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What is an administrative office assistant and how to become one

Updated January 8, 2025
4 min read
Quoted expert
Anne McConnell Ph.D.
introduction image

Administrative assistants take care of the paperwork for their superiors in various industries and professional contexts. They file documents, answer and follow up on emails, manage appointments, issue invoices, and create documentation and reports on processes. Data entry and answering phone calls are also on their to-do list.

For some reason, this is a position handed primarily to middle-aged women. They multitask and make sure operations in the office run without obstacles. Recently, they have begun taking on technical responsibilities as well, such as managing the organization's social media page. Financial tasks and HR duties are also on their plate sometimes.

Although the work of administrative assistants is indispensable for the company, their salaries, unfortunately, do not reflect this adequately, with an average between $32,557 and $42,692 annually. In spite of this, however, a majority of administrative assistants are happy in their position and would prefer to keep working in this field.

What general advice would you give to an administrative office assistant?

Anne McConnell Ph.D.

Professor, West Virginia State University

I would say it's important to be very attentive to the way you communicate with your employers, managers, and co-workers. Even sending an e-mail can be an opportunity to demonstrate your professionalism and communication skills. Some people think that no one knows how to write anymore, or how to communicate in a professional way. I don't think that's true. But we don't always think about how our writing can be a tool to communicate our competence and seriousness. If you know how to write and communicate professionally-which college grads do-then make sure to demonstrate that in the workplace.
ScoreAdministrative Office AssistantUS Average
Salary
2.6

Avg. Salary $33,318

Avg. Salary $59,228

Stability level
6.0

Growth rate -8%

Growth rate 0.3%

Diversity
3.0
Race

American Indian and Alaska Native 0.73%

Asian 3.81%

Black or African American 9.17%

Hispanic or Latino 16.06%

Unknown 3.87%

White 66.35%

Gender

female 85.27%

male 14.73%

Age - 52
Race

American Indian and Alaska Native 3.00%

Asian 7.00%

Black or African American 14.00%

Hispanic or Latino 19.00%

White 57.00%

Gender

female 47.00%

male 53.00%

Age - 52
Stress level
6.0

Stress level is manageable

7.1 - high

Complexity level
4.4

Complexity level is basic

7 - challenging

Work life balance
7.6

Work life balance is good

6.4 - fair

Administrative office assistant career paths

Key steps to become an administrative office assistant

  1. Explore administrative office assistant education requirements

    Most common administrative office assistant degrees

    Bachelor's

    46.3 %

    Associate

    25.1 %

    High School Diploma

    15.3 %
  2. Start to develop specific administrative office assistant skills

    SkillsPercentages
    Customer Service14.15%
    Data Entry12.54%
    Phone Calls7.01%
    Payroll4.51%
    PowerPoint4.25%
  3. Complete relevant administrative office assistant training and internships

    Accountants spend an average of Less than 1 month on post-employment, on-the-job training. New administrative office assistants learn the skills and techniques required for their job and employer during this time. The chart below shows how long it takes to gain competency as an administrative office assistant based on U.S. Bureau of Labor Statistics data and data from real administrative office assistant resumes.
  4. Gain additional administrative office assistant certifications

    Administrative office assistant certifications can show employers you have a baseline of knowledge expected for the position. Certifications can also make you a more competitive candidate. Even if employers don't require a specific administrative office assistant certification, having one may help you stand out relative to other applicants.

    The most common certifications for administrative office assistants include Certified Nurse Assistant (CNA) and Medical Assistant.

    More About Certifications
  5. Research administrative office assistant duties and responsibilities

    • Develop and manage external financial relationships between clients and the IRS.
    • Manage the receptionist area, including greeting visitors and responding to telephone and in-person requests for information.
    • Establish and maintain effective communications and cohesive working relationships with company associates, telephone and walk-in customers, and site visitors.
    • Dust offices and clean windows and doors.
  6. Prepare your administrative office assistant resume

    When your background is strong enough, you can start writing your administrative office assistant resume.

    You can use Zippia's AI resume builder to make the resume writing process easier while also making sure that you include key information that hiring managers expect to see on an administrative office assistant resume. You'll find resume tips and examples of skills, responsibilities, and summaries, all provided by Zippi, your career sidekick.

    Choose from 10+ customizable administrative office assistant resume templates

    Build a professional administrative office assistant resume in minutes. Browse through our resume examples to identify the best way to word your resume. Then choose from 10+ resume templates to create your administrative office assistant resume.
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    Administrative Office Assistant Resume
  7. Apply for administrative office assistant jobs

    Now it's time to start searching for an administrative office assistant job. Consider the tips below for a successful job search:

    1. Browse job boards for relevant postings
    2. Consult your professional network
    3. Reach out to companies you're interested in working for directly
    4. Watch out for job scams

How did you land your first administrative office assistant job

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Average administrative office assistant salary

The average administrative office assistant salary in the United States is $33,318 per year or $16 per hour. Administrative office assistant salaries range between $25,000 and $43,000 per year.

Average administrative office assistant salary
$33,318 Yearly
$16.02 hourly

What am I worth?

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How do administrative office assistants rate their job?

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Administrative office assistant reviews

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A zippia user wrote a review on Feb 2024
Pros

Good work life balance, low stress and responsibility


profile
A zippia user wrote a review on Dec 2022
Pros

Writing a message,Organizing receipts and expenses and sending them out when needed

Cons

Failure to comply with working hours, theft and fraud,


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A zippia user wrote a review on Aug 2020
Pros

It my passion to help people in need. It makes me feel good to see people the Youth do well in the life

Cons

I don't like to see anyone stuck in between and not being helped.


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Updated January 8, 2025

Zippia Research Team
Zippia Team

Editorial Staff

The Zippia Research Team has spent countless hours reviewing resumes, job postings, and government data to determine what goes into getting a job in each phase of life. Professional writers and data scientists comprise the Zippia Research Team.

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