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What is an administrative office specialist and how to become one

Updated January 8, 2025
4 min read
Quoted expert
Anne McConnell Ph.D.
introduction image

An administrative office specialist, sometimes called an administrative assistant, has a vital role in making sure an office operates smoothly and efficiently. Organizational and communicational skills are essential, and almost every organization relies on qualified administrative assistants' skills to support their operations.

Administrative assistants must be able to communicate clearly and effectively. Very often, they need to be the voice of an organization. They deal with clients and help to solve problems or customer service issues. Much of their communication may take place over the phone; although, they may need to meet with some clients face-to-face. Other types of communication include customer letters to clients, contacting vendors, or speaking to advertising agencies on behalf of the company.

Administrative assistants earn a mean annual wage of $53,020, according to the Bureau of Labor Statistics. But to be one, applicants must have a bachelor's degree or a high school diploma degree. However, a master's degree is sure to benefit in the long run.

What general advice would you give to an administrative office specialist?

Anne McConnell Ph.D.

Professor, West Virginia State University

I would say it's important to be very attentive to the way you communicate with your employers, managers, and co-workers. Even sending an e-mail can be an opportunity to demonstrate your professionalism and communication skills. Some people think that no one knows how to write anymore, or how to communicate in a professional way. I don't think that's true. But we don't always think about how our writing can be a tool to communicate our competence and seriousness. If you know how to write and communicate professionally-which college grads do-then make sure to demonstrate that in the workplace.
ScoreAdministrative Office SpecialistUS Average
Salary
2.7

Avg. Salary $35,177

Avg. Salary $59,228

Stability level
6.0

Growth rate -8%

Growth rate 0.3%

Diversity
3.1
Race

American Indian and Alaska Native 0.74%

Asian 3.97%

Black or African American 10.17%

Hispanic or Latino 14.98%

Unknown 3.90%

White 66.24%

Gender

female 85.65%

male 14.35%

Age - 52
Race

American Indian and Alaska Native 3.00%

Asian 7.00%

Black or African American 14.00%

Hispanic or Latino 19.00%

White 57.00%

Gender

female 47.00%

male 53.00%

Age - 52
Stress level
6.0

Stress level is manageable

7.1 - high

Complexity level
4.4

Complexity level is basic

7 - challenging

Work life balance
7.6

Work life balance is good

6.4 - fair

Administrative office specialist career paths

Key steps to become an administrative office specialist

  1. Explore administrative office specialist education requirements

    Most common administrative office specialist degrees

    Bachelor's

    46.8 %

    Associate

    29.2 %

    High School Diploma

    12.1 %
  2. Start to develop specific administrative office specialist skills

    SkillsPercentages
    Customer Service27.07%
    Data Entry7.66%
    Word Processing5.94%
    Payroll3.16%
    PowerPoint3.09%
  3. Complete relevant administrative office specialist training and internships

    Accountants spend an average of Less than 1 month on post-employment, on-the-job training. New administrative office specialists learn the skills and techniques required for their job and employer during this time. The chart below shows how long it takes to gain competency as an administrative office specialist based on U.S. Bureau of Labor Statistics data and data from real administrative office specialist resumes.
  4. Research administrative office specialist duties and responsibilities

    • Participate in committee meetings by preparing minutes and presentation summaries, planning meeting agendas, and organizing and managing meeting logistics.
    • Develop PowerPoint presentations for seminars and workshops.
    • Prepare briefings for senior level management using Microsoft PowerPoint.
    • Prepare bi-weekly payroll reports and special cost analyses and forecasting.
  5. Prepare your administrative office specialist resume

    When your background is strong enough, you can start writing your administrative office specialist resume.

    You can use Zippia's AI resume builder to make the resume writing process easier while also making sure that you include key information that hiring managers expect to see on an administrative office specialist resume. You'll find resume tips and examples of skills, responsibilities, and summaries, all provided by Zippi, your career sidekick.

    Choose from 10+ customizable administrative office specialist resume templates

    Build a professional administrative office specialist resume in minutes. Browse through our resume examples to identify the best way to word your resume. Then choose from 10+ resume templates to create your administrative office specialist resume.
    Administrative Office Specialist Resume
    Administrative Office Specialist Resume
    Administrative Office Specialist Resume
    Administrative Office Specialist Resume
    Administrative Office Specialist Resume
    Administrative Office Specialist Resume
    Administrative Office Specialist Resume
    Administrative Office Specialist Resume
    Administrative Office Specialist Resume
  6. Apply for administrative office specialist jobs

    Now it's time to start searching for an administrative office specialist job. Consider the tips below for a successful job search:

    1. Browse job boards for relevant postings
    2. Consult your professional network
    3. Reach out to companies you're interested in working for directly
    4. Watch out for job scams

How did you land your first administrative office specialist job

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Average administrative office specialist salary

The average administrative office specialist salary in the United States is $35,177 per year or $17 per hour. Administrative office specialist salaries range between $28,000 and $43,000 per year.

Average administrative office specialist salary
$35,177 Yearly
$16.91 hourly

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How do administrative office specialists rate their job?

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Administrative office specialist reviews

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A zippia user wrote a review on Dec 2022
Pros

Writing a message,Organizing receipts and expenses and sending them out when needed

Cons

Failure to comply with working hours, theft and fraud,


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A zippia user wrote a review on Aug 2020
Pros

It my passion to help people in need. It makes me feel good to see people the Youth do well in the life

Cons

I don't like to see anyone stuck in between and not being helped.


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A zippia user wrote a review on Jul 2020
Pros

everything except phones : Meeting,greeting, customer service, interviewing, on boarding, recruiting, presenting, etc.

Cons

phones - because of my accent


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Updated January 8, 2025

Zippia Research Team
Zippia Team

Editorial Staff

The Zippia Research Team has spent countless hours reviewing resumes, job postings, and government data to determine what goes into getting a job in each phase of life. Professional writers and data scientists comprise the Zippia Research Team.

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