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Become An Administrative Manager

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Working As An Administrative Manager

  • Communicating with Supervisors, Peers, or Subordinates
  • Interacting With Computers
  • Getting Information
  • Performing Administrative Activities
  • Making Decisions and Solving Problems
  • Deal with People

  • Mostly Sitting

  • Repetitive

  • $77,000

    Average Salary

What Does An Administrative Manager Do

Administrative services managers plan, direct, and coordinate supportive services of an organization. Their specific responsibilities vary, but administrative service managers typically maintain facilities and supervise activities that include recordkeeping, mail distribution, and office upkeep. In a small organization, they may direct all support services and may be called the business office manager. Large organizations may have several layers of administrative managers who specialize in different areas.

Duties

Administrative services managers typically do the following:

  • Buy, store, and distribute supplies
  • Supervise clerical and administrative personnel
  • Set goals and deadlines for their department
  • Develop, manage, and monitor records
  • Recommend changes to policies or procedures in order to improve operations, such as changing what supplies are kept or how to improve recordkeeping
  • Plan budgets for contracts, equipment, and supplies
  • Monitor the facility to ensure that it remains safe, secure, and well maintained
  • Oversee the maintenance and repair of machinery, equipment, and electrical and mechanical systems
  • Ensure that facilities meet environmental, health, and security standards and comply with government regulations

Administrative services managers plan, coordinate, and direct a broad range of services that allow organizations to operate efficiently. An organization may have several managers who oversee activities that meet the needs of multiple departments, such as mail, printing and copying, recordkeeping, security, building maintenance, and recycling.

The work of administrative services managers can make a difference in employees’ productivity and satisfaction. For example, an administrative services manager might be responsible for making sure that the organization has the supplies and services it needs. In addition, an administrative services manager who is responsible for coordinating space allocation might take into account employee morale and available funds when determining the best way to arrange a given physical space.

Administrative services managers also ensure that the organization honors its contracts and follows government regulations and safety standards.

Administrative services managers may examine energy consumption patterns, technology usage, and office equipment. For example, managers may recommend buying new or different equipment or supplies in order to lower energy costs or improve indoor air quality.

Administrative services managers also plan for maintenance and the future replacement of equipment, such as computers. A timely replacement of equipment can help save money for the organization, because eventually the cost of upgrading and maintaining equipment becomes higher than the cost of buying new equipment.

The following are examples of types of administrative services managers:

Contract administrators handle buying, storing, and distributing equipment and supplies. They also oversee getting rid of surplus or unclaimed property.

Facility managers oversee buildings, grounds, equipment, and supplies. Their duties fall into several categories, including overseeing operations and maintenance, planning and managing projects, and dealing with environmental factors.

Facility managers may oversee renovation projects to improve efficiency or ensure that facilities meet government regulations and environmental, health, and security standards. For example, they may influence building renovation projects by recommending energy-saving alternatives or efficiencies that reduce waste. In addition, facility managers continually monitor the facility to ensure that it remains safe, secure, and well maintained. Facility managers also are responsible for directing staff, including maintenance, grounds, and custodial workers.

Records and information managers develop, monitor, and manage an organization’s records. They provide information to executive management, and they ensure that employees throughout the organization follow information and records management guidelines. They may direct the operations of on-site or off-site records facilities. They should be familiar with the technology that is used to manage both physical and electronic records. Records and information managers also work closely with an organization’s attorneys, technology, and business operations personnel.

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How To Become An Administrative Manager

Educational requirements vary by the type of organization and the work performed. Administrative services managers must have related work experience.

Education

A bachelor’s degree is typically required for someone to become an administrative services manager. However, some jobseekers may be able to enter the occupation with a high school diploma. Those with a bachelor’s degree typically study business, engineering, facility management, or information management.

Licenses, Certifications, and Registrations

The International Facility Management Association offers a competency-based professional certification program for administrative services managers. Completing this program may give prospective job candidates an advantage. The program has two levels: the Facilities Management Professional (FMP) certification and the Certified Facility Manager (CFM) certification. People entering the profession can get the FMP as a steppingstone to the CFM. For the CFM, applicants must meet certain educational and experience requirements. The CFM must be renewed every 3 years by completing continuing education and professional development requirements.

For records and information managers, the Institute of Certified Records Managers offers the Certified Records Manager (CRM) certification. For those specializing in information governance, ARMA International offers the Information Governance Professional (IGP) certification.

Work Experience

Administrative services managers must have related work experience reflecting managerial and leadership abilities. For example, contract administrators need experience in purchasing and sales, as well as knowledge of the variety of supplies, machinery, and equipment that their organization uses. Managers who are concerned with supply, inventory, and distribution should be experienced in receiving, warehousing, packaging, shipping, transportation, and related operations.

Advancement

Advancement of facility managers is based on the practices and size of individual organizations. Some facility managers transfer among departments within an organization or work their way up from technical positions. Others advance through a progression of facility management positions that offer additional responsibilities. Advancement is easier in large organizations that employ several levels and types of administrative services managers.

A master’s degree in business administration or a related field can enhance a manager’s opportunities to advance to a higher level position, such as director of administrative services. Some experienced managers may join or establish a management consulting firm to provide administrative management services to other organizations on a contract basis.

Important Qualities

Analytical skills. Administrative services managers must be able to review an organization’s procedures and find ways to improve efficiency.

Communication skills. Much of an administrative services manager’s time is spent working with other people. Therefore, communication is a key quality.

Detail oriented. Administrative services managers must pay attention to details. This quality is necessary across a range of tasks, from ensuring that the organization complies with building codes to managing the process of buying equipment.

Leadership skills. In managing workers and coordinating administrative duties, administrative services managers must be able to motivate employees and deal with issues that may arise.

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Administrative Manager Jobs

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Help others decide if this is a good career for them

Average Length of Employment
Manager Officer 3.8 years
Office Supervisor 3.8 years
Top Careers Before Administrative Manager
Manager 5.5%
Supervisor 3.6%
Internship 3.2%
Accountant 2.8%
Secretary 2.7%
Top Careers After Administrative Manager
Manager 6.5%
Consultant 4.6%
Director 3.6%
Controller 3.4%
Owner 3.4%

Do you work as an Administrative Manager?

Administrative Manager Demographics

Gender

Female

66.1%

Male

31.6%

Unknown

2.3%
Ethnicity

White

60.0%

Hispanic or Latino

16.9%

Black or African American

11.3%

Asian

7.6%

Unknown

4.2%
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Foreign Languages Spoken

Spanish

53.4%

French

9.4%

Russian

4.9%

German

4.9%

Portuguese

3.8%

Arabic

3.3%

Mandarin

2.8%

Italian

2.5%

Japanese

2.5%

Korean

2.0%

Chinese

2.0%

Cantonese

1.6%

Carrier

1.5%

Ukrainian

1.2%

Urdu

1.0%

Hindi

1.0%

Vietnamese

0.7%

Polish

0.7%

Dutch

0.5%

Armenian

0.5%
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Administrative Manager Education

Schools

University of Phoenix

29.2%

Liberty University

5.3%

Strayer University

5.0%

Southern New Hampshire University

4.9%

University of Maryland - University College

4.7%

Michigan State University

4.5%

Kaplan University

4.4%

Ashford University

3.9%

Pennsylvania State University

3.7%

Webster University

3.6%

New York University

3.4%

American InterContinental University

3.4%

George Washington University

3.1%

DePaul University

3.1%

Northeastern University

3.1%

George Mason University

3.0%

University of Memphis

3.0%

Grand Canyon University

3.0%

Miami Dade College

2.9%

University of Utah

2.8%
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Majors

Business

40.3%

Accounting

10.0%

Management

5.7%

Psychology

4.5%

Finance

4.2%

Human Resources Management

4.2%

Marketing

3.5%

Communication

3.3%

Health Care Administration

3.2%

Education

2.5%

English

2.4%

Criminal Justice

2.2%

Computer Science

2.2%

Nursing

2.0%

Political Science

1.9%

Liberal Arts

1.9%

General Studies

1.7%

Legal Support Services

1.7%

Computer Information Systems

1.4%

Public Administration

1.3%
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Degrees

Bachelors

39.1%

Other

22.8%

Masters

20.7%

Associate

9.3%

Certificate

4.7%

Doctorate

1.5%

Diploma

1.4%

License

0.4%
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Internship
Temporary

Real Administrative Manager Salaries

Job Title Company Location Start Date Salary
Administrative Manager Terra Tech Logistics Inc. Hialeah, FL Feb 17, 2016 $176,134
Manager of Administration Sonangol USA Company Houston, TX Jul 20, 2015 $159,806
Systems Planning/Administration Manager Amazon Corporate LLC Seattle, WA Jan 12, 2015 $150,000
SAP Manager-Basis Administration American International Group, Inc. Wilton, CT May 01, 2013 $150,000
Production, Sales & Administrative Manager Easypak, LLC Kalamazoo, MI Oct 15, 2015 $150,000
Administration Manager American Tax Holdings LLC Detroit, MI Jul 02, 2015 $147,800
Systems Administrative Manager Mozilla Corporation San Francisco, CA Oct 01, 2015 $134,333
Administrative Manager A & C Florida Pavers Inc. Boca Raton, FL Feb 11, 2016 $132,496
Manager of Basketball Administration Minnesota Timberwolves Basketball Minneapolis, MN Nov 12, 2014 $131,435
Manager--SAP Netweaver Administration Telephone and Data Systems, Inc. Middleton, WI Nov 10, 2014 $130,500
Systems Administration Manager Fair Health, Inc. Raleigh, NC Jan 01, 2014 $125,400
Manager, SAP Basis Administration The Andersons, Inc. Maumee, OH Oct 31, 2016 $125,000
Linux System Administration Manager Servicenow, Inc. San Diego, CA Apr 21, 2015 $123,822 -
$161,300
Administrative Manager Kaltec Electronics, Inc. Cerritos, CA Aug 10, 2015 $120,557
Buyer/Administrative Manager INDO American Inc. Kearny, NJ Feb 24, 2015 $85,550
System Administration Manager Cybervision Inc. Fort Lee, NJ Sep 09, 2014 $85,000
Investor Relations/Administration Manager Infovista Corporation Herndon, VA Dec 06, 2013 $84,800
SR. Administrative Manager Intern Abroad, Inc. Miami, FL Sep 17, 2014 $84,000
Senior Administrative Manager & Strategic Manageme Intern Abroad, Inc. Miami, FL Sep 17, 2014 $84,000
SR. Administrative Manager Johns Hopkins University Baltimore, MD May 01, 2013 $82,437
Administrative Manager BNP Paribas Investment Partners USA Holdings, Inc. New York, NY Feb 07, 2016 $82,400
Equine Administration Manager Fredericks Equestrian International FL Jan 20, 2015 $65,500
Support Administration Manager Mediaocean, LLC Hasbrouck Heights, NJ Jul 23, 2014 $65,000
BO Admin Manager Unique Key Resources Inc. Collierville, TN May 06, 2015 $65,000
B.O Admin Manager Unique Key Resources Inc. Collierville, TN Nov 25, 2014 $65,000
B.O Admin Manager Unique Key Resources Inc. White Plains, NY Nov 25, 2014 $65,000
Administrative Manager Icahn School of Medicine at Mount Sinai New York, NY May 25, 2016 $63,113
Dental Administrative Manager Smile Sonrisa Dental Center, P.C. Houston, TX Sep 29, 2015 $63,003
Administrative Manager High Sierra Pools Inc. Arlington, VA Sep 13, 2015 $62,610

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AVERAGE SALARY FOR An Administrative Manager

Average Yearly Salary
$77,000
View Detailed Salary Report
$45,000
Min 10%
$77,000
Median 50%
$77,000
Median 50%
$77,000
Median 50%
$77,000
Median 50%
$77,000
Median 50%
$77,000
Median 50%
$77,000
Median 50%
$131,000
Max 90%
Best Paying Company
Raymond James
Highest Paying City
Santa Rosa, CA
Highest Paying State
Alaska
Avg Experience Level
4.1 years
How much does an Administrative Manager make at top companies?
The national average salary for an Administrative Manager in the United States is $77,449 per year or $37 per hour. Those in the bottom 10 percent make under $45,000 a year, and the top 10 percent make over $131,000.

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Top Skills for An Administrative Manager

  1. Office Supplies
  2. Payroll
  3. Personnel Files
You can check out examples of real life uses of top skills on resumes here:
  • Managed supply inventory and performed all activities related to the inventory, procurement and distribution of office supplies.
  • Managed and administered payroll, benefits, personnel employment contracts and related processes.
  • Maintained personnel files and prepared/lead new employee orientations and managed all termination processes.
  • Created and modify documents including financial statements using word processing, spreadsheet, database and/or other presentation software.
  • Counseled every Soldier and supervised a team of eight individuals which improved customer service by ensuring personnel improved their professionalism.

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Top 10 Best States for Administrative Managers

  1. New York
  2. New Jersey
  3. District of Columbia
  4. Rhode Island
  5. Massachusetts
  6. Delaware
  7. Wisconsin
  8. Connecticut
  9. Washington
  10. Colorado
  • (718 jobs)
  • (298 jobs)
  • (98 jobs)
  • (30 jobs)
  • (471 jobs)
  • (30 jobs)
  • (181 jobs)
  • (143 jobs)
  • (263 jobs)
  • (206 jobs)

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