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Working As An Administrative Director

  • Communicating with Supervisors, Peers, or Subordinates
  • Interacting With Computers
  • Getting Information
  • Performing Administrative Activities
  • Making Decisions and Solving Problems
  • Deal with People

  • Mostly Sitting

  • Repetitive

  • $83,000

    Average Salary

What Does An Administrative Director Do

Administrative services managers plan, direct, and coordinate supportive services of an organization. Their specific responsibilities vary, but administrative service managers typically maintain facilities and supervise activities that include recordkeeping, mail distribution, and office upkeep. In a small organization, they may direct all support services and may be called the business office manager. Large organizations may have several layers of administrative managers who specialize in different areas.

Duties

Administrative services managers typically do the following:

  • Buy, store, and distribute supplies
  • Supervise clerical and administrative personnel
  • Set goals and deadlines for their department
  • Develop, manage, and monitor records
  • Recommend changes to policies or procedures in order to improve operations, such as changing what supplies are kept or how to improve recordkeeping
  • Plan budgets for contracts, equipment, and supplies
  • Monitor the facility to ensure that it remains safe, secure, and well maintained
  • Oversee the maintenance and repair of machinery, equipment, and electrical and mechanical systems
  • Ensure that facilities meet environmental, health, and security standards and comply with government regulations

Administrative services managers plan, coordinate, and direct a broad range of services that allow organizations to operate efficiently. An organization may have several managers who oversee activities that meet the needs of multiple departments, such as mail, printing and copying, recordkeeping, security, building maintenance, and recycling.

The work of administrative services managers can make a difference in employees’ productivity and satisfaction. For example, an administrative services manager might be responsible for making sure that the organization has the supplies and services it needs. In addition, an administrative services manager who is responsible for coordinating space allocation might take into account employee morale and available funds when determining the best way to arrange a given physical space.

Administrative services managers also ensure that the organization honors its contracts and follows government regulations and safety standards.

Administrative services managers may examine energy consumption patterns, technology usage, and office equipment. For example, managers may recommend buying new or different equipment or supplies in order to lower energy costs or improve indoor air quality.

Administrative services managers also plan for maintenance and the future replacement of equipment, such as computers. A timely replacement of equipment can help save money for the organization, because eventually the cost of upgrading and maintaining equipment becomes higher than the cost of buying new equipment.

The following are examples of types of administrative services managers:

Contract administrators handle buying, storing, and distributing equipment and supplies. They also oversee getting rid of surplus or unclaimed property.

Facility managers oversee buildings, grounds, equipment, and supplies. Their duties fall into several categories, including overseeing operations and maintenance, planning and managing projects, and dealing with environmental factors.

Facility managers may oversee renovation projects to improve efficiency or ensure that facilities meet government regulations and environmental, health, and security standards. For example, they may influence building renovation projects by recommending energy-saving alternatives or efficiencies that reduce waste. In addition, facility managers continually monitor the facility to ensure that it remains safe, secure, and well maintained. Facility managers also are responsible for directing staff, including maintenance, grounds, and custodial workers.

Records and information managers develop, monitor, and manage an organization’s records. They provide information to executive management, and they ensure that employees throughout the organization follow information and records management guidelines. They may direct the operations of on-site or off-site records facilities. They should be familiar with the technology that is used to manage both physical and electronic records. Records and information managers also work closely with an organization’s attorneys, technology, and business operations personnel.

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How To Become An Administrative Director

Educational requirements vary by the type of organization and the work performed. Administrative services managers must have related work experience.

Education

A bachelor’s degree is typically required for someone to become an administrative services manager. However, some jobseekers may be able to enter the occupation with a high school diploma. Those with a bachelor’s degree typically study business, engineering, facility management, or information management.

Licenses, Certifications, and Registrations

The International Facility Management Association offers a competency-based professional certification program for administrative services managers. Completing this program may give prospective job candidates an advantage. The program has two levels: the Facilities Management Professional (FMP) certification and the Certified Facility Manager (CFM) certification. People entering the profession can get the FMP as a steppingstone to the CFM. For the CFM, applicants must meet certain educational and experience requirements. The CFM must be renewed every 3 years by completing continuing education and professional development requirements.

For records and information managers, the Institute of Certified Records Managers offers the Certified Records Manager (CRM) certification. For those specializing in information governance, ARMA International offers the Information Governance Professional (IGP) certification.

Work Experience

Administrative services managers must have related work experience reflecting managerial and leadership abilities. For example, contract administrators need experience in purchasing and sales, as well as knowledge of the variety of supplies, machinery, and equipment that their organization uses. Managers who are concerned with supply, inventory, and distribution should be experienced in receiving, warehousing, packaging, shipping, transportation, and related operations.

Advancement

Advancement of facility managers is based on the practices and size of individual organizations. Some facility managers transfer among departments within an organization or work their way up from technical positions. Others advance through a progression of facility management positions that offer additional responsibilities. Advancement is easier in large organizations that employ several levels and types of administrative services managers.

A master’s degree in business administration or a related field can enhance a manager’s opportunities to advance to a higher level position, such as director of administrative services. Some experienced managers may join or establish a management consulting firm to provide administrative management services to other organizations on a contract basis.

Important Qualities

Analytical skills. Administrative services managers must be able to review an organization’s procedures and find ways to improve efficiency.

Communication skills. Much of an administrative services manager’s time is spent working with other people. Therefore, communication is a key quality.

Detail oriented. Administrative services managers must pay attention to details. This quality is necessary across a range of tasks, from ensuring that the organization complies with building codes to managing the process of buying equipment.

Leadership skills. In managing workers and coordinating administrative duties, administrative services managers must be able to motivate employees and deal with issues that may arise.

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Average Length of Employment
Top Careers Before Administrative Director
Director 8.0%
Manager 5.5%
Internship 3.9%
Teacher 3.8%
Consultant 3.4%
Top Careers After Administrative Director
Director 8.1%
Consultant 6.7%
Owner 4.2%
Manager 3.8%
President 3.5%

Do you work as an Administrative Director?

Average Yearly Salary
$83,000
Show Salaries
$49,000
Min 10%
$83,000
Median 50%
$83,000
Median 50%
$83,000
Median 50%
$83,000
Median 50%
$83,000
Median 50%
$83,000
Median 50%
$83,000
Median 50%
$142,000
Max 90%
Best Paying Company
Orrick, Herrington & Sutcliffe
Highest Paying City
Boston, MA
Highest Paying State
Maine
Avg Experience Level
4.2 years
How much does an Administrative Director make at top companies?
The national average salary for an Administrative Director in the United States is $83,623 per year or $40 per hour. Those in the bottom 10 percent make under $49,000 a year, and the top 10 percent make over $142,000.

The largest raises come from changing jobs.

See what's out there.

Real Administrative Director Salaries

Job Title Company Location Start Date Salary
Director of Fund Administration and Investor Reporting Institutional Capital Network Jun 09, 2016 $227,178
Health System International Admin DIR (DIR. Functi University of California, San Diego Jan 01, 2013 $203,998
Portfolio and Administration Director Trog Hawley Capital LLC Aug 22, 2016 $200,000 -
$225,000
Admiinistrative Director The Ohio State University Feb 15, 2013 $195,000
Head of Fund Administration (Director) Ramius Alternative Solutions LLC Sep 01, 2013 $190,000
Commodity Administration Director Flextronics International USA, Inc. Aug 27, 2013 $178,856
Director of Administration Mayer Brown LLP Sep 25, 2014 $170,571
Director of Administration Mayer Brown LLP Sep 25, 2014 $170,000
Director of Fund Administration and Investor Reporting Institutional Capital Network Inc. Nov 27, 2016 $164,500 -
$210,000
Contracts Administration Director Twin Eagles, Inc. Apr 14, 2016 $164,050
Director, Database Administration Barnes & Noble.com Mar 07, 2011 $160,000 -
$175,000
Director, Database Administration Meetme, Inc. Nov 06, 2014 $156,000
SR. Administrative Director-Neurosurgery North Shore-LIJ Health System Aug 18, 2014 $150,000
Director of Research Projects Administration New York University School of Medicine May 10, 2011 $118,450
Director of Budget Administration Indiana University Feb 01, 2015 $115,000
Director of Budget Administration Indiana University Jan 02, 2015 $115,000
Administrative Director-University Hospitals The Ohio State University Apr 15, 2011 $107,100
Director, Transportation Planning, Projects & Administration Ascena Retail Group, Inc. Oct 10, 2014 $106,018 -
$173,300
Administrative Director, Center of Excellence The University of Texas Health Science Center at Houston May 01, 2015 $100,000
Administration Director HSA Corporation Sep 28, 2012 $80,000
Administrative Director Chesapeake Womens Care LLC Nov 12, 2014 $76,274
Administrative Director-Oncology St. Jude Children's Research Hospital Jul 18, 2010 $75,506 -
$120,817
Administrative Director Chesapeake Womens Care LLC Sep 06, 2013 $74,901
Director of Administration Soon Property Management, LLC May 07, 2010 $74,485
Administrative Director Howard University Sep 28, 2013 $72,450
Director-Programming Administration Metro-Goldwyn-Mayer Studios Inc. Nov 10, 2009 $69,628

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Top Skills for An Administrative Director

  1. Financial Statements
  2. Ensure Compliance
  3. Personnel Files
You can check out examples of real life uses of top skills on resumes here:
  • Prepared forecasts, established internal budgetary controls, instituted cost containment procedures, prepared financial statements and performed variance analysis.
  • Organize and coordinate qualitative and quantitative information and ensure compliance, quality and consistency across all responses and submissions.
  • Maintained all personnel files and employee documents ensuring accuracy and security.
  • Managed the overall daily office operations including benefits administration, payroll, facilities management, and supervision of front desk.
  • Published a customer service newsletter that was distributed to over 6,000 military organizations worldwide, providing critical policy information to beneficiaries.

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Average Salary:

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Top 10 Best States for Administrative Directors

  1. Massachusetts
  2. New York
  3. Pennsylvania
  4. Rhode Island
  5. New Jersey
  6. Connecticut
  7. Maine
  8. Vermont
  9. Maryland
  10. Ohio
  • (322 jobs)
  • (529 jobs)
  • (306 jobs)
  • (27 jobs)
  • (198 jobs)
  • (98 jobs)
  • (18 jobs)
  • (21 jobs)
  • (181 jobs)
  • (144 jobs)

Administrative Director Resume Examples And Tips

The average resume reviewer spends between 5 to 7 seconds looking at a single resume, which leaves the average job applier with roughly six seconds to make a killer first impression. Thanks to this, a single typo or error on your resume can disqualify you right out of the gate. At Zippia, we went through over 10,171 Administrative Director resumes and compiled some information about how best to optimize them. Here are some suggestions based on what we found, divided by the individual sections of the resume itself.

Learn How To Create A Top Notch Administrative Director Resume

View Resume Examples

Administrative Director Demographics

Gender

Female

62.1%

Male

33.3%

Unknown

4.6%
Ethnicity

White

61.6%

Hispanic or Latino

15.8%

Black or African American

11.9%

Asian

7.1%

Unknown

3.6%
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Foreign Languages Spoken

Spanish

52.6%

French

12.1%

Chinese

4.0%

Mandarin

3.5%

German

3.5%

Italian

2.9%

Korean

2.9%

Arabic

2.9%

Portuguese

2.6%

Russian

2.3%

Turkish

1.7%

Carrier

1.7%

Japanese

1.7%

Vietnamese

0.9%

Indonesian

0.9%

Bosnian

0.9%

Greek

0.9%

Tagalog

0.9%

Swedish

0.6%

Hindi

0.6%
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Administrative Director Education

Schools

New York University

10.6%

Walden University

7.5%

Capella University

6.4%

Liberty University

6.1%

Pennsylvania State University

6.1%

Strayer University

5.2%

Ohio State University

4.7%

George Washington University

4.5%

University of Texas at Austin

4.5%

Webster University

4.5%

Ohio University -

4.2%

University of Maryland - University College

4.2%

Virginia Commonwealth University

4.0%

University of Houston

4.0%

University of California - Los Angeles

4.0%

Texas A&M University

4.0%

Boston University

4.0%

Kaplan University

4.0%

Ashford University

3.8%

University of Washington

3.8%
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Majors

Business

32.3%

Nursing

12.8%

Accounting

6.0%

Psychology

5.6%

Management

5.3%

Health Care Administration

4.7%

Education

3.5%

Finance

3.2%

Communication

3.1%

Political Science

2.7%

Human Resources Management

2.4%

Educational Leadership

2.2%

Law

2.2%

Public Administration

2.2%

Counseling Psychology

2.1%

Elementary Education

2.0%

English

2.0%

Early Childhood Education

1.9%

Social Work

1.9%

Sociology

1.9%
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Degrees

Bachelors

41.2%

Masters

31.0%

Associate

11.5%

Certificate

6.1%

High School Diploma

4.3%

Doctorate

3.7%

Diploma

1.6%

License

0.6%
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Updated May 18, 2020