1. Western Carolina University
Cullowhee, NC • Private
Administrative support workers, sometimes called administrative support specialists, take care of clerical tasks in an office that helps their employer serve the public. Most administrative support workers work for government offices, although they can also work for private companies. They handle tasks that help organize the office such as storing files and inputting data into the payroll system. Administrative support workers need to be strong communicators because they handle internal communications, for example by scheduling meetings, and communicate with the public via phone and email. Administrative support workers are often highly knowledgeable about procedures in the office they work for so they can help customers and coworkers with their questions.
There are a few different ways to become an administrative support worker. About half have a bachelor's degree in business or administration. However, many do this job with only a high school diploma.
Administrative support workers usually need a few years of administrative experience, for example as assistants. Only then can they apply for an administrative support position, which usually pays around $33,023 a year.
There are certain skills that many administrative supports have in order to accomplish their responsibilities. By taking a look through resumes, we were able to narrow down the most common skills for a person in this position. We discovered that a lot of resumes listed interpersonal skills, writing skills and organizational skills.
If you're interested in becoming an administrative support, one of the first things to consider is how much education you need. We've determined that 49.2% of administrative supports have a bachelor's degree. In terms of higher education levels, we found that 6.2% of administrative supports have master's degrees. Even though most administrative supports have a college degree, it's possible to become one with only a high school degree or GED.
As you move along in your career, you may start taking on more responsibilities or notice that you've taken on a leadership role. Using our career map, an administrative support can determine their career goals through the career progression. For example, they could start out with a role such as executive assistant, progress to a title such as office manager and then eventually end up with the title senior account manager.
What Am I Worth?
The role of an administrative support includes a wide range of responsibilities. These responsibilities can vary based on an individual's specific job, company, or industry.Here are some general administrative support responsibilities:
There are several types of administrative support, including:
As office administrator, you've got to lay down the law for your team. Sure, no one likes a tough boss, but they need to know what goals they're aiming for, and that's where you come in. You'll need to divide and conquer on some tasks, so the team doesn't feel overwhelmed.
The biggest, and probably toughest, part of your job is making sure your team is consistantly performing. You have to find a nice balance for employees so they don't get burned out on work, while also making sure they're not playing Solitaire on their computer.
Office administrators typically work somewhere between 35-40 hours a week. Generally, they won't work more than that. This means you might get to go home a little early some days. Our fingers are crossed that you get off a little early on Friday, so you can kickstart your weekend on a high note.
Administrative coordinators help the company to handle the general administration of the company. You will handle the basic administrative duties like answering incoming calls, interacting with the clients, and giving solutions when needed to their issues.
You will also be responsible for maintaining and making the office organized. Similarly, you will welcome visitors and direct them to the appropriate department. You will provide administrative support to the management. As a result, you will monitor and coordinate the accounting activities which you will prepare internal reports for management.
Good knowledge of finance and accounting to help you prepare internal reports for management is required. An administrative coordinator must have good interpersonal skills to be able to relate with clients and good communication skills. Similarly, you must be able to compose and edit written materials. You will make an average of $19.77 an hour or $41,129 yearly.
An administrative clerk performs tasks such as data entry, typing, organizing documents, answering emails and phones, and typically any basic clerical task you can imagine needs to be done in an office.
Following the lead of an office manager, administrative clerks make the most of their computer skills, their ability to multitask, and their independent spirit. They know how to manage their time and organize the world around them. They know how to communicate efficiently, and they probably dabble a little in bookkeeping as well.
As corporate culture is flourishing, administrative clerks are being assigned responsibilities regarding the cultural and social engagement of employees as well, such as planning off-site activities or making the office a cozier place with snacks and other niceties.
Mouse over a state to see the number of active administrative support jobs in each state. The darker areas on the map show where administrative supports earn the highest salaries across all 50 states.
|Rank||State||Number of Jobs||Average Salary|
High School Diploma
Cullowhee, NC • Private
Stanford, CA • Private
Muncie, IN • Private
Philadelphia, PA • Private
Bowling Green, OH • Private
Allentown, PA • Private
Baltimore, MD • Private
Evanston, IL • Private
Adrian, MI • Private
Akron, OH • Private
The skills section on your resume can be almost as important as the experience section, so you want it to be an accurate portrayal of what you can do. Luckily, we've found all of the skills you'll need so even if you don't have these skills yet, you know what you need to work on. Out of all the resumes we looked through, 18.1% of administrative supports listed customer service on their resume, but soft skills such as interpersonal skills and writing skills are important as well.
Zippia allows you to choose from different easy-to-use Administrative Support templates, and provides you with expert advice. Using the templates, you can rest assured that the structure and format of your Administrative Support resume is top notch. Choose a template with the colors, fonts & text sizes that are appropriate for your industry.
After extensive research and analysis, Zippia's data science team found that:
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Some places are better than others when it comes to starting a career as an administrative support. The best states for people in this position are Rhode Island, Massachusetts, Connecticut, and Maryland. Administrative supports make the most in Rhode Island with an average salary of $50,318. Whereas in Massachusetts and Connecticut, they would average $49,087 and $48,584, respectively. While administrative supports would only make an average of $47,963 in Maryland, you would still make more there than in the rest of the country. We determined these as the best states based on job availability and pay. By finding the median salary, cost of living, and using the Bureau of Labor Statistics' Location Quotient, we narrowed down our list of states to these four.
2. District of Columbia
|Rank||Company||Average Salary||Hourly Rate||Job Openings|
|6||Bank of America||$37,937||$18.24||34|
|8||Hewlett Packard Enterprise||$37,056||$17.82||42|
You start a career in administration with a two or four-year college degree. While there are several ways to enter into business administration, a college degree or certification is required.
Administrative support skills are technological savvy, written and verbal communication, organization, time management, strategic planning, resourcefulness, and detail-oriented.
Someone in an administrative support role should have the technical skills to perform common duties such as data entry, which requires a keen eye for detail to catch any mistakes.
The highest-paying administrative job is a hospital administrator. Administrative responsibilities will vary with the specific type of company or work being done.
The annual average salary for a hospital administrator is approximately $111,000. This salary reflects the administrator's responsibility to operate all areas of a hospital efficiently. Similarly, the average salary of a city administrator is approximately $94,000 annually. Both positions represent large operations with many departments that must work effectively.
The role of admin support is to assist with clerical and administrative processes. Admin support can work in various industries and levels within a company.
Admin support positions assist management and visitors to the company by handling office tasks, providing polite and professional assistance via phone, mail, and e-mail, making reservations or travel arrangements, and generally being a helpful and positive presence in the workplace.