An administrative operations manager spearheads and oversees a company's administrative operations, ensuring efficiency and smooth workflow. Among their responsibilities include setting goals and budgets, establishing guidelines and timelines, training staff, and developing strategies to optimize various departments' daily operations. Their responsibilities include performing inspections and assessments, conducting research and analysis, liaising with external parties, and presenting progress reports to higher-ranking officials. Moreover, an administrative operations manager must lead and encourage teams to reach goals, all while enforcing the company's policies and regulations.

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Administrative Operations Manager Responsibilities

Here are examples of responsibilities from real administrative operations manager resumes representing typical tasks they are likely to perform in their roles.

  • Manage team of database administrators, database technicians and systems administrators responsible for maintaining all production, development and QA systems.
  • Train staff on HIPAA regulations.
  • Liaise with top hospital administration to attain clearance for international patient prior to surgery and maintain anonymity of high profile patients.
  • Direct and ensure the development, implementation and evaluation of radiology services.
  • Negotiate all clinical service contracts including rehabilitation, laboratory, radiology and pharmacy for both independent living and the health center.
  • Translate business requirements into software change requests to ERP application developers.
  • Utilize this flexible reporting and analysis system to identify and document future ERP system requirements.
  • Design and engineer station sortation layout to maximize productivity and to integrate new home delivery process in station during holiday season.

Administrative Operations Manager Job Description

Between the years 2018 and 2028, administrative operations manager jobs are expected to undergo a growth rate described as "as fast as average" at 6%, according to the Bureau of Labor Statistics. So if the thought "should I become an administrative operations manager?" Has crossed your mind, maybe you should take the growth rate into account. In addition, the number of administrative operations manager opportunities that are projected to become available by 2028 is 150,600.

An administrative operations manager annual salary averages $58,648, which breaks down to $28.2 an hour. However, administrative operations managers can earn anywhere from upwards of $39,000 to $87,000 a year. This means that the top-earning administrative operations managers make $41,000 more than the lowest-earning ones.

Once you've become an administrative operations manager, you may be curious about what other opportunities are out there. Careers aren't one size fits all. For that reason, we discovered some other jobs that you may find appealing. Some jobs you might find interesting include a manager, center operations, general manager of operations, assistant manager of operations, and assistant business manager.

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5 Administrative Operations Manager Resume Examples

Administrative Operations Manager Skills and Personality Traits

We calculated that 10% of Administrative Operations Managers are proficient in Payroll, Customer Service, and Oversight. They’re also known for soft skills such as Management skills, Problem-solving skills, and Time-management skills.

We break down the percentage of Administrative Operations Managers that have these skills listed on their resume here:

  • Payroll, 10%

    Identified, reviewed, and approved manual calculations for special payroll and benefits requirements; coordinated supplemental payrolls.

  • Customer Service, 7%

    Enhanced customer satisfaction and retention by developing and executing customer service strategies such as on-site training and 24-hour customer service availability.

  • Oversight, 7%

    Provide oversight for submission and approval of all delivery contracts for Professional services.

  • Project Management, 7%

    Project management including fiscal administration, resource allocation & direction; supply chain management.

  • Direct Reports, 6%

    Provide administrative support to Relationship Managers and their direct reports.

  • Human Resources, 6%

    Developed policy and procedures manual, served as human resources and information technology liaison, and provided benefits administration.

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Some of the skills we found on administrative operations manager resumes included "payroll," "customer service," and "oversight." We have detailed the most important administrative operations manager responsibilities below.

  • Arguably the most important personality trait for an administrative operations manager to have happens to be management skills. An example from a resume said this about the skill, "top executives must shape and direct the operations of an organization" Additionally, other resumes have pointed out that administrative operations managers can use management skills to "prepared all financial reports for senior management. "
  • Another commonly found skill for being able to perform administrative operations manager duties is the following: problem-solving skills. According to a administrative operations manager resume, "top executives need to identify and resolve issues within an organization." Check out this example of how administrative operations managers use problem-solving skills: "general hr functions to include payroll, benefits coordinator, and bookkeeper accounting scheduler customer resolutions specialist inventory and records keeper"
  • Administrative operations managers are also known for time-management skills, which can be critical when it comes to performing their duties. An example of why this skill is important is shown by this snippet that we found in a administrative operations manager resume: "top executives do many tasks at the same time, typically under their own direction, to ensure that their work gets done and that they meet their goals." We also found this resume example that details how this skill is put to the test: "staff management, insuring deadlines are met on projects, payroll, trainer preparations and scheduling of clients. "
  • An administrative operations manager responsibilities sometimes require "communication skills." The responsibilities that rely on this skills are shown by this resume excerpt: "top executives must be able to communicate clearly and persuasively" This resume example shows how this skill is used by administrative operations managers: "installed and maintained computer system and telecommunication configurations for each employee. "
  • Another common skill for an administrative operations manager to be able to utilize is "leadership skills." Top executives must be able to lead an organization successfully by coordinating policies, people, and resources. An administrative operations manager demonstrated the need for this skill by putting this on their resume: "provided meeting management services and event planning expertise for mta leadership and in-service staff retreats. "
  • See the full list of administrative operations manager skills.

    After discovering the most helpful skills, we moved onto what kind of education might be helpful in becoming an administrative operations manager. We found that 62.3% of administrative operations managers have graduated with a bachelor's degree and 11.6% of people in this position have earned their master's degrees. While most administrative operations managers have a college degree, you may find it's also true that generally it's possible to be successful in this career with only a high school degree. In fact, our research shows that one out of every seven administrative operations managers were not college graduates.

    Those administrative operations managers who do attend college, typically earn either a business degree or a accounting degree. Less commonly earned degrees for administrative operations managers include a management degree or a computer science degree.

    Once you've obtained the level of education you're comfortable with, you might start applying to companies to become an administrative operations manager. We've found that most administrative operations manager resumes include experience from U.S. Bank, College Hunks Hauling Junk and Moving, and HMSHost. Of recent, U.S. Bank had 5 positions open for administrative operations managers. Meanwhile, there are 4 job openings at College Hunks Hauling Junk and Moving and 4 at HMSHost.

    But if you're interested in companies where you might earn a high salary, administrative operations managers tend to earn the biggest salaries at Riverbed Holdings, Inc., Atlantic Capital Bank, and Reed Smith. Take Riverbed Holdings, Inc. for example. The median administrative operations manager salary is $119,233. At Atlantic Capital Bank, administrative operations managers earn an average of $99,649, while the average at Reed Smith is $96,572. You should take into consideration how difficult it might be to secure a job with one of these companies.

    View more details on administrative operations manager salaries across the United States.

    Some other companies you might be interested in as a administrative operations manager include United States Army Corps of Engineers, FedEx, and Amazon. These three companies were found to hire the most administrative operations managers from the top 100 U.S. educational institutions.

    The industries that administrative operations managers fulfill the most roles in are the education and non profits industries. But the highest administrative operations manager annual salary is in the real estate industry, averaging $77,011. In the hospitality industry they make $76,033 and average about $66,982 in the technology industry. In conclusion, administrative operations managers who work in the real estate industry earn a 55.6% higher salary than administrative operations managers in the health care industry.

    The three companies that hire the most prestigious administrative operations managers are:

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    What Manager, Center Operationss Do

    The duties of a manager of center operations depend on one's industry of employment. Typically, their responsibilities revolve around overseeing business operations, setting targets, assessing the workforce's performance, and performing corrective measures on any issues or concerns. Moreover, there are also instances where they have to produce progress reports, devise strategies for optimal business performance, delegate tasks, and even manage the budget. As a manager, it is crucial to lead and encourage the team to reach goals and sales targets while implementing the company's policies and regulations.

    We looked at the average administrative operations manager annual salary and compared it with the average of a manager, center operations. Generally speaking, managers, center operations receive $2,411 higher pay than administrative operations managers per year.

    While their salaries may differ, one common ground between administrative operations managers and managers, center operations are a few of the skills required in each craft. In both careers, employees bring forth skills like project management, direct reports, and powerpoint.

    These skill sets are where the common ground ends though. An administrative operations manager responsibility is more likely to require skills like "payroll," "customer service," "oversight," and "human resources." Whereas a manager, center operations requires skills like "infrastructure," "osha," "standard operating procedure," and "quality standards." Just by understanding these different skills you can see how different these careers are.

    Managers, center operations tend to make the most money in the manufacturing industry by averaging a salary of $68,400. In contrast, administrative operations managers make the biggest average salary of $77,011 in the real estate industry.

    On average, managers, center operations reach similar levels of education than administrative operations managers. Managers, center operations are 0.3% less likely to earn a Master's Degree and 0.3% more likely to graduate with a Doctoral Degree.

    What Are The Duties Of a General Manager Of Operations?

    General managers of operations are employed to oversee the overall operations of businesses. Their responsibilities include the improvement of the efficiency of the operations and overall management. They coordinate the primary performance goals for direct reporting functions and set the strategies for the organization. It is their responsibility to communicate strategy as well as results to employees. They also engage with the corporate officers in the strategic planning and development of the organization or enterprise.

    Next up, we have the general manager of operations profession to look over. This career brings along a higher average salary when compared to an administrative operations manager annual salary. In fact, general managers of operations salary difference is $30,874 higher than the salary of administrative operations managers per year.

    A similarity between the two careers of administrative operations managers and general managers of operations are a few of the skills associated with both roles. We used resumes from both professions to find that both use skills like "payroll," "customer service," and "oversight. "

    But both careers also use different skills, according to real administrative operations manager resumes. While administrative operations manager responsibilities can utilize skills like "project management," "powerpoint," "administrative operations," and "administrative functions," some general managers of operations use skills like "develop team," "continuous improvement," "personnel processes," and "training programs."

    On the topic of education, general managers of operations earn similar levels of education than administrative operations managers. In general, they're 1.1% less likely to graduate with a Master's Degree and 0.3% more likely to earn a Doctoral Degree.

    How an Assistant Manager Of Operations Compares

    An assistant operations manager is responsible for supervising staff performance and operation processes under the guidance of an operations manager. The assistant operations manager ensures the efficiency and accuracy of project management to boost client satisfaction, drive revenues, and achieve the company's objectives and profitability goals. They also help with developing strategic procedures to increase productivity and identify business opportunities to build a strong company reputation. An assistant operations manager must have excellent communication and leadership skills, especially when meeting with existing and potential clients, close partnerships, and lead teams towards project goals.

    Let's now take a look at the assistant manager of operations profession. On average, these workers make lower salaries than administrative operations managers with a $2,980 difference per year.

    While looking through the resumes of several administrative operations managers and assistant managers of operations we discovered that both professions have similar skills. These similarities include skills such as "direct reports," "human resources," and "financial reports," but they differ when it comes to other required skills.

    There are many key differences between these two careers as shown by resumes from each profession. Some of those differences include the skills required to complete responsibilities within each role. As an example of this, an administrative operations manager is likely to be skilled in "payroll," "customer service," "oversight," and "project management," while a typical assistant manager of operations is skilled in "sales floor," "front end," "cash handling," and "store associates."

    Additionally, assistant managers of operations earn a higher salary in the finance industry compared to other industries. In this industry, they receive an average salary of $65,818. Additionally, administrative operations managers earn an average salary of $77,011 in the real estate industry.

    When it comes to education, assistant managers of operations tend to earn similar education levels than administrative operations managers. In fact, they're 4.8% less likely to earn a Master's Degree, and 0.1% less likely to graduate with a Doctoral Degree.

    Description Of an Assistant Business Manager

    Assistant business managers perform the liaising of clients. The managers prepare presentations, maintain calendars, update company records, and write reports. They find solutions to the issues raised by their customers and complete the other tasks given to them. It is their responsibility to oversee the support services of organizations. They supervise office staff and administrative assistants. Also, they set the deadlines for corporate goals other than the budget and work schedules. Skills in leadership, communication, and business management are necessary for this job.

    Now, we'll look at assistant business managers, who generally average a higher pay when compared to administrative operations managers annual salary. In fact, the difference is about $15,652 per year.

    While their salaries may vary, administrative operations managers and assistant business managers both use similar skills to perform their jobs. Resumes from both professions include skills like "customer service," "human resources," and "financial reports. "

    While some skills are shared by these professions, there are some differences to note. "payroll," "oversight," "project management," and "direct reports" are skills that have shown up on administrative operations managers resumes. Additionally, assistant business manager uses skills like yardi, market research, sales associates, and resident functions on their resumes.

    In general, assistant business managers make a higher salary in the retail industry with an average of $71,853. The highest administrative operations manager annual salary stems from the real estate industry.

    The average resume of assistant business managers showed that they earn similar levels of education to administrative operations managers. So much so that the likelihood of them earning a Master's Degree is 1.1% less. Additionally, they're more likely to earn a Doctoral Degree by 0.1%.