Research Summary. We analyzed 515 administrative staff resumes to determine which ones land the most jobs. Below you'll find examples of resumes that can help you get an interview (and a job offer) from companies like Ernst & Young and Us Army Reserves. Here are the key facts about administrative staff resumes to help you get the job:

  • The average administrative staff resume is 428 words long
  • The average administrative staff resume is 1.0 pages long based on 450 words per page.
  • Telephone calls is the most common skill found on an administrative staff resume. It appears on 19.1% of resumes.
After learning about how to write a professional administrative staff resume, you can make sure your resume checks all the boxes with our resume builder.


Administrative Staff Resume Example

Choose From 10+ Customizable Administrative Staff Resume templates

Zippia allows you to choose from different easy-to-use Administrative Staff templates, and provides you with expert advice. Using the templates, you can rest assured that the structure and format of your Administrative Staff resume is top notch. Choose a template with the colors, fonts & text sizes that are appropriate for your industry.

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What Should Be Included In An Administrative Staff Resume


1. Add Contact Information To Your Administrative Staff Resume

Your name should be the biggest text on the page and be at or near the top of the document.

Your address doesn't need to include your street name or house number - listing your city and state works just fine.

Your email address should be professional, but not your current work email address. It's not a good look to use your work email for personal projects (job-searching).

Your social media can be included if you have a fully-fledged LinkedIn page or another social media page that showcases your relevant skill set.

Administrative Staff Resume Contact Information Example #1
Hank Rutherford Hill
St. Arlen, Texas | 333-111-2222 |
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2. Add Your Relevant Education To The Resume

Your resume's education section should include:

  • The name of your school
  • The date you graduated (Month, Year or Year are both appropriate)
  • The name of your degree
If you graduated more than 15 years ago, you should consider dropping your graduation date to avoid age discrimination.

Optional subsections for your education section include:

  • Academic awards (Dean's List, Latin honors, etc. )
  • GPA (if you're a recent graduate and your GPA was 3.5+)
  • Extra certifications
  • Academic projects (thesis, dissertation, etc.)

Other tips to consider when writing your education section include:

  • If you're a recent graduate, you might opt to place your education section above your experience section
  • The more work experience you get, the shorter your education section should be
  • List your education in reverse chronological order, with your most recent and high-ranking degrees first
  • If you haven't graduated yet, you can include "Expected graduation date" to the entry for that school

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Administrative Staff Resume Relevant Education Example #1
High School Diploma 2014 - 2016
Administrative Staff Resume Relevant Education Example #2
Bachelor's Degree In Business 2014 - 2016
Central State University Wilberforce, OH

3. Next, Create An Administrative Staff Skills Section On Your Resume

Your resume's skills section should include the most important keywords from the job description, as long as you actually have those skills. If you haven't started your job search yet, you can look over resumes to get an idea of what skills are the most important.

Here are some tips to keep in mind when writing your resume's skills section:

  • Include 6-12 skills, in bullet point form
  • List mostly hard skills; soft skills are hard to test
  • Emphasize the skills that are most important for the job
Hard skills are generally more important to hiring managers because they relate to on-the-job knowledge and specific experience with a certain technology or process.

Soft skills are also valuable, as they're highly transferable and make you a great person to work alongside, but they're impossible to prove on a resume.

Example Of Administrative Staff Skills For Resume

  • Telephone Calls Skills

    Telephone calls are a communication means through which a caller is connected to the called party. The call is done through a telecommunications device called a telephone. The caller can use a landline, mobile phone, or satellite phone to make the call.

  • Payroll Skills

    Payroll is the sum of all the compensation that an organization has to pay to employees at a specified time. Payroll is managed by the finance or HR department while small business owners may handle it themselves. Payroll isn't fixed as it varies every month due to sick leaves, overtime, etc.

  • Personnel Actions Skills

    A personnel action means any action taken which affects compensation, appointment, promotion, transfer, assignment, reassignment, reinstatement, evaluation of performance, layoff, dismissal, discipline, commendations, or any other action that affects the status of employment, etc. For example organizational reassignment, hiring an employee, or an employee leaving the company, are represented by separate personnel actions.

  • Administrative Functions Skills

    Administrative Functions all revolve around planning and managing business operations. Administrators engage in the planning and execution of different business objectives, implementing workplace policies, and organizing resources efficiently. Every action that is a step towards the business's goals is covered by Administrative Functions.

  • Scheduling Appointments Skills

    Scheduling appointments is the practice of finding a free slot with the person(s) you want to meet. The process of scheduling appointments involves finding mutually free time, negotiating follow-ups, sending reminders, and creating new appointments. Scheduling appointments is important to ensure that the timings of consecutive meetings do not clash with each other.

  • Resource Management Skills

    Resource management is under what you call project management, wherein it is used to manage a business. This particular skill involves planning, creating, developing, implementing, and adapting certain information or data related to a project.

  • Human Resources Skills

    Human resources is a set of people in a business or a corporation that are designated to locate, interview, and recruit new employees into the company. They are also responsible to maintain the integrity of the employees and help them sort their problems out. They try to introduce and manage employee-benefit programs.

Top Skills for an Administrative Staff
  • Telephone Calls, 19.1%
  • Word Processing, 16.2%
  • Travel Arrangements, 7.3%
  • Payroll, 6.1%
  • Personnel Actions, 5.5%
  • Other Skills, 45.8%
Not sure which skills are really important?
3 Big Tips For Listing Skills On Your Resume

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4. List Your Administrative Staff Experience

The most important part of any resume is the experience section. Recruiters and hiring managers expect to see your experience listed in reverse chronological order, meaning that you should begin with your most recent experience and then work backwards.

Don't just list your job duties below each job entry. Instead, make sure most of your bullet points discuss impressive achievements from your past positions. Whenever you can, use numbers to contextualize your accomplishments for the hiring manager reading your resume.

It's okay if you can't include exact percentages or dollar figures. There's a big difference even between saying "Managed a team of engineers" and "Managed a team of 6 engineers over a 9-month project."

Most importantly, make sure that the experience you include is relevant to the job you're applying for. Use the job description to ensure that each bullet point on your resume is appropriate and helpful.

Don't have any experience?
How To Show Your Experience On a Resume... Even When You Don't Have Any

Work History Example # 1
Administrative Staff
Howroyd-Wright Employment Agency
  • Assisted 12 Implementation Consultants with Project Management.
  • Worked successfully as part of a project team gathering requirements, conducting internet research & task management.
  • Provided support to department on Microsoft Office including Word, Excel, PowerPoint, Project and Access.
  • Organized and facilitated the Project Management Monthly Classroom Training for internal and external events.
  • Submitted all time for the Texas City branch to payroll department.

Work History Example # 2
Management Assistant
HCR ManorCare
  • Created use case models and functional specifications based on evaluation of user requirements.
  • Exported SQL statements Excel spreadsheets and summarized graphically to provide a visual story.
  • Acted as backup for Kronos timekeeping.
  • Prepared slides and graphs for presentations, using PowerPoint.
  • Received, processed, and sorted incoming paperwork form route techs and prepared it for billing and payroll.

Work History Example # 3
Administrative Staff
  • Verified I-9 hiring documents and complete hiring procedures through Oracle / PeopleSoft and online forms.
  • Provided payroll support and enter data into databases and various office automation systems to maintain an electronic record system.
  • Collaborated with the store manager to allow for more efficient processes throughout the store.
  • Facilitated interview process, new hire training, and input of data into Peoplesoft.
  • Acted as liaison for the District Human Resource office for all HR matter.

Work History Example # 4
Administrative Staff
Kelly Services
  • Utilized deductive reasoning, internet research, Microsoft Streets & Maps to correct discrepancies and verify information.
  • Created agendas, PowerPoint presentations and planning for meetings and events.
  • Assisted with closure of all Liz Claiborne stores: * Created and forwarded closure notice to Managers and HVAC companies.
  • Provided telephone, online and face-to-face customer service/support within high-volume call centers (handling calls/internet inquiries daily).
  • Troubleshooted repairs with general office equipment and followed through until completion.


5. Highlight Your Administrative Staff Certifications On Resume

Certifications can be a powerful tool to show employers that you know your stuff. If you have any of these certifications, make sure to put them on your administrative staff resume:

  1. IT Information Library Foundations Certification (ITIL)
  2. Certified Professional - Human Resource (IPMA-CP)


6. Finally, Add a Administrative Staff Resume Summary Or Objective Statement

A resume summary statement is a 1-3 sentence spiel at the top of your resume that quickly summarizes who you are and what you have to offer. In this section, include your job title, years of experience (if it's 3+), and an impressive accomplishment, if you have space for it.

Remember to address skills and experiences that are emphasized in the job description.

Are you a recent grad?
Read our guide on how to write a resume summary statement

Entry level Administrative Staff Resume example

Professional Administrative Staff Resume example

Five Key Resume Tips For Writing An Administrative Staff Resume:

Relevant Experience
Make sure that the jobs, experience, and accolades that you include are relevant to the position you’re applying for.
The Right Skills
This is a great time to run wild with those keywords from the job description. For example, if they’re looking for someone with experience in Personnel Files, be sure to list it in your resume’s skills section.
Quantifiable Achievements
Your workplace accomplishments tell the story of the unique value you bring to an organization. Stay away from dry descriptions of job duties. Use numbers to help contextualize your achievements..
An applicant tracking system (ATS) is a piece of software employers use to collect, scan, organize, and rank applications. The key to getting your resume past ATS and into the hands of hiring managers is smart keyword usage.
Impeccable Formatting
Formatting a resume so that it looks professional and attractive is important. With Zippia’s resume builder, you can put together a modern-looking resume in less than 10 minutes. Just choose a resume template that suits your style, answer some questions about your background, and you’ll have a resume that’ll pass muster with both the ATS and the hiring manager.
Not sure how to make a resume that stands out?
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