Administrative professional resume examples from 2025
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How to write an administrative professional resume
Craft a resume summary statement
A well-written resume summary is basically an elevator pitch. You are summing up your skills and experience in a few sentences to wow recruiters, hiring managers, and decision makers into giving you an interview. Here are some tips to putting your best foot first with your resume summary:
Step 1: Start with your professional title, or the one you aspire to.
Step 2: Detail your years of experience in administrative professional-related roles and your industry experience.
Step 3: What are your biggest professional wins? Here is your opportunity to highlight your strongest accomplishments by placing them at the start of your resume.
Step 4: Don't forget, your goal is to summarize your experience. Keep it short and sweet, so it's easy for recruiters to quickly understand why you're a great hire.
These four steps should give you a strong elevator pitch and land you some administrative professional interviews.Please upload your resume so Zippia’s job hunt AI can draft a summary statement for you.
List the right project manager skills
Your Skills section is a place to list all relevant skills and abilities. Here is how to make the most of your skills section and make sure you have the right keywords:
- Look to the job listing. You often need to include the exact keywords from the job description. Take note of the skills listed for the job.
- Put all relevant hard and soft skills in your skills section.
- Be specific. If you are too broad, you may not be giving the best picture of your skills and leave the hiring manager uncertain of your abilities.
- Be up to date. Software names change and companies merge. Don't look out of touch by being careless.
- Be accurate. Spelling and even upper or lowercase can dramatically change meanings. Make sure you are correctly listing your skills.
Here are example skills to include in your “Area of Expertise” on an administrative professional resume:
- Customer Service
- PowerPoint
- Data Entry
- Travel Arrangements
- Administrative Tasks
- Office Equipment
- SharePoint
- Phone Calls
- Office Procedures
- Payroll
- Reservations
- Event Planning
- Word Processing
- Front Desk
- Project Management
- Database Management
- Human Resources
- Office Management
- Expense Reports
- Telephone Calls
- Analyze Data
- Provides Administrative Support
- Meeting Minutes
- Defense Travel System
- Financial Statements
- Scheduling Appointments
- Clerical Support
- Calendar Management
- Windows
- Conference Calls
Zippia’s AI can customize your resume for you.
How to structure your work experience
A work experience section is a vital part of your resume because it shows you have the experience to succeed in your next job.
- Put your most recent experience first. Prospective employers care about your most recent accomplishments the most.
- Put the job title, company name, city, and state on the left. Align dates in month and year format on the right-hand side.
- Include only recent, relevant jobs. This means if you're a fairly experienced worker, you might need to leave off that first internship or other positions in favor of highlighting more pertinent positions.
How to write administrative professional experience bullet points
Effective job bullet points do more than just describe your job duties. Instead, they should be specific and measurable accomplishments. Here are some strategies to mastering job bullet points:
- Use strong action verbs like Led, Built, or Optimized.
- Follow up with numbers when possible to support your results. How much did performance improve? How much revenue did you drive?
- Wrap it up by explaining the actions you took to achieve the result and how you made an impact.
Here are effective examples from administrative professional resumes:
Work history example #1
Billing Assistant
Comcast
- Communicated throughout multiple groups, while providing answers to all employee payroll and benefit questions.
- Maintained and processed all DDP/SQL collections programs for 16 Corp multiple call center 2 million subscriber region.
- Promoted from Customer Service Representative to Payroll Administrator within the first year and a half of employment.
- Explained bills to customers and offered to sell and make them aware of the value of Comcast products.
- Interfaced with other departments with questions or projects relating to DDP/SQL.
Work history example #2
Administrative Professional
Kelly Services
- Supervised drivers and provided administrative support which included shift scheduling and payroll processing.
- Assisted with HR functions, such as troubleshooting payroll and employee benefits issues.
- Used ADP and Kronos time keeping systems.
- Designed regional PowerPoint presentations sales presentations, corporate events and training and executive conferences.
- Created and edited PowerPoint presentations for Director-level meetings.
Work history example #3
Administrative Assistant/Word Processor
Randstad USA
- Advanced computer proficiency with Word, Excel, PowerPoint, SharePoint 2010 and Outlook email and calendar
- Compiled and processed batches using mathematical processes into a database.
- Assisted in creating and editing publication & placing throughout hospital Screened calls Drafted minutes and memos Greeted visitors Invoicing File preparation
- Reconciled and balanced general ledger, payroll and inventory control reports.
- Generated memos and correspondence for a variety of communication platforms.
Work history example #4
Administrative Professional
City of Phoenix
- Ensured proper functionality of all office equipment through vendor collaboration.
- Assisted Payroll/Personnel Secretary for entire Council Office.
- Enhanced communication between executive administrative team, security, and logistical maintenance, fostering a sense of teamwork and collaboration.
- Ensured that modifications of equipment were promptly and properly performed by qualified individuals in accordance with policies and procedures.
- Prepared confidential reports using Microsoft PowerPoint and Excel, managed departments budget and expenses.
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Add an education section to your resume
The education section should display your highest degree first.
Place your education section appropriately on your resume. If you graduated over 5 years ago, this section should be at the bottom of your resume. If you just graduated and lack relevant work experience, the education section should go to the top.
If you have a bachelor's or master's degree, do not list your high school education. If your graduation year is more than 15-20 years ago, it's better not to include dates in this section.
Here are some examples of good education entries from administrative professional resumes:
Master's Degree in computer science
University of California, Santa Barbara, Santa Barbara, CA
2013 - 2014
High School Diploma
2008 - 2008
Highlight your administrative professional certifications on your resume
If you have any additional certifications or education-like achievements, add them to the education section.
Start simple. Include the full name of the certification. It's also good to mention the organization that issued the certification. Next, specify when you obtained the certification.
Here are some of the best certifications to have on administrative professional resumes:
- Certified Professional - Human Resource (IPMA-CP)
- Certified Administrative Professional (CAP)