Research Summary. We analyzed 568 administrative operations manager resumes to determine which ones land the most jobs. Below you'll find examples of resumes that can help you get an interview (and a job offer) from companies like United States Army Corps of Engineers and IBM. Here are the key facts about administrative operations manager resumes to help you get the job:

  • The average administrative operations manager resume is 523 words long
  • The average administrative operations manager resume is 1.2 pages long based on 450 words per page.
  • Payroll is the most common skill found on an administrative operations manager resume. It appears on 9.5% of resumes.
After learning about how to write a professional administrative operations manager resume, you can make sure your resume checks all the boxes with our resume builder.


Administrative Operations Manager Resume Example

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Administrative Operations Manager Resume
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Administrative Operations Manager Resume
Administrative Operations Manager Resume
Administrative Operations Manager Resume

What Should Be Included In An Administrative Operations Manager Resume


1. Add Contact Information To Your Administrative Operations Manager Resume

Your name should be the biggest text on the page and be at or near the top of the document.

Your address doesn't need to include your street name or house number - listing your city and state works just fine.

Your email address should be professional, but not your current work email address. It's not a good look to use your work email for personal projects (job-searching).

Your social media can be included if you have a fully-fledged LinkedIn page or another social media page that showcases your relevant skill set.

Administrative Operations Manager Resume Contact Information Example #1

Dhruv Johnson | 333-111-2222 |

Do you want to know more?
How To Write The Perfect Resume Header

2. Add Your Relevant Education To The Resume

Your resume's education section should include:

  • The name of your school
  • The date you graduated (Month, Year or Year are both appropriate)
  • The name of your degree
If you graduated more than 15 years ago, you should consider dropping your graduation date to avoid age discrimination.

Optional subsections for your education section include:

  • Academic awards (Dean's List, Latin honors, etc. )
  • GPA (if you're a recent graduate and your GPA was 3.5+)
  • Extra certifications
  • Academic projects (thesis, dissertation, etc.)

Other tips to consider when writing your education section include:

  • If you're a recent graduate, you might opt to place your education section above your experience section
  • The more work experience you get, the shorter your education section should be
  • List your education in reverse chronological order, with your most recent and high-ranking degrees first
  • If you haven't graduated yet, you can include "Expected graduation date" to the entry for that school

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Administrative Operations Manager Resume Relevant Education Example #1

Master's Degree In Business 2014 - 2016

Central State University Wilberforce, OH

Administrative Operations Manager Resume Relevant Education Example #2

Some College Courses In Education 2014 - 2016

Central Michigan University Mount Pleasant, MI


3. Next, Create An Administrative Operations Manager Skills Section On Your Resume

Your resume's skills section should include the most important keywords from the job description, as long as you actually have those skills. If you haven't started your job search yet, you can look over resumes to get an idea of what skills are the most important.

Here are some tips to keep in mind when writing your resume's skills section:

  • Include 6-12 skills, in bullet point form
  • List mostly hard skills; soft skills are hard to test
  • Emphasize the skills that are most important for the job
Hard skills are generally more important to hiring managers because they relate to on-the-job knowledge and specific experience with a certain technology or process.

Soft skills are also valuable, as they're highly transferable and make you a great person to work alongside, but they're impossible to prove on a resume.

Example Of Administrative Operations Manager Skills For Resume

  • Payroll Skills

    Payroll is the sum of all the compensation that an organization has to pay to employees at a specified time. Payroll is managed by the finance or HR department while small business owners may handle it themselves. Payroll isn't fixed as it varies every month due to sick leaves, overtime, etc.

  • Customer Service Skills

    Customer service is the process of offering assistance to all the current and potential customers -- answering questions, fixing problems, and providing excellent service. The main goal of customer service is to build a strong relationship with the customers so that they keep coming back for more business.

  • Oversight Skills

    Having oversight of someone means to monitor a process or a situation. If someone has oversight of something, they are responsible for the completion of the project. Oversight is usually given to experts as they monitor their juniors or newbies as they go through a project.

  • Human Resources Skills

    Human resources is a set of people in a business or a corporation that are designated to locate, interview, and recruit new employees into the company. They are also responsible to maintain the integrity of the employees and help them sort their problems out. They try to introduce and manage employee-benefit programs.

  • Logistics Skills

    Logistics is a complete organization and implementation of a problem. Logistics are often considered in a complex business operation, as some works need detailed plannings. Logistics are also used in military action.

  • Administrative Functions Skills

    Administrative Functions all revolve around planning and managing business operations. Administrators engage in the planning and execution of different business objectives, implementing workplace policies, and organizing resources efficiently. Every action that is a step towards the business's goals is covered by Administrative Functions.

  • Performance Reviews Skills

    Performance reviews refer to the official evaluation of a worker's performance done by the manager. The evaluation then helps the superior identify the worker's strengths and weaknesses and offers valuable feedback to help him overcome his shortcomings. This assessment also helps a worker set a future goal for himself and identify ways to better his future performance. Performance Reviews may be done on a monthly or yearly basis, depending on the company.

Top Skills for an Administrative Operations Manager

  • Payroll, 9.5%
  • Customer Service, 7.2%
  • Oversight, 7.0%
  • Project Management, 7.0%
  • Other Skills, 69.3%
Not sure which skills are really important?
3 Big Tips For Listing Skills On Your Resume

4. List Your Administrative Operations Manager Experience

The most important part of any resume is the experience section. Recruiters and hiring managers expect to see your experience listed in reverse chronological order, meaning that you should begin with your most recent experience and then work backwards.

Don't just list your job duties below each job entry. Instead, make sure most of your bullet points discuss impressive achievements from your past positions. Whenever you can, use numbers to contextualize your accomplishments for the hiring manager reading your resume.

It's okay if you can't include exact percentages or dollar figures. There's a big difference even between saying "Managed a team of engineers" and "Managed a team of 6 engineers over a 9-month project."

Most importantly, make sure that the experience you include is relevant to the job you're applying for. Use the job description to ensure that each bullet point on your resume is appropriate and helpful.

Don't have any experience?
How To Show Your Experience On a Resume... Even When You Don't Have Any
Work History Example # 1
Administrative Assistant
J. C. Penney
  • Processed in-store and internet catalog orders.
  • Controlled payroll and conducted visual presentations.
  • Edited schedules and processed employees' payroll.
  • Maintained accurate personnel and payroll data for over 240 employees with confidentiality and accuracy.
  • Updated employee files to document personnel actions; responded to employee payroll inquires.
Work History Example # 2
Customer Service Supervisor
Citifinancial Services
  • Used Windows 98, credit checking, loan approval decisions & denials & credit counseling.
  • Communicated financial practices and procedures to establish new accounts in banking centers.
  • Worked with workforce management to identify call volume trends and maximized ways to improve qualifications.
  • Ensured Call Center Representatives exhibited outstanding interpersonal/communication to shareholders.
  • Balanced it once a day, added money to the ATM.
Work History Example # 3
  • Monitored hours and payroll within child labor law standards and overall budget levels.
  • Experienced in payroll, sales book, inventory and creating schedules for the staff.
  • Conducted extensive internet research on all retail companies as potential clients, reporting findings to the Director.
  • Processed accounts payable/receivable, payroll and reconciled monthly bank statements.
  • Established procedures and guidelines to effectively resolve conflicts and assist in coalition building processes.
Work History Example # 4
Senior Administrative Assistant
Ernst & Young
  • Gathered and summarized data for reports utilizing all available resources including the internet.
  • Provided C-Level support to executive level management to include day to day activities, staff and board meetings.
  • Created, reconciled and distributed local and national financial reports to location coordinators and business unit controllers.
  • Designed informative documents for employees and contractors as well as provided support with federal contract submission procedures.
  • Assisted with HR functions, such as troubleshooting payroll and employee benefits issues.

5. Highlight Your Administrative Operations Manager Certifications On Resume

Certifications can be a powerful tool to show employers that you know your stuff. If you have any of these certifications, make sure to put them on your administrative operations manager resume:

  1. Certified Professional - Human Resource (IPMA-CP)
  2. Master Project Manager (MPM)
  3. Project Management Professional (PMP)
  4. SHRM Senior Certified Professional (SHRM-SCP)


6. Finally, Add a Administrative Operations Manager Resume Summary Or Objective Statement

A resume summary statement is a 1-3 sentence spiel at the top of your resume that quickly summarizes who you are and what you have to offer. In this section, include your job title, years of experience (if it's 3+), and an impressive accomplishment, if you have space for it.

Remember to address skills and experiences that are emphasized in the job description.

Are you a recent grad?
Read our guide on how to write a resume summary statement

Five Key Resume Tips For Writing An Administrative Operations Manager Resume:

Relevant Experience
Make sure that the jobs, experience, and accolades that you include are relevant to the position you’re applying for.
The Right Skills
This is a great time to run wild with those keywords from the job description. For example, if they’re looking for someone with experience in Administrative Personnel, be sure to list it in your resume’s skills section.
Quantifiable Achievements
Your workplace accomplishments tell the story of the unique value you bring to an organization. Stay away from dry descriptions of job duties. Use numbers to help contextualize your achievements..
An applicant tracking system (ATS) is a piece of software employers use to collect, scan, organize, and rank applications. The key to getting your resume past ATS and into the hands of hiring managers is smart keyword usage.
Impeccable Formatting
Formatting a resume so that it looks professional and attractive is important. With Zippia’s resume builder, you can put together a modern-looking resume in less than 10 minutes. Just choose a resume template that suits your style, answer some questions about your background, and you’ll have a resume that’ll pass muster with both the ATS and the hiring manager.
Not sure how to make a resume that stands out?
See sample resumes for the job you want
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