What does an administrative support clerk do?
Administrative support clerk responsibilities
Here are examples of responsibilities from real administrative support clerk resumes:
- Demonstrate strong math skills in managing inmate s accounts and calmly and effectively deescalating outbursts of belligerent inmates.
- Create bulletin board messages and presentations with Microsoft PowerPoint.
- Generate reports and assist with PowerPoint presentations for senior executives.
- Maintain cleanliness of the company warehouse, operate warehouse machinery and organize the warehouse to ensure proper product placement.
- Answer phones with the ability to provide accurate information and education on the communicability and disease process of tuberculosis.
Administrative support clerk skills and personality traits
We calculated that 21% of Administrative Support Clerks are proficient in Data Entry, Customer Service, and Office Procedures. They’re also known for soft skills such as Customer-service skills, Detail oriented, and Organizational skills.
We break down the percentage of Administrative Support Clerks that have these skills listed on their resume here:
- Data Entry, 21%
Perform data entry regarding admissions, discharges and transfers according to established procedures.
- Customer Service, 11%
Identified and implemented enhancements to customer service, communications, and mediation processes to improve efficiency and customer satisfaction;
- Office Procedures, 9%
Photocopy documents and other material in accordance with established office procedures.
- Payroll, 8%
Processed payroll bi-monthly and handled employee workman compensation program.
- Word Processing, 5%
Performed all the word processing for the district.
- Administrative Tasks, 4%
Completed weekly administrative tasks for the Operations Manager.
Most administrative support clerks use their skills in "data entry," "customer service," and "office procedures" to do their jobs. You can find more detail on essential administrative support clerk responsibilities here:
Customer-service skills. The most essential soft skill for an administrative support clerk to carry out their responsibilities is customer-service skills. This skill is important for the role because "general office clerks often provide general information to company staff, customers, or the public." Additionally, an administrative support clerk resume shows how their duties depend on customer-service skills: "sorted mail, customer service, phones, data entry, balanced daily transactions and deposits. "
Detail oriented. Another essential skill to perform administrative support clerk duties is detail oriented. Administrative support clerks responsibilities require that "general office clerks perform many clerical tasks that require attention to detail, such as preparing bills." Administrative support clerks also use detail oriented in their role according to a real resume snippet: "organize the details of travel arrangements and expenses utilizing the concur database for traveling employee and program manager. "
Organizational skills. This is an important skill for administrative support clerks to perform their duties. For an example of how administrative support clerk responsibilities depend on this skill, consider that "general office clerks file and retrieve records." This excerpt from a resume also shows how vital it is to everyday roles and responsibilities of an administrative support clerk: "prepared meeting minutes and edited subcontractor proposals, project punchlist, transmittals and memorandums for organizational support. ".
The three companies that hire the most administrative support clerks are:
- MDU Resources2 administrative support clerks jobs
- Deschutes County2 administrative support clerks jobs
- Crossfire1 administrative support clerks jobs
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Administrative support clerk vs. Clerk
Clerks are responsible for many of the general administrative tasks in the office. They are in charge of manning office telephone lines, managing incoming and outgoing mails, filing paperwork and other needed records, scheduling and documenting meetings, typing out documents when needed, disseminating memos and other official announcements, and keeping an inventory of office equipment and supplies. Clerks should have good office skills, communication skills, business writing skills, and time management skills. They should also be able to treat any document or paperwork they handle with confidentiality.
There are some key differences in the responsibilities of each position. For example, administrative support clerk responsibilities require skills like "office procedures," "provides administrative support," "administrative functions," and "scheduling appointments." Meanwhile a typical clerk has skills in areas such as "basic math," "math," "cleanliness," and "pos." This difference in skills reveals the differences in what each career does.
Clerks earn the highest salaries when working in the health care industry, with an average yearly salary of $31,380. On the other hand, administrative support clerks are paid more in the government industry with an average salary of $34,694.On average, clerks reach similar levels of education than administrative support clerks. Clerks are 0.3% less likely to earn a Master's Degree and 0.8% more likely to graduate with a Doctoral Degree.Administrative support clerk vs. Room clerk
A room clerk is responsible for receiving guests and assigning them to their respective rooms, typically in a hotel setting. Room clerks manage guests' reservations, explain the policies of the premises, and process their payments for staying at the hotel. They also ensure the rooms' cleanliness, reaching out to the maintenance for any repairs and requests for additional room items. A room clerk must have excellent communication and customer service skills, respond to the customer's inquiries and concerns, and resolve service complaints immediately.
In addition to the difference in salary, there are some other key differences worth noting. For example, administrative support clerk responsibilities are more likely to require skills like "office procedures," "payroll," "word processing," and "provides administrative support." Meanwhile, a room clerk has duties that require skills in areas such as "stock room," "purchase orders," "inventory control," and "postage meter." These differences highlight just how different the day-to-day in each role looks.
Room clerks may earn a lower salary than administrative support clerks, but room clerks earn the most pay in the government industry with an average salary of $33,014. On the other hand, administrative support clerks receive higher pay in the government industry, where they earn an average salary of $34,694.In general, room clerks achieve similar levels of education than administrative support clerks. They're 0.8% less likely to obtain a Master's Degree while being 0.8% more likely to earn a Doctoral Degree.Administrative support clerk vs. Data clerk
A data clerk is responsible for performing administrative support tasks, mainly focusing on data-entry. Their responsibilities typically include updating databases, maintaining records on spreadsheets and other documents, preparing and processing files, creating and organizing reports, coordinating with different departments to gather or disseminate data, and performing research and analysis. They may also handle calls and correspondence, monitor schedules and office supply inventory, and complete support tasks for staff as necessary. Furthermore, as a data clerk, it is essential to maintain an active communication line with teams and adhere to the company's data security policies and regulations.
There are many key differences between these two careers, including some of the skills required to perform responsibilities within each role. For example, an administrative support clerk is likely to be skilled in "customer service," "office procedures," "word processing," and "provides administrative support," while a typical data clerk is skilled in "computer entry," "purchase orders," "student data," and "data integrity."
Data clerks earn the best pay in the manufacturing industry, where they command an average salary of $35,533. Administrative support clerks earn the highest pay from the government industry, with an average salary of $34,694.When it comes to education, data clerks tend to earn similar degree levels compared to administrative support clerks. In fact, they're 0.2% more likely to earn a Master's Degree, and 0.3% more likely to graduate with a Doctoral Degree.Administrative support clerk vs. Administrative office specialist
An administrative office specialist helps offices to run efficiently and smoothly by performing clerical support tasks. Their responsibilities often include preparing and processing documents, arranging meetings and appointments, monitoring the budgets and expenditures, answering calls and correspondence, handling the inventory and procurement of office supplies, and developing strategies to optimize office operations. They may also address issues and concerns, resolving them promptly and professionally. Furthermore, as an administrative office specialist, it is essential to coordinate staff, all while implementing the company's policies and regulations.
Even though a few skill sets overlap between administrative support clerks and administrative office specialists, there are some differences that are important to note. For one, an administrative support clerk might have more use for skills like "scheduling appointments," "general administrative support," "veterans," and "computer system." Meanwhile, some responsibilities of administrative office specialists require skills like "phone calls," "database management," "office management," and "access database. "
Administrative office specialists enjoy the best pay in the technology industry, with an average salary of $36,820. For comparison, administrative support clerks earn the highest salary in the government industry.In general, administrative office specialists hold similar degree levels compared to administrative support clerks. Administrative office specialists are 2.1% more likely to earn their Master's Degree and 0.5% more likely to graduate with a Doctoral Degree.Types of administrative support clerk
Updated January 8, 2025











