Administrative Support Assistant Resume Examples 2023

Research Summary. We analyzed 2,158 administrative support assistant resumes to determine which ones land the most jobs. Below you'll find examples of resumes that can help you get an interview (and a job offer) from companies like Alabama Department of Insurance and United States Army Corps of Engineers. Here are the key facts about administrative support assistant resumes to help you get the job:

The average administrative support assistant resume is 548 words long
The average administrative support assistant resume is 1.2 pages long based on 450 words per page.
Customer service is the most common skill found on an administrative support assistant resume. It appears on 14.7% of resumes.

After learning about how to write a professional administrative support assistant resume, you can make sure your resume checks all the boxes with our resume builder.

Administrative Support Assistant Resume Example


Austin Watson Administrative Support Assistant Contact Information Richmond, VA (400) 555-4910 awatson@example.com Skills Payroll Administrative Functions Secretarial Support Customer Service Resource Management High Volume Word Processing Legal Documents Communication Product Information Employment History Administrative Support Assistant 2019 - Present Bank of America Richmond, VA Exercise verbal and written communication with partnering departments to provide timely feedback for customer resolution within the given Service Level Agreement. Undertake special projects as assigned by the Managers. Maintain effective communication with internal partners. Handled highly sensitive information; served as resource for company policies and procedures. Manage Supervisor's Outlook Calendar, meeting requests, and travel arrangements for all personnel. Word Processing Secretary 2016 - 2019 Carolinas HealthCare System Blue Ridge - Morganton Emergency Room Charlotte, NC Drafted and issued communications regarding outages and upcoming events received by all hospital staff members. Provided training for dispatchers and service technicians on customer service switchboard operations, and work order program Scheduled meetings and travel arrangements for Cor. Adhered to all policy and procedures and maintained calendar and case management. Acted as a liaison between the department and internal hospital administration to ensure procedures and practices were kept current. Sales Administrator/Administrative Assistant 2015 - 2016 Food Lion Charlotte, NC Utilize standard marketing-approved templates and graphics while assisting in the creation of presentation materials, etc. Direct communication and liaisons with various departments including, Design, Store Planning, Marketing and Real Estate. Education High School Diploma 2015 - 2015


Alice Porter Administrative Support Assistant Contact Info Houston, TX (680) 555-5257 aporter@example.com Skills Loan PortfolioProceduresLoan ApplicationsHigh VolumeStatistical DataData EntryScheduling MeetingsTelephone CallsStaff MembersCommunication Employment History Administrative Support Assistant 2011 - Present Kelly Services Houston, TX Managed incoming telephone calls, guaranteeing calls were directed to appropriate location and messages were documented and delivered. Submit purchase orders and product requisitions. Processed invoices, purchase orders, credit memos, and payment transactions. Maintain supplies for our department and constantly scheduling and rescheduling meetings on a very busy and consistent basis. Authored standard operating procedures to improve the usability of tools and resources. General Office Assistant 2007 - 2011 Cash America International Houston, TX Handled phone calls on multiple phone lines Looked after customers, their requirements, maximizing in this way, sales opportunities and ensured best quality oriented customer service. Answered phones, made travel arrangements and maintain files. Helped track customer service shopping scores by department managers. Ordered and distributed office supplies while adhering to a fixed office budget. Loan Assistant 2005 - 2007 Cash America International Houston, TX Provided underwriting with complete and accurate loan applications. Provide customer service and loan information in response to telephone inquiries. Process customer loan applications, answering customer inquiries regarding loans and products. Provided customers with information on various loan products, verified/processed loan applications, and maintained loan files. Processed loan applications; analyzed and pre-qualified applicant information to determine viability of the client's desired loan program. Submitted loans manually via fax as well as submitting through DU programs via the internet through other lenders. Education Certificate Finance 2004 - 2005 University of Houston Houston, TX


Marilyn Marshall Administrative Support Assistant Chicago, IL mmarshall@example.com (440) 555-0344 Experience Administrative Support Assistant 2011 - Present Kelly ServicesChicago, IL Scheduled appointments, meetings, and conferences, travel arrangements. Perform numerous other administrative tasks as directed by management. Created agendas, PowerPoint presentations and planning for meetings and events. Assisted with payroll and accounts receivable. Verified accounting ACH s for banking accuracy. Provide office support to Project Managers and Client Managers in business development efforts and administration activities. Assistant To The General Manager 2010 - 2011 Kelly ServicesChicago, IL Worked closely with Procurement Department and vendors to insure all purchase orders are handled efficiently. Revised procedures in database manuals. Provided complete customer service while at Procon and/or by telephone. Assisted and maintain/update the 653d ELSG/KZ personnel database on Pride. Administrative Assistant/Personal Assistant (Part-Time) 2009 - 2010 McDonald'sOakbrook Terrace, IL Coordinated meetings, travel arrangements and off-site department functions. Maintained record keeping and database systems. Maintain president s appointment schedule by planning and scheduling meetings, conferences, teleconferences and travel. Prepared invoices, compiled reports, memos, letters and financial statements. Skills Insurance Companies Sharepoint Personnel Files Financial Statements Appropriate Personnel Scheduling Appointments Executive Support Special Projects Internet Sales Floor Education Associate's Degree Business 2008 - 2010 DeVry UniversityOakbrook Terrace, IL

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How your resume should look:

The job title on your resume should match your application for the role.
Ensure your work experience focuses on achievements, rather than responsibilities.
Recruiters and hiring managers suggest fitting your resume on one page.

Choose From 10+ Customizable Administrative Support Assistant Resume templates

Zippia allows you to choose from different easy-to-use Administrative Support Assistant templates, and provides you with expert advice. Using the templates, you can rest assured that the structure and format of your Administrative Support Assistant resume is top notch. Choose a template with the colors, fonts & text sizes that are appropriate for your industry.

Administrative Support Assistant Resume Format And Sections

1. Add Contact Information To Your Administrative Support Assistant Resume

Your name should be the biggest text on the page and be at or near the top of the document.

Your address doesn't need to include your street name or house number - listing your city and state works just fine.

Your email address should be professional, but not your current work email address. It's not a good look to use your work email for personal projects (job-searching).

Your social media can be included if you have a fully-fledged LinkedIn page or another social media page that showcases your relevant skill set.

Administrative Support Assistant Resume Contact Information Example #1

Hank Rutherford Hill

St. Arlen, Texas | 333-111-2222 | hank.hill@gmail.com

Do you want to know more?

How To Write The Perfect Resume Header

2. Add Your Relevant Education To The Resume

Your resume's education section should include:

The name of your school
The date you graduated (Month, Year or Year are both appropriate)
The name of your degree

If you graduated more than 15 years ago, you should consider dropping your graduation date to avoid age discrimination.

Optional subsections for your education section include:

Academic awards (Dean's List, Latin honors, etc. )
GPA (if you're a recent graduate and your GPA was 3.5+)
Extra certifications
Academic projects (thesis, dissertation, etc.)

Other tips to consider when writing your education section include:

If you're a recent graduate, you might opt to place your education section above your experience section
The more work experience you get, the shorter your education section should be
List your education in reverse chronological order, with your most recent and high-ranking degrees first
If you haven't graduated yet, you can include "Expected graduation date" to the entry for that school

Check More About Administrative Support Assistant Education

Majors

Business

33.3%

Psychology

7.5%

Accounting

5.7%

Health Care Administration

5.5%

Administrative Support Assistant Resume Relevant Education Example #1

High School Diploma 2015 - 2017

Administrative Support Assistant Resume Relevant Education Example #2

Associate's Degree In English 2008 - 2010

University of Massachusetts Boston Boston, MA

3. Next, Create An Administrative Support Assistant Skills Section On Your Resume

Your resume's skills section should include the most important keywords from the job description, as long as you actually have those skills. If you haven't started your job search yet, you can look over resumes to get an idea of what skills are the most important.

Here are some tips to keep in mind when writing your resume's skills section:

Include 6-12 skills, in bullet point form
List mostly hard skills; soft skills are hard to test
Emphasize the skills that are most important for the job

Hard skills are generally more important to hiring managers because they relate to on-the-job knowledge and specific experience with a certain technology or process.

Soft skills are also valuable, as they're highly transferable and make you a great person to work alongside, but they're impossible to prove on a resume.

Example Of Administrative Support Assistant Skills For Resume

Customer Service Skills
Customer service is the process of offering assistance to all the current and potential customers -- answering questions, fixing problems, and providing excellent service. The main goal of customer service is to build a strong relationship with the customers so that they keep coming back for more business.
Data Entry Skills
Data entry means entering data into a company's system with the help of a keyboard. A person responsible for entering data may also be asked to verify the authenticity of the data being entered. A person doing data entry must pay great attention to tiny details.
Phone Calls Skills
Phone calls are a wireless or wired connection made over a telephone or a mobile phone between two people. Two parties are involved in a phone call, the caller and the receiver. A caller dials the number of the one he wants to call, and the recipient hears a bell or a tune to which he picks up the call. The call establishes a connection between them through which they can communicate. The voice is converted into signals and is transmitted through wired or wireless technology.
Payroll Skills
Payroll is the sum of all the compensation that an organization has to pay to employees at a specified time. Payroll is managed by the finance or HR department while small business owners may handle it themselves. Payroll isn't fixed as it varies every month due to sick leaves, overtime, etc.
Telephone Calls Skills
Telephone calls are a communication means through which a caller is connected to the called party. The call is done through a telecommunications device called a telephone. The caller can use a landline, mobile phone, or satellite phone to make the call.

Top Skills for an Administrative Support Assistant

Source: Zippia.com

Customer Service, 14.7%

Provides Administrative Support, 6.5%

Data Entry, 5.8%

Patients, 4.7%

Other Skills, 68.3%

Not sure which skills are really important?

3 Big Tips For Listing Skills On Your Resume

4. List Your Administrative Support Assistant Experience

The most important part of any resume is the experience section. Recruiters and hiring managers expect to see your experience listed in reverse chronological order, meaning that you should begin with your most recent experience and then work backwards.

Don't just list your job duties below each job entry. Instead, make sure most of your bullet points discuss impressive achievements from your past positions. Whenever you can, use numbers to contextualize your accomplishments for the hiring manager reading your resume.

It's okay if you can't include exact percentages or dollar figures. There's a big difference even between saying "Managed a team of engineers" and "Managed a team of 6 engineers over a 9-month project."

Most importantly, make sure that the experience you include is relevant to the job you're applying for. Use the job description to ensure that each bullet point on your resume is appropriate and helpful.

Don't have any experience?

How To Show Your Experience On a Resume... Even When You Don't Have Any

Work History Example # 1

Administrative Assistant/Accounts Receivable (Part-Time)

Drafted and prepared PowerPoint agendas and slides for management meetings and monthly staff Coffee Talks.
Compiled quota reports, maintained the sales funnel and delivered comprehensive management reporting.
Supported HP Unix, Windows, and HP printers Assisted with problem analysis and resolution
Provided administrative and operational support for multiple functions including HR, compliance and finance
Installed, upgraded, patched and monitored Windows 2000 servers.

Work History Example # 2

Office Coordinator/Administrative Assistant

ManpowerGroup

Cleared any blocking issue that might prevent Payroll to be done on time.
Generated reports, meeting agendas and PowerPoint presentations for division meetings.
Maintained lobby, copy room, and lunchroom clean and running at all times.
Utilized Internet explorer and e-mail as well as printing machine and fax machine.
Processed Payroll for over 200 employees on a weekly basis.

Work History Example # 3

Paralegal/Office Manager

Florida State University

Developed PowerPoint presentations for fund raising and development purposes.
Prepared investigative reports, monitoring reports, affidavits, exhibits and other pleadings.
Supervised and conducted performance evaluation of contract counsel and hourly staff.
Conducted payroll audits requiring in-depth research of historical records.
Processed legal documents including pleadings and subpoenas, updating and maintaining case information in litigation management software.

Work History Example # 4

Finance/Administrative Assistant

AT&T

Prepared correspondence, PowerPoint presentations, Excel spreadsheets and maintained Executive Office Organizational Chart.
Established and executed auditing program for administrative and property services for cost savings and adherence to processes.
Interfaced with internal organizations and local exchange companies insuring accurate and timely service installation.
Prepared meeting and presentation materials, including graphs, Excel reports and PowerPoint slides.
Organized and managed the NASBA Certification program for CPA's monthly and prepared PowerPoint presentations for their completion.

5. Highlight Your Administrative Support Assistant Certifications On Resume

Certifications can be a powerful tool to show employers that you know your stuff. If you have any of these certifications, make sure to put them on your administrative support assistant resume:

Certified Nurse Assistant (CNA)
Medical Assistant
Certified Medical Administrative Assistant (CMAA)
Certified Pharmacy Technician (CPhT)
Word 2010 Certification
Certified Medical Office Manager (CMOM)
Certified Manager Certification (CM)
Microsoft Office Specialist Master Certification (MOS)
Basic Life Support for Healthcare and Public Safety (BLS)
Nationally Certified Medical Office Assistant (NCMOA)

More Certifications For Administrative Support Assistant

6. Finally, Add a Administrative Support Assistant Resume Summary Or Objective Statement

A resume summary statement is a 1-3 sentence spiel at the top of your resume that quickly summarizes who you are and what you have to offer. In this section, include your job title, years of experience (if it's 3+), and an impressive accomplishment, if you have space for it.

Remember to address skills and experiences that are emphasized in the job description.

Are you a recent grad?

Read our guide on how to write a resume summary statement

And If You’re Looking for a Job, Here Are the Five Top Employers Hiring Now:

Common Administrative Support Assistant Resume Skills

Customer Service

Provides Administrative Support

Data Entry

Patients

Travel Arrangements

Phone Calls

PowerPoint

Background Checks

Payroll

Office Equipment

Reservations

Rehabilitation

Telephone Calls

Excellent Interpersonal

Administrative Tasks

Personnel Actions

Front Desk

Purchase Orders

Management System

Clerical Support

Expense Reports

Administrative Functions

Meeting Minutes

Scheduling Appointments

Windows

Word Processing Software

Financial Statements

Student Assistants

Credit Card

SharePoint

DOD

Office Operations

Routine Correspondence

Travel Vouchers

Administrative Assistance

Statistical Data

Defense Travel System

Conference Calls

Statistical Reports

PeopleSoft

Travel Orders

Ebuy

DTS

Computer System

Customer Support

Fax Machines

FedEx

Collating

Administrative Support Assistant Jobs

Links To Help Optimize Administrative Support Assistant Resumes

Administrative Support Assistant Resumes FAQs

What Do Administrative Support Assistants Do?

Administrative support assistants do any duties that are related to the maintaining and running of an office setting. These tasks vary widely but most often include duties such as answering and directing phone calls, filing information and managing office supply needs.

Have more questions? See all answers to common office and administrative questions.

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Updated May 19, 2023