Administrative services manager resume examples from 2026

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Updated March 26, 2025

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Administrative services manager resume

Frank Mason

(440) 555-4856 | fmason@example.com

Middletown, NJ | 92488 N. Elm Ave. - 71468

Work experience

2020 - Present
Administrative Services Manager, AT&T - Middletown, NJ
- Arranged for travel all department employees Maintained organization charts using Microsoft Powerpoint and Visio Coded and prepared departmental invoices using Apptricity.
- Provide technical and administrative support for subordinates responsible for all clerical and administrative functions associated with construction and engineering work forces.
2018 - 2020
Executive Assistant To President, IBM - New York, NY
- Scheduled meetings and setup conference calls both local and international.
- Prepare invoices, reports, memos, letters, using word processing, spreadsheet, database.
- Organized direct report team meetings.
- Summarize CEO's meetings and conference calls
2017 - 2018
Administrative Assistant, Carnegie Mellon University - Pittsburgh, PA
- Supported Senior Leadership with travel arrangements, scheduling meetings, policy compliance and legal documents.
- Received and efficiently distributed payroll, ensuring employees received checks on time.
- Coordinated meeting logistics including travel arrangements, room reservations, technology, and food services.
- Take all service calls and dispatch technician to location, data entry.
- Assisted in the development and maintenance of department procedures and workflow structure.
2014 - 2017
Service Officer, The PNC Financial Services Group - Pittsburgh, PA
- Enhanced customer loyalty while remaining efficient in communication.
- Supervised and mentored a team of 5 consultants through role-playing scenarios and constant customer service training.
- Provided training and leadership on specialized computer systems for coworkers.

Skills

Personal Computers
Powerpoint
Office Procedures
High Volume
Project Management
Administrative Functions
Financial Statements
Medical Records
Data Entry
Special Projects

Education

Some College Courses, Criminal Justice (2009 - 2009)
Ashford University
San Diego,

Administrative services manager resume

Gregory Taylor

(390) 555-4284 | gtaylor@example.com

Chicago, IL | 64108 S. Main Ln. - 62036

Work experience

2020 - Present
Administrative Services Manager, ServiceMaster - Chicago, IL
- Developed and distributed Methods and Procedures handbook for Telecom support department, after less than (5) months of employment.
- Utilized CaseWare software to import trial balances from QuickBooks and Excel programs.
- Supervised the administrative functions of CARE's main office and 19 regional offices.
2016 - 2020
Senior Executive Assistant, PricewaterhouseCoopers - Chicago, IL
- Managed Partners'complex meeting calendar and scheduling of conference calls.
- Supported talent acquisition efforts and worked collaboratively with partner in human resources.
- Maintain the VP appointment calendar, scheduling meetings on his/her behalf.
- Create and edit PowerPoint presentations and Excel files.
- Performed administrative tasks such as filing, developing spreadsheets, faxing reports, and scanning documents for inter departmental use.
2015 - 2016
Project Coordinator, Wells Fargo - Des Moines, IA
- Schedule project meetings and distribute meeting minutes to all project team members.
- Lead role in the completion of the $10.4MM Wells Fargo, Windows 7 desktop refresh project.
- Work under general supervision following established procedures.
- Developed and produced communication and training materials to retail branch staff regarding changes in policy, procedures and technology.
- Created WBS for all new projects supporting infrastructure improvements, tech refresh, new functional releases, and end user roll-outs.
2005 - 2015
Service Administrator, Microsoft - New York, NY
- Created new operational procedures to reduce redundancy, confusion, and inefficiency of administrative staff.
- Partnered with administrative community, HR, recruiting and finance to foster smooth business operations.
- Represented the Windows Division - Program Management team in planning the 2010 Windows Holiday Party.
- Collaborated with technology department to implement functional enhancements on applications.
- Updated SharePoint Site with individual sites for each FY s Mentoring Ring.

Skills

Administrative Services
Support Services
Administrative Functions
Scheduling Meetings
Procedures
CMC
Project Requirements
Staff Members
Project Timelines
Project Management

Education

Bachelor's Degree, Marketing (1996 - 1999)
Pennsylvania State University
Main,

Administrative services manager resume

Joe Berry

(640) 555-0990 | jberry@example.com

Boulder, CO | 31794 N. Maple Ln. - 11886

Work experience

2011 - Present
Administrative Services Manager, Lowe's - Boulder, CO
- Developed processes and best practices that enhanced Internet sales, Special Order sales, and Installed Sales performance.
- Conducted Audits to ensure accuracy in program specific areas.
- Review monthly financial statements for accuracy, and make any corrections necessary.
- Worked with and managed store financial statements, to maximize margin and profits.
- Handled all aspects of Human Resources including hiring, firing, all paperwork, orientation, and training of new hires.
2006 - 2011
Facilities Administrator, IBM - Boulder, CO
- Managed DNS records for *.ibm.com, supporting global Internet flow.
- Red Hat Linux , Active directory Created, deleted and modified user accounts in UNIX, Linux and Windows Platforms.
- Installed and configured TWS and TDWC 8.5.1 on Linux, Windows 2003, Windows
- Upgrade and maintain current backup applications (Net Backup, Backup Exec)
- Team web site administrator, administering IIS on Windows NT 4.0.
1996 - 2006
Facilities Coordinator, The Hartford - Minneapolis, MN
- Create and maintain preventative maintenance schedules and procedures for multiple locations.
- Develop and implement facility management plans and procedures for normal and emergency facility operations.
- Maintain critical equipment on site: oversee various vendors for preventive maintenance, generator, sprinkler system, and HVAC units.
- Monitored compliance with all company and department policies and procedures.
1995 - 1996
Facilities Assistant, State of Minnesota - Minneapolis, MN
- Develop and maintain positive working relationships with landlord and/or property management and external service vendors.

Skills

Bank Deposits
Incident Reports
Customer Service
Functional Areas
Healthcare
Maintenance Issues
Regulatory Agencies
Facility
Procedures
Facilities Department

Education

Bachelor's Degree, Nursing (1992 - 1995)
Walden University
Minneapolis,

Administrative services manager resume

Elizabeth Daniels

(420) 555-0771 | edaniels@example.com

Milwaukee, WI | 40053 N. Second Ave. - 27099

Work experience

2018 - Present
Administrative Services Manager, Wells Fargo - Milwaukee, WI
- Selected Contributions: Managing and foster full staff development including coaching/counseling and performance management.
- Review & analyze internal processes to make sure they are in line with SBA Standard Operating Procedures.
- Trained personnel in various office procedures.
- Prepared and submitted financial statements to granting agencies and reconciled grant budgets.
2016 - 2018
Facilities Administrator, The Bank of New York Mellon - Everett, MA
- Processed loan review in Win CMS, Promerrit, Webdmes and MBTrust.
- Oversee monitoring and control of computerized systems (HVAC, electrical etc).
- Identified and implemented procedures that improved efficiencies of assigned tasks by increasing organization and faster work times.
2015 - 2016
Staff Nurse, The Cross Country Group - Boca Raton, FL
- Assist RN and MD with plan of care.
- Provided patient care and treatments, such as dressed wounds, treated bedsores, gave enemas and performed catheterizations.
- Contributed to multidisciplinary patient care rounds and provided patient/family education regarding clinical research protocols.
- Assessed quality of patient care.
2005 - 2015
Registrar, Conifer Health Solutions - Boca Raton, FL
- Reviewed medical records for accuracy and completion.
- Obtained insurance authorizations for Hospital services.
- General clerical support functions PRN Assist in supervision of all Patient Access employees.
- Interpret and apply hospital philosophy, policy and procedures applicable to all patient care areas.
- Reviewed medical records for completeness and filed records in alphabetic and numeric order.

Skills

Health Care
RN
Acute Care
Paperwork Flow
Administrative Functions
Procedures
Communication
Sharepoint
Patient Care
Internet

Education

Master's Degree, Business (2004 - 2005)
Strayer University
Washington,
Bachelor's Degree, Finance (2001 - 2004)
University of Maryland - College Park
College Park,

Administrative services manager resume

Grace Powell

(280) 555-7239 | gpowell@example.com

Milwaukee, WI | 64383 S. Evergreen St. - 17945

Work experience

2018 - Present
Administrative Services Manager, Wells Fargo - Milwaukee, WI
- Oversee all front-office operations and provide impeccable customer service.
- Provide executive level administrative support including calendar management, travel, and expense reimbursement.
- Assisted managers with hiring procedures, screening of candidates, coordinating interviews.
2012 - 2018
Parts Manager, AutoZone - Madison, WI
- Assist customers in the selection and procurement of automotive parts and merchandise.
- Offer friendly advice while offering exceptional customer service.
- Opened the store doing opening paperwork and setting up pos cash tills.
- Executed day to day store management procedures.
- Participated in monthly meetings and annual training CRM concepts,Supporting Customer service agents.
2009 - 2012
Warehouse Supervisor, The Tile Shop - Madison, WI
- Inventory control Load and unload trucks Shipping and receiving Processed all warehouse functions Stage customer orders Operate Fork Lift
- Helped to order the raw materials needed to meet the demands of the products on the production schedule.
- Receive and ship out orders in the warehouse using an RF scanner.
- Pull and pack orders using a rf gun.
2007 - 2009
Facilities Coordinator, Telephone and Data Systems - Madison, WI
- Established and implemented departmental procedures for work scheduling and funding request submission and approval.
- Provide structured oversight of Supply Chain competitive bidding process for construction services, materials procurement and fabrication.

Skills

Office Furniture
Business Development
Dealership
ADP
Regulatory Agencies
CPR
Administrative Services
Sales Goals
Human Resources
Osha

Education

Certificate, History (2001 - 2002)
University of Wisconsin Colleges
Madison,

How to write an administrative services manager resume

Craft a resume summary statement

A resume summary is your opening statement that highlights your strongest skills and top accomplishments. It is your chance to quickly let recruiters know who you are professionally - and why they should hire you for the administrative services manager role.

Step 1: Mention your current job title or the role you're pursuing.

Step 2: Include your years of experience in administrative services manager-related roles. Consider adding relevant company and industry experience as relevant to the job listing.

Step 3: Highlight your greatest accomplishments. Here is your chance to make sure your biggest wins aren't buried in your resume.

Step 4: Again, keep it short. Your goal is to summarize your experience and highlight your accomplishments, not write a paragraph.

These tips will help you demonstrate why you are the perfect fit for the administrative services manager position.

Please upload your resume so Zippia’s job hunt AI can draft a summary statement for you.

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List the right project manager skills

Your Skills section is an easy way to let recruiters know you have the skills to do the job. Just as importantly, it can help your resume not get filtered out by hiring software. Here is how to make the most of your skills section and make sure you have the right keywords:

You often need to include the exact keywords from the job description in your resume. Look at the job listing and consider which of the listed skills you have experience with, along with related skills.
Include as many relevant hard skills and soft skills as possible from the listing.
Use the most up to date and accurate terms. Don't forget to be specific.

These five steps should give you a strong elevator pitch and land you some administrative services manager interviews.

Here are example skills to include in your “Area of Expertise” on an administrative services manager resume:

Human Resources
Payroll
Provides Administrative Support
Administrative Services
Project Management
Patients
Customer Service
Financial Reports
Professional Development
PowerPoint

Office Equipment
Administrative Functions
Performance Evaluations
Office Management
Administrative Assistants
Administrative Operations
Word Processing
Performance Reviews
Disciplinary Actions
Facilities Management

Direct Reports
Real Estate
Background Checks
Risk Management
Travel Arrangements
Warranty Claims
Expense Reports
Office Operations
Budget Preparation
Grants Management

Zippia’s AI can customize your resume for you.

Upload a resume

(File formats: .pdf, .doc, .docx)

How to structure your work experience

A work experience section is a vital part of your resume because it shows you have the experience to succeed in your next job.

Put your most recent experience first. Prospective employers care about your most recent accomplishments the most.
Put the job title, company name, city, and state on the left. Align dates in month and year format on the right-hand side.
Include only recent, relevant jobs. This means if you're a fairly experienced worker, you might need to leave off that first internship or other positions in favor of highlighting more pertinent positions.

How to write administrative services manager experience bullet points

Effective job bullet points do more than just describe your job duties. Instead, they should be specific and measurable accomplishments. Here are some strategies to mastering job bullet points:

Use strong action verbs like Led, Built, or Optimized.
Follow up with numbers when possible to support your results. How much did performance improve? How much revenue did you drive?
Wrap it up by explaining the actions you took to achieve the result and how you made an impact.

Here are great bullet points from administrative services manager resumes:

Work history example #1

Executive Assistant

Campbell Soup

Provided extensive executive administrative support to Senior VP, Law & Government Affairs / General Counsel.
Enabled productive and successful monthly board meetings by creating Board of Director's communications, preparing presentations and coordinating meeting logistics.
Provided extensive assistance handling highly confidential employment matters, and research for counsel.
Created PowerPoint, Excel documents, and Visio charts for Team Leaders and Engineers.
Created and managed several company SharePoint sites.

Work history example #2

Administrative Services Manager

Wells Fargo

Increased productivity through effective PowerPoint presentations, and assured proposals and contracts were accurate for internal clients.
Composed complex and confidential correspondence; balanced general ledger lines and expense accounts.
Prepared documentation with proper coding according to the accounting procedures and policies.
Created and assembled pitch books for prospect and client visits using Word, PowerPoint, and PitchPro.
Created PowerPoint and Publisher safety training presentations for safety consultants.

Work history example #3

Department Administrator

Wells Fargo

Provided all administrative support to Vice President, Senior and Regulatory Counsels.
Counseled individuals and small businesses in financial literacy, issues and corporate compliance
Worked with Orchestration to automate New Hire process to create AD account, Email Account and other application access.
Handled PC support for business unit including troubleshooting hardware and software issues.
Experienced in Performance Tuning, Query Optimization, using Performance Monitor, SQL Profiler and other related monitoring and troubleshooting tools.

Work history example #4

Facilities Coordinator

Spirit Airlines

Developed annual capacity assessments and measured against short and long term growth forecasts to predict and recommend facility improvements and expansions.
Documented and analyzed all maintenance related activity via the Computerized Maintenance Management System (CMMS).
Collaborated with building management to ensure code compliance with all OSHA, federal, state, and local regulations.
Prepared and provided oversight of multiple property lease agreements for company facilities.
Streamlined eligibility communication process, using merge feature to personalize letters which eliminated extra information and confusion.

Zippia’s AI can customize your resume for you.

Upload a resume

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Add an education section to your resume

Here is the best way to format your education section:

Display your highest degree first.
If you graduated over 5 years ago, put this section at the bottom of your resume. If you lack relevant work experience, the education section should go to the top.
If you have a bachelor's or master's degree, do not list your high school education.
If your graduation year is more than 15-20 years ago, it's better not to include dates in this section.

Here are some examples of good education entries for resumes:

Some College Courses in criminal justice

Ashford University, San Diego, CA

2009 - 2009

Bachelor's Degree in marketing

Pennsylvania State University, Main, PA

1996 - 1999

Highlight your administrative services manager certifications on your resume

If you have any additional certifications or education-like achievements, add them to the education section.

Start simple. Include the full name of the certification. It's also good to mention the organization that issued the certification. Next, specify when you obtained the certification.

If you have any of these certifications, be sure to include them on your administrative services manager resume:

Certified Professional - Human Resource (IPMA-CP)
Certified Manager Certification (CM)
Society for Human Resource Management Certified Professional (SHRM-CP)

Updated March 26, 2025

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