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Administrative support vs administrative assistant

The differences between administrative supports and administrative assistants can be seen in a few details. Each job has different responsibilities and duties. It typically takes 1-2 years to become both an administrative support and an administrative assistant. Additionally, an administrative support has an average salary of $37,692, which is higher than the $34,945 average annual salary of an administrative assistant.

The top three skills for an administrative support include customer service, administrative tasks and data entry. The most important skills for an administrative assistant are customer service, data entry, and powerpoint.

Administrative support vs administrative assistant overview

Administrative SupportAdministrative Assistant
Yearly salary$37,692$34,945
Hourly rate$18.12$16.80
Growth rate-8%-8%
Number of jobs114,48065,769
Job satisfaction-4.14
Most common degreeBachelor's Degree, 49%Bachelor's Degree, 47%
Average age5050
Years of experience22

What does an administrative support do?

Administrative support specialists provide different types of governmental assistance. They carry out varied clerical duties in almost all industries. Most of these duties revolve around supervising and distributing information within an organization. This typically includes taking memos, answering phone calls, and managing, storing, and organizing files. They are also responsible for receiving and sending correspondence and greeting customers and clients. Some administrative support may be required to have vast professional knowledge as their duties are more specialized than the others.

What does an administrative assistant do?

Administrative assistants, or admin assistants, do general clerical and administrative activities. Their duties involve organizing and maintaining files and records, preparing documents, scheduling meetings and appointments, and providing general support in the office. Administrative assistants handle incoming and outgoing official correspondences, take minutes of important meetings and manage calls to the main office number. They also assist executives in providing structure to their day by managing their schedule, drafting e-mails, and other activities that executives may need assistance in. Administrative assistants should have the following skills: organizing, business writing, decision-making, and communication.

Administrative support vs administrative assistant salary

Administrative supports and administrative assistants have different pay scales, as shown below.

Administrative SupportAdministrative Assistant
Average salary$37,692$34,945
Salary rangeBetween $26,000 And $53,000Between $26,000 And $46,000
Highest paying CityWashington, DCSan Francisco, CA
Highest paying stateRhode IslandCalifornia
Best paying companyPacific Investment Management Company LLCWestfield State University
Best paying industryTechnology-

Differences between administrative support and administrative assistant education

There are a few differences between an administrative support and an administrative assistant in terms of educational background:

Administrative SupportAdministrative Assistant
Most common degreeBachelor's Degree, 49%Bachelor's Degree, 47%
Most common majorBusinessBusiness
Most common collegeWestern Carolina UniversityWestern Carolina University

Administrative support vs administrative assistant demographics

Here are the differences between administrative supports' and administrative assistants' demographics:

Administrative SupportAdministrative Assistant
Average age5050
Gender ratioMale, 20.4% Female, 79.6%Male, 12.7% Female, 87.3%
Race ratioBlack or African American, 9.1% Unknown, 3.9% Hispanic or Latino, 15.9% Asian, 3.8% White, 66.6% American Indian and Alaska Native, 0.7%Black or African American, 9.2% Unknown, 3.9% Hispanic or Latino, 16.0% Asian, 3.8% White, 66.4% American Indian and Alaska Native, 0.7%
LGBT Percentage6%6%

Differences between administrative support and administrative assistant duties and responsibilities

Administrative support example responsibilities.

  • Manage company finances using QuickBooks software, including monitoring the operating budget and collecting on unpaid invoices.
  • Interview veterans to determine issues/concerns and recommend services.
  • Mail VA benefits correspondence to veterans and various organizations.
  • Prepare payroll packages for distribution and delivery, including collating and packing of documents.
  • Research and maintain reference library with ADAPCP in support of prevention and rehabilitation efforts.
  • Develop SharePoint training of project personal and create operating procedures, training documents and briefings.
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Administrative assistant example responsibilities.

  • Manage time and attendance using Kronos software for entire department.
  • Participate in national projects, manage new customer conversions to MCI from other carriers.
  • Manage FEDEX delivery requirements ensuring compliance with company policy.
  • Manage and update social media outlets including Facebook and LinkedIn.
  • Manage company finances using QuickBooks software, including monitoring the operating budget and collecting on unpaid invoices.
  • Manage and develop the daily clinical schedule for the in-patient rehabilitation staff taking into consideration Medicare guidelines and staffing ratios.
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Administrative support vs administrative assistant skills

Common administrative support skills
  • Customer Service, 18%
  • Administrative Tasks, 8%
  • Data Entry, 6%
  • Payroll, 6%
  • Phone Calls, 6%
  • Patients, 5%
Common administrative assistant skills
  • Customer Service, 14%
  • Data Entry, 11%
  • PowerPoint, 6%
  • Travel Arrangements, 5%
  • Database Management, 5%
  • Word Processing, 5%

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