Job Type: Full Time Monday to Friday (1230pm-930pm). Occasional weekend events Pay Range: $40,000-$54,000 (depends on experience) Benefits: Employee discount Holiday/Sick Pay IRA contribution Supplemental pay types: Bonus pay Experience: Customer service: 1 year (Preferred) Work Location: One location

We are looking for an accomplished office coordinator with a positive attitude, strong work ethic, and polished presence for our Woburn headquarters. This role provides significant opportunities for professional development and upward mobility, including the potential to assume supervisory responsibilities. Primary responsibilities: Commercial lease processing Database entry and maintenance Report production Executive team support Various high-level administrative functions The preferred candidate will possess: Experience supervising staff Capacity to solve problems independently and work with minimal supervision Thorough knowledge of common office administrative practices, procedures, systems, and equipment, and the ability to troubleshoot and liaise with IT personnel Experience with Constant Contact preferred, but not required Required qualifications: Minimum of 5 years' experience supporting senior management Exceptional organizational skills and attention to detail Ability to prioritize and manage multiple assignments in a busy office environment Ability to exercise discretion and maintain confidentiality Advanced computer skills, including demonstrated proficiency in Microsoft Office, and the ability to quickly learn new platforms About Cummings: Cummings Properties has a long history of giving back to the community. The large majority of its buildings are owned by Cummings Foundation, its philanthropic affiliate, with all rental profits benefiting greater Boston nonprofits. Learn more at *********************************** In addition to unlimited career advancement and growth potential, we offer a comprehensive compensation and benefits package that includes: Medical, dental, vision, life, and disability insurance Cummings Properties Employee Trust (equity compensation) Competitive compensation and opportunities for bonuses Paid holiday, vacation, sick, and personal time 401(k) retirement savings plan with generous Company match Tuition Reimbursement Charitable gift match up to $2,000 annually, plus the opportunity to direct an additional $2,000 in Company funds each year to a local nonprofit of your choice Pay range is $32-$35 per hour NOTE: Candidates must be able to work on site. This is not a remote or hybrid position. Interested applicants are encouraged to send a cover letter, resume, and compensation expectations to *******************. Cummings Properties is an Equal Opportunity Employer. In the interest of the safety and health of our employees and clients, we maintain a ZERO TOLERANCE policy in regards to prohibited drug use and alcohol or marijuana abuse. More information about the Cummings organization is available at **************** and ***************************

EWC Insurance Solutions, in partnership with Chubb, specializes in providing custom insurance coverage for luxury watches, jewelry, handbags, and fine art. We offer policies that insure belongings at their true market value, along with proactive annual valuations, automatic coverage for new acquisitions, and discounts for clients with high-security measures. Known for our concierge-level service, expert claims management, and a focus on worldwide protection, we are a trusted choice for collectors globally. Our team is dedicated to delivering tailored solutions and seamless customer experiences. Role Overview European Watch Company is seeking an Insurance Operations Coordinator to support the in‑house insurance department with day‑to‑day administration and coordination among clients, agents, and carrier partners. The role is primarily focused on insurance operations and lead management. Full-Time Position In person @ our Boston Boutique Key responsibilities Prepare, review, and process insurance documentation; maintain organized digital records and assist with scheduling and calendar management. Manage and track inbound leads; support lead qualification, routing, and follow‑up activities to drive new business opportunities. Support growth, marketing, and client engagement initiatives within the insurance department. Professional written and verbal communication skills for interacting with high‑net‑worth clients, underwriters, agents, and internal stakeholders via email, phone, and formal correspondence. Skills and competencies Demonstrated ability to learn workflows and operational processes quickly in a fast‑paced environment. Attention to detail and accuracy in data entry, document review, and policy or schedule comparisons. Professional written and verbal communication skills for interacting with high‑net‑worth clients, underwriters, agents, and internal stakeholders via email, phone, and formal correspondence. Proficiency with Google Workspace and comfort working in insurance platforms, CRMs (such as HubSpot), and document management systems. Strong organizational skills with the ability to prioritize in a deadline‑driven setting.

About the Role: A Chemtek is seeking a motivated and detail-oriented Operations Coordinator to support daily operations across production, procurement, inventory, and sales. Working closely with company leadership, you will help ensure efficient coordination between lab and business functions. . As the company grows, you'll have clear opportunities to expand your responsibilities and advance within a dynamic, fast-paced environment. Responsibilities: Sales Support Prepare and issue customer quotations based on pricing and lead-time guidance. Track inquiries, follow-ups, and order status through CRM or ERP systems. Communicate with customers regarding quotations, documentation, and delivery updates. Procurement Request and compare vendor quotations for chemicals, packaging, and consumables. Create and track purchase orders to ensure timely delivery of materials. Maintain supplier records, certifications, and compliance documentation. Inventory Management Record and update material movements in the inventory system. Perform regular stock checks and reconcile discrepancies. Monitor inventory levels and coordinate reorders as needed. Shipping and Receiving Receive incoming materials, verify documentation, and ensure proper labeling and storage. Prepare outgoing shipments, including packing lists, labels, and carrier coordination. Follow applicable shipping regulations for chemical products (e.g., DOT/IATA). Production Support Assist in scheduling and coordinating production activities based on material availability and sales orders. Maintain accurate batch records and product documentation for traceability. Support general lab organization and workflow efficiency. Qualifications: Required: Bachelor's degree in chemistry, operations, logistics or similar. Proactive and open attitude to learn and take on new tasks. Detail oriented personality and approach to work. Excellent organizational and communication skills. Ability to work independently and solve problems independently. Work in-person 5 days a week at offices located in Woburn, MA Proficient in Microsoft Suite (Word, Excel, etc...) Preferred: Experience in a laboratory, manufacturing, or logistics setting. Experience working with ERP software Experience working with ChemInventory or similar inventory tracking software Compensation: Salary is commensurate with qualifications and experience Bonuses and incentive compensation Benefits: 401k retirement program with company matching. paid holidays, paid sick leave, paid vacation, medical, vision, and dental insurance About Us: A Chemtek Inc. (ACT) is an ISO 9001 certified organic chemistry and analytical laboratory based in Woburn Massachusetts. ACT specializes in providing organic reference materials and custom synthesis services for our customers in the fields of pharmaceutical research, food, environmental analysis and more. Our mission is to provide scientists working in the analytical chemistry field that make life and the environment safer, healthier, and more sustainable. For additional information, please visit our website *****************

Job Title: Administrative Assistant Shift: 7:30 am - 5pm EPIC experience required Front desk and customer service experience required Administrative skills, including data entry, filing, scheduling, and record management Ability to handle multi-line phone systems; previous call center experience preferred Strong organizational skills with attention to detail Ability to multitask in a fast-paced environment

Job Title: Administrative Assistant Duration: 3 Months- Additional support, Possible for extension Shift: M-F 8am - 5pm As an Administrative Services Coordinator, you will provide administrative support to a department or manager. You'll answer, screen and forward telephone calls, greet customers and resolve customer complaints. Day-to-Day Responsibilities: Calendar Management - Schedule and coordinate meetings, appointments, and events. - Maintain accurate and up-to-date executive and team calendars. Expense Reporting - Prepare, review, and submit expense reports. - Track reimbursements and ensure compliance with company policies. Ordering & File Organization - Manage office supply orders and maintain inventory. - Organize and maintain filing systems (digital and physical). - Ensure documents are properly archived and easily accessible. General Administrative Support - Support ad hoc administrative tasks as needed. Software skills: - Basic computer functions - Knowledgeable in Microsoft (Word, Excel, PPT) - Outlook, email management Years of Experience: at least 2 years of relevant experience Education: Bachelor's degree preferred, but not required. Equivalent professional experience will be considered Interview Process: 1 virtual and/or 1 onsite

📍 Downtown Boston - Financial District We are a fast-growing AI language technology startup seeking a reliable and proactive Administrative Assistant to support our management team and keep our office running smoothly. This is a great opportunity for someone who is organized, resourceful, and enjoys working in a professional, dynamic environment with the flexibility of a part-time schedule. A proactive, creative, and high-energy approach will be especially valued. What You'll Do Provide office administration and executive support Manage scheduling, travel arrangements, and phone calls Assist with bookkeeping and basic accounting tasks Help coordinate events, meetings, and occasional candidate screenings Support annual tradeshows, marketing events, and special projects Any other tasks assigned to What We're Looking For Proven experience as an Admin/Executive/HR Assistant Proficiency in Microsoft Excel; tech-savvy Strong organizational, communication, and problem-solving skills Outgoing, professional, and independent, with good writing ability Second language preferred | Associate degree or higher What We Offer Modern office in Boston's Financial District Stable Monday to Thursday weekly schedule A meaningful role in a supportive, growing team

The Patient Administrative Assistant will ensure efficient operation of the healthcare facility and assist with direct patient services. Their duties and responsibilities include: Answer and direct phone calls in a polite and friendly manner Register new patients and update existing patient demographics by collecting patient detailed information Schedule and confirm patient appointments, follow-ups, and procedures Process patient billing and payments Organize and maintain patient waiting areas as well as office files and records Assist patients with forms and paperwork, explaining procedures, and answering questions Communicate with healthcare professionals and patients regarding appointments, cancellations, and rescheduling Ensure compliance with medical laws and regulations Order office supplies and maintain inventory Coordinate with insurance companies for claim management and patient insurance verification Maintain patient confidentiality, following HIPAA guidelines Qualifications A bachelor's degree is required 1-2 years of work experience as a Healthcare Administrative Assistant or similar role Knowledge of healthcare systems and medical terminologies Understanding of medical billing procedures Proficient in MS Office (MS Excel and MS Outlook, in particular) Strong organizational and multitasking skills Excellent communication and interpersonal abilities

Administrative Assistant Duration: 3 months (potential extension) Departments: Urgent Care, Adult primary care, Neurology, Urology, and many more. In This Role, You Will: Support department leadership with administrative tasks. Greet and assist patients/visitors; manage calls and inquiries. Schedule appointments, update medical records, and process co-pays. Coordinate with staff and manage physician calendars. Epic is highly desired. What You Bring: 2 years of administrative (healthcare preferred). Strong communication and multitasking skills. Professionalism and attention to detail. Proficiency in Microsoft Office and scheduling systems.

Wayne J. Griffin Electric, Inc. is a leading electrical contractor with over 1500 employees across New England and the Southeast. We believe our strength comes from the talented, dedicated people who choose to be part of our team, and our commitment to supporting each employee's growth and well‑being. We are looking for a full-time Administrative Assistant who will work as part of a dynamic team that provides critical support to our Project Management efforts. This role has high visibility to top leadership and potential for growth within the organization. Responsibilities Include: Support the Project Management team in preparing, finalizing and submitting all written correspondence Navigate town websites to submit construction permits withing the New England Area Collaborate with Project Management and accounting teams to accurately complete proposal requests Maintaining and updating shared database and templates Assist with front desk support and other miscellaneous tasks to support internal departments. Must Haves: Exceptional written communication skills Strong attention to detail Proficiency in Microsoft Office applications and strong typing skills, experience in Adobe or Bluebeam a plus Ability to stay organized, multitask, and adapt to changing priorities in a fast-paced environment Excellent follow-up skills and attention to deadlines We offer a comprehensive and highly competitive benefits package that includes health, dental, life, and long‑term disability insurance, in addition to a generous retirement plan, wellness programs, paid time off, and annual tuition reimbursement of $2,000. At our organization, continuous professional development is a core value, and ongoing education is both supported and encouraged at every level. Advance your career with an organization that invests in you! With over 45 years in the industry our culture is collaborative, team-orientated and results focused. We strive to help our employees to grow and achieve their career desires, through training, education, and mentorship. Visit us at our website: ***************************** to learn more. Take the next step in your career and let us learn about you! Apply now: ************************** An Equal Opportunity Employer

Job searching is a lot better with someone in your corner. Kelly Professional & Industrial is seeking an Administrative Assistant at a pharmaceutical company. Sound like something you're interested in? We'll be here every step of the way to help you through the process, because we think job searching needs an upgrade (and a sidekick). Why you should apply? $28 per hour Health, Dental, Vision, and PTO benefits. Monday-Friday Work Schedule 830am-5:30pm Access to outstanding Kelly perks via **************************************** What's a typical day as an Administrative Assistant? o Management of PGA administrative items in Astellas systems including but not limited to Concur, ECHO, LMS, SHAREPOINT, TEAMS, ARIBA, o Schedule Meetings and ensure effective overall calendar management. [Global time zone management experience required.] o Managing Calendars for a group or team. o Travel Coordination, Expense Reports, Invoice preparation and tracking, and facilitation of contract review and approval o Develop with direction Annual Budget Management and Analytic reports. o Assist with personnel On and Off boarding. (Resource Management) o Prepare Communications, Announcements & Newsletters, and Presentations. o Assist with the development and processing of Purchase Orders and Contract Management. o Microsoft Office Suite proficiency in Visio, Excel, SharePoint, Outlook & Power Point. o Virtual Meeting Management - MS Teams and ZOOM. o Strong oral communication skills, advanced writing, editing and correspondence skills. o Ability to collaboratively problem solve with other administrative assistants and functions such as accounts payable, security, building maintenance, finance, and so forth o Will require the individual to take initiative, use discretion and judgment as related to confidential matters and problems regarding project, department, or division-related work, and update the manager on status. o Interact with various levels of management on a day-to-day basis, handling very confidential documents and materials. o Roster and Distribution list management. o Vendor communication and management. If you are interested please send your resume via email to *************************

Title: Administrative Assistant Schedule: Monday-Friday, 8:00 AM-4:30 PM Reports to: Three Financial Advisors Employment Type: Temp-to-Hire We are seeking a highly professional, detail-oriented Client Service Administrator to support a busy financial advisory office. This role is client-facing and service-driven, with significant interaction via phone, email, and in person. The ideal candidate is a strong administrator with excellent communication skills, advanced Excel capabilities, and the ability to manage multiple priorities in a fast-paced environment. Key Responsibilities Client Onboarding and Account Setup Prepare and process new account paperwork for brokerage, advisory, retirement, and insurance accounts Collect, verify, and maintain client identification and compliance documentation, including KYC and AML requirements Enter, update, and maintain accurate client data in CRM and portfolio management systems Coordinate with custodians to ensure timely account openings and online access setup Account Maintenance Process beneficiary changes, address and contact updates, and name changes Facilitate account transfers, including ACATs, IRA rollovers, and direct transfers Link and consolidate accounts for reporting and household views Initiate, track, and follow up on service requests with custodians Money Movement and Distributions Set up and process systematic contributions and withdrawals Execute ACH and wire transfer requests Process Required Minimum Distributions and other withdrawals, including appropriate tax withholding Investment Transactions (Under advisor instruction and within licensing requirements) Place and confirm trades, rebalances, and model changes Prepare trade confirmations and monitor execution status Insurance and Annuity Processing Submit and track applications for life, disability, long-term care, and annuity products Coordinate underwriting requirements with clients and insurance carriers Process policy changes, beneficiary updates, and policy deliveries Compliance and Recordkeeping Maintain complete and compliant client files, both digital and physical Log client communications in accordance with firm and regulatory standards Assist with delivery of required disclosures and compliance forms Support compliance initiatives by safeguarding confidential client information and adhering to data security and privacy policies Meeting Preparation and Follow-Up Prepare client review meeting materials, including performance and allocation reports Update financial planning software with current and accurate client data Send meeting confirmations, reminders, and post-meeting follow-up items Client Communication Serve as the primary point of contact for client service needs Respond promptly and professionally to account and service inquiries Provide clear updates on pending requests and required documentation Deliver exceptional customer service to build and maintain strong client relationships Additional Duties Answer phones and resolve client service issues within scope and capacity Support general administrative needs in a busy office environment Qualifications and Skills Strong administrative and organizational skills with a high level of professionalism Excellent verbal and written communication skills Advanced proficiency in Microsoft Excel, including reporting and pivot tables Comfort working directly with clients in person, over the phone, and via email Ability to manage multiple advisors and competing priorities Prior financial services or banking experience preferred but not required

Administrative Assistant / Receptionist 📍 Lynnfield, MA (On-site) 🕒 Mon-Fri | 8:00 AM-5:00 PM 💰 $55,000-$60,000 + Benefits 📄 Full-Time We're partnering with a well-established CPA firm on the North Shore that's hiring an Administrative Assistant / Receptionist to support daily office operations and serve as the first point of contact for clients. What You'll Do Greet clients and manage front desk operations Answer phones, schedule appointments, and assist with documents Prepare correspondence and maintain files Support CPAs and tax staff during busy season What They're Looking For 3+ years of admin or receptionist experience Prior accounting firm experience a plus Strong communication and client-service skills Proficiency in Microsoft Word & Outlook Organized, detail-oriented, and professional

Administrative Assistant Contract: 13 weeks Shift: 8hr Day shift Weekly hours: 40hrs (Mon to Fri) Pay: $18 to $20 per hour The ideal candidate will exhibit high standards, excellent communication skills, and have an ability to take initiative, and prioritize daily tasks. A strong ability to take charge and meet tight deadlines will ensure your success in this multi-faceted role. Requirements: EPIC experience required. Front desk, customer service, admin skillset experience required. Previous call center experience preferred. 2+ years of experience as an Administrative Assistant.

📌 Administrative Support 🌱 Entry-Level | Finance Industry Exposure 🏢 Onsite: 100% Onsite (5 days/week) 📅 Contract: 6 months 💰 Pay: $17/hour 👥 Openings: 4 This is an entry-level administrative role supporting document processing for a finance-related team. Ideal for candidates looking to gain hands-on experience in a professional office environment. 📂 Responsibilities Review and organize documents Verify basic information on paperwork (names, numbers, signatures, etc.) Assemble and prepare documents for mailing Scan documents using internal systems Assist with general administrative and documentation tasks ✅ Requirements High School Diploma required Some experience working with documents, paperwork, or administrative tasks Basic computer skills Attention to detail and willingness to learn Ability to work onsite full-time 🌟 Nice to Have (Not Required) Previous office, admin, or clerical experience Interest in gaining exposure to the finance industry

***This role starts as a 6 month contract and could convert FTE after*** Practice Assistants play an integral part in the operations of our community-based physician practices. Dedicated to administrative support, these Coordinators serve as the gatekeepers of our practices and ensure that teams are delivering the highest quality experience, exceeding our patients' expectations. Support responsibilities may include: · Provides Departmental support by performing receptionist and clerical duties · Scheduling patient appointments · Answering the telephone system promptly and gathering screening information; taking, relaying, and managing messages and/or providing routine information. Retrieving voicemail messages, returning calls, and forwarding messages as needed · Referral management and health insurance payor review. · Organizing and maintaining patient records, logs and other controlling systems; retrieving files as needed. Developing and maintaining systems to assure accurate, confidential, retrievable information · New patient coordination · Other special projects and administrative tasks that are assigned Qualifications Whether you are seeking to gain more experience in the healthcare industry or a proven healthcare professional seeking a new challenge, this role is the opportunity for you. We are looking for well-rounded professionals who can multi-task, prioritize, and thrive in a high-volume outpatient setting! When hiring, we look for candidates who possess not only the relevant skills and competencies, but also positive attitudes, empathy, and genuine passion for the work. · High School graduate or equivalent required · Associate's degree preferred · A minimum of two years of medical office experience preferred

Collette is seeking a Air Operations Coordinator to join our Air Team. This is a hybrid role based at our headquarters in Pawtucket, RI. Let Us Show You the World There has never been a better time to be in the travel industry. See the world, connect with others, and experience the immersive benefits of one of the trendiest industries when you join the Collette team! As the longest-running tour operator in North America, our family-owned business leads the industry in innovation and expertise. Collette's passionate team works hard to fulfill travel dreams and is always looking for talent that will help to shape the company's future. Being part of the Collette team means having a willingness to grow, a desire to learn and ask questions, and a zest for seeing the world. From giving back to local communities to creating incredible experiences for a world of travelers and being part of a value-oriented team that cares for one another - Collette is all about the people. So, what are you waiting for? Your journey starts here. Job Summary: This position reports to the Manager of Air Operations and is responsible for securing air using our airline contracts and accurately calculating the price to the customer for all retail passengers on all of Collette's tour series. Each coordinator's goals are to obtain the best possible air schedule for our clients, at a reasonable cost to the customer and provide a timely turn around on all requests. Primary Functions: Create air reservations for all standard bookings in NEO, where the air server was unable to successfully make an air reservation. Calculate pricing for all air reservations created to ensure appropriate margins are met. Work all special requests made on retail reservations in a timely manner. Responsible for proofing all air reservations created by the Air Server in NEO to ensure all standards of quality are met. Verify that the reservation was priced correctly according to our contracts. Verify that the flights chosen meet all time restrictions on the package our customers are booked on. Verify that all connection times meet standards described in our policies as well as each airlines minimal connection policy. Request Seat Assignments, Wheelchair Request, Special Meal request or any other special needs with the carriers booked. Process Frequent Flyer information over to the airline. Coordinate any changes on retail air reservations and provide a timely turn around on those requests. Assist with re-protecting passenger's air due to any schedule changes on retail air reservations when the airline has protected the passengers on schedules that no longer meet minimal connection times and/or time restrictions on the tour package booked. Research all service issues and determine best action for recovery resolution and report back to Manager. Responsible for covering emergencies on pre-scheduled Saturdays/Holidays throughout the year. Perform special projects and other related duties as assigned or directed by the VP of Operations, Manager of Air Operations and Retail Air Team Lead. Maintain clean, organized, and neat work environment at all times. Knowledge and Skills: Bachelor's degree preferred but not necessary Two years of experience desired that is directly related to the duties and responsibilities specified. Skill in customer service Knowledge of air operations, quality control procedures and reporting documentation requirements. Knowledge of a GDS system (Sabre, Amadeus) preferred, but not required. Microsoft Office program experience Ability to work as part of a Team environment Ability to communicate effectively, both orally and in writing. Ability to include organizing, prioritizing, and scheduling work assignments. Ability to foster a cooperative work environment. Strong interpersonal and communication skills and the ability to work effectively with a wide range of constituencies in a diverse community. Ability to create, compose and edit written materials. Ability to plan and organize to optimize productivity Ability to analyze and solve problems. Pay range starting at $19.50/hr

About the Opportunity Under the guidance of the Chair, the Administrative Officer provides administrative support for the operation of the English Department. This includes supporting the Chair in managing multiple budgets, in addition to helping manage the budget of faculty members with external grants; scheduling courses; managing the office; maintaining all personnel files; and coordinating materials for merit, tenure and other faculty reviews. They coordinate all departmental reporting requirements; identify, gather, and analyze data for departmental initiatives, and produce reports and budget requests. The Administrative Officer serves as the first contact for new departmental hires and coordinates faculty searches, visitors, and hiring of part time employees. The Administrative Officer also supports the Writing Program. This includes supporting the program director in managing the budget; scheduling courses; and identifying, gathering and analyzing data for program initiatives, reports and budget requests. QUALIFICATIONS Bachelor's degree in related field required, Master's preferred, with five or more years of progressively responsible administrative support experience in a fast-paced and service-oriented environment or relative combination of education and experience required. Ability to work in a flexible and innovative environment with an expanding role and shifting responsibilities. Strong interpersonal and written communication skills (including very strong writing and proofreading skills) required. High degree of diplomacy, customer service and organizational skills required. Ability to handle multiple tasks, set priorities, respond to last minute requests, solve problems, act with discretion, adapt to change, and maintain professional demeanor at all times. Willingness to be proactive, take initiative and ownership. Ability to work independently and as part of a team. Sound judgment and ability to deal effectively with matters of highly visible and confidential nature is essential. RESPONSABILITIES Administrative Management and Support Provide administrative management for the department and related programs Serve as first point of contact for faculty, staff, students, and visitors Prepare, process, and maintain departmental records, including personnel files, curriculum materials, student evaluations, tenure materials (including preparing tenure and promotion dossiers when needed), sabbatical proposals, merit evaluations, and other needed documentation. Disseminate information to and from all faculty members Assist the Department Chair and directors with projects as needed Financial Management and Personnel Transactions Participate in appropriate university training sessions for financial and human resources activities and other tasks. Process all personnel transactions including hiring of part-time faculty, work study students, and extra compensation. Process departmental financial transactions including invoices, reimbursements and corporate card reconciliations and journal vouchers. Serve as the department contact with the Dean's Office, Human Resources, and Accounts' Payable for financial and personnel transactions. Office Management Hire, schedule and train work-study and co-op students. Supervise Administrative Coordinator and ensuring their success with responsibilities. Order supplies, equipment, textbooks, and other supplies as needed. Respond to inquiries and answer correspondence in a professional and timely manner. Track office assignments and assist with office relocation logistics as needed. Events and Marketing Support events and programming and coordinate with Dean's Office contacts as needed to ensure effective execution from start to finish Take initiative to provide a high-quality experience for event attendees and provide excellent customer service to attendees, speakers, and vendors. Maintain the Department's websites and manage marketing and communications tasks including e-mail, newsletters, social media, publications, and marketing materials. Position Type General Administration Additional Information Northeastern University considers factors such as candidate work experience, education and skills when extending an offer. Northeastern has a comprehensive benefits package for benefit eligible employees. This includes medical, vision, dental, paid time off, tuition assistance, wellness & life, retirement- as well as commuting & transportation. Visit ************************************* for more information. All qualified applicants are encouraged to apply and will receive consideration for employment without regard to race, religion, color, national origin, age, sex, sexual orientation, disability status, or any other characteristic protected by applicable law. Compensation Grade/Pay Type: 107S Expected Hiring Range: $52,820.00 - $74,607.50 With the pay range(s) shown above, the starting salary will depend on several factors, which may include your education, experience, location, knowledge and expertise, and skills as well as a pay comparison to similarly-situated employees already in the role. Salary ranges are reviewed regularly and are subject to change.