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Become An Administrative Operations Manager

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Working As An Administrative Operations Manager

  • Making Decisions and Solving Problems
  • Communicating with Supervisors, Peers, or Subordinates
  • Getting Information
  • Coordinating the Work and Activities of Others
  • Guiding, Directing, and Motivating Subordinates
  • Deal with People

  • Make Decisions

  • Stressful

  • $55,381

    Average Salary

What Does An Administrative Operations Manager Do

Top executives devise strategies and policies to ensure that an organization meets its goals. They plan, direct, and coordinate operational activities of companies and organizations.

Duties

Top executives typically do the following:

  • Establish and carry out departmental or organizational goals, policies, and procedures
  • Direct and oversee an organization’s financial and budgetary activities
  • Manage general activities related to making products and providing services
  • Consult with other executives, staff, and board members about general operations
  • Negotiate or approve contracts and agreements
  • Appoint department heads and managers
  • Analyze financial statements, sales reports, and other performance indicators
  • Identify places to cut costs and to improve performance, policies, and programs

The responsibilities of top executives largely depend on an organization’s size. For example, an owner or manager of a small organization, such as an independent retail store, often is responsible for purchasing, hiring, training, quality control, and day-to-day supervisory duties. In large organizations, however, top executives typically focus more on formulating policies and strategic planning, while general and operations managers direct day-to-day operations.

The following are examples of types of top executives working in the private sector:

Chief executive officers (CEOs), who are also known by titles such as executive director, managing director, or president, provide overall direction for companies and organizations. CEOs manage company operations, formulate and implement policies, and ensure goals are met. They collaborate with and direct the work of other top executives and typically report to a board of directors.

Chief operating officers (COOs) oversee other executives who direct the activities of various departments, such as human resources and sales. They also carry out the organization’s guidelines on a day-to-day basis.

General and operations managers oversee operations that are too diverse and general to be classified into one area of management or administration. Responsibilities may include formulating policies, managing daily operations, and planning the use of materials and human resources. They make staff schedules, assign work, and ensure that projects are completed. In some organizations, the tasks of chief executive officers may overlap with those of general and operations managers.

The following are examples of types of top executives working in the public sector:

Mayors, along with governors, city managers, and county administrators, are chief executive officers of governments. They typically oversee budgets, programs, and the use of resources. Mayors and governors must be elected to office, whereas managers and administrators are typically appointed. 

Most educational systems, regardless of whether they are public or private school systems, also employ executive officers. The following are examples of top executives working in the elementary, secondary, and postsecondary educational school systems:

School superintendents and college or university presidents are chief executive officers of school districts and postsecondary schools. They manage issues such as student achievement, budgets and resources, general operations, and relations with government agencies and other stakeholders.

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How To Become An Administrative Operations Manager

Although education and training requirements vary widely by position and industry, many top executives have at least a bachelor’s degree and a considerable amount of work experience. 

Education

Many top executives have a bachelor’s or master’s degree in business administration or in an area related to their field of work. Top executives in the public sector often have a degree in business administration, public administration, law, or the liberal arts. Top executives of large corporations often have a master’s degree in business administration (MBA).

College presidents and school superintendents are typically required to have a master’s degree, although a doctorate is often preferred.

Although many mayors, governors, or other public sector executives have at least a bachelor’s degree, these positions typically do not have any specific education requirements.

Work Experience in a Related Occupation

Many top executives advance within their own firm, moving up from lower level managerial or supervisory positions. However, other companies may prefer to hire qualified candidates from outside their organization. Top executives who are promoted from lower level positions may be able to substitute experience for education to move up in the company. For example, in industries such as retail trade or transportation, workers without a college degree may work their way up to higher levels within the company to become executives or general managers.

Chief executives typically need extensive managerial experience. Executives are also expected to have experience in the organization’s area of specialty. Most general and operations managers hired from outside an organization need lower level supervisory or management experience in a related field.

Some general managers advance to higher level managerial or executive positions. Company training programs, executive development programs, and certification can often benefit managers or executives hoping to advance.

Important Qualities

Communication skills. Top executives must be able to communicate clearly and persuasively. They must effectively discuss issues and negotiate with others, direct subordinates, and explain their policies and decisions to those within and outside the organization.

Decisionmaking skills. Top executives need decisionmaking skills when setting policies and managing an organization. They must assess different options and choose the best course of action, often daily.

Leadership skills. Top executives must be able to lead an organization successfully by coordinating policies, people, and resources.

Management skills. Top executives must shape and direct the operations of an organization. For example, they must manage business plans, employees, and budgets.

Problem-solving skills. Top executives need to identify and resolve issues within an organization. They must be able to recognize shortcomings and effectively carry out solutions.

Time-management skills. Top executives do many tasks at the same time, typically under their own direction, to ensure that their work gets done and that they meet their goals.

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Administrative Operations Manager Videos

Operations Management Careers in Business

Operations Management - Durham College

A Day in the Life - Health Services Manager

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Average Length of Employment
Operations Manager 4.0 years
Top Careers Before Administrative Operations Manager
Manager 7.0%
Supervisor 3.7%
Bookkeeper 3.2%
Top Careers After Administrative Operations Manager
Owner 4.5%
Consultant 4.2%
Manager 3.4%

Do you work as an Administrative Operations Manager?

Administrative Operations Manager Demographics

Gender

Female

58.3%

Male

39.7%

Unknown

2.0%
Ethnicity

White

59.9%

Hispanic or Latino

16.8%

Black or African American

11.5%

Asian

7.6%

Unknown

4.2%
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Foreign Languages Spoken

Spanish

44.0%

German

10.0%

Portuguese

6.0%

French

6.0%

Cantonese

6.0%

Russian

6.0%

Arabic

4.0%

Italian

4.0%

Finnish

2.0%

Chinese

2.0%

Dutch

2.0%

Malay

2.0%

Mandarin

2.0%

Hokkien

2.0%

Korean

2.0%
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Administrative Operations Manager Education

Schools

University of Phoenix

25.4%

Strayer University

7.9%

University of Maryland - University College

5.6%

George Washington University

4.8%

New York University

4.0%

Villanova University

4.0%

San Jose State University

4.0%

Troy University

4.0%

Pennsylvania State University

4.0%

Walden University

4.0%

Liberty University

4.0%

University of Nebraska - Lincoln

3.2%

University of Toledo

3.2%

Georgia State University

3.2%

American InterContinental University

3.2%

University of Washington

3.2%

University of Houston

3.2%

University of Missouri - Saint Louis

3.2%

Suffolk University

3.2%

Colorado Technical University

3.2%
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Majors

Business

43.7%

Accounting

7.1%

Management

5.9%

Psychology

3.5%

Human Resources Management

3.5%

Marketing

3.5%

Liberal Arts

3.3%

Communication

3.3%

Finance

3.1%

Computer Information Systems

3.1%

Computer Science

3.0%

Criminal Justice

2.6%

Health Care Administration

2.6%

General Studies

1.9%

Nursing

1.7%

Project Management

1.7%

Real Estate

1.7%

Fine Arts

1.6%

Education

1.6%

Hospitality Management

1.6%
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Degrees

Bachelors

38.5%

Other

24.1%

Masters

21.0%

Associate

8.9%

Certificate

4.8%

Doctorate

1.4%

Diploma

0.9%

License

0.3%
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Administrative Operations Manager Videos

Operations Management Careers in Business

Operations Management - Durham College

A Day in the Life - Health Services Manager

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Real Administrative Operations Manager Salaries

Job Title Company Location Start Date Salary
Operations and Administration Manager Offshore Inspections Ltd., LLC Fort Walton Beach, FL Oct 01, 2015 $97,200
Database Administrator/Operations Manager Professionals Resource Group, Inc. Jacksonville, FL Apr 18, 2011 $84,000
Administration and Operations Manager Yurrku LLC Stamford, CT Mar 18, 2015 $73,403
Administration and Operations Manager Yurrku LLC New York, NY Mar 18, 2013 $72,987
Operations/Administration Manager Wargaming America, Inc. Emeryville, CA May 21, 2015 $70,000
Manager Regional Administration and Operations SUP Swissport USA Inc. Los Angeles, CA Sep 20, 2013 $70,000
Administrative Operations Manager Starlight Dance Center, LLC Nutley, NJ Oct 20, 2009 $68,224
Operations and Systems Administration Manager Lifestreet Corporation San Carlos, CA Sep 29, 2013 $68,000 -
$85,000
Operations and System Administration Manager Lifestreet Corporation San Carlos, CA Sep 29, 2010 $65,000
Operations and System Administration Manager Lifestreet Corporation San Carlos, CA Oct 01, 2010 $65,000
Administrative and Operations Manager Flex Planet Technologies Corporation Miami, FL Sep 02, 2010 $60,000
Administrative and Operations Manager Flex Planet Technologies Corporation Miami, FL Sep 14, 2010 $60,000
Administrative Operations Manager Bens Beauty Supply Corp. Philadelphia, PA Sep 23, 2012 $59,354
Administration and Operations Manager Hdkaraoke LLC. Altadena, CA Oct 01, 2012 $56,555
Administration and Operations Manager Yurrku LLC New York, NY Mar 18, 2013 $56,264
Operations and Administrative Manager La Agencia de ORCI & Associates Los Angeles, CA Jan 15, 2011 $54,434
Administrative Operations Manager Aquasafe Pool Management, Inc. MD Sep 12, 2014 $54,330
Operations Manager/Administrator Young Women's Christian Association Boston Boston, MA Sep 07, 2011 $53,000
Operations Manager/Administrator Young Womens Christian Association Boston Boston, MA Sep 23, 2011 $53,000
Administrative Manager of Operations Master Kim's Tiger TAE Kwon Do Kinnelon, NJ Oct 01, 2012 $52,384
Admin Operations Manager Associated Telecommunications Management Services Melbourne, FL Sep 20, 2010 $50,128
Operation and Administration Manager Offshore Inspections Ltd LLC Fort Walton Beach, FL Oct 01, 2012 $50,000
Administrative Operations Manager 1568 Broadway Hotel Management, LLC New York, NY Oct 01, 2011 $46,164
Operation and Administration Manager Offshore Inspections Ltd LLC East Ellijay, GA Oct 01, 2009 $45,360

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Top Skills for An Administrative Operations Manager

  1. Procedures
  2. Financial Statements
  3. Administrative Personnel
You can check out examples of real life uses of top skills on resumes here:
  • Assisted in establishing and maintaining programs and procedures while drawing conclusions in developing recommendations for solutions of business and administration concerns.
  • Reviewed departmental financial statements on a monthly basis for re-forecasts, accrual and budget projections.
  • Hire and terminate clerical and administrative personnel.
  • Manage GIDA professionals driving process improvement in access controls, information security, compliance practices and overall team development.
  • Identified, reviewed, and approved manual calculations for special payroll and benefits requirements; coordinated supplemental payrolls.

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Top 10 Best States for Administrative Operations Managers

  1. Delaware
  2. New Jersey
  3. Connecticut
  4. South Dakota
  5. New York
  6. Rhode Island
  7. North Carolina
  8. Alabama
  9. District of Columbia
  10. Virginia
  • (303 jobs)
  • (2,564 jobs)
  • (1,060 jobs)
  • (204 jobs)
  • (4,353 jobs)
  • (241 jobs)
  • (2,852 jobs)
  • (1,228 jobs)
  • (465 jobs)
  • (3,028 jobs)

Top Administrative Operations Manager Employers

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Jobs From Top Administrative Operations Manager Employers

Administrative Operations Manager Videos

Operations Management Careers in Business

Operations Management - Durham College

A Day in the Life - Health Services Manager

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