Administrative Support resume examples for 2025
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How to write an administrative support resume
Craft a resume summary statement
A resume summary is your opening statement that highlights your strongest skills and top accomplishments. It is your chance to quickly let recruiters know who you are professionally - and why they should hire you for the administrative support role.
Step 1: Mention your current job title or the role you're pursuing.
Step 2: Include your years of experience in administrative support-related roles. Consider adding relevant company and industry experience as relevant to the job listing.
Step 3: Highlight your greatest accomplishments. Here is your chance to make sure your biggest wins aren't buried in your resume.
Step 4: Again, keep it short. Your goal is to summarize your experience and highlight your accomplishments, not write a paragraph.
These four steps should give you a strong elevator pitch and land you some administrative support interviews.Hi, I'm Zippi, your job search robot. Let me write a first draft of your summary statement.
List the right project manager skills
Many resumes are filtered out by hiring software before a human eye ever sees them. A robust Skills section can let recruiters (and bots) know you have the skills to do the job. Here is how to make the most of your skills section:
- You often need to include the exact keywords from the job description in your resume. Look at the job listing and consider which of the listed skills you have experience with, along with related skills.
- Include as many relevant hard skills and soft skills as possible from the listing.
- Use the most up to date and accurate terms. Don't forget to be specific.
Here are example skills to include in your “Area of Expertise” on an administrative support resume:
- Customer Service
- Administrative Tasks
- Data Entry
- Payroll
- Phone Calls
- Patients
- PowerPoint
- Excellent Organizational
- Human Resources
- Administrative Functions
- Database Management
- Word Processing
- Provides Administrative Support
- Math
- Office Equipment
- Travel Arrangements
- Front Desk
- Scheduling Interviews
- Purchase Orders
- Clerical Support
- Windows
- Lotus Notes
- Hr Liaison
- Financial Reports
- Scheduling Appointments
- Telephone Calls
- SharePoint
- Interview Process
- Office Support
- Expense Reports
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How to structure your work experience
A work experience section is a vital part of your resume because it shows you have the experience to succeed in your next job.
- Put your most recent experience first. Prospective employers care about your most recent accomplishments the most.
- Put the job title, company name, city, and state on the left. Align dates in month and year format on the right-hand side.
- Include only recent, relevant jobs. This means if you're a fairly experienced worker, you might need to leave off that first internship or other positions in favor of highlighting more pertinent positions.
How to write administrative support experience bullet points
Your resume is your chance to show your biggest accomplishments. Don't just list your job responsibilities, instead take the opportunity to show why you're really good at what you do. Here is how you do that:
- Start with strong action verbs like managed, spearheaded, created, etc. Your goal is to show what you did and verbs will help demonstrate your contributions.
- Use numbers to quantify your achievements. Did you save time with a new report? Increase revenue? How large was the team you managed?
- Keep it concise. You're highlighting your achievements. Consider if all details you are sharing are relevant, or can be written more efficiently.
Here are examples from great administrative support resumes:
Work History Example #1
District Administrative Assistant
Randstad USA
- Worked on disability and payroll adjustments.
- Prioritized and manage multiple projects simultaneously, and follow through on issues in a timely manner.
- Created, maintain and update records, databases and files.
- Ensured consistency between two CMS databases, including Salesforce, and made adjustments as necessary
- Maintained and filed personnel and payroll paperwork.
Work History Example #2
Operations Administrator Assistant
FedEx
- Processed weekly payroll, tracked terminal accounts payables, maintained files on employees.
- Entered employee vacation and sick hours into payroll while reviewing daily punches for accuracy.
- Prepared documentation, maintain spreadsheets, and coordinates logistics for ticket shipment digitally/manually.
- Supported Sales Planning Department operations by managing inbound/outbound communications and by maintaining calendars that closely tracked employee time-off/sick-leave requests.
- Promoted to Position: Annual Merit of 3.6/4 FY12.
Work History Example #3
Administrative Support
IBM
- Presented system test results to client by delivering briefing using MS PowerPoint and Tableau.
- Assisted with personnel issues, communications, and input to executives.
- Performed audit preparation and maintained compliance with administrative policies and procedures.
- Composed, edit and proofread correspondence, Excel spreadsheet and PowerPoint presentations.
- Assisted with the development of new procedures.
Work History Example #4
Administrative Support
Raymond James
- Assisted in preparing for yearly audit.
- Supported the Events Coordinator in planning and executing logistics for sporting events.
- Processed accounts payable, receivable, and payroll for administrative staff on a weekly basis.
- Created spreadsheets, research data and assist with payroll when needed.
- Worked with third party vendor and business units to simplify billing processing by eliminating unnecessary procedures and saving time.
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Add an education section to your resume
The education section should display your highest degree first.
Place your education section appropriately on your resume. If you graduated over 5 years ago, this section should be at the bottom of your resume. If you just graduated and lack relevant work experience, the education section should go to the top.
If you have a bachelor's or master's degree, do not list your high school education. If your graduation year is more than 15-20 years ago, it's better not to include dates in this section.
Here are some examples of good education entries for resumes:
Doctoral Degree In Health Care Administration
San Joaquin Valley College, Visalia, CA
2008 - 2011
Highlight your administrative support certifications on your resume
If you have any additional certifications, add them to the certification section.
Start simple. Include the full name of the certification. It's also good to mention the organization that issued the certification. Next, specify when you obtained the certification.
If you have any of these certifications, be sure to include them on your administrative support resume:
- Certified Medical Administrative Assistant (CMAA)
- Certified Professional - Human Resource (IPMA-CP)
- Word 2010 Certification
- Certified Pharmacy Technician (CPhT)
- Certified Medical Office Manager (CMOM)
- CompTIA A+ Certification
- Microsoft Office Specialist: Expert (Office 365 and Office 2019)
- Certified Information Technology Professional (CITP)
- Nationally Certified Medical Office Assistant (NCMOA)
- Certified Instrumentation Specialist (CIS)