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Become An Administrative Services Manager

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Working As An Administrative Services Manager

  • Communicating with Supervisors, Peers, or Subordinates
  • Interacting With Computers
  • Getting Information
  • Performing Administrative Activities
  • Making Decisions and Solving Problems
  • Deal with People

  • Mostly Sitting

  • Repetitive

  • $66,000

    Average Salary

What Does An Administrative Services Manager Do

Administrative services managers plan, direct, and coordinate supportive services of an organization. Their specific responsibilities vary, but administrative service managers typically maintain facilities and supervise activities that include recordkeeping, mail distribution, and office upkeep. In a small organization, they may direct all support services and may be called the business office manager. Large organizations may have several layers of administrative managers who specialize in different areas.

Duties

Administrative services managers typically do the following:

  • Buy, store, and distribute supplies
  • Supervise clerical and administrative personnel
  • Set goals and deadlines for their department
  • Develop, manage, and monitor records
  • Recommend changes to policies or procedures in order to improve operations, such as changing what supplies are kept or how to improve recordkeeping
  • Plan budgets for contracts, equipment, and supplies
  • Monitor the facility to ensure that it remains safe, secure, and well maintained
  • Oversee the maintenance and repair of machinery, equipment, and electrical and mechanical systems
  • Ensure that facilities meet environmental, health, and security standards and comply with government regulations

Administrative services managers plan, coordinate, and direct a broad range of services that allow organizations to operate efficiently. An organization may have several managers who oversee activities that meet the needs of multiple departments, such as mail, printing and copying, recordkeeping, security, building maintenance, and recycling.

The work of administrative services managers can make a difference in employees’ productivity and satisfaction. For example, an administrative services manager might be responsible for making sure that the organization has the supplies and services it needs. In addition, an administrative services manager who is responsible for coordinating space allocation might take into account employee morale and available funds when determining the best way to arrange a given physical space.

Administrative services managers also ensure that the organization honors its contracts and follows government regulations and safety standards.

Administrative services managers may examine energy consumption patterns, technology usage, and office equipment. For example, managers may recommend buying new or different equipment or supplies in order to lower energy costs or improve indoor air quality.

Administrative services managers also plan for maintenance and the future replacement of equipment, such as computers. A timely replacement of equipment can help save money for the organization, because eventually the cost of upgrading and maintaining equipment becomes higher than the cost of buying new equipment.

The following are examples of types of administrative services managers:

Contract administrators handle buying, storing, and distributing equipment and supplies. They also oversee getting rid of surplus or unclaimed property.

Facility managers oversee buildings, grounds, equipment, and supplies. Their duties fall into several categories, including overseeing operations and maintenance, planning and managing projects, and dealing with environmental factors.

Facility managers may oversee renovation projects to improve efficiency or ensure that facilities meet government regulations and environmental, health, and security standards. For example, they may influence building renovation projects by recommending energy-saving alternatives or efficiencies that reduce waste. In addition, facility managers continually monitor the facility to ensure that it remains safe, secure, and well maintained. Facility managers also are responsible for directing staff, including maintenance, grounds, and custodial workers.

Records and information managers develop, monitor, and manage an organization’s records. They provide information to executive management, and they ensure that employees throughout the organization follow information and records management guidelines. They may direct the operations of on-site or off-site records facilities. They should be familiar with the technology that is used to manage both physical and electronic records. Records and information managers also work closely with an organization’s attorneys, technology, and business operations personnel.

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How To Become An Administrative Services Manager

Educational requirements vary by the type of organization and the work performed. Administrative services managers must have related work experience.

Education

A bachelor’s degree is typically required for someone to become an administrative services manager. However, some jobseekers may be able to enter the occupation with a high school diploma. Those with a bachelor’s degree typically study business, engineering, facility management, or information management.

Licenses, Certifications, and Registrations

The International Facility Management Association offers a competency-based professional certification program for administrative services managers. Completing this program may give prospective job candidates an advantage. The program has two levels: the Facilities Management Professional (FMP) certification and the Certified Facility Manager (CFM) certification. People entering the profession can get the FMP as a steppingstone to the CFM. For the CFM, applicants must meet certain educational and experience requirements. The CFM must be renewed every 3 years by completing continuing education and professional development requirements.

For records and information managers, the Institute of Certified Records Managers offers the Certified Records Manager (CRM) certification. For those specializing in information governance, ARMA International offers the Information Governance Professional (IGP) certification.

Work Experience

Administrative services managers must have related work experience reflecting managerial and leadership abilities. For example, contract administrators need experience in purchasing and sales, as well as knowledge of the variety of supplies, machinery, and equipment that their organization uses. Managers who are concerned with supply, inventory, and distribution should be experienced in receiving, warehousing, packaging, shipping, transportation, and related operations.

Advancement

Advancement of facility managers is based on the practices and size of individual organizations. Some facility managers transfer among departments within an organization or work their way up from technical positions. Others advance through a progression of facility management positions that offer additional responsibilities. Advancement is easier in large organizations that employ several levels and types of administrative services managers.

A master’s degree in business administration or a related field can enhance a manager’s opportunities to advance to a higher level position, such as director of administrative services. Some experienced managers may join or establish a management consulting firm to provide administrative management services to other organizations on a contract basis.

Important Qualities

Analytical skills. Administrative services managers must be able to review an organization’s procedures and find ways to improve efficiency.

Communication skills. Much of an administrative services manager’s time is spent working with other people. Therefore, communication is a key quality.

Detail oriented. Administrative services managers must pay attention to details. This quality is necessary across a range of tasks, from ensuring that the organization complies with building codes to managing the process of buying equipment.

Leadership skills. In managing workers and coordinating administrative duties, administrative services managers must be able to motivate employees and deal with issues that may arise.

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Administrative Services Manager Career Paths

Administrative Services Manager
Operations Manager Human Resources Manager
Senior Human Resources Manager
9 Yearsyrs
Operations Manager Assistant Vice President
Administration Vice President
6 Yearsyrs
Operations Manager Operations Director
Director Of Business Operations
10 Yearsyrs
Human Resources Manager Chief Finance Officer
Chief Administrative Officer
11 Yearsyrs
Human Resources Manager Finance Director
Director Of Administration & Finance
11 Yearsyrs
Project Manager Operations Director
Director Of Service And Operations
11 Yearsyrs
Project Manager Business Manager
Director Of Operations And Finance
11 Yearsyrs
Manager Office Manager
Office And Operations Manager
6 Yearsyrs
Administrative Manager
Human Resources Administration Manager
6 Yearsyrs
Administrative Manager Business Office Manager
Business Office Director
8 Yearsyrs
Facilities Manager Service Director
Administrative Services Director
10 Yearsyrs
General Manager Service Director
Director Of Support Services
9 Yearsyrs
Controller Finance Controller
Administrative & Finance Manager
7 Yearsyrs
Accounting Manager Business Office Manager
Business Services Director
10 Yearsyrs
Service Office Manager Business Office Manager
Manager Of Business Services
8 Yearsyrs
Service Office Manager
Manager, Facilities Services
9 Yearsyrs
Facilities Manager Facilities Maintenance Manager
Manager Of Environmental Services
9 Yearsyrs
Real Estate Manager Administrative Manager
Administrative Operations Manager
6 Yearsyrs
Service Office Manager Administrative Supervisor
Administrative Services Supervisor
7 Yearsyrs
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Do you work as an Administrative Services Manager?

Help others decide if this is a good career for them

Average Length of Employment
Top Careers Before Administrative Services Manager
Manager 4.8%
Supervisor 3.4%
Secretary 2.9%
Cashier 2.9%
Top Careers After Administrative Services Manager
Manager 5.6%
Consultant 4.1%
Owner 3.8%

Do you work as an Administrative Services Manager?

Administrative Services Manager Demographics

Gender

Female

59.3%

Male

30.4%

Unknown

10.3%
Ethnicity

White

61.9%

Hispanic or Latino

16.5%

Black or African American

11.5%

Asian

6.2%

Unknown

3.8%
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Foreign Languages Spoken

Spanish

58.6%

French

8.0%

Chinese

3.4%

Russian

3.4%

Mandarin

3.4%

Italian

3.4%

Portuguese

2.3%

Korean

2.3%

Thai

2.3%

Urdu

1.1%

Hawaiian

1.1%

Turkish

1.1%

Dakota

1.1%

Georgian

1.1%

Hebrew

1.1%

Japanese

1.1%

Dari

1.1%

Persian

1.1%

Ukrainian

1.1%

Arabic

1.1%
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Administrative Services Manager Education

Schools

University of Phoenix

32.0%

University of Maryland - University College

8.3%

American InterContinental University

4.6%

Ashford University

4.0%

Strayer University

4.0%

University of Houston

3.6%

University of Cincinnati

3.3%

Arizona State University

3.3%

Southern Illinois University Carbondale

3.3%

Ohio State University

3.3%

Liberty University

3.3%

Northeastern University

3.3%

University of South Florida

3.0%

National University

3.0%

Wayne State University

3.0%

Michigan State University

3.0%

San Francisco State University

3.0%

Webster University

3.0%

California State University - Fullerton

3.0%

University of Central Florida

3.0%
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Majors

Business

37.2%

Management

8.1%

Accounting

7.6%

Human Resources Management

5.9%

Psychology

4.8%

Health Care Administration

4.1%

Marketing

3.2%

Criminal Justice

2.9%

Finance

2.9%

Communication

2.7%

Public Administration

2.4%

Computer Information Systems

2.4%

Liberal Arts

2.3%

Nursing

2.2%

Education

2.2%

Computer Science

2.0%

English

1.9%

Project Management

1.8%

General Education, Specific Areas

1.6%

Law

1.6%
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Degrees

Bachelors

36.2%

Masters

23.2%

Other

21.7%

Associate

10.4%

Certificate

4.8%

Doctorate

1.8%

Diploma

1.3%

License

0.5%
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Job type you want
Full Time
Part Time
Internship
Temporary
Average Yearly Salary
$66,000
View Detailed Salary Report
$45,000
Min 10%
$66,000
Median 50%
$66,000
Median 50%
$66,000
Median 50%
$66,000
Median 50%
$66,000
Median 50%
$66,000
Median 50%
$66,000
Median 50%
$96,000
Max 90%
Best Paying Company
Jan Co
Highest Paying City
New York, NY
Highest Paying State
New Jersey
Avg Experience Level
4.6 years
How much does an Administrative Services Manager make at top companies?
The national average salary for an Administrative Services Manager in the United States is $66,434 per year or $32 per hour. Those in the bottom 10 percent make under $45,000 a year, and the top 10 percent make over $96,000.

Real Administrative Services Manager Salaries

Job Title Company Location Start Date Salary
Administrative Services Managers CNS Physical Therapy & Acupuncture, P.C. NY Jun 24, 2014 $145,122
Administrative Services Managers Lee & Giant Food System Inc. New York, NY May 19, 2014 $145,122
Administrative Services Managers Garr and White, PC New York, NY Dec 18, 2013 $142,168
Administrative Services Managers Taurus Trading Partners, Corp. New York, NY Mar 05, 2013 $142,168
Administrative Services Managers Helpful Technologies, Inc. Fort Lauderdale, FL Dec 18, 2013 $134,500 -
$140,000
Administrative Services Managers Helpful Technologies, Inc. Fort Lauderdale, FL Jan 08, 2014 $134,500 -
$140,000
Administrative Services Managers Lemus and Company, Pa Miami, FL Jul 30, 2014 $128,440
Administrative Services Managers Apple Inc. Cupertino, CA May 12, 2014 $128,050
Administrative Services Managers Veterinary + Human Partners Inter. LLC Sunrise, FL Jul 18, 2014 $123,822
Administrative Service Manager K & A Construction & Renovation, Corp. NY Aug 19, 2015 $123,500
Administrative Service Manager K & A Construction & Renovation, Corp. NY Nov 18, 2015 $123,500
Administrative Services Managers Youngwoo Fasteners USA, Inc. Santa Fe Springs, CA Jul 16, 2014 $117,374
Manager-Administrative Services Schlumberger Limited Houston, TX Oct 10, 2016 $113,984 -
$125,000
Administrative Services Managers Hospice Partners Inc. Santa Monica, CA Mar 05, 2013 $112,694
Administrative Service Manager Hyderabad DOSA House LLC Saddle Brook, NJ Jan 09, 2016 $74,297
Administrative Service Manager American Education Center, Inc. New York, NY Jun 22, 2016 $74,100
Administrative Service Maanager PFJ Medical Care P.C. New York, NY Jan 09, 2016 $74,048
Administrative Services Managers Beacon Repiratory Services, Inc.-D/B/A Aerocare Boca Raton, FL Dec 31, 2013 $73,923
Administrative Services Manager Friendship Nursing Staffing Services LLC Victoria, TX Jan 09, 2016 $73,671
Administrative Service Manager Friendship Nursing Staffing Services LLC Victoria, TX Jan 09, 2016 $73,671
Administrative Services Manager Hallissey Builders Inc. East Hampton, NY Oct 01, 2015 $73,608
Administrative Service Manager Argos Group, Inc. NY Jan 16, 2013 $73,233
Administrative Services Manager RFG Consulting Services Inc. Stafford, TX Jul 16, 2015 $62,088
Administrative Services Manager Daniel J. Edelman, Inc. Chicago, IL Sep 30, 2016 $62,000 -
$75,000
Administrative Service Manager Al Jannath, Inc. Houston, TX Jan 09, 2016 $61,381
Administrative Services Manager AAA Attrium Classic Assisted Living, Inc. Silver Spring, MD Sep 10, 2015 $61,358
Administrative Services Managers Santa Ana Valley College Santa Ana, CA Aug 26, 2013 $61,274
Administrative Services Manager Sarbanand Farms LLC CA Sep 01, 2013 $60,902

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Top Skills for An Administrative Services Manager

  1. Procedures
  2. Personnel Files
  3. Payroll
You can check out examples of real life uses of top skills on resumes here:
  • Established policies and procedures for interoffice personnel and equipment moves, supply ordering and security access terminations.
  • Provided oversight for the preparation and processing of human resources documents including: payroll, benefits and employee personnel files.
  • Managed departmental payroll and employee benefits.
  • Interfaced with all levels of management in the maintenance of customer service for all National Semiconductor manufactured products.
  • Produced timely and accurate financial statements for management, utility commission board, and city finance department.

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Top 10 Best States for Administrative Services Managers

  1. New York
  2. Rhode Island
  3. New Jersey
  4. Washington
  5. Colorado
  6. District of Columbia
  7. Delaware
  8. Massachusetts
  9. North Carolina
  10. California
  • (1,280 jobs)
  • (88 jobs)
  • (681 jobs)
  • (611 jobs)
  • (519 jobs)
  • (211 jobs)
  • (68 jobs)
  • (887 jobs)
  • (687 jobs)
  • (3,026 jobs)

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