Administrative Receptionist Resume Examples 2023

Research Summary. We analyzed 1,791 administrative receptionist resumes to determine which ones land the most jobs. Below you'll find examples of resumes that can help you get an interview (and a job offer) from companies like Robert Half and ManpowerGroup. Here are the key facts about administrative receptionist resumes to help you get the job:

The average administrative receptionist resume is 353 words long
The average administrative receptionist resume is 0.8 pages long based on 450 words per page.
Customer service is the most common skill found on an administrative receptionist resume. It appears on 18.2% of resumes.

After learning about how to write a professional administrative receptionist resume, you can make sure your resume checks all the boxes with our resume builder.

Administrative Receptionist Resume Example


Matthew Reed Administrative Receptionist Contact Information Indianapolis, IN (680) 555-9862 mreed@example.com Skills Background Checks Vendor Invoices Powerpoint Customer Service Internet Company Policies New Customers Front Desk Operations Workers Compensation Disciplinary Procedures Employment History Administrative Receptionist 2019 - Present H&R Block Indianapolis, IN Coordinated all travel arrangements, including air, hotel and car. Handled high volumes of multi-line inbound telephone calls and responded to customers' requests. Scheduled and coordinated meetings, appointments, and travel arrangements for staff. Served as local contact for all administrative functions of Logistics Readiness Squadron (LRS). Planned special events for association members including seminars, annual design conference and legislative gatherings. Receptionist/Accounts Receivable 2009 - 2019 Great Clips Cincinnati, OH Schedule meeting, conferences, and order meals for internal employees, all temporary contractors, and other staff members. Organized detailed information for each account; analyze data, match, batch, & code vendor invoices. Human Resources Associate 2002 - 2009 Science Applications International ... Washington, DC Led manager training programs, ensuring knowledge of employee relations, performance management, talent development and other strategic HR areas. Provided coaching and advice to executives through staffing, performance management, personnel issues and other HR concerns. Worked with hiring managers to assure timely response to potential candidates Provide regular feedback and updates to hiring managers. Education Some College Courses Human Resources Management 2002 - 2002 Strayer University Washington, DC


Sarah Lane Administrative Receptionist Contact Info Bentonville, AR (990) 555-1446 slane@example.com Skills Customer DatabaseHRHigh VolumePowerpointComputer SystemWord ProcessingProceduresStatistical DataScheduling MeetingsLogistics Employment History Administrative Receptionist 2019 - Present Walmart Bentonville, AR Instruct cashiers and customer service supervisors on how to avoid future errors. Answer and direct telephone calls to the correct department. Collaborate with other team members to keep the sales floor area clean and organized at all times. Executive Secretary, Administrative Assistant 2018 - 2019 Hormel Foods Bentonville, AR Supported and coordinated special projects to address critical needs at the corporate headquarters. Managed annual performance reviews and subsequent increases for 21 team members in tandem with Executive Management. Prepare in-depth reports and presentations using MS Excel and MS Powerpoint. Collaborated with other team members on special projects and events. Sales Administrator/Administrative Assistant 2015 - 2018 Walmart Bentonville, AR Strived to meet department sales goals. Performed daily inventory checks to assist with loss prevention, price changes, special orders, and shipping customers' orders. Page individuals to inform them of telephone calls, using paging and/or interoffice communication equipment. register, stocking and straightening shelves, unloading trucks, organize merchandise and move to sales floor. Education High School Diploma 2015 - 2015


Kayla Ferguson Administrative Receptionist Washington, DC (550) 555-9692 kferguson@example.com Experience Administrative Receptionist2020 - Present D-R SERVICES•Washington, DC Worked as a front office associate checking patients in/out, scheduling appointments, registering patients, and maintaining medical records. Computerized scheduling, billing, and medical / insurance records management, including major carriers and Medicaid. Planned staff development activities and programs to improve staff knowledge and improve patient care. Clinic Receptionist2019 - 2020 D-R SERVICES•Washington, DC Coordinated all aspects of patient care. Prepare exam rooms prior to patient's arrival. Submitted insurance payments to insurance companies. Clerical/Administrative Assistant (Part-Time)2018 - 2019 Howard University•Washington, DC Handled extensive travel arrangements, organized presentations, prepared and proofread correspondence. Provided administrative assistance to the Central Valley Area Director of Education, and supported the staff for the Education Department. Maintain the office with general office stock items. Communicate with hotel and vendors; draft, edit and proofread correspondence for internal and external communication. Skills Greeting PatientsFront OfficeWord ProcessingPatient AccountsInternetBank DepositsUsarProceduresPhone CallsInsurance Forms Education Certificate Business2018 - 2019 Strayer University•Washington, DC

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How your resume should look:

The job title on your resume should match your application for the role.
Ensure your work experience focuses on achievements, rather than responsibilities.
Recruiters and hiring managers suggest fitting your resume on one page.

Choose From 10+ Customizable Administrative Receptionist Resume templates

Zippia allows you to choose from different easy-to-use Administrative Receptionist templates, and provides you with expert advice. Using the templates, you can rest assured that the structure and format of your Administrative Receptionist resume is top notch. Choose a template with the colors, fonts & text sizes that are appropriate for your industry.

What Should Be Included In An Administrative Receptionist Resume

1. Add Contact Information To Your Administrative Receptionist Resume

Your name should be the biggest text on the page and be at or near the top of the document.

Your address doesn't need to include your street name or house number - listing your city and state works just fine.

Your email address should be professional, but not your current work email address. It's not a good look to use your work email for personal projects (job-searching).

Your social media can be included if you have a fully-fledged LinkedIn page or another social media page that showcases your relevant skill set.

Administrative Receptionist Resume Contact Information Example #1

Jane Moore

Montgomery, AL 36043| 333-111-2222 | jane.moore@email.com

Do you want to know more?

How To Write The Perfect Resume Header

2. Add Your Relevant Education To The Resume

Your resume's education section should include:

The name of your school
The date you graduated (Month, Year or Year are both appropriate)
The name of your degree

If you graduated more than 15 years ago, you should consider dropping your graduation date to avoid age discrimination.

Optional subsections for your education section include:

Academic awards (Dean's List, Latin honors, etc. )
GPA (if you're a recent graduate and your GPA was 3.5+)
Extra certifications
Academic projects (thesis, dissertation, etc.)

Other tips to consider when writing your education section include:

If you're a recent graduate, you might opt to place your education section above your experience section
The more work experience you get, the shorter your education section should be
List your education in reverse chronological order, with your most recent and high-ranking degrees first
If you haven't graduated yet, you can include "Expected graduation date" to the entry for that school

Majors

Business

29.4%

Health Care Administration

6.2%

Psychology

6.1%

Accounting

6.0%

Administrative Receptionist Resume Relevant Education Example #1

Some College Courses In Human Resources Management 2014 - 2016

Strayer University Washington, DC

Administrative Receptionist Resume Relevant Education Example #2

High School Diploma 2014 - 2016

3. Next, Create An Administrative Receptionist Skills Section On Your Resume

Your resume's skills section should include the most important keywords from the job description, as long as you actually have those skills. If you haven't started your job search yet, you can look over resumes to get an idea of what skills are the most important.

Here are some tips to keep in mind when writing your resume's skills section:

Include 6-12 skills, in bullet point form
List mostly hard skills; soft skills are hard to test
Emphasize the skills that are most important for the job

Hard skills are generally more important to hiring managers because they relate to on-the-job knowledge and specific experience with a certain technology or process.

Soft skills are also valuable, as they're highly transferable and make you a great person to work alongside, but they're impossible to prove on a resume.

Example Of Administrative Receptionist Skills For Resume

Customer Service Skills
Customer service is the process of offering assistance to all the current and potential customers -- answering questions, fixing problems, and providing excellent service. The main goal of customer service is to build a strong relationship with the customers so that they keep coming back for more business.
Data Entry Skills
Data entry means entering data into a company's system with the help of a keyboard. A person responsible for entering data may also be asked to verify the authenticity of the data being entered. A person doing data entry must pay great attention to tiny details.
Phone Calls Skills
Phone calls are a wireless or wired connection made over a telephone or a mobile phone between two people. Two parties are involved in a phone call, the caller and the receiver. A caller dials the number of the one he wants to call, and the recipient hears a bell or a tune to which he picks up the call. The call establishes a connection between them through which they can communicate. The voice is converted into signals and is transmitted through wired or wireless technology.
HR Skills
HR stands for human resources and is used to describe the set of people who work for a company or an organization. HR responsibilities revolve around updating employee records and carrying out management processes like planning, recruitment, evaluation, and selection processes. HR is a key contributor to any company or organization's growth as they are in charge of hiring the right employees, processing payrolls, conducting disciplinary actions, etc.
Telephone Calls Skills
Telephone calls are a communication means through which a caller is connected to the called party. The call is done through a telecommunications device called a telephone. The caller can use a landline, mobile phone, or satellite phone to make the call.
Payroll Skills
Payroll is the sum of all the compensation that an organization has to pay to employees at a specified time. Payroll is managed by the finance or HR department while small business owners may handle it themselves. Payroll isn't fixed as it varies every month due to sick leaves, overtime, etc.
Bank Deposits Skills
Any money that a customer chooses to leave with their bank account is a deposit. Deposits can vary in amounts and different banks have limits on the deposits their customers can have as a minimum. Banks charge customers for deposits especially when a teller is used by the customer to deposit money into their account.

Top Skills for an Administrative Receptionist

Source: Zippia.com

Customer Service, 18.2%

Patients, 11.8%

Data Entry, 10.8%

Phone Calls, 8.0%

Other Skills, 51.2%

Not sure which skills are really important?

3 Big Tips For Listing Skills On Your Resume

4. List Your Administrative Receptionist Experience

The most important part of any resume is the experience section. Recruiters and hiring managers expect to see your experience listed in reverse chronological order, meaning that you should begin with your most recent experience and then work backwards.

Don't just list your job duties below each job entry. Instead, make sure most of your bullet points discuss impressive achievements from your past positions. Whenever you can, use numbers to contextualize your accomplishments for the hiring manager reading your resume.

It's okay if you can't include exact percentages or dollar figures. There's a big difference even between saying "Managed a team of engineers" and "Managed a team of 6 engineers over a 9-month project."

Most importantly, make sure that the experience you include is relevant to the job you're applying for. Use the job description to ensure that each bullet point on your resume is appropriate and helpful.

Don't have any experience?

How To Show Your Experience On a Resume... Even When You Don't Have Any

Work History Example # 1

Administrative Receptionist

Duke Energy

Released and confirm payment authorizations and researched invoices against contracts utilizing corporate work management database tools.
Assisted all the Buyers in the Purchasing Department with creating and maintaining reports in Microsoft Excel 2010.
Expedited shipments using UPS and Fedex.
Created templates and formatted instruction manuals of all equipment through Styles and use of Developer's Tab in Microsoft Word.
Created and edited PowerPoint presentations and slides as assigned.

Work History Example # 2

Administrative Receptionist

Kelly Services

Assisted in converting the method of instruction from traditional classroom style instruction to module/competency based instruction.
Created and edited PowerPoint presentations for Director-level meetings.
Handled manual payroll process, change form notifications, including responding to questions on payroll concerns.
Provided telephone, online and face-to-face customer service/support within high-volume call centers (handling calls/internet inquiries daily).
Designed regional PowerPoint presentations sales presentations, corporate events and training and executive conferences.

Work History Example # 3

Associate Administrative Assistant

Bank of America

Responded and solved employee questions and concerns regarding payroll.
Managed all divisional personnel/confidential files, attendance, and payroll Managed calendars and made travel arrangements.
Used Excel and PowerPoint to create quarterly internal reporting presentations.
Managed multiple relationships with various divisions throughout the organization.
Supported Media Specialists on various projects; preparing press kits and pitch books; minor edits to PowerPoint documents.

Work History Example # 4

Administrative Aide

The Home Depot

Supported four directors: Director of Sales, Director of Finance, Director of Inventory, and Director of HR.
Prepared and modify documents including correspondence, reports, drafts, memos and emails.
Developed expertise in special order systems, estimating and presentations through executing various projects for the company.
Processed work orders for repair/maintenance of production line machinery.
Prepared informational PowerPoint presentations for clients and prospective clients.

5. Highlight Your Administrative Receptionist Certifications On Resume

Certifications can be a powerful tool to show employers that you know your stuff. If you have any of these certifications, make sure to put them on your administrative receptionist resume:

Certified Medical Administrative Assistant (CMAA)
Word 2010 Certification
Certified Medical Office Manager (CMOM)
Nationally Certified Medical Office Assistant (NCMOA)
Microsoft Office 365
Certified Clinical Medical Assistant (NHA)

6. Finally, Add a Administrative Receptionist Resume Summary Or Objective Statement

A resume summary statement is a 1-3 sentence spiel at the top of your resume that quickly summarizes who you are and what you have to offer. In this section, include your job title, years of experience (if it's 3+), and an impressive accomplishment, if you have space for it.

Remember to address skills and experiences that are emphasized in the job description.

Are you a recent grad?

Read our guide on how to write a resume summary statement

Five Key Resume Tips For Writing An Administrative Receptionist Resume:

Relevant Experience

Make sure that the jobs, experience, and accolades that you include are relevant to the position you’re applying for.

Performed full-charge bookkeeping including accounts payable, accounts receivable, billing, payroll, and prepared 1099's.

The Right Skills

This is a great time to run wild with those keywords from the job description. For example, if they’re looking for someone with experience in Phone Calls, be sure to list it in your resume’s skills section.

Process expense reports, accounts payable, payroll reports, and sales activity reports.

Quantifiable Achievements

Your workplace accomplishments tell the story of the unique value you bring to an organization. Stay away from dry descriptions of job duties. Use numbers to help contextualize your achievements..

Operated 17 line NEC switchboard with 200 extensions for $50M high technology company.

ATS-Friendly

An applicant tracking system (ATS) is a piece of software employers use to collect, scan, organize, and rank applications. The key to getting your resume past ATS and into the hands of hiring managers is smart keyword usage.

Impeccable Formatting

Formatting a resume so that it looks professional and attractive is important. With Zippia’s resume builder, you can put together a modern-looking resume in less than 10 minutes. Just choose a resume template that suits your style, answer some questions about your background, and you’ll have a resume that’ll pass muster with both the ATS and the hiring manager.

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