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Become An Administrative Office Clerk

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Working As An Administrative Office Clerk

  • Interacting With Computers
  • Communicating with Supervisors, Peers, or Subordinates
  • Documenting/Recording Information
  • Performing Administrative Activities
  • Getting Information
  • Mostly Sitting

  • Repetitive

  • $31,000

    Average Salary

What Does An Administrative Office Clerk Do

General office clerks perform a variety of clerical tasks, including answering telephones, typing documents, and filing records.

Duties

General office clerks typically do the following:

  • Answer and transfer telephone calls or take messages
  • Sort and deliver incoming mail and send outgoing mail
  • Schedule appointments and receive customers or visitors
  • Provide general information to staff, clients, or the public
  • Type, format, or edit routine memos or other reports
  • Copy, file, and update paper and electronic documents
  • Prepare and process bills and other office documents
  • Collect information and perform data entry

Rather than performing a single specialized task, general office clerks have responsibilities that often change daily with the current needs of the employer.

Some clerks file documents or answer phones; others enter data into computers or perform other tasks using software applications. They also frequently use photocopiers, scanners, fax machines, and other office equipment.

The specific duties assigned to clerks will depend on the type of office in which they work. For example, a general office clerk at a college or university processes application materials and answers questions from prospective students. A clerk at a hospital files and retrieves medical records.

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How To Become An Administrative Office Clerk

General office clerks typically need a high school diploma or equivalent and learn their skills on the job.

Education

General office clerks usually need a high school diploma or equivalent.

Courses in using computer applications, such as word processing and spreadsheet software, may be particularly helpful.

Training

General office clerks usually learn their skills while on the job. Their training typically lasts up to 1 month and may include instructions on office procedures, proper phone etiquette, and the use of office equipment.

Advancement

General office clerks may advance to other administrative positions with more responsibility, such as executive secretaries and executive administrative assistants.

Advancement opportunities often depend on work experience and the knowledge of computer applications, such as word processing and spreadsheet software.

Important Qualities

Customer-service skills. Clerks often provide general information to company staff, customers, or the public. They should be courteous and prompt with their responses.

Detail oriented. Clerks perform many clerical tasks, such as preparing bills that require attention to detail.

Organizational skills. Office clerks file and retrieve records. They need to keep records organized to be able to access them quickly and efficiently.

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Administrative Office Clerk Career Paths

Administrative Office Clerk
Office Administrator Executive Assistant
Office Manager
5 Yearsyrs
Office Administrator Executive Assistant Office Manager
Operations Manager
7 Yearsyrs
Office Administrator Executive Assistant Assistant Manager
Property Manager
6 Yearsyrs
Office Clerk Accounts Payable Clerk Accountant
Accounting Manager
7 Yearsyrs
Office Clerk Accounts Payable Clerk Finance Analyst
Controller
9 Yearsyrs
Office Clerk Accounting Clerk Accountant
Finance Manager
7 Yearsyrs
Human Resources Assistant Human Resources Coordinator Human Resources Generalist
Human Resources Manager
7 Yearsyrs
Human Resources Assistant Human Resources Generalist Human Resources Manager
Director Of Human Resources
10 Yearsyrs
Human Resources Assistant Recruiter Account Executive
General Manager
6 Yearsyrs
Data Entry Clerk Accounts Payable Clerk Accountant
Business Manager
6 Yearsyrs
Data Entry Clerk Specialist Team Leader
Warehouse Manager
5 Yearsyrs
Data Entry Clerk Specialist Project Coordinator
Senior Administrative Assistant
7 Yearsyrs
Accounting Clerk Finance Analyst Manager
Co-Owner
6 Yearsyrs
Accounting Clerk Payroll Administrator Office Manager
Practice Manager
9 Yearsyrs
Certified Nursing Assistant Team Leader Office Manager
Business Office Manager
7 Yearsyrs
Certified Nursing Assistant Team Leader Operations Manager
Site Manager
7 Yearsyrs
Certified Nursing Assistant Lead Teacher Manager
Business Owner
6 Yearsyrs
Secretary Human Resources Coordinator Senior Administrative Assistant
Executive Assistant To Chief Executive Officer
6 Yearsyrs
Secretary Teacher Administrator
Administrative Manager
6 Yearsyrs
Secretary Human Resources Coordinator Human Resources Generalist
Office Manager Of Human Resources
6 Yearsyrs
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Help others decide if this is a good career for them

Average Length of Employment
Office Secretary 2.8 years
Office Clerk 2.3 years
Office Assistant 2.2 years
Office Worker 2.0 years
Top Careers Before Administrative Office Clerk
Cashier 14.0%
Internship 3.0%
Manager 2.7%
Clerk 2.5%
Teller 2.5%
Server 2.4%
Assistant 2.1%
Top Careers After Administrative Office Clerk
Cashier 11.2%
Volunteer 2.6%
Assistant 2.6%
Teller 2.3%
Secretary 2.1%

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Top Skills for An Administrative Office Clerk

  1. Customer Service
  2. Data Entry
  3. Weekly Payroll
You can check out examples of real life uses of top skills on resumes here:
  • Prepared correspondence/reports Customer Service - sold Bank products Collect delinquent loan payment Scheduled appointments/meetings Other administrative duties assigned
  • Performed Data entry duties according to established program guidelines for accuracy and timeliness.
  • Collect company payments via cash, credit cards and checks and submit weekly payroll.
  • Maintained personnel files and administrative records.
  • Established a successful inventory spreadsheet used by budget/procurement staff to track office supplies and costs for fiscal reports.

Administrative Office Clerk Demographics

Gender

Female

67.8%

Male

18.3%

Unknown

13.8%
Ethnicity

White

58.8%

Hispanic or Latino

19.0%

Black or African American

12.4%

Asian

6.1%

Unknown

3.7%
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Foreign Languages Spoken

Spanish

71.4%

Chinese

4.1%

French

4.1%

Mandarin

4.1%

Portuguese

2.0%

German

2.0%

Cantonese

2.0%

Tagalog

2.0%

Urdu

2.0%

Polish

2.0%

Arabic

2.0%

Italian

2.0%
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Administrative Office Clerk Education

Schools

University of Phoenix

20.5%

Kaplan University

6.6%

Community College of Philadelphia

5.7%

American InterContinental University

5.7%

Miami Dade College

5.7%

University of Maryland - University College

4.9%

Arizona State University

4.9%

Savannah State University

4.9%

University of California - Davis

4.1%

University of Houston

4.1%

Liberty University

4.1%

Park University

3.3%

San Francisco State University

3.3%

The Academy

3.3%

Community College of the Air Force

3.3%

Southern New Hampshire University

3.3%

Saint Petersburg College

3.3%

Saint Leo University

3.3%

Ball State University

3.3%

East Carolina University

2.5%
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Majors

Business

27.3%

Health Care Administration

8.9%

Accounting

8.4%

Criminal Justice

7.9%

Psychology

6.4%

Legal Support Services

4.0%

Medical Assisting Services

3.7%

General Studies

3.5%

Communication

3.5%

Human Resources Management

3.4%

Computer Science

3.2%

Nursing

3.2%

Management

3.0%

Finance

2.2%

Computer Information Systems

2.2%

Liberal Arts

2.0%

Political Science

2.0%

English

1.8%

Sociology

1.8%

Education

1.7%
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Degrees

Bachelors

32.6%

Other

29.8%

Associate

20.0%

Masters

7.8%

Certificate

6.7%

Diploma

2.2%

Doctorate

0.8%

License

0.1%
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