Administrative support assistant resume examples from 2026
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How to write an administrative support assistant resume
Craft a resume summary statement
Your resume summary sums up your experience and skills, making it easy for hiring managers to understand your qualifications at a glance. Here are some tips to writing the most important 2-4 sentences of your resume:
Step 1: Mention your current job title or the role you're pursuing.
Step 2: Include your years of experience in administrative support assistant-related roles. Consider adding relevant company and industry experience as relevant to the job listing.
Step 3: Highlight your greatest accomplishments. Here is your chance to make sure your biggest wins aren't buried in your resume.
Step 4: Again, keep it short. Your goal is to summarize your experience and highlight your accomplishments, not write a paragraph.
These four steps should give you a strong elevator pitch and land you some administrative support assistant interviews.Please upload your resume so Zippia’s job hunt AI can draft a summary statement for you.
List the right project manager skills
Many resumes are filtered out by hiring software before a human eye ever sees them. A robust Skills section can let recruiters (and bots) know you have the skills to do the job. Here is how to make the most of your skills section:
- You often need to include the exact keywords from the job description in your resume. Look at the job listing and consider which of the listed skills you have experience with, along with related skills.
- Include as many relevant hard skills and soft skills as possible from the listing.
- Use the most up to date and accurate terms. Don't forget to be specific.
Here are example skills to include in your “Area of Expertise” on an administrative support assistant resume:
- Customer Service
- Provides Administrative Support
- Data Entry
- Patients
- Travel Arrangements
- Phone Calls
- PowerPoint
- Background Checks
- Payroll
- Office Equipment
- Reservations
- Rehabilitation
- Telephone Calls
- Excellent Interpersonal
- Administrative Tasks
- HR
- Personnel Actions
- Front Desk
- Purchase Orders
- Management System
- Clerical Support
- Expense Reports
- Administrative Functions
- Meeting Minutes
- Scheduling Appointments
- Windows
- Word Processing Software
- Financial Statements
- Student Assistants
- Credit Card
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How to structure your work experience
Next you should include your work experience. Structure your work experience section by listing your most recent experience first, followed by earlier roles in reverse chronological order.
Start with your job title, company name, city, and state on the left. Align dates in month and year format on the right-hand side.
Include only recent, relevant jobs. Avoid including work experience over 20 years to avoid ageism.
Beneath each job, you should have bullet points to emphasize why you're the perfect fit for the administrative support assistant.
How to write administrative support assistant experience bullet points
Remember, your resume is not a list of responsibilities or a job description. This is your chance to show why you're good at your job and what you accomplished.
Use the XYZ formula for your work experience bullet points. Here's how it works:
- Use strong action verbs like Led, Built, or Optimized.
- Follow up with numbers when possible to support your results. How much did performance improve? How much revenue did you drive?
- Wrap it up by explaining the actions you took to achieve the result and how you made an impact.
This creates bullet points that read Achieved X, measured by Y, by doing Z.
Here are great bullet points from administrative support assistant resumes:
Work history example #1
Program Secretary
Farmers Insurance
- Researched, compiled and analyzed basic information for inclusion in reports, presentations and other communications.
- Provided exemplary customer service by establishing open communication with employees regarding any questions or concerns.
- Implemented and documented new procedures in purchasing, facilities management, and SharePoint administration to improve efficiency and cut costs.
- Received and filed all incoming and outgoing faxes, contacted representative once they had a fax come through or sent out.
- Created PowerPoint sales presentations that successfully garnered new business for the company.
Work history example #2
Operations Administrator Assistant
Adecco Staffing, USA
- Organized and oversaw payroll for candidate database.
- Prepared economic presentations for various speaking engagements and meetings utilizing Microsoft PowerPoint.
- Posted Home Office jobs on the internet.
- Maintained spreadsheets for payroll; cost requisition tracking; and headcount.
- Performed patient charting using EMR system efficiently and without errors
Work history example #3
Administrative Support Assistant
North Carolina Central University
- Acted as a liaison between management of the OACO and the HR department.
- Processed Enrollment Verification Letters -Processed Official Student Withdrawal Forms -Implemented Online Transcripts through the National Student Clearinghouse -Implemented the BDMS Scanner System
- Compiled summary data associated with program implementation and develop databases to track outcomes overtime.
- Maintained academic records, including admittance, issuing of immigration documents and counseling students in immigration procedures.
- Excelled in cataloging library items from OCLC website.
Work history example #4
Administrative Support Assistant
State of Arizona
- Conducted research on both DES mainframe and Internet in order to create requisitions.
- Ensured optimal efficiency in managing client relationships and activities by proficiently updating and maintaining detailed client information via Oracle database.
- Selected by management to serve in a collateral duty as an EEO Counselor for over two years.
- Conducted extensive and comprehensive research via databases, the internet, and Government agencies.
- Planned and executed card signing and distribution events for the Holiday Mail for Heroes program throughout Northeast and Southeast Wisconsin.
Zippia’s AI can customize your resume for you.
Add an education section to your resume
The education section should display your highest degree first.
Place your education section appropriately on your resume. If you graduated over 5 years ago, this section should be at the bottom of your resume. If you just graduated and lack relevant work experience, the education section should go to the top.
If you have a bachelor's or master's degree, do not list your high school education. If your graduation year is more than 15-20 years ago, it's better not to include dates in this section.
Here are some examples of good education entries for resumes:
High School Diploma
2015 - 2015
Highlight your administrative support assistant certifications on your resume
If you have any additional certifications or education-like achievements, add them to the education section.
To list, use the full name of the certification and the organization that issued it, along with the date of achievement.
If you have any of these certifications, be sure to include them on your administrative support assistant resume:
- Certified Nurse Assistant (CNA)
- Medical Assistant
- Certified Medical Administrative Assistant (CMAA)
- Certified Pharmacy Technician (CPhT)
- Word 2010 Certification
- Certified Medical Office Manager (CMOM)
- Certified Manager Certification (CM)
- Microsoft Office Specialist Master Certification (MOS)
- Basic Life Support for Healthcare and Public Safety (BLS)
- Nationally Certified Medical Office Assistant (NCMOA)