Administrative services assistant job description

Performs a variety of administrative functions for one or more Medical Center professionals. Work often requires detailed knowledge of area and the application and interpretation of organizational and departmental policies and procedures.

Answers the telephone, greets visitors, schedules appointments and meetings, and coordinates travel and conference arrangements.
Develops and implements effective and professional office practices and procedures. Handles purchasing, personnel transactions and special projects. Performs area-specific support activities. Communicates appropriately using good interpersonal skills. Serves, manages and supports internal and external customers. Participates in performance improvement activities. Participates as a team member and is accountable for own work responsibilities. In addition to the above job responsibilities, other duties may be assigned.
Position Compensation Range: $15.00 - $19.93 Hourly

MINIMUM REQUIREMENTS

Education: HighSchool Graduate or Equivalent

Experience: 1 year of relevant experience

Licensure: Valid Virginia Driver's License may be required.

PHYSICAL DEMANDS

Job requires standing for prolonged periods, frequently bending/stooping, climbing (ladder, steps), reaching (overhead, extensive, repetitive) and driving. Proficient communicative, auditory and visual skills; Attention to detail and ability to write legibly; Ability to lift/push/pull 50 - 100lbs. May be exposed to fumes, vibrations, heat, dust, noise, radiation and outdoor climate.


COVID Vaccination Requirement and Guidelines


Please visit the UVA COVID-19 Job Requirements and Guidelines webpage prior to applying for current information regarding vaccination requirements and guidelines for employment at UVA.

The University of Virginia, including the UVA Health System which represents the UVA Medical Center, Schools of Medicine and Nursing, UVA Physician's Group and the Claude Moore Health Sciences Library, are fundamentally committed to the diversity of our faculty and staff. We believe diversity is excellence expressing itself through every person's perspectives and lived experiences. We are equal opportunity and affirmative action employers. All qualified applicants will receive consideration for employment without regard to age, color, disability, gender identity or expression, marital status, national or ethnic origin, political affiliation, race, religion, sex (including pregnancy), sexual orientation, veteran status, and family medical or genetic information.

The Interpreter Services Administrative Assistant reflects the mission, vision, and values of NM, adheres to the organization's Code of Ethics and Corporate Compliance Program, and complies with all relevant policies, procedures, guidelines and all other regulatory and accreditation standards.

In summary, this role supports the administrative functions of the Interpreter Services Department and serves as a Medically Trained Interpreter when needed. Involved administrative functions include but are not limited to coordinating interpreter schedules, working with internal and external providers/services to coordinate interpreter coverage, data collection and analysis as well as evaluating and processing of external invoices.
Responsibilities:

Medical Interpreting:

While not the primary function of the role, this position is also a trained medical interpreter and can provided medical interpretation services in accordance with the National Standards of Practice (NCIHC).

The administrative assistant may need to cover appointments and/or cover pager when there is a department need due to absences and/or critical case, volume surge.

This role includes screening interpreting requests so that one may triage requests based on intradepartmental triage system, accurate accounting of work time through data entry as well as collaboration with department peers to ensure that additional department activities (rounding etc.) are completed.

Scheduling and Coordination

The administrative assistant's primary role is the coordination and facilitation of the interpreter schedule and administrative functions within the Interpreter Services department. This role utilizes critical thinking and analytical skills as well as knowledge of the geographical layout of the departments within CDH, Delnor and RMG to balance demand with efficiency while creating the daily interpreter schedule. Additionally, this role:

is familiar with all IS Equipment, i.e., VRI, TTY, amplifier, Language Line- patient room phones and wireless phones and is able to instruct staff how to use as well as problem solve issues to facilitate resolution.

[Administrative Assistant] manages invoice processing and retention including yet not limited to auditing invoice accuracy, addressing discrepancies with vendors, performing data entry and serves as a resource for other interpreters in the consistency and accuracy of data entered.

skillfully redirects interpreters/re-balances schedule when schedule changes and/or cancellations affect multiple interpreters; makes recommendations to/consults with supervisor or manager for considerations of LOWs and/or other staffing recommendations based on volume as needed; in the absence of supervisor or manager assistant will execute action necessary for department to function efficiently and fairly based on analysis of presenting situation

Maintains supplies and office equipment, ensuring that economical choices are made within the ordering process

Serves as an office based coordinator for Medically Trained Interpreters when there are updates to workflow

Engages in other functions as assigned by Supervisor or Manager.

Behavioral Health Solutions is a team of mental health professionals who specialize in providing services in skilled nursing facilities and through telehealth. As we continue to expand as a leader in the behavioral health space, we are seeking skilled professionals to join our team!

The Administrative Assistant will oversee the creation, maintenance, and distribution of schedules for providers working in skilled nursing facilities.
Responsibilities


+ Managing referrals to ensure patients are added to provider schedules in a timely manner.


+ Creating and maintaining schedules for Therapist and Psychiatry Practitioners across multiple skilled nursing facilities in Tempe, Arizona.


+ Communicating with patients, families, and healthcare team members the time of visit, visit details, facility directions, and web address to access new patient paperwork.


+ Communicate scheduling concerns effectively and timely.


+ Maintain and protect the confidentiality of records as required by law.


+ Other administrative duties as assigned by supervisor.


Job Type: Full-time (Monday to Friday), In-Office


Requirements


+ High school diploma or GED.


+ 1 to 2 years’ medical administration experience.


+ Excellent oral, written, and listening communication skills.


+ Effective organization and time management skills with the ability to manage multiple tasks simultaneously.


+ Ability to work in high-pressure situations.


+ Excellent interpersonal skills and demeanor.


+ Proficient in the use of a PC and in the use of MS Applications such as Outlook, Word and Excel.


+ Knowledgeable in the use of EMR systems, preferably Athena I.


+ Ability to adhere to strict attendance and punctually expectations.


+ Proven ability to work both independently, as well as collaboratively with a team.


+ Ability to identify and pro-actively solve problems.


+ Ability to demonstrate Behavioral Health Solutions’ core values and performance principles of compassion, teamwork, respect, integrity, accountability, and quality service.


+ Additional duties as assigned.


Benefits


Join our Team and Enjoy:


+ Hands-on training and supervision.


+ Work-Life Balance / Flexible Work Schedule


+ A comprehensive benefits package (Medical, Dental, Vision, Life, STD, LTD, and more)


+ 401k with a 5% company match


Pay: $19.00 - $21.00 per hour