Administrative Manager Resume Examples 2023

Research Summary. We analyzed 4,734 administrative manager resumes to determine which ones land the most jobs. Below you'll find examples of resumes that can help you get an interview (and a job offer) from companies like Wells Fargo and Lowe's Companies. Here are the key facts about administrative manager resumes to help you get the job:

The average administrative manager resume is 467 words long
The average administrative manager resume is 1.0 pages long based on 450 words per page.
Customer service is the most common skill found on an administrative manager resume. It appears on 15.7% of resumes.

After learning about how to write a professional administrative manager resume, you can make sure your resume checks all the boxes with our resume builder.

Administrative Manager Resume Example


Joseph Marshall Administrative Manager Contact Information Philadelphia, PA (940) 555-2048 jmarshall@example.com Skills Administrative Services Support Services Company Policies Patient Care Oversight Conference Calls Telephone Calls Data Entry Project Management Emergency Employment History Administrative Manager 2014 - Present Lowe's Philadelphia, PA Establish and implement policies, goals, objectives, and procedures for their department. Selected information, including company financial statements and balance sheets, and recorded data on spreadsheet. Provided oversight for daily cash management, assuring the correct handling of cash receipts, store credits and withdraws for safekeeping. Worked with and managed store financial statements, to maximize margin and profits. Managed and provided oversight to two mid-levelmanagers in customer service and administrative departments. Office Manager 2004 - 2014 H&R Block Philadelphia, PA Pioneer customer relations and retention efforts and ensure all associates and office activities were in-line with company policies and mission. Provided expert product knowledge and guidance to staff to ensure compliance with IRS regulations, company policy and office procedures. Supervised staff in accordance to company policies. Register reports and bank deposits. Follow company filing procedures of client information and records to ensure an organized work flow. Provided support for government and commercial construction and landscape projects Performed project management functions including status reporting and pay estimation Executive Assistant 2003 - 2004 American Express New York, NY Managed all meeting requests via the teams; including scheduling meetings/conference rooms, creating agendas and catering request. Assisted in calendar management * Coordinated travel arrangements * Reconciled monthly expense reports * Updated files * Ordered supplies Interfaced with HR on recruitment, on-boarding and off-boarding, process requisitions for new employee logistics, Department payroll administrator. Coordinated board/committee meetings and materials: drafted board notices, scheduled director 1:1 calls and board material reviews. Executive/Personal Assistant 2002 - 2003 IBM Poughkeepsie, NY Developed and implemented corporate policies and procedures for product licensing, product pricing, sales approvals and revenue recognition guidelines. Provided administrative assistance to Department to include but not limited to, naval correspondences, endorsements, and congratulatory letters. Assist HRBP with full HR needs. Coordinated international and domestic conference calls, meetings and other division events. Education Some College Courses Specialized Sales And Merchandising 1997 - 1997 The Art Institute of Philadelphia Philadelphia, PA


Alan Payne Administrative Manager Contact Info Albuquerque, NM (710) 555-3365 apayne@example.com Skills Sales SupportAERetail SalesRevenue GrowthAdministrative ServicesAdministrative OperationsFinancial NeedsPerformance ManagementSales ProcessLogistics Employment History Administrative Manager 2020 - Present Lowe's Albuquerque, NM Selected information, including company financial statements and balance sheets, and recorded data on spreadsheet. Monitored daily business, cash and credit to ensure accurate deposits and daily business functions followed company policies. Review monthly financial statements for accuracy, and make any corrections necessary. Used Word processing and Graphic Designs for desk top publishing. Comply with federal, state and company policies, procedures and regulations. Branch Manager 2018 - 2020 Balboa Capital Irvine, CA Increased branch profitability by more than 172% by promoting the credit union services using business development sources. Managed team of 16 banking center associates to exceed sales goals and service targets. Recruited, interviewed, and hired personnel in partnership with District Human Resources. Account Executive 2017 - 2018 Balboa Capital Irvine, CA Pre-Screened and documented incoming loan requests, and processed loan applications. Led sales on national accounts by building relationships with healthcare professionals and C-level leadership at Managed Care Organizations. Coordinated numerous events and seminars for new business development. Focus on selling and providing services to Financial, Medical, Government and OEM industries. Sales Administrator 2007 - 2017 Verizon Irvine, CA Support senior counsel during assignments of contracts, proposals and agreements for sales and external customers. Order entry of complex and technically demanding orders. Education Bachelor's Degree Business 1999 - 2002 Western Washington University Bellingham, WA


Natalie Burns Administrative Manager Charlotte, NC nburns@example.com (210) 555-3300 Experience Administrative Manager 2017 - Present Wells FargoCharlotte, NC Nominated for "Team Excellence Award" based on successful project management and implementation, and exceeding funding volume estimates. Trained new supervisors on company policies and procedures. Provided coaching for direct reports. Reviewed financial statements, credit reports, debt-to-income ratios, and loan-to-value ratios. Acted as informational resource on departmental & business policies and procedures; supported large projects. Customer Service Manager 2016 - 2017 WalmartCharlotte, NC Managed Customer Service Desk, cashiers, and cart associates. Completed daily sales reports and processed payroll records. Train managers on how to effectively lead customer service agents Accomplishments diffuse difficult situations between customer service representatives and customers. Consultant 2015 - 2016 Kate Spade & CompanyCharlottesville, VA Adhered to all government contractor PMO guidelines, gathered data and documented logistics in order to achieve goals and objectives. Assisted with the design and implementation of the GC's (General Contractor) safety program. Worked with cross functional team including IT, Project Management Office, SMEs, and Business Analyst to troubleshoot production issues. Involved in team management, team building exercises for the DBA team. Generated repeat business through exceptional customer service and product knowledge. Engaged with stakeholders from Software Delivery Life Cycle (SDLC) and brought defects to resolution. Sales/Marketing 2014 - 2015 State FarmCharlottesville, VA Experience verbally communicating with customers and vendors in a professional manner.Communication / Social Media Provided customer service to meet client needs Discussed and processed vehicle loans Processed changes to policies as presented Skills Direct Reports Emergency Procedures Patient Care Data Analysis Background Checks Customer Relations New Customers Project Management Bank Deposits Education Bachelor's Degree Business 2006 - 2009 Northeastern UniversityBoston, MA

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How your resume should look:

The job title on your resume should match your application for the role.
Ensure your work experience focuses on achievements, rather than responsibilities.
Recruiters and hiring managers suggest fitting your resume on one page.

Choose From 10+ Customizable Administrative Manager Resume templates

Zippia allows you to choose from different easy-to-use Administrative Manager templates, and provides you with expert advice. Using the templates, you can rest assured that the structure and format of your Administrative Manager resume is top notch. Choose a template with the colors, fonts & text sizes that are appropriate for your industry.

Administrative Manager Resume Format And Sections

1. Add Contact Information To Your Administrative Manager Resume

Your name should be the biggest text on the page and be at or near the top of the document.

Your address doesn't need to include your street name or house number - listing your city and state works just fine.

Your email address should be professional, but not your current work email address. It's not a good look to use your work email for personal projects (job-searching).

Your social media can be included if you have a fully-fledged LinkedIn page or another social media page that showcases your relevant skill set.

Administrative Manager Resume Contact Information Example #1

Dhruv Johnson

d.johnson@email.com | 333-111-2222 | www.linkedin.com/in/dhruv-johnson

Do you want to know more?

How To Write The Perfect Resume Header

2. Add Your Relevant Education To The Resume

Your resume's education section should include:

The name of your school
The date you graduated (Month, Year or Year are both appropriate)
The name of your degree

If you graduated more than 15 years ago, you should consider dropping your graduation date to avoid age discrimination.

Optional subsections for your education section include:

Academic awards (Dean's List, Latin honors, etc. )
GPA (if you're a recent graduate and your GPA was 3.5+)
Extra certifications
Academic projects (thesis, dissertation, etc.)

Other tips to consider when writing your education section include:

If you're a recent graduate, you might opt to place your education section above your experience section
The more work experience you get, the shorter your education section should be
List your education in reverse chronological order, with your most recent and high-ranking degrees first
If you haven't graduated yet, you can include "Expected graduation date" to the entry for that school

Check More About Administrative Manager Education

Majors

38.7%

10.8%

5.4%

4.6%

Administrative Manager Resume Relevant Education Example #1

Some College Courses In Specialized Sales And Merchandising 1997 - 1999

The Art Institute of Philadelphia Philadelphia, PA

Administrative Manager Resume Relevant Education Example #2

Bachelor's Degree In Real Estate 1994 - 1997

Temple University Philadelphia, PA

3. Next, Create An Administrative Manager Skills Section On Your Resume

Your resume's skills section should include the most important keywords from the job description, as long as you actually have those skills. If you haven't started your job search yet, you can look over resumes to get an idea of what skills are the most important.

Here are some tips to keep in mind when writing your resume's skills section:

Include 6-12 skills, in bullet point form
List mostly hard skills; soft skills are hard to test
Emphasize the skills that are most important for the job

Hard skills are generally more important to hiring managers because they relate to on-the-job knowledge and specific experience with a certain technology or process.

Soft skills are also valuable, as they're highly transferable and make you a great person to work alongside, but they're impossible to prove on a resume.

Example Of Administrative Manager Skills For Resume

Customer Service Skills
Customer service is the process of offering assistance to all the current and potential customers -- answering questions, fixing problems, and providing excellent service. The main goal of customer service is to build a strong relationship with the customers so that they keep coming back for more business.
Office Procedures Skills
Office procedures are the protocols and standards which define how the staff works together. The office procedures can be a set of rules and regulations which guide the employees and help them run the office operations smoothly. Paperwork, customer interaction, taking messages, handling calls in and out all fall under the office procedures.
Human Resources Skills
Human resources is a set of people in a business or a corporation that are designated to locate, interview, and recruit new employees into the company. They are also responsible to maintain the integrity of the employees and help them sort their problems out. They try to introduce and manage employee-benefit programs.
Oversight Skills
Having oversight of someone means to monitor a process or a situation. If someone has oversight of something, they are responsible for the completion of the project. Oversight is usually given to experts as they monitor their juniors or newbies as they go through a project.
Financial Statements Skills
A financial statement is a report of an individual or a company that includes all the information about the declared assets, the use of money, income, and also the contribution of shareholders over a certain period.
Administrative Functions Skills
Administrative Functions all revolve around planning and managing business operations. Administrators engage in the planning and execution of different business objectives, implementing workplace policies, and organizing resources efficiently. Every action that is a step towards the business's goals is covered by Administrative Functions.
Real Estate Skills
Real estate is land that has buildings on it. This kind of property consists of permanent improvements either natural or man-made, which include, houses, fences, bridges, water trees, and minerals. There are 4 types of real estate namely; residential real estate, commercial real estate, industrial real estate, and vacant land.

Top Skills for an Administrative Manager

Source: Zippia.com

Customer Service, 15.7%

Office Procedures, 8.9%

Human Resources, 7.1%

Patients, 6.8%

Other Skills, 61.5%

Not sure which skills are really important?

3 Big Tips For Listing Skills On Your Resume

4. List Your Administrative Manager Experience

The most important part of any resume is the experience section. Recruiters and hiring managers expect to see your experience listed in reverse chronological order, meaning that you should begin with your most recent experience and then work backwards.

Don't just list your job duties below each job entry. Instead, make sure most of your bullet points discuss impressive achievements from your past positions. Whenever you can, use numbers to contextualize your accomplishments for the hiring manager reading your resume.

It's okay if you can't include exact percentages or dollar figures. There's a big difference even between saying "Managed a team of engineers" and "Managed a team of 6 engineers over a 9-month project."

Most importantly, make sure that the experience you include is relevant to the job you're applying for. Use the job description to ensure that each bullet point on your resume is appropriate and helpful.

Don't have any experience?

How To Show Your Experience On a Resume... Even When You Don't Have Any

Work History Example # 1

Human Resources Coordinator

Hilton Worldwide Holdings

Handled understaff issues, disputes, termination and administering disciplinary procedures.
Administered I-9 audits, verified employment authorization given and ensured that all team members have current I-9 documentation.
Completed new hire paperwork, create employee file and enter new hire information into PeopleSoft system.
Prepared FMLA and STD paperwork; coordinate leave processes with employee.
Handled the weekly payroll for 1500 employees.

Work History Example # 2

Executive/Personal Assistant

Bank of America

Used Excel and PowerPoint to create quarterly internal reporting presentations.
Supported Media Specialists on various projects; preparing press kits and pitch books; minor edits to PowerPoint documents.
Created PowerPoint presentations Coordinated, scheduled and arranged meetings Managed two Senior Vice President calendars
Supported the SVP of Credit Services Prepared departmental goals and achievements
Handled highly sensitive information; served as resource for company policies and procedures.

Work History Example # 3

Administrative Manager

JPMorgan Chase

Created and assembled pitch books for prospect and client visits using Word, PowerPoint, and PitchPro.
Customized PowerPoint schematics for clients and prospects.
Prepared PowerPoint presentations utilizing content from senior management for quarterly staff meetings.
Ensured branch staff was trained in and follow Policies and Procedures, BSA/AML, and security controls.
Maintained internal controls in line with bank Policies and Procedures.

Work History Example # 4

Sales/Marketing

Bank of America

Achieved 6% conversion rate from competitors with Olympic Games 360 degree marketing campaign during three months.
Analyzed financial reports to identify gaps or trends in productivity.
Helped other departments with mail outs and posted entries.
Analyzed $7 billion internal portfolio to uncover potential opportunities.
Launched/installed base CRM tools for retention.

5. Highlight Your Administrative Manager Certifications On Resume

Certifications can be a powerful tool to show employers that you know your stuff. If you have any of these certifications, make sure to put them on your administrative manager resume:

Certified Professional - Human Resource (IPMA-CP)
Certified Management Accountant (CMA)
Certified Manager Certification (CM)
Project Management Professional (PMP)
Society for Human Resource Management Certified Professional (SHRM-CP)
Certified Sales Professional (CSP)
Certified Medical Office Manager (CMOM)
Certified Medical Administrative Assistant (CMAA)
Senior Professional in Human Resources (SPHR)
Microsoft Office Specialist Master Certification (MOS)

More Certifications For Administrative Manager

6. Finally, Add a Administrative Manager Resume Summary Or Objective Statement

A resume summary statement is a 1-3 sentence spiel at the top of your resume that quickly summarizes who you are and what you have to offer. In this section, include your job title, years of experience (if it's 3+), and an impressive accomplishment, if you have space for it.

Remember to address skills and experiences that are emphasized in the job description.

Are you a recent grad?

Read our guide on how to write a resume summary statement

And If You’re Looking for a Job, Here Are the Five Top Employers Hiring Now:

Common Administrative Manager Resume Skills

Customer Service

Office Procedures

Human Resources

Patients

Oversight

Financial Statements

Project Management

Administrative Functions

PowerPoint

Administrative Operations

Office Operations

Background Checks

HIPAA

Office Equipment

Real Estate

Performance Reviews

Performance Management

Financial Reports

Office Management

Travel Arrangements

Windows

Word Processing

Administrative Tasks

Direct Reports

Expense Reports

Administrative Management

Event Planning

Performance Evaluations

Facilities Management

Inventory Control

Budget Preparation

Grants Management

Accounts Receivables

General Ledger

QuickBooks

Sales Reports

Bank Deposits

Inventory Management

Customer Complaints

Journal Entries

ISO

Administrative Assistants

Disciplinary Actions

CPA

FMLA

Bank Accounts

ADP

Healthcare Administration

Administrative Manager Jobs

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Administrative Manager Resumes FAQs

What Are The Duties Of An Administrative Manager?

The duties of an administrative manager is to manage daily administrative operations and organize staff. Administrative managers supervise administrative team members and ensure that daily office operations are performed in a seamless and efficient manner.

Have more questions? See all answers to common executive management questions.

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Updated May 19, 2023