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Administrative support specialist vs administrative assistant

The differences between administrative support specialists and administrative assistants can be seen in a few details. Each job has different responsibilities and duties. It typically takes 1-2 years to become both an administrative support specialist and an administrative assistant. Additionally, an administrative support specialist has an average salary of $38,244, which is higher than the $34,945 average annual salary of an administrative assistant.

The top three skills for an administrative support specialist include customer service, data entry and patients. The most important skills for an administrative assistant are customer service, data entry, and powerpoint.

Administrative support specialist vs administrative assistant overview

Administrative Support SpecialistAdministrative Assistant
Yearly salary$38,244$34,945
Hourly rate$18.39$16.80
Growth rate-8%-8%
Number of jobs139,65465,769
Job satisfaction-4.14
Most common degreeBachelor's Degree, 48%Bachelor's Degree, 47%
Average age5050
Years of experience22

What does an administrative support specialist do?

An administrative support specialist is an individual who is involved in the office management, clerical tasks, and back-office duties of an organization. To run the office smoothly, administrative support specialists must manage the purchasing and inventory of office supplies as well as schedule the maintenance of office equipment. They serve as a liaison for executives by screening incoming calls and emails, sorting mails, and setting appointments with employees, customers, and vendors. Administrative support specialists must also be able to draft memos and edit report proposals and other business documents.

What does an administrative assistant do?

Administrative assistants, or admin assistants, do general clerical and administrative activities. Their duties involve organizing and maintaining files and records, preparing documents, scheduling meetings and appointments, and providing general support in the office. Administrative assistants handle incoming and outgoing official correspondences, take minutes of important meetings and manage calls to the main office number. They also assist executives in providing structure to their day by managing their schedule, drafting e-mails, and other activities that executives may need assistance in. Administrative assistants should have the following skills: organizing, business writing, decision-making, and communication.

Administrative support specialist vs administrative assistant salary

Administrative support specialists and administrative assistants have different pay scales, as shown below.

Administrative Support SpecialistAdministrative Assistant
Average salary$38,244$34,945
Salary rangeBetween $29,000 And $49,000Between $26,000 And $46,000
Highest paying CityWashington, DCSan Francisco, CA
Highest paying stateConnecticutCalifornia
Best paying companyKing CountyWestfield State University
Best paying industryGovernment-

Differences between administrative support specialist and administrative assistant education

There are a few differences between an administrative support specialist and an administrative assistant in terms of educational background:

Administrative Support SpecialistAdministrative Assistant
Most common degreeBachelor's Degree, 48%Bachelor's Degree, 47%
Most common majorBusinessBusiness
Most common collegeWestern Carolina UniversityWestern Carolina University

Administrative support specialist vs administrative assistant demographics

Here are the differences between administrative support specialists' and administrative assistants' demographics:

Administrative Support SpecialistAdministrative Assistant
Average age5050
Gender ratioMale, 20.5% Female, 79.5%Male, 12.7% Female, 87.3%
Race ratioBlack or African American, 9.4% Unknown, 3.9% Hispanic or Latino, 16.4% Asian, 3.8% White, 65.7% American Indian and Alaska Native, 0.7%Black or African American, 9.2% Unknown, 3.9% Hispanic or Latino, 16.0% Asian, 3.8% White, 66.4% American Indian and Alaska Native, 0.7%
LGBT Percentage6%6%

Differences between administrative support specialist and administrative assistant duties and responsibilities

Administrative support specialist example responsibilities.

  • Create PowerPoint presentations, manage spreadsheet information/graphs and provide reports as necessary.
  • Participate in committee meetings by preparing minutes and presentation summaries, planning meeting agendas, and organizing and managing meeting logistics.
  • Assist SharePoint intranet creation and documentation.
  • Generate PowerPoint presentations for meetings and training.
  • Maintain and post unit documents utilizing SharePoint.
  • Maintain files on all division civilian personnel, submit accurate payroll sheets for assign civilian personnel.
  • Show more

Administrative assistant example responsibilities.

  • Manage time and attendance using Kronos software for entire department.
  • Participate in national projects, manage new customer conversions to MCI from other carriers.
  • Manage FEDEX delivery requirements ensuring compliance with company policy.
  • Manage and update social media outlets including Facebook and LinkedIn.
  • Manage company finances using QuickBooks software, including monitoring the operating budget and collecting on unpaid invoices.
  • Manage and develop the daily clinical schedule for the in-patient rehabilitation staff taking into consideration Medicare guidelines and staffing ratios.
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Administrative support specialist vs administrative assistant skills

Common administrative support specialist skills
  • Customer Service, 16%
  • Data Entry, 8%
  • Patients, 6%
  • PowerPoint, 5%
  • Administrative Functions, 4%
  • Office Equipment, 4%
Common administrative assistant skills
  • Customer Service, 14%
  • Data Entry, 11%
  • PowerPoint, 6%
  • Travel Arrangements, 5%
  • Database Management, 5%
  • Word Processing, 5%

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