Research Summary. We analyzed 2,158 administrative support assistant resumes to determine which ones land the most jobs. Below you'll find examples of resumes that can help you get an interview (and a job offer) from companies like Alabama Department of Insurance and United States Army Corps of Engineers. Here are the key facts about administrative support assistant resumes to help you get the job:

  • The average administrative support assistant resume is 548 words long
  • The average administrative support assistant resume is 1.2 pages long based on 450 words per page.
  • Customer service is the most common skill found on an administrative support assistant resume. It appears on 14.7% of resumes.
After learning about how to write a professional administrative support assistant resume, you can make sure your resume checks all the boxes with our resume builder.


Administrative Support Assistant Resume Example

Choose From 10+ Customizable Administrative Support Assistant Resume templates

Zippia allows you to choose from different easy-to-use Administrative Support Assistant templates, and provides you with expert advice. Using the templates, you can rest assured that the structure and format of your Administrative Support Assistant resume is top notch. Choose a template with the colors, fonts & text sizes that are appropriate for your industry.

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Administrative Support Assistant Resume

Administrative Support Assistant Resume Format And Sections


1. Add Contact Information To Your Administrative Support Assistant Resume

Your name should be the biggest text on the page and be at or near the top of the document.

Your address doesn't need to include your street name or house number - listing your city and state works just fine.

Your email address should be professional, but not your current work email address. It's not a good look to use your work email for personal projects (job-searching).

Your social media can be included if you have a fully-fledged LinkedIn page or another social media page that showcases your relevant skill set.

Administrative Support Assistant Resume Contact Information Example #1

Hank Rutherford Hill

St. Arlen, Texas | 333-111-2222 |

Do you want to know more?
How To Write The Perfect Resume Header

2. Add Your Relevant Education To The Resume

Your resume's education section should include:

  • The name of your school
  • The date you graduated (Month, Year or Year are both appropriate)
  • The name of your degree
If you graduated more than 15 years ago, you should consider dropping your graduation date to avoid age discrimination.

Optional subsections for your education section include:

  • Academic awards (Dean's List, Latin honors, etc. )
  • GPA (if you're a recent graduate and your GPA was 3.5+)
  • Extra certifications
  • Academic projects (thesis, dissertation, etc.)

Other tips to consider when writing your education section include:

  • If you're a recent graduate, you might opt to place your education section above your experience section
  • The more work experience you get, the shorter your education section should be
  • List your education in reverse chronological order, with your most recent and high-ranking degrees first
  • If you haven't graduated yet, you can include "Expected graduation date" to the entry for that school

Administrative Support Assistant Resume Relevant Education Example #1

High School Diploma 2015 - 2017

Administrative Support Assistant Resume Relevant Education Example #2

Associate's Degree In English 2008 - 2010

University of Massachusetts Boston Boston, MA


3. Next, Create An Administrative Support Assistant Skills Section On Your Resume

Your resume's skills section should include the most important keywords from the job description, as long as you actually have those skills. If you haven't started your job search yet, you can look over resumes to get an idea of what skills are the most important.

Here are some tips to keep in mind when writing your resume's skills section:

  • Include 6-12 skills, in bullet point form
  • List mostly hard skills; soft skills are hard to test
  • Emphasize the skills that are most important for the job
Hard skills are generally more important to hiring managers because they relate to on-the-job knowledge and specific experience with a certain technology or process.

Soft skills are also valuable, as they're highly transferable and make you a great person to work alongside, but they're impossible to prove on a resume.

Example Of Administrative Support Assistant Skills For Resume

  • Customer Service Skills

    Customer service is the process of offering assistance to all the current and potential customers -- answering questions, fixing problems, and providing excellent service. The main goal of customer service is to build a strong relationship with the customers so that they keep coming back for more business.

  • Data Entry Skills

    Data entry means entering data into a company's system with the help of a keyboard. A person responsible for entering data may also be asked to verify the authenticity of the data being entered. A person doing data entry must pay great attention to tiny details.

  • Phone Calls Skills

    Phone calls are a wireless or wired connection made over a telephone or a mobile phone between two people. Two parties are involved in a phone call, the caller and the receiver. A caller dials the number of the one he wants to call, and the recipient hears a bell or a tune to which he picks up the call. The call establishes a connection between them through which they can communicate. The voice is converted into signals and is transmitted through wired or wireless technology.

  • Payroll Skills

    Payroll is the sum of all the compensation that an organization has to pay to employees at a specified time. Payroll is managed by the finance or HR department while small business owners may handle it themselves. Payroll isn't fixed as it varies every month due to sick leaves, overtime, etc.

  • Telephone Calls Skills

    Telephone calls are a communication means through which a caller is connected to the called party. The call is done through a telecommunications device called a telephone. The caller can use a landline, mobile phone, or satellite phone to make the call.

Top Skills for an Administrative Support Assistant

  • Customer Service, 14.7%
  • Provides Administrative Support, 6.5%
  • Data Entry, 5.8%
  • Patients, 4.7%
  • Other Skills, 68.3%
Not sure which skills are really important?
3 Big Tips For Listing Skills On Your Resume

4. List Your Administrative Support Assistant Experience

The most important part of any resume is the experience section. Recruiters and hiring managers expect to see your experience listed in reverse chronological order, meaning that you should begin with your most recent experience and then work backwards.

Don't just list your job duties below each job entry. Instead, make sure most of your bullet points discuss impressive achievements from your past positions. Whenever you can, use numbers to contextualize your accomplishments for the hiring manager reading your resume.

It's okay if you can't include exact percentages or dollar figures. There's a big difference even between saying "Managed a team of engineers" and "Managed a team of 6 engineers over a 9-month project."

Most importantly, make sure that the experience you include is relevant to the job you're applying for. Use the job description to ensure that each bullet point on your resume is appropriate and helpful.

Don't have any experience?
How To Show Your Experience On a Resume... Even When You Don't Have Any
Work History Example # 1
Administrative Assistant/Accounts Receivable (Part-Time)
  • Drafted and prepared PowerPoint agendas and slides for management meetings and monthly staff Coffee Talks.
  • Compiled quota reports, maintained the sales funnel and delivered comprehensive management reporting.
  • Supported HP Unix, Windows, and HP printers Assisted with problem analysis and resolution
  • Provided administrative and operational support for multiple functions including HR, compliance and finance
  • Installed, upgraded, patched and monitored Windows 2000 servers.
Work History Example # 2
Office Coordinator/Administrative Assistant
  • Cleared any blocking issue that might prevent Payroll to be done on time.
  • Generated reports, meeting agendas and PowerPoint presentations for division meetings.
  • Maintained lobby, copy room, and lunchroom clean and running at all times.
  • Utilized Internet explorer and e-mail as well as printing machine and fax machine.
  • Processed Payroll for over 200 employees on a weekly basis.
Work History Example # 3
Paralegal/Office Manager
Florida State University
  • Developed PowerPoint presentations for fund raising and development purposes.
  • Prepared investigative reports, monitoring reports, affidavits, exhibits and other pleadings.
  • Supervised and conducted performance evaluation of contract counsel and hourly staff.
  • Conducted payroll audits requiring in-depth research of historical records.
  • Processed legal documents including pleadings and subpoenas, updating and maintaining case information in litigation management software.
Work History Example # 4
Finance/Administrative Assistant
  • Prepared correspondence, PowerPoint presentations, Excel spreadsheets and maintained Executive Office Organizational Chart.
  • Established and executed auditing program for administrative and property services for cost savings and adherence to processes.
  • Interfaced with internal organizations and local exchange companies insuring accurate and timely service installation.
  • Prepared meeting and presentation materials, including graphs, Excel reports and PowerPoint slides.
  • Organized and managed the NASBA Certification program for CPA's monthly and prepared PowerPoint presentations for their completion.

5. Highlight Your Administrative Support Assistant Certifications On Resume

Certifications can be a powerful tool to show employers that you know your stuff. If you have any of these certifications, make sure to put them on your administrative support assistant resume:

  1. Certified Nurse Assistant (CNA)
  2. Medical Assistant
  3. Certified Medical Administrative Assistant (CMAA)
  4. Certified Pharmacy Technician (CPhT)
  5. Word 2010 Certification
  6. Certified Medical Office Manager (CMOM)
  7. Certified Manager Certification (CM)
  8. Microsoft Office Specialist Master Certification (MOS)
  9. Basic Life Support for Healthcare and Public Safety (BLS)
  10. Nationally Certified Medical Office Assistant (NCMOA)


6. Finally, Add a Administrative Support Assistant Resume Summary Or Objective Statement

A resume summary statement is a 1-3 sentence spiel at the top of your resume that quickly summarizes who you are and what you have to offer. In this section, include your job title, years of experience (if it's 3+), and an impressive accomplishment, if you have space for it.

Remember to address skills and experiences that are emphasized in the job description.

Are you a recent grad?
Read our guide on how to write a resume summary statement

And If You’re Looking for a Job, Here Are the Five Top Employers Hiring Now:

  1. National Park Foundation Jobs (38)
  2. California State University Jobs (97)
  3. City and County of Denver Government Jobs (46)
  4. Macy's Jobs (46)
  5. Prince William County Jobs (33)

Common Administrative Support Assistant Resume Skills

  • Customer Service
  • Provides Administrative Support
  • Data Entry
  • Patients
  • Travel Arrangements
  • Phone Calls
  • PowerPoint
  • Background Checks
  • Payroll
  • Office Equipment
  • Reservations
  • Rehabilitation
  • Telephone Calls
  • Excellent Interpersonal
  • Administrative Tasks
  • HR
  • Personnel Actions
  • Front Desk
  • Purchase Orders
  • Management System
  • Clerical Support
  • Expense Reports
  • Administrative Functions
  • Meeting Minutes
  • Scheduling Appointments
  • Windows
  • Word Processing Software
  • Financial Statements
  • Student Assistants
  • Credit Card
  • SharePoint
  • DOD
  • Office Operations
  • Routine Correspondence
  • Travel Vouchers
  • Administrative Assistance
  • Statistical Data
  • Defense Travel System
  • Conference Calls
  • Statistical Reports
  • PeopleSoft
  • Travel Orders
  • Ebuy
  • DTS
  • Computer System
  • Customer Support
  • Fax Machines
  • FedEx
  • Collating

Administrative Support Assistant Jobs

Administrative Support Assistant Resumes FAQs

What Do Administrative Support Assistants Do?

Administrative support assistants do any duties that are related to the maintaining and running of an office setting. These tasks vary widely but most often include duties such as answering and directing phone calls, filing information and managing office supply needs.

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