Administrative support workers, sometimes called administrative support specialists, take care of clerical tasks in an office that helps their employer serve the public. Most administrative support workers work for government offices, although they can also work for private companies. They handle tasks that help organize the office such as storing files and inputting data into the payroll system. Administrative support workers need to be strong communicators because they handle internal communications, for example by scheduling meetings, and communicate with the public via phone and email. Administrative support workers are often highly knowledgeable about procedures in the office they work for so they can help customers and coworkers with their questions.
There are a few different ways to become an administrative support worker. About half have a bachelor's degree in business or administration. However, many do this job with only a high school diploma.
Administrative support workers usually need a few years of administrative experience, for example as assistants. Only then can they apply for an administrative support position, which usually pays around $33,023 a year.
There is more than meets the eye when it comes to being an administrative support. For example, did you know that they make an average of $16.05 an hour? That's $33,388 a year!
Between 2018 and 2028, the career is expected to grow -7% and produce -276,700 job opportunities across the U.S.
There are certain skills that many administrative supports have in order to accomplish their responsibilities. By taking a look through resumes, we were able to narrow down the most common skills for a person in this position. We discovered that a lot of resumes listed interpersonal skills, writing skills and organizational skills.
When it comes to the most important skills required to be an administrative support, we found that a lot of resumes listed 15.3% of administrative supports included customer service, while 10.3% of resumes included procedures, and 6.8% of resumes included administrative tasks. Hard skills like these are helpful to have when it comes to performing essential job responsibilities.
When it comes to searching for a job, many search for a key term or phrase. Instead, it might be more helpful to search by industry, as you might be missing jobs that you never thought about in industries that you didn't even think offered positions related to the administrative support job title. But what industry to start with? Most administrative supports actually find jobs in the professional and health care industries.
If you're interested in becoming an administrative support, one of the first things to consider is how much education you need. We've determined that 40.3% of administrative supports have a bachelor's degree. In terms of higher education levels, we found that 8.6% of administrative supports have master's degrees. Even though some administrative supports have a college degree, it's possible to become one with only a high school degree or GED.
Choosing the right major is always an important step when researching how to become an administrative support. When we researched the most common majors for an administrative support, we found that they most commonly earn bachelor's degree degrees or associate degree degrees. Other degrees that we often see on administrative support resumes include high school diploma degrees or master's degree degrees.
You may find that experience in other jobs will help you become an administrative support. In fact, many administrative support jobs require experience in a role such as administrative assistant. Meanwhile, many administrative supports also have previous career experience in roles such as customer service representative or cashier.