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Administrative support vs support clerk

The differences between administrative supports and support clerks can be seen in a few details. Each job has different responsibilities and duties. It typically takes 1-2 years to become both an administrative support and a support clerk. Additionally, an administrative support has an average salary of $37,692, which is higher than the $35,159 average annual salary of a support clerk.

The top three skills for an administrative support include customer service, administrative tasks and data entry. The most important skills for a support clerk are customer service, data entry, and patients.

Administrative support vs support clerk overview

Administrative SupportSupport Clerk
Yearly salary$37,692$35,159
Hourly rate$18.12$16.90
Growth rate-8%-5%
Number of jobs114,480163,168
Job satisfaction--
Most common degreeBachelor's Degree, 49%Bachelor's Degree, 38%
Average age5047
Years of experience22

What does an administrative support do?

Administrative support specialists provide different types of governmental assistance. They carry out varied clerical duties in almost all industries. Most of these duties revolve around supervising and distributing information within an organization. This typically includes taking memos, answering phone calls, and managing, storing, and organizing files. They are also responsible for receiving and sending correspondence and greeting customers and clients. Some administrative support may be required to have vast professional knowledge as their duties are more specialized than the others.

What does a support clerk do?

A support clerk is primarily in charge of performing administrative support tasks in an office, making the daily workflow easier. Their responsibilities typically include preparing and processing documentation, answering and forwarding calls, handling correspondence, disseminating and organizing files, and running errands as needed. They may also update databases, maintaining records of all transactions. Furthermore, as a support clerk, it is essential to maintain an active communication line with staff, coordinating to ensure efficient and smooth workplace operations.

Administrative support vs support clerk salary

Administrative supports and support clerks have different pay scales, as shown below.

Administrative SupportSupport Clerk
Average salary$37,692$35,159
Salary rangeBetween $26,000 And $53,000Between $22,000 And $54,000
Highest paying CityWashington, DCSan Diego, CA
Highest paying stateRhode IslandHawaii
Best paying companyPacific Investment Management Company LLCLos Alamos National Laboratory
Best paying industryTechnologyGovernment

Differences between administrative support and support clerk education

There are a few differences between an administrative support and a support clerk in terms of educational background:

Administrative SupportSupport Clerk
Most common degreeBachelor's Degree, 49%Bachelor's Degree, 38%
Most common majorBusinessBusiness
Most common collegeWestern Carolina UniversityStanford University

Administrative support vs support clerk demographics

Here are the differences between administrative supports' and support clerks' demographics:

Administrative SupportSupport Clerk
Average age5047
Gender ratioMale, 20.4% Female, 79.6%Male, 26.1% Female, 73.9%
Race ratioBlack or African American, 9.1% Unknown, 3.9% Hispanic or Latino, 15.9% Asian, 3.8% White, 66.6% American Indian and Alaska Native, 0.7%Black or African American, 10.7% Unknown, 4.6% Hispanic or Latino, 20.6% Asian, 8.4% White, 54.6% American Indian and Alaska Native, 1.0%
LGBT Percentage6%6%

Differences between administrative support and support clerk duties and responsibilities

Administrative support example responsibilities.

  • Manage company finances using QuickBooks software, including monitoring the operating budget and collecting on unpaid invoices.
  • Interview veterans to determine issues/concerns and recommend services.
  • Mail VA benefits correspondence to veterans and various organizations.
  • Prepare payroll packages for distribution and delivery, including collating and packing of documents.
  • Research and maintain reference library with ADAPCP in support of prevention and rehabilitation efforts.
  • Develop SharePoint training of project personal and create operating procedures, training documents and briefings.
  • Show more

Support clerk example responsibilities.

  • Demonstrate strong math skills in managing inmate s accounts and calmly and effectively deescalating outbursts of belligerent inmates.
  • Inform eligible or potentially eligible individuals with Medicaid cover service and how to use them.
  • Assist in development and creation of provider workshop materials to include manuals, PowerPoint presentations, and registration materials.
  • Organize and locate inventory and update companies QuickBooks.
  • Prepare subpoenas for document production, deposition and trial appearance/testimony.
  • Record results in database from medical questionnaires complete by individuals presenting Medicaid claims.
  • Show more

Administrative support vs support clerk skills

Common administrative support skills
  • Customer Service, 18%
  • Administrative Tasks, 8%
  • Data Entry, 6%
  • Payroll, 6%
  • Phone Calls, 6%
  • Patients, 5%
Common support clerk skills
  • Customer Service, 19%
  • Data Entry, 15%
  • Patients, 10%
  • Clerical Support, 6%
  • Medical Terminology, 6%
  • Office Equipment, 5%

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