Sit back and relax while we apply to 100s of jobs for you - $25
Director, Fund Administration (Capital Events)
Juniper Square 4.2
Remote administrative director job
Our mission is to unlock the full potential of private markets. Privately owned assets like commercial real estate, private equity, and venture capital make up half of our financial ecosystem yet remain inaccessible to most people. We are digitizing these markets, and as a result, bringing efficiency, transparency, and access to one of the most productive corners of our financial ecosystem. If you care about making the world a better place by making markets work better through technology - all while contributing as a member of a values-driven organization - we want to hear from you.
Juniper Square offers employees a variety of ways to work, ranging from a fully remote experience to working full-time in one of our physical offices. We invest heavily in digital-first operations, allowing our teams to collaborate effectively across 27 U.S. states, 2 Canadian Provinces, India, Luxembourg, and England. We also have physical offices in San Francisco, New York City, Mumbai and Bangalore for employees who prefer to work in an office some or all of the time.
About your role
This is a great opportunity to join a growing and exciting initiative as we continue to evolve and scale Juniper Square's fund administration service. Our Capital Events & Performance team is filling a substantial market gap, responsible for all capital activity transactions and deliverables for Juniper Square's Private Equity, Venture Capital, and Real Estate customers.
This service has had a huge impact across the business as it relates to workflow automation, leveraging technology to deliver an unparalleled customer experience, and enabling GPs to strengthen relationships with LPs.
As a Director, Fund Administration (Capital Events), you will be responsible for building and leading this highly specialized team. You will oversee all deliverables focusing on capital event transactions, including waterfalls, distributions, multiple close rebalancing, and capital calls. This role will report to a Senior Director, Fund Administration. You will have a significant opportunity to help shape the trajectory of this service offering and in so doing help to deliver a best-in-class experience to our customers.
The application deadline for this role is November 10th.
What you'll do
Team Leadership and Management:
Responsible for staffing and capacity management for the Capital Events team, including working with the leadership team to forecast hiring needs.
Hire, train, and lead a team of financial modeling experts that use Juniper Square software and Excel to manage our customers' day-to-day transaction-related operations.
Conduct formal performance reviews and provide coaching and feedback to direct reports throughout the year.
Responsible for ensuring team satisfaction as assessed by our bi-annual employee engagement survey; design and execute on initiatives to improve team satisfaction.
Partner with the enablement team to enhance the training process and learning content, with a specific focus on complex financial modeling, LPA interpretation, and capital event transactions.
Client Service and Capital Event Delivery:
Responsible for the service delivery of the Capital Events team, ensuring customer health and that all deliverables (e.g., capital call notices, distribution notices, waterfall calculations) are accurate and on time.
Serve as the primary internal and external escalation point for challenging customer situations and complex technical questions related to LPAs, waterfalls, and capital transactions.
Perform hands-on, customer-facing work as needed to support the team, including maintaining complex waterfall and capital call models in Excel based on client LPAs and creating notices using our software.
Identify and execute on initiatives to improve team efficiency and productivity, including collaborating with our Product Team on technology and automation improvements for capital event processing.
Maintain strong controls around capital event deliverables and identify how our controls should evolve as the team scales.
Oversee the capital event components of the year-end audit process.
Responsible for ensuring collection on invoices to customers and timely maintenance of contracts.
Identify out-of-scope requests from clients and collaborate with Marketing, Product, and Investor Services to scope new service offerings related to complex capital administration.
Qualifications
10+ years of fund accounting experience in private equity, venture capital, real estate, and/or hedge funds. Experience working at a fund administrator is required.
Specific, deep expertise in private equity capital transactions, including complex waterfall modeling (American, European, preferred return, catch-up), capital calls, distributions, and multiple-close rebalancing.
Proven ability to interpret complex Limited Partnership Agreements (LPAs) and translate their economic terms into operational models.
5+ years of experience hiring, managing, and developing a team, inclusive of managing highly technical individual contributors (e.g., modeling experts).
Passion to develop and train talent, providing coaching to ensure they are successful in their role.
Possess strong client and relationship management skills to drive outcomes and meet customer needs, especially during challenging situations.
Operational mindset with a strong focus on building repeatable, scalable processes.
Excellent written and verbal communications skills, with the ability to explain complex financial concepts to clients.
Skilled at building relationships at all levels of the organization.
Comfort with ambiguity; self-starter and entrepreneurial; inclusive attitude.
Compensation
Compensation for this position includes a base salary, bonus, equity, and a variety of benefits. The U.S. base salary range for this role is $160,000-180,000 USD. Actual base salaries will be based on candidate-specific factors, including experience, skillset, and location, and local minimum pay requirements as applicable.
Benefits include:
Health, dental, and vision care for you and your family
Life insurance
Mental wellness coverage
Fertility and growing family support
Flex Time Off in addition to company paid holidays
Paid family leave, medical leave, and bereavement leave policies
Retirement saving plans
Allowance to customize your work and technology setup at home
Annual professional development stipend
Your recruiter can provide additional details about compensation and benefits.
#LI-FM1
#LI-Remote
$160k-180k yearly Auto-Apply 8d ago
Looking for a job?
Let Zippia find it for you.
Director, Fund Administration
Mutual of America 4.5
Administrative director job in Columbus, OH
Mutual of America Capital Management Job Title: Director, Fund Administration, Mutual of America Capital Management
Who We Are:
Mutual of America Capital Management was formed in 1993 to serve the growing needs of institutional clients. As the need to create additional investment strategies beyond those that were being managed for Mutual of America Life Insurance Company's traditional retirement business became evident, Mutual of America Capital Management evolved into an independent, wholly owned subsidiary of Mutual of America. This important change enabled Mutual of America Capital Management to provide an enhanced array of investment solutions and services to a broader audience.
Today, Mutual of America Capital Management manages $30 billion and offers over 25 investment strategies. We embrace a nimble, entrepreneurial spirit, while maintaining the core competencies, long-term views and financial strength of our parent company, Mutual of America Life Insurance Company. Managed by an experienced team of investment professionals, our strategies include both fixed income and equity offerings. We offer both mutual funds, and customized investment solutions that support a variety of investment objectives and strategies for institutions. Our experienced and talented investment professionals are key to offering clients customized solutions to meet their objectives.
Our mission is built upon our core values of integrity, prudence, reliability, excellence and social responsibility.
We're committed to bringing talented and motivated people together to help our customers plan for a financially secure future.
Role Summary:
The Director of Mutual Fund Administration within Mutual of America Capital Management is a key role in transforming the growth, administration, and operating models of the mutual fund business. Reporting to the Head of Investment Products, this role will oversee the MoA Funds' relationship with Bank of New York's Transfer Agency services and provide support to the Fund Administration team and broader Capital Management organization for any investor servicing and recordkeeping services. To the extent other transfer agents or similar providers of investor recordkeeping are utilized, those relationships would fall into this remit. The role will also be actively involved in developing new programs required by regulatory changes and developments. The primary goal of this role is to develop, implement and continually improve the investor servicing functions and related vendor oversight.
Fund Administration Responsibilities:
Develop and maintain an effective vendor oversight function that is reasonably designed to detect issues without engaging in activities that are duplicative to those being performed at the vendors.
Work to transition all responsibilities from the current Executive Vice President of Investment Products on agreed timeline.
Interact with Capital Management stakeholders to identify and address fund-related issues and initiatives.
Contribute on all product management initiatives, including new product development and re-positioning or closing existing products.
Work with Compliance and Legal departments on fund-related projects (e.g. prospectus updates) and initiatives.
Work with marketing/distribution and Head of Investment Products to ensure that fund growth initiatives are fully supported by third party vendors, particularly transfer agent/shareholder servicing.
Maintain an active awareness of industry developments, including transfer agent issues, and engage with vendors and internal departments to develop cost-effective programs to meet new requirements.
Required Qualifications:
A minimum of 10 years' experience working with mutual fund families with significant experience with transfer agency operations. Experience with collective investment trusts and other investment products is also desirable.
Significant exposure to, and a working knowledge of, all mutual fund operations. Experience managing third party vendors is required. Experience in vendor conversions is a plus.
Significant exposure to fund distribution and supporting distribution initiatives from an operational perspective.
Demonstrated ability to solve problems in an efficient and effective manner.
Ability to develop both strategic and tactical plans in support of business goals.
Strong communications skills, including the ability to present ideas and plans to all levels within an organization, including the mutual funds board.
Strong organizational skills in managing multiple initiatives and projects.
Preferred Qualifications:
Professional designations relevant to the mutual fund industry.
What we offer you:
Competitive base salary
Annual Bonus
Comprehensive Benefits Package (medical, dental, and vision) that starts day one of employment
401K Match: Receive up to 6% of your pay (salary and incentive compensation) with 100% employer match on employee contributions.
Parental Leave: 8 weeks fully paid
Paid time off: 20 days plus two floating personal holidays
The salary range below describes the minimum to maximum base salary range for this role. The role is also eligible for an annual bonus; whereby total compensation may exceed this range depending on individual and / or company performance.
Base Salary Range: $110,000 - $165,000
Visit ******************************* for additional details about life at Mutual of America. You can also follow us on Twitter: @mutualofamerica | Facebook: @mutualofamerica
Mutual of America Financial Group provides equal employment opportunity to all qualified employees and applicants for employment regardless of race, color, creed, religion, sex, pregnancy, national origin, ancestry, citizenship status, age, marital or partnership status, sexual orientation, gender identity or expression, disability, genetic predisposition, veteran or military status, or any other classification prohibited by applicable law.
$110k-165k yearly 24d ago
Director, Salesforce Administration
Consumer Tech 4.4
Remote administrative director job
at Ziff Davis
Ziff Davis is looking for a highly qualified, highly motivated Director Salesforce Administration.This role will be part of the Enterprise Applications group and will lead the teams supporting multiple Salesforce Orgs within Ziff Davis. Working closely with Sales, Marketing, Customer Service and Finance teams, you will be responsible for defining the vision and roadmap for salesforce. This is a hands-on leadership role where you will be responsible for implementing solutions and leading collaboration with different business units. The ideal candidate will be a leader with a great track record of large complex Salesforce projects. This position is fully remote and flexible on location. Job Duties:
Manage current Service Cloud and Sales Cloud environments while assisting with the vision and standards for new Salesforce.com solutions
Manage a team of internal and external Salesforce developers and admins
Consult on architectural approach with product and development teams
Act as a lead for all Salesforce integrations and Salesforce administration
Responsible for business and functional analysis, project management and risk analysis
Develop and maintain custom data input screens, reports, dashboards, validation rules, and workflow
Lead new projects like Salesforce Lightning and CPQ rollout
Lead data migration and data cleansing initiatives in Salesforce
Assist with the training of new and existing users
Maintain system metrics to track trends in usage and data integrity
Participate in cross-functional teams that address strategic business issues involving CRM, marketing, and sales operations
Assist in the design & implementation of APIs and web-based interfaces
Lead in developing and supporting integrations with other enterprise systems
Develop training materials and train users on Salesforce functionality
Work closely with business and outside vendors to provide the support for Ziff Davis' business teams
Work closely with internal and external auditors to meet audit requirements
Qualifications:
Over 12 years of experience in the IT industry with a minimum of 6 years as a salesforce lead and architect supporting over 500 users at an enterprise level
8+ years hands-on experience in Salesforce development including Sales Cloud, Service Cloud, CPQ and Communities
Excellent knowledge of the overall Salesforce landscape, Architecture and force.com platform, across Service, Sales, Community, Marketing, Analytics clouds
Strong knowledge of Visual force and Apex fundamentals
Strong knowledge of Lightning framework and developer console
Experienced in Salesforce API integration
Strong experience with writing Apex Triggers, Dataloader and custom code
Experience working with business and technology leaders to solve complex business and systems problems
Experience leading teams
Excellent technical and communication skills to interface directly with stakeholders to design and deliver complex solutions
Excellent written and verbal communication skills
Strong organizational and interpersonal skills
Ability to Multi-task and lead multiple projects
Strong troubleshooting skills
Our Benefits
Ziff Davis offers competitive salaries in addition to robust, health and wellness-focused benefits, including comprehensive medical, dental, and vision coverage, as well as life and disability benefits. Our employees enjoy Flexible Spending Accounts (FSAs), a 401(k) with company match, and an Employee Stock Purchase Plan.We are committed to work-life balance with Flexible Time Off, Volunteer Time Off, and paid holidays. We offer family building and caregiving support and generous Family Care and Parental leave, when you need it. We also provide Fitness Reimbursement and access to wellness programs, ensuring our team stays healthy both physically and mentally.As part of our inclusive culture, we offer Employee Resource Groups, company-sponsored events, and regular opportunities for professional growth through educational support, mentorship programs, and career development resources. Our employees are recognized and celebrated through employee engagement programs and recognition awards.
If you're seeking a dynamic and collaborative work environment where you can see the direct impact of your performance and thrive both personally and professionally, then Ziff Davis is the place for you.
Compensation Range
Ziff Davis provides a range for the base pay. Factors that may be used to determine your actual pay may include your specific job related knowledge, skills, experience, and geographic location. The base salary for this position ranges from $180,000 to $205,000, a potential bonus, 401K with company match, medical, dental, vision, and life insurance, short and long-term disability, and a flexible time off policy.
Ziff Davis is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive and equitable environment for all employees.
$61k-99k yearly est. Auto-Apply 60d+ ago
St Brendan the Navigator: Parish Administration Director
Catholic Diocese of Columbus 4.1
Administrative director job in Hilliard, OH
St. Brendan the Navigator is seeking a Parish AdministrationDirector. This individual leads and manages the business operations so those responsible for the spiritual affairs of the parish can concentrate on these matters.
Ensures policies and procedures are established to make certain the church business is conducted in a manner based on Catholic Christian values and responsible stewardship on parish resources.
Responsibilities and Duties:
Administration of Finance:
Manages the budget preparation, monitoring, and reporting to confirm compliance and expenditure approval for all ministries and departments.
Oversee all banking activities.
Accountable for all accounting, budgetary, fiscal, and statistical records including annual financial reports to the Columbus Diocese and Parish as well as monthly reports to the Parish Finance Committee.
Researches and monitors service contracts, suppliers, and vendors for fair pricing and competitive bidding.
Serve as a liaison to Finance Council Chairperson and participates at all Finance, Parish Council, Liturgy, Meetings and others as needed.
Administration of Buildings and Grounds:
Works with IT Director to assist in managing parish web connections and phone service.
Oversees parish security system.
Coordinates with Facilities Supervisor, to enable repairs, renovations, and improvement of facilities and grounds. Arranges and contracts for facility and equipment preventative maintenance schedules.
Manages acquisitions of new equipment and furnishings.
Maintains Long Range Planning guidelines.
Assists Facilities Supervisor in set up of parish facilities for Ministries and group events.
Administration of Staff:
Ensures safe, productive, and pleasant environment for collaboration, cooperation, and quality performance by all staff.
Collaborates with personnel to determine resources and materials needed to fully succeed in their ministries.
Effectively communicates with staff to inform and seek feedback regarding relevant issues.
Oversees bookkeeping, maintenance, and custodial staff and indirectly oversees the office and development staff.
Administers salaries (payroll) and benefits for all staff. Maintains staff files of all staff and updates staff handbook as needed.
Reporting Relationships:
Reports to the Pastor.
Oversees Facilities team, Accounting Office, Office Manager, and Technology Director.
Makes day-to-day decisions that enable the staff to conduct their ministries in a professional and responsible manner. Conducts financial decisions, approved by the Finance Committee, in accordance with Diocesan Financial Guidelines.
Required Knowledge:
Demonstrated knowledge of operations, financial management, IT, accounting, and maintenance.
Understanding of Business and Accounting software.
Bachelor's Degree or equivalent experience in Business Administration or Accounting.
Strong organizational skills, detailed oriented, and the ability to handle multiple issues at the same time.
Deal professionally in confidential, delicate and/or crisis situations.
Required Experience:
5 years of finance management experience, including salary and benefit administration and practicing Catholic.
$71k-102k yearly est. 41d ago
Director, ESOP Administration
Transition Finance Strategies LLC
Administrative director job in Columbus, OH
Job DescriptionDescription:Want to use your skills to positively impact a fast-paced, growing business?Looking to advance your career in an entrepreneurial environment?
We are a professional services firm that provides third-party retirement plan administration services for companies that sponsor Employee Stock Ownership (ESOPs) and 401(k) Plans. Our offices are located in Charlottesville, VA, Columbia, MD, Columbus, OH, Westchester, IL, Pasadena, CA and Maple Grove, MN, although our client base is nationwide. We are one of the top 2 companies that provide ESOP administration consulting services in the country, and we continue to grow our retirement services business (401(k), DB, CB, etc). We are seeking sharp, detail-oriented, dedicated individuals to join our team.
We are hiring a Director, ESOP Administration
The Director, ESOP Administration will be responsible for overseeing the administration of Employee Stock Ownership Plans (ESOPs) for Blue Ridge Associates' clients, ensuring the delivery of high-quality, accurate, and compliant services. The role requires strong leadership and strategic thinking abilities, as well as deep technical knowledge of ESOP regulations and plan administration. The Director will manage client relationships, mentor staff, and identify opportunities for improvement and expansion of services. The role also involves consulting on complex compliance issues, improving processes, and maintaining a proactive approach to client satisfaction.
Essential Functions
Leadership & Administration Oversight:
o Oversee the administration of complex ESOPs, ensuring accuracy in allocations, compliance with regulatory requirements (e.g., 409(p) testing, Section 1042 restrictions), and timely completion of deliverables.
o Supervise a team of administrative consultants and/or ESOP Managers, ensuring a minimal error rate in plan administration and high client satisfaction.
o Act as a go-to person for difficult plan administration and compliance issues, offering consultative solutions for both internal staff and clients.
Client Consultation & Compliance:
o Provide consultative services to clients on ESOP compliance, regulations, and best practices, including complex areas such as prohibited transactions, plan terminations, and 415 failures.
o Build strong relationships with clients, offering proactive advice on service enhancements, compliance, and opportunities to optimize their ESOP.
o Review work completed by team members, identifying areas of concern related to regulatory compliance, and providing feedback and actionable solutions.
o Support clients with complex situations such as ESOP transactions, plan amendments, and regulatory filings.
Team Mentorship & Development:
o Mentor and train team members, providing constructive feedback and fostering a culture of continuous improvement.
o Assist in the professional development of the team, ensuring appropriate certifications (e.g., QKA, QPA) and competency in ESOP administration and compliance.
o Lead by example, demonstrating a consultative approach to client service, fostering teamwork, and promoting shared knowledge and resources.
o Provide leadership in the review and feedback process for junior staff, helping them grow professionally and meet performance expectations.
Process Improvement & Innovation:
o Lead and/or participate in initiatives to improve administration processes and operational efficiencies, ensuring high-quality service delivery and enhanced client satisfaction.
o Identify opportunities for the implementation of new technologies, tools, or optional services (e.g., ESOP Connection, ESOP Governance) to streamline processes and improve client outcomes.
o Contribute to the development of best practices in ESOP administration and regulatory compliance to ensure Blue Ridge remains at the forefront of the industry.
Other Duties
o Actively participate in management meetings, contributing to strategic planning, client retention discussions, and team performance evaluations.
o Review and approve client reports, ensuring timelines are met, and all deliverables meet high standards of quality and compliance.
o Manage assigned performance evaluations for direct reports, providing timely feedback and identifying opportunities for training, continuing education, and professional development.
o Collaborate with internal teams to resolve client issues and assist with the development of solutions that improve customer satisfaction and service delivery.
Requirements:
Skills/Abilities
· ESOP Expertise: In-depth knowledge of ESOP rules, regulations, and compliance requirements, including experience with complex areas such as 409(p) testing, prohibited transactions, and Section 1042 restrictions.
· Leadership & Mentorship: Proven ability to lead and mentor a team, providing guidance, feedback, and professional development.
· Consultative Approach: Ability to articulate complex issues in simple terms and take a consultative approach to advising clients on ESOP-related matters.
· Client Relationship Management: Demonstrated ability to develop and maintain strong, lasting relationships with clients, offering solutions that add value and foster trust.
· Process Improvement: Ability to identify areas for process improvement and efficiency gains, enhancing both internal workflows and client satisfaction.
· Communication & Presentation Skills: Strong verbal and written communication skills, including the ability to present complex issues clearly and effectively to diverse audiences.
· Industry Networking: Actively participate in industry groups, network with industry professionals, and contribute to Blue Ridge's reputation as a thought leader in the ESOP space.
Education/Experience
· Bachelor's Degree or equivalent experience in a related field (e.g., Business, Finance, or Law).
· Certifications: QKA, QPA, or similar certification preferred.
· ESOP Experience: At least 10+ years of experience in ESOP plan administration or a related field, with a strong track record of managing complex ESOPs and regulatory compliance.
· Leadership Experience: Experience leading and managing teams, mentoring staff, and contributing to business development is preferred.
· Client Service Excellence: Strong history of delivering excellent client service and developing long-lasting client relationships.
· Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook) and ESOP-specific tools or platforms (e.g., ESOP Connection, ESOP Governance).
Supervisory Responsibility
· Direct supervision of a team of ESOP Managers and ESOP Administrative Consultants, including providing feedback, mentoring, and performance evaluations.
· Support the development and growth of team members, assisting with the achievement of certifications, and addressing performance or development challenges.
Work Environment
Available to work overtime to cover peak workloads and other business needs
Travel
Must be able to travel as needed (less than 10%)
Benefits:
We offer challenging work, a competitive salary, and an outstanding opportunity for career growth for the right candidate. Our comprehensive benefits package includes Medical, Dental, Vision, Life & AD&D, Disability, FSA, HSA with company contribution, 401(k) with company match, parental leave, paid time off and education/association dues assistance.
We work hard, but we also have fun. As a Blue Ridge Associates employee, you will be a part of a company that supports charitable activities through fundraising and volunteer work. You'll enjoy quarterly virtual Happy Hours, Monthly Birthday Celebrations and Annual Social gatherings where we celebrate our successes. You'll have opportunities to shine by joining one of our committees or by volunteering for a special project that calls your name.
Come join us!
Don't miss this opportunity to become a part of our dynamic organization!
Equal Opportunity Employer
Must be authorized to work in the US.
$72k-108k yearly est. 26d ago
Payroll & Stock Administration Manager
Omada Health 4.3
Remote administrative director job
Omada Health is on a mission to inspire and engage people in lifelong health, one step at a time.
Job overview: We are seeking a highly skilled Payroll & Stock Administration Manager to oversee our payroll operations and stock administration functions. This role is crucial in ensuring accurate and compliant payroll processes while managing the complexities of equity compensation. The ideal candidate will have a robust understanding of payroll systems, stock administration, and a passion for continuous improvement and employee satisfaction.
About you: You are a detail-oriented accounting professional with expertise in payroll and equity compensation. With a deep understanding of relevant laws and accounting standards, you are adept at managing complex processes. You have strong analytical skills and the ability to communicate effectively with employees and management. You're committed to accuracy, compliance, and providing exceptional support to our employees.
Your impact:
Payroll Management: Oversee all aspects of payroll processing, ensuring accuracy, compliance with local, state, and federal regulations, and timely payments.
Stock Administration: Manage the capitalization table and equity programs including stock options and ESPP through all plan-related actions
Compliance & Reporting: Ensure compliance with payroll and stock plan regulations, maintaining accurate records and supporting audit requirements.
System Optimization: Lead efforts to optimize payroll and stock administration systems, implementing enhancements to improve efficiency and accuracy.
Stakeholder Collaboration: Work with HR, Finance, and external vendors to manage payroll and stock administration processes and respond to employee inquiries.
Process Improvement: Identify opportunities for process improvements within payroll and stock administration to streamline operations and enhance controls.
Training & Support: Provide training and guidance to team members and stakeholders on payroll and stock administration processes and policies.
Requirements:
Bachelors degree required
7+ years of payroll and stock administration management
Bonus Points for:
Experience implementing automated HRIS, payroll, or stock administration applications to enhance efficiency.
Experience in a fast-paced or high-growth environment, adapting to changing demands.
Understanding of accounting standards related to stock-based compensation (ASC 718).
Experience managing processes and systems to maximize effectiveness in a SOX compliant environment.
Excellent communication skills and experience in presenting to leadership and employees.
Benefits:
Competitive salary with generous annual cash bonus
Equity Grants
Remote first work from home culture
Flexible Time Off to help you rest, recharge, and connect with loved ones
Generous parental leave
Health, dental, and vision insurance (and above market employer contributions)
401k retirement savings plan
Lifestyle Spending Account (LSA)
Mental Health Support Solutions
...and more!
It takes a village to change health care. As we build together toward our mission, we strive to embody the following values in our day-to-day work. We hope these hold meaning for you as well as you consider Omada!
Cultivate Trust. We listen closely and we operate with kindness. We provide respectful and candid feedback to each other.
Seek Context. We ask to understand and we build connections. We do our research up front to move faster down the road.
Act Boldly. We innovate daily to solve problems, improve processes, and find new opportunities for our members and customers.
Deliver Results. We reward impact above output. We set a high bar, we're not afraid to fail, and we take pride in our work.
Succeed Together. We prioritize Omada's progress above team or individual. We have fun as we get stuff done, and we celebrate together.
Remember Why We're Here. We push through the challenges of changing health care because we know the destination is worth it.
About Omada Health: Omada is a virtual-first chronic care provider that nurtures lifelong health, one day at a time. Our care teams implement clinically-validated behavior change protocols for individuals with prediabetes, diabetes, hypertension, and musculoskeletal issues for consistent improvements that stack up. With more than a decade of experience and data, and 29 peer-reviewed publications that showcase our clinical and economic results, we improve health outcomes and help contain healthcare costs.
Our scope exceeds 1,900+ customers, including health plans, health systems, and employers ranging in size from small businesses to Fortune 500s. Omada is the first virtual provider to join the Institute for Healthcare Improvement's Leadership Alliance, reflecting our aim to complement primary care providers for the benefit of our members, and affirming our guarantee to every partner: Omada works different.
Omada is thrilled to share that we've been certified as a Great Place to Work! Please click here for more information.
We carefully hire the best talent we can find, which means actively seeking diversity of beliefs, backgrounds, education, and ways of thinking. We strive to build an inclusive culture where differences are celebrated and leveraged to inform better design and business decisions. Omada is proud to be an equal opportunity workplace and affirmative action employer. We are committed to equal opportunity regardless of race, color, religion, sex, gender identity, national origin, ancestry, citizenship, age, physical or mental disability, legally protected medical condition, family care status, military or veteran status, marital status, domestic partner status, sexual orientation, or any other basis protected by local, state, or federal laws.
Below is a summary of salary ranges for this role in the following geographies:
California, New York State and Washington State Base Compensation Ranges: $128,800 - $161,000*, Colorado Base Compensation Ranges: $123,200 - $154,000*. Other states may vary.
This role is also eligible for participation in annual cash bonus and equity grants.
*The actual offer, including the compensation package, is determined based on multiple factors, such as the candidate's skills and experience, and other business considerations.
Please click here for more information on our Candidate Privacy Notice.
$128.8k-161k yearly Auto-Apply 19d ago
BI Platform Administrator (Data Administration Manager 1) - 20067153
Dasstateoh
Administrative director job in Columbus, OH
BI Platform Administrator (Data Administration Manager 1) - 20067153 (250009LX) Organization: Workers' CompensationAgency Contact Name and Information: Ohio Bureau of Workers' Compensation Human Resources, ******************* Unposting Date: Jan 13, 2026, 10:29:00 AMWork Location: William Green Building 30 West Spring Street Columbus 43215-2256Primary Location: United States of America-OHIO-Franklin County-Columbus Compensation: $39.22- $55.99Schedule: Full-time Work Hours: 8:00 - 5:00Classified Indicator: ClassifiedUnion: Exempt from Union Primary Job Skill: Data AnalyticsTechnical Skills: Data Analytics, Business, Database Administration, Information TechnologyProfessional Skills: Analyzation, Attention to Detail, Continuous ImprovementPrimary Technology: Not Applicable Agency OverviewA Little About Us:With roughly 1,500 employees in 7 offices across Ohio, BWC is the state agency that cares for Ohio workers by promoting a culture of safety at work and at home and ensuring quality medical and pharmacy care is provided to injured workers. For Ohio employers, we provide insurance policies to cover workplace injuries and safety and wellness services to prevent injuries. Our Culture:BWC is a dynamic organization that offers career opportunities across many different disciplines. BWC employees strive to maintain an inclusive workplace. We begin by being an equal opportunity employer. Employees can participate in and lead employee resource groups, participate in online forums discussing society's impact on our services and workplace, and learn about how different perspectives can improve leadership skills. Our Vision:To transform BWC into an agile organization driven by customer success.Our Mission:To deliver consistently excellent experiences for each BWC customer every day.Our Core Values:One Agency, Personal Connection, Innovative Leadership, Relentless Excellence.What our employees have to say:BWC conducts an internal engagement survey on an annual basis. Some comments from our employees include:BWC has been a great place to work as it has provided opportunities for growth that were lacking in my previous place of work.I have worked at several state agencies and BWC is the best place to work.Best place to work in the state and with a sense of family and support.I love the work culture, helpfulness, and acceptance I've been embraced with at BWC.I continue to be impressed with the career longevity of our employees, their level of dedication to service, pride in their work, and vast experience. It really speaks to our mission and why people join BWC and then retire from BWC. If you are interested in helping BWC grow, please click this link to read more, and then come back to this job posting to submit your application!Job DescriptionBWC's core hours of operation are Monday-Friday from 8:00am to 5:00pm, however, daily start/end times may vary based on operational need across BWC departments. Most positions perform work on-site at one of BWC's seven offices across the state. BWC offers flex-time work schedules that allow an employee to start the day as early as 7:00am or as late as 8:30am. Flex-time schedules are based on operational need and require supervisor approval.What You'll Be Doing:Under general supervision of the Business Intelligence (BI) Manager, works with Enterprise Analytics team to develop, publish, & enforce policies & procedures regarding data administration, develop standards for new & existing data definition, determine software to maintain data administration standards & assist in design & development of databases.Developing & maintaining data sources in Snowflake, Tableau, Cognos, etc. to meet business requirements.Collaborating with technical staff & business stakeholders via meetings & electronic communication methods to gather & translate requirements into technical specifications for data products (e.g. Tableau data sources, Snowflake tables & views, Cognos framework packages) Monitoring & optimizing the performance of Tableau data sources through Tableau Server administration capabilities & Snowflake tables/views through query monitoring to ensure efficient data retrieval & processing.Coordinating with Enterprise Analytics staff & business Subject Matter Experts (SMEs) to conduct annual audits of data sources & other BI products (e.g. Tableau workbooks, Cognos reports, etc.) to identify & resolve data discrepancies & outdated items.Documenting data source structures, processes, & maintenance procedures for future reference & training efforts.Coordinating with Enterprise Analytics staff and business SMEs to annually review & update security protocols and data permissions to safeguard sensitive data (e.g. HR data, PII, CPI) & maintain compliance with regulatory standards.Working in conjunction with Enterprise Analytics staff & business SMEs to establish & maintain new & existing data definitions.Acting as BWC liaison for State of Ohio DataOhio Portal BI initiatives.Why Work for the State of OhioAt the State of Ohio, we take care of the team that cares for Ohioans. We provide a variety of quality, competitive benefits to eligible full-time and part-time employees*. For a list of all the State of Ohio Benefits, visit our Total Rewards website! Our benefits package includes:
Medical Coverage
Free Dental, Vision and Basic Life Insurance premiums after completion of eligibility period
Paid time off, including vacation, personal, sick leave and 11 paid holidays per year
Childbirth, Adoption, and Foster Care leave
Education and Development Opportunities (Employee Development Funds, Public Service Loan Forgiveness, and more)
Public Retirement Systems (such as OPERS, STRS, SERS, and HPRS) & Optional Deferred Compensation (Ohio Deferred Compensation)
*Benefits eligibility is dependent on a number of factors. The Agency Contact listed above will be able to provide specific benefits information for this position.QualificationsTo Qualify, You Must Clearly Demonstrate:Required Experience and/or EducationCompletion of undergraduate core program in business or public administration or data processing/computer science/information systems technology AND 2 yrs. exp. or 2 yrs. trg. in which included responsibility for developing standards for new & existing data definition, product evaluation, recommending software selection, design & development of data bases to include security measures/controls & how data is to be accumulated maintained, archived & removed from system. Or equivalent of Minimum Class Qualifications for Employment noted above. MAJOR WORKER CHARACTERISTICS: Knowledge of: Ohio Bureau of Workers Compensation (BWC), Division, departmental & section policies & standard operating procedures*; computer science; business &/or public administration, data processing, engineering or comparable field which included coursework in logic-based mathematics, database concepts, basic data processing concepts & high-level language computer programming (e.g. SQL, Python), data security industry standards in data administration; computer systems analysis & design; computer hardware systems; planning*; project management.Skill in: Operation of personal computer & peripheral equipment; BI tools (e.g. Tableau, Cognos); Microsoft Office products; BWC Web*; BWC software & systems (e.g. Snowflake) Ability to: design & develop business plan (i.e., short & long term); deal with problems/issues involving several variables within familiar context; communicate verbally & in writing on technical & non-technical matters; gather, collate & classify information about data, people or things; prepare & maintain accurate & concise reports & records. (*) Developed after employment.Supplemental InformationEEO & ADA Statement:The State of Ohio is an Equal Employment Opportunity Employer and prohibits discrimination and harassment of applicants or employees due to protected classes as defined in applicable federal law, state law, and any effective executive order.The Ohio Bureau of Workers' Compensation is committed to providing access and reasonable accommodation in its employment opportunities pursuant to the Americans with Disabilities Act and other applicable laws. To request reasonable accommodations related to a disability, pregnancy, or religion please contact the ADA mailbox ******************* Salary Information:Hourly wage is expected to be paid at step 1 of the pay range associated with the position for candidates who are new employees of the state. Current employees of the state will be placed in the appropriate step based on any applicable union contract and/or requirements of the Ohio Revised Code. Movement to the next step of the pay range (a roughly 4% increase) will occur after six months, assuming job performance is acceptable. Thereafter, an employee will advance one step in the pay range every year until the highest step of the pay range is reached. There may also be possible cost of living adjustments (COLA) and longevity supplements begin after five (5) years of state service.Transportation:Position may require travel; therefore, persons occupying this position must be able to provide own transportation &/or legally operate a state-owned vehicle.Educational Transcripts:For any educational achievements to be considered during the screening process, you must at least attach an unofficial transcript that details the coursework you have completed.All applicants must submit an Ohio Civil Service Application using the online Ohio Hiring Management System. Paper applications will not be accepted.Background Check:Prior to an offer of employment, the final applicant will be required to sign a background check authorization form and undergo a criminal background check. Criminal convictions do not necessarily preclude an applicant from consideration for a position.ADA StatementOhio is a Disability Inclusion State and strives to be a model employer of individuals with disabilities. The State of Ohio is committed to providing access and inclusion and reasonable accommodation in its services, activities, programs and employment opportunities in accordance with the Americans with Disabilities Act (ADA) and other applicable laws.Drug-Free WorkplaceThe State of Ohio is a drug-free workplace which prohibits the use of marijuana (recreational marijuana/non-medical cannabis). Please note, this position may be subject to additional restrictions pursuant to the State of Ohio Drug-Free Workplace Policy (HR-39), and as outlined in the posting.
$39.2-56 hourly Auto-Apply 20h ago
Remote position: Administrative Manager
Shanghai BSF Human Resources Co
Remote administrative director job
Job brief
Our client is a leading global technology company dedicated to driving digital transformation for enterprises through innovative digital solutions. As a forward-thinking organization at the forefront of digital innovation, they are seeking an experienced Administrative Manager to support their dynamic and growing operations in the U.S.
Position Overview:
The Administrative Manager will play a pivotal role in managing and optimizing the administrative functions to ensure seamless daily operations within the company. This position requires a highly organized, proactive, and detail-oriented professional capable of supporting a fast-paced, multicultural environment.
Responsibilities
Lead and coordinate all administrative activities and processes to enhance operational efficiency.
Supervise and mentor administrative staff, fostering teamwork and continuous improvement.
Manage office resources, including procurement and inventory control of supplies.
Develop and enforce office policies and procedures aligned with company standards and compliance requirements.
Collaborate closely with cross-functional teams to support business needs and facilitate smooth communication.
Coordinate scheduling, meetings, and corporate events for executives and teams.
Prepare internal and external reports, presentations, and official correspondence.
Ensure adherence to legal, regulatory, and safety standards.
Manage vendor contracts and relationships to optimize service and cost-effectiveness.
Drive special projects aimed at enhancing operational workflows and organizational effectiveness.
Requirements
Bachelors degree in Business Administration, Management, or related field preferred.
At least 5 years of experience in administrative management or similar roles, ideally within a technology or fast-growing enterprise.
Proven leadership skills with the ability to manage teams effectively.
Excellent organizational, multitasking, and problem-solving capabilities.
Proficient in Microsoft Office Suite and office management tools.
Strong verbal and written communication skills in English.
Familiarity with budgeting and financial oversight is advantageous.
Fluency in Chinese is a plus.
$60k-92k yearly est. 60d+ ago
Senior Associate, Lending Administration
Nonprofit Finance Fund 4.3
Remote administrative director job
Senior Director, Loan Servicing Department: Loan Servicing Location: US-based remote, with a strong preference for candidates within commutable distance to one of NFF's Offices (Boston, New York, Philadelphia, Oakland, and Los Angeles)
Salary Range: $80,600 - $87,100
About Nonprofit Finance Fund
Nonprofit Finance Fund (NFF ) is a nonprofit lender, consultant, and advocate. For more than 40 years, we've helped organizations access the money and resources they need to realize their communities' aspirations. Alongside others, we're working to build community wealth and well-being and put affordable housing, essential services, quality jobs, and excellent education within reach of more people. At NFF, we envision a world of shared prosperity, where communities have the capital, community assets, knowledge, and agency to thrive. Learn more about our work to achieve our vision through our Theory of Change and Values.
About This Role
The Senior Associate, Loan Administration is a key contributor to the accurate servicing and administration of NFF's loan portfolio. Sitting across Loan Servicing and Portfolio Management, this role maintains complete and compliant loan files, tracks collateral and insurance requirements, ensures accurate data in NFF's systems, and supports timely responses to borrower requests. The Senior Associate works collaboratively with Underwriting, Portfolio Management, Finance, and Legal to ensure smooth onboarding, reliable reporting, and high-quality servicing support.
This position requires strong time management, organizational skills, attention to detail, consistency in data management, excellent customer service skills, and the ability to manage multiple tasks in a deadline-driven environment.
NFF is a remote-first organization with offices in Boston, New York, Philadelphia, Oakland, and Los Angeles. This is a US-based remote role, with a strong preference for candidates within commutable distance to one of NFF's offices. NFF has core business hours where we expect all staff to be available from 9:00 am to 5:00 pm local time, and occasional travel (5%) is required.
What You Will Do
Essential responsibilities for this role include, but are not limited to:
Insurance & Collateral Tracking (30%)
Identify insurance and collateral requirements from executed loan documents.
Record policy details, renewal dates, and coverage requirements in TEA/Salesforce.
Monitor expirations and request updated policies or certificates before renewal deadlines.
Validate submitted insurance documents for required coverages, endorsements, and loss payee language.
Maintain up-to-date collateral and insurance records for audits and portfolio reviews.
Loan File Administration (20%)
File and index borrower documents in accordance with NFF's electronic filing standards
Perform periodic file completeness checks to confirm all required loan, collateral, and compliance documents are present
Upload documents using correct naming conventions and version control
Prepare organized loan file packets for internal and external audits
Data Entry and Quality Control (15%)
Extract key loan terms (rate, amortization, covenants, collateral conditions, guarantors, reporting requirements) from executed agreements
Enter and update borrower and loan data in TEA, Salesforce, and related systems with a 100% accuracy expectation
Reconcile system fields to executed documents and resolve discrepancies promptly.
Track borrower reporting requirements and update system statuses upon receipt of financials or compliance items
Borrower Communications & Customer Service (15%)
Serve as a collaborative point of contact for general borrower questions, providing clear information on documentation needs, reporting expectations, and next steps in their workflow
Collect required documents and route complex items-such as modifications or disbursement requests-to the appropriate team member with complete supporting details
Track the status of open requests across teams, follow up as needed, and ensure items move through the workflow to resolution
Internal Collaboration & Process Support (10%)
Partner with Portfolio Management on the collection of loan compliance documents
Support the engagement with external vendors for financial spreads, credit reporting, etc.
Partner with Portfolio Management and Finance to resolve data issues affecting billing, posting, or reporting
Assist with implementation of improved procedures, filing structures, and system enhancements
Meetings and Other Duties As Assigned (10%)
Attend internal and external meetings as needed
As work and community/client needs change assignments, projects, and job duties will be assigned and may change
Who You Are and Minimum Qualifications
A bachelor's degree in a related field and minimum of three (3) years of professional, progressive experience in the nonprofit or financial services industry in loan servicing, loan administration, portfolio management, or related financial services work
Understanding of lending concepts, loan documentation, collateral, and insurance requirements
Strong ability to extract and interpret key terms from legal and loan documents
Excellent organizational skills and strict attention to detail
Strong communication skills and a customer service orientation
Proficiency with Microsoft Office applications; experience with Salesforce, TEA, or other loan management systems preferred
All other equivalent combinations of work experience and training/education will also be considered
The Strongest Candidates Will Have/Be
Commitment to NFF's values and mission
Learning orientation and commitment to continuous improvement, learning, and advancing equity in lending practices
Ability to work independently and effectively in a remote environment and build strong relationships with colleagues and partners across geographies and time zones
Willingness to collaborate with a dynamic and mission-driven team
Strong time management and organizational skills with the ability to effectively manage multiple priorities and deadlines in a fast-paced environment
Benefits and Compensation
NFF offers a generous benefits package that currently includes up to twenty (20) paid holidays/business closure days, three (3) floating holidays, unlimited flexible time off, group medical insurance with a funded health reimbursement account, dental and vision plans, life insurance and disability plans, a retirement plan with both a non-elective employer contribution (4%) and additional match contribution (2%), a “work from home” fund, and flexible spending accounts to cover health, dependent care, and commuter costs.
This is an exempt, full-time role with an annual salary range of $80,600 - $87,100. A compensation offer is based on a candidate's background and years of relevant experience, with consideration for internal equity. Because of our strong commitment to equity and growth, we do not negotiate compensation offers.
NFF is an equal opportunity employer and does not discriminate against any applicant or employee because of race, color, religion, sex, national origin, disability, genetic information, age, or military or veteran status in accordance with federal law. In addition, NFF complies with applicable state and local laws governing non-discrimination in employment in every jurisdiction in which it maintains facilities. NFF also provides reasonable accommodation to qualified individuals with disabilities in accordance with applicable laws. NFF does not employ individuals based outside of the United States. Click here to view NFF's Fair and Equitable Practices.
$80.6k-87.1k yearly Auto-Apply 7d ago
Firm Administrative Manager
Beebout Williams & Olds CPAs
Remote administrative director job
Job DescriptionBenefits:
IRA with employer match
Dental insurance
Health insurance
Opportunity for advancement
Paid time off
Vision insurance
About BW&O CPAs
Beebout, Williams & Olds CPAs is a growing, tech forward, and mission driven public accounting firm serving individuals and a range of businesses including privately held companies, affordable housing and not-for-profit organizations. We value innovation, team collaboration, and meaningful work.
The Role
Lead the operating functions of the firm. You will oversee the people, processes, vendors, and tools that keep the firm movingclient intake and onboarding, maintaining standard operating procedures (SOPs) for all areas of the firm, HR administration, invoice communication and AR collections management, preparing firm metrics for Principals, managing vendor relationships and subscriptions, liaison with our IT service provider, and office space management so Principals, Directors, and client service teams can focus on superior client service and timely delivery.
What Youll Lead
Firm Operations
Maintain, develop, and/or help improve SOPs for internal functions and external client services within our practice management platform.
Standardize naming conventions for all internal documents and work items
New Client Intake and Onboarding
Hire, train, schedule, and supervise Operations Coordinator(s) and admin staff.
Tax Return Operations
Oversee operations staff on tax processing work-ensure accurate and timely completion
Manage tax processing work assignments to delegate evenly between operations team
Ensure firm SOPs are maintained during tax return processing and following timely completion
Human Resources Administration
Assist with the hiring of new employees by posting jobs, scheduling interviews, preparing Managers and Principals for interviews.
Track PTO, time-off requests, remote work agreements, and team schedules.
Assist with Performance Review cycles-preparing review forms, managing deadlines, and coordination of performance review meetings.
Onboarding new employees
Offboarding exiting employees
Billing and Firm Reporting
Prepare billing review for Principals with Tax and Audit Managers following a standard billing cycle.
Manage the AR collections process with operations and administrative staff
Prepare dashboard reports for Managers, Directors, and Principals and schedule reoccurring meetings to review.
Vendor and subscription management of all firm software, renewals, and licenses.
Technology & IT Liaison
Internal point person between IT managed service provider (IT/MSP)
Coordinate new device set up for employees with IT/MSP
Coordinate IT trainings with IT/MSP annually
Client Service & Experience
Ensure new clients follow the onboarding process and manage set up until work has been assigned.
Oversee administrative team on inbound client inquiries and ensure completion and assist with escalation to Principals
Work with Chief of Operations on client facing communication templates
Compliance & Policies
Maintain and roll-out firm policies
Assist with the annual updates of the employee handbook
Maintain CPE tracking and renewals for EAs and CPAs
Support Audit Director with Peer Review tasks
Facilities
Manage services with janitorial, utilities, and access controls
Manage office supplies and equipment
Vendors and Contracts management
Internal event logistics including holiday parties, client events, luncheons, and firm retreats.
Qualifications
710+ years in professional services operations (CPA or law firm strongly preferred), including 3+ years supervising admin staff.
Fluency with Microsoft365 apps (Outlook, Word, Excel, Teams)
Built and enforced SOPs
Excellent written communication and discretion with confidential information.
Detailed, organized, and decisiveable to lead a high-volume, detailed heavy operation.
Work Schedule & Hours
Full-time onsite at El Dorado Hills office. Standard business hours with availability for additional hours during tax deadlines and peak cycles; minimal travel.
Compensation & Benefits
Competitive base salary ($70,000$110,000 DOE) with discretionary bonus; Healthcare and Dental, IRA with employer match, PTO, and firm holidays.
How to Apply
Email your resume and cover letter to ******************.
BW&O CPAs is an equal opportunity employer. We value diversity and are committed to an inclusive workplace.
Williams Lea is hiring for an Account Manager for our Columbus office to work hybrid from Monday through Friday, 8:30 am to 5:30 pm!
Salary: $73,112 - $76,960 per year.
Benefits:
Various health insurance options & wellness plans (Medical, Dental, Vision, Prescription Drug)
401k Retirement Savings Plan Including Employer Match
Paid Time Off (PTO)
Life Insurance
Paid Parental Leave
Short-term & Long-term Disability
Healthcare & Dependent Care Flexible Spending Accounts
Domestic Partner Coverage
Commuter Benefits
Legal Assistance
Employee Assistance Program (EAP)
Access to on-site Gym and Café
Company Provided Parking
Additional Employee Perks and Discounts
The individual's primary responsibility will be to communicate a vision for how Williams Lea best serves our clients across single or multiple service offerings, and who empowers and enables their team to bring that vision to life. The role focuses on executing service delivery, delivering operational excellence, implementing optimized cost-to-serve models, applying continuous improvement initiatives, and team growth and development.
Job duties:
Establish the quality of service delivery across their portfolio of accounts
Implement standardized processes for all aspects of operations
Track operational controls and ensure management information reporting requirements are fulfilled
Accomplish action items from account plans
Maintain continuous lines of communication, keeping client services informed of all critical issues and facilitating open cooperation between operations and client services
Follow delegations of authority for operations team
Partner with functional teams, adhering to appropriate corporate policies, internal controls, and reporting
Manage staff performance including establishing development goals, setting business objectives, establishing priorities, and providing ongoing performance feedback
Promote a culture of high performance and continuous improvement that values learning and a commitment to quality
Investigate and resolve issues escalated by the portfolio client(s) and communicate significant issues to the Operations Director and client services
Have a strong knowledge clients' businesses and the impact of our services
Manage overall performance metrics of accounts/departments against contract/target metrics
Provide team with clear communications regarding target metrics/expectations and support their achievements
Escalate operational, compliance and financial risk areas
Manage the selection, induction, development, retention, motivation and performance of direct reports
Establish a structured succession plan for key roles
Support new business implementation
Cascade key business and organizational messages down to the associate level, per the appropriate channels
Share knowledge, best practices and solution designs within the relevant management teams to ensure continuous business improvement
Ensure that operational processes stay within agreed upon budgets and timelines
Provide training and development opportunities and serve in mentoring role for his/her direct reports
Compilation and issue of monthly client billing
Manage staff allocation through optimized scheduling and cross-training and through fostering a strong sense of teamwork
Job qualifications:
A Bachelor's degree or equivalent experience is required
Over 5 years' experience and a proven track record of being a recognized leader and manager of people in a customer service intensive environment
Demonstrated record implementing solutions that have permanently resolved poor contract performance or difficult situations
Excellent client service skills with a service-minded approach towards the client
Proven experience in the delivery and management of complex multi-service solutions for clients
Minimum of two years of successful financial management; understanding of how day-to-day and strategic decisions impact P&L
Who we are: In a rapidly changing world, the ability to innovate and break new ground drives progress. Williams Lea has harnessed this ability for more than 200 years.
Our 5,200+ talented employees worldwide are experts in delivering efficient business processes in complex and highly regulated environments.
We're always progressing. Connecting technology with expertise and strong processes to transform support services. As we enter our third century, we continue helping businesses thrive in a future driven by digitization and virtualization.
It is the policy of Williams Lea to ensure equal employment opportunity without discrimination or harassment on the basis of race, color, creed, religion, national origin, alienage or citizenship status, age, sex, sexual orientation, gender identity of expression, marital or domestic/civil partnership status, disability, veteran status, genetic information, or any other basis protected by law.
Williams Lea is a drug-free workplace and performs pre-employment substance abuse testing.
#piq
$73.1k-77k yearly Auto-Apply 60d+ ago
Central Billing Office (CBO) Director - Remote
Blue Cloud Pediatric Surgery Centers
Remote administrative director job
NOW HIRING CBO Director - Billing and Collections Operations - REMOTE, FULL TIME OUR VISION & VALUES At Blue Cloud, it's our vision to be the leader in safety and quality for pediatric dental patients treated in a surgery center environment. Our core values drive the decisions of our talented team every day and serve as a guiding direction toward that vision. 1. We cheerfully work hard 2. We are individually empathetic 3. We keep our commitments The CBO Director, Billing and Collections Operations is a senior revenue cycle management (RCM) leadership position responsible for the strategic direction and operational execution of all Blue Cloud centralized billing office (CBO) functions, including coding, billing, collections, and payment posting. This role ensures maximum and timely reimbursement for services rendered across the Blue Cloud enterprise by optimizing processes, managing vendor relationships, and leading a high-performing, data-driven RCM operations team. The Director will be a key player in driving financial health and efficiency for a high-growth, multi-site organization. This is a full-time, remote role. YOU WILL Essential Functions (Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions). * Strategic Leadership - develop and implement RCM strategies, polices, and procedures to ensure best-in-class RCM performance * Operational Oversight - Directly oversee the day-to-day operations of coding, billing, collections and payment posting teams * Insurance and Payer Relations - Work closely with internal payer relations and insurance payer reps to ensure proper contracted rates are captures and billed appropriately * Compliance & Auditing - Ensure Blue Cloud is capturing revenue and billing in adherence to federal, state, and payer-specific regulations and lead internal audits to maintain compliance * Performance, Reporting, & Analytics - Develop, analyze, and manage key revenue cycle performance and staff productivity metrics * Process Improvement * Team Development * Growth Partnership YOU HAVE Education: Bachelor's degree in Business Administration, Healthcare Administration, Finance, or a related field (Master's preferred). Experience: Minimum of 7-10 years of progressive RCM leadership experience, with at least 5 years managing multiple functional areas (billing, collections, coding) in an ASC, multi-site physician group, or hospital setting. Dental/Oral Surgery experience is a significant plus. Certifications: HFMA's Certified Revenue Cycle Representative (CRCR), Certified Professional Biller (CPB), or Certified Professional Coder (CPC) preferred. Skills: * Strong knowledge of ASC coding, billing and reimbursement methodologies. Demonstrated• Strong knowledge of ASC coding, billing and reimbursement methodologies. Demonstrated expertise in dental and multi-specialty is preferred. * Demonstrated utilization and optimization of workflows, functionality and reporting in EMR and PAS solutions (e.g., Epic, Cerner, Allscripts, HST Pathways, SIS Complete). Experience leveraging Open Dental is a plus. * Proficiency in Microsoft Excel, Power BI, and data analysis tools and demonstrated ability to develop executive-facing work products that outline performance, risk, and opportunities to optimize revenue and payment capture. * Excellent problem-solving, leadership, and communication skills. * Ability to manage multiple priorities in a fast-paced environment. Compliance & Company Policies *
Must maintain strict confidentiality in accordance with HIPAA and company policies. * Ensure all revenue cycle activities align with federal and state compliance regulations BENEFITS * Work with a passionate, dedicated, and talented team in a growing organization committed to doing good * Health insurance, Flexible Spending and Health Savings Accounts, disability coverage and additional voluntary plans * 401k plan, including company match * Paid Time Off * No on call, no holidays, no weekends This is a remote position with opportunity available in Arizona, Texas, Delaware, Idaho, West Virginia, Kansas, Maryland, Michigan, Nevada, North Carolina, Penn, Tennessee, Missouri Other Duties Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the associate for this job. Duties, responsibilities and activities may change at any time with or without notice. Physical Demands The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. While performing the duties of this job, the associate is regularly required to talk and hear. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus. This position requires intermittent physical activity, including standing, walking, bending, kneeling, stooping and crouching as well as lifting. Blue Cloud is an equal opportunity employer. Consistent with applicable law, all qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations. Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
$65k-109k yearly est. 24d ago
Assistant Academic Administrator
Strideinc
Remote administrative director job
Certificates and Licenses: Valid state administrative license required.
Residency Requirement: Texas
The Assistant Academic Administrator/Principal directs and coordinates educational, administrative and counseling activities of student by performing the following duties personally or through subordinate supervisors.
K12, a Stride Company, believes in Education for ANY ONE. We provide families an online option for a high-quality, personalized education experience. Students can thrive, find their passion, and learn in an environment that encourages discovery at their own pace.
Passionate Educators are needed at the Stride K12 partner school. We want you to be a part of our talented team!
This is an immediate start date within SY 25/26.
The mission of Texas Virtual Academy of Hallsville (TVAH) is to provide an exemplary individualized and engaging educational experience for students by incorporating school and community/family partnerships coupled with a rigorous curriculum along with a data-driven and student-centered instructional model. Student success will be measured by valid and reliable assessment data, parent and student satisfaction, and continued institutional growth within the academic community. Join us!
ESSENTIAL FUNCTIONS:
Ensures conformance of educational programs to state and local school board standards through evaluation, development and coordination activities;
As needed, researches and implements non-K12 curriculum resources that meet state standards;
Manages teaching and administrative staff; Manages Master and Lead Teachers and programs;
Helps articulate the school's mission and vision with the aim of ensuring all stakeholders have a common understanding and are positioned to work cooperatively in order to achieve desired results; Utilizes/relies heavily upon communication technologies and practices that most effectively support a predominantly virtual / remote work environment;
Confers with teachers, students, and parents concerning educational and behavioral problems in school;
Coordinates with teacher and K12 Enrollment regarding expulsions and withdrawals;
Ensures that the school is meeting the needs of students while complying with local, state, and federal laws, including laws pertaining to special education;
Develops and oversees implementation of the school's Academic Improvement Plan.
REQUIRED QUALIFICATIONS:
Master's Degree in business, education or related field of study AND
Five (5) years of educational experience AND
One (1) year of supervisory experience OR
Equivalent combination of education and experience
Ability to clear required background check
DESIRED QUALIFICATIONS:
Demonstrable leadership, organizational and time management skills
Strong written and verbal communication skills
Microsoft Office (Outlook, Word, Excel, PowerPoint, Project, Visio, etc.); Web proficiency.
Ability to travel 20% of the time
Experience as an on-line / virtual educator
State License as a School Administrator
Compensation & Benefits: Stride, Inc. considers a person's education, experience, and qualifications, as well as the position's work location, expected quality and quantity of work, required travel (if any), external market and internal value when determining a new employee's salary level. Salaries will differ based on these factors, the position's level and expected contribution, and the employee's benefits elections. Offers will typically be in the bottom half of the range.
WORK ENVIRONMENT: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions
This position is virtual
Job Type
Regular
The above job is not intended to be an all-inclusive list of duties and standards of the position. Incumbents will follow any other instructions, and perform any other related duties, as assigned by their supervisor. All employment is “at-will” as governed by the law of the state where the employee works. It is further understood that the “at-will” nature of employment is one aspect of employment that cannot be changed except in writing and signed by an authorized officer.
If you are a job seeker with a disability and require a reasonable accommodation to apply for one of our jobs, you can request the appropriate accommodation by contacting *********************.
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
Stride, Inc. is an equal opportunity employer. Applicants receive consideration for employment based on merit without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status, or any other basis prohibited by federal, state, or local law. Stride, Inc. complies with all legally required affirmative action obligations. Applicants will not be discriminated against because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant.
SitusAMC is where the best and most passionate people come to transform our client's businesses and their own careers. Whether you're a real estate veteran, a passionate technologist, or looking to get your start, join us as we work together to realize opportunities for everyone, we proudly serve.
At SitusAMC, we are looking to match your unique experience with one of our amazing careers, so that we can help you realize your potential and career growth within the Real Estate Industry. If you are someone who can be yourself, advocate for others, stay nimble, dream big, own every outcome, and think global but act local - come join our team!
This position will have primary focus on day-to-day operational support of the Warehouse Financing business. Display knowledge of Warehouse Financing Solutions including collaboration with Technology and Product Support teams.
Essential Job Functions:
The incumbent owns the process of prioritizing and troubleshooting client questions, including communicating status clearly and proactively keeping the client apprised.
Produce, maintain, and enforce solution design standards, use of specification templates/documents and solution formation processes
Manage and update key documents to support WFS Clients policies & procedures, service level agreements (i.e., performance metrics) and client deliverables.
Ability to translate term sheets and rules in ProMerit; meet client requirements and deadlines
Create, participate, and provide feedback in prospective client meetings and internal documentation
Manage the day-to-day execution of client needs for onshore clients.
Manage time and tasks to Service Level Agreements agreed to with client
Coordinate across functional teams, Warehouse Administration Services, ProMerit implementation and product specialist teams.
Communicate professionally and timely with clients via conference calls, Teams and email
Lead client meetings to document business use cases and demonstrate ProMerit functionality
Exhibit ability to process client requests in a timely manner, pro-actively communicate steps to resolve issues and meet deadlines keeping management informed before a timeline expires
Liaise with teammates to ensure seamless coverage of all client requirements
Knowledge share with junior team members to help develop and enhance skills
Other activities as assigned by your manager
Qualifications/ Requirements:
Bachelor's degree or equivalent from four-year College or technical school or equivalent combination of education and experience
Experienced professional with 5+ years of industry and/or relevant experience, typically with 1+ years in an Associate level role or external equivalent.
5+ years related industry experience and/or training preferred
Knowledge of mortgage warehouse lending; including the use and support of the ProMerit technology platform, operational activities, and client services.
Proficient knowledge of ProMerit functionality and use cases or ability to learn ProMerit quickly.
Proficient skills in MS Excel, PowerPoint, Word, WLS and ProMerit (preferred)
Self-motivated and ability to independently follow items through completion
Identifies and resolves problems in a timely manner; gathers and analyzes information skillfully; develops creative or alternative solutions; demonstrates attention to detail; works well in group problem solving situations; uses reason even when dealing with emotional topics.
Competent in required job skills and knowledge; exhibits ability to learn and apply new skills; ability to think critically; requires minimal supervision; displays understanding of how job relates to others; uses resources effectively; adapts to new technologies.
Effectively expresses ideas and thoughts verbally and in written form; exhibits good listening and comprehension; communicates changes and progress; keeps others adequately informed; selects and uses appropriate communication methods; manages difficult or emotional situations.
Adapts to changes in the work environment; manages competing demands; changes approach or method to best fit the situation; able to deal with frequent change, delays, or unexpected events.
Exhibits confidence in self and others; displays willingness to make decisions; inspires and motivates others to perform well; fosters team cooperation; ensures progress toward goals; acknowledges team accomplishments.
Ability to work independently in a remote work environment.
Understanding of ADO, WLS, and SQL coding a plus
Ability to work in a highly regulated industry with adherence to internal and external compliance requirements related to AML, funds transfer policies, client confidentiality and data security.
#LI-REMOTE
Note: This job description is not intended to be all inclusive or exclusive. At any time, employees may perform other related duties as required to meet the ongoing needs of the organization and participate in additional trainings. SitusAMC does not accept unsolicited resumes from staffing agencies, search firms or any third parties. Any unsolicited resume submitted to SitusAMC in any manner will be considered SitusAMC property, and SitusAMC will not pay a fee for any placement resulting from the receipt of an unsolicited resume.
The annual full time base salary range for this role is
$57,000.00 - $108,000.00
Specific compensation is determined through interviews and a review of relevant education, experience, training, skills, geographic location and alignment with market data. Additionally, certain positions may be eligible to receive a discretionary bonus as determined by bonus program guidelines, position eligibility and SitusAMC Senior Management approval. SitusAMC offers PTO and paid holidays, the terms of which are set forth in the program policies. All full time employees also are eligible to participate in various benefit plans, including medical, dental, vision, life, disability insurance and 401K; in each case in accordance with the terms of the applicable plans.
Pay Transparency Nondiscrimination Provision
SitusAMC is an Equal Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.
Know Your Rights, Workplace Discrimination is Illegal
Bring your industry trends and knowledge to our team and shape exceptional user experiences through cutting-edge research, influencing product design and functionality.
As an Experience Research Senior Associate in the Chief Administrative Office (CAO), you will play a pivotal role in shaping user experiences across our products and services. Leveraging advanced proficiency in research methods, analysis, and both quantitative and qualitative techniques, identify customer needs and translate them into actionable insights and recommendations. You will act as a core contributor to aid in developing research studies that answer user needs. Your work will directly impact the design, architecture, and functionality of our offerings, collaborating with cross-functional teams to contribute to discussions on design and research, and leading the decision on which methods best suit key design questions.
The CAO encompasses a variety of employee infrastructure products and services from purchasing and supplier management to guest and dining services. Our design and research team works on the systems and services that help keep JPMC employees working every day.
Job responsibilities
Design and conduct research studies using advanced research methods, such as surveys, interviews, ethnography, and other quantitative and qualitative techniques, to gather customer insights
Analyze and interpret data, identify patterns and trends, and craft actionable recommendations to inform user experience design decisions and facilitate improvements in customer satisfaction and engagement
Communicate and present research findings through artifacts such as personas, journey maps, service blueprints, process maps, and research reports
Collaborate with cross-functional teams to ensure the integration of user insights into product development processes based on research findings
Contribute to the creation and refinement of experience research strategies and connect craft work to business goals and success metrics, taking into consideration downstream implications
Stay current with industry trends and incorporate knowledge into team insights
Required qualifications, capabilities, and skills
3+ years of experience or equivalent expertise in generative and evaluative user experience research, employing advanced research methods and techniques
Demonstrated proficiency in both quantitative and qualitative research methods, including survey and interview design, ethnography, and data analysis
Advanced knowledge of user experience design principles and practices, with a focus on how ethnographic principles influence effective user experiences
Advanced understanding of current research methodologies, with the ability to review and understand how to apply current research practices to better inform experience designs
Demonstrated experience in collaborating with cross-functional teams, including UX designers, product managers, and developers
Preferred qualifications, capabilities, and skills
BA/BS or advanced degree in a field related to human behavior, such as HCI, Pyschology, Communication, Information Sciences, Media Studies, or related disciplines
Background and understanding in consumer products, technology, and non-technology-enabled products
Prior experience with market research
Job DescriptionDescription:
Job Summary/Mohr Intro.
Mohr Partners, Inc. is looking for a qualified individual to join our Lease Accounting team. The ideal candidate should be prepared to work in a fast-paced collaborative environment while managing the full scope of administrative services for our clients.
Essential Functions
Abstract & review client leasing details and will gain visibility to client deliverables driving key initiatives for the client
Understand the basics of Lease Administration and will be a key player in ensuring accuracy and management of client leasing management
Ensure accurate reporting and reconciliation of information, and foster critical relationships between various individuals, teams, and our clients
Be responsible for the full scope of Lease Administration abstraction services including:
Coordination of abstractions from transition team
Coordination of abstractions required from regional teams
Project assignment and tracking of QC process
Client/vendor/landlord relationship management
Review CAM and other escalations & real estate tax invoices
Review data entry, validation, and management of lease documents
Review rent variance analysis and rent payment processing
Review Subtenant account management, and billing/collections of third-party tenant rents
Management of project abstraction services
Continuous monitoring, tracking, and reporting of critical dates to client.
Financial analysis and volume trends
Partnership with outsource providers
Invoice preparation
Streamlining current process and driving efficiencies
Approach client and key stakeholder interactions with a Customer First Mindset
Support, exposure, and leadership of other special projects as assigned by manager
Ensure date integrity
Set-up and maintain reminders for portfolios.
Identify potential conflicts in lease or other high-risk item; provide feedback and suggestions on lease language.
Create and conduct audit/year-end reconciliation functions along with tracking savings.
Reconcile invoices and resolve billing discrepancies; and identify any potential savings or discrepancies.
Review leases relative to pertinent lease information including free rent, prepaid rent, security deposits, etc.
Generate and distribute monthly, quarterly and/or annual client reports, ad hoc reports and conduct research related to client requests for information.
Establish and maintain relationships with both internal/external clients.
Assist in new client set-ups (when needed).
Review abstracts prepared by other team members.
Review and process the monthly rent files for client.
Provide guidance and training to Portfolio Administrators.
Review client estoppels and provide comments on issues or errors (if applicable).
Assist in additional department related projects as requested.
Accountable for delivery of projects against expectations, including on-budget and to outlined/agreed upon specifications
Keep on top of tasks and will remain agile, as you'll often need to reorganize your time day to day, to deal with your team's changing necessities and requests.
Other duties as assigned.
Education & Experience
Qualifications: Any Graduation
Years of Experience: 5 - 8 Years
Visual Lease, Pro Lease, Lease Accelerator and/or Co-Star experience preferred
Proficient with Microsoft Office Suite (Word, Excel, Power Point)
Certificates and/or Licenses
n/a
Other Skills & Abilities
Excellent written and verbal communication skills.
Strong organizational and analytical skills. Ability to provide efficient, timely, reliable and courteous service to customers. Ability to effectively present information.
Ability to work independently and within a team to build relationships and interact effectively with business partners and clients.
Ability to multi-task, work successfully under pressure, and effectively prioritize and manage time and workload.
Understanding of and commitment to client services. Willingness to take on new challenges, responsibilities, and assignments. A desire to work within a diverse, collaborative, and driven professional environment.
Physical Requirements
Involves work of a general office nature
Typically includes extended periods of sitting and/or operation of a computer for up to 8 hours a day and may involve periods of standing, such as operating at a copier/fax/scanner
Regularly required to talk, hear, and use hands and fingers to write and type
Ability to speak clearly so others can understand you
Ability to read and understand information and ideas presented orally and in writing
Ability to communicate information and ideas in writing and orally so others will understand
Regularly required to utilize vision abilities, allowing reading of printed material, graphics, and computer displays
As an MBE with a full inclusion culture, Mohr Partners Inc. is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, or protected veteran status.
Requirements:
Must have experience with Airport Leases
$28k-39k yearly est. 25d ago
Administrative Manager
Christian Social Service of Illino
Remote administrative director job
Full-time Description
At Caritas we believe every life deserves LOVE! If you agree, then please consider joining our team!! Caritas Family Solutions is seeking a dependable, detailed oriented Administrative Manager to serve at our Carterville office. This position is perfect for office professionals who are highly organized and value being part of a great team. Most importantly, the work you'll do helps support our frontline workers providing care for traumatized youth! If you're ready to change the world, please apply today!!!
At Caritas, we know we're competing with other employers for your services, and we want to win! It is our goal to offer competitive compensation and affordable benefits to all eligible employees. Caritas currently offers the following benefits to full-time employees:
· 403 B Retirement Plan (5% Employer Match)
· Generous Paid Time Off
· Health, Dental and Vision Insurance Coverage
· 12 Employer Paid State & Federal Holidays
· Telehealth Services
· Employer Paid Life Insurance
· Health Saving Account
· Employer Paid Short- & Long-Term Disability
· Tuition Assistance Program
·
Real
Work/Life Balance
Hours worked (typical): 40
Remote Work: Allowed (work arrangement can change depending on performance and/or needs of Caritas).
Job Tasks Typically: Unstructured - worker will be allowed to determine/plan the order of tasks, priorities, and goals.
Description of Typical Work Schedule: 40 hour workweek; schedule to be discussed with direct supervisor and may change as needs of the department change (Hours set based on necessity of department or office.)
PURPOSE: The Administrative Manager is the liaison between programs and support departments such as HR, IT, Finance and QI. This position works closely with hiring managers in the office to ensure successful new hire onboarding and preparation. This includes supporting hiring managers/supervisors during candidate selection and hiring process, utilizing Paycom and other software systems to manage the process. This position is first point of contact within the office for HQ or Support Departments, facilitating interoffice communication in order to address any questions or issues.
REPORTING STRUCTURE: Refer to the updated organizational chart for reporting structure and responsibilities.
ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned.
Reviews Resumes/Applicants on Paycom for all positions in the office.
Schedules interviews for supervisors within the office.
Supports supervisors during candidate selection and communications with HR when necessary.
Handles all of the new staff onboarding process including enrollment in necessary trainings, new hire orientation and first day preparation.
Ensures all new staff have appropriate technology needs met such as work computers, access to agency folders, internal and external websites and software.
Ensures that staff who are traveling for training, are enrolled and prepared with any travel details such as transportation, lodging, per-diem, etc.
Works closely with HR Business Partner and supervisors to ensure all HR tasks - status changes, job requisitions, and new hire paperwork are completed.
Acts as the primary HR contact for the office and facilitates all communication to ensure general personnel tasks or issues are address quickly and as needed.
Works closely with IT Support Staff to ensure new staff have adequate equipment for first day of work.
Acts as a liaison with IT Support Staff when issues or problems arise with staff regarding any computer-related issue.
Leads/manages Secret Santa and other donations for foster care youth or families.
Acts as liaison with QI Department by assisting in QI efforts such as working with program managers or directors on data collection for client satisfaction surveys, schedules for case reviews and other activities.
Requirements
QUALIFICATION REQUIREMENTS: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
EDUCATION and/or EXPERIENCE REQUIRED/PREFERRED
Degree/Field Required: Associate degree/60 hours of college credit or two years' experience demonstrating successfully operating within an office in fast-paced environment and with multi-departments. (Related fields will be considered.)
Degree/Field Preferred: N/A (Related fields will be considered.)
Additional Fields of Knowledge Important for the Role: Administration and Management - Knowledge of business and management principles involved in strategic planning, resource allocation, human resources modeling, leadership technique, production methods, and coordination of people and resources. Administrative - Knowledge of administrative and office procedures and systems such as word processing, managing files and records, stenography and transcription, designing forms, and workplace terminology. Personnel and Human Resources - Knowledge of principles and procedures for personnel recruitment, selection, training, compensation and benefits, labor relations and negotiation, and personnel information systems. Sociology and Anthropology - Knowledge of group behavior and dynamics, societal trends and influences, human migrations, ethnicity, cultures, and their history and origins. .
Experience Required: Minimum two years' experience demonstrating successfully operating within an office in fast-paced environment and with multi-departments. (For positions that manage staff, the years specified need to be progressive years of management experience. For all positions, the years required can be interchanged with equivalent experience from an advanced degree related to this job and/or with other relevant experience verified by applicant/incumbent).
Licenses/Certifications Required: N/A
Licenses/Certifications Preferred: N/A
SKILLS REQUIRED
Manager-specific: N/A
Basic: Active Learning - Understand the implications of new information for both current and future problem-solving and decision-making. Active Listening - Give full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times. Critical Thinking - Use logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions, or approaches to problems. Learning Strategies - Select and using training/instructional methods and procedures appropriate for the situation when learning or teaching new things. Mathematics - Use mathematics to solve problems. Monitoring - Monitor/Assess performance of yourself, other individuals, or organizations to make improvements or take corrective action. Reading Comprehension - Understand written sentences and paragraphs in work-related documents. Speaking - Talk to others to convey information effectively. Writing - Communicate effectively in writing as appropriate for the needs of the audience. Language - Able to read and write in English.
Social: Coordination - Adjust actions in relation to others' actions. Instructing - Teach others how to do something. Service Orientation - Look for ways to help people. Social Perceptiveness - Be aware of others' reactions and understanding why they react as they do.
Problem Solving/Decision-making: Complex Problem Solving - Identify complex problems and review related information to develop and evaluate options and implement solutions. Time pressure planning - Plan and be responsible for regularly meeting strict deadlines. Judgment and Decision Making - Consider the relative costs and benefits of potential actions to choose the most appropriate one ensuring that decisions made have an impact on others, the image/reputation of Caritas, and/or the financial resources. Systems Analysis - Determine how a system should work and how changes in conditions, operations, and the environment will affect outcomes. Systems Evaluation - Identify measures or indicators of system performance and the actions needed to improve or correct performance, relative to the goals of the system.
Resource Management: Management of Financial Resources - Determine how money will be spent to get the work done, and accounting for these expenditures. Management of Material Resources - Obtain and see to the appropriate use of equipment, facilities, and materials needed to do certain work. Management of Personnel Resources - Motivate, develop, and direct people as they work, identifying the best people for the job. Personal Time Management - Manage one's own time and the time of others. Direct Report's Time Management - Manage the time of others.
Technical: N/A
Trauma-informed: Must display a willingness to adopt trauma informed interventions, principles, and practices as well as commitment to ongoing development of their capacity for application of trauma informed care. Realizes the prevalence of trauma among persons served by Caritas and the general population. Recognizes how trauma affects everyone involved-including clients, their families, staff, and community; and impacts behaviors. Responds to trauma by actively implementing the guiding principles of trauma informed care into their daily practice. Resists re-traumatization of persons served and staff providing services, by creating safe, welcoming, and supportive environments.
Proficient Computer Skills In: Excel, Outlook, PowerPoint, Word, Database Management Software
Expert Computer Skills In: Excel, Outlook, PowerPoint, Word, Database Management Software
MENTAL EFFORT/COGNITIVE ABILITIES REQUIRED: Concentration/intensity - Focus on higher order mental functions at average to high intensity when performing the majority of job tasks. Have limited opportunities for breaks. Deductive Reasoning - Apply general rules to specific problems to produce answers that make sense. Fluency of Ideas - Come up with a number of ideas about a topic (the number of ideas is important, not their quality, correctness, or creativity). Inductive Reasoning - Combine pieces of information to form general rules or conclusions (includes finding a relationship among seemingly unrelated events). Information Ordering - Arrange things or actions in a certain order or pattern according to a specific rule or set of rules (e.g., patterns of numbers, letters, words, pictures, mathematical operations). Mathematical Reasoning - Choose the right mathematical methods or formulas to solve a problem. Memory - Remember information such as words, numbers, pictures, and procedures. Performance of job tasks rely on memorization of tasks or sequences of events. Consider amount and type of information. Number Facility - Add, subtract, multiply, or divide quickly and correctly. Oral Comprehension - Listen to and understand information and ideas presented through spoken words and sentences. Oral Expression - Communicate information and ideas in speaking so others will understand. Problem Sensitivity - Tell when something is wrong or is likely to go wrong. It does not involve solving the problem, only recognizing that there is a problem. Selective Attention - Concentrate on a task over a period of time without being distracted. Speed of Closure - Quickly make sense of, combine, and organize information into meaningful patterns. Written Comprehension - Read and understand information and ideas presented in writing. Written Expression - Communicate information and ideas in writing so others will understand.
PHYSICAL REQUIREMENTS: Light work. Exert up to 20 pounds of force occasionally, and/or up to 10 pounds of force frequently, and/or a negligible amount of force constantly to move objects. If the use of arm and/or leg controls requires exertion of forces greater than that for sedentary work and the worker sits most of the time, the job is rated for light work.
PHYSICAL ACTIVITIES REQUIRED: Reaching - Extend hand(s) and arm(s) in any direction. Fingering/Grasping - Pick, pinch, type or otherwise work, primarily with fingers rather than with the whole hand as in handling. Applying pressure to an object with the fingers and palm. Feeling - Perceive attributes of objects, such as size, shape, temperature or texture by touching with skin, particularly that of fingertips. Standing - Particularly for sustained periods of time. Walking - Move about on foot to accomplish tasks, particularly for long distances or moving from one work site to another. Sitting - Particularly for sustained periods of time. Speech Clarity/Talking - Express or exchange ideas by means of the spoken word. Those activities in which they must convey detailed or important spoken instructions to other workers accurately, loudly, or quickly. Includes the ability to understand the speech of another person. Hearing - Perceive the nature of sounds at normal speaking levels with or without correction. Ability to receive detailed information through oral communication, and to make the discriminations in sound. Repetitive motion - Substantial movements (motions) of the wrists, hands, and/or fingers. Coordination, including eye/hand, hand/feet.
VISUAL ACUITY: The worker is required to have close visual acuity to perform an activity such as: analyzing data; transcribing; viewing a computer terminal; extensive reading; visual inspections; inspect machines.
WORK CONTEXT/ENVIRONMENT: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
This position is based primarily in an office environment.
Other PPE Required: N/A
VEHICLE RELATED REQUIREMENTS:
Access to reliable transportation to get to/from work: Required.
Access to a reliable automobile: Not required
Must provide proof of auto liability insurance (and continue to while working in this position): Not required
Must possess a valid driver's license: Not required
Additional license requirements that are necessary: N/A
Additional considerations for this position: N/A
Please Be Advised:
Research tells us that some candidates, especially women and people of color, may hesitate to apply unless they meet every listed qualification. If this sounds like you, we still encourage you to apply! We're committed to building a team with diverse skills, experiences, and perspectives-and you might be exactly who we're looking for.
Drug Free Workplace:
Caritas Family Solutions is dedicated to maintaining a safe, healthy, and productive environment for our clients and employees. As part of this, a strict drug-free workplace policy is maintained.
Salary Description $43,888.00 Annual Salary
$43.9k yearly 1d ago
Operations Executive - Remote - Remote (Colorado)
Doing-Life-Differently
Remote administrative director job
Doing Life Differently is a professional development company helping experienced professionals apply their skills in new and flexible ways.
Through proven systems, mentorship, and leadership education, we empower individuals to achieve personal and professional growth while building a rewarding career that aligns with their lifestyle goals.
Role Description
We are seeking a results-driven Operations Executive for a remote, independent-contractor role within the professional and leadership development industry.
This is ideal for senior administrators, operations professionals, or business managers who excel in structured environments and want to transition their expertise into a more autonomous, flexible, and growth-oriented career pathway.
Key Responsibilities
Manage and streamline operational and administrative processes to ensure efficiency and accuracy
Coordinate digital systems, scheduling, and communication tools
Support onboarding and workflow management for professional partners and clients
Identify process improvements and contribute to business growth initiatives
Maintain professionalism, accountability, and alignment with company standards and culture
What We Offer
100% remote work - flexible schedule to suit your lifestyle
Structured systems, ongoing mentorship, and opportunities for real-time personal and professional growth
Supportive, collaborative community with leadership opportunities
Performance-based rewards aligned with outcomes and effort
Pathway to professional growth and greater time, location, and lifestyle flexibility
What You'll Bring
Minimum 5 years' experience in operations, administration, or business management
Excellent organisational and time management skills
Strong proficiency in digital tools and online systems
Self-motivated with the ability to work independently
Professional communication skills and a growth-oriented mindset
A genuine interest in personal and professional development
✨ This is an opportunity for experienced operations professionals to leverage their corporate skills in a flexible, independent role that rewards initiative, leadership, and results.
👉 Apply today to explore how Doing Life Differently can help you build a career that combines freedom, fulfilment, and professional growth.
$101k-157k yearly est. 28d ago
Manager, LMS Administration and Operations (Princeton, Hybrid)
Otsuka America Pharmaceutical Inc. 4.9
Remote administrative director job
The Manager, LMS Operations & Administration position works as part of the U.S. Ethics & Compliance Training & Documentation team to lead all components of our Learning Management System (LMS) including all non-GxP assignments and audience management, curriculum management, reporting, and tier one trouble shooting. The Manager, LMS Operations & Administration will partner with all levels of Management in both business and technology groups to advance and deliver a variety of planned and ad-hoc training initiatives. This position will have direct oversight of two Contracted Workers.
****
+ Responsible for the operational oversight of all LMS activities including but not limited to:
+ Partner with internal LMS Support Team to perform needs assessments and analysis on platform operations to ensure organizational needs are being met. Leads the incorporation, socialization, and training of resulting LMS improvements.
+ Owns all non-GxP LMS usage workflows and processes with business owners for suitability/fit; suggests and implements alternatives as needed
+ Regularly perform reviews of existing training curricula, identify gaps in course assignments and implement necessary changes.
+ Create, maintain, and run scheduled as well as custom reports, in a timely manner, as designated for analysis and decision making. Create new reports as requested.
+ Assist in managing external vendors, suppliers, and internal business partners as needed with a continuous improvement mindset.
+ Partner across departments as necessary to initiate timely and compliant learning initiatives
+ Continually enhance our methods and materials based on best practices in the industry, emerging technologies, vendor resources and products, business unit requirements and expectations, and feedback from customers, trainers and associates.
+ Ensure operational alignment across OAPI/OPDC learning community
+ Develop and deliver LMS platform training when required.
+ Oversee the work of two remote-based contracted resources.
+ Represent Field Training and Development's unique needs at governance and committee meetings/working groups
**Qualifications/ Required**
Knowledge/ Experience and Skills:
+ Bachelors degree in related field, or equivalent experience and demonstrated skills and abilities
+ 5+ years of Learning Management System (LMS) experience
+ Advanced working knowledge of LearnShare LMS
+ Understanding of current approaches in applying technology in learning solutions and experience implementing e-Learning and web-based programs.
+ Strong technical acumen; proficiency in Microsoft Office 365, SCORM; experience with Tin Can/xAPI, LRS's, and general technical troubleshooting
+ Ability to work in a fast-paced environment and be comfortable with consistent change
+ Detail-oriented with strong organizational skills
+ Strong written and verbal communication skills
+ Ability to prioritize and manage multiple responsibilities at once
+ Positive can-do attitude; always willing to learn
+ Strong analytical/technical skills
+ Comfortable with data management/data manipulation
+ Resiliency and tolerance of ambiguity
**Preferred:**
+ Experience in pharmaceuticals/medical devices or other regulated industry
+ Embody a customer service mentality as you communicate and support field sales teams
+ Experience leading Contract Workers remotely
Educational Qualifications
+ Bachelors degree in related field, or equivalent experience and demonstrated skills and abilities
**Competencies**
**Accountability for Results -** Stay focused on key strategic objectives, be accountable for high standards of performance, and take an active role in leading change.
**Strategic Thinking & Problem Solving -** Make decisions considering the long-term impact to customers, patients, employees, and the business.
**Patient & Customer Centricity -** Maintain an ongoing focus on the needs of our customers and/or key stakeholders.
**Impactful Communication -** Communicate with logic, clarity, and respect. Influence at all levels to achieve the best results for Otsuka.
**Respectful Collaboration -** Seek and value others' perspectives and strive for diverse partnerships to enhance work toward common goals.
**Empowered Development -** Play an active role in professional development as a business imperative.
Minimum $104,640.00 - Maximum $156,400.00, plus incentive opportunity: The range shown represents a typical pay range or starting pay for individuals who are hired in the role to perform in the United States. Other elements may be used to determine actual pay such as the candidate's job experience, specific skills, and comparison to internal incumbents currently in role. Typically, actual pay will be positioned within the established range, rather than at its minimum or maximum. This information is provided to applicants in accordance with states and local laws.
**Application Deadline** : This will be posted for a minimum of 5 business days.
**Company benefits:** Comprehensive medical, dental, vision, prescription drug coverage, company provided basic life, accidental death & dismemberment, short-term and long-term disability insurance, tuition reimbursement, student loan assistance, a generous 401(k) match, flexible time off, paid holidays, and paid leave programs as well as other company provided benefits.
Come discover more about Otsuka and our benefit offerings; ********************************************* .
**Disclaimer:**
This job description is intended to describe the general nature and level of the work being performed by the people assigned to this position. It is not intended to include every job duty and responsibility specific to the position. Otsuka reserves the right to amend and change responsibilities to meet business and organizational needs as necessary.
Otsuka is an equal opportunity employer. All qualified applicants are encouraged to apply and will be given consideration for employment without regard to race, color, sex, gender identity or gender expression, sexual orientation, age, disability, religion, national origin, veteran status, marital status, or any other legally protected characteristic.
If you are a qualified individual with a disability or a disabled veteran, you may request a reasonable accommodation, if you are unable or limited in your ability to apply to this job opening as a result of your disability. You can request reasonable accommodations by contacting Accommodation Request (EEAccommodations@otsuka-us.com) .
**Statement Regarding Job Recruiting Fraud Scams**
At Otsuka we take security and protection of your personal information very seriously. Please be aware individuals may approach you and falsely present themselves as our employees or representatives. They may use this false pretense to try to gain access to your personal information or acquire money from you by offering fictitious employment opportunities purportedly on our behalf.
Please understand, Otsuka will **never** ask for financial information of any kind or for payment of money during the job application process. We do not require any financial, credit card or bank account information and/or any payment of any kind to be considered for employment. We will also not offer you money to buy equipment, software, or for any other purpose during the job application process. If you are being asked to pay or offered money for equipment fees or some other application processing fee, even if claimed you will be reimbursed, this is not Otsuka. These claims are fraudulent and you are strongly advised to exercise caution when you receive such an offer of employment.
Otsuka will also never ask you to download a third-party application in order to communicate about a legitimate job opportunity. Scammers may also send offers or claims from a fake email address or from Yahoo, Gmail, Hotmail, etc, and not from an official Otsuka email address. Please take extra caution while examining such an email address, as the scammers may misspell an official Otsuka email address and use a slightly modified version duplicating letters.
To ensure that you are communicating about a legitimate job opportunity at Otsuka, please only deal directly with Otsuka through its official Otsuka Career website ******************************************************* .
Otsuka will not be held liable or responsible for any claims, losses, damages or expenses resulting from job recruiting scams. If you suspect a position is fraudulent, please contact Otsuka's call center at: ************. If you believe you are the victim of fraud resulting from a job recruiting scam, please contact the FBI through the Internet Crime Complaint Center at: ******************* , or your local authorities.
Otsuka America Pharmaceutical Inc., Otsuka Pharmaceutical Development & Commercialization, Inc., and Otsuka Precision Health, Inc. ("Otsuka") does not accept unsolicited assistance from search firms for employment opportunities. All CVs/resumes submitted by search firms to any Otsuka employee directly or through Otsuka's application portal without a valid written search agreement in place for the position will be considered Otsuka's sole property. No fee will be paid if a candidate is hired by Otsuka as a result of an agency referral where no pre-existing agreement is in place. Where agency agreements are in place, introductions are position specific. Please, no phone calls or emails.
We're seeking an Executive Director, Transformation & Servicing Innovation to join our dynamic team. This is a critical role that will serve as a strategic partner to the Head of Servicing Operations and the Head of AI Strategy and Transformation, shaping the future of how we operate.
As the Executive Director of Transformation & Servicing Innovation within the Transformation & Servicing Innovation team, you will be at the forefront of a pivotal period of strategic evolution, responsible for leading significant transformation across a massive 12,000+ Full-Time Equivalent organization, primarily composed of call center and back office agents. You will dramatically enhance our client service capabilities, instill a culture of continuous improvement, and champion innovative new ways of working, with a strong focus on leveraging cutting-edge Artificial Intelligence. This is more than just a leadership position; it's an opportunity to be the primary orchestrator of our Servicing Operations' transformation portfolio. You will bridge the gap between bold strategic vision and flawless operational execution, ensuring our client services remain at the pinnacle of efficiency, effectiveness, and customer satisfaction. If you thrive in complex environments, are a master influencer, and possess a relentless promote for impactful delivery, this role offers an unparalleled chance to make a profound impact on our Consumer and Community Banking client base and thousands of our front-line specialists.
Job Responsibilities
Define and Drive Strategic Transformation: Collaborate closely with leadership to identify and prioritize high-impact opportunities within Servicing Operations. Develop and execute a comprehensive transformation roadmap, with a strong focus on becoming an AI-enabled organization ready for future ways of working. Translate high-level goals into actionable initiatives, establishing clear, measurable KPIs.
Champion AI and Emerging Technologies: Lead the strategic direction for leveraging AI, agentic capabilities, and large language models (LLMs) to unlock significant operational efficiencies and reshape future work practices within Servicing Operations.
Orchestrate Transformation Initiatives: Take ownership as the central point of contact for Servicing Operations' transformation portfolio. Strategically organize and drive a robust portfolio of initiatives, ensuring rigorous tracking, on-time and on-budget delivery, and seamless integration into business operations.
Lead Cross-Functional Change: Act as a local champion and primary integrator, fostering a culture of innovation and continuous improvement. Build strong coalitions across all organizational levels, effectively communicating the "why" behind changes, celebrating successes, and proactively mitigating resistance.
Identify & Implement Operational Enhancements: Utilize data and analytics to pinpoint inefficiencies and areas for optimization within servicing operations. Champion the adoption of emerging technologies to boost productivity, elevate customer experience, and strengthen operational resiliency.
Mitigate Risk & Ensure Compliance: Proactively identify and manage risks associated with transformation initiatives. Ensure unwavering compliance with regulatory, operational, and organizational policies throughout all changes to processes and systems.
Foster Cross-Team Collaboration: Partner with Servicing Operations leaders, front-line managers, staff, and CCB Ops & Product Teams to uncover pain points, inform opportunities, and secure prioritization for AI and innovative solutions.
Develop Data-Driven Business Cases: Create compelling, data-driven business cases for each proposed initiative, quantifying potential impacts across cost, expense savings, risk mitigation, and both customer and employee experience.
Enhance Transparency & Buy-in: Establish routines to improve transparency of cross-firm initiatives within Servicing Operations. Provide regular, credible reporting on transformation progress to key strategic stakeholders, proving the value of our investments and ensuring strong buy-in from leadership and staff for smoother adoption of new technologies and processes.
Drive Leadership Alignment & Representation: Report directly to the Head of Customer Service Strategy, Customer Experience, and Performance Excellence, with dotted line accountability into the Head of AI Strategy & Transformation Office. Act as a key representative for the Servicing Organization in senior leadership meetings, articulating and advancing Operations-led strategic initiatives through impactful executive-level presentations.
Required qualifications, skills, and capabilities
15 years of progressive leadership experience with a strong focus on large-scale business transformation and operational excellence.
Demonstrated expertise in large-scale client service environments (10,000+ employees), particularly within call centers and investigation operations, understanding their unique challenges and opportunities.
Proven management consulting background with extensive experience in strategic problem-solving, organizational design, process re-engineering, and complex change management.
Deep expertise in leading and driving organizational change, including cultural transformation, technology adoption, and workforce evolution.
Strong track record of leveraging technology (especially AI/ML) to significantly improve efficiency, customer satisfaction, and operational performance.
Exceptional strategic thinking and analytical skills, capable of translating complex data into actionable insights and strategic recommendations.
Robust technology and operations knowledge, including expertise in policy, procedures, risk, and controls.
Bachelor's degree required.
Flexibility to travel as needed.
Preferred qualifications, skills, and capabilities
Master's degree in Business Administration, Engineering, or a related field is highly preferred;