What does an Administrative Manager do?

An administrative manager is an employee responsible for supervising an organization's standard clerical and administrative process such as faxing, photocopying, and liaise between employees and the management. Executive managers would assist human resource (HR) professionals in recruiting and training new administrative employees and reporting their government's progress. They help organize meeting schedules of different departments and assists with various events. They also respond to incoming communications and create written and typed reports such as memos and business letters.
Administrative manager responsibilities
Here are examples of responsibilities from real administrative manager resumes:
- Manage the virtual platform to include existing/future content sites and SharePoint portals.
- Manage the division s conversion to PeopleSoft, defining data elements and report design.
- Process payroll with ADP, manage employee benefits and maintain all relate data base systems.
- Manage all benefit RFP's, new vendor implementations and require system changes and upgrades.
- Lead and direct CMS, AHCA, JACHO accreditation process resulting in a deficiency free survey.
- Manage accounts payable (A/P) and accounts receivable (A/R), match invoices to receipt and checks.
- Administer all human resources operations including payroll, befits, and personal development.
- Facilitate logistics of corporate and executive travel and industry trade shows by developing protocols for site selection and vendor relations.
- Install custom make graphics and lettering to customer vehicles and tint windows.
- Oversee advertisement through updating store s website, via mailing list and Facebook.
- Review more than 600 DTS vouchers and authorizations with a combine value of $650,000.
- Coordinate upgrade schedules and ensure proper resources are available to meet client objectives and maintenance windows.
- Increase enrollment from 48 to 81 full-time equivalent (FTE) first year on the job.
- Review and approve vouchers submit through DTS as well as ensuring appropriate appropriation data are assigned.
- Provide leadership and direction in the development of goals and objectives for the oncology line of patient services.
Administrative manager skills and personality traits
We calculated that 16% of Administrative Managers are proficient in Customer Service, Office Procedures, and Human Resources. They’re also known for soft skills such as Management skills, Problem-solving skills, and Time-management skills.
We break down the percentage of Administrative Managers that have these skills listed on their resume here:
- Customer Service, 16%
Recognized by supervisor for providing excellent customer service, working with minimal direction and possessing the ability to provide analysis.
- Office Procedures, 9%
Administered office procedures for Employee Benefits, Workers Compensations, Personnel Management and general correspondence for Oil Recycling Facility.
- Human Resources, 7%
Facilitated Human Resources functions for manufacturing facility and was start up team member for new manufacturing facility in Cleveland, Georgia.
- Patients, 7%
Liaised with top hospital administration to attain clearance for international patient prior to surgery and maintain anonymity of high profile patients.
- Oversight, 6%
Provided oversight of all compliance/risk management related responsibilities in accordance with FINRA and SEC requirements, and industry rules and regulations.
- Financial Statements, 5%
Prepared and analyzed monthly and annual financial statements and year-end financial forecasts and work papers for parent and subsidiary.
"customer service," "office procedures," and "human resources" are among the most common skills that administrative managers use at work. You can find even more administrative manager responsibilities below, including:
Leadership skills. A big part of what administrative managers do relies on "leadership skills." You can see how essential it is to administrative manager responsibilities because "in managing workers and coordinating administrative duties, administrative services managers must be able to motivate employees and deal with issues that may arise." Here's an example of how this skill is used from a resume that represents typical administrative manager tasks: "provided leadership, direction, and oversight of the research grants and contracts administration and fund accounting program. "
Communication skills. Another common skill required for administrative manager responsibilities is "communication skills." This skill comes up in the duties of administrative managers all the time, as "much of an administrative services manager’s time is spent working with other people." An excerpt from a real administrative manager resume shows how this skill is central to what an administrative manager does: "prepared wide range of business communications, inventory and financial reports and project documentation on an as-needed basis. "
Analytical skills. Lastly, "analytical skills" is an important element of what an administrative manager does. Administrative manager responsibilities require this skill because "administrative services managers must be able to review an organization’s procedures and find ways to improve efficiency." This resume example highlights how administrative manager duties rely on this skill: "operated computers for spreadsheet, word processing, database management, and other applications. "
The three companies that hire the most administrative managers are:
- Mount Sinai Health System18 administrative managers jobs
- OmniCable13 administrative managers jobs
- Raymond James Financial10 administrative managers jobs
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Administrative manager vs. Office supervisor
An office supervisor is responsible for overseeing the progress of the workflow and workforce in an office or similar setting, ensuring everything is running smoothly. Aside from this, they must also carry out other tasks such as processing paperwork, preparing reports and presentations, managing schedules, responding to inquiries, and handling correspondence. There are also instances when a supervisor must evaluate staff and address any issues. Furthermore, as an office supervisor, it is also their responsibility to implement the policies and guidelines of the company.
These skill sets are where the common ground ends though. The responsibilities of an administrative manager are more likely to require skills like "customer service," "oversight," "project management," and "administrative operations." On the other hand, a job as an office supervisor requires skills like "data entry," "quality customer service," "patient care," and "cash handling." As you can see, what employees do in each career varies considerably.
Office supervisors tend to make the most money working in the health care industry, where they earn an average salary of $46,395. In contrast, administrative managers make the biggest average salary, $78,635, in the finance industry.office supervisors tend to reach similar levels of education than administrative managers. In fact, office supervisors are 4.6% less likely to graduate with a Master's Degree and 0.0% more likely to have a Doctoral Degree.Administrative manager vs. Manager
Managers are responsible for a specific department, function, or employee group. They oversee their assigned departments and all the employees under the department. Managers are responsible that the department they are handling is functioning well. They set the department goals and the steps they must take to achieve the goals. They are also in charge of assessing the performance of their departments and their employees. Additionally, managers are responsible for interviewing prospective candidates for department vacancies and assessing their fit to the needs of the department. Managers also set the general working environment in the department, and they are expected to ensure that their employees remain motivated.
While some skills are similar in these professions, other skills aren't so similar. For example, resumes show us that administrative manager responsibilities requires skills like "office procedures," "patients," "oversight," and "project management." But a manager might use other skills in their typical duties, such as, "payroll," "food safety," "management," and "pos."
Managers may earn a lower salary than administrative managers, but managers earn the most pay in the finance industry with an average salary of $71,781. On the other hand, administrative managers receive higher pay in the finance industry, where they earn an average salary of $78,635.In general, managers achieve similar levels of education than administrative managers. They're 3.9% less likely to obtain a Master's Degree while being 0.0% more likely to earn a Doctoral Degree.Administrative manager vs. Service office manager
Service office managers are executive professionals who support the operations of a company by maintaining office systems and supervising staff members. These managers are required to perform inventory management and purchasing of office materials such as office supplies, marketing materials, event supplies, and production materials. They must schedule and provide training for the administrative team on the policy and procedures of the company as well as customer service improvement. Service office managers must also implement office procedures to improve the efficiency of the office.
Some important key differences between the two careers include a few of the skills necessary to fulfill the responsibilities of each. Some examples from administrative manager resumes include skills like "patients," "oversight," "financial statements," and "project management," whereas a service office manager is more likely to list skills in "office services," "front desk," "mailroom," and "office space. "
Service office managers make a very good living in the real estate industry with an average annual salary of $102,448. On the other hand, administrative managers are paid the highest salary in the finance industry, with average annual pay of $78,635.Most service office managers achieve a similar degree level compared to administrative managers. For example, they're 4.5% less likely to graduate with a Master's Degree, and 0.3% less likely to earn a Doctoral Degree.Administrative manager vs. Department administrator
Department administrators are professionals who are responsible for performing administrative and clerical tasks for a specific department within an organization. These administrators are required to prepare financial statements for clients while evaluating revisions through feedback with stakeholders. They must work with the human resources department to recruit and identify workers for retraining and skill upgrades. Department administrators must also develop and streamline departmental policies and processes so that they can ensure efficiency, productivity, and accountability.
Types of administrative manager
Updated January 8, 2025