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Administrative Support Careers

Administrative support workers, sometimes called administrative support specialists, take care of clerical tasks in an office that helps their employer serve the public. Most administrative support workers work for government offices, although they can also work for private companies. They handle tasks that help organize the office such as storing files and inputting data into the payroll system. Administrative support workers need to be strong communicators because they handle internal communications, for example by scheduling meetings, and communicate with the public via phone and email. Administrative support workers are often highly knowledgeable about procedures in the office they work for so they can help customers and coworkers with their questions.

There are a few different ways to become an administrative support worker. About half have a bachelor's degree in business or administration. However, many do this job with only a high school diploma.

Administrative support workers usually need a few years of administrative experience, for example as assistants. Only then can they apply for an administrative support position, which usually pays around $33,023 a year.

There is more than meets the eye when it comes to being an administrative support. For example, did you know that they make an average of $16.05 an hour? That's $33,388 a year!

Between 2018 and 2028, the career is expected to grow -7% and produce -276,700 job opportunities across the U.S.

What Does an Administrative Support Do

There are certain skills that many administrative supports have in order to accomplish their responsibilities. By taking a look through resumes, we were able to narrow down the most common skills for a person in this position. We discovered that a lot of resumes listed interpersonal skills, writing skills and organizational skills.

When it comes to the most important skills required to be an administrative support, we found that a lot of resumes listed 15.3% of administrative supports included customer service, while 10.3% of resumes included procedures, and 6.8% of resumes included administrative tasks. Hard skills like these are helpful to have when it comes to performing essential job responsibilities.

When it comes to searching for a job, many search for a key term or phrase. Instead, it might be more helpful to search by industry, as you might be missing jobs that you never thought about in industries that you didn't even think offered positions related to the administrative support job title. But what industry to start with? Most administrative supports actually find jobs in the professional and health care industries.

How To Become an Administrative Support

If you're interested in becoming an administrative support, one of the first things to consider is how much education you need. We've determined that 40.3% of administrative supports have a bachelor's degree. In terms of higher education levels, we found that 8.6% of administrative supports have master's degrees. Even though some administrative supports have a college degree, it's possible to become one with only a high school degree or GED.

Choosing the right major is always an important step when researching how to become an administrative support. When we researched the most common majors for an administrative support, we found that they most commonly earn bachelor's degree degrees or associate degree degrees. Other degrees that we often see on administrative support resumes include high school diploma degrees or master's degree degrees.

You may find that experience in other jobs will help you become an administrative support. In fact, many administrative support jobs require experience in a role such as administrative assistant. Meanwhile, many administrative supports also have previous career experience in roles such as customer service representative or cashier.

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Average Salary
$33,388
Average Salary
Job Growth Rate
-7%
Job Growth Rate
Job Openings
38,691
Job Openings

Administrative Support Career Paths

Top Careers Before Administrative Support

Cashier
7.3 %

Top Careers After Administrative Support

What is the right job for my career path?

Tell us your goals and we'll match you with the rights job to get there.

Average Salary for an Administrative Support

Administrative Supports in America make an average salary of $33,388 per year or $16 per hour. The top 10 percent makes over $45,000 per year, while the bottom 10 percent under $24,000 per year.
Average Salary
$33,388

Best Paying Cities

City
ascdesc
Average Salarydesc
Washington, DC
Salary Range33k - 53k$42k$42,164
Annapolis, MD
Salary Range33k - 52k$42k$41,920
Chico, CA
Salary Range32k - 52k$41k$41,309
Seattle, WA
Salary Range34k - 48k$41k$40,910
Saint Paul, MN
Salary Range33k - 44k$38k$38,445
Phoenix, AZ
Salary Range30k - 47k$38k$38,022
$24k
$53k

Recently Added Salaries

Job TitleCompanyascdescCompanyascdescStart DateascdescSalaryascdesc
Administrative Support
Administrative Support
Inter-Connect Employment Services
Inter-Connect Employment Services
03/30/2021
03/30/2021
$31,30503/30/2021
$31,305
Administrative Support
Administrative Support
Aerotek
Aerotek
03/30/2021
03/30/2021
$33,39203/30/2021
$33,392
Dhs/Dfcs Administrative Support
Dhs/Dfcs Administrative Support
State of Georgia
State of Georgia
03/27/2021
03/27/2021
$18,61103/27/2021
$18,611
Admin Support 1
Admin Support 1
Georgia Department of Revenue
Georgia Department of Revenue
03/24/2021
03/24/2021
$20,57103/24/2021
$20,571
Administrative Support III, Eviction Prevention Program
Administrative Support III, Eviction Prevention Program
YMCA of Greater Seattle
YMCA of Greater Seattle
03/22/2021
03/22/2021
$39,65303/22/2021
$39,653
See More Recent Salaries

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Administrative Support Resumes

Designing and figuring out what to include on your resume can be tough, not to mention time-consuming. That's why we put together a guide that is designed to help you craft the perfect resume for becoming an Administrative Support. If you're needing extra inspiration, take a look through our selection of templates that are specific to your job.

Learn How To Write an Administrative Support Resume

At Zippia, we went through countless Administrative Support resumes and compiled some information about how best to optimize them. Here are some suggestions based on what we found, divided by the individual sections of the resume itself.

View Detailed Information

Administrative Support Demographics

Gender

female

73.8 %

male

20.7 %

unknown

5.6 %

Ethnicity

White

69.5 %

Hispanic or Latino

15.5 %

Black or African American

9.3 %

Foreign Languages Spoken

Spanish

61.8 %

French

9.4 %

German

4.2 %
See More Demographics

Administrative Support Education

Majors

Business
33.0 %

Degrees

Bachelors

40.2 %

Certificate

20.6 %

Associate

19.9 %

Top Colleges for Administrative Supports

1. Western Carolina University

Cullowhee, NC • Public

In-State Tuition
$3,926
Enrollment
9,835

2. Stanford University

Stanford, CA • Private

In-State Tuition
$51,354
Enrollment
7,083

3. Ball State University

Muncie, IN • Public

In-State Tuition
$9,896
Enrollment
15,529

4. University of Pennsylvania

Philadelphia, PA • Private

In-State Tuition
$55,584
Enrollment
10,764

5. Bowling Green State University

Bowling Green, OH • Public

In-State Tuition
$11,105
Enrollment
13,729

6. Cedar Crest College

Allentown, PA • Private

In-State Tuition
$39,216
Enrollment
1,303

7. Morgan State University

Baltimore, MD • Public

In-State Tuition
$7,900
Enrollment
6,404

8. Northwestern University

Evanston, IL • Private

In-State Tuition
$54,568
Enrollment
8,451

9. Siena Heights University

Adrian, MI • Private

In-State Tuition
$27,124
Enrollment
2,035

10. University of Akron

Akron, OH • Public

In-State Tuition
$11,463
Enrollment
13,676
See More Education Info
Job type you want
Full Time
Part Time
Internship
Temporary

Top Skills For an Administrative Support

The skills section on your resume can be almost as important as the experience section, so you want it to be an accurate portrayal of what you can do. Luckily, we've found all of the skills you'll need so even if you don't have these skills yet, you know what you need to work on. Out of all the resumes we looked through, 15.3% of administrative supports listed customer service on their resume, but soft skills such as interpersonal skills and writing skills are important as well.

Best States For an Administrative Support

Some places are better than others when it comes to starting a career as an administrative support. The best states for people in this position are Rhode Island, Maryland, Washington, and California. Administrative supports make the most in Rhode Island with an average salary of $42,741. Whereas in Maryland and Washington, they would average $41,767 and $40,328, respectively. While administrative supports would only make an average of $38,805 in California, you would still make more there than in the rest of the country. We determined these as the best states based on job availability and pay. By finding the median salary, cost of living, and using the Bureau of Labor Statistics' Location Quotient, we narrowed down our list of states to these four.

1. Washington

Total Administrative Support Jobs:
1,643
Highest 10% Earn:
$55,000
Location Quotient:
1.64
Location Quotient is a measure used by the Bureau of Labor Statistics (BLS) to determine how concentrated a certain industry is in a single state compared to the nation as a whole. You can read more about how BLS calculates location quotients here

2. New Mexico

Total Administrative Support Jobs:
364
Highest 10% Earn:
$55,000
Location Quotient:
1.36
Location Quotient is a measure used by the Bureau of Labor Statistics (BLS) to determine how concentrated a certain industry is in a single state compared to the nation as a whole. You can read more about how BLS calculates location quotients here

3. Maryland

Total Administrative Support Jobs:
778
Highest 10% Earn:
$64,000
Location Quotient:
0.9
Location Quotient is a measure used by the Bureau of Labor Statistics (BLS) to determine how concentrated a certain industry is in a single state compared to the nation as a whole. You can read more about how BLS calculates location quotients here
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Top Administrative Support Employers

We've made finding a great employer to work for easy by doing the hard work for you. We looked into employers that employ administrative supports and discovered their number of administrative support opportunities and average salary. Through our research, we concluded that Macy's was the best, especially with an average salary of $38,947. Kelly Services follows up with an average salary of $34,085, and then comes ManpowerGroup with an average of $33,539. In addition, we know most people would rather work from home. So instead of having to change careers, we identified the best employers for remote work as an administrative support. The employers include Kforce, Randstad USA, and Dizzion

1. Macy's
4.4
Avg. Salary: 
$38,947
Administrative Supports Hired: 
518+
2. Kelly Services
4.5
Avg. Salary: 
$34,085
Administrative Supports Hired: 
218+
3. ManpowerGroup
4.4
Avg. Salary: 
$33,539
Administrative Supports Hired: 
147+
4. Adecco
4.3
Avg. Salary: 
$33,822
Administrative Supports Hired: 
135+
5. Robert Half International
4.5
Avg. Salary: 
$33,758
Administrative Supports Hired: 
134+
6. Randstad USA
4.1
Avg. Salary: 
$34,523
Administrative Supports Hired: 
123+
Updated October 2, 2020