Pharmacy Operations Manager
Administrative operations officer job in Dublin, OH
Where state and federal laws/regulations allow, accountable for performing day-to-day non-clinical pharmacy operations, administrative activities; Ensures efficient pharmacy workflow and a positive patient experience. Serves as a full-time certified pharmacy technician.
Responsible for operating pharmacy systems to obtain patient and drug information and process prescriptions. Under the supervision of a pharmacist, supervising pharmacy technicians and pharmacy cashiers within the guidelines of authorized company policies, laws, regulations and business ethics.
Responsible for the selection, scheduling, and development of pharmacy technician personnel. Leads training, coaching, and performance management of pharmacy technicians. Makes decisions regarding performance management including discipline and termination.
Customer Experience
Engages customers and patients by greeting them and offering assistance with products and services. Resolves customer complaints, helps respond to customers' requests in a timely manner and answers non-clinical questions to ensure a positive customer experience. Models and shares customer service best practices.
Develops strong relationships with customers by anticipating customer needs and proactively offering services to provide the best experience possible when using the pharmacy. Enhances customer experience by increasing focus on healthcare services.
Operations
Responsible for assisting pharmacist in the delivery of patient care including patient registration, prescription data entry, preparation of medications for patients, counting, and verifying (where allowed by law). Completes patient and physician calls under the supervision of a pharmacist (where allowed by law). Under the supervision of a pharmacist assists with healthcare service offerings including administering vaccines, health screenings, and any health services allowed by law.
Within the guidelines of authorized company policies, state and federal laws/regulations, exercises independent judgment to delegate, direct, and assign non-clinical work in the pharmacy. Ensures tasks are completed on-time and holds others accountable for efficient workflow.
At the direction of the Pharmacy Manager or pharmacist, prepares, and files reports and records required by the company and various government agencies.
Manages core pharmacy workflow and drives excellence in pharmacy operations. Coordinates and organizes pharmacy daily schedule of activities. Recommends allocation of pharmacy hours. Assures the pharmacy is clean, neat, orderly, and stocked with adequate supplies.
Under the direction of the pharmacist, exercises independent judgment to ensure compliance and execution of all business administrative activities and pharmacy inventory management tasks that do not require pharmacist licensure. Manages annual inventory preparation.
Accountable for completion of non-clinical patient calls.
Drives new technology/ process roll out, champions change and engages team around action planning. Assures proper operation and maintenance of pharmacy department equipment. In collaboration with Pharmacy Manager, responsible for recordkeeping and ensuring security safeguards are in-place.
Under supervision of the pharmacist, strictly adheres to the Walgreen Co. policy regarding Good Faith Dispensing during all applicable prescription-dispensing activities and understands their role in ensuring that the elements of Good Faith Dispensing are met.
Maintains and applies knowledge of Company asset protection techniques. Supports Pharmacy Manager with diversion monitoring and reports any concerns that would compromise the security of the pharmacy to the Pharmacy Manager.
Communicates prescription errors to the accountable pharmacist, and adheres to Company policies and procedures in relation to pharmacy errors and the Continuous Quality Improvement Program.
Ensures the accurate processing of insurance claims to resolve customer issues and prevent payment rejections. Follows-up with insurance companies as well as medical providers and conducts or participates in 3rd party audit.
Assists and supports Store Manager and Pharmacy Manager in analyzing and seeking to improve pharmacy financials, operational quality and customer service.
Manages Community Outreach Portal and coordinates and, at the direction of the Pharmacy Manager, assigns pharmacists to off-site immunization clinics and community events. Builds and sustains relationships with retail partnerships.
People & Performance Management
Leads performance management of technicians including making decisions and recommendations regarding discipline and termination. Follows constructive discipline policy to discipline, suspend, terminate or effectively recommend the same. Uses constructive discipline policy to ensure pharmacy technicians are compliant with state and federal laws. Holds technician accountable for attendance and timeliness. Maintains and improves performance of pharmacy through team member engagement and action planning.
Accountable for technician hiring, on-boarding, training, and scheduling. Monitors and holds pharmacy technicians accountable for timely training completion. Follows established policies and procedures set by the company for scheduling and training.
Accountable for identifying gaps in pharmacy operations knowledge among team members and supporting those team members in their training, either through hands-on training or assignment of learning modules.
Assists Pharmacy Manager in monitoring that all pharmacy and team member licensures, registrations and certifications are active and in good standing/ compliant with all regulatory and legal requirements. Leverages Walgreens resources such as Walgreens Online Verification System to assist in documenting licensure status.
Ensures proper procedures are followed for selection, recruitment, record retention, and training as required by Company policy and local, state and federal laws.
Training & Personal Development
Maintains PTCB certification through the designated PTCB training program and/or state required certification/registration.
Maintains and enhances current knowledge and skills related to pharmacy and healthcare.
Obtains necessary certifications, education credits and training such as LTMP e-modules as required by the Company. Follows performance improvement plans offered by Pharmacy Manager.
Seeks professional development by monitoring one's own performance, solicits for constructive feedback, and leverages Healthcare Supervisor as mentor and coach.
Communication
Communicates with pharmacy team, relaying messages from the support center or other key emails as required.
Participates in key store/pharmacy meetings, including 5-minute meetings and weekly check-ins with the Store Manager
Basic Qualifications
High School Diploma, GED, or equivalent.
PTCB or ExCPT certification (except in Puerto Rico).
Has one year of work experience as a pharmacy technician in a retail or hospital setting.
Must be fluent in reading, writing, and speaking English (except in Puerto Rico).
Requires willingness to work flexible schedule, including evening and weekend hours.
Willingness to obtain active immunization certification within 90 days of hire (except in Community Specialty Pharmacy and Health System Pharmacy locations)
Preferred Qualifications
Previous people management/ leadership experience.
Previous work experience with Walgreens with an Exceeding Expectation on last performance evaluation.
We will consider employment of qualified applicants with arrest and conviction records.
This information is being provided to promote pay transparency and equal employment opportunities at Walgreens. The current salary range for this position is $22.50 per hour - $31.00 per hour. The actual hourly salary within this range that you will be offered will depend on a variety of factors including geography, skills and abilities, education, experience and other relevant factors. This role will remain open until filled. To review benefits, please click here jobs.walgreens.com/benefits. If you are applying on a job board or unable to click on the link, please copy and paste this URL into your browser jobs.walgreens.com/benefits
Salary Range: Hourly
Operations Manager - Charlotte/Raleigh
Remote administrative operations officer job
This position is responsible for leading Equipment Technicians, within the assigned geography and to drive the entire installation process of capital equipment and work in conjunction with all Henry Schein divisions that impact the installation process, to deliver superior customer experience by planning and project managing the installation of capital equipment. This position will be responsible for managing the post-order procurement process for dental equipment and supplies and for ensuring the team is tracking to the quarterly/annual Risk and Opportunity (RO) targets. Ensure installations are coordinated, internally and externally in accordance with our policies and procedures, for the timely delivery and installation of dental equipment. Collaborate with sales leadership to execute corporate, national and district strategy, along with sales and operations business, field compliance and strategic customer initiatives. Work in partnership with the internal governance team to ensure inventory integrity. Ensure the assigned geography is properly staffed and trained to meet customer needs.
KEY RESPONSIBILITIES:
Manges the entire district installation process by working with the assigned Equipment Specialist(s) to determine the appropriate installation dates and ensure all projects are current and on track with quarterly / annual RO. Leads the coordination of all installation date changes that may occur during the planning process.
Responsible for Equipment Planning Meetings (EPM) for assigned market to provide updates to the team and ensure customers are notified for all scheduling.
Ensures that all preparation prior to start of weekly EPMs is complete, which includes scheduling customers; inputting current estimated shipping details and notes into internal software systems; daily/weekly adjustment of projected installation dates; manages the solutioning of credit issues; validates ‘Order Terms' compliance prior to installation; and works directly with 3PL (or respective Henry Schein facilities) to ensure equipment is staged for delivery.
Handles daily invoicing per the order terms upon delivery / installation of equipment, including ensuring all credit and financial approvals are in place and handles escalations as required.
Communicates directly with Equipment Specialists to ensure alignment with order status and forecasted projections/commitments as needed.
Provides financial accounting with proper proof of delivery documents for entered equipment orders based on audit sent by the Financial Inventory Team. Verifies with Equipment Service Technician(s) and local management for revenue recognition.
Holds all TSMs in assigned geography accountable for effectively utilizing project management tools as required.
Ensures a high level of customer experience and overall KPI results in the assigned geography.
Work closely with the Strategic Accounts team to manage assigned accounts.
Ensure technicians are held accountable for accurate and timely completion and close out of work orders and RMAs. Partner with the Area Technical Trainers for all technical training requirements, and additional KPI metrics as required.
Manage and resolve TSM issues and concerns in a professional and diplomatic manner, supporting these issues with appropriate documentation and requesting the assistance of Human Resources when necessary. Recognize team members, hold technicians accountable, regularly coach and counsel technicians towards attaining performance and career goals and ensuring there is appropriate focus on high potential talent.
Responsible for Equipment Technician hiring, onboarding, professional development planning, certification completion and continued training.
Attend all necessary industry meetings, customer meetings and corporate meetings as required by the business.
Participates in special projects and performs other duties as required.
Acts as back up for colleagues in other markets.
SPECIFIC KNOWLEDGE & SKILLS:
Ability to manage installations and post-procurement processes
Intermediate troubleshooting skills
Proven ability to work with confidential information
Independent self-starter
Intermediate computer skills
Understanding and ability to explain HSD specific dental plans
General understanding of the trades (plumbing, electrical, construction, etc.)
Firm understanding of all company policies and local government regulations
GENERAL SKILLS & COMPETENCIES:
Strong management skills and ability to attract, retain, motivate and develop team members for high performance
Excellent verbal and written communication skills and ability to resolve disputes effectively
Strong presentation and public speaking skills
Strong decision making, analysis and problem solving skills with ability to multi-task
Understand and act on financial information that may contribute to business profitability
Ability to manage successful projects, manage risks, costs, time and project teams
Lead team to achieve company goals in effective ways
Strong planning and organizational skills and techniques
Communicate effectively with management
Good negotiating skills
Build relationships, understand organizational complexities and manage conflict
Broad professional and managerial skills with an understanding of industry practices and company policies and procedures
MINIMUM WORK EXPERIENCE:
Typically 7 or more years of increasing responsibility and complexity in terms of any applicable professional experience; first-level manager.
PREFERRED EDUCATION:
Typically a Bachelor's Degree or global equivalent in related discipline. Master's degree or global equivalent a plus.
TRAVEL / PHYSICAL DEMANDS:
Travel typically less than 10%. Office environment. No special physical demands required.
Henry Schein, Inc. is an Equal Employment Opportunity Employer and does not discriminate against applicants or employees on the basis of race, color, religion, creed, national origin, ancestry, disability that can be reasonably accommodated without undue hardship, sex, sexual orientation, gender identity, age, citizenship, marital or veteran status, or any other legally protected status.
For more information about career opportunities at Henry Schein, please visit our website at: ***************************
Fraud Alert
Henry Schein has recently been made aware of multiple scams where unauthorized individuals are using Henry Schein's name and logo to solicit potential job seekers for employment.
Please be advised that Henry Schein's official U.S. website is
*******************
. Any other format is not genuine. Any jobs posted by Henry Schein or its recruiters on the internet may be accessed through Henry Schein's on-line "career opportunities" portal through this official website. Applicants who wish to seek employment with Henry Schein are advised to verify the job posting through this portal.
No money transfers, payments of any kind, or credit card numbers, will EVER be requested from applicants by Henry Schein or any recruiters on its behalf, at any point in the recruitment process.
Auto-ApplyTitle Operations Manager
Remote administrative operations officer job
At Stewart, we know that success begins with great people. As a Stewart employee, you'll be joining a company that was named a 2024-2025 Best Company to Work For by U.S. News & World Report, and a 2025 Top Workplace by USA Today. We are committed to helping you own, develop, and nurture your career. We invest in your career journey because we understand that as you grow, so does our company. And our priority is smart growth - by attaining the best people, investing in tools and resources that enable success, and creating a better home for all.
You will be part of an inclusive work environment that reflects the customers we serve. You'll be empowered to use your unique experiences, passion and skills to help our company and the communities we serve constantly evolve and improve. Together, we can achieve our vision of becoming the premier title and real estate services company.
Stewart is a global real estate services company, providing title insurance, settlement, underwriting, and lender services through our family of companies. To learn more about Stewart, visit stewart.com/about.
More information can be found on stewart.com. Get title industry information and insights at stewart.com/insights. Follow Stewart on Facebook @StewartTitleCo, on Instagram @StewartTitleCo and on LinkedIn @StewartTitle
Job Description
Job Summary
Provides Nationwide title services. Responsible for supporting real estate transactions by overseeing operational functions related to providing title services to customers.
Job Responsibilities
Manages and leads teams who perform a wide range of duties related to title operations, provide support to branches to clear title, and focuses on customers
Partners with and acts as a liaison between groups such as Examining and Underwriting to ensure that compliance, policy adherence, production goals, and timelines are met
Manages individual contributors and/or supervisors
Accountable for the performance and results of a team within area of specialty
Assesses departmental priorities to address resource and operational challenges
Decisions and problem solving are guided by policies, procedures and department plan; receives guidance from senior leaders
Applies understanding of the business and how own area integrates with others to achieve departmental objectives
Reviews the team's ability to achieve service, quality and timeliness of objectives
Identifies and solves technical and operational problems; understands broader impact across the department
Manages one or more generally related teams; adapts department plans and priorities to meet short-term service and/or operational objectives
Performs all other duties as assigned by management
Education
Bachelor's degree in relevant field preferred
Experience
Typically requires 8+ years of related work experience
Equal Employment Opportunity Employer
Stewart is committed to ensuring that its online application process provides an equal employment opportunity to all job seekers, including individuals with disabilities. If you have a disability and need assistance or an accommodation in the application process, please contact us by email at *******************.
Benefits
Stewart offers eligible employees a competitive benefits package that includes, but is not limited to a variety of health and wellness insurance options and programs, paid time off, 401(k) with company match, employee stock purchase program, and employee discounts.
Auto-ApplyManager, LMS Administration and Operations (Princeton, Hybrid)
Remote administrative operations officer job
The Manager, LMS Operations & Administration position works as part of the U.S. Ethics & Compliance Training & Documentation team to lead all components of our Learning Management System (LMS) including all non-GxP assignments and audience management, curriculum management, reporting, and tier one trouble shooting. The Manager, LMS Operations & Administration will partner with all levels of Management in both business and technology groups to advance and deliver a variety of planned and ad-hoc training initiatives. This position will have direct oversight of two Contracted Workers.
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+ Responsible for the operational oversight of all LMS activities including but not limited to:
+ Partner with internal LMS Support Team to perform needs assessments and analysis on platform operations to ensure organizational needs are being met. Leads the incorporation, socialization, and training of resulting LMS improvements.
+ Owns all non-GxP LMS usage workflows and processes with business owners for suitability/fit; suggests and implements alternatives as needed
+ Regularly perform reviews of existing training curricula, identify gaps in course assignments and implement necessary changes.
+ Create, maintain, and run scheduled as well as custom reports, in a timely manner, as designated for analysis and decision making. Create new reports as requested.
+ Assist in managing external vendors, suppliers, and internal business partners as needed with a continuous improvement mindset.
+ Partner across departments as necessary to initiate timely and compliant learning initiatives
+ Continually enhance our methods and materials based on best practices in the industry, emerging technologies, vendor resources and products, business unit requirements and expectations, and feedback from customers, trainers and associates.
+ Ensure operational alignment across OAPI/OPDC learning community
+ Develop and deliver LMS platform training when required.
+ Oversee the work of two remote-based contracted resources.
+ Represent Field Training and Development's unique needs at governance and committee meetings/working groups
**Qualifications/ Required**
Knowledge/ Experience and Skills:
+ Bachelors degree in related field, or equivalent experience and demonstrated skills and abilities
+ 5+ years of Learning Management System (LMS) experience
+ Advanced working knowledge of LearnShare LMS
+ Understanding of current approaches in applying technology in learning solutions and experience implementing e-Learning and web-based programs.
+ Strong technical acumen; proficiency in Microsoft Office 365, SCORM; experience with Tin Can/xAPI, LRS's, and general technical troubleshooting
+ Ability to work in a fast-paced environment and be comfortable with consistent change
+ Detail-oriented with strong organizational skills
+ Strong written and verbal communication skills
+ Ability to prioritize and manage multiple responsibilities at once
+ Positive can-do attitude; always willing to learn
+ Strong analytical/technical skills
+ Comfortable with data management/data manipulation
+ Resiliency and tolerance of ambiguity
**Preferred:**
+ Experience in pharmaceuticals/medical devices or other regulated industry
+ Embody a customer service mentality as you communicate and support field sales teams
+ Experience leading Contract Workers remotely
Educational Qualifications
+ Bachelors degree in related field, or equivalent experience and demonstrated skills and abilities
**Competencies**
**Accountability for Results -** Stay focused on key strategic objectives, be accountable for high standards of performance, and take an active role in leading change.
**Strategic Thinking & Problem Solving -** Make decisions considering the long-term impact to customers, patients, employees, and the business.
**Patient & Customer Centricity -** Maintain an ongoing focus on the needs of our customers and/or key stakeholders.
**Impactful Communication -** Communicate with logic, clarity, and respect. Influence at all levels to achieve the best results for Otsuka.
**Respectful Collaboration -** Seek and value others' perspectives and strive for diverse partnerships to enhance work toward common goals.
**Empowered Development -** Play an active role in professional development as a business imperative.
Minimum $104,640.00 - Maximum $156,400.00, plus incentive opportunity: The range shown represents a typical pay range or starting pay for individuals who are hired in the role to perform in the United States. Other elements may be used to determine actual pay such as the candidate's job experience, specific skills, and comparison to internal incumbents currently in role. Typically, actual pay will be positioned within the established range, rather than at its minimum or maximum. This information is provided to applicants in accordance with states and local laws.
**Application Deadline** : This will be posted for a minimum of 5 business days.
**Company benefits:** Comprehensive medical, dental, vision, prescription drug coverage, company provided basic life, accidental death & dismemberment, short-term and long-term disability insurance, tuition reimbursement, student loan assistance, a generous 401(k) match, flexible time off, paid holidays, and paid leave programs as well as other company provided benefits.
Come discover more about Otsuka and our benefit offerings; ********************************************* .
**Disclaimer:**
This job description is intended to describe the general nature and level of the work being performed by the people assigned to this position. It is not intended to include every job duty and responsibility specific to the position. Otsuka reserves the right to amend and change responsibilities to meet business and organizational needs as necessary.
Otsuka is an equal opportunity employer. All qualified applicants are encouraged to apply and will be given consideration for employment without regard to race, color, sex, gender identity or gender expression, sexual orientation, age, disability, religion, national origin, veteran status, marital status, or any other legally protected characteristic.
If you are a qualified individual with a disability or a disabled veteran, you may request a reasonable accommodation, if you are unable or limited in your ability to apply to this job opening as a result of your disability. You can request reasonable accommodations by contacting Accommodation Request (EEAccommodations@otsuka-us.com) .
**Statement Regarding Job Recruiting Fraud Scams**
At Otsuka we take security and protection of your personal information very seriously. Please be aware individuals may approach you and falsely present themselves as our employees or representatives. They may use this false pretense to try to gain access to your personal information or acquire money from you by offering fictitious employment opportunities purportedly on our behalf.
Please understand, Otsuka will **never** ask for financial information of any kind or for payment of money during the job application process. We do not require any financial, credit card or bank account information and/or any payment of any kind to be considered for employment. We will also not offer you money to buy equipment, software, or for any other purpose during the job application process. If you are being asked to pay or offered money for equipment fees or some other application processing fee, even if claimed you will be reimbursed, this is not Otsuka. These claims are fraudulent and you are strongly advised to exercise caution when you receive such an offer of employment.
Otsuka will also never ask you to download a third-party application in order to communicate about a legitimate job opportunity. Scammers may also send offers or claims from a fake email address or from Yahoo, Gmail, Hotmail, etc, and not from an official Otsuka email address. Please take extra caution while examining such an email address, as the scammers may misspell an official Otsuka email address and use a slightly modified version duplicating letters.
To ensure that you are communicating about a legitimate job opportunity at Otsuka, please only deal directly with Otsuka through its official Otsuka Career website ******************************************************* .
Otsuka will not be held liable or responsible for any claims, losses, damages or expenses resulting from job recruiting scams. If you suspect a position is fraudulent, please contact Otsuka's call center at: ************. If you believe you are the victim of fraud resulting from a job recruiting scam, please contact the FBI through the Internet Crime Complaint Center at: ******************* , or your local authorities.
Otsuka America Pharmaceutical Inc., Otsuka Pharmaceutical Development & Commercialization, Inc., and Otsuka Precision Health, Inc. ("Otsuka") does not accept unsolicited assistance from search firms for employment opportunities. All CVs/resumes submitted by search firms to any Otsuka employee directly or through Otsuka's application portal without a valid written search agreement in place for the position will be considered Otsuka's sole property. No fee will be paid if a candidate is hired by Otsuka as a result of an agency referral where no pre-existing agreement is in place. Where agency agreements are in place, introductions are position specific. Please, no phone calls or emails.
Correspondent Operations Manager
Remote administrative operations officer job
With over 25 years of experience, JMAC Lending has established itself as a leader in the industry. We pride ourselves on our innovative products, outstanding service, and unwavering commitment to supporting our partners in growing their businesses. Our culture revolves around surpassing conventional market options, positioning us as the preferred lender for our clients. Our team boasts impressive credentials and participates in ongoing education to blend knowledge with experience seamlessly. Built on a foundation of the highest ethical standards, our company excels in delivering competitive product pricing for wholesale and correspondent lending to our valued clients.
The Opportunity:
The Mortgage Correspondent Channel Operations Manager plays a pivotal role in enhancing and streamlining all operational functions within the correspondent lending arena. This position guarantees that our correspondent partners, internal teams, and various business units work seamlessly together, adhere to regulatory standards, and provide an outstanding experience from loan purchase to post-closing. Acting as the key link between correspondent clients and all operational departments-including underwriting, funding, closing, post-closing, compliance, quality control, and secondary marketing-as well as corporate leadership, the manager is dedicated to fostering operational excellence and driving profitability.
This is a Full-Time/Remote opportunity offering competitive pay ranging from $100,000 to $150,000 annually plus bonus.
Operational Oversight
Supervise the daily operations of our correspondent lending channel, which includes loan delivery, purchasing, funding, and post-closing activities.
Drive innovation and enhancement of operational workflows to elevate efficiency, accuracy, and turnaround times.
Maintain vigilant oversight of the loan pipeline and purchasing timelines to ensure we consistently meet our service-level agreements (SLAs).
Correspondent Partner Management
Serve as the main operational liaison for correspondent lenders, addressing escalations, resolving challenges, and fostering robust business relationships.
Facilitate the onboarding of new correspondent partners, ensuring thorough setup, training, and compliance alignment.
Ensure transparent and proactive communication with all operational departments-including underwriting, funding, closing, post-closing, compliance, quality control, and secondary marketing-to promote synchronization, timely issue resolution, and efficient loan processing.
Evaluate partner performance, monitor delivery quality, and ensure adherence to investor guidelines.
Process Improvement & Compliance
Collaborate with the compliance and quality control teams to guarantee compliance with agency, investor, and regulatory standards.
Identify operational bottlenecks, implement technological solutions, and propose policy enhancements to optimize processes.
Perform regular reviews and audits to maintain data integrity and reduce purchase suspense conditions.
Cross-Functional Collaboration
Collaborate with all relevant operational and business units to ensure alignment with credit policies, product offerings, and service standards.
Work with IT and systems teams to enhance platform functionality for correspondent users.
Team Leadership
Lead and mentor the operations team supporting the correspondent channel, offering training, guidance, and feedback on performance.
Set clear performance metrics, monitor outcomes, and ensure accountability throughout the team.
Requirements
At least 5 to 7 years of experience in mortgage banking operations, including a minimum of 3 years focusing on correspondent lending or investor relations.
Deep understanding of agency guidelines (including Fannie Mae, Freddie Mac, FHA, VA, and USDA) along with correspondent lending requirements.
Demonstrated expertise in loan purchasing, delivery, and post-closing procedures.
Outstanding organizational, analytical, and problem-solving abilities.
Skilled in utilizing mortgage LOS platforms and secondary delivery systems.
Exceptional communication skills with a strong aptitude for relationship management.
Benefits
Perks with JMAC Lending:
Comprehensive Health Care Plan, offering Medical, Dental & Vision coverage
Life Insurance coverage, including Basic, Voluntary & AD&D options
Generous Paid Time Off, including Vacation & Holidays
Retirement Plan with a 401k contribution
Short Term & Long-Term Disability coverage
Family Leave options for a healthy work-life balance
Access to Wellness Resources to promote your wellbeing
JMAC Lending, Inc. is an Equal Employment Employer. We are committed to workforce diversity. Qualified applicants will receive consideration without regards to age, race, religion, sex, sexual orientation, gender identity or national origin.
DISCLAIMER: JMAC Lending is an evolving company. As such this job description is not necessarily an exhaustive list of all responsibilities, duties, skills, efforts, requirements or working conditions associated with the job. While this is intended to be an accurate reflection of the current job, management reserves the right to revise the job or to require that other or different tasks be performed as assigned.
Auto-ApplyOperations Senior Supervisor -Express Scripts
Remote administrative operations officer job
The Operations Senior Supervisor is responsible for day-to-day operations of a team of technicians, pharmacists and contract workers. Manages and improves productivity and performance standards, plans and directs workflow and project assignments. Responsible for attaining or exceeding production goals for their respective area daily. Conducts hiring, training, and evaluation of front-line team members. Responsible for team's adherence to employment policies and corporate values. Works with the Pharmacy senior leadership team to establish team and site standards and expectations, operational processes and procedures, and the business work plan for the team. Recognizes and recommends operational improvements.
Work Schedule: Shift will be Mon - Thurs 3:30pm - 2:00am
Location: 4600 North Hanley Road; St. Louis, MO 63134
What you will do:
Develop, track and monitor employee's safety, compliance to quality, service and production standards.
Monitor prescription turnaround time so that internal standards and client performance guarantees are met.
Assist Pharmacy senior leadership team in monitoring costs to ensure compliance with cost to fill goals.
Address staff concerns and day to day operational, system, customer service, quality, and professional issues.
Work in production as needed.
Implement programs and process improvements to enhance the level of internal and external customer service provided.
Work with Pharmacy senior leadership team to analyze operations and overall efficiencies of the pharmacy.
Serve as a point of escalation for issues requiring a higher degree of expertise or discretion to resolve.
Represents pharmacy operations in cross-functional meetings and projects.
Other special projects and tasks as assigned.
What you will need:
High school diploma or GED
BA/BS degree preferred.
Minimum of two years operations experience (i.e., pharmacy, warehouse, distribution, production, manufacturing, or engineering)
Must be eligible to maintain a pharmacy technician license issued through the Missouri State Board of Pharmacy throughout time in position.
Demonstrated leadership skills and the ability to effectively develop, train and coach less experienced team members; supervisory experience preferred.
Knowledge of lean or process improvement methodologies
Excellent oral and written communication skills
Ability to adapt in a dynamic work environment, make independent decisions.
Advanced problem-solving skills and the ability to work collaboratively with other departments to resolve complex issues with innovative solutions.
Willingness to work a flexible schedule for peak times.
Monitors daily operations of a unit and actively assists or provides direction to subordinates as required.
May perform, especially in staff or professional groups ongoing operational tasks of organization units (typically not more than 40% of time performing the work supervised)
Ensures that projects are completed on schedule following established procedures and schedules.
General PC knowledge including Microsoft Office, Internet, and email.
Why join us?
Health coverage effective day 1 (including medical, dental, vision)
Holiday Pay and Paid Time Off (PTO)
401K with company match
Tuition reimbursement
Growth Opportunities
Fun, friendly and unique culture - bring your whole self to work every day!
This is an onsite position.
If you will be working at home occasionally or permanently, the internet connection must be obtained through a cable broadband or fiber optic internet service provider with speeds of at least 10Mbps download/5Mbps upload.
About Evernorth Health Services
Evernorth Health Services, a division of The Cigna Group, creates pharmacy, care and benefit solutions to improve health and increase vitality. We relentlessly innovate to make the prediction, prevention and treatment of illness and disease more accessible to millions of people. Join us in driving growth and improving lives.
Qualified applicants will be considered without regard to race, color, age, disability, sex, childbirth (including pregnancy) or related medical conditions including but not limited to lactation, sexual orientation, gender identity or expression, veteran or military status, religion, national origin, ancestry, marital or familial status, genetic information, status with regard to public assistance, citizenship status or any other characteristic protected by applicable equal employment opportunity laws.
If you require reasonable accommodation in completing the online application process, please email: ********************* for support. Do not email ********************* for an update on your application or to provide your resume as you will not receive a response.
The Cigna Group has a tobacco-free policy and reserves the right not to hire tobacco/nicotine users in states where that is legally permissible. Candidates in such states who use tobacco/nicotine will not be considered for employment unless they enter a qualifying smoking cessation program prior to the start of their employment. These states include: Alabama, Alaska, Arizona, Arkansas, Delaware, Florida, Georgia, Hawaii, Idaho, Iowa, Kansas, Maryland, Massachusetts, Michigan, Nebraska, Ohio, Pennsylvania, Texas, Utah, Vermont, and Washington State.
Qualified applicants with criminal histories will be considered for employment in a manner consistent with all federal, state and local ordinances.
Auto-ApplyColumbus Operations Manager
Administrative operations officer job in Columbus, OH
Columbus Operations Manager- On-site
Logan A/C & Heat Services
57 reviews
Columbus, OH
Essential Duties and Responsibilities
Provide daily oversight of the Columbus office, warehouse, and field teams.
Establish and maintain office best practices, policies, and procedures.
Manage day-to-day administrative duties, including accounts receivable/payable, weekly timesheets, and time-off requests.
Facilitate effective communication between departments and all levels of the organization.
Deliver feedback to direct reports and ensure consistency across all reporting levels; recommend disciplinary action when necessary.
Conduct 30-day, 90-day, and annual performance reviews.
Lead training, development, and coaching of the Columbus team.
Analyze and improve processes to increase efficiency and drive growth.
Collaborate with Field Supervisors and Customer Support to resolve escalated customer issues.
Monitor install and maintenance plan goals and drive positive results.
Provide weekly reports to the Director of Operations, the VP of Administration, and the VP of Logistics.
Maintain a clean, organized office and warehouse environment.
Perform all other duties as assigned.
Competencies
Innovation & Initiative - Embraces and applies new ideas and industry best practices.
Commitment - Demonstrates superior reliability and dedication to achieving business goals.
Independence - Works effectively on their own while keeping leadership informed.
Active Listening - Understands perspectives, asks thoughtful questions, and communicates effectively.
Approachability - Builds trust and puts others at ease.
Communication - Responds promptly, clearly, and professionally across all levels.
Confidentiality - Protects sensitive client and company information.
Leadership - Inspires, guides, and organizes others to achieve results.
Alignment with Core Values - Models and promotes company values consistently.
Experience and Requirements
Bachelor's degree in Business Administration or related field preferred.
Minimum of 5 years of management experience.
Strong business and organizational knowledge.
Proven ability to manage conflict and lead with accountability.
Proficiency in Microsoft Office Suite (Excel, Word, Outlook required).
Excellent written and verbal communication skills.
Strong organizational, time management, and detail-oriented.
Demonstrated ability to self-manage and drive results independently.
Qualifications
To be successful in this role, you must be able to:
Perform each essential duty at a high level of accuracy and efficiency.
Lead a diverse team in a fast-paced, multi-tasking environment.
Think critically, solve problems, and adapt to change quickly.
Build a culture of accountability, communication, and collaboration.
Balance strategic leadership with hands-on responsibilities.
Benefits
Competitive salary with performance-based incentives
Health, dental, and vision insurance
401(k) with company match
Paid time off and company holidays
Professional development and training opportunities
Supportive, team-oriented culture with opportunities for growth
To perform this job successfully, an individual must be able to meet the essential duties and requirements. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.
Product Operations Manager
Remote administrative operations officer job
WE'RE LUMA HEALTH.
Needing healthcare can be hard - getting care shouldn't be.
We built Luma Health because we are all patients. We believe it should be easy to see and connect with our doctor. To get the care we need, when we need it.
So, we've created solutions to fix this problem. Our technology makes messaging easier, scheduling appointments more efficient, and it modernizes care delivery from beginning to end.
The Role:
This role is responsible for driving operational excellence and ensuring organizational readiness for new product rollouts. You will act as the central point of coordination between Product, Customer Success, Delivery, Sales, Marketing, Partnerships, and Engineering teams to align communication, processes, and strategy around product development, launches, and ongoing improvements.
What YOU will do at Luma Health:
Drive operational excellence, and readiness for new product rollouts to ensure users and internal teams know about changes/new functionality in the product
Work with Product, Customer Success, Delivery, Sales, Marketing, Partnerships and Engineering teams to create alignment, and improve communication and processes around product development, launch, and iteration
Maintain and update external and internal facing product roadmaps
Identify and surface trends from company data (zendesk tickets, clickup, product usage, etc.)
Build, maintain, and monitor reports, dashboards, and metrics to evaluate opportunities for improvement or risks.
Evangelize with appropriate leadership teams and stakeholders
Consult with the Product Knowledge team (documentation & training) for the content creation process across the product teams as well as surfacing updates around any changes or launches
Coordinate roadmap rituals and own maintaining roadmap assets with the product teams
Collaborate closely with product and design teams to ensure operational team processes are factored into new product development plans and designs, and to integrate solutions to identify user experience issues in upcoming versions
Identify opportunities to improve product quality & user experience
Create and maintain processes for the product team, and between the product team and stakeholders. (i.e. intaking and triaging enhancement requests, and tracking resolution.)
Build frameworks and establish communication rituals to align the product team and ensure organizational awareness.
Facilitate quarterly rituals to update Product Roadmap
Own in-product guide's, tours and product badges
Work with HR, IT and the Product Knowledge team to ensure holistic everboarding at Luma Health for teams that work cross functionally with Product and/or Engineering (including Product, Engineering, Design, Customer Success, Marketing, etc.).
Who YOU Are:
BA/BS Degree required
4+ years of experience in one or more of the following areas: Product Management, Product Operations
Experience in gathering business insights and identifying trends from data
Ability to use data to inform and support critical decisions
SQL skills highly preferred
Demonstrated ability to manage organizational change, including stakeholder communication, enablement, and feedback loops to drive adoption of new tools or processes.
Excellent communication, the ability to engage internal and external customers.
Strategic alignment, able to bring key partners across functions together
Ability to foster collaboration and facilitate teamwork.
Experience with cross functional collaboration and negotiation
Experience evaluating, selecting, and implementing tools (e.g., JIRA, ClickUp, Amplitude, LaunchDarkly) for scaling teams and processes.
Demonstrated ability to create scalable documentation and onboarding programs for internal teams.
Exhibit an entrepreneurial mindset (self-motivated, tenacious, resourceful, no handbook necessary)
Thrive in and have past experience working in fast paced environments
Experience managing up, laterally, and down
Comfortable presenting to executive audiences and translating complexity into clarity.
What Sets You Apart:
Background in B2B applications
Advanced degree (Masters)
Experience building from scratch, navigating ambiguity and changing priorities, and executing independently.
Obsessed with process improvement
Background in healthcare is a strong plus
Know how to adjust your communication style based upon your audience
We Take Care of You!
Competitive Health Benefits: Luma Health covers 99% of the employee and 85% of the dependent premium costs.
Work Life Balance
Flexible Time Off
Wellness Programs
Discounted Perks
401(k) and Company Equity
Pay Transparency Notice: Depending on your work location and experience, the target annual salary for this position can range as detailed below. Full time offers from Luma also include stock options + benefits (including medical, dental, and vision.)
Base Pay Range: $80,000-$110,000 USD
Don't meet every single requirement? At Luma Health we are dedicated to building an inclusive workplace so if you're excited about this role but your past experience doesn't align with every qualification in the job description, we encourage you to apply anyways. You may be just the right candidate for this or other roles.
Luma Health is proud to be an Equal Employment Opportunity and Affirmative Action employer. We believe in order to thrive, businesses need a diverse team and leadership. We welcome every race, religion, color, national origin, sex, sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, or other applicable legally protected characteristics. Everyone is welcome here.
Come join us if you want to make a difference in health care.
Note: we have been made aware of individuals fraudulently claiming to represent Luma Health recruiting. Please note that you will never be asked to submit payment or share financial information to participate in our interview process. All emails from Luma Health will come from "@lumahealth.io" email addresses. Any emails from other email addresses are scams. If you suspect that you've been contacted by a scammer, we recommend you cease all communication with the scammer and contact the FBI Internet Crime Complaint Center. If you'd like to verify the legitimacy of an email you've received from Luma Health recruiting, forward it to *********************.
Auto-ApplyManager, Revenue Operations
Remote administrative operations officer job
Embrace is seeking a hands-on, analytical, and systems-savvy Manager of Revenue Operations to accelerate our go-to-market execution across Sales, Marketing, and Customer Success. Reporting directly to the Chief Revenue Officer, you'll be the connective tissue across our GTM organization, owning our data, systems, and processes to improve sales productivity, forecasting accuracy, and cross-functional alignment.
This role is ideal for an operator who loves building and optimizing. You'll take ownership of our Salesforce and RevOps stack (Salesforce, HubSpot, Gong, LeanData, Apollo, Clay, etc.), streamline how data flows across teams, and deliver the insights that help us run a more predictable, efficient, and high-performing revenue engine.
What You'll Do
Own and optimize our core GTM systems and data stack (Salesforce, HubSpot, Gong, Apollo, Clay, LeanData, and related tools) to enable seamless workflows across Sales, Marketing, and Customer Success.
Partner with GTM leaders to design and manage key operational processes, including forecasting, pipeline reviews, territory design, comp planning, lead routing, and attribution.
Build and maintain standardized dashboards and analytics that provide real-time visibility into pipeline health, pacing, conversion rates, and sales efficiency metrics (Magic Number, Sales Efficiency Ratio, etc.).
Drive data integrity, hygiene, and process enforcement to ensure confidence in our reporting and board-level metrics.
Support Sales Development operations, optimizing prospecting workflows, scoring, and routing to maximize meeting generation.
Collaborate closely with Marketing and Partnership teams to improve campaign measurement, funnel reporting, and attribution.
Partner with Customer Success to enhance renewal visibility, expansion tracking, and NRR reporting.
Serve as a trusted advisor to the CRO and GTM leaders, delivering actionable insights that inform decisions, improve forecasting accuracy, and drive cross-functional alignment.
Continuously evaluate and implement process improvements that increase efficiency and help scale Embrace's revenue engine from $10M to $50M+.
What You'll Bring
5+ years of experience in Revenue Operations, Sales Operations, or GTM Analytics roles in a B2B SaaS environment.
Hands-on expertise with Salesforce (admin-level proficiency required); experience with HubSpot, Gong, LeanData, and similar tools is a strong plus.
Proven ability to design and execute reporting, forecasting, and process frameworks that improve sales productivity and GTM efficiency.
Comfortable building dashboards, analyzing trends, and turning data into actionable insights for leadership.
Experience managing the operational cadence across sales, marketing, and customer success (pipeline reviews, QBRs, board reporting).
Strategic thinker with a builder's mindset. Able to zoom out to system-level design and zoom in to execute details with precision.
Exceptional collaboration and communication skills; confident in driving accountability across teams.
A bias for action, curiosity, and continuous improvement. Thrives in a fast-paced, scaling environment.
Why Join Embrace
As the only user-focused observability solution built on OpenTelemetry, Embrace delivers visibility that starts from the end-user experience and connects all the way down to system performance. We help the world's most innovative brands, including The New York Times, Marriott, Home Depot, Masterclass, and Cameo, deliver flawless digital experiences to millions of users.
Joining Embrace means joining a category-defining company at the forefront of observability innovation. You'll work directly with the CRO, shape the systems and data foundation of our next growth phase, and build a scalable revenue engine for a company on track to 10x its impact.
OTE Range: $150,000 annually (base + bonus). Actual compensation may vary based on experience and skills. Benefits include equity participation and the full suite of Embrace benefits listed on our careers page.
Though Embrace is a remote company, collaboration and connection are key to our culture. Team members should expect occasional travel for company events, onsites, or team working sessions.
Auto-ApplyCyber Operations Manager | Remote, USA
Remote administrative operations officer job
will be fully remote and can be hired anywhere in the continental U.S. The Cyber Operations Manager over Threat Detection & Response is responsible to ensure early and accurate detection, response, and containment for threats directed against our clients. As a technical management role, the ideal candidate possesses deep security knowledge/expertise, previous experience as a security practitioner, systems management and administration experience, proven service management skills, and the ability to attract and retain talent in a challenging market. The position is closely involved in helping to mentor, develop and evaluate employee performance as well as helping with the development and continuous improvement of the Security Operations services.
How you'll make an impact
* Lead 24x7 Threat Detection and Response Analysts providing operational and strategic planning, including fostering innovation, planning projects, and organizing and negotiating the allocation of resources as well managing the day-to-day operations.
* Work closely with customers on reporting, stewardship calls, and in the case of escalations.
* Enforce all policies and procedures, including those for security, disaster recovery, standards, and service provision.
* Drive continuous refinement and improvement of detection and response and incident response processes.
* Oversee the security of Client systems via Advanced Fusion Center (AFC) service.
* Keep current with the latest vendor updates, expansion opportunities, and technology directions, utilized in the Clients environment.
* Collaborate and consult with other Managers on the overall advancement of the Security Operations organization and Optiv in general.
* Direct and drive process and documentation improvement.
* Manage staffing, including recruitment, supervision, scheduling, development, evaluation, and disciplinary actions.
* Develop and maintain an educational environment where the knowledge and performance of the group are constantly advancing.
* Perform staff performance appraisals.
* Ensure timely reporting of security control gaps and vulnerabilities to the customer.
* Prepare reporting of metrics and trending of SLA & KPIs to the customer and client support staff.
* Stay abreast of evolving risks, new developments in the security industry, and industry best practices in risk management, threat analysis, and threat response techniques.
* Attend info security-related events and network with industry peers to inform engineering and operations processes of effective risk mitigation strategies for attacks.
* Oversee team's production of threat intelligence reports that communicate the results of the analyses to the respective audience.
* Responsible for the joint team effort to normalize data from vulnerability assessment, penetration test, incident response, and application security project deliverables.
* Establish and maintain regular written and in-person communications with the organization's executives, other group heads regarding pertinent activities.
* Develop and mentor staff through open communication, training and development opportunities, and performance management processes; build and maintain employee morale and motivation.
* Supervisory Responsibilities: Cyber Operations Manager will report to the Director of Security Operations.
Qualifications for success:
* 12+ years professional IT and Information Security experience
* 5+ years leading technical Threat Detection and Response teams
* 5+ years professional experience in cyber operations centers
* 3+ years professional experience in managed services
* One or more certifications in Security/Networking including Security+, GSEC, GCIA, GCIH, CISSP, CISM, CISA, or other security-specific vendors/product certifications
* Proven ability to make decisions and perform complex problem-solving activities under pressure. Advanced business acumen required.
* Sharp analytical abilities and the ability to make sound decisions quickly are required.
* Deep understanding of SIEM vendors, solutions, and architecture such as LogRhythm, QRadar, Splunk, Exabeam, etc.
* Deep understanding of EDR vendors, solutions, and architecture such as Crowdstrike, Cylance, Carbon Black, Microsoft ATP.
* Deep understanding of regulatory compliance such as NIST, SOX, HIPPA, NERC CIP, PCI, etc. and their differentiators across global regions
* Deep understanding of laws pertaining to cybersecurity and their differentiators across global regions
* Understanding of Security Orchestration, Automation, and Response concepts.
* Experience working with ticketing and knowledge management systems such as Service Now.
* Experience with ITIL concepts and practices.
* Experience with security analytics platforms such as Kibana.
* Experience with reporting platforms such as DOMO and PowerBI
#LI-TW1
#LI-Remote
What you can expect from Optiv
* A company committed to championing Diversity, Equality, and Inclusion through our Employee Resource Groups.
* Work/life balance
* Professional training resources
* Creative problem-solving and the ability to tackle unique, complex projects
* Volunteer Opportunities. "Optiv Chips In" encourages employees to volunteer and engage with their teams and communities.
* The ability and technology necessary to productively work remotely/from home (where applicable)
EEO Statement
Optiv is an equal opportunity employer. All qualified applicants for employment will be considered without regard to race, color, religion, sex, gender identity or expression, sexual orientation, pregnancy, age 40 and over, marital status, genetic information, national origin, status as an individual with a disability, military or veteran status, or any other basis protected by federal, state, or local law.
Optiv respects your privacy. By providing your information through this page or applying for a job at Optiv, you acknowledge that Optiv will collect, use, and process your information, which may include personal information and sensitive personal information, in connection with Optiv's selection and recruitment activities. For additional details on how Optiv uses and protects your personal information in the application process, click here to view our Applicant Privacy Notice. If you sign up to receive notifications of job postings, you may unsubscribe at any time.
Auto-ApplyOperations Manager, Process Innovation
Remote administrative operations officer job
Alma is on a mission to simplify access to high-quality, affordable mental health care. We do this by making it easy and financially rewarding for therapists to accept insurance and offer in-network care. When a provider joins Alma, they gain access to a suite of tools that not only help them better run their business, but also grow it sustainably and develop as a provider. Alma is available in all 50 states, with over 20,000 therapists in our growing network. Anyone looking for a therapist can browse Alma's free directory. Alma has raised $220.5M in funding from Insight Partners, Optum Ventures, Tusk Venture Partners, Primary Venture Partners, First Round Capital, Sound Ventures, BoxGroup, Cigna Ventures, and Rainfall Ventures. Alma was also named one of Inc's Best Workplaces in 2022 and 2023.
Website Job Board Values Candidate Interview Guide --- Operations Manager, Process Innovation
We are looking for a mission-driven, hard-working team member who is passionate about making mental health more affordable and is excited by the entrepreneurial challenges of designing and planning operational workflows for a rapidly scaling Core Operations team.
Today, our Process Innovation team acts as an internal consulting and implementation team to our broader Core Ops teams. As a Process Innovation Manager, you will play a key role in shaping how our operations run today and evolve for tomorrow. Reporting to the Sr. Director of Process Innovation, you'll focus on uncovering opportunities to streamline workflows, reduce friction, and improve outcomes for both our delivery teams and the broader business. You'll immerse yourself in day-to-day operations, build close partnerships with operational leaders, and translate what you learn into actionable insights. By connecting the dots across operations, Product Engineering, and Business Intelligence, you'll ensure that improvements are both impactful and scalable.
The ideal candidate has a bias towards action, a strong sense of ownership, thrives in ambiguous situations, and enjoys driving cross-functional projects through to completion.
What you'll do:
Launch and lead high-impact projects-from discovery through implementation-driving process improvements, new initiatives, and customer experience enhancements, with the judgment to know when to pull in expertise and when to drive forward autonomously
Define success metrics for initiatives, monitor performance, and identify when to adjust priorities and approaches based on data and results
Foster strong relationships with Business Intelligence, Product, and Operational stakeholders across the organization to identify needs and deliver comprehensive solutions
Drive organization-wide strategic initiatives and lead resolution of high-priority escalations by influencing cross-functional stakeholders and aligning teams without direct management authority
Step in to support delivery teams as needed, leading projects or operations when internal capacity is constrained
Act as a bridge between Product and Delivery, supporting new product releases by creating and maintaining SOPs, surfacing operational insights to inform product decisions, and ensuring smooth adoption and execution across delivery teams
Who you are:
4-6 years of experience in healthcare, consulting, investment banking, private equity, strategy, or a high-growth startup preferred
Proven experience executing complex strategic and operational initiatives with strong business acumen
Self-directed, able to take ambiguous goals and shape them into structured work plans without heavy oversight
Curious about new technologies (like automation and AI) and creative in identifying how they can be applied to solve operational challenges
Deep understanding of business and financial principles
Track record of driving results in fast-paced, dynamic environments
A team player who can roll up their sleeves to support the team creatively while balancing the management of other projects through prioritization.
Strong problem-solving skills, with the ability to analyze data and provide strategic recommendations
Expertise in quantitative and qualitative analysis, including building complex Excel models; SQL proficiency is a plus
Exceptional communication and interpersonal skills
Relentlessly organized with meticulous attention to detail, exceptional project management and communication skills
Passionate about mental health care, our mission at Alma, and diversity, equity, and
Benefits:
We're a remote-first company
Health insurance plans through Aetna (medical and dental) and MetLife (vision), including FSA and HSA plans
401K plan (ADP)
Monthly therapy and wellness stipends
Monthly co-working space membership stipend
Monthly work-from-home stipend
Financial wellness benefits through Northstar
Pet discount program through United Pet Care
Financial perks and rewards through BenefitHub
EAP access through Aetna
One-time home office stipend to set up your home office
Comprehensive parental leave plans
12 paid holidays, 1 Alma Give Back Day
Flexible PTO
Salary Band: $110,000-$150,000
All Alma jobs are listed on our careers page. We do not use outside applications or automated text messaging in our recruiting process. We will not ask for any sensitive financial or identification information throughout the recruiting process. Any communication during the recruitment process, including interview requests or job offers, will come directly from a recruiting team member with a helloalma.com email address.
Learn more about how Alma handles applicant data by reading Alma's Applicant Privacy Notice.
Auto-ApplyFulfillment Operations Manager
Administrative operations officer job in Groveport, OH
Apply here to be considered for our future Fulfillment Operations Manager openings: Our Talent Acquisition team will be reviewing applicants from this posting and determining if your skills and experience align with one of the following Supervisor roles; Fulfillment Center/Distribution Center Manager, Outbound Operations Manager, Inbound Operations Manager and Inventory Manager. This review is for future hiring within our Groveport, OH fulfillment center.
Please be aware that this role description is a generalized description and may not have the exact details of the role you could be identified for.
Please ensure that you answer our application questions because we will use your answers to help identify you for the right aligned Manager opportunity. If you are identified as a potential fit, one of our recruiters will reach out to set up a call to discuss our future opportunity.
Who We Are:
We're Cart.com, one of the fastest growing commerce enablement companies in the world. We provide the digital and physical infrastructure that empowers thousands of leading B2B and B2C companies to unify commerce operations across channels and sell and fulfil anywhere their customers are.
We're building toward a world where commerce has no bounds. Our enterprise-grade software, services and logistics infrastructure, including our own network of omnichannel fulfillment and distribution centers, enable merchants to navigate an increasingly complex operating landscape and drive efficient growth.
Our goal is to be the global backbone of commerce. To achieve it, we're looking for entrepreneurial, innovative and determined teammates who are eager to help our growing base of customers simplify their commerce operations and seamlessly reach their own customers, wherever they are. Sound like you? We'd love to hear from you.
Cart.com Fast Facts:
6,000+ customers worldwide
1,600+ employees globally
14 warehouses nationwide, totaling over 8 million square feet of space
Our software lists $10+ trillion in product value across channels
Our digital and physical operations support $8+ billion in Gross Merchandise Value
Our values:
Cart.com is building a company that is committed to living out these 6 core values:
Be brand obsessed: Our lives are shaped by the brands we interact with daily. We obsess over the brands we serve, and about the things they care about.
Think beyond the box: “We've always done it that way” is not a phrase uttered often at our office. We create creative solutions to complex problems.
Don't give up: We learn from our challenges and see them for what they are; great building blocks to an amazing brand story.
Speak up: We communicate clearly and directly because we care deeply. Communication is the bedrock of our community.
Work together: We've built a team that prides itself on diversity of thought and background. Collaboration is better with contrast.
Remember to be human: We work hard, but we leave room for the people, places and things that we love.
This position is open to applicants or individuals who are located in or around Groveport. OH and willing to work 1st or 2nd shift.
The Role:
Reporting to the Director of Operations, the Fulfillment Operations Manager is a key leadership role in our growing 3PL operation which includes E-commerce and Wholesale customers. Key responsibilities will be to manage a multi-client operation to include DTC & B2B. This position will be responsible for approximately 20+ team members.
You will be responsible to develop, support, and maintain the resources and processes necessary to efficiently manage and improve DC operations, including picking, packing, shipping, inbound receiving, and consolidation operations. The ability to motivate a performance driven team and be customer service driven, is a must. Potential shifts include first, second and weekend shift.
What You'll Do:
Maintain records on working hours and meet financial projections of team
Consistently review operations and recommend and implement improvements as cleared by upper management.
Give directions for shift operational flow, flex resources to consistently achieve requirements in all areas at lowest cost.
Direct supervisor staff to maintain proper productive staffing levels per budget and departmental demands, including all interviewing, training and discipline processes and ensure that all departments are correctly staffed and agreed upon daily.
Drive efficiency in operations by continuously improving current processes and practices.
Develop, support and maintain the resources and processes necessary to efficiently manage and improve DC operations.
Maintain an atmosphere that fosters teamwork, effective communications, clear and fair metrics, consistent policy administration and great customer service.
Create and maintain departmental spreadsheets of performance, cost per piece and accuracy.
Promote a safe working environment. Report all incidents and injuries.
Perform other duties as assigned.
Who You Are:
A leader with the ability to influence
A high level communicator both orally and written
Able to multi-task and adapt to a changing environment
A Problem Solver
Team oriented with strong interpersonal skills
What You've Done:
5+ yrs warehouse operations experience within 1 of the following.... replenishment, receiving, outbound, inventory, special projects & returns
3+ years of supervisory or lead experience in which you motivated, trained and led your team into performing at extraordinary levels.
Systems experience with WMS, OMS, Excel, and other Office applications.
High School diploma or GED.
Top candidates will also have:
You have successfully utilized data to support decisions and drive success in your responsible areas
Prior 3PL operations experience.
Prior B2B wholesale experience
Physical Work Environment:
Ability to work 1st or 2nd shift schedule
Able to withstand moderate physical activity (standing, walking, bending, stooping over, reaching, etc.).
Able to lift and carry up to 25-30 lbs. on occasion (document boxes, files, binders, and other items)
Able to maintain attention and concentration for extended periods of time
Able to work overtime including extended schedules during peak seasons.
Currently, Cart.com does not intend to hire candidates who will need, now or in the future, Cart.com sponsorship through any non-immigrant visa category such as the H-1B, H-1B1, E-3, O-1, or TN.
All hiring is contingent on eligibility to work in the United States. We are unable to sponsor or transfer visas for applicants
Cart.com is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
Auto-ApplyCrystal industrial reporting and operational excellence manager
Remote administrative operations officer job
Reporting to the Crystal Operations Finance Director, the Crystal industrial reporting and operational excellence manager will coordinate all Operations Finance reporting for the Brand Unit and centralize capex financial management. More specifically, the role will have the following missions:
* Consolidate and coordinate the Crystal affiliates industrial KPIs (Cost to make, cost to serve, etc.) and operations reporting, explaining variances and identifying areas of improvement with Crystal Operations Finance Director and Crystal Operations teams
* Consolidate, track and report on efficiencies' savings as part of Pernod Ricard's 1bn€ efficiencies program. Ensure identified efficiencies are properly reflected in financial forecasts.
* Prepare financial part for the Crystal industrial performance reviews, in coordination with Crystal Operations teams. Bring financial insights for management decision-making
* Partner with Crystal Operations Directors and other Crystal Finance Operations Managers to challenge performance and drive value creation.
* Lead preparation of 3Y cash capex and strategic inventories plan, supporting strategic cash review, in coordination with relevant local operations finance teams (i.e., TAG Sweden, House of Tequila and HCI)
* Manage the Capex Governance Process for the BU.
* Advise and support cost optimization and operational excellence initiatives (e.g., GFO, DTSV)
* Improve processes and systems (leveraging Transformation initiatives) for the Crystal Operations Finance teams
If you recognize yourself in the description below, don't wait to apply!
You have at least 8 years' professional experience in finance
Technical skills
* IFRS accounting skills
* Knowledge of financial reporting (P&L, Balance sheet & Cash Flow statement)
* Financial analysis
* Proficiency with all IT tools (Excel processing, IT tools)
* Appetite for industrial topics - previous experience in industrial context (Finance / Ops in BrandCo or industrial company)
Interpersonal skills
* Ability to coordinate and gain trust within other Crystal finance team
* Collaborative and team player attitude, non-judgmental mind
* Adaptation skills to interact with multicultural teams
* Ability to manage multiple priorities with flexibility and reactivity
* Autonomy, ability to identify issues/opportunities, willingness and capacity of challenging the status quo
* Ability to anticipate and to respect tight deadlines
Wait, there's more…
We offer you an outstanding and collaborative workplace that embodies our sharing & conviviality culture, the possibility to work remotely (up to 2 days a week), a very complete mutual insurance, an attractive compensation including profit-sharing, the possibility to train daily, employee events…
Pernod Ricard is committed to offering equal opportunities to all talents. Our recruitment methods focus on skills and competencies.
Job Posting End Date:
Target Hire Date:
2026-05-01
Target End Date:
Auto-ApplyCoding Operations Manager
Remote administrative operations officer job
Role Description These are Full-Time Remote roles for a Coding Operations Manager and Coding Clinical Documentation Manager.
Manages all coding and coding-related process flows.
Provides clinical documentation improvement, working with center staff and vendors, as necessary.
Manages coding SLAs to ensure accurate coding and timely billing.
Manages coding education for urgent care center staff and BPO vendors.
Coordinates with BPO leader on vendor-related opportunities with offshored coding workforce
Develops strategic direction for coding teams, ensuring long-range success and high-quality outcomes.
Other duties as assigned.
Qualifications
BA degree in related fields
Minimum 5 years' healthcare leadership experience in coding/CDI
Certified as a RHIA, RHIT, or CPC preferred.
This is a remote position.
We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.
PS: It's All About You!
American Family Care has pioneered the concept of convenient, patient-centric healthcare. Today, with more than 250 clinics and 800 in-network physicians caring for over 6 million patients a year, AFC is the nation's leading provider of urgent care, accessible primary care, and occupational medicine. Ranked by Inc. magazine as one of the fastest-growing companies in the U.S., AFC's stated mission is to provide the best healthcare possible, in a kind and caring environment, while respecting the rights of all patients, in an economical manner, at times and locations convenient to the patient.
If you are looking for an opportunity where you can make a difference in the lives of others, join us on our mission. We invite you to grow with us and experience for yourself the satisfying and fulfilling work that the healthcare industry provides.
Please note that a position may be for a company-owned or franchise location. Each franchise-owned and operated location recruits, hires, trains, and manages their own employees, sets their own employment policies and procedures, and provides compensation and benefits determined by that franchise owner. Company-owned locations provide a comprehensive benefits package including medical, dental, vision, disability, life insurance, matching 401(k), and more.
We are an Equal Opportunity Employer.
Auto-ApplyManager, International Underwriting Operations
Remote administrative operations officer job
Company Details
We're a member company of W. R. Berkley Corporation, an A. M. Best A+ rated Fortune 500 holding company. Berkley is comprised of individual operating units that serve a defined insurance market segment. BTU A global insurance provider, offering property, casualty, professional and cyber insurance coverage for technology firms and businesses with technology exposure.
Responsibilities
Lead and supervise the International Operations team, ensuring the accurate and compliant execution of multinational insurance placements. Drive operational excellence, support process improvements, and foster professional development within the team. Serve as the primary escalation point for complex issues and facilitate effective communication with internal and external partners.
Lead and supervise the International Operations team by providing coaching, mentoring, and performance feedback.
Oversee the execution of international placements, ensuring accuracy, compliance, and quality standards are met.
Monitor team adherence to SOPs, regulatory requirements, and company policies; address escalations as needed.
Monitor team performance, participate in quality audits, and ensure timely issuance of local policies and premium collection.
Support process improvement initiatives and collaboration with other departments on workflow enhancements.
Deliver and coordinate training for team members; foster professional development.
Serve as the primary escalation point for compliance, operational or billing issues.
Facilitate effective communication within the team and with partner carriers/affiliates.
Track and report on team performance metrics; participate in quality audits and reviews.
Oversee the team's book of business, ensuring compliance, and Accuracy and SLA's are met
Educate team members on country-specific insurance rules and compliance requirements
May perform other functions as assigned
For highly qualified candidates, we will consider remote working arrangements. This role requires occasional travel to our home office in Minneapolis, MN.Qualifications
5+ years of experience in multinational insurance programs
3+ years prior supervisory experience
Strong understanding of compliance, SOPs, and operational workflows in global insurance.
Experience delivering training and coaching team members.
Excellent client service and relationship management skills.
Effective communicator with strong organizational and problem-solving abilities.
Ability to work collaboratively in a cross-functional, multicultural environment
Education
High school diploma or equivalent
Additional Company Details The Company is an equal employment opportunity employer.
We do not accept unsolicited resumes from third party recruiting agencies or firms.
The company offers a competitive compensation plan and robust benefits package for full time regular employees including:
• Base Salary Range: $90k-$120k
• Benefits include Health, dental, vision, dental, life, disability, wellness, paid time off, 401(k) and profit-sharing plans
The actual salary for this position will be determined by a number of factors, including the scope, complexity and location of the role; the skills, education, training, credentials and experience of the candidate; and other conditions of employment. Additional Requirements Travel: Limited travel Sponsorship Details Sponsorship not Offered for this Role
Auto-ApplyOperations Manager, Jackpocket
Administrative operations officer job in Reynoldsburg, OH
At DraftKings, AI is becoming an integral part of both our present and future, powering how work gets done today, guiding smarter decisions, and sparking bold ideas. It's transforming how we enhance customer experiences, streamline operations, and unlock new possibilities. Our teams are energized by innovation and readily embrace emerging technology. We're not waiting for the future to arrive. We're shaping it, one bold step at a time. To those who see AI as a driver of progress, come build the future together.
The Crown Is Yours
As an Operations Manager, you'll lead daily operations in our lottery fulfillment center, overseeing lottery ticket order processing and facility management to shape the future of Jackpocket, one of our newest and most exciting products. You'll mentor and develop your team, driving performance to meet both individual and center-wide goals while implementing best practices to ensure optimal efficiency. In this rapidly growing industry, you'll take ownership and make a direct impact to revolutionize the digital lottery courier experience for our customers.
What You'll Do
* Lead the daily operations of the fulfillment center, including overseeing lottery ticket order processing.
* Train, mentor, and support ongoing professional development for team members to enhance performance.
* Establish best practice framework and standard operations procedures ensuring optimal efficiency for the fulfillment center.
* Manage employee scheduling, timecard approvals, and ensure a safe and compliant work environment.
* Oversee full facility management, including coordination with local lottery representatives, handling facility maintenance, and taking ownership of all facility-related issues.
* Execute cash balance reporting and support various initiatives to support daily fulfillment center operations.
* Regularly communicate with regional and senior management to ensure alignment.
What You'll Bring
* Bachelor's degree or equivalent experience with at least 3 years of operations and people management experience.
* Availability to support a continuous operation including nights, weekends, and holidays.
* Proven ability to lead large-scale operations and improve operational processes in fast-paced, high-growth environments.
* Strong experience in personnel management, including hiring, scheduling, team development, and performance management.
* Experience in fast-paced environments, with a knack for technology and familiarity with common software, including Microsoft Excel.
* Self-starter mentality and sharp attention to detail, with the ability to prioritize and tackle tasks independently.
#LI-SA2
Join Our Team
We're a publicly traded (NASDAQ: DKNG) technology company headquartered in Boston. As a regulated gaming company, you may be required to obtain a gaming license issued by the appropriate state agency as a condition of employment. Don't worry, we'll guide you through the process if this is relevant to your role.
The US base salary range for this full-time position is 60,400.00 USD - 75,500.00 USD, plus bonus, equity, and benefits as applicable. Our ranges are determined by role, level, and location. The compensation information displayed on each job posting reflects the range for new hire pay rates for the position across all US locations. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training. Your recruiter can share more about the specific pay range and how that was determined during the hiring process. It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
Auto-ApplyManager - Park Operations
Administrative operations officer job in Columbus, OH
Purpose PLEASE NOTE - THIS IS A JOB DESCRIPTION ONLY. THIS IS NOT A POSTING FOR A VACANCY To see a list of job postings, please click HERE Manages the direction and coordination of assigned parks, work units, and/or functional areas. Responsibilities listed below will vary depending upon assigned areas.
Example of Duties
Accountable for the operation of assigned parks, work units, and employees. This includes establishing and meeting goals and levy promises; holding assigned employees accountable for work product; and determining and implementing adjustments needed to keep up with ever evolving change.
As designated in conjunction with Metro Parks' Directors, assists in improving the operations systems, plans, process, and policies in support of Metro Parks' mission and core values.
Actively partners with employees and organizations in the delivery of Metro Parks' services while serving as an advocate to ensure best practices standards.
Manages and supervises Park Managers, Work Unit Supervisors, and other assigned employees, including scheduling, conducting performance appraisals, approving leave/time-off, reviewing and approving time cards, administering disciplinary action, and conducting/ providing training.
Develops and implements programming/processes to ensure a positive and supportive work environment; utilizes and encourages direct reports to utilize employee recognition programs.
Makes situations better by assessing situations with (at times) limited information and using independent judgment to address/resolves issues and concerns, while balancing the needs of the public, the organization, the employees, and the key players (i.e. outside organizations).
Serves in a strategic role, by assisting with the establishment of goals, priorities, operating procedures, and work standards for both Metro Parks as a whole and for assigned parks, work units, and/or functional areas.
Assists with the preparation of annual operations budget and provides input into the development of the capital improvements budget; assists with the evaluation and approval of budget requests and purchases of tools, equipment, materials and supplies requested by Park Managers, Work Unit Supervisors and other assigned employees.
Assists Park Managers, Work Unit Supervisors and assigned employees with the planning, implementation, evaluation and monitoring of work projects.
Monitors parks and other work unit expenditures; reviews and approves invoices and/or requisition in accordance with Finance policies.
May assume maintenance and ranger responsibilities of Deputy Director in his/her absence.
Participates and makes recommendations in recruitment processes, including conducting interviews, coordinating job shadowing, and assisting in administering hiring philosophy.
Assists the Deputy Director with development of departmental priorities; reviews and approves facility disaster plans and directs efforts in case of an emergency.
Coordinates special events and multi-park efforts including special events permits, equipment, and personnel.
Serves as on-call assistance for park district emergencies.
Evaluates maintenance, ranger, outdoor adventure, education, and other specialized operations and makes recommendations and/or implements steps for improvement.
Coordinates ranger operations with local courts and enforcement agencies.
Assists with coordination of training for all staff, and specialized training for commissioned staff, part-time Rangers, and maintenance personnel; conducts training sessions as needed.
May coordinate and supervise specific work functions such as background investigations, DOT Drug Testing, Resource Management, hearing tests, uniforms, law enforcement safety equipment (OC, safety vests, cuffs, asps, etc.), work-related vaccines, worker's comp reporting, safety committee, pesticide committee, etc.
Serves in the line of appeal for employee grievances; reviews and resolves employees concerns.
May participate in labor negotiations and labor management committee meetings for bargaining unit personnel.
Analyzes data to determine if changes to policies and procedures are necessary.
Oversees the law enforcement radio system, dispatch operations, mobile data terminals (MDTs), and use of LEADS; may be assigned to serve as lead individual in these areas.
Investigates complaints and incidents; recommends and implements action as needed/necessary.
Collects data for the preparation of various management reports and submits reports by deadlines.
Promotes Metro Parks through public contact; represents Metro Parks at various functions, oftentimes outside of normal work hours.
Works in the parks, patrolling, directing traffic, responding to incidents, and works special events.
Attends in-service training workshops, professional meetings, staff conferences, Board meetings, etc., as requested.
Performs special projects and related duties as required or assigned.
Qualifications
Position Qualifications:
Bachelor's Degree in Parks & Recreation, Natural Resources or related field, or any equivalent combination of education and related work experience.
Considerable experience in park management, including management of employees, functions, and daily operations.
May require possession of valid Ohio Peace Officer Training Certificate within twelve (12) months of appointment. Possession of valid standard first aid and CPR cards within six (6) months of appointment. Possession of a valid Ohio driver license with a driving record insurable by the Park District's insurance carrier.
May require LEADS certification(s).
Computer/Software Skills: Demonstrated experience using computers, web-based programs, e-mail, social media venues, and Microsoft Office products.
While performing the duties of this job, the employee is regularly required to walk, stand, talk and hear, operate two-way radio and light motorized equipment, sit, work with hands, drive park vehicles, etc. The employee is frequently required to use hands to complete reports, use personal computers, etc.
While performing the regular duties of this job, the employee works both in an office environment and outside in the elements. The noise level in the work environment is usually moderate, but may increase in volume during special events, working with specialized equipment, etc.
Knowledge & Skills Requirements:
Demonstrated strong counseling, mediation, conflict resolution skills.
Demonstrated strong management, communication and organizational skills along with excellent written, verbal and computer skills.
Demonstrated independent decision making skills within legal, policy, and organizational constraints.
Demonstrated supervisory skills including ability to deal with performance, training, recruitment/selection, and disciplinary matters.
Demonstrated knowledge of Metro Parks' policies and procedures and Ohio Revised Code.
Demonstrated knowledge of safety practices and procedures; building and ground maintenance; basic landscaping and horticulture, and budgeting.
Ability to maintain effective working relationships with co-workers, professionals, law enforcement personnel, other public agencies, and the general public.
Tolerance for ambiguity and ability to make decisions with limited information.
Other Information
The above Description represents the essential and most significant duties of this position. It is not intended to exclude other work duties, assignments and responsibilities not mentioned herein.
Must successfully complete a background investigation, driving record check, and pre-employment drug test or updated checks if promoted from within.
Supervision
Received: Deputy Director
Given: Assigned Park Managers, Work Unit Supervisors, and Employees; Provides Guidance and instruction to other employees within the Operations Department.
FLSA Status
Given the nature of this classification's duties/responsibilities, it has been designated as Exempt under the governing Fair Labor Standards Act and, therefore, is not entitled to formal overtime compensation and/or formal compensatory time. Internal policies regarding compensatory time may apply.
Core Values
Attendance: Is at work as scheduled; reports to work on time; follows proper procedures for requesting leave or calling off.
Policies & Procedures: Follows established policies and procedures; inquires of supervisor if unclear on policy/procedure, includes following safety policies, procedures and protocols.
Professionalism: Handles the responsibilities of the position in an effective manner; maintains integrity and appropriate behavior in dealing with conflicts and challenges with the public, co-workers, and managers; offers differing points of view in an acceptable manner.
Team Player: Supports other members of the organization in accomplishing their goals and projects; recognizes and credits others for their contribution in achieving goals.
Positive Attitude: Supports Metro Parks established priorities at all times; cultivates team environment; exhibits enthusiasm while carrying out responsibilities; looks for solutions to work conflicts and challenges.
Productivity: Thoroughly completes work in a timely manner; organizes and plans assignments well or follows supervisory instructions well with little explanation; follows-up as needed.
Quality: Demonstrates technical competence, meets job expectations; completes assignments with few errors.
Initiative: Does not wait to be told what to do; appropriately makes suggestions for improvements; does not hesitate when things do not go according to routine and quickly adjust to meet exceptions.
Interpersonal Communication: Interacts with others with tact and courtesy; communicates clearly and effectively; shares information with supervisor or coworkers to achieve goals; responsive to the public.
Operations Senior Supervisor -Express Scripts
Remote administrative operations officer job
The Operations Senior Supervisor is responsible for day-to-day operations of a team of technicians, pharmacists and contract workers. Manages and improves productivity and performance standards, plans and directs workflow and project assignments. Responsible for attaining or exceeding production goals for their respective area daily. Conducts hiring, training, and evaluation of front-line team members. Responsible for team's adherence to employment policies and corporate values. Works with the Pharmacy senior leadership team to establish team and site standards and expectations, operational processes and procedures, and the business work plan for the team. Recognizes and recommends operational improvements.
Work Schedule: Shift will be Mon - Thurs 3:30pm - 2:00am
Location: 4600 North Hanley Road; St. Louis, MO 63134
What you will do:
Develop, track and monitor employee's safety, compliance to quality, service and production standards.
Monitor prescription turnaround time so that internal standards and client performance guarantees are met.
Assist Pharmacy senior leadership team in monitoring costs to ensure compliance with cost to fill goals.
Address staff concerns and day to day operational, system, customer service, quality, and professional issues.
Work in production as needed.
Implement programs and process improvements to enhance the level of internal and external customer service provided.
Work with Pharmacy senior leadership team to analyze operations and overall efficiencies of the pharmacy.
Serve as a point of escalation for issues requiring a higher degree of expertise or discretion to resolve.
Represents pharmacy operations in cross-functional meetings and projects.
Other special projects and tasks as assigned.
What you will need:
High school diploma or GED
BA/BS degree preferred.
Minimum of two years operations experience (i.e., pharmacy, warehouse, distribution, production, manufacturing, or engineering)
Must be eligible to maintain a pharmacy technician license issued through the Missouri State Board of Pharmacy throughout time in position.
Demonstrated leadership skills and the ability to effectively develop, train and coach less experienced team members; supervisory experience preferred.
Knowledge of lean or process improvement methodologies
Excellent oral and written communication skills
Ability to adapt in a dynamic work environment, make independent decisions.
Advanced problem-solving skills and the ability to work collaboratively with other departments to resolve complex issues with innovative solutions.
Willingness to work a flexible schedule for peak times.
Monitors daily operations of a unit and actively assists or provides direction to subordinates as required.
May perform, especially in staff or professional groups ongoing operational tasks of organization units (typically not more than 40% of time performing the work supervised)
Ensures that projects are completed on schedule following established procedures and schedules.
General PC knowledge including Microsoft Office, Internet, and email.
Why join us?
Health coverage effective day 1 (including medical, dental, vision)
Holiday Pay and Paid Time Off (PTO)
401K with company match
Tuition reimbursement
Growth Opportunities
Fun, friendly and unique culture - bring your whole self to work every day!
This is an onsite position.
If you will be working at home occasionally or permanently, the internet connection must be obtained through a cable broadband or fiber optic internet service provider with speeds of at least 10Mbps download/5Mbps upload.
About Evernorth Health Services
Evernorth Health Services, a division of The Cigna Group, creates pharmacy, care and benefit solutions to improve health and increase vitality. We relentlessly innovate to make the prediction, prevention and treatment of illness and disease more accessible to millions of people. Join us in driving growth and improving lives.
Qualified applicants will be considered without regard to race, color, age, disability, sex, childbirth (including pregnancy) or related medical conditions including but not limited to lactation, sexual orientation, gender identity or expression, veteran or military status, religion, national origin, ancestry, marital or familial status, genetic information, status with regard to public assistance, citizenship status or any other characteristic protected by applicable equal employment opportunity laws.
If you require reasonable accommodation in completing the online application process, please email: ********************* for support. Do not email ********************* for an update on your application or to provide your resume as you will not receive a response.
The Cigna Group has a tobacco-free policy and reserves the right not to hire tobacco/nicotine users in states where that is legally permissible. Candidates in such states who use tobacco/nicotine will not be considered for employment unless they enter a qualifying smoking cessation program prior to the start of their employment. These states include: Alabama, Alaska, Arizona, Arkansas, Delaware, Florida, Georgia, Hawaii, Idaho, Iowa, Kansas, Maryland, Massachusetts, Michigan, Nebraska, Ohio, Pennsylvania, Texas, Utah, Vermont, and Washington State.
Qualified applicants with criminal histories will be considered for employment in a manner consistent with all federal, state and local ordinances.
Auto-ApplyOperations Manager (Columbus, OH)
Administrative operations officer job in Whitehall, OH
The Operations Manager supervises the daily operations of the business, including (but not limited to) service, personnel, equipment and inventory, and company-owned vehicles.
Manage the hiring and orientation of service personnel.
Provide service personnel with training on the proper use, maintenance, and safety of equipment as needed, and ensure that training is documented.
Develop and maintain schedule for all service personnel, including vacation and PTO requests.
Review and approve timesheets and time punches for all service personnel.
Conduct routine evaluations of service personnel, including annual performance appraisals and disciplinary actions.
Conduct staff meetings and maintain meeting minutes.
Ensure compliance to company policies and procedures for all service personnel.
Establish quality standards for all service personnel, and participate in quality improvement activities
Promote teamwork among co-workers, which includes assisting service personnel as needed.
Maintain adequate supplies and equipment on company-owned vehicles through ongoing monitoring of inventory.
Enforce all DOT and FDA regulations as they pertain to oxygen.
Qualifications
Job Requirements
Four-year degree in Service Management, Transportation Management, Business Administration, or related field.
3+ years of transportation, DME, or healthcare management preferred.
Familiarity with inventory management, payroll/time management, logistics/GPS software preferred.
Physical Requirements
Ability to obtain and maintain Medical Examiner's Card
Ability to lift an average of 50 pounds, push/pull up to 150 pounds.
Additional Information
Worksite location is 211 Hyland Avenue, Whitehall, OH 43213 and will also service a 3 person operation based in Chillicothe, OH.
All candidates must possess a clean driving record and criminal background. A pre-employment drug screen will be administered to all qualified applicants prior to hire.
Operations Manager
Administrative operations officer job in Dublin, OH
Job Description
Operations Manager Type - FT Salary
Five Star Parks & Attractions, a trailblazer in the amusement and hospitality industry, is more than just a rating; it's a dynamic workplace where enjoyment and excellence converge. Actively involved in creating vibrant amusement park locations, we are the force behind superior entertainment experiences and lasting success. With a proud portfolio of unparalleled FEC brands, we ensure unforgettable moments at every location. Our commitment to safety, trust, and pride in our work creates a warm and inclusive environment where guests are treated like friends. At Five Star Parks & Attractions, we embrace empathy, acknowledge possibilities for all, and celebrate the unique payoff for each individual guest. Join us in a workplace that's not only safe & secure but also FUN, where every day is exciting.
Job Summary:
We are seeking a dynamic Operations Manager to lead a team of talented attraction operators, technicians, and customer service employees within our Family Entertainment Center (FEC). This role is integral to planning, organizing, and implementing strategies that enhance park operations while ensuring a fun, efficient, and safe environment. The ideal candidate will demonstrate strong leadership skills, a commitment to safety, and a passion for delivering exceptional customer service, all while striving to improve productivity and efficiency in our operations.
Accountabilities:
Supervise a diverse team of 15-50+ employees, ensuring seamless daily operations and maintaining a high standard of customer service.
Maintain accurate records of employee attendance and performance metrics on a daily basis.
Conduct periodic checks on attraction operators to ensure the safe and efficient operation of all attractions.
Train and communicate regularly with Shift Lead and Front Desk Lead positions to align on goals and strategies.
Principal Duties and Responsibilities:
Plan and organize day-to-day operations to optimize productivity and efficiency across all attractions.
Implement strategies to enhance team performance, safety protocols, and customer service initiatives.
Foster a culture of teamwork and open communication among team members to drive engagement and satisfaction.
Maintain a proactive safety-focused attitude, ensuring that all operations comply with safety standards.
Oversee specific roles such as scheduling, inventory control, and supply management to ensure smooth operations.
Serve as the point of contact for special projects, holiday operations, and any emergency situations that may arise.
Skills/Competencies Required:
Strong leadership and team management abilities, with a focus on developing talent and fostering a positive work environment.
Excellent attention to detail and a commitment to operational excellence.
Passion for hospitality and delivering exceptional customer service.
Effective time management skills and the ability to prioritize tasks in a fast-paced environment.
Strong communication skills, with the ability to motivate and inspire a diverse team.
Education, Qualifications, and Experience:
Must be at least 21 years of age.
Must have a high school diploma or GED; or equivalent combination of relevant education and experience.
Must have at least one year of management or supervisory experience.
Experience in Restaurant/Food & Beverage Management is required.
Must be able to work weekends and holidays.
Must be able to work up to 45 hours per week, available every weekend.
Able to stand for long periods of time.
Able to lift 39lbs unaided.
Valid driver's license required.
Authorized to work in the United States.
Five Star Parks Benefits Overview
At five star parks, our comprehensive benefits package is designed to support the well-being, growth, and long-term success of our team members. We offer competitive compensation, health coverage , flexible work arrangements, and opportunities for professional development - all aimed at prioritizing what matters most to our employees. Full-time employees are eligible for a wide range of benefits including medical insurance, HSA, dental, vision, life insurance & AD&D, Aflac supplemental plans, and participation in our 401(k) retirement plan after one year of service and meeting age requirements. Generous time-off policies, including paid time off and sick leave, help ensure a healthy work-life balance. Part-time employees may also enroll in Aflac plans and are eligible for the 401(k) plan once they meet the one-year service and age eligibility criteria.
Five Star Park & Attractions is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate on the basis of race, color, religion, sex (including pregnancy and gender identity), national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, membership in an employee organization, retaliation, parental status, military service, or other non-merit factors.
We actively promote diversity and inclusion within our workplace and encourage candidates of all backgrounds to apply.
Five Star Parks & Attractions participates in the E-Verify program.
APPLY NOW!