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Educational requirements vary by the type of organization and the work performed. Administrative services managers must have related work experience.Education
A bachelor’s degree is typically required for someone to become an administrative services manager. However, some jobseekers may be able to enter the occupation with a high school diploma. Those with a bachelor’s degree typically study business, engineering, facility management, or information management.Licenses, Certifications, and Registrations
The International Facility Management Association offers a competency-based professional certification program for administrative services managers. Completing this program may give prospective job candidates an advantage. The program has two levels: the Facilities Management Professional (FMP) certification and the Certified Facility Manager (CFM) certification. People entering the profession can get the FMP as a steppingstone to the CFM. For the CFM, applicants must meet certain educational and experience requirements. The CFM must be renewed every 3 years by completing continuing education and professional development requirements.
For records and information managers, the Institute of Certified Records Managers offers the Certified Records Manager (CRM) certification. For those specializing in information governance, ARMA International offers the Information Governance Professional (IGP) certification.Work Experience
Administrative services managers must have related work experience reflecting managerial and leadership abilities. For example, contract administrators need experience in purchasing and sales, as well as knowledge of the variety of supplies, machinery, and equipment that their organization uses. Managers who are concerned with supply, inventory, and distribution should be experienced in receiving, warehousing, packaging, shipping, transportation, and related operations.Advancement
Advancement of facility managers is based on the practices and size of individual organizations. Some facility managers transfer among departments within an organization or work their way up from technical positions. Others advance through a progression of facility management positions that offer additional responsibilities. Advancement is easier in large organizations that employ several levels and types of administrative services managers.
A master’s degree in business administration or a related field can enhance a manager’s opportunities to advance to a higher level position, such as director of administrative services. Some experienced managers may join or establish a management consulting firm to provide administrative management services to other organizations on a contract basis.Important Qualities
Analytical skills. Administrative services managers must be able to review an organization’s procedures and find ways to improve efficiency.
Communication skills. Much of an administrative services manager’s time is spent working with other people. Therefore, communication is a key quality.
Detail oriented. Administrative services managers must pay attention to details. This quality is necessary across a range of tasks, from ensuring that the organization complies with building codes to managing the process of buying equipment.
Leadership skills. In managing workers and coordinating administrative duties, administrative services managers must be able to motivate employees and deal with issues that may arise.
Average Length of Employment
Top Careers Before Administrative Director
Top Careers After Administrative Director
Hispanic or Latino10.7%
Black or African American0.8%
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University of Phoenix24.9%
New York University6.0%
Michigan State University4.8%
Indiana Wesleyan University3.5%
University of Houston3.4%
Southern New Hampshire University3.4%
Florida State University3.4%
University of California - Los Angeles3.2%
Central Michigan University3.0%
George Mason University3.0%
Pennsylvania State University3.0%
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|Job Title||Company||Location||Start Date||Salary|
|Director of Fund Administration and Investor Reporting||Institutional Capital Network||New York, NY||Jun 09, 2016||$227,178|
|Health System International Admin DIR (DIR. Functi||University of California, San Diego||San Diego, CA||Jan 01, 2013||$203,998|
|Portfolio and Administration Director||Trog Hawley Capital LLC||Jupiter, FL||Aug 22, 2016||$200,000 -
|Head of Fund Administration (Director)||Ramius Alternative Solutions LLC||New York, NY||Sep 01, 2013||$190,000|
|Commodity Administration Director||Flextronics International USA, Inc.||San Jose, CA||Aug 27, 2013||$178,856|
|Assistant Professor and Administrative Director||The University of Southern California||Los Angeles, CA||Jun 25, 2015||$176,400|
|Director of Administration||Mayer Brown LLP||Houston, TX||Sep 25, 2014||$170,571|
|Director of Administration||Mayer Brown LLP||Houston, TX||Sep 25, 2014||$170,000|
|Director of Fund Administration and Investor Reporting||Institutional Capital Network Inc.||New York, NY||Nov 27, 2016||$164,500 -
|Contracts Administration Director||Twin Eagles, Inc.||Cerritos, CA||Apr 14, 2016||$164,050|
|SR. Administrative Director-Neurosurgery||North Shore-LIJ Health System||Manhasset, NY||Aug 18, 2014||$150,000|
|Finance and Administration Director||International Airline Training Academy, Inc.||Napa, CA||Sep 01, 2014||$150,000|
|SR. Administrative Director-Neurosurgery||North Shore-LIJ Health System||Manhasset, NY||Feb 21, 2012||$135,000|
|Director-Technical Administration||The Advisory Board Company||Washington, DC||Jan 18, 2016||$131,621|
|Dietician, Administrative Director||Okeechobee Healthcare Facility LLC||Okeechobee, FL||May 17, 2011||$99,700|
|Director of Academic Administration||Columbia University||New York, NY||Aug 01, 2012||$91,555|
|Administrative Director, Laboratory||A. O. Fox Memorial Hospital||Oneonta, NY||Nov 15, 2016||$91,520|
|Administrative Director-Adult Clinical Services &||VHS Sinai-Grace Hospital, Inc.||Detroit, MI||Aug 08, 2011||$91,291 -
|Director of Space Administration and Management||Western Washington University||Bellingham, WA||Aug 04, 2014||$90,432|
|Director of Space Administration and Management||Western Washington University||Bellingham, WA||Aug 03, 2014||$90,432|
|Director of Budget Administration||Indiana University||Kokomo, IN||Mar 08, 2013||$90,000|
|Administrative Director||Chesapeake Womens Care LLC||Elkton, MD||Nov 12, 2014||$76,274|
|Administrative Director-Oncology||St. Jude Children's Research Hospital||Memphis, TN||Jul 18, 2010||$75,506 -
|Administrative Director||Chesapeake Womens Care LLC||Elkton, MD||Sep 06, 2013||$74,901|
|Director of Administration||Soon Property Management, LLC||Kissimmee, FL||May 07, 2010||$74,485|
|Assistant Administrative Director||Johns Hopkins Hospital||Baltimore, MD||Feb 06, 2016||$72,966|
|Administrative Director||Howard University||Washington, DC||Sep 28, 2013||$72,450|
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Introducing John Henry: Admin Director For Dream Connections