How to hire an administrative support clerk

How to hire an administrative support clerk, step by step

Here's a step-by-step administrative support clerk hiring guide:

• Step 1: Identify your hiring needs
• Step 2: Create an ideal candidate profile
• Step 3: Make a budget
• Step 4: Write an administrative support clerk job description
• Step 5: Post your job
• Step 6: Interview candidates
• Step 7: Send a job offer and onboard your new administrative support clerk
• Step 8: Go through the hiring process checklist

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1. Identify your hiring needs

   Before you start hiring an administrative support clerk, identify what type of worker you actually need. Certain positions might call for a full-time employee, while others can be done by a part-time worker or contractor.

   Determine employee vs contractor status

   Is the person you're thinking of hiring a US citizen or green card holder?

   Yes

   No

   Hiring the perfect administrative support clerk also involves considering the ideal background you'd like them to have. Depending on what industry or field they have experience in, they'll bring different skills to the job. It's also important to consider what levels of seniority and education the job requires and what kind of salary such a candidate would likely demand.

   The following list breaks down different types of administrative support clerks and their corresponding salaries.

   Type of Administrative Support Clerk	Description	Hourly rate
   Administrative Support Clerk	General office clerks perform a variety of clerical tasks, including answering telephones, typing documents, and filing records.	$12-20
   Clerk	Clerks are responsible for many of the general administrative tasks in the office. They are in charge of manning office telephone lines, managing incoming and outgoing mails, filing paperwork and other needed records, scheduling and documenting meetings, typing out documents when needed, disseminating memos and other official announcements, and keeping an inventory of office equipment and supplies... Show more	$11-18
   Room Clerk	A room clerk is responsible for receiving guests and assigning them to their respective rooms, typically in a hotel setting. Room clerks manage guests' reservations, explain the policies of the premises, and process their payments for staying at the hotel... Show more	$12-17

   Show more

2. Create an ideal candidate profile

   Common skills:

   • Data Entry
   • Customer Service
   • Office Procedures
   • Payroll
   • Word Processing
   • Administrative Tasks
   • Front Desk
   • Office Equipment
   • Administrative Functions
   • Telephone Calls
   • Scheduling Appointments
   • Travel Arrangements
   • Clerical Support
   • PowerPoint

   Check all skills

   Responsibilities:

   • Demonstrate strong math skills in managing inmate s accounts and calmly and effectively deescalating outbursts of belligerent inmates.
   • Create bulletin board messages and presentations with Microsoft PowerPoint.
   • Generate reports and assist with PowerPoint presentations for senior executives.
   • Maintain cleanliness of the company warehouse, operate warehouse machinery and organize the warehouse to ensure proper product placement.
   • Answer phones with the ability to provide accurate information and education on the communicability and disease process of tuberculosis.

   More administrative support clerk duties

3. Make a budget

   Including a salary range in your administrative support clerk job description helps attract top candidates to the position. An administrative support clerk salary can be affected by several factors, such as geography, experience, seniority, certifications, and the prestige of the hiring company.

   For example, the average salary for an administrative support clerk in Kentucky may be lower than in Hawaii, and an entry-level administrative support clerk usually earns less than a senior-level administrative support clerk. Additionally, an administrative support clerk with certifications may command a higher salary, and working for a well-known company or start-up may also impact an employee's pay.

   Average administrative support clerk salary

   $16.45hourly

   $34,217 yearly

   ---

   Entry-level administrative support clerk salary

   $27,000 yearly salary

   Updated December 7, 2025

   Average administrative support clerk salary by state

   Rank	State	Avg. salary	Hourly rate
   1	Oregon	$39,180	$19
   2	Virginia	$36,042	$17
   3	California	$35,989	$17
   4	Iowa	$35,502	$17
   5	Ohio	$34,164	$16
   6	Texas	$31,705	$15
   7	Missouri	$30,065	$14
   8	Indiana	$29,160	$14

   Average administrative support clerk salary by company

   Company

   Rank	Company	Average salary	Hourly rate	Job openings
   1	United States Courts	$38,755	$18.63	60
   2	Stark County Board Of Developmental Disabilities	$36,841	$17.71	1
   3	Indian Health Service	$35,413	$17.03	5
   4	Clinica Sierra Vista	$35,178	$16.91	6
   5	Parmele Law Firm	$33,931	$16.31
   6	Deschutes County	$33,727	$16.21	2
   7	National Lutheran Communities & Services	$33,576	$16.14
   8	Kroger	$33,327	$16.02	3,552
   9	Triple-S	$32,925	$15.83
   10	Volt Information Sciences	$32,831	$15.78
   11	Pecan Valley Centers For Behavioral And Developmental Healthcare	$31,932	$15.35	1
   12	State of Georgia: Teachers Retirement System of Georgia	$25,964	$12.48	32
   13	Scott County Family YMCA	$23,590	$11.34

4. Writing an administrative support clerk job description

   An administrative support clerk job description should include a summary of the role, required skills, and a list of responsibilities. It's also good to include a salary range and the first name of the hiring manager. Below, you can find an example of an administrative support clerk job description:

   Administrative support clerk job description example

   **Working Saturdays is a must** Shift starts as early as 5:30am, (7.50 hour work day)

   1. S/he will receive and post payments from patients and properly store them in the safe.

   2. S/he will balance all monies and complete necessary paperwork according to established procedures.

   3. S/he will provide administrative support services such as filling in for the receptionist (AM or PM clinic), telephone answering, typing, filing, sorting, scanning, shredding, data entry, greeting patients, etc.

   4. S/he will provide clinical support such as substituting for the Clinic Attendant (AM or PM clinic), monitoring urines, labeling bottles, etc.

   5. S/he will provide back-up to the Administrative Assistant as needed including ordering supplies, processing mail, typing of correspondence and data entry utilizing Word Processing software or other software provided by the Agency.

   6. S/he will create and review the Delinquency Fee List weekly and report those patients who have not paid according to established policies and procedures. S/he will create and manage compliance with fee contracts.

   7. S/he will process ABH/Project Safe claims weekly according to established policies and procedures.

   8. S/he will create the Methadone Program billable treatments weekly using computerized systems according to established policies and procedures.

   9. S/he will make bank deposits with additional administrative support as needed.

   10. S/he will enter client treatments into Connecticut Counseling Centers, Inc.’s Medical Mgr following policies and procedures.

   11. S/he will perform additional duties as assigned.

   12. S/he will monitor patient activity and patient flow in reception area

   13. S/he will greet and verify pertinent patient information to ensure eligibility to be medicated.

   Company DescriptionConnecticut Counseling Centers, Inc. is a not-for-profit corporation that provides a full range of licensed outpatient substance abuse and mental health prevention, education, and treatment services to assist adults in becoming productive members of society.

   Copy this example

   

5. Post your job

   There are various strategies that you can use to find the right administrative support clerk for your business:

   • Consider promoting from within or recruiting from your existing workforce.
   • Ask for referrals from friends, family members, and current employees.
   • Attend job fairs at local colleges to find candidates who meet your education requirements.
   • Use social media platforms like LinkedIn, Facebook, and Twitter to reach potential job candidates.

   Post your job online:

   • Post your administrative support clerk job on Zippia to find and recruit administrative support clerk candidates who meet your exact specifications.
   • Use field-specific websites.
   • Post a job on free websites.

6. Interview candidates

   Your first interview with administrative support clerk candidates should focus on their interest in the role and background experience. As the hiring process goes on, you can learn more about how they'd fit into the company culture in later rounds of interviews.

   Remember to include a few questions that allow candidates to expand on their strengths in their own words. Asking about their unique skills might reveal things you'd miss otherwise. At this point, good candidates can move on to the technical interview.

   The right interview questions can help you assess a candidate's hard skills, behavioral intelligence, and soft skills.

7. Send a job offer and onboard your new administrative support clerk

   Once you've decided on a perfect administrative support clerk candidate, it's time to write an offer letter. In addition to salary, it should include benefits and perks available to the employee. Qualified candidates may be considered for other positions, so make sure your offer is competitive. Candidates may wish to negotiate. Once you've settled on the details, formalize your agreement with a contract.

   It's also important to follow up with applicants who do not get the job with an email letting them know that the position is filled.

   To prepare for the new employee's start date, you can create an onboarding schedule and complete any necessary paperwork, such as employee action forms and onboarding documents like I-9 forms, benefits enrollment, and federal and state tax forms. Human Resources should also ensure that a new employee file is created.

8. Go through the hiring process checklist

   • Determine employee type (full-time, part-time, contractor, etc.)
   • Submit a job requisition form to the HR department
   • Define job responsibilities and requirements
   • Establish budget and timeline
   • Determine hiring decision makers for the role
   • Write job description
   • Post job on job boards, company website, etc.
   • Promote the job internally
   • Process applications through applicant tracking system
   • Review resumes and cover letters
   • Shortlist candidates for screening
   • Hold phone/virtual interview screening with first round of candidates
   • Conduct in-person interviews with top candidates from first round
   • Score candidates based on weighted criteria (e.g., experience, education, background, cultural fit, skill set, etc.)
   • Conduct background checks on top candidates
   • Check references of top candidates
   • Consult with HR and hiring decision makers on job offer specifics
   • Extend offer to top candidate(s)
   • Receive formal job offer acceptance and signed employment contract
   • Inform other candidates that the position has been filled
   • Set and communicate onboarding schedule to new hire(s)
   • Complete new hire paperwork (i9, benefits enrollment, tax forms, etc.)

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