"customer service," "office procedures," and "human resources" aren't the only skills we found administrative managers list on their resumes. In fact, there's a whole list of administrative manager responsibilities that we found, including:
What Does an Administrative Manager Do?
An administrative manager is an employee responsible for supervising an organization's standard clerical and administrative process such as faxing, photocopying, and liaise between employees and the management. Executive managers would assist human resource (HR) professionals in recruiting and training new administrative employees and reporting their government's progress. They help organize meeting schedules of different departments and assists with various events. They also respond to incoming communications and create written and typed reports such as memos and business letters.
Administrative Manager Responsibilities
Here are examples of responsibilities from real administrative manager resumes representing typical tasks they are likely to perform in their roles.
- Manage the virtual platform to include existing/future content sites and SharePoint portals.
- Manage the division s conversion to PeopleSoft, defining data elements and report design.
- Process payroll with ADP, manage employee benefits and maintain all relate data base systems.
- Manage all benefit RFP's, new vendor implementations and require system changes and upgrades.
- Lead and direct CMS, AHCA, JACHO accreditation process resulting in a deficiency free survey.
- Manage accounts payable (A/P) and accounts receivable (A/R), match invoices to receipt and checks.
- Administer all human resources operations including payroll, befits, and personal development.
- Facilitate logistics of corporate and executive travel and industry trade shows by developing protocols for site selection and vendor relations.
- Install custom make graphics and lettering to customer vehicles and tint windows.
- Oversee advertisement through updating store s website, via mailing list and Facebook.
- Review more than 600 DTS vouchers and authorizations with a combine value of $650,000.
- Coordinate upgrade schedules and ensure proper resources are available to meet client objectives and maintenance windows.
- Increase enrollment from 48 to 81 full-time equivalent (FTE) first year on the job.
- Review and approve vouchers submit through DTS as well as ensuring appropriate appropriation data are assigned.
- Provide leadership and direction in the development of goals and objectives for the oncology line of patient services.
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Administrative Manager Skills and Personality Traits
We calculated that 16% of Administrative Managers are proficient in Customer Service, Office Procedures, and Human Resources. They’re also known for soft skills such as Management skills, Problem-solving skills, and Time-management skills.
We break down the percentage of Administrative Managers that have these skills listed on their resume here:
- Customer Service, 16%
Recognized by supervisor for providing excellent customer service, working with minimal direction and possessing the ability to provide analysis.
- Office Procedures, 9%
Administered office procedures for Employee Benefits, Workers Compensations, Personnel Management and general correspondence for Oil Recycling Facility.
- Human Resources, 7%
Facilitated Human Resources functions for manufacturing facility and was start up team member for new manufacturing facility in Cleveland, Georgia.
- Patients, 7%
Liaised with top hospital administration to attain clearance for international patient prior to surgery and maintain anonymity of high profile patients.
- Oversight, 6%
Provided oversight of all compliance/risk management related responsibilities in accordance with FINRA and SEC requirements, and industry rules and regulations.
- Financial Statements, 5%
Prepared and analyzed monthly and annual financial statements and year-end financial forecasts and work papers for parent and subsidiary.
The three companies that hire the most prestigious administrative managers are:
- Mount Sinai Health System18 Administrative Managers Jobs
- OmniCable13 Administrative Managers Jobs
- Raymond James Financial10 Administrative Managers Jobs
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What Office Supervisors Do
An office supervisor is responsible for overseeing the progress of the workflow and workforce in an office or similar setting, ensuring everything is running smoothly. Aside from this, they must also carry out other tasks such as processing paperwork, preparing reports and presentations, managing schedules, responding to inquiries, and handling correspondence. There are also instances when a supervisor must evaluate staff and address any issues. Furthermore, as an office supervisor, it is also their responsibility to implement the policies and guidelines of the company.
We looked at the average administrative manager annual salary and compared it with the average of an office supervisor. Generally speaking, office supervisors receive $27,429 lower pay than administrative managers per year.
While the salaries between these two careers can be different, they do share some of the same responsibilities. Employees in both administrative managers and office supervisors positions are skilled in office procedures, human resources, and patients.
These skill sets are where the common ground ends though. An administrative manager responsibility is more likely to require skills like "customer service," "oversight," "project management," and "administrative operations." Whereas a office supervisor requires skills like "data entry," "quality customer service," "patient care," and "cash handling." Just by understanding these different skills you can see how different these careers are.
Office supervisors tend to make the most money in the health care industry by averaging a salary of $46,395. In contrast, administrative managers make the biggest average salary of $78,635 in the finance industry.
Office supervisors tend to reach similar levels of education than administrative managers. In fact, office supervisors are 4.6% less likely to graduate with a Master's Degree and 0.0% more likely to have a Doctoral Degree.
What Are The Duties Of a Manager?
Managers are responsible for a specific department, function, or employee group. They oversee their assigned departments and all the employees under the department. Managers are responsible that the department they are handling is functioning well. They set the department goals and the steps they must take to achieve the goals. They are also in charge of assessing the performance of their departments and their employees. Additionally, managers are responsible for interviewing prospective candidates for department vacancies and assessing their fit to the needs of the department. Managers also set the general working environment in the department, and they are expected to ensure that their employees remain motivated.
Next up, we have the manager profession to look over. This career brings along a lower average salary when compared to an administrative manager annual salary. In fact, managers salary difference is $11,743 lower than the salary of administrative managers per year.
Not everything about these jobs is different. Take their skills, for example. Administrative managers and managers both include similar skills like "customer service," "human resources," and "financial statements" on their resumes.
While some skills are similar in these professions, other skills aren't so similar. For example, several resumes showed us that administrative manager responsibilities requires skills like "office procedures," "patients," "oversight," and "project management." But a manager might use skills, such as, "payroll," "food safety," "management," and "pos."
Managers may earn a lower salary than administrative managers, but managers earn the most pay in the finance industry with an average salary of $71,781. On the other side of things, administrative managers receive higher paychecks in the finance industry where they earn an average of $78,635.
In general, managers study at similar levels of education than administrative managers. They're 3.9% less likely to obtain a Master's Degree while being 0.0% more likely to earn a Doctoral Degree.
How a Service Office Manager Compares
Service office managers are executive professionals who support the operations of a company by maintaining office systems and supervising staff members. These managers are required to perform inventory management and purchasing of office materials such as office supplies, marketing materials, event supplies, and production materials. They must schedule and provide training for the administrative team on the policy and procedures of the company as well as customer service improvement. Service office managers must also implement office procedures to improve the efficiency of the office.
The service office manager profession generally makes a higher amount of money when compared to the average salary of administrative managers. The difference in salaries is service office managers making $13,444 higher than administrative managers.
While looking through the resumes of several administrative managers and service office managers we discovered that both professions have similar skills. These similarities include skills such as "customer service," "office procedures," and "human resources," but they differ when it comes to other required skills.
Some important key differences between the two careers are a few of the skills necessary to fulfill responsibilities. Some examples from administrative manager resumes include skills like "patients," "oversight," "financial statements," and "project management," whereas a service office manager might be skilled in "office services," "front desk," "mailroom," and "office space. "
Service office managers make a very good living in the real estate industry with an average annual salary of $102,448. Whereas administrative managers are paid the highest salary in the finance industry with the average being $78,635.
Service office managers typically study at similar levels compared with administrative managers. For example, they're 4.5% less likely to graduate with a Master's Degree, and 0.3% less likely to earn a Doctoral Degree.
Description Of a Department Administrator
Department administrators are professionals who are responsible for performing administrative and clerical tasks for a specific department within an organization. These administrators are required to prepare financial statements for clients while evaluating revisions through feedback with stakeholders. They must work with the human resources department to recruit and identify workers for retraining and skill upgrades. Department administrators must also develop and streamline departmental policies and processes so that they can ensure efficiency, productivity, and accountability.
The fourth career we look at typically earns lower pay than administrative managers. On average, department administrators earn a difference of $20,626 lower per year.
According to resumes from both administrative managers and department administrators, some of the skills necessary to complete the responsibilities of each role are similar. These skills include "human resources," "patients," and "administrative functions. "
While some skills are shared by these professions, there are some differences to note. "customer service," "office procedures," "oversight," and "financial statements" are skills that have shown up on administrative managers resumes. Additionally, department administrator uses skills like patient care, payroll, departmental policies, and data entry on their resumes.
In general, department administrators make a higher salary in the energy industry with an average of $64,581. The highest administrative manager annual salary stems from the finance industry.
In general, department administrators reach similar levels of education when compared to administrative managers resumes. Department administrators are 3.8% more likely to earn their Master's Degree and 0.6% more likely to graduate with a Doctoral Degree.
Types Of Administrative Manager
Manager
Average Salary: $58,651
Bachelor's Degree
Available Jobs: 652,606
How To Become a Manager
Office Manager
Average Salary: $43,395
Bachelor's Degree
Available Jobs: 486,482
How To Become an Office Manager
Facilities Manager
Average Salary: $69,850
Bachelor's Degree
Available Jobs: 32,136
How To Become a Facilities Manager
Office Supervisor
Average Salary: $42,965
Bachelor's Degree
Available Jobs: 11,042
How To Become an Office Supervisor
Administrative Director
Average Salary: $80,158
Bachelor's Degree
Available Jobs: 10,171
How To Become an Administrative Director
Administrative Supervisor
Average Salary: $52,656
Bachelor's Degree
Available Jobs: 7,928
How To Become an Administrative Supervisor
What an Administrative Manager Does FAQs
What Is The Average Salary For An Administrative Manager?
The average salary for an administrative manager is $69,000 a year ($33.52 an hour).
There is a good amount of variation and what an administrative manager can make largely based on the location of the position and the company. For example, wages can start from as little as $44,000 a year to as much as $108,000 a year.
What Is The Difference Between An Administrative Manager And An Administration Manager?
There is no difference between an administrative manager and an administration manager. Administration is both a noun and an adjective used to describe the same concept - someone responsible for deciding an organization's objectives and policies.
Have more questions? See all answers to common executive management questions.