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Top 50 Administrative Professional Skills

Below we've compiled a list of the most important skills for an Administrative Professional. We ranked the top skills based on the percentage of Administrative Professional resumes they appeared on. For example, 13.7% of Administrative Professional resumes contained Office Supplies as a skill. Let's find out what skills an Administrative Professional actually needs in order to be successful in the workplace.

These are the most important skills for an Administrative Professional:

1. Office Supplies

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high Demand
Here's how Office Supplies is used in Administrative Professional jobs:
  • Followed protocol for ordering department office supplies and equipment.
  • Order, receive, account for and issue all office supplies for various departments.
  • Supervised clerical staff in areas of filing, database entry, and office supplies.
  • Maintained department office supplies in a cost effective manner through the on-line ordering system.
  • Ordered weekly office supplies, controlling budget, and concierge and scheduling meetings.
  • Coordinate inventory orders, office supplies and travel arrangement for 5 personnel.
  • Ordered and distributed office supplies while adhering to a fixed budget.
  • Maintained office supplies inventory while maintaining filing system for the office.
  • Procure all office supplies, equipment, furniture and software/hardware.
  • Order all office supplies and keep track of inventory.
  • Order office supplies, assist with inventory and sales.
  • Maintain an accurate inventory on office supplies and equipment.
  • Order office supplies and break room supplies monthly.
  • Purchased office supplies and maintained accurate files.
  • Managed office supplies and vendor scheduling.
  • Ordered and organized office supplies.
  • Maintain work room, office supplies, and break room supplies.
  • Handled operational duties including: Provided assistance to staff to meet timely deadlines, routed incoming calls, order office supplies.
  • Monitor & maintain IT request, printers, fax machines and scanners issues, order office supplies.
  • Maintain office supplies and arrange for the delivery of outgoing mail / packages with the mailroom.

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2. Customer Service

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high Demand
Here's how Customer Service is used in Administrative Professional jobs:
  • Provide excellent customer service to internal and external customers requiring excellent communication, organizational, and PC skills.
  • Managed the customer service aspect of the facilities by contacting customers when necessary to provide relevant information.
  • Deliver exceptional customer service through customer interaction and product delivery following strict guidelines established by UPS.
  • Managed customer service walk-in hours providing appointment scheduling and paperwork filing.
  • Provided assistance with telephone customer service support.
  • Provide quality and timely customer service.
  • Provide customer service, accurately create customer invoices, update company website, order supplies, coordinate business travel and functions.
  • Provided quick and responsive customer service by acquiring engagement feedback to and from clients and candidates to improve service.
  • Possess over 10 years of extensive customer service experience ranging from direct interaction, telephonic and written correspondences.
  • Monitored over the phone customer service while overseeing 20 personnel with their training and ensured they were.
  • Provided office support in the residential sales unit by administration, management and customer service.
  • Provide customer service pertaining to GTRC & OSP internal & external customer and GIT/OSP/GTRC personnel.
  • Recognized for excellent customer service in-person and over the phone.
  • Provide extensive support in all areas of customer service.
  • Front line for internal and external customer service.
  • Analyzed and resolved variety of customer service issues.
  • Provided customer service for clients managing online accounts.
  • Attended local and international Customer Services.
  • Received Employee of the Month for superior work efforts and customer service.
  • Earned the College Dean's Award for Excellence in Customer Service .

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3. Appropriate Personnel

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high Demand
Here's how Appropriate Personnel is used in Administrative Professional jobs:
  • Recognize all scheduled visitors and announce clients & customers to appropriate personnel on Executive Floor daily.
  • Manage project team calendar; contact appropriate personnel and manage schedules and appointments.
  • Greet visitors, answer telephones, and direct guests to appropriate personnel.

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4. Financial Statements

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high Demand
Here's how Financial Statements is used in Administrative Professional jobs:
  • Conduct review on financial statements and reports for accuracy of computations.
  • Calculate, prepare, and issue bills, invoices, account statements, and other financial statements according to established procedures.
  • Process, type all correspondence, forms, bills, tax returns and financial statements.
  • Prepared monthly billing invoices and month end financial statements.
  • Issue financial statements as and when required.

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5. Database

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high Demand
Here's how Database is used in Administrative Professional jobs:
  • Maintained database using industry specific software to generate reports that measured progress toward accomplishment of company metrics.
  • Entered numerical data into databases in a timely and accurate manner.
  • Develop and maintain databases and records management systems.
  • Generate electronic records and database on assigned accounts.
  • Scanned documentation and entered into the database.
  • Prepare blogs, newsletters, client/member prospecting lists, database entry, graphic design creation, and other support as requested.
  • Use word processing, spreadsheet, database management and other operating system software to produce a variety of documents.
  • Trained users in the use of network utilities, email software, database and report management software.
  • Used database and spreadsheet software to enter, revise, sort and retrieve data.
  • Maintained database entry to track associate involvement in wellness program for all locations.
  • Update School District database with important information, as needed.
  • Work with contractor to integrate with departmental HR database.
  • Generated invoices and updated payment records for client database.
  • Provided training to staff on database encoding.
  • Maintain Company Database via Microsoft Access.
  • Created updates in IKA Database system.
  • Created and worked with Access databases.
  • Maintain media database and compile report.
  • Facilitate and conduct trainings for local health departments/agencies on the Ohio Infant Mortality Reduction Initiative database requirements to reduce infant mortality
  • Perform membership updates/changes/reports in the membership database using iMIS.

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5 Database Jobs

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6. Data Entry

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high Demand
Here's how Data Entry is used in Administrative Professional jobs:
  • Developed accurate and time sensitive data entry in a variety of software environments.
  • Managed incoming phone systems for 40+ team with various departments, in addition to data entry and weekly customer satisfaction calls.
  • Provided administrative services to multiple companies, such as clerical, data entry, and inventory management duties.
  • Handle all data entry for medical product coming off of manufacturing floor utilizing our JD Edwards software program.
  • Assisted in all areas of administrative work including data entry, receptionist duties and file organization.
  • Managed and handled all data entry duties of the Environmental Health Services (EHS) department.
  • Structured filing and storage organization for company files, in addition to heavy daily data entry.
  • Executed data entry tasks related to LUFT and SMU billing through Envision Connect 4.9.
  • Assisted with data entry and document scanning in the CalWin and DocStar Systems.
  • Perform data entry to generate labels and correct bad labels and addresses.
  • Provided data entry support for IT Department and completed various SAP projects.
  • Assisted when needed Skills Used Data entry, blue print reading,
  • Fast efficient data entry for orders and inventory item maintenance.
  • Job duties: perform all data entry and administrative duties
  • Audit daily paperwork to ensure accurate data entry.
  • Maintained continuous daily data entry of Utility bills onto an Excel spread worksheet and then posting them to JD Edwards.
  • Assisted with on-going Immigration Issues, HRIS data entry and other HR Projects, as needed.
  • Provide a variety of Administrative duties, with data entry for Deliverables, Closeout, etc.
  • Performed data entry and file maintenance; generated financial reports; utilized Peachtree accounting software.
  • Billed out patients Prepared surgical charts Trained others on EPIC Admitted and input insurance Discharged patients Data entry of orders

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3 Data Entry Jobs

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7. Travel Arrangements

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high Demand
Here's how Travel Arrangements is used in Administrative Professional jobs:
  • Secure domestic/and international travel arrangements and coordinate registrations for industry conferences.
  • Maintained heavy calendars and organized complex travel arrangements.
  • Coordinated domestic and international travel arrangements.
  • Coordinate travel arrangements when needed.
  • Provided administrative support for the Director of Benefits & Compensation along with staff of 30 including travel arrangements & conferences.
  • Secure and confirm travel arrangements and prepare necessary documentation (RFT, Expense reports, etc.).
  • Assist in creating Travel Authority Requests, securing travel arrangements and submitting Travel Expense Statements as needed.
  • Subject Matter Expert with coordinating and creating travel arrangements using Defense Travel Systems (DTS).
  • Handled travel arrangements for faculty, staff, students and invited guests of the college.
  • Scheduled all T&E/S&T related meetings and travel arrangements for TE53 group.
  • Schedule and coordinate meetings, appointments, and travel arrangements for supervisors and managers.
  • Scheduled meetings and conference rooms, maintained appointment calendars and made travel arrangements.
  • Prepared travel arrangements for multiple members using the Defense Tracking System and SATO.
  • Make travel arrangements for faculty, students, and Distinguished Guest Speakers.
  • Coordinated all travel arrangements for Grant Director and other department heads.
  • Make travel arrangements for unit staff management and staff as directed.
  • Make travel arrangements and arrange ground transportation for various personnel.
  • Travel arrangements, and reimbursement process for Management and Staff.
  • Make travel arrangements for Executive Director and other employees.
  • Planned travel arrangements for executives and staff.

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8. Phone Calls

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high Demand
Here's how Phone Calls is used in Administrative Professional jobs:
  • Maintain confidentiality for information and documentation received via US mail, emails, and phone calls.
  • Process incoming mail, answer and return phone calls and assist with major mailings.
  • Fielded phone calls, utilizing multiple lines and fielding calls to executives appropriately.
  • Controlled incoming phone calls, organized and relayed messages to appropriate individuals.
  • Corresponded with clients through phone calls to address office and visitation inquiries.
  • Assisted the front office coordinator with incoming phone calls and walk-in customers.
  • Answer phone calls as well as emails pertaining to Badge Operation questions.
  • Monitored and evaluated phone calls for quality assurance and training purposes.
  • Received and referred phone calls; greeted and directed office visitors.
  • Answer all phone calls, greet visitors and family members.
  • Fielded phone calls and directed them their correct destination.
  • Answered all incoming phone calls.
  • Answer phone calls, process mail.
  • Provided trouble shooting support of the company's facilities services request online system and took in customer support hotline phone calls.
  • Handled multi-line phone calls, data entry, and processed incoming visitors to include x-ray scanning security checks.
  • Answered phone calls from clients regarding concerns/issues with their security systems and directed calls to properdepartments.
  • Handled all email and phone calls Worked with Tablet PCs Organized Las Vegas Trade show

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9. Expense Reports

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high Demand
Here's how Expense Reports is used in Administrative Professional jobs:
  • Prepared and processed Fleet and Operation managers expense reports securing approval based on signature authority table and company compliance.
  • Maintained and prioritized daily tasks and projects including call logs, appointments, travel, expense reports, and general errands.
  • Requisitioned and processed orders for supplies and services, reconciled procurement card expenses, and processed travel expense reports.
  • Complete expense reports through use of TEA, safety metrics tracking, and PR&D reports.
  • Process and prepare documents, such as business or government forms and expense reports.
  • Prepare expense reports, prep for audits, and assembled supporting documentation.
  • Prepared expense reports using Concur, reviewed reports for manager's approval.
  • Processed expense reports, check requests, travel reimbursements and purchase orders.
  • Plan itineraries, schedule travel, and process expense reports through Concur.
  • Prepared expense reports and reconciles for monthly corporate card expenses.
  • Update time sheets and expense reports via Access HR system.
  • Prepare and enter all expense reports for office staff.
  • Completed and submit expense reports for team members.
  • Code and process invoices and monthly expense reports
  • Compiled monthly operational expense reports through SAP.
  • Audited and approved consultant's expense reports.
  • Process travel expense reports for reimbursement.
  • Process complex expense reports using Concur.
  • Submit and approve expense reports.
  • Processed and approved invoices and expense reports that total [ ] for department.

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10. Ensure Compliance

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high Demand
Here's how Ensure Compliance is used in Administrative Professional jobs:
  • Analyze and modify compensation and benefits policies to establish competitive programs and ensure compliance with legal requirements.
  • Utilized the Harmonized Tariff Schedule to classify goods imported into the US by UPS carriers and ensure compliance with US Customs.
  • Plan, organize and conduct periodic reviews to ensure compliance with Federal, State and local rules and regulations.
  • Process and maintain Public records requests for the Board to the public and ensure compliance per Florida Statute.
  • Developed, coordinated and managed departmental records to ensure compliance with state law.

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11. Powerpoint

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high Demand
Here's how Powerpoint is used in Administrative Professional jobs:
  • Designed PowerPoint presentations for monthly divisional meetings with top-level executives, while providing editorial review of the firm brand.
  • Developed and maintained relevant organizational charts, facilitating retrieval of staff data in PowerPoint format.
  • Analyzed demographics for potential industrial properties and prepared PowerPoint presentations for client proposals.
  • Created advanced PowerPoint presentations used for business development and senior level audiences.
  • Prepare weekly and monthly PowerPoint presentations for executive staff meetings.
  • Prepared PowerPoint presentations for client proposals.
  • Created presentations in Microsoft PowerPoint.
  • Assisted in revising PowerPoint briefings for all T&E/S&T projects, in particular mid-year and end-of-year reports.
  • Draft, review, and edit correspondence, data reports, PowerPoint presentations, and other materials.
  • Create and implement presentations through PowerPoint for training purposes and reserve conference room for staff and students.
  • Prepare client correspondence, billing, Excel spreadsheets, and PowerPoint presentations.
  • Assist and prepare presentation material (via PowerPoint) for meetings.
  • Helped create a series of PowerPoint presentations.
  • Created PowerPoint presentations for the Kroger marketplace.
  • Create and edit PowerPoint presentations.
  • Created/updated templates and spreadsheets for credit cards utilizing Microsoft Excel and Word; developed presentations in PowerPoint.
  • Arranged meetings, prepared and distributed professional documents using Microsoft Excel, PowerPoint, Word, and Outlook.
  • certified in Quick Books, Microsoft Office Word, PowerPoint, Excel, and Outlook.

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6 Powerpoint Jobs

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12. Human Resources

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high Demand
Here's how Human Resources is used in Administrative Professional jobs:
  • Interviewed and assigned permanent and temporary candidates and all human resources and accounting activities in connection with all corporate standards.
  • Supported Director of Human Resources and Director of Organizational Development.
  • Schedule candidates for interviews and work collaboratively with Human Resources.
  • Established relationships with hiring managers and Directors of Human Resources.
  • Assisted with Human Resources functions including: providing information about the interview process and calling applicants to confirm denial of employment.
  • Perform human resources administrative duties such as drafting classification/hiring actions, draft and edit statement of work and performance work statements.
  • Assist Human Resources in payroll processing utilizing ADP e-Time Payroll for Windows and monitor hand-punch reports for non-exempt employees.
  • Specialized services in human resources included: performance management, training and development, and HR administration.
  • Prepared interviews for the division and the liaison between Human Resources and the Division.
  • Experience in labor relations as well as human resources aspects of positions held.
  • Provided assistance to VP of Human Resources and the HR Manager.
  • Planned semiannual Regional HRIS/Benefits training for 25 Human Resources associates.
  • Work with Human Resources to coordinate interviews for any openings.
  • Assist the Human Resources Coordinator with all administrative needs.
  • Provided Human Resources support as required.
  • Assisted Management with office operations, Human Resources, Documents Coordinator, Finance and Client Services Managers when necessary.
  • Maintained schedules for Human Resources, Client Services, Project Managers and Accounting.

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1 Human Resources Jobs

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13. Front Desk

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high Demand
Here's how Front Desk is used in Administrative Professional jobs:
  • Maintain front desk procedures and instructions including contact information, directions, frequently requested company information, and Conference Room procedure.
  • Front desk professional responsible for answering the main phone line, transferring calls, setting up showing appointments and greeting clients.
  • Maintain the Front Desk area which includes maintaining logs for parking passes, visiting colleagues, and building maintenance issues.
  • Train and mentor new hires for Front Desk Staff to ensure proper standard operating procedures are understood and practiced.
  • Acted as backup front desk receptionist during meetings, absences, and vacation schedules.
  • Maintained the front desk and reception area in a neat and organized fashion.
  • Provided support to Medical Assistants as well as Front Desk customer service patients.
  • Managed the front desk, answers all calls, emails and walk-ins.
  • General administrative duties including filing and phone coverage for the front desk.
  • Maintained front desk area, keeping it clean and free from clutter.
  • Fielded calls and attend to front desk reception area.
  • Orchestrate personnel files to ensure compliance Front Desk Coordinator.
  • Manage incoming calls as relief for front desk reception.
  • Ensured front desk coverage of the Employment area.
  • Provided front desk customer support.
  • Front Desk Coordinator, 2005 to 2006.
  • Manage front desk and administrative activities Manage petty cash and sent monthly report to head office in Mumbai

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14. Special Projects

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high Demand
Here's how Special Projects is used in Administrative Professional jobs:
  • Enhanced vendor relations and increased department billings by completing special projects and providing data to vendor efficiently.
  • Researched confidential and special projects.
  • Assisted with special projects regarding retention and for the tax department.
  • Assisted on various special projects directed by management.
  • Coordinate special projects and manage schedules.
  • Manage special projects for vice president.
  • Perform special projects as assigned.
  • Handle special projects as assigned.
  • Assisted with special projects concerning record retention along with supporting any other miscellaneous on-going projects within the strategic business investment division.
  • Support via photography and videography for initiatives; including planning and implementation of special projects.
  • Collaborated with othe administrative team member, human resources and finance professionals on special projects and events.
  • Assist with onboarding of new hires Assist with other special projects as needed

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15. Project Management

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average Demand
Here's how Project Management is used in Administrative Professional jobs:
  • Provided specialized support including cost savings assessments, project management, facilities management, correspondence/mailings, data entry, etc.
  • Served as delegate and liaison for Statistical Analysis, Data Analysis and Psychometric Research in communication and project management matters.
  • Demonstrated expertise in project management, data analysis, information management and improving operations.
  • Gained experience with database and project management software.
  • Design and run reports for management team using Foundation software (construction project management software using Microsoft SQL Server).
  • Provided hands on UNIX support, architecture, project management, web support, and system design and procurement.
  • Supported the project Management in all phases to meet deadlines and objectives during the execution of the projects.
  • Completed 18 Units of Certified Project Management (CPM) designation.
  • Provided Enterprise Project Management training to new hires.
  • Project Management of system refresh and consolidatin strategy, KPI improvement.
  • Performed project management tasks as needed, print servers, file servers, DC/PDCs, WINS, DNS.
  • Provide project management for various in and out-of-state research projects.

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3 Project Management Jobs

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16. Meeting Minutes

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average Demand
Here's how Meeting Minutes is used in Administrative Professional jobs:
  • Attended weekly leadership meetings to document comprehensive and accurate meeting minutes and action items.
  • Recorded weekly meeting minutes and compiled them for future organizational reference.
  • Documented meeting minutes and agendas.
  • Collaborated with staff and committee chairs to arrange meetings, develop and distribute agendas, and take meeting minutes.
  • Typed department memos, meeting minutes, and submitted time-sensitive reports to the Regional Office daily.
  • Prepared meeting minutes and tracked Action Items (AI) for staff and client meetings.
  • Provided support for meeting minutes, briefs, correspondence, and program documentation.
  • Maintained 5th Floor Meeting minutes Assisted instructors Mail

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17. Administrative Tasks

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Here's how Administrative Tasks is used in Administrative Professional jobs:
  • Assisted Military Personnel Flight Commander in any administrative tasks assigned by tracking, reviewing, and dispersing correspondence.
  • Supported the warehouse manager with various administrative tasks, identified discrepancies and helped resolve administrative matters.
  • Scheduled travel arrangements for team members and provided other general administrative tasks.
  • Provide secretarial assistance through routine administrative tasks.
  • Supported project managers through various administrative tasks.
  • Perform administrative tasks as required.
  • Provide administrative tasks as necessary to support the functions for the Training Aircraft Division.
  • Assist with other administrative tasks as needed

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1 Administrative Tasks Jobs

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18. Special Events

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Here's how Special Events is used in Administrative Professional jobs:
  • Arranged national travel and coordinated special events.
  • Coordinated the details of special events, travel arrangements, and executive agendas as well as managing department calendar.
  • Administer and provide coordination of resort operations and special events (PGA TOUR, LPGA and company events).
  • Maintained a strong knowledge of the local market, special events and high traffic sampling locations.
  • Well versed in coordinating management meetings, high-level conference calls, and special events.
  • Handled group inquiries, planning, coordinating and executing special events and conferences.
  • Facilitate special events, registration, execution, and consultations as needed.

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19. Staff Members

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Here's how Staff Members is used in Administrative Professional jobs:
  • Provided administrative support to staff members.
  • Coordinate meetings with staff members and outside sources, as well as make reservations at outside venues for said meetings.
  • Established and maintained solid working relationships and rapport with hundreds of staff members while maintaining excellent customer service standards.
  • Greet visitors, ascertain the nature of their business, and refer them to appropriate staff members.
  • Manage schedules and appointments; providing recommendation and writing correspondences as required for 5 staff members.
  • Provided certification to Virginia Department of Education staff members with a 100% pass rate.
  • Process the bi-weekly payroll, vacation/sick leave for staff members and student assistants.
  • Provide training and ongoing work guidance to administrative staff members as required.
  • Answer telephones and transferred calls to appropriate staff members.
  • Trained new staff members to manage office operations.
  • Maintained calendars of multiple staff members.
  • Coordinate travel arrangements including processing in-state and out of state travel for 12 staff members.
  • Review accuracy of timesheets for 12 staff members.

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20. Scheduling Meetings

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Here's how Scheduling Meetings is used in Administrative Professional jobs:
  • Coordinated and directed weekly scheduling meetings for engineers to meet project deadlines.
  • Provide administrative support for the Director of Pharmaceutical Services managing calendar, scheduling meetings, booking travel, and expense reports.

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2 Scheduling Meetings Jobs

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21. Sharepoint

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average Demand
Here's how Sharepoint is used in Administrative Professional jobs:
  • Managed documentation, folder structures and user permissions in SharePoint.
  • Created document libraries for several hospital initiatives in SharePoint.
  • Designed and consulted on multiple SharePoint sites, providing the means for a new method of team collaboration on departmental projects.
  • Update and maintain information contained in databases, websites, SharePoint sites or other business software as required for the role.
  • Received a Team and Performance Award for creating and transitioning this task to SharePoint.
  • Scheduled meetings and training sessions with global training leaders for SharePoint and RapidLearn.
  • Create and manage multiple SharePoint sites.
  • Utilized Microsoft Office, Net Meeting, Communicator, SharePoint, Taleo, and other multiple databases.
  • Managed internal website (SharePoint) for all of Statistical Analysis, Data Analysis &Psychometric Research.
  • Form was sent electronically to publisher to post on internal Sharepoint site for viewing.
  • Developed and managed a SharePoint collaboration website for an internal Booz Allen client team.
  • Reed Elsevier (Lexis Nexis) Updated SharePoint site to reflect new process changes.

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2 Sharepoint Jobs

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22. Quickbooks

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Here's how Quickbooks is used in Administrative Professional jobs:
  • Established a QuickBooks accounting system to reflect accurate financial records.
  • Operated daily in QuickBooks creating and sending invoices, purchase orders, and processing payments for both commercial and residential.
  • Processed bank feeds/invoices and reconciled corporate credit cards in QuickBooks with no prior training.
  • Process payroll via QuickBooks & pay all federal and state payroll taxes.
  • Learned how to successfully use QuickBooks and ArchiOffice software to complete duties.
  • Pay all bills via QuickBooks for 7 training sites.
  • Performed bookkeeping duties for clients using Quicken and QuickBooks.
  • Reconcile accounts payable and receivables using QuickBooks Audit payroll and time clock.
  • Varied administrative duties using Microsoft Office, Quickbooks, Outlook and Act.
  • Created Invoices and purchase orders (via Quickbooks).

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23. Word Processing

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Here's how Word Processing is used in Administrative Professional jobs:
  • Developed and maintain computer files, spreadsheets, graphs, word processing documents and data base files associated with multiple projects.
  • Use computers for various applications, such as database management or word processing.
  • Utilize word processing and typing to prepare correspondence and administrative forms.
  • Used word processing software applications to type correspondences.

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24. Records Management

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Here's how Records Management is used in Administrative Professional jobs:
  • Perform general office duties, such as ordering supplies, maintaining records management database systems, and performing basic bookkeeping work.
  • Handled multifaceted clerical tasks (data entry, filing, records management) as the assistant to the Plant Manager.
  • Develop, maintain and revise program wide policies and procedures related to files, forms, and records management.
  • Compile, organize and analyze data for use in reports; develop and maintain databases and records management systems.
  • Organize and maintain records management system in accordance with files management procedures and office guidelines and policies.
  • Performed clerical duties such as procurement and records management with attention to detail and cost containment.
  • Establish and maintain a Records Management Policy.

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2 Records Management Jobs

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25. International Association

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26. Attendance Records

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average Demand
Here's how Attendance Records is used in Administrative Professional jobs:
  • Maintain attendance records and prepare reports for distribution to various grades daily.
  • Managed and maintain employee attendance records and vacation tracking.
  • Reviewed and approve contractor timesheets, ensuring proper and accurate documentation of time and attendance records.

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27. Daily Operations

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Here's how Daily Operations is used in Administrative Professional jobs:
  • Recognized for the ability to build and maintain internal/external relationships and resolve complex challenges in daily operations.
  • Coordinated daily operations and handled office tasks, including correspondence, file management, and database administration.
  • Maintain daily operations as scheduling manager and provided support for additional departments.
  • Coordinated daily operations and handled office tasks such as correspondence, committee minutes, shipping, file management and database administration.
  • Conducted daily operations in a professional environment and ensured office policies, rules, and regulations were followed.
  • Oversee daily operations and support Executive Director and Office Manager.
  • Managed overall daily operations of the office.
  • Provided part time assistance in daily operations including scheduling and organizing college sports recruiting speakers at high schools.

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28. Calendar Management

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Here's how Calendar Management is used in Administrative Professional jobs:
  • Organize and coordinate complex meeting schedules; calendar management, travel itineraries and accommodations; meet required deadlines of time-sensitive projects.
  • Calendar management for entire nutrition department.
  • Maintained calendar management for supervisors.
  • Provided administrative and financial support to the Professional Events team, through calendar management, meeting management and business travel logistics.
  • Calendar management, expense reporting, customer service, data-warehousing and payables/receivables.
  • Perform extensive calendar management (WebEx/conference calls/videoconferences).

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1 Calendar Management Jobs

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29. Confidential Information

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Here's how Confidential Information is used in Administrative Professional jobs:
  • Maintained company files and databases, handling sensitive and confidential information; performed audits to ensure consistent and accurate record keeping.
  • Assure discreet handling of highly confidential information with tact and professionalism.
  • Handled sensitive and confidential information and reports daily.
  • Manage confidential information Other duties as required.
  • Maintain appropriate records, files, license and other documentation with a high level of professionalism and handle confidential information.
  • Prepared and maintained confidential information including performance reviews, expense reports, promotions, and personnel files.
  • Enter and retrieve patient confidential information into the PCC system as needed and required.
  • Handled large sums of legal and confidential information with discretion.
  • Worked closely with HR (hippa), with highly sensitive and confidential information and requires.

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30. Telephone Calls

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low Demand
Here's how Telephone Calls is used in Administrative Professional jobs:
  • Answered all incoming telephone calls and either resolved the callers issue or directed the caller to proper personnel.
  • Handled all telephone calls and clerical duties as needed for owner, clients, and referrals.
  • Answered and screen telephone calls, compose letters, and greet clients, vendors and visitors.
  • Answered telephone calls, and gave information to callers, took messages and transferred calls.
  • Answer telephone calls and transfer to appropriate parties/voice mail or take clearly written messages.
  • Received all incoming and placed outbound telephone calls in both English and Spanish.
  • Handled all incoming and outgoing telephone calls regarding various aspects of business.
  • Receive telephone calls and visitors for the Clinical Director of NIDDK.
  • Answer telephone calls with the utmost professionalism and courtesy.
  • Fielded telephone calls for residents and health care providers.
  • Screened and directed telephone calls for executives.
  • Handled and routed telephone calls accordingly.
  • Answer telephone calls at a telephone call center for entire county of Santa Babara.

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31. Suite

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Here's how Suite is used in Administrative Professional jobs:
  • Communicated internal suite-wide information to staff.
  • Performed managerial duties such as showing suites, renewing applications, coordinating lease signings, and move-in and -out procedures.
  • Organized, managed, and developed files for the owner/broker using a high-level of knowledge with Microsoft Office Suite.
  • Utilize Microsoft Office Suite to draft documents, both in Excel and Word.
  • Tracked same in ReDoc Suite Plan of Care Tracking.
  • Prepared various documents within the Microsoft Office suite.
  • Calendared meetings and managed a full suite of logistics for business and offsite meetings, locally and globally, interviews.
  • Use Servsuite for keying services and scheduling routes.

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32. Office Operations

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Here's how Office Operations is used in Administrative Professional jobs:
  • Organize office operations and procedures while providing support to customers and analyzing individual insurance needs
  • Analyzed office operations and procedures to develop improved office operations plan.
  • Provide administrative support to coordinate and assist program office operations.
  • Managed daily office operations and maintenance of equipment.
  • Manage office operations, work flow, a small team of employees including performance management and training/development of specialty practice.
  • Analyzed & organized office operations & procedures; typing, filing, routing of incoming & outgoing distribution.
  • Managed daily office operations and maintenance of equipment, maintaining accurate records for all business supplies.

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33. Administrative Functions

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Here's how Administrative Functions is used in Administrative Professional jobs:
  • Performed all administrative functions necessary to ensure a well-run department.
  • Serviced as a trainer for district and post personnel on new administrative functions, payroll, and benefits issues.
  • Directed administrative functions for the directors, principals, consultants and key managers.
  • Supported SVP in a variety of administrative functions and strategic projects as needed.
  • Performed all administrative functions to maintain a well-run office.
  • Created SOP's for all administrative functions.
  • Orchestrated administrative functions, including accounts payables/receivables, payroll, billing, & scheduling, for 5-13 employees.
  • Document analysis/ Indexing File system organization Creating service reports AR reports, Bill outs, PO's ANGUS Basic administrative functions

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34. Office Staff

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Here's how Office Staff is used in Administrative Professional jobs:
  • Developed innovative spreadsheets to be used by all corporate office staff and auditing staff.
  • Train office staff on document management systems both in one-on-one and group settings.
  • Performed administrative support functions for office staff and team located at client site.
  • Direct office management functions and training for an office staff of five.
  • Manage office staff by recruiting, selecting, orientating, and training employees
  • Prepare memos, letters, and proposals for the office staff.
  • Administer medications EKG Triage and process messages from patients and front office staff to physicians.
  • Front office staff Patient Support Filing and Data entry Confidentiality HIPPA Billing/Coding Specialist referrals Inbound/Outbound calls Account Collections

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35. Monthly Reports

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Here's how Monthly Reports is used in Administrative Professional jobs:
  • Maintained and distributed daily, weekly and monthly reports and vacation schedules for Employment Operations.
  • Create drafts of weekly and monthly reports to senior management for manager s review.
  • Maintained monthly reports on print shop metrics and FOS conference room setup support metrics.
  • Prepare daily, weekly and monthly reports by retrieving data from systems.
  • Handle coordination of budget reporting requirements, and coding of monthly reports.
  • Maintain mail log files and prepare weekly and monthly reports.
  • Distribute various monthly reports to department heads.

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36. Clerical Support

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Here's how Clerical Support is used in Administrative Professional jobs:
  • Provide clerical support at American Academy of Pediatrics to various division/department staff consistent with company policies.
  • Train and supervise other clerical support.
  • retired) Provided clerical support to the Post Commander and staff.

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37. Peoplesoft

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Here's how Peoplesoft is used in Administrative Professional jobs:
  • Requisition Purchase Order numbers using PeopleSoft Financial application.
  • Trained newly merged group managers in corporate administrative processes: contract administration, PeopleSoft procurement, and travel and expense processes.
  • Utilize a HR information system for monitoring and processing employee information; HRIS (An Oracle PeopleSoft Enterprise product).
  • Use PeopleSoft to initiate regret letters, background checks, new job openings, and employee terminations.
  • Prepare and submit invoices for payment via PeopleSoft HR application.
  • Enter PeopleSoft requisitions for CLO.

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38. Bank Deposits

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Here's how Bank Deposits is used in Administrative Professional jobs:
  • Prepare client bank deposits and reconcile daily activity.

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1 Bank Deposits Jobs

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39. Medical Records

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Here's how Medical Records is used in Administrative Professional jobs:
  • Experience with sensitive data records and correspondence logging including medical records, background information, compensation information.
  • Maintained error free electronic medical records for more than 7,500 active patients according to all HIPPA and other regulatory agency protocols.
  • Assisted in implementing the transition of paper records to electronic medical records (EMR) for over 700 consumers.
  • Record patients' medical history, vital statistics, or information such as test results in medical records.
  • Retrieve medical records for both doctors and patients in accordance with HIPPA guidelines to ensure confidentiality.
  • Located, checked in and pulled medical records for appointments and incomplete patient charts.
  • Respond to request for medical records and process letters and reports as needed.
  • Created payment plan process for office, assisted in medical records.
  • Maintain medical records, technical library, or correspondence files.
  • Copied, organized and filed all medical records.
  • Keep employee medical records updated and files.
  • File medical records in proper location.
  • Release of Information for medical records to various requestors.

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40. Income Tax Returns

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Here's how Income Tax Returns is used in Administrative Professional jobs:
  • Collate and process business and individual income tax returns.

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41. High Volume

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Here's how High Volume is used in Administrative Professional jobs:
  • Managed day to day responsibilities for high volume livestock disease programs assuring that state and federal rules and requirements were met.
  • Answer a high volume of phone calls; taking messages for each pertaining property manager.
  • Received and screened a high volume of internal and external communications, including email and mail.

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42. Background Checks

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Here's how Background Checks is used in Administrative Professional jobs:
  • Coordinate and monitor Background Checks/Drug Screens/Physicals.
  • Maintain employee files, run background checks, enter all new hires, terminations, tax changes and employee data changes.
  • Compile, interpret, screen, and review results of preliminary background checks to identify whether they contain derogatory information.
  • Processed motor vehicle checks (monthly) and background checks on applicants and employees as required.
  • Implemented 2 new programs for electronic background checks- Audited I9's- Scanned personnel information into system- Answered phones
  • Initiate, coordinate, process, submit and track background checks for individuals.
  • Served as SPOC for end users and vendor for background checks.
  • Processed record background checks for gun permits and DWI updates.

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43. Property Management

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Here's how Property Management is used in Administrative Professional jobs:
  • Coordinate with Property Management for procurement of office services.
  • Coordinated with property management resolving facility related issues.
  • Conduct and maintain inventory/property management reporting.
  • Served as space manager for 271 employees; work closely with property management on design.
  • Represented Booz Allen in Property Management tenant meetings taking notes and reporting issues and updates to Principals.
  • Write CMAs, listing proposals, rental lease agreements, property management contracts, etc.
  • Licensed Real Estate Agent in Georgia Administrative Assistant to a top producing agent Property management
  • Calculated amounts and prepared fund distributions to individuals or entities.Property Management: Assisted in the management of a 56,000 sq.

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44. Administrative Assistance

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Here's how Administrative Assistance is used in Administrative Professional jobs:
  • Represented agency in temporary and temporary-to-hire assignments by providing office and administrative assistance.
  • Provide professional office support and administrative assistance to the Marketing Communications team.
  • Provide administrative assistance as requested.
  • Provide administrative assistance to care managers with duties but not limited to filing, printing and scanning documents.
  • Provide temporary administrative assistance to companies in Omaha and surrounding areas, Lincoln, and Council Bluffs.
  • Provide administrative assistance to Closeout & Deliverables.
  • Provided administrative assistance and support to the president while maintaining self-directed workflow to ensure that all deadlines were met.

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1 Administrative Assistance Jobs

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45. Conference Calls

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Here's how Conference Calls is used in Administrative Professional jobs:
  • Scheduled conference/meeting, organized catering setup; outside events; WebEx/conference calls (for both local and international conference calls).
  • Prepare agenda books & other meeting materials, coordinate meeting activities and schedule conference calls for division/department programs.
  • Handled scheduling of all client meetings, conference calls, luncheons, etc.
  • Hosted and facilitated team teleconference calls held each week for audiences of 20+.
  • Trained new project managers using conference calls and a web meeting service.

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46. Company Policies

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Here's how Company Policies is used in Administrative Professional jobs:
  • Enter data into electronic filing system using Microsoft Excel and ensure paper copies are filed in accordance with company policies.
  • Comply with federal, state, and company policies, procedures, and regulations.
  • Train clients on various formatting styles, as implemented by company policies.
  • Prepared clients invoices and reviewed contracts to comply with company policies.
  • Maintained strict compliance with all HIPAA Laws and company policies.
  • Resolve customer complaints or answer customers' questions following Company policies and procedures.

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47. Insurance Companies

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Here's how Insurance Companies is used in Administrative Professional jobs:
  • Contacted insurance companies frequently regarding insurance discrepancies and payment issues.
  • Entered insurance information and re-filed to insurance companies.
  • Tracked and monitored status of vehicle and equipment incidents, working with insurance companies on claims.
  • Verified and created claim numbers by communicating with various insurance companies.
  • Process private info between clients and attorneys or insurance companies.
  • Submitted dental claims for approval to insurance companies.
  • Processed calls to customers 'insurance companies' for insurance coverage verification and new auto coverage.

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49. Scheduling Appointments

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Here's how Scheduling Appointments is used in Administrative Professional jobs:
  • Operated telephone switchboard to answer, screen, or forward calls, providing information, taking messages, or scheduling appointments.
  • Assist workers with scheduling appointments and receiving documents from clients.
  • Worked with customers in scheduling appointments for technicians.

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50. Osha

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low Demand
Here's how Osha is used in Administrative Professional jobs:
  • Review and resolve issues involving trainer course reports, required credential documentations and general OSHA training inquiries.
  • Process correspondences, reports and other documentation for the OSHA Training Institute Education Center.
  • Process and maintain OSHA On-Site Consultation reports and files.
  • Input data and maintain OSHA On-Site report log.
  • Oversee State and Federal OSHA required documents.
  • Completed OSHA 10-hour certification in 2005.

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Administrative Professional Jobs

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20 Most Common Skills For An Administrative Professional

Office Supplies

18.0%

Customer Service

11.1%

Appropriate Personnel

7.9%

Financial Statements

7.9%

Database

7.8%

Data Entry

7.3%

Travel Arrangements

5.4%

Phone Calls

4.7%

Expense Reports

4.4%

Ensure Compliance

4.3%

Powerpoint

3.9%

Human Resources

2.7%

Front Desk

2.2%

Special Projects

2.1%

Project Management

1.9%

Meeting Minutes

1.9%

Administrative Tasks

1.8%

Special Events

1.7%

Staff Members

1.6%

Scheduling Meetings

1.6%
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Typical Skill-Sets Required For An Administrative Professional

Rank Skill
1 Office Supplies 13.7%
2 Customer Service 8.5%
3 Appropriate Personnel 6.0%
4 Financial Statements 6.0%
5 Database 5.9%
6 Data Entry 5.6%
7 Travel Arrangements 4.1%
8 Phone Calls 3.6%
9 Expense Reports 3.4%
10 Ensure Compliance 3.2%
11 Powerpoint 3.0%
12 Human Resources 2.0%
13 Front Desk 1.6%
14 Special Projects 1.6%
15 Project Management 1.4%
16 Meeting Minutes 1.4%
17 Administrative Tasks 1.4%
18 Special Events 1.3%
19 Staff Members 1.2%
20 Scheduling Meetings 1.2%
21 Sharepoint 1.2%
22 Quickbooks 1.2%
23 Word Processing 1.1%
24 Records Management 1.1%
25 International Association 1.1%
26 Attendance Records 1.0%
27 Daily Operations 1.0%
28 Calendar Management 0.9%
29 Confidential Information 0.9%
30 Telephone Calls 0.9%
31 Suite 0.9%
32 Office Operations 0.8%
33 Administrative Functions 0.8%
34 Office Staff 0.8%
35 Monthly Reports 0.7%
36 Clerical Support 0.7%
37 Peoplesoft 0.7%
38 Bank Deposits 0.7%
39 Medical Records 0.7%
40 Income Tax Returns 0.7%
41 High Volume 0.7%
42 Background Checks 0.7%
43 Property Management 0.6%
44 Administrative Assistance 0.6%
45 Conference Calls 0.6%
46 Company Policies 0.6%
47 Insurance Companies 0.6%
48 Legal Documents 0.5%
49 Scheduling Appointments 0.5%
50 Osha 0.5%
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