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Administrative Liaison skills for your resume and career

Updated January 8, 2025

4 min read

Quoted Experts

Dr. Mike Peterson Ph.D.,

Anne McConnell Ph.D.

Below we've compiled a list of the most critical administrative liaison skills. We ranked the top skills for administrative liaisons based on the percentage of resumes they appeared on. For example, 17.7% of administrative liaison resumes contained payroll as a skill. Continue reading to find out what skills an administrative liaison needs to be successful in the workplace.

15 administrative liaison skills for your resume and career

1. Payroll

Payroll is the sum of all the compensation that an organization has to pay to employees at a specified time. Payroll is managed by the finance or HR department while small business owners may handle it themselves. Payroll isn't fixed as it varies every month due to sick leaves, overtime, etc.

Here's how administrative liaisons use payroll:

Provided payroll support and enter data into databases and various office automation systems to maintain an electronic record system.
Experienced at maintaining company payroll and accounting systems, correspondence and general records.

2. Word Processing

Here's how administrative liaisons use word processing:

Provided word processing, and desktop publishing for dozens of groups and committees within the organization.
Required proficiency in basic word processing, spreadsheet and Oracle.

3. Financial Reports

Here's how administrative liaisons use financial reports:

Processed Major Company Financial Reports/Activities/Projects.
Selected Contribution: * Effectively utilized spreadsheet program to assist in preparation of critical financial reports for submission to program leadership.

4. Provides Administrative Support

Here's how administrative liaisons use provides administrative support:

Manage Executive member of management schedule and provides administrative support to alternate management as well as clients.
Position provides administrative support to managers, directors and vice presidents and executive vice presidents.

5. Administrative Tasks

Here's how administrative liaisons use administrative tasks:

Organized and performed administrative tasks.
Performed administrative tasks including but not limited to filing, form processing, roster procurement and follow up procedures.

6. Mental Health

Mental health is the state of wellbeing in which an individual can cope with the regular stresses and tensions of life, and can work productively without having any emotional or psychological breakdown. Mental health is essential for a person of any age and helps them make the right decisions in their life.

Here's how administrative liaisons use mental health:

Conducted interviews with parents, Caseworkers, attorneys, Mental Health team.

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7. Medicaid

Here's how administrative liaisons use medicaid:

Developed and submitted policies and procedures in compliance with state regulations and Medicaid rulings.
Ensured integrity of third party collections by matching reimbursements with claims Medicaid paid.

8. Event Planning

Here's how administrative liaisons use event planning:

Assisted with fund raising and special event planning.
Organized recruiting for event planning, workshops, and academic research Liaison between campus organizations and local community artist

9. HR

HR stands for human resources and is used to describe the set of people who work for a company or an organization. HR responsibilities revolve around updating employee records and carrying out management processes like planning, recruitment, evaluation, and selection processes. HR is a key contributor to any company or organization's growth as they are in charge of hiring the right employees, processing payrolls, conducting disciplinary actions, etc.

Here's how administrative liaisons use hr:

Provided various HR duties for new hire phone requests and computer equipment i.e.
Managed and delivered all HR functions and services for major educational centers.

10. Patient Care

Patient care entails the diagnosis, recovery, and control of sickness as well as the maintenance of physical and emotional well-being through the use of healthcare providers' services. Patient care is described as services provided to patients by health practitioners or non-professionals under guidance.

Here's how administrative liaisons use patient care:

Develop and implement process improvements for clinical and non-clinical practices to improve patient care and practice operations.
Developed standards of patient care, evaluated the quality and effectiveness of nursing practices and coordinated the Quality Assurance Program.

11. Travel Arrangements

Here's how administrative liaisons use travel arrangements:

Managed travel arrangements and submitted related expense reports.
Typed all Contractual Agreements, proof reading, answering phone, filing and setting up travel arrangements.

12. Meeting Minutes

Here's how administrative liaisons use meeting minutes:

Coordinate meetings and scheduled events, including set-up and organization of catering as needed and prepare and distribute the meeting minutes.
Recorded meeting minutes, prepared minutes and distributed packets for meetings.

13. Expense Reports

Here's how administrative liaisons use expense reports:

Validated and signed time-sheets and travel expense reports of field intervention staff.
Reconciled expense reports Provided daily visitors report to Security team to set-up access control to visitors prior to their arrival.

14. Veterans

Here's how administrative liaisons use veterans:

Prepare and submit correspondence, affidavits, and appeals to all levels of the Veterans Affairs Office.

15. Office Equipment

Here's how administrative liaisons use office equipment:

Maintain and operate computers and all office equipment.
Ordered supplies, maintained vendor information and e-mailed regarding certificates and literature, trouble-shot computer issues, maintained office equipment.

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What skills help Administrative Liaisons find jobs?

Tell us what job you are looking for, we’ll show you what skills employers want.

What skills stand out on Administrative Liaison resumes?

Dr. Mike Peterson Ph.D.

Department Chair and Associate Professor of English, Dixie State University

Writing skills have always been valued by employers, but anything that shows an ability to write, produce, or communicate in digital spaces will stand out. While employers are becoming increasingly comfortable having employees work and collaborate digitally (from home or elsewhere), they may still be reluctant to train employees how to do that. They want to see evidence that applicants will know how to use technology and stay productive without extensive training and without a supervisor having to stand behind them. That isn't to say training won't take place, but employers want to use their valuable time and resources training employees on their own systems, policies, and procedures; they don't want to have to show new-hires how to use Zoom, how to format a memo, how to write an email, or how to co-edit a document using OneDrive.

What Administrative Liaison skills would you recommend for someone trying to advance their career?

Anne McConnell Ph.D.

Professor, West Virginia State University

I would encourage someone taking a gap year to branch out, seeking work experiences and employment situations that expose them to new skills and allow them to interact with a diverse set of people. Sometimes we find ourselves in a bubble-communicating with the same people, who tend to share the same ideas-and a gap year provides the opportunity to extend beyond that. Employers value employees who have open, flexible minds, and seeking out experiences that demonstrate that openness can be helpful.

What type of skills will young Administrative Liaisons need?

Angela Robbins Ph.D.

Associate Professor of History, Meredith College

History majors are in high demand in government, business, and non-profits because of the knowledge and skills they gain in the classroom. History majors, in particular, are especially good at contextualizing-that is, explaining how an event or discussion fits within the big picture. This includes how things that are going on today-such as the Capitol riot on January 6-connects to the Constitution, the balance of powers, the way democracy works, and related issues such as the implications of propaganda and misinformation. This goes well beyond merely expressing an opinion or debating two sides of an issue. Students of history do their research and practice skills of analysis, collecting and scrutinizing evidence rather than taking something at face value or only relying on a single source. We take sources apart to evaluate the credentials of their creators and search for bias. We examine sources from various creators so we take into account multiple experiences and points of view. Then we synthesize-or bring the sources together-in order to communicate what it all means. These skills are desired by employers and translate well into many careers and work environments. Seeking good evidence to answer questions and solve problems, whether that's in the classroom today or working with clients later, is a skill that employers highly value.

Students are practicing other skills that are necessary to success in the workplace, whether that will be in person or online. Time management, seeing a project through from start to finish, hosting and contributing to meetings, working on a team-whether it's two people or ten-and creating appropriate types of presentations to communicate ideas are all things our students can tell their employers they will come in with so they can hit the ground running. In addition, our majors develop self-awareness, empathy, and an appreciation of diverse opinions and approaches to problems through investigation of the life experiences of historical figures and their classroom discussions with classmates. Certainly, every employer wants you to learn the specifics within their sector, but these skills are fairly universal and will benefit majors as they move from the classroom to career.

What technical skills for an Administrative Liaison stand out to employers?

Christi Patton Luks

Professor (NTT) and Associate Chair for Academic Affairs, Missouri University of Science & Technology

I've always felt that the most important thing we teach our students is problem-solving skills. The students who can readily relate the theory to their practical experience to develop new solutions are the most valuable. Engineering students that are active on design teams or took advantage of internships and co-ops are in great position for this.

What soft skills should all Administrative Liaisons possess?

Brandy Bailey

Career Coach, Ohio University - Lancaster Campus

Soft skills may vary depending on the employer, industry, and personal opinions. My biggest ones are communication skills, adaptability, self-awareness, teamwork, problem-solving, intercultural competency, creativity or innovation, and time management.

Do you want to know more?

List of administrative liaison skills to add to your resume

The most important skills for an administrative liaison resume and required skills for an administrative liaison to have include:

Payroll
Word Processing
Financial Reports
Provides Administrative Support
Administrative Tasks
Mental Health
Medicaid
Event Planning
HR
Patient Care
Travel Arrangements
Meeting Minutes

Expense Reports
Veterans
Office Equipment
PowerPoint
HMO
Role Model
Computer Programs
Inventory Control
Press Releases
Professional Development
POS
Service Recovery

HIPAA
University Administration
EMS
Advisory Committee
Government Agencies
FAA
A/R
Bank Deposits
Conference Calls
DOD
Personnel Actions

Updated January 8, 2025

Zippia Team

Editorial Staff

The Zippia Research Team has spent countless hours reviewing resumes, job postings, and government data to determine what goes into getting a job in each phase of life. Professional writers and data scientists comprise the Zippia Research Team.

Updated January 8, 2025

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