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Become An Administrative Director, Behavioral Health Services

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Working As An Administrative Director, Behavioral Health Services

  • Communicating with Supervisors, Peers, or Subordinates
  • Making Decisions and Solving Problems
  • Establishing and Maintaining Interpersonal Relationships
  • Evaluating Information to Determine Compliance with Standards
  • Developing and Building Teams
  • Deal with People

  • Unpleasant/Angry People

  • Mostly Sitting

  • Make Decisions

  • $85,077

    Average Salary

What Does An Administrative Director, Behavioral Health Services Do At Cleveland Clinic

* Assists with direction, coordination and management of all nursing areas.
* Provides supervision and acts as a resource to nurse managers, educators, clinical specialists, and staff.
* Collaborates with leadership team regarding; budget review, personnel management, monitoring of productivity and staff development.
* Ensures communication, cooperation and understanding among staff.
* Monitors adherence to CC and Nursing Institute policies and procedures.
* Promotes ongoing professional development of staff at all levels.
* Other duties as assigned

What Does An Administrative Director, Behavioral Health Services Do At Catholic Health Initiatives

* Has the authority to interview, hire,orient, terminate,promote, train and conduct performance evaluations.
* Assigns day-to-day work activities; directs the functional and technical job performance of team members.
* Allocates and directs staffing needs to meet patient, unit/department and organizational needs and collaborates with others to ensure overall staffing needs are met.
* Completes staff rounding (nursing care bundle and employee),conducts employee engagement action planning sessions, contribute to action plans and delivers organizational/department communications.
* Aligns and coordinates day to day function to ensure positive financial productivity and the safety and quality of the patient experience.
* Participates in all safety,security and infection control programs that are mandatory as well as those required and provided by the department.
* Demonstrates work practices consistent with CHI Health and department-specific safety, security and infection control policies.
* Hours: 4p
* a, Every 3rd Weekend 6:30a
* p and every other holiday
* Qualifications

What Does An Administrative Director, Behavioral Health Services Do At HCA, Hospital Corporation of America

* The Director, in conjunction with the Regional VP of BHS Operations, provides direct oversight and management of the daily operations of the patient access functions, clinical education, quality management, performance improvement, and all activities related to the assessment and disposition of behavioral health patients referred or presenting to the facility.
* SUPERVISOR – * Regional VP of BHS Operations
* SUPERVISES – * Directly supervises assessment staff, call center staff, administrative support staff.
* Oversees the routine operation of the clinical team responsible for behavioral health related calls, inquiries, referrals and assessments to assure the efficient and expedient delivery of services based on patient need.
* Assures documentation is completed accurately, completely and timely.
* Assures quality and process improvement based on the documentation and reports out all key information regarding the department’s performance.
* Accurately tracks referral information and reports out effectively.
* Provides performance and volume reports routinely to facilities served, leadership, and medical staff and participates with facilities in performance improvement activities.
* Acts as the liaison for behavioral health services to all stakeholders taking a lead role in process and performance improvement and the delivery of high quality services.
* Initiates and facilitates outreach activities designed to increase scope and reach in alignment with the division outreach activities.
* Works collaboratively with all other departments including the sales team to respond to feedback, improve customer service, support the development of new programs and services, and to perform outreach activities as needed.
* Responsible to assure all employees under supervision perform their job duties appropriately
* Organizes and leads monthly department meetings retaining attendance, agenda and minutes
* Manages the competency program for the employees according to facility policy and is responsible to identify competency components required for successful performance in the job roles
* Responsible for monthly reporting of all volume, metrics, and other information as required
* Develops and maintains policies, procedures, and written guidelines for the department
* Communicates information and changes to all employees
* Supports facilities with appropriate response times and quality care as requested by the medical staff
* Attends meetings as appropriate to inform, participate, and lead behavioral health initiatives related to patient access
* Develops and/or coordinates clinical training and education for clinical staff to assure ongoing clinical effectiveness
* Implements quality monitoring for all clinical work within the department
* Works with the directors of the emergency departments and other units to support their needs for assessment and patient flow
* As the leader for all assessment and response activities actively joins efforts to improve processes across the division
* Ensures patient rights and confidentiality
* Provides input, suggestions and support appropriately
* Participates as an active member of the multidisciplinary team
* Completes additional duties as assigned

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How To Become An Administrative Director, Behavioral Health Services

Most medical and health services managers have at least a bachelor’s degree before entering the field. However, master’s degrees are common and sometimes preferred by employers. Educational requirements vary by facility.


Medical and health services managers typically need at least a bachelor’s degree to enter the occupation. However, master’s degrees are common and sometimes preferred by employers. Graduate programs often last between 2 and 3 years and may include up to 1 year of supervised administrative experience in a hospital or healthcare consulting setting.

Prospective medical and health services managers typically have a degree in health administration, health management, nursing, public health administration, or business administration. Degrees that focus on both management and healthcare combine business-related courses with courses in medical terminology, hospital organization, and health information systems. For example, a degree in health administration or health information management often includes courses in health services management, accounting and budgeting, human resources administration, strategic planning, law and ethics, health economics, and health information systems.

Work Experience in a Related Occupation

Many employers require prospective medical and health services managers to have some work experience in either an administrative or a clinical role in a hospital or other healthcare facility. For example, nursing home administrators usually have years of experience working as a registered nurse.

Others may begin their careers as medical records and health information technicians, administrative assistants, or financial clerks within a healthcare office.

Important Qualities

Analytical skills. Medical and health services managers must understand and follow current regulations and adapt to new laws.

Communication skills. These managers must effectively communicate policies and procedures with other health professionals and ensure their staff’s compliance with new laws and regulations.

Detail oriented. Medical and health services managers must pay attention to detail. They might be required to organize and maintain scheduling and billing information for very large facilities, such as hospitals.

Interpersonal skills. Medical and health services managers discuss staffing problems and patient information with other professionals, such as physicians and health insurance representatives.

Leadership skills. These managers are often responsible for finding creative solutions to staffing or other administrative problems. They must hire, train, motivate, and lead staff.

Technical skills. Medical and health services managers must stay up to date with advances in healthcare technology and data analytics. For example, they may need to use coding and classification software and electronic health record (EHR) systems as their facility adopts these technologies.

Licenses, Certifications, and Registrations

All states require licensure for nursing home administrators; requirements vary by state. In most states, these administrators must have a bachelor’s degree, complete a state-approved training program, and pass a national licensing exam. Some states also require applicants to pass a state-specific exam; others may require applicants to have previous work experience in a healthcare facility. Some states also require licensure for administrators in assisted-living facilities. For information on specific state-by-state licensure requirements, visit the National Association of Long Term Care Administrator Boards.

A license is typically not required in other areas of medical and health services management. However, some positions may require applicants to have a registered nurse or social worker license.

Although certification is not required, some managers choose to become certified. Certification is available in many areas of practice. For example, the Professional Association of Health Care Office Management offers certification in medical management, the American Health Information Management Association offers health information management certification, and the American College of Health Care Administrators offers the Certified Nursing Home Administrator and Certified Assisted Living Administrator distinctions.


Medical and health services managers advance by moving into higher paying positions with more responsibility. Some health information managers, for example, can advance to become responsible for the entire hospital’s information systems. Other managers may advance to top executive positions within the organization.

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Administrative Director, Behavioral Health Services jobs

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Administrative Director, Behavioral Health Services Demographics


  • Female

  • Male

  • Unknown



  • White

  • Hispanic or Latino

  • Asian

  • Unknown

  • Black or African American

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Languages Spoken

  • Spanish

  • Portuguese


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Top Skills for An Administrative Director, Behavioral Health Services


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Top Administrative Director, Behavioral Health Services Skills

  1. Mental Health Issues
  2. Ensure Compliance
  3. Procedures
You can check out examples of real life uses of top skills on resumes here:
  • Monitored the facility's monthly psychotropic medication usage to ensure compliance with state regulations.
  • Stabilized grant status, upgraded grant report procedures, developed and implemented Behavioral Health Care programs and provided clinical counseling services.
  • Implement and design new operational models for behavioral health consistent with vision of being a national leader in behavioral health services.
  • Provide clinical oversight for approximately 75 homebound patients, including clinical reassessments and recertification as required through CMS.
  • Provided individual therapy utilizing brief solution focused interventions.

Top Administrative Director, Behavioral Health Services Employers

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