Administrative support assistants are individuals who provide support to employees and managers. They provide assistance in general functions in various administrative or academic units. Their primary duties involve the management and dissemination of information within an organization. They take memos, maintain files, and answer phone calls. They should develop skills in technology, written and verbal communication, independence, and organization. Excellent skills in problem-solving, time management, and attention to detail are also important.

Administrative Support Assistant Responsibilities

Here are examples of responsibilities from real administrative support assistant resumes representing typical tasks they are likely to perform in their roles.

  • Participate in committee meetings by preparing minutes and presentation summaries, planning meeting agendas, and organizing and managing meeting logistics.
  • Coordinate highly confidential and sensitive material relate to employee relations, payroll and personnel actions.
  • Complete diverse administrative tasks accurately and efficiently including verification of insurance information, payroll administration, and coordination of department meetings.
  • Create PowerPoint's of upcoming activities/events to distribute to departments/teams.
  • Interview patients and determine primary need of interest by providing assistance to other responsible personnel.
  • Maintain a database with confidential information regarding patients and providing medication for the HIV/AIDS section.
  • Prepare meetings, presentations, and site visits, including preparing PowerPoint presentations and hosting organizations and officials.
  • Participate in committee meetings by preparing minutes and presentation summaries, planning meeting agendas, and organizing and managing meeting logistics.
  • Calculate money amount and pieces of mail for postage refund by USPS.
  • Schedule appointments to perform HUD require interviews making sure contractors/sub-contractors follow lead-safe rules and regulations.

Administrative Support Assistant Skills and Personality Traits

We calculated that 15% of Administrative Support Assistants are proficient in Customer Service, Provides Administrative Support, and Data Entry. They’re also known for soft skills such as Interpersonal skills, Writing skills, and Organizational skills.

We break down the percentage of Administrative Support Assistants that have these skills listed on their resume here:

  • Customer Service, 15%

    Provided internal and external customer service, answered contractor inquiries and provided information to resolve project issues and concerns.

  • Provides Administrative Support, 6%

    Manage Executive member of management schedule and provides administrative support to alternate management as well as clients.

  • Data Entry, 6%

    Perform data entry into multiple screen computer terminals; Review printouts for accuracy perform other clerical work as required

  • Patients, 5%

    Maintained a database with confidential information regarding patients and providing medication for the HIV/AIDS section.

  • Travel Arrangements, 4%

    Supported Department Director, including frequent travel arrangements and reimbursement requests; presentation materials; organization of future Training events.

  • Phone Calls, 4%

    Reviewed and corrected written material for typographical and grammatical accuracy, and directed visitors and telephone calls to appropriate staff.

Most administrative support assistants list "customer service," "provides administrative support," and "data entry" as skills on their resumes. We go into more details on the most important administrative support assistant responsibilities here:

  • Interpersonal skills can be considered to be the most important personality trait for an administrative support assistant to have. According to a administrative support assistant resume, "secretaries and administrative assistants interact with clients, customers, or staff" administrative support assistants are able to use interpersonal skills in the following example we gathered from a resume: "develop and enhanced skills in areas such as quality improvement, customer service and interpersonal skills. "
  • Another trait important for fulfilling administrative support assistant duties is writing skills. According to a administrative support assistant resume, "secretaries and administrative assistants write memos and emails when communicating with managers, employees, and customers." Here's an example of how administrative support assistants are able to utilize writing skills: "train and manage new agents;computer skills, customer management system, policy data entry, policy contracts and underwritingregulations. "
  • Organizational skills is also an important skill for administrative support assistants to have. This example of how administrative support assistants use this skill comes from a administrative support assistant resume, "secretaries and administrative assistants keep files, folders, and schedules in proper order so an office can run efficiently." Read this excerpt from a resume to understand how vital it is to their everyday roles and responsibilities, "created and updated organizational charts, flowcharts and performed data entry tasks in pie charts to produce reports. "
  • See the full list of administrative support assistant skills.

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    What Team Assistants Do

    A team assistant is an employee who is responsible for performing administrative duties to help members of the office team focus on their assigned projects. Under the direct supervision of team leaders, team assistants are required to schedule appointments with clients, organize internal team meetings, and alert team members of upcoming deadlines. They keep track of project expenses and purchase receipts and input those numbers into an accounting software program or spreadsheet. Team assistants must also order supplies and products when inventories are low.

    We looked at the average administrative support assistant annual salary and compared it with the average of a team assistant. Generally speaking, team assistants receive $2,070 higher pay than administrative support assistants per year.

    While their salaries may differ, one common ground between administrative support assistants and team assistants are a few of the skills required in each craft. In both careers, employees bring forth skills like customer service, provides administrative support, and data entry.

    There are some key differences in responsibilities as well. For example, an administrative support assistant responsibilities require skills like "phone calls," "background checks," "reservations," and "rehabilitation." Meanwhile a typical team assistant has skills in areas such as "patient care," "cleanliness," "home health," and "patient charts." This difference in skills reveals how truly different these two careers really are.

    Team assistants really shine in the professional industry with an average salary of $56,346. Whereas administrative support assistants tend to make the most money in the government industry with an average salary of $37,118.

    Team assistants tend to reach similar levels of education than administrative support assistants. In fact, team assistants are 1.0% more likely to graduate with a Master's Degree and 0.1% less likely to have a Doctoral Degree.

    What Are The Duties Of a Project Assistant?

    A project assistant's role mainly revolves around assisting a project manager. The responsibilities may vary upon the industry or organization. Still, most of them will be administrative tasks such as preparing reports and documentation, responding to calls and other forms of correspondence, and coordinating with various offices and personnel. Furthermore, a Project Assistant must also ensure the department's efficient workflow, proper utilization of budget, review documentation and schedules, attend meetings, and maintain an information database.

    The next role we're going to look at is the project assistant profession. Typically, this position earns a higher pay. In fact, they earn a $2,223 higher salary than administrative support assistants per year.

    While the salary may be different for these job positions, there is one similarity and that's a few of the skills needed to perform certain duties. We used info from lots of resumes to find that both administrative support assistants and project assistants are known to have skills such as "customer service," "provides administrative support," and "data entry. "

    But both careers also use different skills, according to real administrative support assistant resumes. While administrative support assistant responsibilities can utilize skills like "patients," "phone calls," "background checks," and "reservations," some project assistants use skills like "project management," "data collection," "word processing," and "general contractors."

    It's been discovered that project assistants earn higher salaries compared to administrative support assistants, but we wanted to find out where project assistants earned the most pay. The answer? The technology industry. The average salary in the industry is $49,238. Additionally, administrative support assistants earn the highest paychecks in the government with an average salary of $37,118.

    When it comes to the differences in education between the two professions, project assistants tend to reach higher levels of education than administrative support assistants. In fact, they're 6.4% more likely to graduate with a Master's Degree and 0.1% more likely to earn a Doctoral Degree.

    How a Clerk's Assistant/Administrative Assistant Compares

    A clerk's assistant/administrative assistant is responsible for supporting the company's operations and customers' needs by performing administrative and clerical duties as needed. Clerk's assistants/administrative assistants respond to customers' inquiries and concerns, acknowledging and processing orders, and posting their payments. They also sort company documents, manage office supply inventory, submit business transaction reports, schedule appointments, and operate office equipment. A clerk's assistant/administrative assistant must be very organized. They must also have excellent time-management and multitasking skills to perform office duties with high accuracy and efficiency under minimal supervision.

    The third profession we take a look at is clerk's assistant/administrative assistant. On an average scale, these workers bring in lower salaries than administrative support assistants. In fact, they make a $2,790 lower salary per year.

    By looking over several administrative support assistants and clerks's assistant/administrative assistant resumes, we found that both roles utilize similar skills, such as "customer service," "provides administrative support," and "data entry." But beyond that the careers look very different.

    Some important key differences between the two careers are a few of the skills necessary to fulfill responsibilities. Some examples from administrative support assistant resumes include skills like "patients," "phone calls," "payroll," and "reservations," whereas a clerk's assistant/administrative assistant might be skilled in "financial reports," "word processing," "dmv," and "direct calls. "

    Clerks's assistant/administrative assistant make a very good living in the government industry with an average annual salary of $37,752. Whereas administrative support assistants are paid the highest salary in the government industry with the average being $37,118.

    When it comes to education, clerks's assistant/administrative assistant tend to earn similar education levels than administrative support assistants. In fact, they're 2.5% less likely to earn a Master's Degree, and 0.3% less likely to graduate with a Doctoral Degree.

    Description Of an Administrative Assistant/Communications

    An administrative assistant for communications is responsible for handling administrative duties to ensure that corporate communications and announcements are disseminated across the organization and media platforms appropriately. Administrative assistants for communications review documents and files to check for accuracy and conduct revisions as needed before publication. They also manage media relations, create promotional campaigns, and coordinate with clients for any important updates regarding business performance. An administrative assistant for communications must be highly reliable and organizational to work under minimal supervision and meet strict deadlines.

    Administrative assistants/communications tend to earn a lower pay than administrative support assistants by about $978 per year.

    While both administrative support assistants and administrative assistants/communications complete day-to-day tasks using similar skills like provides administrative support, data entry, and travel arrangements, the two careers also vary in other skills.

    Each job requires different skills like "customer service," "patients," "phone calls," and "background checks," which might show up on an administrative support assistant resume. Whereas administrative assistant/communications might include skills like "word processing," "office management," "calendar management," and "press releases."

    Now, let's take a closer look at the financials in each career. The non profits industry tends to pay more for administrative assistants/communications with an average of $39,956. While the highest administrative support assistant annual salary comes from the government industry.

    Administrative assistants/communications reach similar levels of education when compared to administrative support assistants. The difference is that they're 0.0% more likely to earn a Master's Degree less, and 0.1% less likely to graduate with a Doctoral Degree.

    What an Administrative Support Assistant Does FAQs

    What Are The Main Duties Of An Administrative Assistant?

    Administrative assistants' main duties are 'secretarial duties,' such as accounting, data entry, billing, inventory, record-keeping, correspondence, and sales, so strong typing skills and familiarity with Microsoft Office programs (e.g., Excel, Documents) are very important.

    What Qualifications Do You Need To Be An Admin Assistant?

    The qualifications you need to be an administrative assistant are knowledge of computers and office equipment, communication, and people skills, time management, and scheduling abilities. Successful administrative assistants thrive on performing a wide range of duties, from basic clerical tasks to specialized jobs in specific industries.

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