Top Administrative Receptionist Skills

Below we've compiled a list of the most important skills for an Administrative Receptionist. We ranked the top skills based on the percentage of Administrative Receptionist resumes they appeared on. For example, 10.7% of Administrative Receptionist resumes contained Phone Calls as a skill. Let's find out what skills an Administrative Receptionist actually needs in order to be successful in the workplace.

The six most common skills found on Administrative Receptionist resumes in 2020. Read below to see the full list.

1. Phone Calls

high Demand
Here's how Phone Calls is used in Administrative Receptionist jobs:
  • Attended phone calls, concluded the nature of the calls and assist callers to the proper department or patient room number.
  • Maintained the receptionist area, responded to phone calls and emails, dispersed mail a phone calls to the appropriate people.
  • Answered average of 100 plus phone calls, transferred to the recruiters and sales manager Scheduled interviews for mangers and recruiters.
  • Answer heavy phone calls, filing, and data processing, patient registration with windows based practice management system.
  • Answered all incoming phone calls and handled properly via appropriate transfer, taking a message, or followed-up.
  • Work with a high call volume; 100-200 phone calls daily, following up with the respective managers.
  • Answered phone calls transferring to desired party/assisted sales staff with price quotation of company products/ proficient spread sheet Excel/Word
  • Logged, monitored, and distributed, all managers' incoming and outgoing correspondence and phone calls.
  • Attended phone calls, assessed the nature of calls and routed callers to the proper department.
  • Responded to incoming phone calls, taking and distributing messages and calling for payroll hours.
  • Answer, Screen and forward any incoming phone calls, while providing information when needed.
  • Greet and assist visitors, Answer and direct phone calls and Proficient with the copier.
  • Answer phone calls; conclude the nature of calls and direct caller to insurance agent.
  • Received all incoming phone calls and determined the nature and purpose of the call.
  • Provided assistance with incoming and outgoing phone calls and emails pertaining to Discount Benefits.
  • Directed phone calls to individuals; voice mail transferring; Receiving deliveries; mail.
  • Direct phone calls, assist clients to receive correct services, assist Accounting Dept.
  • Answered incoming phone calls and directed them to proper recipients using a switchboard.
  • Answer incoming phone calls, take messages and transfer calls to appropriate departments.
  • Managed phone calls and correspondence (e-mail, letters, packages etc.)

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2. Data Entry

high Demand
Here's how Data Entry is used in Administrative Receptionist jobs:
  • Organized all candidate forms and provided data entry support for all associated documentation.
  • Worked on various assignment including Receptionist, Administrative Support and Data Entry
  • Performed data entry tasks including entries into company databases.
  • Answer phones, schedule appointments, data entry, greet and sign-in visitors/ prospective students, manage calendars and other administrative functions
  • Assisted in field and home office personnel with purchase orders, location of missing supplies, data entry of supply orders.
  • Maintained accurate training data for each student and provided general clerical assistance including data entry of payroll, billing and invoicing.
  • Submit billing, schedule appointment, placing reminder calls, answer phone, correlate and file appropriate paperwork and data entry.
  • Performed general office duties including but not limited to distributing faxes and wire confirmations, data entry and general reports.
  • Scan mail and office documents, use Microsoft Outlook and Excel, photocopy, data entry, file and fax.
  • Performed data entry and maintained spreadsheets, using efficient methods while ensuring accuracy and completion of tasks by given deadlines.
  • Perform all daily office administrative duties, which include airplane maintenance, data entry and production of general correspondence.
  • Direct 8-line phone system, typing, filing, data entry, organization, and hostess for client meetings.
  • Processed system reports and member requests and input heavy data entry as well as placed office supply orders.
  • Assisted accounts payable with data entry logs on petty cash, multiple vendor invoicing and unit purchasing log.
  • Maintained Smart Office Databases by updating and entering new contracts as well as data entry of relevant documents.
  • Trained to do a lot of behind the desk work such as; computer data entry and filing.
  • Assisted departments and co-workers with filing, data entry, mail distribution, and various duties assigned.
  • General administrative duty such as filing, data entry and created access reports for customers upon request.
  • Performed a variety of routine data entry and document creations, as well as other clerical duties.
  • Task like billing, data entry, running reports or whatever else anyone in the office needs.

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3. Customer Service

high Demand
Here's how Customer Service is used in Administrative Receptionist jobs:
  • Enhanced communication between members and customer service department and executive team, fostering a sense of teamwork and collaboration.
  • Assisted in presentations for clients and prospective clients while maintaining a professional environment and providing quality customer service.
  • Provided excellent customer service and general administrative support and assist with various overflow tasks as needed.
  • Performed excellent customer service to Parents and Co-workers Assist Team Lead/Supervisor with daily reports.
  • Provided customer service to all incoming inquiries and monitored shipping status of materials.
  • Documented Continental Airlines customer service feedback to identify areas of improvement where applicable.
  • Provided excellent customer service going above and beyond expectations maximizing loyalty and sales.
  • Handled customer service and customer-related complaints; maintained and supervised the switchboard.
  • Provided quality work to ensure that patients received optimal customer service.
  • Completed necessary tasks provided by human resources or customer service departments.
  • Provide excellent customer service while assisting patients through appointment process.
  • Provided outstanding customer service in a pleasant and professional manner.
  • Maintain excellent customer service relations and develop customer rapport.
  • Provide professional customer service to high level executive floors.
  • Provided professional customer service to clients and co-workers.
  • Direct responsibility for customer service and Therapists support.
  • Provided customer service while operating main campus switchboard.
  • Prepared customer service letters for sales representatives.
  • Provided Bilingual Customer Service to national/international clientele.
  • Maintained customer service in a retail environment.

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4. Front Desk

high Demand
Here's how Front Desk is used in Administrative Receptionist jobs:
  • Front desk receptionist and administrative assistant for busy Sanford staffing agency.
  • Designed and implemented a procedures manual for Receptionist/Front Desk.
  • Answered multiple phone lines, transferred calls to corresponding departments and managed front desk reception in a high volume environment.
  • Provided friendly and helpful interface with clients and visitors in person and over the phone as a front desk representative.
  • Front desk administrative support and general office management to the residents, guests and staff of a luxury retirement community.
  • Key Responsibilities:* Provide front desk coverage, determine nature of visit or call and direct proper destination.
  • Manage monthly logs including the company truck usage by assigning check out and check in procedures at front desk.
  • Operate the front desk by answering telephone promptly and courteously, politely greeting guests, distributing mail and faxes.
  • Provided front desk coverage to the System Support Office, as well as all duties and tasks as assigned.
  • Front desk coverage and filled in for Unit Clerks overseeing the nurse's station maintaining 124 resident charts.
  • Front desk reception: greet visitors, answer phone calls, scan, copy, and file.
  • Performed general office automated duties: greeted visitors & parents, answered phones and managed front desk.
  • Praised during my first month by corporate leaders for excellent phone skills and superior front desk etiquette.
  • Carried out general administrative duties and communicated professionally and frequently as the front desk point of contact.
  • Organized and Scheduled Conference room appointments as well as managing the rotation of front desk for appointments.
  • Organized the front desk area for a smooth operations and maintained composure in a fast pace environment.
  • Front desk reception, phones, client interaction, claims, filing, archival, expense reports.
  • Managed front desk operations producing an even flow of day to day duties without disrupting corporate structure.
  • Greeted and registered clients, recruits, vendors, and all other visitors at the front desk.
  • Provided clerical and administrative support to ensure that the company's front desk objectives were met.

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5. Telephone Switchboard

high Demand
Here's how Telephone Switchboard is used in Administrative Receptionist jobs:
  • Operated manual and automatic digital telephone switchboards.
  • Operate telephone switchboard to answer, screen and forward calls politely and courteously.
  • Answered telephone switchboard & directed calls to appropriate departments or individuals.
  • Operated telephone switchboard to answer calls and take messages.
  • Operate telephone switchboard Transmit information or documents to customers, using computer, mail, or facsimile machine.
  • Operated multi line telephone switchboard, answered, screened and forwarded calls.
  • Answer incoming calls on multi-line telephone switchboard.
  • Operate a console telephone switchboard Perform various communications and clerical duties Provide routine office support.

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6. Appointment Scheduling

high Demand
Here's how Appointment Scheduling is used in Administrative Receptionist jobs:
  • Calendar management, appointment scheduling, correspondence via email.
  • Manage calendars and appointment scheduling.
  • Carried out various administrative duties including: Appointment scheduling, heavy phone intake and day sheet logging.
  • Manage Outlook Calendar Data Entry Reception Coverage; Appointment Scheduling Filing General Clerical Duties as Assigned Assist with Payroll
  • Sell memberships and products, appointment scheduling, customer interactions, clerical duties including answering phones and entering information into computer.
  • Focused on providing exceptional customer service to salon clientele including appointment scheduling, phone and email communication and register transactions.

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7. Office Supplies

high Demand
Here's how Office Supplies is used in Administrative Receptionist jobs:
  • Maintained adequate inventory of office supplies and identify items required for reordering.
  • Assisted in the coordination of office services i.e., ordering office supplies/equipment
  • Coordinated inventory orders and office supplies and maintained professional atmosphere.
  • Ordered kitchen/office supplies, delivered mail/packages.
  • Answered all incoming calls for the office, ordered office supplies, and accommodated accounting with various duties and data entry.
  • Restocked pamphlets, office supplies and organized the lobby area, furthermore prepare guest forms and schedules for the next day.
  • Assist in inventory management of office supplies, print materials and copier/printer related supplies; order office supplies for various departments.
  • Prepared check requests and requisitions, ordered office supplies and materials for staff in accordance with policies and budget guidelines.
  • Maintain files, records and databases on computer such as master employee emergency- contact list, and office supplies inventory.
  • Created and updated processes for new client accounts, ordering office supplies, and all front office procedures improving efficiency.
  • Assist HRA with ordering office supplies along with filing, faxing, copying, scanning projects and distribution of documents
  • Greet guests, answer multiple phone lines, take messages, schedule conferences and interviews, ordering office supplies,
  • Maintained front office, answered phones, ordered office supplies, and filed, copied, set appointments.
  • Ordered office supplies and promotional items, created memos and correspondences for meetings, banquets, and changes.
  • Collect and post all incoming monies, prepare invoicing, filing and order office supplies as instructed.
  • Maintain daily office administration: routing out mails, office supplies, faxing, filing, etc.
  • Managed office supplies and ensured both offices including management had the necessary supplies on hand to operate.
  • Greet guests and distribute visitor badges, order, re-stock and keep inventory of various office supplies.
  • Reduced company spending on office supplies by 30% annually through researching pricing and negotiating vendor contracts.
  • Ordered and distributed office supplies, handled incoming and outgoing mail and prepared and maintained interoffice correspondence.

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8. Reception Area

high Demand
Here's how Reception Area is used in Administrative Receptionist jobs:
  • Controlled visitor/employee access to floor; interacted with general reception area to approve/deny visitor access and adhered to strict security guidelines.
  • Coordinated operations of reception area, which served as inner-office communication center for space station facility.
  • Monitor and maintain office equipment, control inventory relevant to reception area.
  • Maintained several outpatient reception areas for pulmonary and infectious disease.
  • Maintained a pleasant welcoming reception area.
  • Manage switchboard and reception area for 4 companies within the same building Proofreading, monthly inventory, office supply management.
  • General office duties: Maintain the overall hygiene of the clinic, weekly mailings, cleaning/organizing reception area.
  • General office: dishes, coffee, paper in copier, meter reads, clean up reception area.
  • Maintained reception area, common areas, pantries and restrooms reporting any discrepancies to the proper facilities.
  • Managed reception area; monitored cameras; screened all incoming calls; and maintained security list.
  • Performed daily inspection of reception area to ensure space and furnishings were in working order.
  • Maintained a clean safe and clean reception area by complying with rules and regulations.
  • Directed all inbound office calls and maintained organization of the reception area.
  • Called customers on billing issues and greeted customers in front reception area.
  • Ensured lobby & reception area is a safe environment for everyone.
  • Maintain a neat, organized and professional reception area and lobby.
  • Maintained the reception area by keeping it neat and orderly.
  • Maintained front reception area with current loan information.
  • Greeted and Assisted clients in reception area 2.
  • Maintain a clean reception area.

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9. Appropriate Person

high Demand
Here's how Appropriate Person is used in Administrative Receptionist jobs:
  • Answered all incoming telephone calls/direct to appropriate person.
  • Delivered messages or transferred calls to appropriate personnel.
  • Perform responsibilities of answering calls and e-mails, answering all necessary inquiries or directing them to the appropriate person or department.
  • Welcomed clients and callers: responding to their inquiries or directing them to the appropriate person according to their needs.
  • Performed all types of clerical duties including but not limited to: *Answered phones and directed to appropriate personnel.
  • Greeted all guests coming in and letting appropriate persons know they have arrived and making them feel welcome.
  • Greet visitors and clients in a professional and courteous manner refer them to appropriate person or meeting room.
  • Use investigative skills to assist client in utilizing the intranet to locate appropriate person for Hubbard One.
  • Maintain a high demanding switchboard and knowledge to direct calls to the appropriate personnel or department.
  • Answered phones- direct and assist callers to the appropriate person in a professional and timely manner.
  • Welcome on-site visitors, determines nature of business, and announce visitors to appropriate personnel.
  • Answered incoming calls working on a switchboard and routed calls to appropriate person or department.
  • Answered and dispatched calls to appropriate person, filed faxed, coupled and distributed mail.
  • Evaluated employees' job performances and conformance to regulations and recommend appropriate personnel action.
  • Managed over 300 calls a day and addressed their inquiries to the appropriate person.
  • Answered calls, took messages and transferred calls to appropriate personnel providing excellent service.
  • Retrieve messages from system voice mail and forward to the appropriate personnel.
  • Handled calls and promptly forwarded them to appropriate person among 200 employees.
  • Acted as receptionist for the department and routed calls to appropriate personnel.
  • Receive, direct and relay telephone-calls and e-mail messages to appropriate personnel.

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10. Sort

high Demand
Here's how Sort is used in Administrative Receptionist jobs:
  • Provided information regarding photography packages, Greeted clients, sort and distribute incoming/outgoing mail, organized digital files.
  • Sorted and processed daily deposits and collected/keyed monthly meter readings from customers.
  • Complete assorted assigned administrative tasks as requested.
  • Maintained previously established alphabetical, index, and cross-reference files; receive, sort, and distribute incoming and outgoing mail.
  • Perform administrative duties including handling new file set-up, indexing and maintenance in addition to faxing, copying and sorting mail.
  • Front Desk duties include greeting guests, answering multiple phone lines, copying, filing, faxing, and sorting mail.
  • Opened, sorted, counted and date stamped all Claims and place in claims pick-up box daily for each medical group.
  • Process incoming mail, which includes, opening, sorting, time/date stamp, and distribution to Contract Specialists.
  • Perform general office duties such as ordering supplies, filing, open, sort, and distribute incoming correspondence.
  • Maintained client database, sorting out in mail to everyone in the building including monthly information packets prepared monthly.
  • Receive, sort, process and control the correspondence and other documentation received, both internally and externally.
  • Compile, copy, sort, and file records of office activities, employee records and other activities.
  • Operated mail service equipment: postage, complex inserts, sorters, bar codes, and fax machines.
  • Assist other departments as needed such as sorting mail, updating manuals, and other duties as assigned.
  • Greeted visitors to the resort and set them up with access cards for use of the amenities.
  • Processed shipping and receiving packages as well as daily incoming mail; sorted mail into individual boxes.
  • Receive and sort mail and deliveries, schedule appointments, maintain appointment diary either manually or electronically.
  • Switch board, copying and faxing, sending and sorting mail, doing multiple projects for company.
  • Cross trained in assorted functions of the administrative department including the various responsibilities of the Office Manager.
  • Received, sort, open and distribute incoming mail to office staff, prepared out-going mail.

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11. Travel Arrangements

high Demand
Here's how Travel Arrangements is used in Administrative Receptionist jobs:
  • Coordinated domestic and international travel arrangements for senior-level executives, and provided hospitality service arrangements as requested by senior management.
  • Scheduled appointments, handled local travel arrangements, and coordinated catering services for executive meetings.
  • Calendar management consisting of multiple schedules including meetings, travel arrangements, and special arrangements.
  • Typed letters of invitation for Foreign Visitors and made domestic travel arrangements.
  • Scheduled and organized office meetings and travel arrangements for management.
  • Scheduled and organized professional meetings, luncheons and travel arrangements.
  • Coordinated travel arrangements for employees and regularly updated travel profiles.
  • Make travel arrangements for Executives arriving into Baltimore.
  • Prepared all travel arrangements for professional staff.
  • Planned travel arrangements and managed telephone contacts.
  • Orchestrated travel arrangements and office supply procurement.
  • Organize travel arrangements for corporate officers.
  • Coordinated travel arrangements for company executives.
  • Schedule calendar and set-up travel arrangements.
  • Planned travel arrangements for associates.
  • Provided general support as needed, including: creation of slides, travel arrangements and preparation of expense reports.
  • Assisted in strategic planning, handled itineraries, travel arrangements, re-ordering supplies, and scheduling presentations and conferences.
  • Co-coordinated and booked seminars/conferences, travel arrangements for clients and visitors, office functions and meetings.
  • Calendar maintenance, meeting and travel arrangements, preparing contracts, presentation materials, etc.
  • Assist with maintaining calendars, travel arrangements, company events, luncheons and meetings.

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12. Conference Room

high Demand
Here's how Conference Room is used in Administrative Receptionist jobs:
  • Provided telecommunications, client reception and conference room scheduling for a 400 attorney international firm while attending college.
  • Monitored conference room usage and alerted Office Services/Hospitality Staff for appropriate maintenance or set-up.
  • Remind members of upcoming expiration date on insurance policy for Community Conference room.
  • Approved and scheduled conference room reservation requests and catering services.
  • Scheduled conference room and confirmed appointments for entire management team.
  • Maintained receptionist area and conference room.
  • Scheduled Community buildings and Conference rooms.
  • Coordinated conference room calendars and catering.
  • Maintained corporate conference room calendars.
  • Order supplies, keep kitchen and bathroom stocked and maintain cleanliness in front area, conference room, bathroom and kitchen.
  • Keep track of meetings held in conference room as well as book conference room for Director of Pharmacy and other executives.
  • Assist with administrative duties: process expense reports, post conference room schedules, update contact list, filing, etc.
  • Schedule conference rooms, coordinated scheduling of in-house training and telephone backup, maintain and order supplies for the department.
  • Maintain Microsoft Outlook Calendars for 15 conference rooms, which entailed coordination with hosting executives, guests and caterers.
  • Calendar scheduling completion within strict deadlines utilizing Outlook for 15 conference rooms for over 1000 people in the building.
  • Maintained supply inventory, kept conference room and reception area tidy, and coordinated maintenance of office equipment.
  • Coordinated the calendars and schedules of the CEO, Directors and Managers by booking conference rooms and meetings.
  • Schedule and maintain meeting calendar for conference rooms * Maintain a pleasant and welcoming front lobby area.
  • Scheduled conference rooms for meetings, depositions and committee luncheons; planned catering of these events.
  • Maintained and reserved the executive conference room as well as all company used conference room calendars.

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13. Fedex

high Demand
Here's how Fedex is used in Administrative Receptionist jobs:
  • Processed Domestic and international shipment waybills and overnight deliveries through UPS, USPS, FedEx and DHL web sites.
  • Greeted Clients, received incoming of FedEx, UPS & DHL packages as well as and clerical duties.
  • Expedited timely shipments of data and hard drives via UPS and FedEx while maintaining chain of custody.
  • Handled incoming packages along with being responsible for UPS, FedEx labels for majority of outgoing packages.
  • Work on FedEx and UPS programs to handle all outgoing packages and logging in all incoming boxes.
  • Accepted all FedEx and UPS deliveries, sorted mail, and updated phone and contacts directory.
  • Shipped and acknowledged receipt of packages from FEDEX, UPS, and the regular mail.
  • Checked and distributed mail, ordered supplies, sent and received FedEx and UPS packages.
  • Shipped FedEx and interoffice packages, received incoming mail/deliveries, sorted and distributed to recipients.
  • Received all UPS and FedEx documents, logged, and distributed to appropriate destinations.
  • Sorted first class mail, FedEx, campus mail and all incoming mail daily.
  • Scanned, sorted and logged in mail, messenger, FedEx and UPS packages.
  • Maintained all FEDEX, USPS and UPS incoming and outgoing accounts and mail.
  • Sorted all incoming and outgoing mail including: FedEx, UPS and USPS.
  • Handled and distributed all incoming and outgoing post including FedEx and DHL parcels.
  • Enter in property management system created for residents to pick up FedEx packages.
  • Ordered and stocked all office, FedEx, USPS and kitchen supplies.
  • Managed priority mailing, FedEx, and UPS packaging internally and externally.
  • Processed incoming and outgoing mail, UPS, and FedEx shipments daily.
  • Prepared UPS, and FedEx labels and scheduled pickups and deliveries.

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14. Telephone Calls

high Demand
Here's how Telephone Calls is used in Administrative Receptionist jobs:
  • Managed executive correspondence, telephone calls and routine inquiries.
  • Greet clients, copies, faxing, setting appointments, Spanish and English calls via of inbound and/or outbound telephone calls.
  • Answered the inbound telephone calls, properly directed calls, take and delivered messages for all staff members as needed.
  • Answer and screen large volume of telephone calls and responds to routine inquiries for 35 different properties throughout Central Florida.
  • Screen all incoming phone calls to the appropriate individuals as well as answer and screen manager's telephone calls.
  • Operate the Center's telephone switchboard to answer, screen, and forward inbound and outbound telephone calls.
  • Field telephone calls, receive and direct visitors, forward emails and deliver mail packages to appropriate classes.
  • Provide external customer support to our catalog customers via telephone calls, letters, and emails.
  • Screened and routed telephone calls responding to inquiries from internal and external clients throughout the firm.
  • Greet visitors and clients and answer all telephone calls in a timely and professional manner.
  • Process incoming and outgoing telephone calls efficiently, politely, and as quickly as possible.
  • Screen visitors, and telephone calls to the Deputy, and Director of the facility.
  • Screened and routed incoming telephone calls from nurses, patients, and other departments.
  • Handled approximately (200) incoming telephone calls per day at the corporate headquarters.
  • Receive incoming telephone calls, secure necessary information and transfer call to appropriate party.
  • Greet all customers who come in and answer all telephone calls throughout the day.
  • Answered incoming telephone calls via a high-volume, 10-line services as Head Receptionist.
  • Received telephone calls from homeowners regarding their property, complaints and service requests.
  • Screened telephone calls, inquiries, and request and handled them when appropriate.
  • Answered and forwarded telephone calls to over 1,000 employees and contractors world-wide.

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15. Expense Reports

average Demand
Here's how Expense Reports is used in Administrative Receptionist jobs:
  • Booked travel, reconciled expense reports, maintained employee calendar management and database updating.
  • Reconcile corporate credit card and prepare reimbursable business expense reports.
  • Support included but was not limited to booking travel, maintaining calendars, expense reports, assistance with workshops and meetings.
  • Create and update various spreadsheets, manage expense reports including cash receipt and manage other general administrative duties as needed.
  • Review and process bills, cut checks, audit expense reports, investigate accounts payable and accounts receivable inquiries.
  • Maintained expense reports, petty cash and lite bookkeeping; Data entry and filing; covered receptionist lunch hour
  • Processed all drivers weekly manifest, expense reports, mileage & gas reports as well as insurance certification.
  • Prepare check requests, purchase order requisitions, and travel expense reports in accordance with Moog's policies.
  • Print expense reports from Concur and print and code them properly and make sure they met Sony guidelines.
  • Cross check receipts with expense reports and make copies of all receipts for tax purposes.
  • Arrange travel for bankers; collect and organize paperwork for expense reports before processing them.
  • Utilized Microsoft Word and Excel to maintain check log and generate monthly expense reports.
  • Process expense reports, accounts payable, payroll reports, and sales activity reports.
  • Create PowerPoint presentations for executives, run errands, and carry out expense reports.
  • Managed expense reports, company credit cards, and the petty cash fund.
  • Compiled projects such as expense reports, presentation packets, and information binders.
  • Work closely with church staff in managing expense reports and employee reimbursement.
  • Processed employee time cards and expense reports for Facilities and Quality Dept.
  • Set up travel for team leads and assisted in completing expense reports.
  • Coded and processed invoices, maintained expense reports and time sheets.

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16. HR

average Demand
Here's how HR is used in Administrative Receptionist jobs:
  • Provided orientation to all new co-workers and actively support other team members throughout the organization.
  • Completed administrative projects for internal business units and provide reception services for three corporate areas
  • Assisted in managing three independent clinical psychology practices from an administrative standpoint.
  • Created and organized in chronological order heavy filing of all incoming documents.
  • Managed employee security access badges and general housekeeping through property management.
  • Organized and expedited flow of computer-generated reports throughout the company.
  • Prepared correspondence and e-mail for distribution throughout the department.
  • Instructed interviewees through application and testing procedures.
  • Performed administrative task through computer software.
  • Greet visitors that come in the distribution center and answer any questions as they arise; assist with HR hiring process.
  • Interacted and communicated with many affluent Dallas philanthropists, Board of Directors, Volunteers, and well-known radio and television personalities.
  • Perform Orientation Intake, where I explain HRA rules, regulations and guidelines, responsible for timekeeping and scheduling appointments.
  • Enhanced employee performance through daily mentoring, one-on-one discussions, and the submission of individual employee assessments to senior management.
  • Demonstrated conflict management skills by handling complaints, settling disputes, and resolving grievance and conflicts through mediation and counseling.
  • Send emails throughout the Loan Center with important information regarding upcoming events, deliveries, and/or informing of important visitors.
  • Partner with our recruiting team to make sure every candidate who comes through our doors has a delightful experience.
  • Provide administrative support throughout the Corporate office including general typing, answering the telephone and clerical duties as assigned.
  • Create and manage ads for new employees, as well as go through applications and resumes and schedule interviews.
  • Work directly with Three Owners, CFO and HR Manager providing administrative support and personal assistance to them.
  • Manage all program operations in accordance with HRA and industry regulations, agency policies, and HIPAA guidelines.

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17. High Volume

average Demand
Here's how High Volume is used in Administrative Receptionist jobs:
  • Promoted to Payroll Administrator/Admin Asst for high volume/square footage retail location.
  • Greet clients, manage appointments and maintain a clean, presentable environment in a fast paced, high volume salon.
  • Receive and route a high volume of phone calls, Supply information to callers, relay messages and announce visitors.
  • Forward all incoming and outgoing calls to the appropriate channels, manages high volume of guest and visiting employees.
  • Manage data for over 180 clients each week, maintaining accuracy of a high volume of treatment-related data.
  • Interacted and responded to a high volume of client inquires in person and via telephone and email.
  • Prepared all correspondences for Company;Answered high volume phone calls;Created databases and spreadsheets.
  • Process (coding of diagnosis, procedures) high volume of medical claim forms.
  • Handle extremely high volume of incoming phone calls (50-150 per day).
  • Coordinated a variety of high volume, time sensitive, confidential projects.
  • Answered four high volume phone lines and directed or paged calls sufficiently.
  • Learned to handle high volume interactions with those live and on phone/email.
  • Answered a high volume of calls and light typing of sensitive documents.
  • Handled medium- high volume calls, emails, and mail.
  • Answered phones and took orders in a high volume environment.
  • Managed multiple high volume phone lines and voice mail system.
  • Streamlined high volume traffic in K-12 school counseling office.
  • Handle high volume of phone calls, Schedule meetings.
  • Scheduled appointments and directed a high volume of callers.
  • Answered high volume incoming calls, announce visitors arrival.

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18. Greeting Visitors

average Demand
Here's how Greeting Visitors is used in Administrative Receptionist jobs:
  • Oversee receptionist area including greeting visitors and answering phones.
  • Served as the receptionist for the organization, including greeting visitors and directing internal staff to various departments.
  • Managed receptionist area, Including greeting visitors and responding to telephone and in person requests for information.
  • Oversee daily operations from greeting visitors to keeping updated records for all pertinent functions of this facility.
  • Managed the receptionist area, including greeting visitors, and answering phone calls.
  • Handle the tasks of greeting visitors/customers in a friendly and courteous manner.
  • Checked and screened calls while greeting visitors.
  • Managed the receptionist area, including greeting visitors and responding to telephone and in-person requests for information in a timely manner.

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19. Proper Departments

average Demand
Here's how Proper Departments is used in Administrative Receptionist jobs:
  • Take orders for merchandise or materials and send them to the proper departments to be filled.
  • Received all incoming mail and distributed to the proper departments to reduce interruptions.
  • Received and directed all telephone communications to the proper departments and sales personnel.
  • Accepted and distributed messages and mail to proper departments and employees.
  • Answer all incoming calls and route to the proper departments.
  • Answered incoming calls screened and forward calls to proper departments.
  • Open all mail correspondence and distribute to proper departments.
  • Direct residents to proper departments for help.
  • Greet and direct guests to proper departments.

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20. Special Projects

average Demand
Here's how Special Projects is used in Administrative Receptionist jobs:
  • Provide general clerical assistance or complete special projects as requested.
  • Process data information for special projects as needed
  • Provide administrative support and perform special projects.
  • Assisted the Claims Department, Mail/File Room and Department of Finance as needed with mailings, clerical assignments and special projects.
  • Greet customers Manage heavy volume of phone calls Administrative & General miscellaneous office duties Works on special projects as assigned
  • Served as Coordinator of Special Projects, performed orientation, background checks, and drug screening for new employees.
  • Assisted with special projects, requested by the Studio Manager in Word, Excel and PowerPoint as needed.
  • Type and create documents, forms, charts, graphs, and assist with special projects as assigned.
  • Performed data entry for senior engineer on special projects using Microsoft word and Excel applications.
  • Perform other duties such as research documents, special projects and analyzing information received.
  • Provided clerical support as needed and assisted different departments on special projects as needed.
  • Provide administrative support for special projects to include research, and scanning documents.
  • Handle special projects for management and staff, perform clerical duties as required.
  • Work on special projects for several of Vice Presidents and Assistant Vice Presidents.
  • Created emails, letters and company correspondences and special projects as assigned.
  • Work closely with the consultant in developing new ideas and special projects.
  • Assist Project Managers and various Directors with special projects as needed.
  • Assist other departments with daily tasks and special projects as needed.
  • Perform research and analysis of special projects within the organization.
  • Assisted Manager and Escrow Officers as needed with special projects.

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21. Powerpoint

average Demand
Here's how Powerpoint is used in Administrative Receptionist jobs:
  • Prepared high-level meeting presentation material and handouts, which included creating/modifying PowerPoint presentations, utilizing, and advanced PowerPoint skills.
  • Drafted correspondence and other written material, develop PowerPoint slides and graphic presentations for demographic analysts.
  • Created and editing PowerPoint presentations as well as developing marketing materials for candidates running in elections within the UN system.
  • Developed video, PowerPoint and multimedia of all facilities in the operation of the City of Enterprise.
  • Advanced Microsoft Office (Outlook, Word, Excel, and PowerPoint) skills3.
  • Created PowerPoint presentations to show non-profit statistics - applied flowcharts and graphs.
  • Assisted in creation of PowerPoint Presentations.
  • Worked on Excel, PowerPoint.
  • Experience with MS Office: Word, PowerPoint, Excel, Publisher.
  • Develop, prepare and present presentations to realtor base in PowerPoint to large and small groups.
  • Create invitations for special company events using Word, PDF Convertor and PowerPoint.
  • Trained in EMR (Epic)Advance Skills in Microsoft - Word, Excel, Powerpoint, etc.

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22. Medical Records

average Demand
Here's how Medical Records is used in Administrative Receptionist jobs:
  • Completed patient registration; managed medical records; answered multiple telephone lines and answered patients inquires.
  • Reviewed electronic medical records for research and verification purposes.
  • Schedule appointments and organize medical records.
  • Maintained electronic and paper medical records.
  • Handle multiple phone lines, interface with electronic medical records system to update and look up patient information.
  • Emailed/faxed medical records to patients upon request, as well as to other Physician's offices.
  • Aided with distribution of medical supplies to clinical rooms, maintained staff and patient medical records
  • Input date: Accurately file, maintain, and update medical records of all clients.
  • Sorted, filed, and scanned medical records, business files, and insurance information.
  • Collect co pay/ deductible at time of service and filled out electronic Medical Records.
  • Entered patient records sending them off to medical records for check off and filing.
  • Handle medical records and requests; fax and bill for requests as needed.
  • Ensured compliance on all laboratory test results to be filed with Medical Records.
  • Monitor and update all children's medical records in compliance with State regulations.
  • Organized and completed requests for both incoming and outgoing medical records.
  • Used electronic medical records to review cases and research if needed.
  • Fax medical records and send to appropriate destination.
  • Assist Medical Records Department in prepping charts.
  • Organized medical records ensuring JCAHO compliance.
  • needed as part of maintaining a smooth operation for the medical records, staff assignments, and other areas.

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23. Insurance Companies

average Demand
Here's how Insurance Companies is used in Administrative Receptionist jobs:
  • Document all conversations with customers and insurance companies regarding authorizations received, requests, and customer availability.
  • Contacted and communicated with various insurance companies for the purpose of authorizations and benefit process.
  • Verify benefits and eligibility with insurance companies.
  • Answer the phone, distribute the mail, process new applications, scan documents to insurance companies, order medical exams.
  • Communicated and built strong relationships with licensed agents, insurance companies and medical facilities on life insurance policies.
  • Review and edit attorneys' and insurance companies' investigative results for court proceedings.
  • Call customers/insurance companies to collect payment after 30 days from the invoice date.
  • Interact with providers, office staff, insurance companies, etc.
  • Coded and filed patient office visits to insurance companies for payment.
  • Submitted medical claims to insurance companies.
  • Bill insurance companies on behalf of customers for mitigations and remediation, using insurance company software.

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24. Administrative Tasks

average Demand
Here's how Administrative Tasks is used in Administrative Receptionist jobs:
  • Performed minor clerical duties and administrative tasks to ensure efficient operation of receiving areas.
  • Handled multiple administrative tasks as needed while concurrently performing above duties.
  • Relieve receptionist, complete administrative tasks and distribute mail accordingly.
  • Perform various administrative tasks for executive level.
  • Performed various administrative tasks including; preparing and submitting expense reports, scanning and copying, and organizing and filing documents.
  • Perform administrative tasks consisting of answering phones, compliance to HIPPA, contacting insurance companies, and filing.
  • Performed clerical duties like answering phone, assisting supervisors with administrative tasks, and assisting customers via telephone.
  • Handled assignments as needed through Kelly Services for receptionist and/or administrative tasks in the load bank rental industry.
  • Handled a variety of patient service and administrative tasks and resolved issues with expediency.
  • Provided direct support to Executive Assistant and Office Manager with administrative tasks.
  • Assist 13 employees and in-house attorney with various administrative tasks, i.e.
  • Assist with administrative tasks such as processing rents, and data entry.
  • Assisted with various administrative tasks for Human Resources and other departments.
  • Handled all other administrative tasks and pickup / deliveries as assigned.
  • Supported President and two Vice Presidents with all administrative tasks.
  • Provided assistance to in-house and off-site employees with administrative tasks.
  • Worked in various departments throughout the office performing administrative tasks.
  • Assist other departments with various administrative tasks when required.
  • Handled all other Administrative tasks as assigned.
  • Managed telephone conversations with regards to claims process * Updated claims data in claims management system * Other administrative tasks

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25. Patient Care

average Demand
Here's how Patient Care is used in Administrative Receptionist jobs:
  • Maintained accurate records of patient care, condition, progress and concerns according to Medicare guidelines.
  • Maintain new referral tracking system that improves patient care.
  • Utilized medical terminology and familiarity with medical procedures and patient care to transcribe medically-oriented documents from handwritten text.
  • Developed a system of staff communication that ensured proper implementation of treatment plans and comprehensive patient care.
  • Provided quality and timeliness, attention to detail, exemplary patient care delivery and team-player attitude.
  • Coordinate scheduling with providers and ensured top-most quality patient care and advocate for patient education.

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26. Word Processing

average Demand
Here's how Word Processing is used in Administrative Receptionist jobs:
  • Co-developed comprehensive, word processing manual for administrative support staff.
  • Provided Administrative support to management with word processing or data entry as needed by administration staff or others with office projects.
  • Prepare reports, memos, letters and other documents using word processing, spreadsheet, and database or presentation software.
  • Perform intensive, hands -on training in preparing documents, using advanced functions in word processing programs.
  • Worked with computer programs Microsoft Office Products, including Word Processing and Excel.
  • Perform word processing, filing, copying and client's data entry.
  • Used computers for various office applications, database management or word processing.
  • Assist publications unit with word processing jobs as needed.
  • Use of word processing and excel spread sheets.
  • Maintained files and records using Word Processing program.
  • Used computer software such as word processing programs.
  • Perform clearical tasks such as word processing, typing, data entry, filing, and making copies.
  • Provided word processing and clerical assistance to managers Answered all incoming calls and handled caller s inquiries
  • Collaborated with a Techwriter on word processing an engineering manual for a new product.
  • Perform clerical, database and word processing projects for numerous departments.
  • provided support to accounting office including word processing, distributing mail and routing incoming calls using a multi-line phone system.

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27. Internet

average Demand
Here's how Internet is used in Administrative Receptionist jobs:
  • Performed internet research and entered all data for hard-copy and on-line publication subscriptions.
  • Experience with using software such as Microsoft office, outlook, Word, Excel, Windows, Internet Explorer and PowerPoint.
  • Operate Internet Explorer, Power Point, Microsoft Word, Outlook, Copy machine and fax machine.
  • Answered phone calls and responded to inquiries, received clients, ordered supplies, Internet research.
  • Assisted staff with overflow work, including word processing, data entry and Internet research tasks.
  • Assist in developing marketing plans, internet ads, and print ads.
  • Utilized Cisco web based utility to offer out guest wireless internet.
  • Locate land for sale via newspaper and internet.
  • Log and record all Internet information.
  • Drafted correspondence to reach new prospects and performed Internet research for potential medical equipment purchasing agents.
  • Performed Security checks for appropriate clearance of staff and visitors Email and Internet searches for direct and efficient information for supervisors.
  • Searched tax rolls via the Internet to check legal descriptions for accuracy Notarized and witnessed closing documents as necessary.
  • Transfered and directed phone calls to Parts and Services Department, fleet sales and internet sales managers.
  • Conducted extensive Internet research on competitors and potential acquisitions, reporting findings to CFO.
  • Research internet for various assignments, multi-mail merges for different staff.

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28. Bank Deposits

average Demand
Here's how Bank Deposits is used in Administrative Receptionist jobs:
  • Managed and documented all bank deposits for the organization and ensured all were made timely and according to policy.
  • Prepare bank deposits, filing and administration of account data and correspondence.
  • Process cash transactions, and make bank deposits.
  • Process incoming checks and prepare bank deposits.
  • Processed daily bank deposits from members.
  • Make bank deposits and cashier.
  • Greeted customers and received payment on accounts Posted customer payments to the accounts and prepared bank deposits.
  • Prepare daily bank deposits and employee timesheets.
  • Greet taxpayers and answer phone Collect property tax payments Answer property questions Prepare weekly bank deposits
  • Input data entry Received service payments/ sales payments Car sales taxes Title clerk Bank deposits
  • Handed out mail Balanced register Made bank deposits Organized work lunches and parties Accomplishments I organized everything properly.

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29. Staff Members

average Demand
Here's how Staff Members is used in Administrative Receptionist jobs:
  • Perform computer operations and other needed procedures, offer exemplary professional customer service to vendor and staff members.
  • Planned and arranged travel preparations for both sales representatives and management staff members.
  • Provide administrative support to staff members across a fast-paced environment at various locations.
  • Prepared instruction workshops on customer service etiquette for community center staff members.
  • Facilitated scheduling and coordinating of daily meetings various staff members efficiently.
  • Schedule meeting, conferences, and order meals for internal employees, all temporary contractors, and other staff members.
  • Assisted staff members with data entry using a soft ware (OTTS) Process vehicle title changes and Updates.
  • Work receptionist desk, greet clients/visitors, notify staff members of clients/visitors arrival, filing faxes, etc.
  • Greeted visitors, ascertain the nature of their business, and refer them to appropriate staff members.
  • Assisted the staff members to meet deadlines and customer expectations; and helped in auto sales.
  • Completed various accounting documents via Advantage Financial System and HRMS payroll system for 75+ staff members.
  • Worked directly with any needs the Director had along with Nurses and all staff members.
  • Assisted senior staff members with reservations, event planning and monthly sales award calculations.
  • Researched, compiled, managed and distributed to staff members weekly church activity reports.
  • Served as front line contact and directed phone calls to appropriate staff members.
  • Answered all phone calls, directed clients to correct staff members.
  • Provide administrative support to staff members across a fast-paced car dealership.
  • Created and managed schedules, assisted in hiring other staff members.
  • Assisted all staff members in efficient utilization of office equipment.
  • Take messages for office staff and notify appropriate staff members.

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30. Greeting Clients

low Demand
Here's how Greeting Clients is used in Administrative Receptionist jobs:
  • Handled all office duties such as filling, answering phones, greeting clients, & Etc.
  • Manage receptionist area, including greeting clients and answering sufficient information to clients.
  • Coordinate reception desk daily with answering phones, greeting clients or vendors.
  • Front office reception for greeting clients, vendors and applicants.
  • position, greeting clients, responsible for placing Open House ads in the CT Post and real estate magazines.
  • Created an inviting environment by adhering to customer service protocol, specifically greeting clients and ensuring a smooth check-in process

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31. Direct Calls

low Demand
Here's how Direct Calls is used in Administrative Receptionist jobs:
  • Answer phones, direct calls to recipient, page on overhead if necessary, log calls, take detailed messages.
  • Mail handling; data entry; filing; answer phones and direct calls; take messages and deliver as necessary.
  • Answer Phones and direct calls MLS data entry and updates and data retrieval Opened mail and directed it to appropriate staff
  • Answered inquires and direct calls to the Executive Director and performed duties for the Administrative Assistant when needed.
  • Answer phones and direct calls to appropriate staff, Maintain conference room scheduling for 5 conference rooms.
  • Answer phone and take messages for staff as well as redirect calls and answer questions.
  • Answer all incoming calls, handle caller's inquiries and direct calls respectively.
  • Answer phones, direct calls, answer patient questions and new patient questionnaires.
  • Answer all incoming calls and direct calls to the appropriate party.
  • Answer switchboard at 1000 plus resident community and direct calls appropriately.
  • Answered multiple phone lines and direct calls to different departments.
  • Operated switchboard direct calls and retrieve incoming messages.
  • Managed phone systems and appropriately direct calls.
  • Direct calls to the appropriate departments.
  • Answer incoming and direct calls.
  • Answer multi-line phone, screen and direct calls and provide assistance to top level executives.
  • Answered multi-line phone and direct calls to appropriate staff or departments.
  • Answer and Direct Calls Filing Meet and Greet customers in the show room Clerical miscellaneous duties
  • Answer and direct calls and mail Greet Visitors/Arrange meetings Update Owners Calendar in Outlook Certified payroll Equipment Tracking General Office Duties

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32. Fax Machines

low Demand
Here's how Fax Machines is used in Administrative Receptionist jobs:
  • Maintained maintenance, and operated office equipment, such as copiers, fax machines, scanners and printers.
  • Maintain fax machines, assists users, sends faxes, and retrieves and routes incoming faxes/emails.
  • Ensured daily all printers, fax machines, and copiers are functioning properly.
  • Scheduled service appointments for copy and fax machines / printers and assigned technicians.
  • Operated copiers and Fax machines Office support Helped with Vast amounts of document scanning.
  • Maintained copiers, fax machines, postage machine (Pitney Bowes).

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33. Clerical Support

low Demand
Here's how Clerical Support is used in Administrative Receptionist jobs:
  • Manage front office and provide professional secretarial/clerical support to upper level management and staff member.
  • Provided administrative and clerical support to the Business Manager, including receptionist backup when assigned.
  • Provided diversified clerical support to the security division and personnel within the department.
  • Provided secretarial and clerical support to several managers within the dealership.
  • Provided administrative and clerical support to various departments as needed.
  • Provided administrative clerical support to managers and sales team.
  • Provided clerical support to supervising paralegal and attorneys.
  • Provide clerical support to administrative assistant.
  • Provide clerical support for Administration.
  • Provided clerical support to Oxford X-Ray Technology, Inc. by answering and transferring incoming calls to the appropriate divisions.
  • Provided clerical support, such as, data entry, filming, faxing and supply delivery.
  • Provided general clerical support to the other staff personnel and any/and all other duties assigned.
  • Provided full administrative and clerical support for recruiters and front office.
  • Provided clerical support to staff.teachers, and managers.
  • Provided word- processing and clerical support.
  • Provide administrative and clerical support to Audit Department with previous support to the charlotte REMAG SE team.
  • company supplies, provide clerical support to direct supervisor and other employees.
  • Provide clerical support for several departments with assigned duties.
  • Provide clerical support to the human resources department.
  • General administrative and clerical support Maintained up-to-date knowledge of company policies Handled classified documents with various departments.

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34. New Clients

low Demand
Here's how New Clients is used in Administrative Receptionist jobs:
  • Work hand in hand with the intake specialist for new clients in process procedures.
  • Served as the initial person of contact for new clients and visitors.
  • Created Admission packets and processed paperwork for all new clients and residents.
  • Prepared marketing materials for and communication with new clients and prospects.
  • Communicated with new clients and traffic requests for information.
  • Gained knowledge on all new clients the company acquired.
  • Organised education pamphlets for new clients, including designing and arrangement of the content
  • Entered new clients into Peachtree and setup for billing.

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35. Conference Calls

low Demand
Here's how Conference Calls is used in Administrative Receptionist jobs:
  • Facilitated conference calls as needed between sales, customers and provisioning to verify additional information.
  • Provide administrative support for Executive meetings and conference calls.
  • Order catering, reserve conference rooms and conference calls as needed, process and distribute experience reports.
  • Greet customers, set up conference calls, maintained calendar in SharePoint, and schedule meetings.
  • Coordinated conference calls for various departments, video conference setup, and other duties assigned.
  • Answer multiple phone lines, transfer calls, set up conference calls and appointments.
  • Set up and conducted conference calls for attorneys, secretaries, staff, etc.
  • Arranged conference calls for staff, Arranged for delivery of conference lunches.
  • Coordinated conference calls for inside and outside employees through Microsoft Office.
  • Scheduled all meetings, conference calls, and important dates.
  • Arranged all aspects of multiple in-house meetings and conference calls.
  • Set up conference calls via video and CISCO phone system.
  • Set up conference calls and training seminars for employees.
  • Set up conference calls via in-house conference system.
  • Arranged company meetings and set up conference calls.
  • Coordinated and schedule meetings, conference calls.
  • Schedule meetings Schedule conference calls.
  • Set up all conference calls.
  • Managed appointment calender and scheduled meetings and conference calls for senior executives.
  • Answer all incoming calls/transfer calls / set-up conference calls Inventory/supplies - order office supplies Costco/Office Depot, keep track of supplies.

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36. Greeting Customers

low Demand
Here's how Greeting Customers is used in Administrative Receptionist jobs:
  • Handled the task of greeting customers, visitors, and job applicants in a warm and courteous manner.
  • Displayed a friendly, yet positive attitude while meeting and greeting customers on a regular/daily basis.
  • Performed general office duties including filing, copying, greeting customers and answering phone.
  • Cover the main switchboard 6 lines, greeting customers and clients.
  • Provide excellent customer service while answering phones and greeting customers.Answer phones in a polite and courteous manner and transfer to appropriate extension
  • Grant Thornton Meeting and greeting customers/clients upon entry into the building.
  • General clerical support for Administration departments Answer phones and mailing correspondence Greeting customers and confirming customer appointments
  • Answer multi-phone system greeting customers Call as well as directing to appropriate Department.
  • Job Greeting customersDuties Multi-line phone systemEntering payments into resident accounts in YardiPreparing depositsUpdating available listingsAssisted in various other tasks as assigned

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37. Quickbooks

low Demand
Here's how Quickbooks is used in Administrative Receptionist jobs:
  • Assisted Accounts Payable and Receivable department on an as-needed basis using QuickBooks under their direction to record transactions.
  • Created financial balance records in QuickBooks and reported weekly and month sales totals to management.
  • Use of Microsoft Word, Excel, Outlook and QuickBooks on a daily basis.
  • Assist Board members by preparing checks from QuickBooks, researches, correspondences as needed.
  • Assist with the Club s accounting system and QuickBooks data processing.
  • Scanned documents and attached them to QuickBooks Sales Orders and Invoices.
  • Work with inventory, restocking and entering QuickBooks information.
  • Recorded payments by entering them into QuickBooks.
  • Entered Purchase Orders in QuickBooks.
  • Utilize tools such as Quickbooks and ACT software programs to track daily profit/losses and accurate account management information.
  • Use QuickBooks, Xcel, Word and Office on daily basis along with other computer programs.
  • Manage some accounting using QuickBooks, entering bills and processing invoices, updating client list.
  • Assist in preparation of invoices in QuickBooks Responsible for ordering supplies as needed basis.
  • Created Invoices in QuickBooks Follow-up with customers for payment purposes.
  • Input vendor, travel, and corporate expenses in Quickbooks.
  • Take orders over the phone/email for customers via quickbooks.
  • Aided Staff Accountants with journal entries in Quickbooks.
  • Created Sales Orders using Quickbooks.
  • Interview clients, schedule appointments,maintain payment records for clients on hardcopy as well as QuickBooks, create/mail monthly billingstatements.

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38. EX

low Demand
Here's how EX is used in Administrative Receptionist jobs:
  • Managed executive calendar and coordinated weekly project team meetings and assisted in the development of meeting agendas to increase meeting efficiency.
  • Worked with department representatives as necessary to facilitated and expedited the efficient flow of documentation and to resolve routine administrative problems.
  • Received promotion as administrator due to excellent work ethic and superior ability in creating positive relationships with customers
  • Report information gathering for account managers including daily and weekly delinquency and device reports onto Excel templates.
  • Manage calendars and itinerary for department executives on a weekly basis and distribute to correspondents mailing lists.
  • Scheduled service and retrieval appointments with Senior subscriber within expected service and quality standards.
  • Provide support for executive-level staff including maintaining payroll posting and balancing schedules.
  • Prepared and distributed all store location Daily Sales Reports to company executives.
  • Assist executive assistant to president with all incoming correspondence and overflow duties.
  • Handled a busy phone system and ensured a consistently positive customer experience.
  • React and assist Security Department using the Simplex System during emergency situations.
  • Provided direct assistance to the executive director and director of communications.
  • Experienced in executive-level administrative support with the ability to maintain confidentiality.
  • Prioritized complex, ever-changing responsibilities while working with minimal supervision.
  • Documented messages for Executive Management and assisted with follow up.
  • Assist Top Management with execution of administrative duties as required.
  • Formatted and proofed correspondence utilizing Microsoft-Word and Excel spreadsheets.
  • Processed new student applications and administered career placement examinations.
  • Excel Data of Government expenditures., tracking expenditures.
  • Operated microfilm digital and scanning and indexing workstations.

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39. Asst

low Demand
Here's how Asst is used in Administrative Receptionist jobs:
  • Bank of America Jr. Generalist/Executive Administrative Asst.
  • Extended Stay America, /Receptionist/Administrative Asst.
  • Matched invoices to receiver paperwork for Asst.
  • Facilitated all incoming phone calls - Twenty Lines Assisting Customers Payroll Asst.
  • Interact with staff, principal and asst.

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40. Office Staff

low Demand
Here's how Office Staff is used in Administrative Receptionist jobs:
  • Performed routine clerical operations and provide assistance to office staff as requested.
  • Prepared reports and correspondence for engineering/office staff.
  • Coordinated communication between the office staff and patients' families to ensure families are aware of the status of the patient.
  • Managed switchboard, scheduled, maintained files and records, including bookkeeping and assisted office staff.
  • Developed new process of accounting and administrative procedures for narrative reports for front office staff.
  • Assisted Human Resources Manager by interviewing, selecting, and training new office staff.
  • Supervised all Office Staff: A/R, A/P, Administrative Support, and Receptionist.
  • Processed incoming and outgoing mail and provided general clerical assistance to office staff.
  • Send out, pick up, and distribute daily mail to office staff.
  • Extended assistance daily to office staff with any additional tasks to be completed.
  • Supervised and trained 5 front office staff volunteers, both teens and adults.
  • Received and directed incoming calls and mail to the appropriate office staff.
  • Provided administrative support to the office manager and office staff.
  • Handle Advance Directives requested by patients via outlying office staff.
  • Coordinated travel plans for office staff, including physicians.
  • Assist office staff in maintaining files and databases.
  • Assisted other office staff as was needed.
  • Worked with general office staff.
  • Coordinate loan process from application to closing with buyers, sellers, realtors, office staff, and escrow companies.
  • Answered multi-line telephone system and effectively triaged all incoming calls for the County Executive/Executive Office staff.

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41. Client Information

low Demand
Here's how Client Information is used in Administrative Receptionist jobs:
  • Assist CEO and Manager with special projects such as handling sensitive client information, filing reports.
  • Update and maintain all confidential databases such as mailing lists, contact lists and client information.
  • Inputted client information using company software E-Club Logic, Blue Sky, and Spa-Biz.
  • Scheduled appointments, maintained data entry, including client information database and excel spreadsheets.
  • Verified client information including Auto insurance, credit card, and License.
  • Revised the current client database system to include all pertinent client information.
  • Illustrated financial policy plans by using client information and creation software.
  • Helped maintain client information cards, files and invoices.
  • File documents and update client information on excel.
  • Input client information into a database.
  • Revised data base client information.
  • Updated call lists and using data to organize client information for 8 Interpublic Group marketing agencies.
  • Key Accomplishments: Answer telephone inquiries, data entry of client information.
  • Utilize Salesforce program to update client information when needed.

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42. Monthly Reports

low Demand
Here's how Monthly Reports is used in Administrative Receptionist jobs:
  • Compose, type, and distribute routine reports, such as expense and monthly reports.
  • Performed daily, weekly and monthly reports, and update calendar appointments.
  • Produced monthly reports for tenants regarding billing for services rendered.
  • Assist executive staff with monthly reports and bid and proposal.
  • Generated weekly and monthly reports demonstrating teams ETA track record.
  • Created monthly reports for records and completed chart audits.
  • Prepared monthly reports for staff meetings.
  • Compiled and distributed weekly and monthly reports to Healthcare and Family Services.

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43. Routine Correspondence

low Demand
Here's how Routine Correspondence is used in Administrative Receptionist jobs:
  • Compose and type a wide variety of routine correspondence.
  • Processed routine correspondence per guidelines and directions from the supervisor. "
  • Controlled correspondence; determined which items required immediate attention, routed correspondence to appropriate staff members, responded to routine correspondence.
  • Collected and verified information for reports; screened and processed routinely received documents, and prepared various forms and routine correspondence.
  • Performed administrative duties including scheduling appointments, providing information to callers, composing routine correspondence and reading and routing incoming mail.
  • Composed technical and non-technical routine correspondences and edited documents using proper English, grammar, spelling, capitalization and punctuation.

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44. Computer System

low Demand
Here's how Computer System is used in Administrative Receptionist jobs:
  • Received furniture deliveries in the computer system and scheduled deliveries with customers.
  • Scanned various documents into computer system for processing.
  • Performed data entry into automobile computer system.
  • Collected information and data, to input into the computer system to generate invoices for sales person.
  • Check in patients, verify and update necessary information in computer system as required;.
  • Maintained and updated files; enter data into computer system and composed correspondence as needed.
  • Prepare and enter all new admits, transfers, and discharges into the computer system.
  • Registered new patients and dealt appropriately with changes of address/name using the computer system.
  • Updated student's information in the computer system.
  • Managed Phone and computer systems for golf course.
  • Entered order data into the computer system.
  • Enter contracts into the computer system.
  • Monitor switchboard, Monitor and maintain security cameras and alarms using computer system * Greet clients entering and leaving the building.
  • Co-ordinated all aspects of administration within the office, ensured that the in house computer system was updated.
  • Search of information on computer system Assist library patrons with reserving of materials.
  • Answered phone for 4,000 employees using Avaya One X computer system.
  • Code and key into computer system for payment.

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45. Client Files

low Demand
Here's how Client Files is used in Administrative Receptionist jobs:
  • Managed supply inventory, payment records, and client files.
  • Maintained extensive client files and Access database for 700+ clients.
  • Maintained client files providing control to minimize lost file searches.
  • Prepared client files for appointments with the financial planner.
  • Added additional information to client files for insurance policies.
  • Update info in the system and client files.
  • Administer inbound correspondence to respective client files.
  • Assisted in the building of client files.
  • Maintain client files and office organization.
  • Schedule client appointments Maintain confidential client files Create and maintain bookkeeping systems Part-time position

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46. Accurate Messages

low Demand
Here's how Accurate Messages is used in Administrative Receptionist jobs:
  • Answer and screen calls for urgency, set priorities, take accurate messages and channel them to the proper contact individual.
  • Schedule patient's appointments, Take accurate messages for physicians, direct emergent calls to proper chain of command.
  • Screen and transfer calls accordingly- take clear and accurate messages; provide callers with company information as needed.
  • Answered, managed and quickly redirected all calls while recording accurate messages.
  • Answered/managed incoming and outgoing calls while recording accurate messages, on a multi line phone system.
  • Answered multi-line phone, transferred calls, and took accurate messages.
  • Answered incoming calls and took accurate messages Audio Transcription & dictation Database Management Worked from home as an independent contractor

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47. Service Calls

low Demand
Here's how Service Calls is used in Administrative Receptionist jobs:
  • Answered phones - transferred calls to appropriate area, assisted customers with questions, complaints and service calls.
  • Handled customer complaints and issues appropriately and corrected company mistakes on orders, customer reimbursements and service calls.
  • Provided customer service taking incoming service calls, and answering customer questions about products and services.
  • Monitored the working orders of copiers, fax machines, and all service calls.
  • Make service calls regarding equipment that needs repair, printer, copier etc.
  • Scheduled routine and emergency service calls on office equipment and vending machines.
  • Greeted clients and visitors and processed customer service calls from tenants.
  • Coordinated office supply orders and scheduled service calls for office machines.
  • Back up to Customer Service calls for 800 Number line.
  • Conducted inbound service calls for a computer servicing company.
  • Set up appointments for service calls.
  • Assisted client's customer service calls.
  • Dispatch service calls, keeping daily record of all jobs serviced and cancelled.
  • Answer inbound customer service calls Assist members and providers with questions regarding dental Process Invoices Developed Dental X-Ray Scheduled Appointments Convergys

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48. Scheduling Meetings

low Demand
Here's how Scheduling Meetings is used in Administrative Receptionist jobs:
  • Support sales personnel with scheduling meetings and general administrative support.
  • Maintained appointment schedule(s) by planning and scheduling meetings, conferences, teleconferences, and travel.
  • Performed direct support to executives by scheduling meetings and appointments, and processing expense reports.
  • Assist with scheduling meetings and preparation of conference and training rooms.
  • Performed general secretarial duties, including scheduling meetings, appointment, faxing and mailing.
  • Demonstrated capacity to provide comprehensive support for executive-level staff including scheduling meetings, coordinating travel and effectively managing all essential tasks.

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50. Special Events

low Demand
Here's how Special Events is used in Administrative Receptionist jobs:
  • Prepared and maintained office space and conference rooms as needed to accommodate client meetings and special events.
  • Supported Director of Hardware with special events and travel for the first year.
  • Collected fees and manages accounts associated with medical staff special events.
  • Organized company meetings, special events, and charity projects.
  • Assisted Marketing and Public Relation departments with special events.
  • Maintained comprehensive analysis on special events, i.e.
  • Co-chaired and handled logistics for special events.
  • Greeted and assisted students and visitors Liaison between staff and various departments for students Developed various special events materials (i.e.

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20 Most Common Skill for an Administrative Receptionist

Phone Calls14.4%
Data Entry13.6%
Customer Service12.5%
Front Desk7.3%
Telephone Switchboard6.7%
Appointment Scheduling5%
Office Supplies4.9%
Reception Area4.5%

Typical Skill-Sets Required For An Administrative Receptionist

RankSkillPercentage of ResumesPercentage
1
1
Phone Calls
Phone Calls
10.7%
10.7%
2
2
Data Entry
Data Entry
10.1%
10.1%
3
3
Customer Service
Customer Service
9.4%
9.4%
4
4
Front Desk
Front Desk
5.4%
5.4%
5
5
Telephone Switchboard
Telephone Switchboard
5%
5%
6
6
Appointment Scheduling
Appointment Scheduling
3.8%
3.8%
7
7
Office Supplies
Office Supplies
3.7%
3.7%
8
8
Reception Area
Reception Area
3.4%
3.4%
9
9
Appropriate Person
Appropriate Person
3.2%
3.2%
10
10
Sort
Sort
2.6%
2.6%
11
11
Travel Arrangements
Travel Arrangements
2.3%
2.3%
12
12
Conference Room
Conference Room
1.9%
1.9%
13
13
Fedex
Fedex
1.9%
1.9%
14
14
Telephone Calls
Telephone Calls
1.9%
1.9%
15
15
Expense Reports
Expense Reports
1.7%
1.7%
16
16
HR
HR
1.7%
1.7%
17
17
High Volume
High Volume
1.6%
1.6%
18
18
Greeting Visitors
Greeting Visitors
1.6%
1.6%
19
19
Proper Departments
Proper Departments
1.5%
1.5%
20
20
Special Projects
Special Projects
1.3%
1.3%
21
21
Powerpoint
Powerpoint
1.3%
1.3%
22
22
Medical Records
Medical Records
1.3%
1.3%
23
23
Insurance Companies
Insurance Companies
1.3%
1.3%
24
24
Administrative Tasks
Administrative Tasks
1.2%
1.2%
25
25
Patient Care
Patient Care
1.2%
1.2%
26
26
Word Processing
Word Processing
1.2%
1.2%
27
27
Internet
Internet
1.2%
1.2%
28
28
Bank Deposits
Bank Deposits
1.1%
1.1%
29
29
Staff Members
Staff Members
1.1%
1.1%
30
30
Greeting Clients
Greeting Clients
1%
1%
31
31
Direct Calls
Direct Calls
1%
1%
32
32
Fax Machines
Fax Machines
1%
1%
33
33
Clerical Support
Clerical Support
0.9%
0.9%
34
34
New Clients
New Clients
0.9%
0.9%
35
35
Conference Calls
Conference Calls
0.8%
0.8%
36
36
Greeting Customers
Greeting Customers
0.8%
0.8%
37
37
Quickbooks
Quickbooks
0.8%
0.8%
38
38
EX
EX
0.7%
0.7%
39
39
Asst
Asst
0.7%
0.7%
40
40
Office Staff
Office Staff
0.6%
0.6%
41
41
Client Information
Client Information
0.6%
0.6%
42
42
Monthly Reports
Monthly Reports
0.5%
0.5%
43
43
Routine Correspondence
Routine Correspondence
0.5%
0.5%
44
44
Computer System
Computer System
0.5%
0.5%
45
45
Client Files
Client Files
0.5%
0.5%
46
46
Accurate Messages
Accurate Messages
0.5%
0.5%
47
47
Service Calls
Service Calls
0.5%
0.5%
48
48
Scheduling Meetings
Scheduling Meetings
0.5%
0.5%
49
49
Legal Documents
Legal Documents
0.5%
0.5%
50
50
Special Events
Special Events
0.5%
0.5%

27,730 Administrative Receptionist Jobs

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