Administrative Office Assistant Resume Examples 2023

Research Summary. We analyzed 3,931 administrative office assistant resumes to determine which ones land the most jobs. Below you'll find examples of resumes that can help you get an interview (and a job offer) from companies like Randstad North America and Lowe's Companies. Here are the key facts about administrative office assistant resumes to help you get the job:

The average administrative office assistant resume is 375 words long
The average administrative office assistant resume is 0.8 pages long based on 450 words per page.
Customer service is the most common skill found on an administrative office assistant resume. It appears on 14.2% of resumes.

After learning about how to write a professional administrative office assistant resume, you can make sure your resume checks all the boxes with our resume builder.

Administrative Office Assistant Resume Example


Noah Pierce Administrative Office Assistant Contact Information Jacksonville, FL (810) 555-9940 npierce@example.com Skills Customer Relations High Volume Travel Arrangements Privacy Company Website Administrative Tasks Customer Service Purchase Orders Word Processing Data Management Employment History Administrative Office Assistant 2019 - Present State Farm Jacksonville, FL Maintain confidential information related to customer complaints, agency compensation, and sales production. Processed high volume of policy changes using guidelines and procedures that comply with state laws. Participated during catastrophic weather events (CAT) in other states to provide exceptional customer service. Completed all point of sale opening and closing procedures, including counting the contents of the cash register. Exceeded all sales goals as well as financial portfolios, sales calls and closures. Administrative Office Assistant 2017 - 2019 Verizon Tampa, FL Prepared purchase orders and maintained inventory for fixed assets including cable, poles, etc. Attended Monthly Director/VP conference calls and traveled to various meetings out of state. Advise customers when they are available for quicker internet speeds and upsell any services customer was available for. Assisted employees with travel arrangements, prepared travel forms and maintained logs. Assistant To The President 2013 - 2017 Verizon Tampa, FL Compiled and analyzed data from sales reports to assist Directors with presentations to Executive Management. Participated in developing departmental goals and objective for payroll and bill payments. Assisted with complex PowerPoint presentations for executive review while accommodating stringent deadlines. Prepared monthly expense reports for CIO. Education Some College Courses Business 2013 - 2013 University of Central Florida Orlando, FL


Judy Arnold Administrative Office Assistant Contact Info Carrollton, TX (870) 555-7230 jarnold@example.com Skills Clerical AssistanceWord ProcessingOSDHard CopySick LeaveFront OfficeProceduresFinancial TransactionsConfidential InformationPromotional Materials Employment History Administrative Office Assistant 2017 - Present D-R SERVICES Carrollton, TX Collect and post payments Answer phone Schedule appointments File Charts Obtain medical records Check in and Check out Scheduled meetings and travel arrangements for Cor. Review and update Policies and Procedures annually. Office Manager/Marketing Assistant 2012 - 2017 JPMorgan Chase Irving, TX Served as a liaison between various departments to expedite resolutions of Home Lending Executive Office escalated mortgage related issues. Tracked monthly results and activities used to increase new business; tracked expenses and funds available to Business Development Managers. Supported the investment Manager of a full service brokerage platform by a variety of administrative functions within a designated Region. Associate Administrative Assistant 2008 - 2012 Verizon Irving, TX Provided backup support where necessary to minimize payroll expenditures. Created powerpoint , Excel spreadsheets, Word documents. Make travel arrangements, arrange and oversee meetings both on and off company properties. Managed and maintained Directors calendar, scheduling meetings and appointments without clearance on occasion. Supported managers and supervisors in the attendance discipline process by researching company policies and procedures to compose letters for disciplinary action. Perform routine administrative functions such as responding to inquiries with standard letters or arranging meetings and conferences. Education High School Diploma 2008 - 2008


Lauren Greene Administrative Office Assistant Chicago, IL lgreene@example.com (900) 555-4901 Experience Administrative Office Assistant 2019 - Present Illinois Bone and Joint InstituteChicago, IL Prepared Blanket Purchase Orders for vendors Prepared and authorized payment to vendors. Excel Certified Microsoft Office Specialist 2007: PowerPoint Certified Marketing Office Assistant 2015 - 2019 Illinois Bone and Joint InstituteChicago, IL Operate multi-line switchboard and direct telephone calls to correct individual. Optimized patients' satisfaction, provider time, and treatment room utilization by scheduling appointments in person or by telephone. Created procedure manual for use by all secretaries regarding various common procedures utilized within the company. Maintained logs and records of telephone calls, clients and types of services provided. Graphic Designer Internship 2014 - 2015 AlphaGraphicsChicago, IL Designed posters, banners, brochures, flyers, logos, invitations, forms and business packages. Headed up the web design department in addition to providing some assistance in the graphic design department. Trained Junior Designer to follow branding guidelines and provided art direction. Developed design solutions for print as well as web applications for a variety of clients. Achieved THREE PACKAGE DESIGN AWARDS from GRAPHIC DESIGN USA. Skills Front Office CMS Design Concepts Procedures Promotional Materials Scheduling Meetings Communication Patient Care Scheduling Appointments Graphic Design Education Bachelor's Degree Entertainment Business 2011 - 2014 Columbia College ChicagoChicago, IL

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How your resume should look:

The job title on your resume should match your application for the role.
Ensure your work experience focuses on achievements, rather than responsibilities.
Recruiters and hiring managers suggest fitting your resume on one page.

Choose From 10+ Customizable Administrative Office Assistant Resume templates

Zippia allows you to choose from different easy-to-use Administrative Office Assistant templates, and provides you with expert advice. Using the templates, you can rest assured that the structure and format of your Administrative Office Assistant resume is top notch. Choose a template with the colors, fonts & text sizes that are appropriate for your industry.

Administrative Office Assistant Resume Format And Sections

1. Add Contact Information To Your Administrative Office Assistant Resume

Your name should be the biggest text on the page and be at or near the top of the document.

Your address doesn't need to include your street name or house number - listing your city and state works just fine.

Your email address should be professional, but not your current work email address. It's not a good look to use your work email for personal projects (job-searching).

Your social media can be included if you have a fully-fledged LinkedIn page or another social media page that showcases your relevant skill set.

Administrative Office Assistant Resume Contact Information Example #1

Jane Moore

Montgomery, AL 36043| 333-111-2222 | jane.moore@email.com

Do you want to know more?

How To Write The Perfect Resume Header

2. Add Your Relevant Education To The Resume

Your resume's education section should include:

The name of your school
The date you graduated (Month, Year or Year are both appropriate)
The name of your degree

If you graduated more than 15 years ago, you should consider dropping your graduation date to avoid age discrimination.

Optional subsections for your education section include:

Academic awards (Dean's List, Latin honors, etc. )
GPA (if you're a recent graduate and your GPA was 3.5+)
Extra certifications
Academic projects (thesis, dissertation, etc.)

Other tips to consider when writing your education section include:

If you're a recent graduate, you might opt to place your education section above your experience section
The more work experience you get, the shorter your education section should be
List your education in reverse chronological order, with your most recent and high-ranking degrees first
If you haven't graduated yet, you can include "Expected graduation date" to the entry for that school

Check More About Administrative Office Assistant Education

Majors

Business

31.4%

Psychology

7.6%

Accounting

6.3%

Health Care Administration

5.9%

Administrative Office Assistant Resume Relevant Education Example #1

Some College Courses In Business 2013 - 2015

University of Central Florida Orlando, FL

Administrative Office Assistant Resume Relevant Education Example #2

Some College Courses In Management 2014 - 2016

Texas A&M University College Station, TX

3. Next, Create An Administrative Office Assistant Skills Section On Your Resume

Your resume's skills section should include the most important keywords from the job description, as long as you actually have those skills. If you haven't started your job search yet, you can look over resumes to get an idea of what skills are the most important.

Here are some tips to keep in mind when writing your resume's skills section:

Include 6-12 skills, in bullet point form
List mostly hard skills; soft skills are hard to test
Emphasize the skills that are most important for the job

Hard skills are generally more important to hiring managers because they relate to on-the-job knowledge and specific experience with a certain technology or process.

Soft skills are also valuable, as they're highly transferable and make you a great person to work alongside, but they're impossible to prove on a resume.

Example Of Administrative Office Assistant Skills For Resume

Customer Service Skills
Customer service is the process of offering assistance to all the current and potential customers -- answering questions, fixing problems, and providing excellent service. The main goal of customer service is to build a strong relationship with the customers so that they keep coming back for more business.
Data Entry Skills
Data entry means entering data into a company's system with the help of a keyboard. A person responsible for entering data may also be asked to verify the authenticity of the data being entered. A person doing data entry must pay great attention to tiny details.
Phone Calls Skills
Phone calls are a wireless or wired connection made over a telephone or a mobile phone between two people. Two parties are involved in a phone call, the caller and the receiver. A caller dials the number of the one he wants to call, and the recipient hears a bell or a tune to which he picks up the call. The call establishes a connection between them through which they can communicate. The voice is converted into signals and is transmitted through wired or wireless technology.
Payroll Skills
Payroll is the sum of all the compensation that an organization has to pay to employees at a specified time. Payroll is managed by the finance or HR department while small business owners may handle it themselves. Payroll isn't fixed as it varies every month due to sick leaves, overtime, etc.
Scheduling Appointments Skills
Scheduling appointments is the practice of finding a free slot with the person(s) you want to meet. The process of scheduling appointments involves finding mutually free time, negotiating follow-ups, sending reminders, and creating new appointments. Scheduling appointments is important to ensure that the timings of consecutive meetings do not clash with each other.
Financial Statements Skills
A financial statement is a report of an individual or a company that includes all the information about the declared assets, the use of money, income, and also the contribution of shareholders over a certain period.
Clerical Support Skills
Clerical support performs activities that must be done in every workplace in order to support the company going forward. These duties, which come within the category of clerical support, are typically delegated to entry-level employees since they are simple and easy to learn. Even though clerical duties like printing and filing are easy, they require time and in many instances, other workers are preoccupied with other activities and unable to keep up with all that needs to be accomplished. As a result, many businesses employ clerical support staff who are solely responsible for these duties.

Top Skills for an Administrative Office Assistant

Source: Zippia.com

Customer Service, 14.2%

Data Entry, 12.5%

Phone Calls, 7.0%

Payroll, 4.5%

Other Skills, 61.8%

Not sure which skills are really important?

3 Big Tips For Listing Skills On Your Resume

4. List Your Administrative Office Assistant Experience

The most important part of any resume is the experience section. Recruiters and hiring managers expect to see your experience listed in reverse chronological order, meaning that you should begin with your most recent experience and then work backwards.

Don't just list your job duties below each job entry. Instead, make sure most of your bullet points discuss impressive achievements from your past positions. Whenever you can, use numbers to contextualize your accomplishments for the hiring manager reading your resume.

It's okay if you can't include exact percentages or dollar figures. There's a big difference even between saying "Managed a team of engineers" and "Managed a team of 6 engineers over a 9-month project."

Most importantly, make sure that the experience you include is relevant to the job you're applying for. Use the job description to ensure that each bullet point on your resume is appropriate and helpful.

Don't have any experience?

How To Show Your Experience On a Resume... Even When You Don't Have Any

Work History Example # 1

Human Resources Clerk

PetSmart

Assisted the on-boarding team to ensure all documents were processed and I9's have been completed.
Resolved HRIS user access complaints within a timely manner.
Created reports using ADP Reporting.
Added new employees to payroll.
Assisted with weekly payroll and payroll resolution issues.

Work History Example # 2

Clerk/Assistant

Dunkin' Donuts Northeast Distribution Center

Provided the public with general and or explanatory information, processes, and procedures, and answered questions.
Used Quickbooks daily for billing purposes and helping educated clients on Quickbooks.
Created PowerPoint presentations used for business development.
Managed payroll, time and attendance.
Introduced new members to the Adopt-a-Hwy Program, Maintained Mail Communication with Membership.

Work History Example # 3

Administrative Office Assistant

Merrill Co

Developed and rolled-out communications strategies that brought issues public in primary and secondary markets.
Created PowerPoint presentations for staff conferences, meeting and training sessions.
Maintained database on all personnel; recorded all vacation, paid illness & leave of absence.
Created and updated organizational charts and process flows using PowerPoint and Visio.
Designed handouts and slide presentations using Microsoft PowerPoint.

Work History Example # 4

Personal Assistant/Office Assistant

F.N.B

Created PowerPoint presentations that were successfully used for business development.
Calculated sales commissions and payroll twice monthly.
Created excel reports for each of 150+ merchants.
Headed the Project Management Office (PMO) for a $20m relocation project that came in on budget.
Maintained database of department forms and procedures.

5. Highlight Your Administrative Office Assistant Certifications On Resume

Certifications can be a powerful tool to show employers that you know your stuff. If you have any of these certifications, make sure to put them on your administrative office assistant resume:

Certified Nurse Assistant (CNA)
Medical Assistant
Certified Medical Administrative Assistant (CMAA)
Microsoft Office Specialist: Expert (Office 365 and Office 2019)
Certified Medical Office Manager (CMOM)
Word 2010 Certification
Nationally Certified Medical Office Assistant (NCMOA)
Dental Assistant (RDA)
Microsoft Office Specialist Master Certification (MOS)
Microsoft Office 365

More Certifications For Administrative Office Assistant

6. Finally, Add a Administrative Office Assistant Resume Summary Or Objective Statement

A resume summary statement is a 1-3 sentence spiel at the top of your resume that quickly summarizes who you are and what you have to offer. In this section, include your job title, years of experience (if it's 3+), and an impressive accomplishment, if you have space for it.

Remember to address skills and experiences that are emphasized in the job description.

Are you a recent grad?

Read our guide on how to write a resume summary statement

And If You’re Looking for a Job, Here Are the Five Top Employers Hiring Now:

Common Administrative Office Assistant Resume Skills

Customer Service

Data Entry

Phone Calls

Payroll

PowerPoint

Database Management

Office Equipment

Word Processing

Scheduling Appointments

Front Desk

Travel Arrangements

Purchase Orders

Office Support

Financial Statements

Clerical Support

Provides Administrative Support

Telephone Calls

Administrative Tasks

Office Management

Expense Reports

Office Procedures

Meeting Minutes

Office Operations

Office Administration

Event Planning

Background Checks

Computer System

Administrative Functions

QuickBooks

Hard Copy

Fax Machines

Direct Calls

Bank Deposits

Office Machines

Facebook

Multi-Line Phone System

Administrative Assistance

Conference Calls

Office Tasks

Patient Charts

Accounts Receivables

Financial Reports

Transferring Calls

Customer Inquiries

Administrative Problems

Inventory Control

FedEx

Collating

Administrative Office Assistant Jobs

Links To Help Optimize Administrative Office Assistant Resumes

Updated May 19, 2023