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What Does An Administrative Manager Do?

An administrative manager is an employee responsible for supervising an organization's standard clerical and administrative process such as faxing, photocopying, and liaise between employees and the management. Executive managers would assist human resource (HR) professionals in recruiting and training new administrative employees and reporting their government's progress. They help organize meeting schedules of different departments and assists with various events. They also respond to incoming communications and create written and typed reports such as memos and business letters.

Here are examples of responsibilities from real administrative manager resumes representing typical tasks they are likely to perform in their roles.

  • Manage the division s conversion to PeopleSoft, defining data elements and report design.
  • Manage all benefit RFP's, new vendor implementations and require system changes and upgrades.
  • Lead and direct CMS, AHCA, JACHO accreditation process resulting in a deficiency free survey.
  • Accomplish clerical, statistical, and data entry tasks using an automate data processing (ADP) system.
  • Manage the design and implementation of appropriate controls as per Sarbanes-Oxley (SOX) and internal corporate procedures.
  • Manage accounts payable (A/P) and accounts receivable (A/R), match invoices to receipt and checks.
  • Direct the daily operation of the finance department, monthly and management reporting, cash flow, operations income and expenditures.
  • Administer all human resources operations including payroll, befits, and personal development.
  • Install custom make graphics and lettering to customer vehicles and tint windows.
  • Implement a company wide emergency alert system for stakeholders, employees, and parents.
Administrative Manager Traits
Management skills directly correlate with a person's ability to communicate and lead others while being able to solve problems..
Problem-solving skills is the way that one is able to effectively solve a problem in a timely manner.
Time-management skills is the efficient manner one is able to put their time to good use.

Administrative Manager Overview

Perhaps the hardest question to answer when deciding on a career as an administrative manager is "should I become an administrative manager?" You might find this info to be helpful. When compared to other jobs, administrative manager careers are projected to have a growth rate described as "faster than average" at 7% from 2018 through 2028. This is in accordance with the Bureau of Labor Statistics. What's more, is that the projected number of opportunities that are predicted to become available for a administrative manager by 2028 is 21,800.

Administrative managers average about $33.52 an hour, which makes the administrative manager annual salary $69,730. Additionally, administrative managers are known to earn anywhere from $44,000 to $108,000 a year. This means that the top-earning administrative managers make $64,000 more than the lowest earning ones.

It's hard work to become an administrative manager, but even the most dedicated employees consider switching careers from time to time. Whether you're interested in a more challenging position or just looking for a fresh start, we've compiled extensive information on becoming an office supervisor, manager, service office manager, and department administrator.

Administrative Manager Jobs You Might Like

Administrative Manager Skills and Personality Traits

We calculated that 13% of Administrative Managers are proficient in Customer Service, Office Procedures, and Human Resources. They’re also known for soft skills such as Management skills, Problem-solving skills, and Time-management skills.

We break down the percentage of Administrative Managers that have these skills listed on their resume here:

  • Customer Service, 13%

    Recognized by supervisor for providing excellent customer service, working with minimal direction and possessing the ability to provide analysis.

  • Office Procedures, 10%

    Performed general office operations including high-volume phone management, correspondence/communications production, mail processing, and file system management.

  • Human Resources, 6%

    Facilitated Human Resources functions for manufacturing facility and was start up team member for new manufacturing facility in Cleveland, Georgia.

  • Financial Statements, 5%

    Prepared and analyzed monthly and annual financial statements and year-end financial forecasts and work papers for parent and subsidiary.

  • Oversight, 5%

    Provided oversight of all compliance/risk management related responsibilities in accordance with FINRA and SEC requirements, and industry rules and regulations.

  • Administrative Personnel, 5%

    Direct supervision of billing, accounting and administrative personnel -Preparation and reconciliation of bank deposits and monthly statements.

"customer service," "office procedures," and "human resources" aren't the only skills we found administrative managers list on their resumes. In fact, there's a whole list of administrative manager responsibilities that we found, including:

  • An administrative manager responsibilities sometimes require "leadership skills." The responsibilities that rely on this skills are shown by this resume excerpt: "in managing workers and coordinating administrative duties, administrative services managers must be able to motivate employees and deal with issues that may arise." This resume example shows how this skill is used by administrative managers: "conducted training to staff members on site visits to centers, and monitored supervisor's interaction and leadership skills. "
  • Another common skill for an administrative manager to be able to utilize is "communication skills." Much of an administrative services manager’s time is spent working with other people an administrative manager demonstrated the need for this skill by putting this on their resume: "maintain constant communication with group leaders and management, documentation, staff performance and progress. "
  • Lastly, this career requires you to be skillful in "analytical skills." According to administrative manager resumes, "administrative services managers must be able to review an organization’s procedures and find ways to improve efficiency." This resume example highlights how administrative manager responsibilities rely on this skill: "designed, wrote, and analyzed all job descriptions within the company. "
  • See the full list of administrative manager skills.

    After discovering the most helpful skills, we moved onto what kind of education might be helpful in becoming an administrative manager. We found that 52.8% of administrative managers have graduated with a bachelor's degree and 9.6% of people in this position have earned their master's degrees. While most administrative managers have a college degree, you may find it's also true that generally it's possible to be successful in this career with only a high school degree. In fact, our research shows that one out of every six administrative managers were not college graduates.

    Those administrative managers who do attend college, typically earn either a business degree or a accounting degree. Less commonly earned degrees for administrative managers include a psychology degree or a management degree.

    Once you're ready to become an administrative manager, you should explore the companies that typically hire administrative managers. According to administrative manager resumes that we searched through, administrative managers are hired the most by Highmark, University of California Press, and Wells Fargo. Currently, Highmark has 10 administrative manager job openings, while there are 7 at University of California Press and 7 at Wells Fargo.

    If you're interested in companies where administrative managers make the most money, you'll want to apply for positions at Raymond James, UBS, and LendingClub. We found that at Raymond James, the average administrative manager salary is $119,941. Whereas at UBS, administrative managers earn roughly $112,079. And at LendingClub, they make an average salary of $110,128.

    View more details on administrative manager salaries across the United States.

    For the most part, administrative managers make their living in the finance and manufacturing industries. Administrative managers tend to make the most in the manufacturing industry with an average salary of $68,988. The administrative manager annual salary in the retail and finance industries generally make $68,126 and $59,967 respectively. Additionally, administrative managers who work in the manufacturing industry make 50.8% more than administrative managers in the hospitality Industry.

    The three companies that hire the most prestigious administrative managers are:

      What Office Supervisors Do

      An office supervisor is responsible for overseeing the progress of the workflow and workforce in an office or similar setting, ensuring everything is running smoothly. Aside from this, they must also carry out other tasks such as processing paperwork, preparing reports and presentations, managing schedules, responding to inquiries, and handling correspondence. There are also instances when a supervisor must evaluate staff and address any issues. Furthermore, as an office supervisor, it is also their responsibility to implement the policies and guidelines of the company.

      We looked at the average administrative manager annual salary and compared it with the average of an office supervisor. Generally speaking, office supervisors receive $24,795 lower pay than administrative managers per year.

      While the salaries between these two careers can be different, they do share some of the same responsibilities. Employees in both administrative managers and office supervisors positions are skilled in customer service, office procedures, and human resources.

      These skill sets are where the common ground ends though. An administrative manager responsibility is more likely to require skills like "oversight," "administrative personnel," "project management," and "administrative operations." Whereas a office supervisor requires skills like "data entry," "business office," "patient care," and "front office." Just by understanding these different skills you can see how different these careers are.

      Office supervisors tend to make the most money in the finance industry by averaging a salary of $52,524. In contrast, administrative managers make the biggest average salary of $68,988 in the manufacturing industry.

      Office supervisors tend to reach lower levels of education than administrative managers. In fact, office supervisors are 9.6% less likely to graduate with a Master's Degree and 0.5% less likely to have a Doctoral Degree.

      What Are The Duties Of a Manager?

      Managers are responsible for a specific department, function, or employee group. They oversee their assigned departments and all the employees under the department. Managers are responsible that the department they are handling is functioning well. They set the department goals and the steps they must take to achieve the goals. They are also in charge of assessing the performance of their departments and their employees. Additionally, managers are responsible for interviewing prospective candidates for department vacancies and assessing their fit to the needs of the department. Managers also set the general working environment in the department, and they are expected to ensure that their employees remain motivated.

      Next up, we have the manager profession to look over. This career brings along a higher average salary when compared to an administrative manager annual salary. In fact, managers salary difference is $17,230 higher than the salary of administrative managers per year.

      Not everything about these jobs is different. Take their skills, for example. Administrative managers and managers both include similar skills like "customer service," "human resources," and "financial statements" on their resumes.

      While some skills are similar in these professions, other skills aren't so similar. For example, several resumes showed us that administrative manager responsibilities requires skills like "office procedures," "oversight," "administrative personnel," and "office supplies." But a manager might use skills, such as, "procedures," "communication," "food safety," and "payroll."

      On the topic of education, managers earn lower levels of education than administrative managers. In general, they're 8.6% less likely to graduate with a Master's Degree and 0.5% less likely to earn a Doctoral Degree.

      How a Service Office Manager Compares

      Service office managers are executive professionals who support the operations of a company by maintaining office systems and supervising staff members. These managers are required to perform inventory management and purchasing of office materials such as office supplies, marketing materials, event supplies, and production materials. They must schedule and provide training for the administrative team on the policy and procedures of the company as well as customer service improvement. Service office managers must also implement office procedures to improve the efficiency of the office.

      The service office manager profession generally makes a lower amount of money when compared to the average salary of administrative managers. The difference in salaries is service office managers making $13,164 lower than administrative managers.

      By looking over several administrative managers and service office managers resumes, we found that both roles utilize similar skills, such as "customer service," "office procedures," and "human resources." But beyond that the careers look very different.

      As mentioned, these two careers differ between other skills that are required for performing the work exceedingly well. For example, gathering from administrative managers resumes, they are more likely to have skills like "oversight," "administrative personnel," "project management," and "administrative operations." But a service office manager might have skills like "office services," "front office," "service department," and "office space."

      Service office managers typically study at lower levels compared with administrative managers. For example, they're 8.6% less likely to graduate with a Master's Degree, and 0.8% less likely to earn a Doctoral Degree.

      Description Of a Department Administrator

      Department administrators are professionals who are responsible for performing administrative and clerical tasks for a specific department within an organization. These administrators are required to prepare financial statements for clients while evaluating revisions through feedback with stakeholders. They must work with the human resources department to recruit and identify workers for retraining and skill upgrades. Department administrators must also develop and streamline departmental policies and processes so that they can ensure efficiency, productivity, and accountability.

      Now, we'll look at department administrators, who generally average a lower pay when compared to administrative managers annual salary. In fact, the difference is about $13,068 per year.

      While their salaries may vary, administrative managers and department administrators both use similar skills to perform their jobs. Resumes from both professions include skills like "office procedures," "human resources," and "financial statements. "

      Even though a few skill sets overlap, there are some differences that are important to note. For one, an administrative manager might have more use for skills like "customer service," "administrative personnel," "project management," and "company policies." Meanwhile, some department administrators might include skills like "patient care," "payroll," "departmental policies," and "data entry" on their resume.

      Department administrators earn a higher salary in the health care industry with an average of $80,804. Whereas, administrative managers earn the highest salary in the manufacturing industry.

      The average resume of department administrators showed that they earn higher levels of education to administrative managers. So much so that the likelihood of them earning a Master's Degree is 5.7% more. Additionally, they're more likely to earn a Doctoral Degree by 2.0%.