TurboTax Online Customer Support Agent
Remote administrative/customer support job
Work from home with TurboTax Product Expert
Get paid $18.50 per hour¹
Get a $405 Certification bonus³
Work from home & set your own flexible schedule between 8am EST and 12am midnight EST Monday to Sunday⁴
Earn an additional $5/hr from April 9-15 for all hours worked
Fast 24 hour Certification³
As a Customer Service Representative, you will help TurboTax customers by answering their questions concerning TurboTax products and tax return software. Most of these questions concern Downloading, Logging In, Getting Started with Basic Navigation, Importing Documents, Printing and Filing and very basic Tax questions. We'll give you amazing continuous support for everything.
Get paid $18.50 per hour¹
Earn a $405 Bonus just for participating in getting certified as a TurboTax Product Expert³
$5.00 per hour Turbo Bonus Boost: Enjoy the bonus from April 9th through 15th with unlimited hours available, must work a minimum of 8 hours each day on April 13th, 14th, and 15th to qualify
Certification takes place over 3 days
Build your own schedule with flexible hours anytime between 8am EST and 12am midnight EST Monday to Sunday⁴
Minimum 25 hours per week required, want to work more? Go for it!¹
You'll be assigned an SME (Subject Matter Expert) who will support you during live calls. Plus Support an (MPS) Marketplace Performance Specialist as your advocate
Required Experience & Skills To be successful in this Gig as a Service Provider for TurboTax you will need to be proficient in the following:
This role doesn't require any specific accounting background. We're looking for enthusiastic individuals who are eager to learn and help TurboTax customers with their questions.
Strong communication is key in assisting customers with TurboTax products and tax return software. You'll need to articulate solutions clearly and empathetically.
The ability to understand and empathize with our customers needs while driving innovation and providing top-notch service.
Customer Support, Customer Service, Collection Representative
Administrative/customer support job in Columbus, OH
"All candidates must be directly contracted by ASK Consulting on their payroll and cannot be subcontracted. We are unable to provide sponsorship at this moment".
Job Title: Customer Support, Customer Service, Collection Representative
Location: Columbus, OH 43219, USA
Duration: 12+ Months Contract
Pay Range: $20-22.22/hr.
Job Description:
Provide dedicated one-on-one client support throughout the inheritance process
Communicate proactively with clients and beneficiaries via phone and email to ensure transparency and empathy
Process and follow up on client service requests to ensure timely and accurate completion
Set and manage client expectations in line with internal Service Level Agreements (SLAs)
Deliver world-class customer service to internal and external stakeholders
Research, resolve, and escalate issues efficiently to ensure client satisfaction
About ASK: ASK Consulting is an award-winning technology and professional services recruiting firm servicing Fortune 500 organizations nationally. With 5 nationwide offices, two global delivery centers, and employees in 42 states-ASK Consulting connects people with amazing opportunities
ASK Consulting is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all associates.
Customer Support Associate
Administrative/customer support job in Columbus, OH
Customer Support Associate - 2 Openings
Store Hours: M-F 10A-6P, Sat: 11A-5P
1300 Aida Dr. Reynoldsburg, Ohio, 43068
Must Haves:
Basic computer skills - Understanding of Microsoft Office Suite
2-5+ years of Customer Service experience and/or Sales experience
Organized, reliable, & meet deadlines
Strong written and verbal communication skills
Retail experience
Microsoft Office/ Teams
Plusses:
Logistics experience/supply chain experience
Experience with FedEx, UPS, USPS, etc.
Day to Day:
This is a great opportunity to work for an international Logistics any Supply Chain company. As the Customer Service & Sales Associate, you will have the potential opportunity to grow within Operations as well. You will be opening and closing the store each day, helping customers with shipment rate quotes, logging data, and much more! You will be servicing customers in the store, with some over-the-phone support as well. You will also be able to reach out to other team members for any questions that need to be escalated.
Work From Home Customer Phone Support Specialist (Remote USA Only)
Remote administrative/customer support job
Our organization is expanding its remote support operations and is currently hiring Customer Phone Support Specialists to work from home across the United States. This is a legitimate remote position designed for individuals seeking professional and consistent customer service work.
As a Customer Phone Support Specialist, you will handle inbound phone calls from customers who require assistance with general questions, service inquiries, or basic account-related concerns. This role is strictly inbound, and there is no requirement for outbound calls, sales goals, or commission-based activities. The emphasis is on delivering clear, accurate, and courteous assistance during every interaction.
Your responsibilities will include answering incoming calls in a timely manner, listening carefully to customer concerns, following established support procedures, and documenting call information accurately within internal systems. Training and onboarding support will be provided to ensure you are fully prepared before working independently, with ongoing guidance available to support quality performance.
This position is well-suited for individuals who are organized, reliable, and capable of managing their time effectively while working remotely. Maintaining professionalism, consistent attendance, and clear communication is essential. Previous customer service experience is helpful but not mandatory, as full training is provided.
Candidates must be legally eligible to work in the United States and possess strong verbal communication skills in English. Basic computer knowledge, reliable internet access, and a quiet home workspace are required to meet daily performance expectations.
We offer a clear and honest hiring process with no upfront fees. All job-related details, including compensation, scheduling flexibility, and performance expectations, are discussed transparently during the interview process. Qualified applicants will be contacted for the next steps.
Customer Support Specialist
Administrative/customer support job in Columbus, OH
/Details:
Are you ready to join a Fortune 500 global financial services firm where accuracy, client care, and operational excellence drive everything we do? Do you excel under pressure, communicate with clarity, and thrive when details matter? If so, you'll be a perfect fit for an open contract position we are hiring for!
Join a premier global financial institution renowned for its unwavering commitment to integrity, client-centric solutions, and operational excellence. With a legacy spanning decades, this firm is actively hiring a Customer Support Specialist to join its team in Columbus, Ohio.
Important Details:
6-month contract (Temp to Perm Goal)
Columbus, Ohio (on-site)
$19.17/Hour Pay
PTO, 401K retirement savings, healthcare coverage, supplemental coverage
Responsibilities Include:
Responding to client inquiries via phone with professionalism and accuracy, assisting with a wide range of brokerage-related questions, including account details, transactions, and general financial services, while ensuring all responses align with internal quality and compliance standards.
Supporting clients with digital platforms, providing guidance and troubleshooting for the brokerage's online portal and mobile app-resolving login issues, navigating features, and ensuring a smooth digital experience.
Assisting with Brokerage Cash Management services, including debit cards, check-writing, and funds transfers-ensuring clients understand and can effectively use the full suite of cash management tools available to them.
Consistently meeting performance goals such as call quality, response time, and customer satisfaction, while escalating complex issues when necessary and maintaining a strong commitment to delivering a world-class client experience.
Qualifications:
Degree in Finance, Accounting, Business, or related field
Ability to thrive in a fast-paced, team-oriented environment
Strong multitasking skills and adaptability in a dynamic financial service center
Pride Global and its affiliates, including Russell Tobin, Pride Health, Pride Now, and Pride One, offer eligible employees comprehensive healthcare coverage (medical, dental, and vision plans), supplemental coverage (accident insurance, critical illness insurance and hospital indemnity), a 401(k)-retirement savings, life & disability insurance, an employee assistance program, identity theft protection, legal support, auto and home insurance, pet insurance, and employee discounts with some preferred vendors.
As a certified minority-owned business, Pride Global and its affiliates - including Russell Tobin, Pride Health, and Pride Now - are committed to creating a diverse environment and are proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, pregnancy, disability, age, veteran status, or other characteristics.
Russell Tobin is a leading minority-owned professional and technical recruitment and staffing advisory organization. We are comprised of specialized practices focusing on a variety of skill sets and industries. Having a depth and breadth of industry expertise, our subject matter experts are able to provide tailored and swift sourcing solutions to fulfill client hiring needs. In other words, we connect top talent with companies. We are the staffing arm of the Pride Global network, a minority-owned integrated human capital solutions firm, with additional offerings in vendor management, payroll programs, and business process optimization.
Customer Complain Specialist
Remote administrative/customer support job
Job Title: Customer Complaint Analyst
Duration: 6 Months
Shift: 1st Shift | 9/80 Schedule
The Complaint Analyst is responsible for reviewing, processing, and analyzing customer complaint data to ensure accuracy, completeness, and compliance with quality and regulatory requirements. This role partners closely with Customer Service, Clinical, Regulatory, and Quality teams. Training and onboarding will be onsite; work-from-home eligibility may be approved based on performance.
Key Responsibilities:
Review and process customer complaints and escalations in a timely manner
Ensure complete and accurate complaint documentation per Quality System requirements
Triage and route complaints to appropriate teams for investigation
Maintain complaint data, metrics, and reports
Support complaint investigations and internal teams
Identify improvement opportunities and assist with training as needed
Maintain compliance with FDA and company regulations
Qualifications:
Associate's degree or equivalent experience
1-2 years of experience handling customer complaints in an FDA-regulated medical device environment
Strong analytical, organizational, and problem-solving skills
Knowledge of FDA complaint reporting (21 CFR 803) preferred
Excellent written and verbal communication skills
Proficiency in MS Word, Excel, and PowerPoint
Ability to work effectively in a regulated, compliance-driven environment
Executive Administrative Manager
Administrative/customer support job in Columbus, OH
Future Ready Five
Future Ready Five (FR5) is a dynamic nonprofit organization dedicated to preparing children for success in kindergarten and beyond. We focus on providing essential early learning resources and support to underserved communities. Our goal is to create a solid foundation for lifelong learning and development.
Position Summary
The Executive Administrative Manager supports the Chief Executive Officer (CEO) in the effective management of organizational operations, board relations, grant administration, and core administrative functions. This position plays a central role in coordinating cross-departmental activities, maintaining operational systems, supporting governance requirements, and ensuring timely execution of priorities.
The Executive Administrative Manager also performs basic bookkeeping functions and partners with the Chief Financial Officer to support financial accuracy and compliance, the development team to support grants management and other functions, and the operations team to help coordinate events and external communications. The position requires strong organizational skills, discretion, sound judgment, and the ability to work collaboratively across all levels of the organization.
Essential Duties and Responsibilities
Board and Governance Support
- Serve as primary point of contact for the Board of Directors and board committees.
- Prepare board meeting agendas, materials, presentations, and minutes.
- Maintain governance records, board documents, and organizational policies.
- Coordinate meeting schedules, communications, and follow-up actions.
- Attends and takes notes at critical meetings on behalf of the CEO.
- Ensure compliance with governance requirements, bylaws, and reporting obligations.
Grant Management
- Track all grant activities, including application deadlines, reporting requirements, and deliverables.
- Assist in preparation of grant proposals and supporting documentation.
- Maintain accurate grant files and documentation for audit and compliance purposes.
- Collect program data and financial information needed for grant reporting.
- Monitor grant budget expenditures and provide updates to the CEO and program staff.
Operations and Administrative Management
- Assist in developing and maintaining systems, policies, and procedures that support efficient operations.
- Oversee administrative workflows, including vendor management, scheduling, and internal communications.
- Manage organizational calendars, shared files, and operational documentation.
- Support human resources tasks such as onboarding coordination and benefits paperwork.
- Lead or manage special projects as assigned by the CEO.
- Represents the organization at key building facilities meetings.
-Process and distribute external mail communications.
-Coordinates, sets up, and delivers materials for organizational events.
Bookkeeping and Financial Support
- Process invoices, reimbursements, credit card receipts, and vendor payments in accordance with financial policies.
- Monitor grant-related spending and prepare financial summaries for internal review.
Executive Support
- Manage and prioritize the CEO's schedule, meetings, correspondence, and follow-up tasks.
- Prepare briefing materials and background documents for CEO engagements.
- Support internal and external communications on behalf of the CEO.
- Track progress on strategic initiatives and organizational goals.
Required Qualifications
- Bachelor's degree preferred; education may be substituted with commensurate professional experience.
- 3+ years of progressively responsible experience in nonprofit administration, operations, project management, or a related field.
- Experience working with executive boards, grants, or funder relationships is strongly preferred.
- Familiarity with bookkeeping and financial systems is preferred (e.g., Financial Edge)
- Excellent written and verbal communication skills.
- Strong organizational skills with ability to manage multiple priorities and meet deadlines.
- Demonstrated discretion, confidentiality, and professionalism.
- Ability to work independently and collaboratively in a small-team environment.
- Proactive problem solver who can creatively identify challenges and provide solutions quickly.
- Embraces change in a fast-moving environment.
-Tech savvy:
· Uses AI effectively to produce better results, faster.
· Expertise with Google Apps (Drive, Calendar, Docs)
· Strong skills with Microsoft Office
· Project Management & CRM software experience a strong plus.
Work Environment and Physical Requirements
- This position operates in a professional office environment or hybrid setting.
- Requires regular use of standard office equipment such as computers, phones, and printers.
- Occasional evening or weekend hours may be required for board meetings, events, or deadlines.
- Must be able to sit or stand for extended periods and lift to 35 pounds on occasion.
Compensation
Salary Range: $70,000 - $85,000 annually, depending on experience, responsibilities, and organizational budget. A comprehensive benefits package is offered, including health insurance, paid time off, retirement contributions, and/or hybrid work flexibility.
Executive and Office Assistant
Administrative/customer support job in Columbus, OH
About Habitat MidOhio
Habitat for Humanity-MidOhio (Habitat MidOhio), is an Ohio non-profit housing organization working to solve the affordable housing crisis in the Central Ohio region. Established in 1987, Habitat MidOhio serves the communities of Franklin, Licking, and Madison Counties.
Mission Statement: Seeking to put God's love into action, Habitat for Humanity - MidOhio brings people together to inspire hope, build homes, empower families, and develop communities.
Vision Statement: A world where everyone has a decent place to live.
Habitat MidOhio's North Star:
We are a leader in connecting people to opportunity and hope through obtaining and maintaining affordable housing
.
Position Summary
The Administrative Assistant / Office Manager ensures the smooth and professional operation of the Habitat MidOhio office while providing high-level administrative and logistical support to the President & CEO, Chief of Staff and Executive Leadership Team (ELT). As the first point of contact for visitors and callers, this role creates a welcoming environment and delivers exceptional service to internal and external stakeholders. Responsibilities include calendar and meeting coordination, board and governance administration, stakeholder tracking, event logistics, and maintaining the professional “look and feel” of the office.
Key Responsibilities
Administrative Support
Manage the CEO's calendar and coordinate meeting preparation, including compiling and organizing briefing materials and profiles.
Provide calendar and scheduling support for the President and CEO, Chief Financial Officer, Chief Operating Officer, and Chief Advancement and People Officer.
Maintain and update the database of public stakeholders, tracking engagement, and follow-up actions.
Track CEO stakeholder meetings, requests, and outcomes.
Complete monthly expense reports for the President & CEO, Chief Financial Officer, Chief Operating Officer, and Chief Advancement and People Officer (as requested).
In coordination with the chief of staff, prepare donor profiles and other briefing materials for meetings and events.
Coordinate technology and logistical support for meetings, retreats, and events.
Review, route, and process correspondence; channel inquiries appropriately.
Maintain organized administrative filing systems (digital and physical).
Board & Governance Administration
Monitor and maintain board documentation, databases, terms and engagement.
Coordinate logistics for committee meetings, including scheduling, materials preparation, and follow-up action tracking.
Support logistics for retreats and board events in partnership with the Chief of Staff.
Ensure meeting materials are accurate, timely, and accessible to board members.
Office Management & Staff Support
Provide first-level support to families/applicants.
Serve as the primary point of contact for day-to-day office operations.
Order and maintain office and kitchen supplies, ensuring cost-effective purchasing.
Oversee front desk coverage, greet visitors, and answer the main phone line.
Sort and distribute incoming mail and manage outgoing mail processes.
Coordinate parking and building access for special events and visitors.
Support all staff meetings and organization-wide functions.
Collaborate with the Director of People & Culture to plan and execute special staff events.
Maintain the professional “look and feel” of the office environment.
Coordinate with vendors for office equipment, facility needs and catering as necessary.
Event Support
Assist in the planning and execution of special events, including staff gatherings, external meetings, volunteer appreciation events, and community functions.
Provide on-site logistical support during events, ensuring seamless execution.
Qualifications & Experience:
What you Bring
Detail oriented, with solid organization and multi-tasking skills.
Strong work ethic, self-starter, and ability to work independently with minimal guidance.
Has high EQ and demonstrates tact, confidentiality and displays discretion
Ability to effectively prepare reports, graphs, and communications for management review.
Ability to work effectively in a team environment and collaborate with common goals and
objectives.
Nonprofit experience is helpful but not required.
Ability to work on a flexible schedule, including weekends and evenings as required.
Minimum 3 years' experience that demonstrates requisite proficiency.
Commitment to the mission, vision, and values of Habitat for Humanity-MidOhio.
Advanced proficiency with MS Office, including Excel, Word, and PowerPoint.
Why Habitat MidOhio?
At Habitat for Humanity MidOhio, we believe in building more than homes - we build communities, partnerships, and hope. You'll join a team that's passionate, purpose-driven, and rooted in service. Here, your work directly impacts lives and helps build a more just, compassionate future.
Compensation & Benefits
Salary range: $55,000 - $65,000 annually
Paid Time Off program + paid holidays + paid floating holidays
Health Care Plan - medical, dental, vision: a generous portion is paid by Habitat MidOhio
$2,500 annual employer-funded Health Reimbursement Arrangement (HRA) account
Company Paid Life Insurance and Short- and Long-Term Disability
401(k) enrollment upon 6 mos. of employment: 50% employer match up to 6% of salary
Monthly cell phone stipend or company cell phone
Training & development programs
Employee Assistance Program (EAP)
Operations Specialist - Customer Accounts, Hardware Deployment & Maintenance
Remote administrative/customer support job
Job Title: Operations Specialist - Customer Accounts, Hardware Deployment & Maintenance
Travel: 30-60% (including short-notice travel as required)
Reports To: Head of Field Operations
Company overview: Deploy Surveillance is a leading mobile surveillance provider through delivering end-to-end hardware deployment, repair, and support for our customer accounts. Our fast-paced environment emphasizes reliability, problem-solving, and continuous improvement. We value detail-oriented, adaptable team members who thrive on customer-centric service and field-based execution.
Role summary: The Field Operations Specialist is responsible for end-to-end support of customer accounts from initial camera and account setup and hardware deployment to on-site maintenance, repairs, and ongoing fleet hardware management. The role requires strong organizational skills, technical aptitude, and the ability to manage changing priorities in a dynamic field environment. This position reports to the Head of Field Operations and collaborates with Program Management, Accounting, Production Teams, Logistics, and Account Management teams.
Key responsibilities
Customer account setup and onboarding
Establish and verify customer profiles, service levels, and access permissions in internal systems.
Gather and document customer requirements, network settings, site diagrams, and asset lists.
Coordinate with sales and account management to ensure accurate scope, and service expectations.
Hardware deployment and installation
Plan, schedule, and execute on-site or remote hardware deployments for mobile surveillance fleets.
Install, configure, and test surveillance devices, sensors, mounting hardware, power solutions, and networking equipment.
Ensure deployments meet security, regulatory, and Production guidelines; document configurations and as-built records.
Repairs and preventive maintenance
Troubleshoot and diagnose hardware faults in the field; perform repairs or coordinate escalations with the Production team.
Conduct preventive maintenance, inventory checks, and lifecycle management for deployed assets.
Create and follow service tickets, capturing root cause analysis, corrective actions, and parts usage.
Customer support and service delivery
Serve as a primary point of contact for field-related customer inquiries related to hardware and deployments.
Escalate issues as needed with clear Service Level Agreements (SLAs), ensuring timely updates to customers and internal stakeholders.
Provide hands-on assistance during critical incidents, coordinating with Support team and other Field Service Specialists to restore service quickly.
Fleet hardware management and records
Maintain accurate records of all deployed hardware, configurations, warranties, and maintenance history.
Manage asset tagging, inventory reconciliation, and lifecycle planning for customer fleets.
Generate and maintain documentation, reports, and dashboards for customers and internal teams.
Safety, compliance, and quality
Adhere to all safety protocols and best practices for field operations.
Ensure quality control during installations and maintenance activities.
Report incidents, near-misses, or non-conformances promptly and transparently.
Qualifications and skills
Experience: 3+ years in field operations, hardware deployment, installation, or related roles (experience in mobile or fleet surveillance a plus).
Travel readiness: 30-60% travel, including short-notice trips; ability to work flexible hours as needed.
Technical aptitude: Strong working knowledge of AV, networking, power systems, and surveillance hardware; basic IT literacy for configuring devices and entering data accurately.
Data management: Proficient in data entry, asset management, ticketing systems, and CRM tools; excellent attention to detail.
Problem solving: Demonstrated ability to diagnose issues, think critically, and implement effective solutions under time pressure.
Communication: Excellent verbal and written communication; capable of presenting technical information to non-technical stakeholders.
Organizational skills: Self-starter with the ability to manage multiple active projects, prioritize tasks, and meet deadlines.
Customer service mindset: Customer-focused with a professional, service-oriented approach.
Physical requirements: Able to lift 50 lbs. repetitively and carry equipment as needed; comfortable working in varied environments (outdoors, on customer sites, and in serviceable indoor areas).
Education: High School Diploma or GED, Associate degree or higher in Engineering a plus, Information Technology, Logistics, or a related field preferred; equivalent field experience accepted.
Performance indicators
On-time deployment and installation completion rates
First-time fix rate for on-site repairs
Accuracy and completeness of asset records and service tickets
Customer satisfaction and renewal indicators
Adherence to safety and quality standards
Incident response and resolution timelines
Work environment
Fast-paced field setting with varying customer environments
Combination of on-site deployments, remote work, and support-center collaboration
Regular collaboration with cross-functional teams (Customer Support, Logistics, Account Management)
Compensation and benefits
Competitive wage commensurate with experience
Health, dental, and vision coverage
Paid time off and holidays
Administrative Assistant
Administrative/customer support job in Raymond, OH
Support ADC / ASC - Regional Spec Control with Design Change and Manufacturing Instruction delivery to downstream units and HDMA departments.
Work Closely with all internal ASC units to ensure on time and accurate delivery of Design Changes and Manufacturing instructions.
Responsibilities:
Review work list and set delivery priority for Design Changes and Manufacturing Instructions using dashboard coupled with Group Leader and New Model Project Leader direction to achieve milestones.
Daily delivery of Design Changes to LSC with detail and accuracy.
Review and resubmit Manufacturing Instructions to departments when not complete and ready for delivery.
Deliver Manufacturing Instructions to LSC with detail and accuracy.
Work with team and unit to ensure all items are delivered before purchase orders.
Actively participate in team meetings and support other team members when needed with delivery.
Requirements:
Excellent Communicator: Work with other spec control associates and external departments on questions and concerns with Design Changes and Manufacturing instructions.
Self-motivated and detail oriented with ability to work with: Microsoft platform, and SharePoint.
Should be a quick learner of new systems for BOM delivery - DCMS and BEAM.
Should be a doer and respond quickly and effectively to ASC associates and external departments.
A minimum of 5+ years on-the-job experience.
Education:
High School/GED level reading, communication, math and problems solving skills required to perform administrative support work.
Completion of vocational training program may be substituted for 1 year of experience.
Office Administration Specialist (Bilingual - English/Spanish)
Administrative/customer support job in Columbus, OH
ABOUT US
We are a fast-growing field operations and labor services company serving the construction sectors across the state of Ohio. Our field teams move fast, our clients expect accuracy, and our internal operations depend on organization, structure, and consistent follow-through. We are not a slow-paced administrative office. We are an operations-driven business where clarity, discipline, and accountability matter every single day.
POSITION SUMMARY
The Office Administration Specialist is the central administrative force that holds the back-of-house operations together. This role keeps the administrative side of the business running smoothly, organized, and fully aligned with the owner's direction. You will serve as the unifying link across all core administrative lanes - ensuring information flows clearly, action items are tracked, and the office environment remains structured, efficient, and ready to support day-to-day operations.
This role spans all major administrative functions, including HR support, vendor coordination, scheduling assistance, compliance tracking, supply management, office organization, and the maintenance of accurate documentation and internal workflows. You are the person who ensures nothing falls through the cracks - the one who keeps the different administrative segments (finance, legal coordination, general office operations, HR support, scheduling, and documentation) aligned with the same goals, timelines, and expectations.
This is a hands-on role for someone who is naturally organized, highly tech-savvy, and capable of managing multiple workflows simultaneously. The ideal candidate is self-sufficient, takes initiative without needing constant direction, and thrives when given a set of priorities to run with independently. A project-management mindset - meaning you can break down work, keep tasks on track, follow timelines, and see processes through from start to finish - is essential. An operations mindset is also important: you should understand how systems, people, and processes connect across the business.
You will help ensure all three Polanko offices remain organized, supplied, and fully functional by maintaining structure, order, and readiness. In addition to general administrative tasks, you will support key HR-related functions such as recruiting coordination, onboarding and offboarding, maintaining accurate and updated personnel files, and assisting with training and development documentation as the company continues to grow.
This role requires a calm, steady, detail-focused individual who enjoys being the operational backbone behind the scenes. If you take pride in being reliable, resourceful, self-motivated, and the person who keeps every moving part aligned, this position will be an excellent fit.
KEY RESPONSIBILITIES
Administrative Operations
Maintain organized office systems, digital files, and physical documentation
Track daily, weekly, and monthly action items for internal teams and external partners
Support purchasing, supply management, and vendor coordination
Maintain logs, checklists, and compliance documentation
Assist leadership with administrative projects and operational tasks
Monitor and update internal technologies, software tools, and office systems
HR Support Functions
Coordinate recruiting activities (candidate communication, scheduling, follow-up)
Support onboarding and offboarding processes (paperwork, digital files, checklists)
Maintain accurate personnel files and compliance documentation
Assist with training and development materials as the company grows
Help manage documentation related to attendance, write-ups, or personnel changes as directed
Operations Support
Assist with scheduling coordination and timekeeping reviews
Track equipment assignments, office inventory, and supply levels
Ensure all three offices remain organized, supplied, and operationally ready
Support leadership with communication between administrative teams and field operations
Maintain structure and readiness across all administrative workflows
WHAT SUCCESS LOOKS LIKE
The right person for this role will:
Keep administrative systems organized, up to date, and easy to navigate
Maintain clean, accurate, timely documentation
Follow direction clearly and take initiative to complete tasks independently
Anticipate needs and maintain office readiness
Support HR, operations, and administrative functions without being micromanaged
Communicate clearly, professionally, and calmly
Serve as a steady, grounding presence in the office
Bring order, structure, and alignment to a fast-paced environment
PERSONALITY & WORK-STYLE FIT
We're looking for someone who is:
calm, steady, and grounded
reliable and consistent
organized and detail-oriented
proactive and self-motivated
respectful and professional
mature and able to handle fast-paced environments
comfortable with structure, systems, and deadlines
drama-free, ego-free, and solution-focused
Executive Personal Assistant
Remote administrative/customer support job
Executive Personal Assistant to CEO/Founder, Investment Management Firm, Miami, Florida
The Founder/CEO of a boutique investment management firm that is based in New York with the CEO/Founder residing in Miami is looking for an Executive Personal Assistant, “right hand”. This is an exciting opportunity to be a key player helping to make sure the CEO is well-organized and prepared professionally and personally, providing “high touch” support, taking as much off his plate as possible to focus on the business. The ideal candidate has 5+ years as an Executive Personal Assistant to a HNW executive, is a creative thinker who thrives on problem-solving and also has the maturity to work remotely successfully, meeting with the Founder/CEO as needed around Miami or at his home office.
About the Job
Manage the CEO's busy calendar and coordinate meetings, personal and professional
Optimize the executive's time and priorities, acting as gatekeeper
Coordinate travel and logistics, including detailed itineraries, personal and professional
Prioritize emails and craft emails and any other correspondence on his behalf
Be liaison to internal and external stakeholders; plan meetings including all logistic collateral materials; research to prepare him for meetings
Maintain utmost discretion and handle sensitive information professionally
Personal work, errands, handle any household issues, personal projects
Ad hoc projects; plan dinners, events
About You
5+ years supporting a HNW C-suite executive preferably in the finance or hospitality space.
Proactive and anticipatory mindset - always ten steps ahead
High emotional intelligence and strong judgment; able to act independently
Ultra-organized and detail-oriented with great project management skills
Microsoft Office Suite; tech savvy, AI tool experience a plus
Strong communicator, diplomat, and relationship-builder
Discreet, and trustworthy
A warm engaging personality that likes to collaborate and make sure everything is done with a ‘high touch” service mentality.
Base salary plus discretionary bonus, Comprehensive health benefits
Administrative Assistant Admin Work From Home - Part Time Focus Group Panelists
Remote administrative/customer support job
Now accepting applicants for Focus Group studies. Earn up to $750 per week part-time working from home. Must register to see if you qualify. No Administrative Assistant admin experience needed.
Administrative Assistant Admin Work From Home - Part Time Remote Focus Group Panelists
Our company is seeking individuals to participate in National & Local Paid Focus Groups, Clinical Trials, and Market Research assignments.
With most of our paid focus group studies, you have the option to participate remotely online or in-person. This is a great way to earn additional income from the comfort of your home.
Compensation:
$75-$150 (per 1 hour session)
$300-$750 (multi-session studies)
Job Requirements:
Show up at least 10 mins before discussion start time.
Participate by completing written and oral instructions.
Complete written survey provided for each panel.
MUST actually use products and/or services, if provided. Then be ready to discuss PRIOR to meeting date.
Qualifications:
Must have either a smartphone with working camera or desktop/laptop with webcam
Must have access to high speed internet connection
Desire to fully participate in one or several of the above topics
Ability to read, understand, and follow oral and written instructions.
Administrative assistant admin experience is not necessary.
Job Benefits:
Flexibility to take part in discussions online or in-person.
No commute needed should you choose to work from home remotely.
No minimum hours. You can do this part-time or full-time
Enjoy free samples from our sponsors and partners in exchange for your honest feedback of their products.
You get to review and use new products or services before they are released to the public.
You must apply on our website and complete a set of questionnaire to see if you qualify.
This position is perfect for anyone looking for temporary, part-time or full-time work. The hours are flexible and no previous experience is required. If you are an administrative assistant or someone just looking for a flexible part time remote work from home job, this is a great way to supplement your income.
Administrative Assistant
Administrative/customer support job in Columbus, OH
The Administrative Assistant provides comprehensive administrative and organizational support to ensure the efficient operation of departmental activities within a global automotive organization located in Raymond, OH. The ideal candidate will be detail-oriented, proactive, and able to manage multiple priorities in a fast-paced, professional environment.
Key Responsibilities:
Perform a variety of administrative and clerical duties to support assigned department(s).
Plan and coordinate meetings, conferences, and other departmental events, including preparation of documents and materials.
Collect, compile, and maintain records, documentation, and files in an organized and easily retrievable manner.
Gather data and prepare standard and custom reports to support business decision-making.
Draft, edit, and proofread correspondence, presentations, and other communications.
Provide support for department-specific tasks as required by specialty area.
Coordinate basic procurement, expense tracking, or task management activities as needed.
Communicate effectively across teams and departments while maintaining a high level of professionalism and confidentiality.
Required Qualifications:
1 - 5 years of on-the-job administrative experience.
Completion of a vocational training program may be substituted for 1 year of required experience and High School Diploma or GED required.
Proven ability to manage multiple priorities and deadlines effectively.
Strong problem-solving skills, organizational and documentation management skills.
Proficiency with Microsoft Office Suite (Word, Excel, PowerPoint).
Demonstrated attention to detail and accuracy in all work.
Preferred Qualifications:
Intermediate skills in Microsoft Excel, SharePoint, and/or SAP (Ariba).
Experience in a corporate or manufacturing environment, ideally within the automotive industry.
Work Environment:
This role requires an onsite presence in Raymond, OH, with a minimum of 80% onsite work and up to 20% remote flexibility.
Schedule may adjust based on business needs or project requirements.
Location: Raymond, OH
Type: Contract
Duration: 12+ months, with possibility of extension
No 3rd party agencies or C2C
Customer Success Executive (Remote)
Remote administrative/customer support job
Smartrecruiters
SmartRecruiters is a values-driven, global-minded, and well-funded tech employer on a mission to connect people to jobs at scale. As a global leader in enterprise recruitment software, SmartRecruiters offers a cloud-based global Hiring Success platform that allows teams to attract, select, and hire the best talent. 4,000 companies worldwide rely on SmartRecruiters to achieve hiring success-including brands like Bosch, LinkedIn, Skechers, and Visa-using recruitment marketing, CRM, AI, ATS, and a marketplace of 600+ connected vendors all within one scalable platform.
SmartRecruiters was recognized by Forbes as one of the Best Employers in 2020. We are proud to offer a collaborative, diverse, and remote-friendly work environment, as well as competitive salaries and generous equity. We believe in promotion from within, so high performance can lead to upward mobility. Needless to say, we make sure you're taken care of. Our inclusive office environment welcomes and respects all.
Job Description
Having raving fans has been and will always be one of the most critical competitive advantages we have. The Customer Success Executive will be an individual contributor on a high-performing team that is redefining the client-vendor relationship with our most strategic accounts. We aim to win the hearts and trust of each and every SmartRecruiters user through a truly unique engagement model fundamentally designed to drive Hiring Success.
Candidates may be based anywhere in the central, mountain, or pacific time zones and work remotely.
What you'll deliver:
Serve as the primary point of contact post-implementation for our largest global customers. You will assume overall responsibility for investment adoption and ensure customer satisfaction by preventing and resolving critical issues and escalations.
Partner with customers to define desired business outcomes, focusing on maximizing value realization from our solutions and services.
Manage and coordinate key activities with other internal functions including Professional Services, Technical Services, Support, Product, and Engineering to achieve measurable outcomes.
Build strong relationships with senior stakeholders, and deliver compelling QBR's that drive confidence.
Develop a trusted advisor relationship with customers and executive sponsors to drive product adoption and ensure they are using the solution to achieve full business value.
Partner with internal team members to align account activities with the customer's business case and strategy. Work with the sales team to properly sell and position Success Services.
Provide proactive recommendations for best practices and find creative solutions to any challenges that may arise.
Conduct consistent customer health checks. Prepare and educate customers on new features and releases. Identify renewal risk and collaborate with internal teams to remediate and ensure a successful renewal.
Act as the voice of the customer and collect feedback to drive continuous improvement across all areas including product.
Qualifications
8 plus years of customer success experience in enterprise software or SaaS organization with accounts > $100k ARR and total books of business > $3m.
Proven track record of driving issues to resolution and advocating on behalf of a customer.
Expert time management
Experience of working with global enterprise customers is required
Strong knowledge of cloud architecture and the IT landscape.
Extensive experience in consulting and implementation of IT systems, preferably cloud service and/or identity management. Previous Technical Account Management or Solution Architect experience is a plus.
Knowledge of enterprise IT functions.
Experience in working with HRIS is an advantage.
2 plus years of application programming and system support experience is preferred.
Demonstrated ability to plan and execute against customer priorities and expectations
Experience in Process Improvement, Decision Making, Managing Processes, Planning, Analyzing Information, Developing Standards, Help Desk, Service Excellence.
Experience with SaaS solutions such as Salesforce, ServiceNow, and Workday preferred.
Available to travel up to 35%
Additional Information
SmartRecruiters is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Enterprise Solutions Representative
Administrative/customer support job in Grove City, OH
PITT OHIO, a $900 million, high service, highly profitable, transportation and logistics service provider is seeking an eager, energetic and experienced Enterprise Solutions Representative to join our Sales Team in the Grove City, OH area. Applicants with B2B experience and/or transportation experience are strongly encouraged to apply.
The territory will be Western Columbus/Dayton and surrounding areas.
PITT OHIO experiences growth year after year because of our hard-working employees. As the company continues to grow, one thing ownership has remained committed to is taking care of his people. PITT OHIO is dedicated to the safe and sustainable motor transport of products, doing right by our employees and our customers, and making a positive impact on the environment.
We offer competitive wages, hospital/medical insurance with no weekly premiums, vision, discount prescription, dental, 401K, profit sharing, paid vacations, pleasant work environment, and much more!
Purpose
To contribute to the profitable growth of the company's LTL and supply chain solution services.
Responsibilities
* Manage a portfolio of accounts with a special focus on building shipper relationships.• Leverage PITT OHIO service offerings to create a deeper relationship with existing customers.• Work with Market Development to prospect and acquire new PITT OHIO Enterprise Account customers.• Secure accurate supply chain maps to support our consultative sales approach.• Maintain accurate records, including marketing and sales advances, in Dynamics CRM for all assigned active and prospective customers. • Use marketing research analysis to develop strategic account profiles to penetrate targeted accounts in your sales territory. • Effectively communicate the value of logistic and supply chain solutions to your account base.• Successfully negotiate and improve yield results with your assigned accounts by working with internal stakeholders and tools.• Collaborate with PITT OHIO's supply chain group and all of the PITT OHIO Transportation Group Operating Companies to implement value added solutions for your customer base.• Support PITT OHIO Operations and Administration in reducing cost with your customer base• Collaborate with and support the efforts of the Operations, Pricing, Safety, Claims, Collections and Sales (local Outside Sales and Inside Sales) Departments• Support all Company goals and policies• Able to react to change productively and handle other essential tasks as assigned
Other Duties
* Interface with Operations, Pricing, Claims, Collections and other internal departments• Able to react to change in response to changes in the Company's go-to-market strategy.• Proficiently use PITT OHIO Sales applications.• Participate in "Huddles" (collaborative sales meetings) to grow business.• Participate in monthly terminal safety meetings and summer driver cookouts.
Qualifications
* Minimum 3-5 years sales experience• Previous experience or ability to learn the transportation industry preferred. • Previous experience or ability to learn business-to-business selling. • Fluent English language skills required to effectively communicate with internal and external customers• Must possess excellent interpersonal, verbal and written communication skills• Experienced in Microsoft Office programs and the Internet• Skillful typing• Valid Drivers License and clean driving record required• Problem solving, negotiation, and time management skills are essential
Working Conditions
* Travel is required; must be able to energetically travel by car, plane or public transportation• Weekend and evening entertainment required
PITT OHIO is an Equal Employment Opportunity (EEO) employer and welcomes all qualified applicants. Applicants will receive fair and impartial consideration without regard to race, sex, color, religion, national origin, age, disability, veteran status, genetic data, religion or other legally protected status.
#POE2
Auto-ApplyCustomer Support Representative
Remote administrative/customer support job
We're looking for a Customer Support Representative (CSR) to join our Global Customer Support team. In this role, you'll be the first point of contact for our customers, providing technical problem-solving and people skills to resolve issues quickly and enable clients to confidently use and advocate for Procore's platform. The primary goal of this role is to ensure customer success and satisfaction by delivering best-in-class support experiences.
As a Customer Support Representative, you'll partner with other support teams and internal stakeholders to provide effective solutions and an excellent customer experience via email, chat, and phone. Use your technical knowledge, collaboration skills, and positive attitude to resolve customer challenges and promote the value of our platform. Join our Support organization, where we'll actively support your professional development, opening up numerous opportunities for long-term career growth.
This position reports into the Manager, Customer Support and is a fully remote role based within 50 miles of Austin or Denver. We're looking for someone to join us immediately.
What You'll Do:
* Deliver best-in-class customer experiences by actively managing cases through phone, chat, and email, enabling customers to achieve their goals with Procore's software. This is our top priority for you.
* Troubleshoot and resolve technical issues promptly by diagnosing root causes and finding accurate answers through established resources and knowledge bases. We'll rely on you to be a proactive problem-solver.
* Acquire and maintain a thorough understanding of Procore's business model, system, and technologies to effectively educate customers and optimize their use of our software products and integrations. You'll become a product expert.
* Meet and exceed key performance indicators (KPIs), such as schedule adherence, quality of service, customer satisfaction, and first-contact resolution rates. Your performance is essential to the team's success.
* Partner with Procore Subject Matter Experts (SMEs) and various departments to resolve complex customer issues, leveraging strong collaboration skills to manage cases efficiently through to resolution.
* Maintain diligent attention to detail and ensure the integrity of accurate documentation, consistent record-keeping, and customer data security in all interactions.
* Convey Procore's culture and values of Openness, Optimism, and Ownership in every interaction, adhering to ethical standards and building warm working relationships with coworkers and customers.
What We're Looking For:
* High School Diploma or GED is required, along with 1+ years of experience in a contact center or technical support environment, or 2+ years of related customer support experience.
* Fluency in English is required for this role; this is subject to verification via assessment.
* Proven ability to communicate optimistically, clearly, and professionally with clients to efficiently handle a wide range of inquiries.
* Strong critical thinking skills with the ability to proactively assess situations, provide advice, and efficiently escalate client cases when appropriate.
* Eagerness and ability to learn quickly, remaining agile and adaptable to our evolving product and technical processes and procedures.
* Reliable self-starter with a strong work ethic, demonstrated excellent attendance, and time management skills in a remote work setting.
* Strong multitasking capabilities with the ability to effectively self-manage your workload while consistently providing an extraordinary client experience.
Additional Information
Base Pay Range:
19.20 - 26.40 USD Hourly
For Los Angeles County (unincorporated) Candidates:
Procore will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable federal, state, and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act.
A criminal history may have a direct, adverse, and negative relationship on the following job duties, potentially resulting in the withdrawal of the conditional offer of employment: 1. appropriately managing, accessing, and handling confidential information including proprietary and trade secret information, as well as accessing Procore's information technology systems and platforms; 2. interacting with and occasionally having unsupervised contact with internal/external customers, stakeholders, and/or colleagues; and 3. exercising sound judgment.
Customer Service Coordinator II - Logistics
Remote administrative/customer support job
JOB POSTING ALERT Customer Service Coordinator II Braselton, GA (on-site only) Applications will be considered from December 16th - December 22nd The Home Delivery Customer Service Coordinator II will provide daily operations to support the Operations Manager and team at the Home Delivery HUB.
PRIMARY FUNCTIONS:
* Ensuring the proper execution of daily scheduling needs of multiple customer orders
* Apply one email/zoom call resolution for customer escalated matters and support dedicated customer email boxes
* Perform all scheduling functions in a high-volume environment for all WSI product brands
* Supports multiple HUB Operations in different regions within the Supply Chain Operations
* Confirming customer delivery windows utilizing all WMS systems as well as updating customer contact information
* Handle dedicated email lines within 24-48 hours of contact/escalation
* Research customer inquiries and provide resolution within established timeframes
* Support and assist with Special Projects as assigned, including handle overflow coverage as needed
* Meet or exceed assigned B2B Logistics metrics as established by Ops. Manager and department KPIs
* Keep work area safe, organized and clean according to general office practices and OSHA requirements daily
* Utilize Williams-Sonoma's Mission, Vision, and Values to govern daily activities while maintaining required accuracy percentages, metrics, and quality standards
* Coordinators are expected to provide updates to internal and external customers regarding project/order status. They must be able to format their requests or responses with respect to the setting - removing emotion, utilizing proper grammar, and staying organized.
* Other duties as deemed necessary
MINIMUM QUALIFICATIONS:
* High School diploma or equivalent
* Excellent attendance and willingness to be part of a team - performing whatever duties as assigned
* 6 months combined work experience and demonstrated knowledge within Warehouse Management Systems
* Positive attitude, strong work ethic, ability to work under pressure, and be a fast learner
* MS Office Proficient: Outlook & Word - Basic to Intermediate; Excel - Intermediate to Advanced Skills highly preferred
* After in instruction, Coordinators are expected to build tables in Excel that comply with our templates and may be altered to meet customer's needs. They will be exporting data and scrubbing it to reflect accurate and clean information.
* Strong Communication Skills (Written and Verbal)
PREFERRED QUALIFICATIONS:
* Working knowledge of WSI B2B Logistics or Concierge process, or Project Coordinator experience working on remote teams
* Acquired/Demonstrated WSI product knowledge for all Brands is preferred
* Supply Chain Background
* Coordinators need to be comfortable with the flow of logistics and operations, with relation to facility location.
* Comfortable with managing multiple software systems
* Starting pay is $16.50/hr with optional medical benefits, 401k match, PTO and vacation benefits
Important Facts:
* This is a Full-Time, non-exempt level position requiring a 40-hour schedule
* Monday - Friday, hours TBD based off business need
* Position is located at the Braselton, GA DC and candidates must live within reasonable commute for consideration
Auto-ApplyCUSTOMER RELATION SPECIALIST Retail Furniture Bedding Appliances
Administrative/customer support job in Dublin, OH
Job DescriptionBenefits:
Dental insurance
Employee discounts
Health insurance
Opportunity for advancement
Vision insurance
CUSTOMER RELATION SPECIALIST
Retail Furniture Bedding Appliances
Big Sandy Superstore was recently named One of America's Fastest Growing Home Furnishings Retailers!
Our customer relations specialists are an important piece of the overall success of Big Sandy Superstore! When customers are provided with an exceptional experience, they will not only return, they will refer us to their friends and family. Our customer service jobs are focused around helping customers with warranty issues, product concerns and processing their orders in a timely manner. The ultimate goal is to ensure a fully satisfied positive experience with their purchases and with our organization as a whole.
We have a great benefits package consisting of:
Health Insurance - Affordable health insurance with the 2 plan options: PPO 2000 or HSA 3000
Dental Insurance - Affordable dental insurance with NO waiting period.
Vision Insurance - Quality vision coverage for very little cost.
Life Insurance - $10,000 Life Insurance Policy paid in full by the company.
401K Plan - All administrative fees are paid by the company.
ESOP - Employee Stock Ownership Program
Paid Time Off - Competitive paid time off policies.
Employee Discount - Generous employee discount on ALL merchandise.
As a Customer Relations Specialist you will:
Verifies all information related to orders is accurate; identifies and corrects discrepancies.
Completes all documentation in an accurate and efficient manner and processes information regarding cash balances, deliveries, sales orders, account balances in compliance within corporate guidelines.
Provides customer service support by answering phones, managing counter inquiries, processing payments, solving customer complaints/questions.
Completes and processes credit applications, payments and financing paperwork.
Communicates with internal and external personnel in a professional and timely manner.
Maintains accurate files and processes in order to maximize productivity.
Performs clerical support for store staff as needed.
Other duties as assigned.
Qualities and skills we are looking for:
Excellent verbal and written communication, and listening skills
Basic reading and comprehension skills.
Basic numerical reasoning skills.
Ability to complete paperwork in an accurate, neat and efficient manner.
Demonstrated knowledge of software, including Microsoft Office
Excellent organizational skills
Outstanding customer service skills
Physical Demands:
Ability to sit, stand, bend, stoop, and reach regularly
Education and Experience:
High school diploma or equivalent combination of education and experience
Previous clerical experience preferred
Position Type
Full-Time/Regular
#BSSALES
Customer Success Representative - Hybrid
Remote administrative/customer support job
This position is the first point of contact with our insurance broker and direct to consumer customers. You are the first impression of our business and the start of a positive customer experience that will boost a customer's confidence in our service and product offerings. This position covers a multitude of duties and is very fast paced at times. This position must work in the Akron office 3 days per week. This is a bilingual in Spanish role.
ESSENTIAL DUTIES AND RESPONSIBILITIES
* Providing remote application and customer support to end-users of the cloud-based proprietary software.
* Assisting users with error messages and notifying development of issues when necessary.
* Instructing users on the proper use of the software via telephone, screenshare, and email.
* Independently trouble shoot software to identify bugs and errors.
* Following up with development and users to ensure each case is closed in a timely manner.
* Meet department attendance requirements, including being prompt and available during scheduled shift.
* Ability to meet multiple deadlines in a fast-paced environment.
* Perform similar job-related duties and projects as assigned.
* Support parent company's sales staff when questions or issues arise.
* Learn and maintain familiarity with CMS compliance and protocol.