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Administrative services manager skills for your resume and career

Updated January 8, 2025

6 min read

Administrative services manager example skills

Below we've compiled a list of the most critical administrative services manager skills. We ranked the top skills for administrative services managers based on the percentage of resumes they appeared on. For example, 9.3% of administrative services manager resumes contained human resources as a skill. Continue reading to find out what skills an administrative services manager needs to be successful in the workplace.

15 administrative services manager skills for your resume and career

1. Human Resources

Human resources is a set of people in a business or a corporation that are designated to locate, interview, and recruit new employees into the company. They are also responsible to maintain the integrity of the employees and help them sort their problems out. They try to introduce and manage employee-benefit programs.

Here's how administrative services managers use human resources:

Perform senior level Executive Assistant and Human Resources Coordinator responsibilities for the Tampa Division President.
Collaborated on Organizational, Operational and Human Resources policy development, interpretation and implementation.

2. Payroll

Payroll is the sum of all the compensation that an organization has to pay to employees at a specified time. Payroll is managed by the finance or HR department while small business owners may handle it themselves. Payroll isn't fixed as it varies every month due to sick leaves, overtime, etc.

Here's how administrative services managers use payroll:

Processed weekly payroll, administered Accounts Payable, and assisted bookkeeper with daily operational and account reconciliations.
Updated Community Sales Managers compensation agreements and generated monthly Sales Commissions and Employee Bonus templates for Payroll.

3. Provides Administrative Support

Here's how administrative services managers use provides administrative support:

Manage Executive member of management schedule and provides administrative support to alternate management as well as clients.

4. Administrative Services

Here's how administrative services managers use administrative services:

Provided varying administrative services for the largest technology business incubator and accelerator in Texas serving emerging technology companies.
Managed office automation technology systems, corporate records retention/data archival program and administrative services budget.

5. Project Management

Here's how administrative services managers use project management:

Process improvement and optimization advanced analysis and presentation skills, business plan development and project management.
Project Administrator: Provides project management/administrative support and coordination for programs to include expenditure reports.

6. Patients

Here's how administrative services managers use patients:

Managed negotiations/disputes with insurance adjusters, attorneys and patients regarding medical accounts in order to maintain a zero accounts receivable balance.
Led effort to establish up front collections for patients having surgery leading to increased revenues and decreased days in accounts receivable.

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7. Customer Service

Customer service is the process of offering assistance to all the current and potential customers -- answering questions, fixing problems, and providing excellent service. The main goal of customer service is to build a strong relationship with the customers so that they keep coming back for more business.

Here's how administrative services managers use customer service:

Investigate and resolve customer service issues regarding administrative/business aspects of police department for both civilians and representatives of other agencies.
Developed processes and forms for increased efficiency in job assignments to maximize billing potentials and increase customer service.

8. Financial Reports

Here's how administrative services managers use financial reports:

Processed and maintained confidential, time sensitive financial reports for General Manager.
Generated complex financial reports to ensure accuracy of budget and forecasting.

9. Professional Development

Professional development means to have the essential training certification or education with the purpose of earning and having a successful career. Every job requires a different set of skills. However, new skills may be needed in the future. Professional development, in this regard, helps people to develop and polish the skills and become efficient workers.

Here's how administrative services managers use professional development:

Establish and maintain program which facilitate orientation, training, education and professional development.
Trained and motivated Agency staff, with professional development programs.

10. PowerPoint

Here's how administrative services managers use powerpoint:

Created PowerPoint presentations for division meetings.
Position also requires proficiency in Microsoft Word, Excel, PowerPoint, Publisher, SalesForce.com, MailNet Express, and Outlook.

11. Office Equipment

Here's how administrative services managers use office equipment:

Maintain inventory control system; evaluate reorder levels and purchase office supplies/office equipment and capital purchases.
Manage confidential and sensitive information and maintain all department project codes for office equipment.

12. Administrative Functions

Administrative Functions all revolve around planning and managing business operations. Administrators engage in the planning and execution of different business objectives, implementing workplace policies, and organizing resources efficiently. Every action that is a step towards the business's goals is covered by Administrative Functions.

Here's how administrative services managers use administrative functions:

Promoted to turn around struggling physician clinic and manage/supervise the operational and administrative functions, activities, and projects.
Supervised an array of administrative functions, including operations, facility, and human resource management.

13. Performance Evaluations

Performance evaluation is a formal and productive process to measure an employee's work and results based on their job responsibilities over a defined period of time and to properly measure an employee's contribution to the workforce and employers and achieve a high level of quality and quantity of work produced. The evaluation also helps employees provide information about deficiencies in job performance and the company's expectations for the future.

Here's how administrative services managers use performance evaluations:

Develop forms and procedures for performance evaluations, improvement and development and performance milestone worksheets.
Provided feedback on quality their work and supervised supervisor performance evaluations.

14. Office Management

Here's how administrative services managers use office management:

Complete purchasing, time keeping, and other office management functions.
Key responsibilities included executive coordinator to President and CEO, office management, administered and implemented all HR initiatives.

15. Administrative Assistants

Here's how administrative services managers use administrative assistants:

Manage medical staff/administrative assistants, including executing various personnel actions such as hiring, performance appraisal, promotions and disciplinary actions.
Trained and managed administrative teams included Front Desk receptionists, Executive and Administrative assistants and copy room technicians.

5 Administrative Services Manager resume examples

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List of administrative services manager skills to add to your resume

The most important skills for an administrative services manager resume and required skills for an administrative services manager to have include:

Human Resources
Payroll
Provides Administrative Support
Administrative Services
Project Management
Patients
Customer Service
Financial Reports
Professional Development
PowerPoint
Office Equipment
Administrative Functions
Performance Evaluations
Office Management
Administrative Assistants
Administrative Operations

Word Processing
Performance Reviews
Disciplinary Actions
Facilities Management
Direct Reports
Real Estate
Background Checks
Risk Management
Travel Arrangements
Warranty Claims
Expense Reports
Office Operations
Budget Preparation
Grants Management
Medicaid
Inventory Control

Medicare
Financial Statements
Service Contracts
Space Planning
Policy Changes
Contract Negotiations
RFP
A/R
Strategic Sourcing
Administrative Policies
Vendor Contracts
ADP
Process Improvement
FMLA

Updated January 8, 2025

Zippia Team

Editorial Staff

The Zippia Research Team has spent countless hours reviewing resumes, job postings, and government data to determine what goes into getting a job in each phase of life. Professional writers and data scientists comprise the Zippia Research Team.

Updated January 8, 2025

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