Administrative services manager jobs near me - 69 jobs

The Manager, LMS Operations & Administration position works as part of the U.S. Ethics & Compliance Training & Documentation team to lead all components of our Learning Management System (LMS) including all non-GxP assignments and audience management, curriculum management, reporting, and tier one trouble shooting. The Manager, LMS Operations & Administration will partner with all levels of Management in both business and technology groups to advance and deliver a variety of planned and ad-hoc training initiatives. This position will have direct oversight of two Contracted Workers. **** + Responsible for the operational oversight of all LMS activities including but not limited to: + Partner with internal LMS Support Team to perform needs assessments and analysis on platform operations to ensure organizational needs are being met. Leads the incorporation, socialization, and training of resulting LMS improvements. + Owns all non-GxP LMS usage workflows and processes with business owners for suitability/fit; suggests and implements alternatives as needed + Regularly perform reviews of existing training curricula, identify gaps in course assignments and implement necessary changes. + Create, maintain, and run scheduled as well as custom reports, in a timely manner, as designated for analysis and decision making. Create new reports as requested. + Assist in managing external vendors, suppliers, and internal business partners as needed with a continuous improvement mindset. + Partner across departments as necessary to initiate timely and compliant learning initiatives + Continually enhance our methods and materials based on best practices in the industry, emerging technologies, vendor resources and products, business unit requirements and expectations, and feedback from customers, trainers and associates. + Ensure operational alignment across OAPI/OPDC learning community + Develop and deliver LMS platform training when required. + Oversee the work of two remote-based contracted resources. + Represent Field Training and Development's unique needs at governance and committee meetings/working groups **Qualifications/ Required** Knowledge/ Experience and Skills: + Bachelors degree in related field, or equivalent experience and demonstrated skills and abilities + 5+ years of Learning Management System (LMS) experience + Advanced working knowledge of LearnShare LMS + Understanding of current approaches in applying technology in learning solutions and experience implementing e-Learning and web-based programs. + Strong technical acumen; proficiency in Microsoft Office 365, SCORM; experience with Tin Can/xAPI, LRS's, and general technical troubleshooting + Ability to work in a fast-paced environment and be comfortable with consistent change + Detail-oriented with strong organizational skills + Strong written and verbal communication skills + Ability to prioritize and manage multiple responsibilities at once + Positive can-do attitude; always willing to learn + Strong analytical/technical skills + Comfortable with data management/data manipulation + Resiliency and tolerance of ambiguity **Preferred:** + Experience in pharmaceuticals/medical devices or other regulated industry + Embody a customer service mentality as you communicate and support field sales teams + Experience leading Contract Workers remotely Educational Qualifications + Bachelors degree in related field, or equivalent experience and demonstrated skills and abilities **Competencies** **Accountability for Results -** Stay focused on key strategic objectives, be accountable for high standards of performance, and take an active role in leading change. **Strategic Thinking & Problem Solving -** Make decisions considering the long-term impact to customers, patients, employees, and the business. **Patient & Customer Centricity -** Maintain an ongoing focus on the needs of our customers and/or key stakeholders. **Impactful Communication -** Communicate with logic, clarity, and respect. Influence at all levels to achieve the best results for Otsuka. **Respectful Collaboration -** Seek and value others' perspectives and strive for diverse partnerships to enhance work toward common goals. **Empowered Development -** Play an active role in professional development as a business imperative. Minimum $104,640.00 - Maximum $156,400.00, plus incentive opportunity: The range shown represents a typical pay range or starting pay for individuals who are hired in the role to perform in the United States. Other elements may be used to determine actual pay such as the candidate's job experience, specific skills, and comparison to internal incumbents currently in role. Typically, actual pay will be positioned within the established range, rather than at its minimum or maximum. This information is provided to applicants in accordance with states and local laws. **Application Deadline** : This will be posted for a minimum of 5 business days. **Company benefits:** Comprehensive medical, dental, vision, prescription drug coverage, company provided basic life, accidental death & dismemberment, short-term and long-term disability insurance, tuition reimbursement, student loan assistance, a generous 401(k) match, flexible time off, paid holidays, and paid leave programs as well as other company provided benefits. Come discover more about Otsuka and our benefit offerings; ********************************************* . **Disclaimer:** This job description is intended to describe the general nature and level of the work being performed by the people assigned to this position. It is not intended to include every job duty and responsibility specific to the position. Otsuka reserves the right to amend and change responsibilities to meet business and organizational needs as necessary. Otsuka is an equal opportunity employer. All qualified applicants are encouraged to apply and will be given consideration for employment without regard to race, color, sex, gender identity or gender expression, sexual orientation, age, disability, religion, national origin, veteran status, marital status, or any other legally protected characteristic. If you are a qualified individual with a disability or a disabled veteran, you may request a reasonable accommodation, if you are unable or limited in your ability to apply to this job opening as a result of your disability. You can request reasonable accommodations by contacting Accommodation Request (EEAccommodations@otsuka-us.com) . **Statement Regarding Job Recruiting Fraud Scams** At Otsuka we take security and protection of your personal information very seriously. Please be aware individuals may approach you and falsely present themselves as our employees or representatives. They may use this false pretense to try to gain access to your personal information or acquire money from you by offering fictitious employment opportunities purportedly on our behalf. Please understand, Otsuka will **never** ask for financial information of any kind or for payment of money during the job application process. We do not require any financial, credit card or bank account information and/or any payment of any kind to be considered for employment. We will also not offer you money to buy equipment, software, or for any other purpose during the job application process. If you are being asked to pay or offered money for equipment fees or some other application processing fee, even if claimed you will be reimbursed, this is not Otsuka. These claims are fraudulent and you are strongly advised to exercise caution when you receive such an offer of employment. Otsuka will also never ask you to download a third-party application in order to communicate about a legitimate job opportunity. Scammers may also send offers or claims from a fake email address or from Yahoo, Gmail, Hotmail, etc, and not from an official Otsuka email address. Please take extra caution while examining such an email address, as the scammers may misspell an official Otsuka email address and use a slightly modified version duplicating letters. To ensure that you are communicating about a legitimate job opportunity at Otsuka, please only deal directly with Otsuka through its official Otsuka Career website ******************************************************* . Otsuka will not be held liable or responsible for any claims, losses, damages or expenses resulting from job recruiting scams. If you suspect a position is fraudulent, please contact Otsuka's call center at: ************. If you believe you are the victim of fraud resulting from a job recruiting scam, please contact the FBI through the Internet Crime Complaint Center at: ******************* , or your local authorities. Otsuka America Pharmaceutical Inc., Otsuka Pharmaceutical Development & Commercialization, Inc., and Otsuka Precision Health, Inc. ("Otsuka") does not accept unsolicited assistance from search firms for employment opportunities. All CVs/resumes submitted by search firms to any Otsuka employee directly or through Otsuka's application portal without a valid written search agreement in place for the position will be considered Otsuka's sole property. No fee will be paid if a candidate is hired by Otsuka as a result of an agency referral where no pre-existing agreement is in place. Where agency agreements are in place, introductions are position specific. Please, no phone calls or emails.

BI Platform Administrator (Data Administration Manager 1) - 20067153 (250009LX) Organization: Workers' CompensationAgency Contact Name and Information: Ohio Bureau of Workers' Compensation Human Resources, ******************* Unposting Date: Jan 13, 2026, 4:59:00 AMWork Location: William Green Building 30 West Spring Street Columbus 43215-2256Primary Location: United States of America-OHIO-Franklin County-Columbus Compensation: $39.22- $55.99Schedule: Full-time Work Hours: 8:00 - 5:00Classified Indicator: ClassifiedUnion: Exempt from Union Primary Job Skill: Data AnalyticsTechnical Skills: Data Analytics, Business, Database Administration, Information TechnologyProfessional Skills: Analyzation, Attention to Detail, Continuous ImprovementPrimary Technology: Not Applicable Agency OverviewA Little About Us:With roughly 1,500 employees in 7 offices across Ohio, BWC is the state agency that cares for Ohio workers by promoting a culture of safety at work and at home and ensuring quality medical and pharmacy care is provided to injured workers. For Ohio employers, we provide insurance policies to cover workplace injuries and safety and wellness services to prevent injuries. Our Culture:BWC is a dynamic organization that offers career opportunities across many different disciplines. BWC employees strive to maintain an inclusive workplace. We begin by being an equal opportunity employer. Employees can participate in and lead employee resource groups, participate in online forums discussing society's impact on our services and workplace, and learn about how different perspectives can improve leadership skills. Our Vision:To transform BWC into an agile organization driven by customer success.Our Mission:To deliver consistently excellent experiences for each BWC customer every day.Our Core Values:One Agency, Personal Connection, Innovative Leadership, Relentless Excellence.What our employees have to say:BWC conducts an internal engagement survey on an annual basis. Some comments from our employees include:BWC has been a great place to work as it has provided opportunities for growth that were lacking in my previous place of work.I have worked at several state agencies and BWC is the best place to work.Best place to work in the state and with a sense of family and support.I love the work culture, helpfulness, and acceptance I've been embraced with at BWC.I continue to be impressed with the career longevity of our employees, their level of dedication to service, pride in their work, and vast experience. It really speaks to our mission and why people join BWC and then retire from BWC. If you are interested in helping BWC grow, please click this link to read more, and then come back to this job posting to submit your application!Job DescriptionBWC's core hours of operation are Monday-Friday from 8:00am to 5:00pm, however, daily start/end times may vary based on operational need across BWC departments. Most positions perform work on-site at one of BWC's seven offices across the state. BWC offers flex-time work schedules that allow an employee to start the day as early as 7:00am or as late as 8:30am. Flex-time schedules are based on operational need and require supervisor approval.What You'll Be Doing:Under general supervision of the Business Intelligence (BI) Manager, works with Enterprise Analytics team to develop, publish, & enforce policies & procedures regarding data administration, develop standards for new & existing data definition, determine software to maintain data administration standards & assist in design & development of databases.Developing & maintaining data sources in Snowflake, Tableau, Cognos, etc. to meet business requirements.Collaborating with technical staff & business stakeholders via meetings & electronic communication methods to gather & translate requirements into technical specifications for data products (e.g. Tableau data sources, Snowflake tables & views, Cognos framework packages) Monitoring & optimizing the performance of Tableau data sources through Tableau Server administration capabilities & Snowflake tables/views through query monitoring to ensure efficient data retrieval & processing.Coordinating with Enterprise Analytics staff & business Subject Matter Experts (SMEs) to conduct annual audits of data sources & other BI products (e.g. Tableau workbooks, Cognos reports, etc.) to identify & resolve data discrepancies & outdated items.Documenting data source structures, processes, & maintenance procedures for future reference & training efforts.Coordinating with Enterprise Analytics staff and business SMEs to annually review & update security protocols and data permissions to safeguard sensitive data (e.g. HR data, PII, CPI) & maintain compliance with regulatory standards.Working in conjunction with Enterprise Analytics staff & business SMEs to establish & maintain new & existing data definitions.Acting as BWC liaison for State of Ohio DataOhio Portal BI initiatives.Why Work for the State of OhioAt the State of Ohio, we take care of the team that cares for Ohioans. We provide a variety of quality, competitive benefits to eligible full-time and part-time employees*. For a list of all the State of Ohio Benefits, visit our Total Rewards website! Our benefits package includes: Medical Coverage Free Dental, Vision and Basic Life Insurance premiums after completion of eligibility period Paid time off, including vacation, personal, sick leave and 11 paid holidays per year Childbirth, Adoption, and Foster Care leave Education and Development Opportunities (Employee Development Funds, Public Service Loan Forgiveness, and more) Public Retirement Systems (such as OPERS, STRS, SERS, and HPRS) & Optional Deferred Compensation (Ohio Deferred Compensation) *Benefits eligibility is dependent on a number of factors. The Agency Contact listed above will be able to provide specific benefits information for this position.QualificationsTo Qualify, You Must Clearly Demonstrate:Required Experience and/or EducationCompletion of undergraduate core program in business or public administration or data processing/computer science/information systems technology AND 2 yrs. exp. or 2 yrs. trg. in which included responsibility for developing standards for new & existing data definition, product evaluation, recommending software selection, design & development of data bases to include security measures/controls & how data is to be accumulated maintained, archived & removed from system. Or equivalent of Minimum Class Qualifications for Employment noted above. MAJOR WORKER CHARACTERISTICS: Knowledge of: Ohio Bureau of Workers Compensation (BWC), Division, departmental & section policies & standard operating procedures*; computer science; business &/or public administration, data processing, engineering or comparable field which included coursework in logic-based mathematics, database concepts, basic data processing concepts & high-level language computer programming (e.g. SQL, Python), data security industry standards in data administration; computer systems analysis & design; computer hardware systems; planning*; project management.Skill in: Operation of personal computer & peripheral equipment; BI tools (e.g. Tableau, Cognos); Microsoft Office products; BWC Web*; BWC software & systems (e.g. Snowflake) Ability to: design & develop business plan (i.e., short & long term); deal with problems/issues involving several variables within familiar context; communicate verbally & in writing on technical & non-technical matters; gather, collate & classify information about data, people or things; prepare & maintain accurate & concise reports & records. (*) Developed after employment.Supplemental InformationEEO & ADA Statement:The State of Ohio is an Equal Employment Opportunity Employer and prohibits discrimination and harassment of applicants or employees due to protected classes as defined in applicable federal law, state law, and any effective executive order.The Ohio Bureau of Workers' Compensation is committed to providing access and reasonable accommodation in its employment opportunities pursuant to the Americans with Disabilities Act and other applicable laws. To request reasonable accommodations related to a disability, pregnancy, or religion please contact the ADA mailbox ******************* Salary Information:Hourly wage is expected to be paid at step 1 of the pay range associated with the position for candidates who are new employees of the state. Current employees of the state will be placed in the appropriate step based on any applicable union contract and/or requirements of the Ohio Revised Code. Movement to the next step of the pay range (a roughly 4% increase) will occur after six months, assuming job performance is acceptable. Thereafter, an employee will advance one step in the pay range every year until the highest step of the pay range is reached. There may also be possible cost of living adjustments (COLA) and longevity supplements begin after five (5) years of state service.Transportation:Position may require travel; therefore, persons occupying this position must be able to provide own transportation &/or legally operate a state-owned vehicle.Educational Transcripts:For any educational achievements to be considered during the screening process, you must at least attach an unofficial transcript that details the coursework you have completed.All applicants must submit an Ohio Civil Service Application using the online Ohio Hiring Management System. Paper applications will not be accepted.Background Check:Prior to an offer of employment, the final applicant will be required to sign a background check authorization form and undergo a criminal background check. Criminal convictions do not necessarily preclude an applicant from consideration for a position.ADA StatementOhio is a Disability Inclusion State and strives to be a model employer of individuals with disabilities. The State of Ohio is committed to providing access and inclusion and reasonable accommodation in its services, activities, programs and employment opportunities in accordance with the Americans with Disabilities Act (ADA) and other applicable laws.Drug-Free WorkplaceThe State of Ohio is a drug-free workplace which prohibits the use of marijuana (recreational marijuana/non-medical cannabis). Please note, this position may be subject to additional restrictions pursuant to the State of Ohio Drug-Free Workplace Policy (HR-39), and as outlined in the posting.

Our vision for the future is based on the idea that transforming financial lives starts by giving our people the freedom to transform their own. We have a flexible work environment, and fluid career paths. We not only encourage but celebrate internal mobility. We also recognize the importance of purpose, well-being, and work-life balance. Within Empower and our communities, we work hard to create a welcoming and inclusive environment, and our associates dedicate thousands of hours to volunteering for causes that matter most to them. Chart your own path and grow your career while helping more customers achieve financial freedom. Empower Yourself. As the Senior Director of Front Office Advice and Guidance, you will serve as a trusted compliance advisor to Empower's front-office and supervisory leaders. You'll guide the advice, sales, and service functions within Empower Personal Wealth (EPW) and Empower Workplace Solutions (EWS) to ensure activities meet all regulatory and internal standards. Leading a team of compliance professionals, you'll provide oversight across both broker-dealer and investment advisory operations-helping Empower deliver advice with integrity, transparency, and consistency. What you will do: Partner with the VP of Compliance, senior leaders, and front-office executives to implement the compliance framework for EPW and EWS Serve as the primary compliance contact for advice delivery, supervision, and client conduct matters Provide expert interpretation and guidance on SEC, FINRA, and DOL regulations, including Regulation Best Interest and the Investment Advisers Act of 1940 Advise business leaders on regulatory impacts of major initiatives and recommend risk-based solutions Define and manage compliance initiatives supporting advice, distribution, and supervision functions Coordinate across business and control partners to implement new or evolving regulatory requirements Track open compliance issues to ensure timely resolution and escalation as needed Communicate emerging risks, trends, and program updates to senior management and key stakeholders Develop and maintain compliance policies, procedures, and governance frameworks for front-office activities Represent Compliance on committees and working groups related to client advice, supervision, and service What you will bring: Bachelor's degree or equivalent experience (advanced degree preferred) 10+ years of compliance experience within broker-dealer and investment advisory environments FINRA Series 7 and 65 (or 7 and 66) plus 9/10 or 24 required, or ability to obtain within corporate timelines. FINRA fingerprinting required Proven experience leading compliance programs or advisory functions at a senior level Must have the ability to learn and develop a deep understanding of the business; build strong relationships through regular communication and active participation in committees and projects; and objectively assess inherent regulatory risks. This includes developing a comprehensive understanding of the control environment, accurately identifying weaknesses, measuring control effectiveness, and partnering with the business to advocate for and drive effective remediation. Deep understanding of SEC, FINRA, and DOL regulations and enforcement trends Strong knowledge of advice delivery, supervision, and client interaction frameworks Excellent communication and relationship-building skills across business and control teams Strategic thinking and sound judgment in applying regulatory standards to business initiatives Must demonstrate a “challenger” mindset and strong relationship skills to build durable, collaborative partnerships with business leaders What will set you apart: Recognized as a trusted compliance advisor to senior leadership Experience building or transforming compliance programs in dynamic business settings Deep familiarity with compliance governance and control effectiveness assessments Track record of identifying and remediating control weaknesses through partnership Proven success balancing business objectives with regulatory expectations Exceptional written and verbal communication skills for executive audiences ***Applicants must be authorized to work for any employer in the U.S. We are unable to sponsor or take over sponsorship of an employment visa at this time, including CPT/OPT.*** What we offer you We offer an array of diverse and inclusive benefits regardless of where you are in your career. We believe that providing our employees with the means to lead healthy balanced lives results in the best possible work performance. Medical, dental, vision and life insurance Retirement savings - 401(k) plan with generous company matching contributions (up to 6%), financial advisory services, potential company discretionary contribution, and a broad investment lineup Tuition reimbursement up to $5,250/year Business-casual environment that includes the option to wear jeans Generous paid time off upon hire - including a paid time off program plus ten paid company holidays and three floating holidays each calendar year Paid volunteer time - 16 hours per calendar year Leave of absence programs - including paid parental leave, paid short- and long-term disability, and Family and Medical Leave (FMLA) Business Resource Groups (BRGs) - BRGs facilitate inclusion and collaboration across our business internally and throughout the communities where we live, work and play. BRGs are open to all. Base Salary Range $138,000.00 - $200,100.00 The salary range above shows the typical minimum to maximum base salary range for this position in the location listed. Non-sales positions have the opportunity to participate in a bonus program. Sales positions are eligible for sales incentives, and in some instances a bonus plan, whereby total compensation may far exceed base salary depending on individual performance. Actual compensation offered may vary from posted hiring range based upon geographic location, work experience, education, licensure requirements and/or skill level and will be finalized at the time of offer. Equal opportunity employer • Drug-free workplace We are an equal opportunity employer with a commitment to diversity. All individuals, regardless of personal characteristics, are encouraged to apply. All qualified applicants will receive consideration for employment without regard to age (40 and over), race, color, national origin, ancestry, sex, sexual orientation, gender, gender identity, gender expression, marital status, pregnancy, religion, physical or mental disability, military or veteran status, genetic information, or any other status protected by applicable state or local law. ***For remote and hybrid positions you will be required to provide reliable high-speed internet with a wired connection as well as a place in your home to work with limited disruption. You must have reliable connectivity from an internet service provider that is fiber, cable or DSL internet. Other necessary computer equipment, will be provided. You may be required to work in the office if you do not have an adequate home work environment and the required internet connection.*** Job Posting End Date at 12:01 am on: 01-17-2026 Want the latest money news and views shaping how we live, work and play? Sign up for Empower's free newsletter and check out The Currency.

Full-time Description Want to use your skills to positively impact a fast-paced, growing business?Looking to advance your career in an entrepreneurial environment? We are a professional services firm that provides third-party retirement plan administration services for companies that sponsor Employee Stock Ownership (ESOPs) and 401(k) Plans. Our offices are located in Charlottesville, VA, Columbia, MD, Columbus, OH, Westchester, IL, Pasadena, CA and Maple Grove, MN, although our client base is nationwide. We are one of the top 2 companies that provide ESOP administration consulting services in the country, and we continue to grow our retirement services business (401(k), DB, CB, etc). We are seeking sharp, detail-oriented, dedicated individuals to join our team. We are hiring a Director, ESOP Administration The Director, ESOP Administration will be responsible for overseeing the administration of Employee Stock Ownership Plans (ESOPs) for Blue Ridge Associates' clients, ensuring the delivery of high-quality, accurate, and compliant services. The role requires strong leadership and strategic thinking abilities, as well as deep technical knowledge of ESOP regulations and plan administration. The Director will manage client relationships, mentor staff, and identify opportunities for improvement and expansion of services. The role also involves consulting on complex compliance issues, improving processes, and maintaining a proactive approach to client satisfaction. Essential Functions Leadership & Administration Oversight: o Oversee the administration of complex ESOPs, ensuring accuracy in allocations, compliance with regulatory requirements (e.g., 409(p) testing, Section 1042 restrictions), and timely completion of deliverables. o Supervise a team of administrative consultants and/or ESOP Managers, ensuring a minimal error rate in plan administration and high client satisfaction. o Act as a go-to person for difficult plan administration and compliance issues, offering consultative solutions for both internal staff and clients. Client Consultation & Compliance: o Provide consultative services to clients on ESOP compliance, regulations, and best practices, including complex areas such as prohibited transactions, plan terminations, and 415 failures. o Build strong relationships with clients, offering proactive advice on service enhancements, compliance, and opportunities to optimize their ESOP. o Review work completed by team members, identifying areas of concern related to regulatory compliance, and providing feedback and actionable solutions. o Support clients with complex situations such as ESOP transactions, plan amendments, and regulatory filings. Team Mentorship & Development: o Mentor and train team members, providing constructive feedback and fostering a culture of continuous improvement. o Assist in the professional development of the team, ensuring appropriate certifications (e.g., QKA, QPA) and competency in ESOP administration and compliance. o Lead by example, demonstrating a consultative approach to client service, fostering teamwork, and promoting shared knowledge and resources. o Provide leadership in the review and feedback process for junior staff, helping them grow professionally and meet performance expectations. Process Improvement & Innovation: o Lead and/or participate in initiatives to improve administration processes and operational efficiencies, ensuring high-quality service delivery and enhanced client satisfaction. o Identify opportunities for the implementation of new technologies, tools, or optional services (e.g., ESOP Connection, ESOP Governance) to streamline processes and improve client outcomes. o Contribute to the development of best practices in ESOP administration and regulatory compliance to ensure Blue Ridge remains at the forefront of the industry. Other Duties o Actively participate in management meetings, contributing to strategic planning, client retention discussions, and team performance evaluations. o Review and approve client reports, ensuring timelines are met, and all deliverables meet high standards of quality and compliance. o Manage assigned performance evaluations for direct reports, providing timely feedback and identifying opportunities for training, continuing education, and professional development. o Collaborate with internal teams to resolve client issues and assist with the development of solutions that improve customer satisfaction and service delivery. Requirements Skills/Abilities · ESOP Expertise: In-depth knowledge of ESOP rules, regulations, and compliance requirements, including experience with complex areas such as 409(p) testing, prohibited transactions, and Section 1042 restrictions. · Leadership & Mentorship: Proven ability to lead and mentor a team, providing guidance, feedback, and professional development. · Consultative Approach: Ability to articulate complex issues in simple terms and take a consultative approach to advising clients on ESOP-related matters. · Client Relationship Management: Demonstrated ability to develop and maintain strong, lasting relationships with clients, offering solutions that add value and foster trust. · Process Improvement: Ability to identify areas for process improvement and efficiency gains, enhancing both internal workflows and client satisfaction. · Communication & Presentation Skills: Strong verbal and written communication skills, including the ability to present complex issues clearly and effectively to diverse audiences. · Industry Networking: Actively participate in industry groups, network with industry professionals, and contribute to Blue Ridge's reputation as a thought leader in the ESOP space. Education/Experience · Bachelor's Degree or equivalent experience in a related field (e.g., Business, Finance, or Law). · Certifications: QKA, QPA, or similar certification preferred. · ESOP Experience: At least 10+ years of experience in ESOP plan administration or a related field, with a strong track record of managing complex ESOPs and regulatory compliance. · Leadership Experience: Experience leading and managing teams, mentoring staff, and contributing to business development is preferred. · Client Service Excellence: Strong history of delivering excellent client service and developing long-lasting client relationships. · Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook) and ESOP-specific tools or platforms (e.g., ESOP Connection, ESOP Governance). Supervisory Responsibility · Direct supervision of a team of ESOP Managers and ESOP Administrative Consultants, including providing feedback, mentoring, and performance evaluations. · Support the development and growth of team members, assisting with the achievement of certifications, and addressing performance or development challenges. Work Environment Available to work overtime to cover peak workloads and other business needs Travel Must be able to travel as needed (less than 10%) Benefits: We offer challenging work, a competitive salary, and an outstanding opportunity for career growth for the right candidate. Our comprehensive benefits package includes Medical, Dental, Vision, Life & AD&D, Disability, FSA, HSA with company contribution, 401(k) with company match, parental leave, paid time off and education/association dues assistance. We work hard, but we also have fun. As a Blue Ridge Associates employee, you will be a part of a company that supports charitable activities through fundraising and volunteer work. You'll enjoy quarterly virtual Happy Hours, Monthly Birthday Celebrations and Annual Social gatherings where we celebrate our successes. You'll have opportunities to shine by joining one of our committees or by volunteering for a special project that calls your name. Come join us! Don't miss this opportunity to become a part of our dynamic organization! Equal Opportunity Employer Must be authorized to work in the US.

at Ziff Davis Ziff Davis is looking for a highly qualified, highly motivated Director Salesforce Administration.This role will be part of the Enterprise Applications group and will lead the teams supporting multiple Salesforce Orgs within Ziff Davis. Working closely with Sales, Marketing, Customer Service and Finance teams, you will be responsible for defining the vision and roadmap for salesforce. This is a hands-on leadership role where you will be responsible for implementing solutions and leading collaboration with different business units. The ideal candidate will be a leader with a great track record of large complex Salesforce projects. This position is fully remote and flexible on location. Job Duties: Manage current Service Cloud and Sales Cloud environments while assisting with the vision and standards for new Salesforce.com solutions Manage a team of internal and external Salesforce developers and admins Consult on architectural approach with product and development teams Act as a lead for all Salesforce integrations and Salesforce administration Responsible for business and functional analysis, project management and risk analysis Develop and maintain custom data input screens, reports, dashboards, validation rules, and workflow Lead new projects like Salesforce Lightning and CPQ rollout Lead data migration and data cleansing initiatives in Salesforce Assist with the training of new and existing users Maintain system metrics to track trends in usage and data integrity Participate in cross-functional teams that address strategic business issues involving CRM, marketing, and sales operations Assist in the design & implementation of APIs and web-based interfaces Lead in developing and supporting integrations with other enterprise systems Develop training materials and train users on Salesforce functionality Work closely with business and outside vendors to provide the support for Ziff Davis' business teams Work closely with internal and external auditors to meet audit requirements Qualifications: Over 12 years of experience in the IT industry with a minimum of 6 years as a salesforce lead and architect supporting over 500 users at an enterprise level 8+ years hands-on experience in Salesforce development including Sales Cloud, Service Cloud, CPQ and Communities Excellent knowledge of the overall Salesforce landscape, Architecture and force.com platform, across Service, Sales, Community, Marketing, Analytics clouds Strong knowledge of Visual force and Apex fundamentals Strong knowledge of Lightning framework and developer console Experienced in Salesforce API integration Strong experience with writing Apex Triggers, Dataloader and custom code Experience working with business and technology leaders to solve complex business and systems problems Experience leading teams Excellent technical and communication skills to interface directly with stakeholders to design and deliver complex solutions Excellent written and verbal communication skills Strong organizational and interpersonal skills Ability to Multi-task and lead multiple projects Strong troubleshooting skills Our Benefits Ziff Davis offers competitive salaries in addition to robust, health and wellness-focused benefits, including comprehensive medical, dental, and vision coverage, as well as life and disability benefits. Our employees enjoy Flexible Spending Accounts (FSAs), a 401(k) with company match, and an Employee Stock Purchase Plan.We are committed to work-life balance with Flexible Time Off, Volunteer Time Off, and paid holidays. We offer family building and caregiving support and generous Family Care and Parental leave, when you need it. We also provide Fitness Reimbursement and access to wellness programs, ensuring our team stays healthy both physically and mentally.As part of our inclusive culture, we offer Employee Resource Groups, company-sponsored events, and regular opportunities for professional growth through educational support, mentorship programs, and career development resources. Our employees are recognized and celebrated through employee engagement programs and recognition awards. If you're seeking a dynamic and collaborative work environment where you can see the direct impact of your performance and thrive both personally and professionally, then Ziff Davis is the place for you. Compensation Range Ziff Davis provides a range for the base pay. Factors that may be used to determine your actual pay may include your specific job related knowledge, skills, experience, and geographic location. The base salary for this position ranges from $180,000 to $205,000, a potential bonus, 401K with company match, medical, dental, vision, and life insurance, short and long-term disability, and a flexible time off policy. Ziff Davis is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive and equitable environment for all employees.

Senior Director, Loan Servicing Department: Loan Servicing Location: US-based remote, with a strong preference for candidates within commutable distance to one of NFF's Offices (Boston, New York, Philadelphia, Oakland, and Los Angeles) Salary Range: $80,600 - $87,100 About Nonprofit Finance Fund Nonprofit Finance Fund (NFF ) is a nonprofit lender, consultant, and advocate. For more than 40 years, we've helped organizations access the money and resources they need to realize their communities' aspirations. Alongside others, we're working to build community wealth and well-being and put affordable housing, essential services, quality jobs, and excellent education within reach of more people. At NFF, we envision a world of shared prosperity, where communities have the capital, community assets, knowledge, and agency to thrive. Learn more about our work to achieve our vision through our Theory of Change and Values. About This Role The Senior Associate, Loan Administration is a key contributor to the accurate servicing and administration of NFF's loan portfolio. Sitting across Loan Servicing and Portfolio Management, this role maintains complete and compliant loan files, tracks collateral and insurance requirements, ensures accurate data in NFF's systems, and supports timely responses to borrower requests. The Senior Associate works collaboratively with Underwriting, Portfolio Management, Finance, and Legal to ensure smooth onboarding, reliable reporting, and high-quality servicing support. This position requires strong time management, organizational skills, attention to detail, consistency in data management, excellent customer service skills, and the ability to manage multiple tasks in a deadline-driven environment. NFF is a remote-first organization with offices in Boston, New York, Philadelphia, Oakland, and Los Angeles. This is a US-based remote role, with a strong preference for candidates within commutable distance to one of NFF's offices. NFF has core business hours where we expect all staff to be available from 9:00 am to 5:00 pm local time, and occasional travel (5%) is required. What You Will Do Essential responsibilities for this role include, but are not limited to: Insurance & Collateral Tracking (30%) Identify insurance and collateral requirements from executed loan documents. Record policy details, renewal dates, and coverage requirements in TEA/Salesforce. Monitor expirations and request updated policies or certificates before renewal deadlines. Validate submitted insurance documents for required coverages, endorsements, and loss payee language. Maintain up-to-date collateral and insurance records for audits and portfolio reviews. Loan File Administration (20%) File and index borrower documents in accordance with NFF's electronic filing standards Perform periodic file completeness checks to confirm all required loan, collateral, and compliance documents are present Upload documents using correct naming conventions and version control Prepare organized loan file packets for internal and external audits Data Entry and Quality Control (15%) Extract key loan terms (rate, amortization, covenants, collateral conditions, guarantors, reporting requirements) from executed agreements Enter and update borrower and loan data in TEA, Salesforce, and related systems with a 100% accuracy expectation Reconcile system fields to executed documents and resolve discrepancies promptly. Track borrower reporting requirements and update system statuses upon receipt of financials or compliance items Borrower Communications & Customer Service (15%) Serve as a collaborative point of contact for general borrower questions, providing clear information on documentation needs, reporting expectations, and next steps in their workflow Collect required documents and route complex items-such as modifications or disbursement requests-to the appropriate team member with complete supporting details Track the status of open requests across teams, follow up as needed, and ensure items move through the workflow to resolution Internal Collaboration & Process Support (10%) Partner with Portfolio Management on the collection of loan compliance documents Support the engagement with external vendors for financial spreads, credit reporting, etc. Partner with Portfolio Management and Finance to resolve data issues affecting billing, posting, or reporting Assist with implementation of improved procedures, filing structures, and system enhancements Meetings and Other Duties As Assigned (10%) Attend internal and external meetings as needed As work and community/client needs change assignments, projects, and job duties will be assigned and may change Who You Are and Minimum Qualifications A bachelor's degree in a related field and minimum of three (3) years of professional, progressive experience in the nonprofit or financial services industry in loan servicing, loan administration, portfolio management, or related financial services work Understanding of lending concepts, loan documentation, collateral, and insurance requirements Strong ability to extract and interpret key terms from legal and loan documents Excellent organizational skills and strict attention to detail Strong communication skills and a customer service orientation Proficiency with Microsoft Office applications; experience with Salesforce, TEA, or other loan management systems preferred All other equivalent combinations of work experience and training/education will also be considered The Strongest Candidates Will Have/Be Commitment to NFF's values and mission Learning orientation and commitment to continuous improvement, learning, and advancing equity in lending practices Ability to work independently and effectively in a remote environment and build strong relationships with colleagues and partners across geographies and time zones Willingness to collaborate with a dynamic and mission-driven team Strong time management and organizational skills with the ability to effectively manage multiple priorities and deadlines in a fast-paced environment Benefits and Compensation NFF offers a generous benefits package that currently includes up to twenty (20) paid holidays/business closure days, three (3) floating holidays, unlimited flexible time off, group medical insurance with a funded health reimbursement account, dental and vision plans, life insurance and disability plans, a retirement plan with both a non-elective employer contribution (4%) and additional match contribution (2%), a “work from home” fund, and flexible spending accounts to cover health, dependent care, and commuter costs. This is an exempt, full-time role with an annual salary range of $80,600 - $87,100. A compensation offer is based on a candidate's background and years of relevant experience, with consideration for internal equity. Because of our strong commitment to equity and growth, we do not negotiate compensation offers. NFF is an equal opportunity employer and does not discriminate against any applicant or employee because of race, color, religion, sex, national origin, disability, genetic information, age, or military or veteran status in accordance with federal law. In addition, NFF complies with applicable state and local laws governing non-discrimination in employment in every jurisdiction in which it maintains facilities. NFF also provides reasonable accommodation to qualified individuals with disabilities in accordance with applicable laws. NFF does not employ individuals based outside of the United States. Click here to view NFF's Fair and Equitable Practices.

Job brief Our client is a leading global technology company dedicated to driving digital transformation for enterprises through innovative digital solutions. As a forward-thinking organization at the forefront of digital innovation, they are seeking an experienced Administrative Manager to support their dynamic and growing operations in the U.S. Position Overview: The Administrative Manager will play a pivotal role in managing and optimizing the administrative functions to ensure seamless daily operations within the company. This position requires a highly organized, proactive, and detail-oriented professional capable of supporting a fast-paced, multicultural environment. Responsibilities Lead and coordinate all administrative activities and processes to enhance operational efficiency. Supervise and mentor administrative staff, fostering teamwork and continuous improvement. Manage office resources, including procurement and inventory control of supplies. Develop and enforce office policies and procedures aligned with company standards and compliance requirements. Collaborate closely with cross-functional teams to support business needs and facilitate smooth communication. Coordinate scheduling, meetings, and corporate events for executives and teams. Prepare internal and external reports, presentations, and official correspondence. Ensure adherence to legal, regulatory, and safety standards. Manage vendor contracts and relationships to optimize service and cost-effectiveness. Drive special projects aimed at enhancing operational workflows and organizational effectiveness. Requirements Bachelors degree in Business Administration, Management, or related field preferred. At least 5 years of experience in administrative management or similar roles, ideally within a technology or fast-growing enterprise. Proven leadership skills with the ability to manage teams effectively. Excellent organizational, multitasking, and problem-solving capabilities. Proficient in Microsoft Office Suite and office management tools. Strong verbal and written communication skills in English. Familiarity with budgeting and financial oversight is advantageous. Fluency in Chinese is a plus.

Our mission is to unlock the full potential of private markets. Privately owned assets like commercial real estate, private equity, and venture capital make up half of our financial ecosystem yet remain inaccessible to most people. We are digitizing these markets, and as a result, bringing efficiency, transparency, and access to one of the most productive corners of our financial ecosystem. If you care about making the world a better place by making markets work better through technology - all while contributing as a member of a values-driven organization - we want to hear from you. Juniper Square offers employees a variety of ways to work, ranging from a fully remote experience to working full-time in one of our physical offices. We invest heavily in digital-first operations, allowing our teams to collaborate effectively across 27 U.S. states, 2 Canadian Provinces, India, Luxembourg, and England. We also have physical offices in San Francisco, New York City, Mumbai and Bangalore for employees who prefer to work in an office some or all of the time. About Your Role Juniper Square is seeking a Director, Fund Administration (Fund Solutions) to join our team. This is a unique and high-impact opportunity to lead at the intersection of sales, client solutions, and service delivery. With a solid foundation in fund administration and deep knowledge of complex accounting, this role will serve as a vital technical advisor during the sales process while also building and leading teams responsible for delivering our best-in-class fund administration services. This dynamic, client-facing leadership position offers the chance to collaborate closely with Sales, Product, and our core Fund Administration teams. You will be responsible for overseeing service deliverables and partnering with Account Executives to expand our customer network. Your contributions will be key to aligning client needs with our comprehensive solutions and ensuring Juniper Square's continued leadership in the private markets. What You'll Do Fund Solutions & Sales Partnership: * Partner with Account Executives to target, scope, and price fund administration opportunities for new and existing clients * Liaise between Sales, Accounting, and Operations to analyze prospect requirements, develop profitable pricing models, and prepare comprehensive service proposals. * Lead and manage technical and operational discussions during the sales process, providing expertise on accounting structures, fund operations, and reporting * Determine client requirements and needs to ensure alignment with Juniper Square's capabilities, particularly for complex or specialized needs. * Build trust with prospective clients by demonstrating deep industry knowledge and Juniper Square's unique value proposition Service Delivery & Operational Excellence: * Responsible for overall fund administration service delivery, including assessing customer health and ensuring that deliverables are presented accurately and on time. * Serve as the senior internal escalation point for challenging customer situations and complex accounting questions from the team. * Maintain strong controls around deliverables, identify how controls should evolve as the team scales, and oversee the year-end audit process. * Identify and execute on initiatives to improve team efficiency and productivity, including collaborating with our Product Team on technology and automation improvements. * Identify product and service evolution opportunities based on feedback from both prospects and existing clients. * Forge partnerships with third-party providers to complement and enhance Juniper Square's solutions. * Partner closely with global delivery teams across the U.S., India, and Luxembourg to ensure consistency and quality across all fund structures Team Leadership and Management: * Responsible for staffing and capacity management, including working with the leadership team to forecast hiring needs. * Hire, onboard, and train a team of varying experience level individual contributors as well as managers on general fund accounting and internal procedures. * Conduct formal performance reviews and provide coaching and feedback to direct reports throughout the year. * Responsible for ensuring team satisfaction, designing and executing on initiatives to improve team engagement. * Partner with the enablement team to enhance the training process and learning content. Qualifications * 10+ years of experience in fund accounting, client services, or audit within the private equity, venture capital, real estate, and/or hedge fund industry. Experience working at a fund administrator is required. * 5+ years of experience hiring, managing, and developing a team of fund accountants, inclusive of managing entry-level talent. * Comprehensive knowledge of complex accounting practices, private markets investment frameworks, and private fund reporting standards. * Proven ability to engage confidently with C-suite executives and senior leaders, showcasing expertise in industry and technical matters. * Exceptional communication and presentation abilities. * Strong client and relationship management skills to drive outcomes, manage prospect expectations, and meet customer needs. * Operational mindset with a strong focus on building repeatable, scalable processes. * Strong interpersonal skills complemented by a keen commercial insight. * Passion to develop and train entry-level talent and provide coaching to ensure they are successful. * Comfort with ambiguity; self-starter and entrepreneurial; inclusive attitude. * Thrives in a fast-paced, high-pressure environment, leveraging strong analytical skills to solve complex challenges and effectively navigate organizational change. * Experience with leveraged buyout funds is preferred. * Proficiency in Salesforce or similar tools is advantageous. * Proficiency in Investran is preferred. Compensation Compensation for this position includes a base salary, bonus, equity, and a variety of benefits. The U.S. base salary range is $180,000 - $230,000 USD for this role. Actual base salaries will be based on candidate-specific factors, including experience, skillset, and location, and local minimum pay requirements as applicable. Your recruiter can provide further details. Benefits include: * Health, dental, and vision care for you and your family * Life insurance and disability coverage * Mental wellness coverage * Fertility and growing family support * Unlimited vacation in addition to company paid holidays * Paid family leave, medical leave, and bereavement leave policies * 401k retirement savings plan * Healthcare FSA and commuter benefits programs * Allowance to customize your work and technology setup at home * Annual professional development stipend #LI-RL #LI-remote

Job DescriptionBenefits: IRA with employer match Dental insurance Health insurance Opportunity for advancement Paid time off Vision insurance About BW&O CPAs Beebout, Williams & Olds CPAs is a growing, tech forward, and mission driven public accounting firm serving individuals and a range of businesses including privately held companies, affordable housing and not-for-profit organizations. We value innovation, team collaboration, and meaningful work. The Role Lead the operating functions of the firm. You will oversee the people, processes, vendors, and tools that keep the firm movingclient intake and onboarding, maintaining standard operating procedures (SOPs) for all areas of the firm, HR administration, invoice communication and AR collections management, preparing firm metrics for Principals, managing vendor relationships and subscriptions, liaison with our IT service provider, and office space management so Principals, Directors, and client service teams can focus on superior client service and timely delivery. What Youll Lead Firm Operations Maintain, develop, and/or help improve SOPs for internal functions and external client services within our practice management platform. Standardize naming conventions for all internal documents and work items New Client Intake and Onboarding Hire, train, schedule, and supervise Operations Coordinator(s) and admin staff. Tax Return Operations Oversee operations staff on tax processing work-ensure accurate and timely completion Manage tax processing work assignments to delegate evenly between operations team Ensure firm SOPs are maintained during tax return processing and following timely completion Human Resources Administration Assist with the hiring of new employees by posting jobs, scheduling interviews, preparing Managers and Principals for interviews. Track PTO, time-off requests, remote work agreements, and team schedules. Assist with Performance Review cycles-preparing review forms, managing deadlines, and coordination of performance review meetings. Onboarding new employees Offboarding exiting employees Billing and Firm Reporting Prepare billing review for Principals with Tax and Audit Managers following a standard billing cycle. Manage the AR collections process with operations and administrative staff Prepare dashboard reports for Managers, Directors, and Principals and schedule reoccurring meetings to review. Vendor and subscription management of all firm software, renewals, and licenses. Technology & IT Liaison Internal point person between IT managed service provider (IT/MSP) Coordinate new device set up for employees with IT/MSP Coordinate IT trainings with IT/MSP annually Client Service & Experience Ensure new clients follow the onboarding process and manage set up until work has been assigned. Oversee administrative team on inbound client inquiries and ensure completion and assist with escalation to Principals Work with Chief of Operations on client facing communication templates Compliance & Policies Maintain and roll-out firm policies Assist with the annual updates of the employee handbook Maintain CPE tracking and renewals for EAs and CPAs Support Audit Director with Peer Review tasks Facilities Manage services with janitorial, utilities, and access controls Manage office supplies and equipment Vendors and Contracts management Internal event logistics including holiday parties, client events, luncheons, and firm retreats. Qualifications 710+ years in professional services operations (CPA or law firm strongly preferred), including 3+ years supervising admin staff. Fluency with Microsoft365 apps (Outlook, Word, Excel, Teams) Built and enforced SOPs Excellent written communication and discretion with confidential information. Detailed, organized, and decisiveable to lead a high-volume, detailed heavy operation. Work Schedule & Hours Full-time onsite at El Dorado Hills office. Standard business hours with availability for additional hours during tax deadlines and peak cycles; minimal travel. Compensation & Benefits Competitive base salary ($70,000$110,000 DOE) with discretionary bonus; Healthcare and Dental, IRA with employer match, PTO, and firm holidays. How to Apply Email your resume and cover letter to ******************. BW&O CPAs is an equal opportunity employer. We value diversity and are committed to an inclusive workplace.

Is this the opportunity you've been praying for? This is a chance to apply your skills in a place where your work is truly meaningful. Specifically, A Christian-owned organization with a clear financial mission: to give $1,000,000 annually by 2030 to fund Great Commission work in the hardest places. As Business Administration Manager, you will work directly alongside a CEO who needs YOU - a steady, organized, mission-driven partner to keep priorities clear and administrative back-office execution moving. We are seeking a team member who is energized by contributing their professional gifts toward this mission. If you enjoy bringing order, clarity, and momentum to a small and growing company, this may be your perfect next step. Business Administration Manager - Your Job Duties You will keep the business running smoothly, ensuring the Company's many administrative priorities are handled proactively, as well as perform sales enablement and research in support of Company growth and expansion. Administrative & Strategy Track administrative deadlines and contract renewal dates (licensing, registrations, contract renewals, insurance updates, filings) Support and coordinate contractor workforce including assisting with contractor onboarding, monitoring and ensuring payment, travel and logistics, accurate time input / timesheets and maintaining emergency contact lists Coordinate with bookkeeping service to ensure all financial data is delivered timely and accurately, following up on receivables and payments when needed Process physical and digital mail efficiently Book travel, lodging, rental vehicles, and supply pickups Support all additional back office and administrative duties that arise ad hoc, protecting the CEOs calendar by handling, problem solving and resolving Make travel arrangements including lodging, rental vehicles and supply pick ups Sales Enablement / Research Research potential partners, agencies, contractors, and customers based on CEO criteria Build prospect lists for new markets, industries, and states including names, email and other relevant information and background information Research requirements for operating in new states (licenses, permits, registrations) Analyze contracting pathways with federal and state agencies (FEMA, VIPR awards, USFS, state fire, etc.) Prepare draft proposals and capability statements, track status of proposals and bid openings Business Administration Manager - You Have (Required Skills, Experience & Team Fit) You have: A strong connection to Christian values and excitement about supporting a company with a global ministry mission A self-starter mindset - you don't wait to be told what to do, you jump in and make things better Solid analytical and organizational skills and a love of bringing order to chaos Comfort working in a small business environment where things move quickly and priorities can shift The ability to support a big-picture thinker and turn their direction into practical steps Experience in administration, operations, executive support, or similar roles The ability to join morning meetings between 7:45-10am PT and work remotely from home A steady, grounded personality - someone who stays calm, clear, and dependable You might have: Prior knowledge of Quickbooks Experience in sales support or business development (a plus, not required) Business Administration Manager - Benefits for You Your compensation will be $90,000 - $100,000 depending on experience, with the additional opportunity to earn a $2000 incentive bonus for every new contract resulting in $2000+ net profit. You will work 100% remotely from your home office. Should you require medical insurance, the Company is proud to offer a Christian Health Care Ministries medical insurance option.

Williams Lea is hiring for an Account Manager for our Columbus office to work hybrid from Monday through Friday, 8:30 am to 5:30 pm! Salary: $73,112 - $76,960 per year. Benefits: Various health insurance options & wellness plans (Medical, Dental, Vision, Prescription Drug) 401k Retirement Savings Plan Including Employer Match Paid Time Off (PTO) Life Insurance Paid Parental Leave Short-term & Long-term Disability Healthcare & Dependent Care Flexible Spending Accounts Domestic Partner Coverage Commuter Benefits Legal Assistance Employee Assistance Program (EAP) Access to on-site Gym and Café Company Provided Parking Additional Employee Perks and Discounts The individual's primary responsibility will be to communicate a vision for how Williams Lea best serves our clients across single or multiple service offerings, and who empowers and enables their team to bring that vision to life. The role focuses on executing service delivery, delivering operational excellence, implementing optimized cost-to-serve models, applying continuous improvement initiatives, and team growth and development. Job duties: Establish the quality of service delivery across their portfolio of accounts Implement standardized processes for all aspects of operations Track operational controls and ensure management information reporting requirements are fulfilled Accomplish action items from account plans Maintain continuous lines of communication, keeping client services informed of all critical issues and facilitating open cooperation between operations and client services Follow delegations of authority for operations team Partner with functional teams, adhering to appropriate corporate policies, internal controls, and reporting Manage staff performance including establishing development goals, setting business objectives, establishing priorities, and providing ongoing performance feedback Promote a culture of high performance and continuous improvement that values learning and a commitment to quality Investigate and resolve issues escalated by the portfolio client(s) and communicate significant issues to the Operations Director and client services Have a strong knowledge clients' businesses and the impact of our services Manage overall performance metrics of accounts/departments against contract/target metrics Provide team with clear communications regarding target metrics/expectations and support their achievements Escalate operational, compliance and financial risk areas Manage the selection, induction, development, retention, motivation and performance of direct reports Establish a structured succession plan for key roles Support new business implementation Cascade key business and organizational messages down to the associate level, per the appropriate channels Share knowledge, best practices and solution designs within the relevant management teams to ensure continuous business improvement Ensure that operational processes stay within agreed upon budgets and timelines Provide training and development opportunities and serve in mentoring role for his/her direct reports Compilation and issue of monthly client billing Manage staff allocation through optimized scheduling and cross-training and through fostering a strong sense of teamwork Job qualifications: A Bachelor's degree or equivalent experience is required Over 5 years' experience and a proven track record of being a recognized leader and manager of people in a customer service intensive environment Demonstrated record implementing solutions that have permanently resolved poor contract performance or difficult situations Excellent client service skills with a service-minded approach towards the client Proven experience in the delivery and management of complex multi-service solutions for clients Minimum of two years of successful financial management; understanding of how day-to-day and strategic decisions impact P&L Who we are: In a rapidly changing world, the ability to innovate and break new ground drives progress. Williams Lea has harnessed this ability for more than 200 years. Our 5,200+ talented employees worldwide are experts in delivering efficient business processes in complex and highly regulated environments. We're always progressing. Connecting technology with expertise and strong processes to transform support services. As we enter our third century, we continue helping businesses thrive in a future driven by digitization and virtualization. It is the policy of Williams Lea to ensure equal employment opportunity without discrimination or harassment on the basis of race, color, creed, religion, national origin, alienage or citizenship status, age, sex, sexual orientation, gender identity of expression, marital or domestic/civil partnership status, disability, veteran status, genetic information, or any other basis protected by law. Williams Lea is a drug-free workplace and performs pre-employment substance abuse testing. #piq

About Us All Care To You is a Management Service Organization providing our clients with healthcare administrative support. We provide services to Independent Physician Associations, TPAs, and Fiscal Intermediary clients. ACTY is a modern growing company which encourages diverse perspectives. We celebrate curiosity, initiative, drive and passion for making a difference. We support a culture focused on teamwork, support, and inclusion. Our company is fully remote and offers a flexible work environment as well as schedules. ACTY offers 100% employer paid medical, vision, dental, and life coverage for our employees. We also offer paid holiday, sick, birthday, and vacation time as well as a 410k matching plan. Additional employees paid coverage options available. Job Purpose The Provider & Billing Services Administrative Coordinator serves the role of administrative assistant to the Billing and Provider Engagement teams. They play a critical role in ensuring operational efficiency, project coordination, and high-quality communication with provider offices. This position is responsible for managing provider-related meetings and materials, maintaining documentation and SOPs, coordinating internal projects, and assisting with process improvement efforts. The Coordinator also supports provider education and resources, including the provider portal, while helping identify and address recurring issues within billing workflows. The ideal candidate should have excellent technical skills, be highly organized, and communicate effectively. Duties and responsibilities Assist with scheduling and coordinating internal and external meetings Prepare agendas, minutes, and meeting materials. Coordinate with providers on agenda updates and additional items. Maintain department policies, procedures, and SOPs. Maintain provider training resources Maintain department WIKI pages in Confluence Manage special projects using Atlassian, Confluence, and Azure Be an internal and external facilitator between ACTY and clients to maintain and ensure customer happiness. Support the implementation of new processes, tools, or systems utilized to support billing services Utilize strong problem-solving skills to address challenges and find efficient solutions. Maintain confidentiality and adhering to the highest ethical standards in our extremely sensitive and private environment. Demonstrate excellent written and verbal communication skills in all interactions with internal and external stakeholders. Provide support to Billing & Provider & Member Engagement departments as needed. Other duties and projects as needed. Qualifications 2+ years of administrative or project coordination experience, preferably in a billing, provider-fronting or operations environment. Excellent technical skills including the ability to work in multiple systems simultaneously and learn new systems quickly. Experience in the following preferred: EZ-Cap Electronic Data Interchange (EDI) Clearinghouse (Office Ally) Microsoft Suite - Outlook, Teams, Office365, OneNote, OneDrive, SharePoint Sequel Server Management Studio Confluence Azure Strong organizational and project management skills, with the ability to track tasks, manage timelines, and follow through on multiple priorities. Proven ability to identify issues, analyze problems, and assist in implementing effective solutions. Experience creating and maintaining documentation, including policies, procedures, and SOPs. Excellent written and verbal communication skills. High attention to detail and accuracy. Self-starter with the ability to work independently and as part of a team.

Job DescriptionDescription: Job Summary/Mohr Intro. Mohr Partners, Inc. is looking for a qualified individual to join our Lease Accounting team. The ideal candidate should be prepared to work in a fast-paced collaborative environment while managing the full scope of administrative services for our clients. Essential Functions Abstract & review client leasing details and will gain visibility to client deliverables driving key initiatives for the client Understand the basics of Lease Administration and will be a key player in ensuring accuracy and management of client leasing management Ensure accurate reporting and reconciliation of information, and foster critical relationships between various individuals, teams, and our clients Be responsible for the full scope of Lease Administration abstraction services including: Coordination of abstractions from transition team Coordination of abstractions required from regional teams Project assignment and tracking of QC process Client/vendor/landlord relationship management Review CAM and other escalations & real estate tax invoices Review data entry, validation, and management of lease documents Review rent variance analysis and rent payment processing Review Subtenant account management, and billing/collections of third-party tenant rents Management of project abstraction services Continuous monitoring, tracking, and reporting of critical dates to client. Financial analysis and volume trends Partnership with outsource providers Invoice preparation Streamlining current process and driving efficiencies Approach client and key stakeholder interactions with a Customer First Mindset Support, exposure, and leadership of other special projects as assigned by manager Ensure date integrity Set-up and maintain reminders for portfolios. Identify potential conflicts in lease or other high-risk item; provide feedback and suggestions on lease language. Create and conduct audit/year-end reconciliation functions along with tracking savings. Reconcile invoices and resolve billing discrepancies; and identify any potential savings or discrepancies. Review leases relative to pertinent lease information including free rent, prepaid rent, security deposits, etc. Generate and distribute monthly, quarterly and/or annual client reports, ad hoc reports and conduct research related to client requests for information. Establish and maintain relationships with both internal/external clients. Assist in new client set-ups (when needed). Review abstracts prepared by other team members. Review and process the monthly rent files for client. Provide guidance and training to Portfolio Administrators. Review client estoppels and provide comments on issues or errors (if applicable). Assist in additional department related projects as requested. Accountable for delivery of projects against expectations, including on-budget and to outlined/agreed upon specifications Keep on top of tasks and will remain agile, as you'll often need to reorganize your time day to day, to deal with your team's changing necessities and requests. Other duties as assigned. Education & Experience Qualifications: Any Graduation Years of Experience: 5 - 8 Years Visual Lease, Pro Lease, Lease Accelerator and/or Co-Star experience preferred Proficient with Microsoft Office Suite (Word, Excel, Power Point) Certificates and/or Licenses n/a Other Skills & Abilities Excellent written and verbal communication skills. Strong organizational and analytical skills. Ability to provide efficient, timely, reliable and courteous service to customers. Ability to effectively present information. Ability to work independently and within a team to build relationships and interact effectively with business partners and clients. Ability to multi-task, work successfully under pressure, and effectively prioritize and manage time and workload. Understanding of and commitment to client services. Willingness to take on new challenges, responsibilities, and assignments. A desire to work within a diverse, collaborative, and driven professional environment. Physical Requirements Involves work of a general office nature Typically includes extended periods of sitting and/or operation of a computer for up to 8 hours a day and may involve periods of standing, such as operating at a copier/fax/scanner Regularly required to talk, hear, and use hands and fingers to write and type Ability to speak clearly so others can understand you Ability to read and understand information and ideas presented orally and in writing Ability to communicate information and ideas in writing and orally so others will understand Regularly required to utilize vision abilities, allowing reading of printed material, graphics, and computer displays As an MBE with a full inclusion culture, Mohr Partners Inc. is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, or protected veteran status. Requirements: Must have experience with Airport Leases

Full-time Description At Caritas we believe every life deserves LOVE! If you agree, then please consider joining our team!! Caritas Family Solutions is seeking a dependable, detailed oriented Administrative Manager to serve at our Carterville office. This position is perfect for office professionals who are highly organized and value being part of a great team. Most importantly, the work you'll do helps support our frontline workers providing care for traumatized youth! If you're ready to change the world, please apply today!!! At Caritas, we know we're competing with other employers for your services, and we want to win! It is our goal to offer competitive compensation and affordable benefits to all eligible employees. Caritas currently offers the following benefits to full-time employees: · 403 B Retirement Plan (5% Employer Match) · Generous Paid Time Off · Health, Dental and Vision Insurance Coverage · 12 Employer Paid State & Federal Holidays · Telehealth Services · Employer Paid Life Insurance · Health Saving Account · Employer Paid Short- & Long-Term Disability · Tuition Assistance Program · Real Work/Life Balance Hours worked (typical): 40 Remote Work: Allowed (work arrangement can change depending on performance and/or needs of Caritas). Description of Typical Work Schedule: 40 hour workweek; schedule to be discussed with direct supervisor and may change as needs of the department change (Hours set based on necessity of department or office.) PURPOSE: The Administrative Manager is a support position for the foster care program and liaison between the program and HR. This position works closely with hiring managers in the office to ensure successful new hire onboarding and preparation. This position also provides direct program support through oversight/supervision of the administrative liaisons who are responsible for implementing foster care program procedures throughout the agency. ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned. · Ensures filing is being conducted/maintained per DCFS/COA standards. - · Conducts File transfers and storage in accordance with DCFS/COA standards. · Oversees office wide legal screen tracking/completion. · Oversees ACR preparations/Completion. · Provides direct employee support to foster care program-included but not limited to data collection for DCFS, review of foster care files. · Assists APD with employee morale initiatives. · Processes applicants on Paycom and schedules interviews for all positions in the office. · Completes pre-hire paperwork, reference checks, prior employment checks, and communicates with HR for applicant hiring. · Responsible for new staff onboarding process including enrollment in necessary trainings, new hire orientation and first day preparation. · Makes travel arrangements for staff as needed. . · Completes Personal Action Form and job requisitions. · Coordinates with staff for appropriate HR contact when need arrives. · Leads/manages Secret Santa. · Ensures distribution and return of survey's required by agency/COA. · Collects/tracks completion of Employee Evaluations. Requirements QUALIFICATION REQUIREMENTS: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. EDUCATION and/or EXPERIENCE REQUIRED/PREFERRED Degree/Field Required: Associate degree/60 hours of college credit or two years' experience demonstrating successfully operating within an office in fast-paced environment and with multi-departments. (Related fields will be considered.) Degree/Field Preferred: N/A (Related fields will be considered.) Additional Fields of Knowledge Important for the Role: Administration and Management - Knowledge of business and management principles involved in strategic planning, resource allocation, human resources modeling, leadership technique, production methods, and coordination of people and resources. Administrative - Knowledge of administrative and office procedures and systems such as word processing, managing files and records, stenography and transcription, designing forms, and workplace terminology. Personnel and Human Resources - Knowledge of principles and procedures for personnel recruitment, selection, training, compensation and benefits, labor relations and negotiation, and personnel information systems. Sociology and Anthropology - Knowledge of group behavior and dynamics, societal trends and influences, human migrations, ethnicity, cultures, and their history and origins. . Experience Required: Minimum two years' experience of demonstrating successful operating within an office in fast-paced environment and with multi-departments. (For positions that manage staff, the years specified need to be progressive years of management experience. For all positions, the years required can be interchanged with equivalent experience from an advanced degree related to this job and/or with other relevant experience verified by applicant/incumbent). Licenses/Certifications Required: N/A Licenses/Certifications Preferred: N/A SKILLS REQUIRED Manager-specific: N/A Basic: Active Learning - Understand the implications of new information for both current and future problem-solving and decision-making. Active Listening - Give full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times. Critical Thinking - Use logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions, or approaches to problems. Learning Strategies - Select and using training/instructional methods and procedures appropriate for the situation when learning or teaching new things. Mathematics - Use mathematics to solve problems. Monitoring - Monitor/Assess performance of yourself, other individuals, or organizations to make improvements or take corrective action. Reading Comprehension - Understand written sentences and paragraphs in work-related documents. Speaking - Talk to others to convey information effectively. Writing - Communicate effectively in writing as appropriate for the needs of the audience. Language - Able to read and write in English. Social: Coordination - Adjust actions in relation to others' actions. Instructing - Teach others how to do something. Service Orientation - Look for ways to help people. Social Perceptiveness - Be aware of others' reactions and understanding why they react as they do. Problem Solving/Decision-making: Complex Problem Solving - Identify complex problems and review related information to develop and evaluate options and implement solutions. Time pressure planning - Plan and be responsible for regularly meeting strict deadlines. Judgment and Decision Making - Consider the relative costs and benefits of potential actions to choose the most appropriate one ensuring that decisions made have an impact on others, the image/reputation of Caritas, and/or the financial resources. Systems Analysis - Determine how a system should work and how changes in conditions, operations, and the environment will affect outcomes. Systems Evaluation - Identify measures or indicators of system performance and the actions needed to improve or correct performance, relative to the goals of the system. Resource Management: Management of Financial Resources - Determine how money will be spent to get the work done, and accounting for these expenditures. Management of Material Resources - Obtain and see to the appropriate use of equipment, facilities, and materials needed to do certain work. Management of Personnel Resources - Motivate, develop, and direct people as they work, identifying the best people for the job. Personal Time Management - Manage one's own time and the time of others. Direct Report's Time Management - Manage the time of others. Technical: N/A Trauma-informed: Must display a willingness to adopt trauma informed interventions, principles, and practices as well as commitment to ongoing development of their capacity for application of trauma informed care. Realizes the prevalence of trauma among persons served by Caritas and the general population. Recognizes how trauma affects everyone involved-including clients, their families, staff, and community; and impacts behaviors. Responds to trauma by actively implementing the guiding principles of trauma informed care into their daily practice. Resists re-traumatization of persons served and staff providing services, by creating safe, welcoming, and supportive environments. Proficient Computer Skills In: Excel, Outlook, PowerPoint, Word, Database Management Software Expert Computer Skills In: Excel, Outlook, PowerPoint, Word, Database Management Software MENTAL EFFORT/COGNITIVE ABILITIES REQUIRED: Concentration/intensity - Focus on higher order mental functions at average to high intensity when performing the majority of job tasks. Have limited opportunities for breaks. Deductive Reasoning - Apply general rules to specific problems to produce answers that make sense. Fluency of Ideas - Come up with a number of ideas about a topic (the number of ideas is important, not their quality, correctness, or creativity). Inductive Reasoning - Combine pieces of information to form general rules or conclusions (includes finding a relationship among seemingly unrelated events). Information Ordering - Arrange things or actions in a certain order or pattern according to a specific rule or set of rules (e.g., patterns of numbers, letters, words, pictures, mathematical operations). Mathematical Reasoning - Choose the right mathematical methods or formulas to solve a problem. Memory - Remember information such as words, numbers, pictures, and procedures. Performance of job tasks rely on memorization of tasks or sequences of events. Consider amount and type of information. Number Facility - Add, subtract, multiply, or divide quickly and correctly. Oral Comprehension - Listen to and understand information and ideas presented through spoken words and sentences. Oral Expression - Communicate information and ideas in speaking so others will understand. Problem Sensitivity - Tell when something is wrong or is likely to go wrong. It does not involve solving the problem, only recognizing that there is a problem. Selective Attention - Concentrate on a task over a period of time without being distracted. Speed of Closure - Quickly make sense of, combine, and organize information into meaningful patterns. Written Comprehension - Read and understand information and ideas presented in writing. Written Expression - Communicate information and ideas in writing so others will understand. PHYSICAL REQUIREMENTS: Light work. Exert up to 20 pounds of force occasionally, and/or up to 10 pounds of force frequently, and/or a negligible amount of force constantly to move objects. If the use of arm and/or leg controls requires exertion of forces greater than that for sedentary work and the worker sits most of the time, the job is rated for light work. PHYSICAL ACTIVITIES REQUIRED: Reaching - Extend hand(s) and arm(s) in any direction. Fingering/Grasping - Pick, pinch, type or otherwise work, primarily with fingers rather than with the whole hand as in handling. Applying pressure to an object with the fingers and palm. Feeling - Perceive attributes of objects, such as size, shape, temperature or texture by touching with skin, particularly that of fingertips. Standing - Particularly for sustained periods of time. Walking - Move about on foot to accomplish tasks, particularly for long distances or moving from one work site to another. Sitting - Particularly for sustained periods of time. Speech Clarity/Talking - Express or exchange ideas by means of the spoken word. Those activities in which they must convey detailed or important spoken instructions to other workers accurately, loudly, or quickly. Includes the ability to understand the speech of another person. Hearing - Perceive the nature of sounds at normal speaking levels with or without correction. Ability to receive detailed information through oral communication, and to make the discriminations in sound. Repetitive motion - Substantial movements (motions) of the wrists, hands, and/or fingers. Coordination, including eye/hand, hand/feet. VISUAL ACUITY: The worker is required to have close visual acuity to perform an activity such as: analyzing data; transcribing; viewing a computer terminal; extensive reading; visual inspections; inspect machines. WORK CONTEXT/ENVIRONMENT: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. This position is based primarily in an office environment. Other PPE Required: N/A VEHICLE RELATED REQUIREMENTS: Access to reliable transportation to get to/from work: Required. Access to a reliable automobile: Not required Must provide proof of auto liability insurance (and continue to while working in this position): Not required Must possess a valid driver's license: Not required Please Be Advised: Research tells us that some candidates, especially women and people of color, may hesitate to apply unless they meet every listed qualification. If this sounds like you, we still encourage you to apply! We're committed to building a team with diverse skills, experiences, and perspectives-and you might be exactly who we're looking for. Drug Free Workplace: Caritas Family Solutions is dedicated to maintaining a safe, healthy, and productive environment for our clients and employees. As part of this, a strict drug-free workplace policy is maintained. Salary Description $48,000.00 Annual Salary

*Perks and Benefits* Earn up to 1% wage increase every quarter 401K Retirement Plan with Safe Harbor matching contribution Length of Service Bonus Program of up to $5,000 Employee Referral Bonus of up to $1,000 Access to earned wages prior to payday Generous PTO Plan Career Development An employee engaged scheduling system Affordable Medical, Dental, Vision, Supplemental Benefits Sinceri Senior Living Discount Marketplace Walking Spree rewards for healthy habits Oh, and did we mention an amazing Team Environment? *Some benefits may vary depending on position and employment status Purpose: Responsible for coordinating and managing office functions and providing assistance to the Administrator daily. Provides assistance to other department heads and staff as needed. Assists with answering phones and assisting residents, family members and potential clients with clerical duties as needed. Minimum Eligibility Requirements: Working knowledge of computers including Excel, Word, and MS Office is required. A desire and willingness to learn new systems. Two years bookkeeping experience, including, but not limited to, accounts receivable, accounts payable, and payroll functions is preferred. Two year degree in Business or Accounting preferred. Must possess effective verbal/written communication skills, solid mathematical skills, strong organizational skills, and be detail oriented. Ability to represent the facility in a positive and professional manner. Must be able to work effectively in an individual or team setting. Must be able to perform duties and responsibilities (Essential Job Functions) with or without reasonable accommodation. Essential Functions: Accounts Receivable Post resident payments, record on cash log, and ensure timely and accurate input. As well as make timely bank deposits. Collections Collect in a timely manner private, Medicaid, and other balances owed to the company by residents. Develop and implement collection plans, as needed, to deal with collection issues that cannot be Resident Information Collect new resident information as well as all resident changes. Account for Move-In, Move-Out and Transfers. Collect, compute, and enter arrears charges. Send out resident billings. Enter rate changes and verify accuracy of all charges on resident's account. Accounts Payable Receive invoices and ensure accuracy of invoice and goods purchased. Code invoices and obtain proper authorization. Maintain orderly A/P files according to the bookkeeping manual. Payroll Process new hire information, terminations, and changes. Compute hours from time and attendance device, audit information, and enter into payroll input sheet. Petty Cash Maintenance Distribute funds as needed, obtain receipts, count funds, and prepare weekly petty cash reconciliations. Other Organize and maintain all employee files, employment documentation binders and resident financial file in accordance to state and company policies and standards. Answering the phones and referring to the appropriate department or person. Communicate effectively between departments for special events, vendors, guest meals, visitors, outside providers, and inquiries. Follow Marketing guidelines for phone inquiries. All other duties as assigned by Administrator #LI-CM1

The Business Office Manager reports to the CFO and is responsible for financial data integrity and quality assurance. The goal of this position is to ensure high quality service for accuracy of information. Clinical / Technical Skills (40% of performance review) Daily Census Reconciliation: Running reports, balancing census and resolving error/variances to completion Outpatient charge entry-understanding contractual setup or relevant charge data, ensuring all outpatient charges fall within insurance guidelines/requirements and enter them into WellSky Monitors physician charges and resolve discrepancies timely Ensures patients that are underinsured and unfunded are connected to available resources and/or verify financial status, if meets SUN charity guidelines request and post charity adjustments post discharge Ensure single case agreements on OON payors have been initiated/completed and enter payment rate in WellSky to ensure claim drops appropriately. Ensures patients are properly admitted to the correct type of room; communicates inaccuracies to CFO, Intake and UM Verifies patients that are denied have been identified on the denial log. Update expected denied days and expected denied dollars Prepares denial log for AR meeting and EOM, works closely with UM to ensure data is accurate Audit/completes upfront collection log for usage, accuracy, and collection efforts weekly with additional review/completion by month end Audit admissions and communicates findings pertaining to insurance verification, financial counseling, and demographic accuracy Processes incoming mail in a timely manner according to established procedures Processes Business Office email timely and efficiently. Offers guidance to employees related to Point-of-Service collective activity Effectively utilizes and understands the departmental computer system to realize its optimal potential and to be able to evaluate and answer staff member questions regarding the mechanics of the system. Responsible for ensuring Efts are set up and depositing to the correct bank account. Responsible that check deposits are scanned to the bank timely and set up EFTs for all manual checks. Monitors insurance table in WellSky and request new Iplans, if appropriate Resolve/refund AR credit balances AR Analysis and report findings to the CFO Responsible to prepare end of month reports for CFO Performs other duties as assigned Safety (15% of performance review) Strives to create a safe, healing environment for patients and family members Follows all safety rules while on the job. Reports near misses, as well as errors and accidents promptly. Corrects minor safety hazards. Communicates with peers and management regarding any hazards identified in the workplace. Attends all required safety programs and understands responsibilities related to general, department, and job specific safety. Participates in quality projects, as assigned, and supports quality initiatives. Teamwork (15% of performance review) Works well with others in a spirit of teamwork and cooperation. Responds willingly to colleagues and serves as an active part of the hospital team. Builds collaborative relationships with patients, families, staff, and physicians. The ability to retrieve, communicate, and present data and information both verbally and in writing as required Demonstrates listening skills and the ability to express or exchange ideas by means of the spoken and written word. Demonstrates adequate skills in all forms of communication. Integrity (15% of performance review) Strives to always do the right thing for the patient, coworkers, and the hospital Adheres to established standards, policies, procedures, protocols, and laws. Applies the Mission and Values of SUN Behavioral Health to personal practice and commits to service excellence. Supports and demonstrates fiscal responsibility through supply usage, ordering of supplies, and conservation of facility resources. Completes required trainings within defined time periods, as established by job description, policies, or hospital leadership Exemplifies professionalism through good attendance and positive attitude, at all times. Compassion (15% of performance review) Demonstrates accountability for ensuring the highest quality patient care for patients. Willingness to be accepting of those in need, and to extend a helping hand Desire to go above and beyond for others Understanding and accepting of cultural diversity and differences Qualifications Education Required: High school diploma or GED. Basic medical terminology. Maintains education and development appropriate for position May substitute education for experience Experience Required: Five (5) or more years of previous hospital experience in the business office/front end functions. Knowledge of insurance payor rules and regulations. Preferred: Experience with HIPPA regulated environment, processing ICD-10 CPT/HCPCs, EOBs, third party payers, Medicare, managed care and private pay. Understanding of behavioral health treatment modalities. Working experience in Wellsky system a plus May substitute experience for education

Your experience matters At Columbus Springs-Dublin, we are committed to empowering and supporting a diverse and determined workforce who can drive quality, scalability, and significant impact across our hospitals and communities. In your role, you'll support those that are in our facilities who are interfacing and providing care to our patients and community members. We believe that our collective efforts will shape a healthier future for the communities we serve. What we offer Fundamental to providing great care is supporting and rewarding our team. In addition to your base compensation, this position also offers: Comprehensive medical, dental, and vision plans, plus flexible-spending and health- savings accounts Competitive paid time off and extended illness bank package for full-time employees Income-protection programs, such as life, accident, critical-injury insurance, short- and long-term disability, and identity theft coverage Tuition reimbursement, loan assistance, and 401(k) matching Employee assistance program including mental, physical, and financial wellness Professional development and growth opportunities How you'll contribute Manages the daily operations of the assigned department or function to ensure alignment with departmental and organizational objectives. Qualifications and requirements Bachelor's Degree in related field required Applicable work experience may be used in lieu of education Essential Functions: Assists with developing specific departmental goals, standards, and objectives which directly support the strategic plan and vision of the organization. Manages staff relations including performance management, staff satisfaction, and conflict management. Performs and oversees scheduling, staff development, recruitment, payroll, and student engagements. Monitors departmental budgets, regulatory compliance, departmental contracts, and vendor relations. Determines and justifies needs for systems/equipment/supplies purchases, monitors usage, and oversees proper working order and/or stock supplies. Creates and fosters an environment that encourages professional growth. Position serves both internal co-workers and external customers, clients, patients, contractors, and vendors. Minimum overnight travel (up to 10%) by land and/or air. About Us Columbus Springs - Dublin is a 72 bed hospital located in Dublin, OH, and is part of Lifepoint Health, a diversified healthcare delivery network committed to making communities healthier with acute care, rehabilitation, and behavioral health facilities from coast to coast. From your first day to your next career milestone-your experience matters EEOC Statement Columbus Springs - Dublin is committed to providing Equal Employment Opportunities for all applicants and employees and complies with all applicable laws prohibiting discrimination against any employee or applicant for employment because of color, race, sex, age, religion, national origin, disability, genetic information, gender identity, sexual orientation, veterans' status or any other basis protected by applicable federal, state or local law.

Job Description Business Office Manager Facility: Arbors at Delaware We invite you to apply and be part of a team that truly values your contribution. We offer competitive wages and are committed to fostering a workplace where growth, teamwork, and patient-centered care are at the forefront. At the end of each day, knowing that you've made a meaningful impact in the lives of our residents will be your greatest reward. Why Choose Arbors? One of Ohio's Largest Providers of long-term care skilled nursing and short-term rehabilitation services. Employee Focus: We foster a positive culture where employees feel valued, trusted, and have opportunities for growth. Employee Recognition: Regular acknowledgement and celebration of individual and team achievements. Career Development: Opportunities for learning, training, and advancement to help you grow professionally. Key Benefit Package Options? Medical Benefits: Affordable medical insurance options through Anthem Blue Cross Blue Shield. Additional Healthcare Benefits: Dental, vision, and prescription drug insurance options via leading insurance providers. Flexible Pay Options: Get paid daily, weekly, or bi-weekly through UKG Wallet. Benefits Concierge: Internal company assistance in understanding and utilizing your benefit options. Pet Insurance: Three options available Education Assistance: Tuition reimbursement and student loan repayment options. Retirement Savings with 401K. HSA and FSA options Unlimited Referral Bonuses. Start a rewarding and stable career with Arbors today! Summary:The Business Office Manager (BOM) is responsible for managing all functions of the business office, including the Medicaid Application process, billing, collections, resident trust, and collaboration with our Centralized Billing Office.Education/Experience: High School Diploma and Must possess a minimum of one (1) year experience in a Skilled Nursing Facility business office setting with specific billing/collecting and patient trust accounting experience. Prior supervisor experience in a business office setting preferred. Job Functions: Supervises the Business Office staff, including the Receptionist, the Assistant BOM (if applicable) and any other staff in the Nursing center business office. This position works closely with the Administrator, Central Billing Office, Regional Business Office Manager and Regional Director of Operations. Responsible for the supervision, hiring and training of the business office staff. Responsible for all aspects of the resident trust accounting system, including security of patient funds. Oversees the patient billing system to ensure accuracy of census, patient account billing information, including coordination with other departments as necessary. Responsible for all patient related accounts receivable balances including Medicare, Medicaid, Insurance, Private and Other Payers to ensure timely billing and collections. Responsible for ensuring collections of balances due from residents while in the facility. Manages the Medicaid pending application and conversion process to ensure timely resolution. Responsible for month-end closing of billing system in accordance with company policy and timelines. Ensures patient bills and collection letters are processed accurately and timely. Communicates with Central Billing Office with additional billing information to clear claim edits and rejections. Coordinate responses to various audit requests. All other duties as assigned. Knowledge/Skills/Abilities: Point Click Care (PCC) billing system experience preferred. National Data Care Resident Funds Management System (RFMS) experience preferred. Experience using Excel, Power point, and Word. Ability to read, analyze and interpret complex documents. Ability to respond effectively to sensitive inquiries and complaints.

The Business Office Manager is responsible for overseeing and managing the administrative, financial, and clerical functions of the business office in a healthcare, long-term care, or assisted living facility. This includes managing billing, accounts payable/receivable, payroll, and financial reporting. The Business Office Manager ensures efficient office operations, works closely with residents, families, and staff to address financial matters, and ensures compliance with regulatory and organizational policies. This role requires strong leadership, financial acumen, and excellent organizational skills. Key Responsibilities: Financial Management: Oversee the facility's billing and collection processes, ensuring accurate and timely invoicing for services provided to residents. Manage accounts receivable and payable, processing payments and ensuring accurate financial records. Prepare and submit financial reports, including monthly statements, budgets, and forecasts, for management review. Ensure compliance with financial policies, regulations, and standards, maintaining accurate and up-to-date financial records. Collaborate with department heads and facility leadership on budget management and cost control measures. Resident Billing and Accounts: Supervise the preparation and distribution of resident billing statements, addressing any billing discrepancies or concerns. Work with residents, families, and responsible parties to resolve billing inquiries, establish payment plans, and explain financial options. Ensure timely filing of insurance claims and follow up on pending or denied claims with insurance providers. Monitor and track resident account balances, payments, and collections, ensuring accurate records and timely collections. Payroll and Employee Benefits: Oversee the payroll process, ensuring accurate and timely payroll for all employees, including benefits administration and deductions. Maintain payroll records and ensure compliance with labor laws, tax regulations, and company policies. Coordinate with HR to ensure proper administration of employee benefits, including health insurance and retirement plans. Office Management: Supervise and manage office staff, including hiring, training, and evaluating the performance of administrative personnel. Oversee the organization and maintenance of resident files, financial records, and other essential documents. Ensure the business office operates efficiently, maintaining a professional, organized, and well-functioning environment. Order and manage office supplies and equipment to support smooth office operations. Regulatory Compliance: Ensure compliance with all federal, state, and local regulations related to financial operations, billing, and insurance claims. Prepare for and participate in audits, inspections, and surveys conducted by regulatory agencies. Maintain accurate and secure resident financial records, ensuring that all documentation meets regulatory requirements. Customer Service: Serve as a point of contact for residents and families regarding financial matters, providing clear explanations of billing and payment processes. Respond to inquiries and concerns from residents, families, and staff with professionalism and empathy. Collaborate with the nursing and administrative teams to address resident needs and ensure financial processes support high-quality care. Qualifications Education: Bachelor's degree in Business Administration, Accounting, Healthcare Administration, or a related field is preferred. Experience: Minimum of 3-5 years of experience in business office management, preferably in healthcare, long-term care, or assisted living. Experience in financial management, billing, and accounts payable/receivable is required. Skills: Strong financial management, budgeting, and reporting skills. Proficiency in accounting software, billing systems, and office management tools (e.g., Microsoft Office). Excellent communication and interpersonal skills, with the ability to handle sensitive financial matters discreetly. Strong leadership and team management abilities. Knowledge of healthcare regulations and insurance billing processes (Medicare, Medicaid, and private insurance). Strong problem-solving skills and attention to detail. #LIONSTONE123 People-Centered Rewards: Health benefits including Medical, Dental & Vision 401k with company match Early Pay via Tapcheck! Employee Perks & Discount program PTO + Company Holidays + Floating Holidays Referral Bonus Program Mentorship Programs Internal/Upskilling Growth Opportunities Continued Education Loan Repayment Program powered by Clasp