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Become An Administrative Support Associate

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Working As An Administrative Support Associate

  • Interacting With Computers
  • Getting Information
  • Performing Administrative Activities
  • Communicating with Supervisors, Peers, or Subordinates
  • Establishing and Maintaining Interpersonal Relationships
  • Mostly Sitting

  • Repetitive

  • $42,740

    Average Salary

What Does An Administrative Support Associate Do At University of North Carolina at Charlotte

* The position of Program Coordinator, Corporate and Custom Training is an administrative support position.
* The primary function of the position is to provide administrative support to the director of corporate and custom training including:
* Handle all program logistics including the ordering of supplies, introducing instructors at offsite locations, classroom set-up and communicating with corporate coordinators on program needs.
* Assist the director of corporate and custom training with inside sales and marketing, including special projects as requested.
* Responsible to trouble shoot issues at offsite locations to ensure a seamless class start time.
* Works with the Payroll Specialist on the initiation of instructor contracts.
* Monitors budget expenditures for all programs.
* Proposes the initiation of new programs in the enrollment management system
* Collects and tracks attendance rosters for all programs
* Responsible to work with instructors to collect course material, handouts and class needs.
* Creates participant surveys for each corporate program, compiles results and sends to director of corporate and custom training, corporate client and instructor
* Orders catering working in conjunction with corporate contacts for special needs and menu options.
* Responsible to compose and send email communication to participants and corporate contacts regarding class information.
* Handles the preparation and collection of class materials including textbooks, participant guides, flip-charts, name-tents, etc.
* This position is responsible to pack all items needed for the course and deliver them to the offsite locations for classroom set-up.
* Responsible to input invoices and expenses for each program into the unit’s accounting system.
* Initiates the budget in the accounting system for each program.
* Does research as requested by the director of corporate and custom training.
* Requests purchase orders for catering
* Assist director of corporate and custom training with event or meeting planning as needed
* Works with corporate contacts for program needs

What Does An Administrative Support Associate Do At Randstad

* Perform day-to-day operational mail services.
* Perform one or more of the following duties: receive, collect, sort, process, and deliver interoffice mail, USPS mail, FedEx and other carrier letters and small packages company-wide for multiple Maine locations.
* Maintain mail-sites at all locations including ordering and stocking supplies as needed, using Excel and Word documentation daily.
* Trouble-shoot problems with mail-site photocopiers, mail processor; folder; inserter and FedEx machines.
* Initiate outside maintenance requests as needed.
* Assist, create and maintain mailroom SOPs (i.e. mail distribution, photocopy repair, FedEx processes and procedures, etc.). by means of entries in excel and word documentation daily.
* Maintain a clean, orderly area and comply with established safety policies, departmental procedures, and SOP documentation.
* Update and maintain FedEx database of addresses for customers and employees using FedEx supplied computer systems.
* Gather data, create, and maintain Excel databases
* Perform special mailings and/or projects as needed.
* Assist Team Lead and Supervisor with special projects as needed.
* Assist in identifying process and quality improvements.
* Perform other duties as assigned

What Does An Administrative Support Associate Do At Conduent

* Performs basic office duties such as word processing, receptionist, acting and records clerk
* Provides general office and telephone support
* Receives incoming faxes and distributes to appropriate unit or staff member
* Sends return faxes
* Files and answers telephones
* Operates various office machines
* Follows oral and written directions
* Evaluates situations accurately and takes effective action
* Enters prior authorization data on-line via computer terminals
* Performs quality checks of employees work
* All other duties as assigned.
* Conduent is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, creed, religion, ancestry, national origin, age, gender identity, gender expression, sex/gender, marital status, sexual orientation, physical or mental disability, medical condition, use of a guide dog or service animal, military/veteran status, citizenship status, basis of genetic information, or any other group protected by law.
* People with disabilities who need a reasonable accommodation to apply for or compete for employment with Conduent may request such accommodation(s) by clicking on the following link, completing the accommodation request form, and submitting the request by using the "Submit" button at the bottom of the form.
* For those using Google Chrome or Mozilla Firefox please download the form first: click here to access or download the form

What Does An Administrative Support Associate Do At Northwell Health

* Composing confidential correspondence, reports, memoranda, and related documents.
* Scheduling appointments and meetings.
* Making necessary arrangements for meetings and taking meeting minutes, as required.
* Performing various receptionist and registration duties.
* Compiling and analyzing basic information and preparing statistical data for reporting purposes.
* Preparing presentation materials.
* Creating charts, graphs, tables, graphics, etc.
* Maintaining department supply and equipment inventory.
* Performing research for special projects, as assigned.
* Performing related duties, as required

What Does An Administrative Support Associate Do At University of North Carolina at Charlotte

* This position provides general administrative support and receptions services for the department of Sociology.
* Acts as a first point of contact and provides customer service and policy and procedural information to students and visitors.
* Checks student records upon request to ensure that program qualifications are met.
* Proactively helps students, faculty, and other customers resolve problems and complete forms.
* Coordinates the course schedule and department calendar.
* Works with the chair and supervisor to ensure that course schedule planning remains within budget.
* Manages web pages and social media accounts and creates new webpages to ensure that information is promptly shared and up to date.
* Writes drafts of web content.
* Processes and formats documents.
* Runs lists and reports from university databases.
* Maintains, tracks and orders supplies, keys, and technology.
* Works with facilities management.
* Sorts and distributes mail.
* Coordinates publicity for campus events.
* Designs and develops brochures, banners, and flyers.
* Monitors office supply budget, ensuring that supplies are stocked within budget.
* Routinely uses applications including MS office Suite, Internet Explorer, Banner, VMS, GOOGLE, Adobe Photoshop, Connect, Kronos, and Adobe Acrobat Professional.
* Serves as a resource for complex copying projects.
* Ensures that conference room technology is functional and serves as a resource for individuals utilizing the technology in the conference room.
* Ensures that departmental computers are functioning and updated with latest software.
* Interviews, selects, and oversees students workers.
* Provides a wide array of specialized services for the faculty and chair

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How To Become An Administrative Support Associate

High school graduates who have experience using computer software applications, such as word processing and spreadsheets, usually qualify for entry-level positions. Although most secretaries learn their job in several weeks, many legal and medical secretaries require additional training to learn industry-specific terminology. Executive secretaries usually need several years of related work experience.

Education

High school graduates can take courses in word processing and office procedures at technical schools or community colleges. Some temporary placement agencies also provide training in word processing, spreadsheet, and database software.

Some medical and legal secretaries learn industry-specific terminology and practices by attending courses offered at community colleges or technical schools. For executive secretary positions, employers increasingly prefer to hire those who have taken some college courses or have a bachelor’s degree.

Training

Secretaries and administrative assistants typically learn their skills through short-term on-the-job training, usually lasting a few weeks. During this time they learn about administrative procedures, including how to prepare documents. Medical and legal secretaries’ training may last several months as they learn industry-specific terminology and practices.

Work Experience in a Related Occupation

Executive secretaries can gain experience by working in administrative positions that have less challenging responsibilities. Many secretaries and administrative assistants advance to higher level administrative positions.

Licenses, Certifications, and Registrations

Although not required, certification can demonstrate competency to employers.

The International Association of Administrative Professionals offers the Certified Administrative Professional (CAP) certification. Candidates must have a minimum of 2 to 4 years of administrative work experience, depending on their level of education, and pass an examination.

Legal secretaries have several certification options. For example, those with 1 year of general office experience, or who have completed an approved training course, can acquire the Accredited Legal Professional (ALP) certification through a testing process administered by NALS (previously known as National Association of Legal Secretaries). NALS also offers the Professional Legal Secretary (PLS) certification, considered to be an advanced certification for legal support professionals.

The Certified Legal Secretary Specialist (CLSS) certification is conferred by Legal Secretaries International in areas such as intellectual property, criminal law, civil litigation, probate, and business law. Candidates typically need to have 5 years of legal experience and pass an examination to become certified.

Advancement

Secretaries and administrative assistants generally advance to other administrative positions with more responsibilities, such as office supervisor, office manager, or executive secretary.

With additional training, many legal secretaries become paralegals or legal assistants.

Important Qualities

Integrity. Many secretaries and administrative assistants are trusted to handle sensitive information. For example, medical secretaries collect patient data that is required, by law, to be kept confidential in order to protect patient privacy.

Interpersonal skills. Secretaries and administrative assistants interact with clients, customers, or staff. They should communicate effectively and be courteous when interacting with others to create a positive work environment and client experience.

Organizational skills. Secretaries and administrative assistants keep files, folders, and schedules in proper order so an office can run efficiently.

Writing skills. Secretaries and administrative assistants write memos and emails when communicating with managers, employees, and customers. Therefore, they must have good grammar, ensure accuracy, and maintain a professional tone.

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Administrative Support Associate jobs

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Administrative Support Associate Demographics

Gender

  • Female

    83.0%
  • Male

    14.9%
  • Unknown

    2.1%

Ethnicity

  • White

    80.1%
  • Hispanic or Latino

    8.8%
  • Asian

    8.7%
  • Unknown

    1.7%
  • Black or African American

    0.7%
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Languages Spoken

  • Spanish

    57.1%
  • French

    9.5%
  • German

    7.1%
  • Chinese

    4.8%
  • Japanese

    4.8%
  • Italian

    4.8%
  • Portuguese

    2.4%
  • Dutch

    2.4%
  • Cantonese

    2.4%
  • Tagalog

    2.4%
  • Croatian

    2.4%
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Administrative Support Associate

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Administrative Support Associate Education

Administrative Support Associate

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Top Skills for An Administrative Support Associate

CustomerServiceProceduresHRDataEntryPayrollFinancialInterviewProcessPhoneCallsStoreManagementAdministrativeTasksTravelArrangementsPeoplesoftTaleoResourceDataInputStoreAssociatesPowerpointOfficeSuppliesStoreSuppliesSupervise

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Top Administrative Support Associate Skills

  1. Customer Service
  2. Procedures
  3. HR
You can check out examples of real life uses of top skills on resumes here:
  • Managed and supervised a team of customer services representatives.
  • Answered inquires concerning activities and operations of departments/division by referring to and interpreting policies and procedures.
  • Updated HR spreadsheet with employee change requests and processes paperwork.
  • Performed clerical assignments including data entry and scheduling.
  • Provided clerical support to Accounts Payable and Payroll departments.

Top Administrative Support Associate Employers

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Administrative Support Associate Videos

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