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What does an administrative services director do?

Updated January 8, 2025
7 min read

An administrative services director spearheads and oversees the daily administrative operations of a company. They have the authority to set goals and guidelines, establish budgets and timelines, liaise with internal and external parties, negotiate contracts, delegate responsibilities and funds among managers, and supervise the hiring and training of staff. Moreover, as the administrative services director, it is essential to lead and encourage teams to reach goals, all while implementing the company's policies and regulations, developing new ones as needed.

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Administrative services director responsibilities

Here are examples of responsibilities from real administrative services director resumes:

  • Manage projects for building satellite offices, agent offices, mailroom, and fleet management for all company cars
  • Organize and direct clinical operations for patients receiving private duty nursing and intermittent home care services working with multiple funding sources.
  • Maintain an update knowledge of healthcare industry medical coding, AMA and federal guidelines and medical terminology.
  • Monitor, review, and approve results of internal and external surveys conduct by the QA department and report on findings.
  • Track disability and FMLA cases on a daily basis.
  • Organize QuickBooks base accounting and all necessary vendor services.
  • Company gaining traction as platform for government sponsor entrepreneurial initiatives

Administrative services director skills and personality traits

We calculated that 17% of Administrative Services Directors are proficient in Patients, Patient Care, and Human Resources. They’re also known for soft skills such as Detail oriented, Analytical skills, and Leadership skills.

We break down the percentage of Administrative Services Directors that have these skills listed on their resume here:

  • Patients, 17%

    Worked directly with Group Home owners for a cohesive team approach when caring for hospice patients living in their homes.

  • Patient Care, 15%

    Collaborate with physicians in delivering optimal patient care, problem identification and departmental planning.

  • Human Resources, 6%

    Led a team consisting of a Human Resources Administrator Supervisor, Procurement Officer Supervisor, and Budget Analyst.

  • Service Line, 5%

    Established and developing Neuro-Interventional Service line through coordination of multiple departments and disciplines.

  • Payroll, 3%

    Provided local administration of corporate benefits and payroll.

  • Health System, 3%

    Represented Health System in various community forums to foster relationships and communicate our mission.

Most administrative services directors use their skills in "patients," "patient care," and "human resources" to do their jobs. You can find more detail on essential administrative services director responsibilities here:

Detail oriented. The most essential soft skill for an administrative services director to carry out their responsibilities is detail oriented. This skill is important for the role because "administrative services managers must pay attention to details." Additionally, an administrative services director resume shows how their duties depend on detail oriented: "hired and developed a team oriented interventional catheterization lab staff of 13 fte's. "

Analytical skills. Another essential skill to perform administrative services director duties is analytical skills. Administrative services directors responsibilities require that "administrative services managers must be able to review an organization’s procedures and find ways to improve efficiency." Administrative services directors also use analytical skills in their role according to a real resume snippet: "analyzed financial data and prepared financial reports for management and the board of directors. "

Leadership skills. This is an important skill for administrative services directors to perform their duties. For an example of how administrative services director responsibilities depend on this skill, consider that "in managing workers and coordinating administrative duties, administrative services managers must be able to motivate employees and deal with issues that may arise." This excerpt from a resume also shows how vital it is to everyday roles and responsibilities of an administrative services director: "reorganized leadership responsibilities in response to increased capacity, including 30% growth in cardiac surgery volume. ".

Communication skills. administrative services director responsibilities often require "communication skills." The duties that rely on this skill are shown by the fact that "much of an administrative services manager’s time is spent working with other people." This resume example shows what administrative services directors do with communication skills on a typical day: "researched and coordinated the implementation of cost savings contracts with telecommunications, copiers and printing. "

Most common administrative services director skills

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Compare different administrative services directors

Administrative services director vs. Director, facilities & operations

Directors of facilities operations plan, organize and maintain the operations of an organization's infrastructure systems and facilities. They hire, evaluate, train, discipline, and recommend staff dismissal. These professionals develop, recommend and administer processes, procedures, and policies that support building maintenance operations and grounds maintenance operations. Besides monitoring and overseeing the external contractors' work to ensure the project runs smoothly, these professionals also collect and analyze several complex information and data, such as utility usage and utility costs.

If we compare the average administrative services director annual salary with that of a director, facilities & operations, we find that directors, facilities & operations typically earn a $21,199 lower salary than administrative services directors make annually.Even though administrative services directors and directors, facilities & operations are distinct careers, a few of the skills required for both jobs are similar. For example, both careers require human resources, customer satisfaction, and strategic plan in the day-to-day roles and responsibilities.

While similarities exist, there are also some differences between administrative services directors and director, facilities & operations. For instance, administrative services director responsibilities require skills such as "patients," "patient care," "service line," and "payroll." Whereas a director, facilities & operations is skilled in "customer service," "preventative maintenance," "plumbing," and "facility operations." This is part of what separates the two careers.

Directors, facilities & operations earn the highest salaries when working in the manufacturing industry, with an average yearly salary of $62,031. On the other hand, administrative services directors are paid more in the health care industry with an average salary of $77,076.directors, facilities & operations tend to reach lower levels of education than administrative services directors. In fact, directors, facilities & operations are 7.4% less likely to graduate with a Master's Degree and 1.4% less likely to have a Doctoral Degree.

Administrative services director vs. Facilities manager

A Facilities Manager has different responsibilities depending on the line of work or industry. However, most of the time, they specialize in ensuring that the building or work area is in good condition and adheres to its policies and regulations. A facility manager's duties can also involve maintaining the amenities to ensure that they are up to standards, handle budgets, manage the space accommodation, create reports, and offer recommendations when necessary. Furthermore, they supervise the maintenance, parking, and security aspects while coordinating with the personnel in charge.

A career as a facilities manager brings a lower average salary when compared to the average annual salary of an administrative services director. In fact, facilities managers salary is $9,014 lower than the salary of administrative services directors per year.Only some things about these jobs are the same. Take their skills, for example. Administrative services directors and facilities managers both require similar skills like "payroll," "customer satisfaction," and "direct reports" to carry out their responsibilities.

Each career also uses different skills, according to real administrative services director resumes. While administrative services director responsibilities can utilize skills like "patients," "patient care," "human resources," and "service line," facilities managers use skills like "customer service," "facility maintenance," "building maintenance," and "preventative maintenance."

On average, facilities managers earn a lower salary than administrative services directors. Some industries support higher salaries in each profession. Interestingly enough, facilities managers earn the most pay in the technology industry with an average salary of $83,160. Whereas administrative services directors have higher pay in the health care industry, with an average salary of $77,076.Average education levels between the two professions vary. Facilities managers tend to reach lower levels of education than administrative services directors. In fact, they're 12.0% less likely to graduate with a Master's Degree and 1.4% less likely to earn a Doctoral Degree.

Administrative services director vs. Director

Directors work in show business, whether in a film, a television show, or a theatre production. They are responsible for bringing the material to life. They work with the writers to get a clear vision of how the production should look. They lead the production team in planning for the production, identifying filming or rehearsing schedules, casting for roles, and other aspects that need to be decided upon. Directors provide direction to the actors to ensure that the actors understand their role and will be able to effectively convey emotions to the audience. They also manage all other crew members and communicate their expectations clearly so that everyone on the set is working towards one vision.

On average scale, directors bring in higher salaries than administrative services directors. In fact, they earn a $34,625 higher salary per year.By looking over several administrative services directors and directors resumes, we found that both roles require similar skills in their day-to-day duties, such as "human resources," "payroll," and "program development." But beyond that, the careers look very different.

The required skills of the two careers differ considerably. For example, administrative services directors are more likely to have skills like "patients," "patient care," "service line," and "health system." But a director is more likely to have skills like "healthcare," "customer service," "oversight," and "project management."

Directors earn the highest salary when working in the finance industry, where they receive an average salary of $155,819. Comparatively, administrative services directors have the highest earning potential in the health care industry, with an average salary of $77,076.Most directors achieve a similar degree level compared to administrative services directors. For example, they're 2.3% less likely to graduate with a Master's Degree, and 1.2% less likely to earn a Doctoral Degree.

Administrative services director vs. Manager of environmental services

Although the duties will depend on one's place or industry of employment, a manager of environmental services is primarily responsible for overseeing the environmental programs in a company to ensure efficiency and execution. They are also responsible for examining a company's existing policies and regulations to ensure sustainability in particular areas, devising programs and strategies, coordinating departments across the company, and maintaining an active communication line within the workforce. Furthermore, as a manager of environmental services, it is essential to adhere to the vision, mission, and goals of the company.

Managers of environmental services average a lower salary than the annual salary of administrative services directors. The difference is about $25,971 per year.According to resumes from administrative services directors and managers of environmental services, some of the skills necessary to complete the responsibilities of each role are similar. These skills include "patients," "human resources," and "payroll. "Each job also requires different skills to carry out their responsibilities. An administrative services director uses "patient care," "service line," "health system," and "patient satisfaction." Managers of environmental services are more likely to have duties that require skills in "healthcare," "environmental services," "customer service," and "infection control. "managers of environmental services enjoy the best pay in the health care industry, with an average salary of $65,419. For comparison, administrative services directors earn the highest salary in the health care industry.The average resume of managers of environmental services showed that they earn lower levels of education compared to administrative services directors. So much so that theyacirc;euro;trade;re 11.4% less likely to earn a Master's Degree and less likely to earn a Doctoral Degree by 1.3%.

Types of administrative services director

Updated January 8, 2025

Zippia Research Team
Zippia Team

Editorial Staff

The Zippia Research Team has spent countless hours reviewing resumes, job postings, and government data to determine what goes into getting a job in each phase of life. Professional writers and data scientists comprise the Zippia Research Team.

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