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Administrative receptionist resume examples from 2025

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Updated March 26, 2025
6 min read
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How to write an administrative receptionist resume

Craft a resume summary statement

Put a resume summary on the top of your resume to highlight your accomplishments. A resume summary sums up your experience and skills, making it easy for hiring managers to understand your qualifications at a glance. Here are some tips to write a strong, impressive resume summary:

Step 1: Mention your current job title or the role you're pursuing.

Step 2: Include your years of experience in administrative receptionist-related roles. Consider adding relevant company and industry experience as relevant to the job listing.

Step 3: Highlight your greatest accomplishments. Here is your chance to make sure your biggest wins aren't buried in your resume.

Step 4: Again, keep it short. Your goal is to summarize your experience and highlight your accomplishments, not write a paragraph.

These tips will help you demonstrate why you are the perfect fit for the administrative receptionist position.

Please upload your resume so Zippia’s job hunt AI can draft a summary statement for you.

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List the right project manager skills

Your Skills section is an easy way to let recruiters know you have the skills to do the job. Just as importantly, it can help your resume not get filtered out by hiring software. Here is how to make the most of your skills section and make sure you have the right keywords:

  1. You often need to include the exact keywords from the job description in your resume. Look at the job listing and consider which of the listed skills you have experience with, along with related skills.
  2. Include as many relevant hard skills and soft skills as possible from the listing.
  3. Use the most up to date and accurate terms. Don't forget to be specific.
These five steps should give you a strong elevator pitch and land you some administrative receptionist interviews.

Here are example skills to include in your “Area of Expertise” on an administrative receptionist resume:

  • Customer Service
  • Patients
  • Data Entry
  • Phone Calls
  • Front Desk
  • Word Processing
  • Appointment Scheduling
  • HR
  • Telephone Calls
  • PowerPoint
  • Payroll
  • Bank Deposits
  • Office Equipment
  • Administrative Tasks
  • Travel Arrangements
  • Telephone Switchboard
  • Greeting Visitors
  • Direct Calls
  • Multi-Line Phone System
  • Meeting Rooms
  • Expense Reports
  • Provides Administrative Support
  • Clerical Support
  • EX
  • Visitor Badges
  • Fax Machines
  • Conference Room
  • Transferring Calls
  • Office Machines
  • FedEx

Zippia’s AI can customize your resume for you.

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How to structure your work experience

A work experience section is a vital part of your resume because it shows you have the experience to succeed in your next job.

  1. Put your most recent experience first. Prospective employers care about your most recent accomplishments the most.
  2. Put the job title, company name, city, and state on the left. Align dates in month and year format on the right-hand side.
  3. Include only recent, relevant jobs. This means if you're a fairly experienced worker, you might need to leave off that first internship or other positions in favor of highlighting more pertinent positions.

How to write administrative receptionist experience bullet points

Your resume is not a list of responsibilities or a job description. Instead, it is your chance to show your accomplishments and show why you're good at what you do.

  • Use the What, How, and Why format. Answering these questions turns a bland job description into an effective showcase of your abilities.
  • What were your responsibilities or goals?
  • How did you accomplish them?
  • Why were your results important? (How did it impact your company? Can you quantify the results in numbers? )

Here are effective examples from administrative receptionist resumes:

Work history example #1

Leasing Consultant

First National Bank of Litchfield

  • Trained leasing consultants on all paper work, phone etiquette, and approval process in accordance with company policy and procedures.
  • Operated assets using YARDI operating system.
  • Maintained communication with the national sales force of E-Z-GO and their distributors on credit issues and status.
  • Compiled and analyzed data from monthly reports that facilitated effective communication and transfer of information between different competing properties.
  • Interviewed and processed potential rental applicants as well as annual and interim re-certifications for current tenants per HUD regulations.

Work history example #2

Administrative Assistant & Marketing Assistant

MetLife

  • Provided sales support to financial representatives through contacting and scheduling appointments with existing clients.
  • Managed customer feedback via internet portal.
  • Assisted the Marketing Managers group with implementing and delivering marketing communications materials in support of both corporate and in-market strategies.
  • Received and filed all incoming and outgoing faxes, contacted representative once they had a fax come through or sent out.
  • Created PowerPoint presentations for weekly staff meetings.

Work history example #3

Administrative Receptionist

Great Clips

  • Transported documents such as timesheets, payroll checks, and provided breaks to other employees.
  • Scheduled meetings and interviews as requested by HR Manager and Sr. Director of Human Resources.
  • Marketed holiday season through cold calling and information distribution.
  • Greeted customers in professional manner and facilitated check-in and check-out process as appropriate.
  • Served individuals with developmental disabilities, Obtained certification in First Aid and CPR, MANDT trained.

Work history example #4

Administrative Receptionist

Jackson Hewitt

  • Created monthly/quarterly reports via PowerPoint.
  • Assisted 12 Implementation Consultants with Project Management.
  • Handled travel arrangements for senior-level executives via phone and internet.
  • Handled manual payroll process, change form notifications, including responding to questions on payroll concerns.
  • Advanced to increasingly responsible positions, culminating in management role with oversight for a fast paced general and technical staffing company.

Zippia’s AI can customize your resume for you.

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Add an education section to your resume

Employers are looking for a few things when looking at the Education section of your resume:
  • The highest degree you have achieved.
  • TWhere you attended school, and the dates (Although if you graduated some time ago, leave the date off to avoid ageism)
  • TField of study
  • TAny honors, relevant coursework, achievements, or pertinent activities

Here are some examples of good education entries for resumes:

Some College Courses in human resources management

Strayer University, Washington, DC

2002 - 2002

High School Diploma

2009 - 2009

Highlight your administrative receptionist certifications on your resume

Certifications can be a crucial part of your resume. Many jobs have required certifications.

Start simple. Include the full name of the certification. It's also good to mention the organization that issued the certification. Next, specify when you obtained the certification.

Here are some of the best certifications to have on administrative receptionist resumes:

  1. Certified Medical Administrative Assistant (CMAA)
  2. Word 2010 Certification
  3. Certified Medical Office Manager (CMOM)
  4. Microsoft Office Specialist: Expert (Office 365 and Office 2019)
  5. Nationally Certified Medical Office Assistant (NCMOA)
  6. Microsoft Office 365
  7. Certified Clinical Medical Assistant (NHA)

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