**OVERVIEW OF THE POSITION:**
Responsible for supervising various departments and overseeing the daily operations of the Health Center areas of responsibility as determined by the Health Center.
**ESSENTIAL FUNCTIONS:**
+ Consistently exhibits behavior and communication skills that demonstrate Optum's commitment to superior customer service, including quality, care and concern with each and every internal and external customer.
+ Oversees the management of the Health Center departments and functions (Medical records, Registration/Front Desk, Appointment Center, Switchboard, Transcription).
+ Oversees the administrative functions for at least four of the following Health Center services or programs: Primary Care (Internal Medicine, Family Practice, Pediatrics), Specialty Care (Medical and Surgical), Occupational Medicine Program, Urgent or Immediate Care, After-Hour Services (weekends or nights), Ancillary Services (Radiology or Physical Therapy).
+ Ensures department compliance with HealthCare Partners and departmental policies and procedures.
+ Coordinates patient scheduling with providers' schedules.
+ Monitors appointment availability and makes recommendations for improving access and provider productivity.
+ Develops and implements plans to improve patient satisfaction.
+ Coordinates programs to orient new patients.
+ Participates actively in organizational committees and directs at least one Health Center committee/group which meets on a regular basis.
+ Monitors expenditures and financial disbursements including the coordination of petty cash requests.
+ Assists the Administrator with long-range planning projects.
+ Assumes responsibility for all operational functions of the Health Center in the absence of the Administrator as assigned.
+ Provides direction, leadership and guidance to department supervisors and staff.
+ Provides staff supervision including hiring, training, motivating, evaluating, counseling an d termination of employees as necessary.
+ Participates in the development of departmental policies and procedures.
+ Implements new or updated policies and procedures to ensure compliance with changes.
+ Functions as a liaison and maintains open communication for areas of responsibility with patients, providers, administration and other departments.
+ Develops and implements departmental budgets, goals and required reports.
+ Adheres to Universal Precautions at all times.
+ Adheres to safety policies and procedures at all times.
+ Uses, protects, and discloses Optum patients' protected health information (PHI) only in accordance with Health Insurance Portability and Accountability Act (HIPAA) standards.
+ Performs additional duties as assigned.
**EDUCATION:**
+ 1 or 2 years of post-high school education or a degree from a two-year college.
+ Bachelor's degree preferred.
**EXPERIENCE:**
**Minimum:**
+ Over 3 years and up to and including 5 years of experience.
+ Previous supervisory experience.
**Preferred:**
+ 3 years of experience in a healthcare setting.
+ Previous managed care and/or ambulatory care experience.
**KNOWLEDGE, SKILLS, ABILITIES:**
+ Bilingual in English and Spanish preferred.
**Requirement:** Full COVID-19 vaccination is an essential function of this role. UnitedHealth Group will adhere to all federal, state and local regulations as well as all client requirements and will obtain the necessary information from new hires prior to employment to ensure compliance. You will be expected to perform all essential functions of this role with or without reasonable accommodation. Failure to meet this requirement may result in the rescission of your offer or the termination of your employment.
Careers with Optum. Here's the idea. We built an entire organization around one giant objective; make health care work better for everyone. Optum, part of the UnitedHealth Group family of businesses, brings together some of the greatest minds and most advanced ideas on where health care has to go in order to reach its fullest potential. For you, that means working on high performance teams against sophisticated challenges that matter. Here you'll find incredible ideas in one incredible company and a singular opportunity to do your life's best work.(SM)
Diversity creates a healthier atmosphere: Optum and its affiliated medical practices are Equal Employment Opportunity/Affirmative Action employers and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law. Optum and its affiliated medical practices is a drug-free workplace. Candidates are required to pass a drug test before beginning employment.
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How to hire an administrative services manager
Administrative services manager hiring summary. Here are some key points about hiring administrative services managers in the United States:
- There are currently 60,382 administrative services managers in the US, as well as 112,946 job openings.
- Administrative services managers are in the highest demand in New York, NY, with 7 current job openings.
- The median cost to hire an administrative services manager is $1,633.
- It takes between 36 and 42 days to fill the average role in the US.
- Human Resources use 15% of their expenses on recruitment on average.
- On average, it takes around 12 weeks for a new administrative services manager to become settled and show total productivity levels at work.
How to hire an administrative services manager, step by step
To hire an administrative services manager, you should clearly understand the skills and experience you are looking for in a candidate, and allocate a budget for the position. You will also need to post and promote the job opening to reach potential candidates. Here's a step-by-step guide on how to hire an administrative services manager:
Here's a step-by-step administrative services manager hiring guide:
- Step 1: Identify your hiring needs
- Step 2: Create an ideal candidate profile
- Step 3: Make a budget
- Step 4: Write an administrative services manager job description
- Step 5: Post your job
- Step 6: Interview candidates
- Step 7: Send a job offer and onboard your new administrative services manager
- Step 8: Go through the hiring process checklist
What does an administrative services manager do?
An administrative services manager is primarily in charge of overseeing the performance of different offices within a company, ensuring efficiency and smooth workflow. They typically set objectives and guidelines, manage schedules and budgets, conduct regular assessments and inspections, procure and allocate supplies, and monitor the workflow of offices and departments, creating progress reports as needed. Furthermore, as an administrative services manager, it is essential to lead and encourage the workforce to reach goals, all while implementing the company's policies and regulations.
Post an administrative services manager job for free, promote it for a fee
Identify your hiring needs
Before you post your administrative services manager job, you should take the time to determine what type of worker your business needs. While certain jobs definitely require a full-time employee, it's sometimes better to find an administrative services manager for hire on a part-time basis or as a contractor.
Determine employee vs contractor statusIs the person you're thinking of hiring a US citizen or green card holder?An administrative services manager's background is also an important factor in determining whether they'll be a good fit for the position. For example, administrative services managers from different industries or fields will have radically different experiences and will bring different viewpoints to the role. You also need to consider the candidate's previous level of experience to make sure they'll be comfortable with the job's level of seniority.
This list shows salaries for various types of administrative services managers.
Type of Administrative Services Manager Description Hourly rate Administrative Services Manager Administrative services managers plan, direct, and coordinate supportive services of an organization. Their specific responsibilities vary by the type of organization and may include keeping records, distributing mail, and planning and maintaining facilities. $23-45 Director Of Facilities The director of facilities is responsible for monitoring the facilities' operations, including the inspection of tools, equipment, and machinery, scheduling routine maintenance, and managing resource budgets. Directors of facilities also maintain the safety and security of the facilities, immediately reporting potential risks to avoid hazards within the premises... Show more $28-64 Maintenance Director Maintenance directors are responsible for managing the company's maintenance department, which includes directing, overseeing, and leading the maintenance supervisors. It is their responsibility to set goals, create strategies, and design objectives for everyone in the department to accomplish the company objectives... Show more $19-55 Create an ideal candidate profile
Common skills:- Human Resources
- Payroll
- Provides Administrative Support
- Administrative Services
- Project Management
- Patients
- Customer Service
- Financial Reports
- Professional Development
- PowerPoint
- Office Equipment
- Administrative Functions
- Performance Evaluations
- Office Management
Responsibilities:- Accomplish clerical, statistical, and data entry tasks using an automate data processing (ADP) system.
- Lead effort to establish up front collections for patients having surgery leading to increase revenues and decrease days in accounts receivable.
- Create solutions in the areas of invoicing, AR reporting and payment methods that lead to system improvements and streamline processes.
- Revise crucial policies and areas of regulatory concern for upcoming CMS survey.
- Record and provide minutes, prepare board meeting packets and PowerPoint presentations for each meeting.
- Create PowerPoint presentations for division meetings.
Make a budget
Including a salary range in your administrative services manager job description is a great way to entice the best and brightest candidates. An administrative services manager salary can vary based on several factors:- Location. For example, administrative services managers' average salary in oklahoma is 40% less than in new york.
- Seniority. Entry-level administrative services managers earn 48% less than senior-level administrative services managers.
- Certifications. An administrative services manager with a few certifications under their belt will likely demand a higher salary.
- Company. Working for a prestigious company or an exciting start-up can make a huge difference in an administrative services manager's salary.
Average administrative services manager salary
$68,174yearly
$32.78 hourly rateEntry-level administrative services manager salary$49,000 yearly salaryUpdated December 15, 2025Average administrative services manager salary by state
Rank State Avg. salary Hourly rate 1 New York $83,406 $40 2 Washington $79,859 $38 3 California $77,637 $37 4 Maryland $76,664 $37 5 District of Columbia $74,456 $36 6 Massachusetts $73,462 $35 7 Nevada $72,350 $35 8 Pennsylvania $71,661 $34 9 Virginia $67,948 $33 10 Missouri $65,518 $32 11 Utah $62,279 $30 12 Illinois $61,258 $29 13 Arkansas $58,259 $28 14 Georgia $58,166 $28 15 Colorado $57,483 $28 16 Texas $55,691 $27 17 Florida $54,574 $26 18 Hawaii $54,032 $26 19 Arizona $53,423 $26 20 Tennessee $51,637 $25 Average administrative services manager salary by company
Rank Company Average salary Hourly rate Job openings 1 Pacific Investment Management Company LLC $100,144 $48.15 5 2 Morgan Stanley $98,853 $47.53 26 3 Stanford University $93,060 $44.74 15 4 McKinsey & Company Inc $89,940 $43.24 1 5 Metropolitan Water District of Southern California $89,085 $42.83 2 6 Suffolk University $87,160 $41.90 7 White Plains Hospital $83,247 $40.02 8 Schlumberger $81,019 $38.95 9 Molina Healthcare $80,823 $38.86 131 10 University of California-Berkeley $80,658 $38.78 11 OBXtek $79,705 $38.32 2 12 Kaiser Permanente $77,133 $37.08 20 13 Wells Fargo $76,711 $36.88 4 14 Meritage Homes $76,598 $36.83 15 Healthpoint $75,524 $36.31 16 Xoriant $75,037 $36.08 17 Technosoft $74,122 $35.64 18 Mount Sinai Health System $73,832 $35.50 31 19 E*TRADE $73,560 $35.37 20 Systems Plus $72,785 $34.99 Writing an administrative services manager job description
An administrative services manager job description should include a summary of the role, required skills, and a list of responsibilities. It's also good to include a salary range and the first name of the hiring manager. Below, you can find an example of an administrative services manager job description:
Administrative services manager job description example
Post your job
To find administrative services managers for your business, try out a few different recruiting strategies:
- Consider internal talent. One of the most important talent pools for any company is its current employees.
- Ask for referrals. Reach out to friends, family members, and your current work to ask if they know any administrative services managers they would recommend.
- Recruit at local colleges. Attend job fairs at local colleges to recruit entry-level administrative services managers with the right educational background.
- Social media platforms. LinkedIn, Facebook, and Twitter have more than 3.5 billion users, and they're a great place for company branding and reaching potential job candidates.
- Post your administrative services manager job on Zippia to find and recruit administrative services manager candidates who meet your exact specifications.
- Use field-specific websites.
- Post a job on free websites.
Interview candidates
Recruiting administrative services managers requires you to bring your A-game to the interview process. The first interview should introduce the company and the role to the candidate as much as they present their background experience and reasons for applying for the job. During later interviews, you can go into more detail about the technical details of the job and ask behavioral questions to gauge how they'd fit into your current company culture.
It's also good to ask about candidates' unique skills and talents to see if they match your ideal candidate profile. If you think a candidate is good enough for the next step, you can move on to the technical interview.
The right interview questions can help you assess a candidate's hard skills, behavioral intelligence, and soft skills.
Send a job offer and onboard your new administrative services manager
Once you've found the administrative services manager candidate you'd like to hire, it's time to write an offer letter. This should include an explicit job offer that includes the salary and the details of any other perks. Qualified candidates might be looking at multiple positions, so your offer must be competitive if you like the candidate. Also, be prepared for a negotiation stage, as candidates may way want to tweak the details of your initial offer. Once you've settled on these details, you can draft a contract to formalize your agreement.
It's equally important to follow up with applicants who don't get the job with an email letting them know that the position has been filled.
To prepare for the new administrative services manager first day, you should share an onboarding schedule with them that covers their first period on the job. You should also quickly complete any necessary paperwork, such as employee action forms and onboarding documents like I-9, benefits enrollment, and federal and state tax forms. Finally, Human Resources must ensure a new employee file is created for internal record keeping.
Go through the hiring process checklist
- Determine employee type (full-time, part-time, contractor, etc.)
- Submit a job requisition form to the HR department
- Define job responsibilities and requirements
- Establish budget and timeline
- Determine hiring decision makers for the role
- Write job description
- Post job on job boards, company website, etc.
- Promote the job internally
- Process applications through applicant tracking system
- Review resumes and cover letters
- Shortlist candidates for screening
- Hold phone/virtual interview screening with first round of candidates
- Conduct in-person interviews with top candidates from first round
- Score candidates based on weighted criteria (e.g., experience, education, background, cultural fit, skill set, etc.)
- Conduct background checks on top candidates
- Check references of top candidates
- Consult with HR and hiring decision makers on job offer specifics
- Extend offer to top candidate(s)
- Receive formal job offer acceptance and signed employment contract
- Inform other candidates that the position has been filled
- Set and communicate onboarding schedule to new hire(s)
- Complete new hire paperwork (i9, benefits enrollment, tax forms, etc.)
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How much does it cost to hire an administrative services manager?
Hiring an administrative services manager comes with both the one-time cost per hire and ongoing costs. The cost of recruiting administrative services managers involves promoting the job and spending time conducting interviews. Ongoing costs include employee salary, training, benefits, insurance, and equipment. It is essential to consider the cost of administrative services manager recruiting as well the ongoing costs of maintaining the new employee.
Administrative services managers earn a median yearly salary is $68,174 a year in the US. However, if you're looking to find administrative services managers for hire on a contract or per-project basis, hourly rates typically range between $23 and $45.
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Updated December 15, 2025